[Q] Play Store 5.0.38 Blank Screen (Help) - Verizon LG G4

Ever since July 1st, my play store home is blank. is Google down?
See attached picture.

NeXusLeXus said:
Ever since July 1st, my play store home is blank. is Google down?
See attached picture.
Click to expand...
Click to collapse
Clear Google play services data, and cache, remove and reinstall Google account.

Related

GN missing from Play Store Website after 4.0.4......

Hey Guys,
I updated to 4.0.4 last night by clearing the data for Google Services Framework and rebooted. Update went smooth. Noticed this morning that when I go to the Play Store website, it does not show the Galaxy Nexus under My Devices. Same thing for Google Dashboard. I am on AT&T in the US. Anyone else have this issue? Able to resolve it?
Thanks
Perhaps someone on custom 4.0.4 rom or updated via normal method I.e. Google push update can check if their devices are missing as well ?
If so it would most likely be an issue with 4.0.4 or Google play store
meeporox said:
Perhaps someone on custom 4.0.4 rom or updated via normal method I.e. Google push update can check if their devices are missing as well ?
If so it would most likely be an issue with 4.0.4 or Google play store
Click to expand...
Click to collapse
I fastboot flashed 4.0.4 update to my phone and it shows up in the Play Store. Just installed an app from the web page no problem.
Has to be something with the way you "forced" the update, OP. Try clearing your Play Store cache/data and rebooting, and logging in/out on the browser.
Remove gmail account, readd gmail account
Check to see if you're logged in to GTalk, if not, log in.. it reactivates 'the heartbeat'.
qtx said:
Check to see if you're logged in to GTalk, if not, log in.. it reactivates 'the heartbeat'.
Click to expand...
Click to collapse
I tried this. Same thing. Galaxy Nexus does not show up in Play Store on the Web. I am able to download apps fine on the device itself. Any other ideas? Anybody else's not showing up in the Play Store?
This might be a dumb question but are you able to get into the playstore via your nexus? If you can perhaps you should try to download something from your phone and that might activate the play store to accepting your phone there.
Same for me, not showing up via the website but am able to download apps with no issue.
Try this
http://forum.xda-developers.com/showpost.php?p=24392898&postcount=105
That worked for me retro83. Thanks!
retro83 said:
Try this
http://forum.xda-developers.com/showpost.php?p=24392898&postcount=105
Click to expand...
Click to collapse
Thanks. That did the trick!
So I got my phone showing up in the Play store by signing in the store again. However, the store force closes every time I try to download an app from the web-ui. Anyone else experiencing this?
Downloading from the web seems to be working as normal for me. There was an error (927) bit disappeared after 20 sec.
Yeah, the problem resolved itself on my phone too.
i just cleared the play data sorted it instantly
it seems the problem is not the 4.0.4 update but clearing the Google Services Framework data. I still cannot see the phone on play store but as suggested above I will wait for another 30 min or so to see if it comes up.
PS: still on 4.0.2
Whyt_e said:
i just cleared the play data sorted it instantly
Click to expand...
Click to collapse
This worked for fixing something missing in my device Play Store App, on my Razr M - it has yet to restore my device via the web browser.
Have tried everything else except Factory Reset (trying to avoid this).
Update: A day later my device is back via the web ~ though I suspect it's related to me removing a Secondary Google Account last night.
Running 4.1.2 (stock rom, no root)

play store accounts

is there any way i can switch accounts on play store in fire tv?
can any one at all shed some light
I'm assuming you are rooting and have sideloaded the Google Play store. I would think you could clear Data / Cache for the Play Store app. Should then be like launching it for the first time allowing you to use a different account.
tried that but the google services app wont delete its data so play store keep pre populating to my default address, any ideas?
Yes, I have tried that previously and I have failed. Your only option is to uninstall/reinstall google play AFAIK.

[SOLVED] Google Play Store has stopped !

Hi everyone,
I followed the instructions to install google play store and was enjoying the fire phone with all my fav google apps for 4 months. But I do not know what happened, I constantly get Google Play Services has stopped. I click OK and it doesn't go and the phone is pretty much unusable. I have also tried to do factory reset and again install. The moment i install the basic 4 apps and open google play store for signing up, it starts updating Google Play services and i have the issue again. When i downgraded google play services to a lower version, I wasn't able to use any Google apps.
Has anyone faced similar problem ?? Any solution ?? Any ideas ??
The Hardware is so worth for $200 .... a nice phone but now its troubling me a lot ...
Update:: :thumbup:
Thanks for all your valuable suggestions... When I installed 7.0.99 the problem was fixed. But then it works get auto updated and cause issues. I used to uninstall and re install manually once every 12 hrs....
But received an update Fire OS 4.6.1 and after that the issue for resolved. Latest Google play store works fine. And new OS version has many new features included.. Quite good..
manojvasanthram said:
Hi everyone,
I followed the instructions to install google play store and was enjoying the fire phone with all my fav google apps for 4 months. But I do not know what happened, I constantly get Google Play Services has stopped. I click OK and it doesn't go and the phone is pretty much unusable. I have also tried to do factory reset and again install. The moment i install the basic 4 apps and open google play store for signing up, it starts updating Google Play services and i have the issue again. When i downgraded google play services to a lower version, I wasn't able to use any Google apps.
Has anyone faced similar problem ?? Any solution ?? Any ideas ??
The Hardware is so worth for $200 .... a nice phone but now its troubling me a lot ...
Click to expand...
Click to collapse
Update the os to the 4.6.1 update available on xda and install the Google apps on that , it works fine for me
I have a similar problem. I am 3.6.8. Did updating to 4.6.1 resolve the issue?
Same issue here. I have tried upgrading to 4.6.1 and reinstalling all the versions of Play Services, Services Framework, Account Manager, and Play Store that allegedly are working for other people, and still broken. Hangouts no longer works (a deal breaker for me), not even Play Store is working correctly. I'm currently stuck in "version hell" with these services. One version of this breaks this version of that, etc etc etc.
Can anyone who still has a functioning Fire Phone please post the point release of all of their services?:
Google Account Manager
Google Play Services
Google Services Framework
Google Play Store
Hangouts
Thank you!!
trpt4him said:
Same issue here. I have tried upgrading to 4.6.1 and reinstalling all the versions of Play Services, Services Framework, Account Manager, and Play Store that allegedly are working for other people, and still broken. Hangouts no longer works (a deal breaker for me), not even Play Store is working correctly. I'm currently stuck in "version hell" with these services. One version of this breaks this version of that, etc etc etc.
Can anyone who still has a functioning Fire Phone please post the point release of all of their services?:
Google Account Manager
Google Play Services
Google Services Framework
Google Play Store
Hangouts
Thank you!!
Click to expand...
Click to collapse
The versions I currently have installed on my Fire Phone are:
Google Account Manager 4.0.3-239410
Google Play Services 7.0.99 (1809214-036)
Google Services Framework 4.0.4-338691
Google Play Store 5.3.6
I don't used Hangouts, but this is the version that installed on my phone when I downloaded it:
Hangouts 3.1.89134953
jack9955 said:
The versions I currently have installed on my Fire Phone are:
Google Account Manager 4.0.3-239410
Google Play Services 7.0.99 (1809214-036)
Google Services Framework 4.0.4-338691
Google Play Store 5.3.6
I don't used Hangouts, but this is the version that installed on my phone when I downloaded it:
Hangouts 3.1.89134953
Click to expand...
Click to collapse
My phone is working and I have the exact same versions as listed above.
Xyth said:
My phone is working and I have the exact same versions as listed above.
Click to expand...
Click to collapse
Thanks all. I have installed the apks for those versions, and for a brief while everything worked, even hangouts. Then Google Play Services AUTOMATICALLY updated itself to 7.3. Now everything is broken again. I have "Do not auto update apps" picked in Google Play. Is no one else having this issue?
trpt4him said:
Thanks all. I have installed the apks for those versions, and for a brief while everything worked, even hangouts. Then Google Play Services AUTOMATICALLY updated itself to 7.3. Now everything is broken again. I have "Do not auto update apps" picked in Google Play. Is no one else having this issue?
Click to expand...
Click to collapse
Mine just updated to the new services version and Play store now just opens to a blank whitescreen. Hope google fixes this soon.
playstore 5.3.6 on fire os 4.6.1
Latest Google play store won't load
Just updated and got the wonderful White screen. Grrrrrr... Did the Fire update to see if I could finally get Android Wear and now this. Hopefully a giant brain here will fix it. No pressure.
no1tmorrow said:
Just updated and got the wonderful White screen. Grrrrrr... Did the Fire update to see if I could finally get Android Wear and now this. Hopefully a giant brain here will fix it. No pressure.
Click to expand...
Click to collapse
Sideload the latest wear app and it should work, Google services seem to work fine just playstore having problems, other Google apps should run Android wear apk http://www.apkmirror.com/apk/google-inc/android-wear/
I loaded it and when I launch it I get, "Update the Google app on the Play Store. Then open Android Wear again.". If I click Cancel it closes. If I click Ok it opens amazon appstore. Can't get past the message box. Did I miss something?
Thanks again Giant Brains
Thom
kieranc88 said:
Sideload the latest wear app and it should work, Google services seem to work fine just playstore having problems, other Google apps should run Android wear apk
Click to expand...
Click to collapse
Hangouts is also not working. I get to my list of conversations and can open one, but the text box at the bottom is missing.
As of this morning I have the same issues. Play Store 5.4.12 sits on the white screen, hangouts shows groups but no conversations in them. All other Google apps that i have seem to work so far.
no1tmorrow said:
I loaded it and when I launch it I get, "Update the Google app on the Play Store. Then open Android Wear again.". If I click Cancel it closes. If I click Ok it opens amazon appstore. Can't get past the message box. Did I miss something?
Thanks again Giant Brains
Thom
Click to expand...
Click to collapse
Ok I downloaded the 1.0.4 version dated December third then downloaded and installed the latest upload 1.0.5.1785466 (501785466 from apk mirror and installed over the December 3rd version and it ran fine but I don't have an Android wear watch to pair with it so I can't tell if it works fully
http://forum.xda-developers.com/showpost.php?p=60266619&postcount=21
kieranc88 said:
Sideload the latest wear app and it should work, Google services seem to work fine just playstore having problems, other Google apps should run Android wear apk
Click to expand...
Click to collapse
Got wear side loaded and did the 7.0.99 fix to make play store work. But when I launch wear application it says:
"Update the Google app on the Play Store. Then open Android Wear again."
If I choose Cancel the app closes
If I choose ok the Amazon store loads. I click cancel on it.
Then I have a blue box that I can't get to go away that says,
"To ensure the best voice experience on the Android Wear, please update your Google App" and then a button that says, "Update Your Google App" that will never go away.
no1tmorrow said:
Just updated and got the wonderful White screen. Grrrrrr... Did the Fire update to see if I could finally get Android Wear and now this. Hopefully a giant brain here will fix it. No pressure.
Click to expand...
Click to collapse
My brain is only medium sized so I can only offer half-measures. I get the white screen all the time. But, if I deinstall Play Store then reinstall it, it opens fine...but for only that session. As soon as you close it and try to reopen, white screen is there. So, I now have everything set up the way I want and have deleted Play Store. When I need it again will reinstall. It's an acceptable work-around until Amazon loosens the reigns a bit and learns to play nice with the kids from the Google neighborhood.
binetp said:
My brain is only medium sized so I can only offer half-measures. I get the white screen all the time. But, if I deinstall Play Store then reinstall it, it opens fine...but for only that session. As soon as you close it and try to reopen, white screen is there. So, I now have everything set up the way I want and have deleted Play Store. When I need it again will reinstall. It's an acceptable work-around until Amazon loosens the reigns a bit and learns to play nice with the kids from the Google neighborhood.
Click to expand...
Click to collapse
Do you happen to have an Android wear device? I want to buy one but if my fire phone won't work with it then I need to get a new phone prior to buying an Android Watch.
Yes. Updating OS solved the issue. :thumbup:
Sent from my SD4930UR using XDA Free mobile app

Cannot update HTC Apps [Error 941]

Hello again.
I have my HTC 10 for 2 days now and I am very happy with it.
Yesterday the Google Play Store prompted me that there are several updates for the HTC Apps. However, every time I tap "Update" I get Error 941. This happens only with HTC Apps (for example Photos updated fine today).
I have tried cleaning all caches (Play Store, Play Services, etc.), uninstalling Play Store updates and try again to no avail.
Does anyone have the same issue or any idea what to do? I live in Europe.
Thanks ahead.
errikosd said:
Hello again.
I have my HTC 10 for 2 days now and I am very happy with it.
Yesterday the Google Play Store prompted me that there are several updates for the HTC Apps. However, every time I tap "Update" I get Error 941. This happens only with HTC Apps (for example Photos updated fine today).
I have tried cleaning all caches (Play Store, Play Services, etc.), uninstalling Play Store updates and try again to no avail.
Does anyone have the same issue or any idea what to do? I live in Europe.
Thanks ahead.
Click to expand...
Click to collapse
I had the same issue yesterday with an old m8, from what I ready, try these:
Clear Play Store cache,
Clear Play store data,
Clear Play Services Data
Remove your Google account then re-add it.
Wait.
Of course restart your phone between after each step & if it works then your good to go. On my old m8 did all the above steps & then after a few hours or so it started updating.
omar302 said:
I had the same issue yesterday with an old m8, from what I ready, try these:
Clear Play Store cache,
Clear Play store data,
Clear Play Services Data
Remove your Google account then re-add it.
Wait.
Of course restart your phone between after each step & if it works then your good to go. On my old m8 did all the above steps & then after a few hours or so it started updating.
Click to expand...
Click to collapse
Thanks for the answer. I just found the solution. You actually don't have to do all this. Leaving this here for future reference.
Just go to play.google.com and find the apps that won't update. It will show that the app is "Installed". Click on "Installed", choose your device et voilĂ ! The app will update in the phone.

EVR-AL00 EMUI 10 Google Bug?

My wife have updated the phone to 10.0.0.185 and got some issues with loading apps related to Google.
Example:
- Google photos won't load/keeps loading
- Google drive won't load/keeps loading
- YouTube won't load/keeps loading
- Google Play sometimes not work correctly
- Backup WhatsApp via Google Drive won't work.
- Sometimes issue with WiFi/mobile internet
It seems I got issue with all Google products..
Someone got these issues?
Kind regards
I don't have these issues on mine. Can't verify the WhatsAppp issue since I don't use this app. The only google issue I have is that I am unable to use Google Assistant via OK google or Hey Google since I can't activate voice match.
I suggest you try to do a Factory Reset.
stanleyhafeld said:
My wife have updated the phone to 10.0.0.185 and got some issues with loading apps related to Google.
Example:
- Google photos won't load/keeps loading
- Google drive won't load/keeps loading
- YouTube won't load/keeps loading
- Google Play sometimes not work correctly
- Backup WhatsApp via Google Drive won't work.
- Sometimes issue with WiFi/mobile internet
It seems I got issue with all Google products..
Someone got these issues?
Kind regards
Click to expand...
Click to collapse
Sent from my HUAWEI EVR-AL00 using XDA Labs
I used to have the same issues after doing a factory reset. Before factory reset, everything worked on EMUI 10. I'm on TL00. Now I'm back on 9.0.0.200.
I have the exact same problems - haven't tried factory reset yet. Seems that some (mostly Google) services cannot reach their servers, or only on mobile data, not on wifi...
I'll probably try the factory reset later today...
SOLVED
OK, I've done a factory reset, restored my backup and it seems to have worked - at least Photos seem to be uploading.
Have .APKs ready for Google Play Store, Chrome, things like SwiftKey keyboard...
EDIT: Yep, everything's working fine after factory reset.
Have you managed to solve this? I'm on 10.0.0.148 and I'm experiencing exact same issues. The phone came preinstalled with Android Pie and I had Google Play Store installed via GMS Installer 1.2.
I have upgraded to Android 10 and received build 10.0.0.188 and this rendered Play Store unusable. The app stopped to initialize. I couldn't login into my Google account anymore, and Play Store started to show that it is being installing some update.
I did a full reset, and everything gone wild. I noticed that if I install Google Play Store APK, some Google apps like Google GMail, Google Maps, Google Drive and Google Photos begin to work. I can even open Google profile properties from within these apps.
However, Google Books never works, it shows whore screen after being started indicating that it cannot connect to Google Servers. Also, news feed in Google Chrome works until you enable bookmark synchronization. Once you do that, the feed disappears and Chrome begins to indicate it will gonna show the news sometime later. Of course, this later time never comes.
At the same time, if you open Google account synchronization settings, you'll notice Chrome synchronization indicates that it works, however GMail and Contacts fall to synchronize.
Also Contracts are listed twice in synchronization status as if there were two Contacts apps on the phone. I only have Huawei contacts, I did no install Google Contacts.
If I install Google Contacts, or Google Framework Services, or Google Play Services, or Google Books, then immediately after installing these apps Google contact synchronization brakes. All Google apps stop seeing internet connection. Opening profile shows the phone is offline. Also, if I logout from Google account, I'm never able to login any of the Google app into the account. None of the apps is able to connect to Google contact services anymore. I even tried to install Google Contact Sync APK, but this didn't help. Nothing but reset helps.
Do I have to revert to PIE to make Google Services sync work?

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