HTC M9 won't boot after update - can't flash anything, factory reset or unlock bl..?! - One (M9) Q&A, Help & Troubleshooting

Hey guys
got a HTC M9 with cid "O2___102" which won't boot up after stock update.
Phone was not modified yet.
1. Can't unlock bootloader (says: "(bootloader) [KillSwitch] Last Byte is 0X00, disable unlock") - so no way to install custom recovery + custom rom to revive
2. Can't boot into recovery (shows phone with a red exclamation mark but no menu) so no way to factory rest
3. can't find a matching RUU for the "O2___102" CID ...
PLEASE HELP =(

At the screen with the red triangle and exclamation mark, press and hold the power button. While holding the power button, quickly press and release the volume + button. If this gets you to recovery, try a factory reset.

fernandezhjr said:
At the screen with the red triangle and exclamation mark, press and hold the power button. While holding the power button, quickly press and release the volume + button. If this gets you to recovery, try a factory reset.
Click to expand...
Click to collapse
got into the recovery menu, thanks.
But damn phone is still not booting.
Guess I need to get factory image or custom rom on there but bootloader cant be unlocked and there is no damn RUU for this CID out is there?

zroice said:
Hey guys
got a HTC M9 with cid "O2___102" which won't boot up after stock update.
Phone was not modified yet.
1. Can't unlock bootloader (says: "(bootloader) [KillSwitch] Last Byte is 0X00, disable unlock") - so no way to install custom recovery + custom rom to revive
2. Can't boot into recovery (shows phone with a red exclamation mark but no menu) so no way to factory rest
3. can't find a matching RUU for the "O2___102" CID ...
PLEASE HELP =(
Click to expand...
Click to collapse
as for the bootloader unlock go into settings>developer options>check oem unlocking. then you can unlock bootloader.

Aldo101t said:
as for the bootloader unlock go into settings>developer options>check oem unlocking. then you can unlock bootloader.
Click to expand...
Click to collapse
the damn thing is not booting.... =( Stuck at HTC logo - or else I would do that off course

zroice said:
the damn thing is not booting.... =( Stuck at HTC logo - or else I would do that off course
Click to expand...
Click to collapse
lol, sorry missed that part
---------- Post added at 07:50 PM ---------- Previous post was at 07:26 PM ----------
zroice said:
the damn thing is not booting.... =( Stuck at HTC logo - or else I would do that off course
Click to expand...
Click to collapse
I do believe if you can get to download mode you can do a factory nreset from there, if that will help you.

zroice said:
got into the recovery menu, thanks.
But damn phone is still not booting.
Guess I need to get factory image or custom rom on there but bootloader cant be unlocked and there is no damn RUU for this CID out is there?
Click to expand...
Click to collapse
What about flashing an older RUU and trying to take the update again?

fernandezhjr said:
What about flashing an older RUU and trying to take the update again?
Click to expand...
Click to collapse
cant find any ruu for that branding - if you see/saw one please let me know.

zroice said:
cant find any ruu for that branding - if you see/saw one please let me know.
Click to expand...
Click to collapse
The UK ones for O2 can be used with the German O2 CID, too. You can find them for example in my Collection of Back-to-Stock Files or on androidRUU. But I'm not sure whether a downgrade from android 5.1 is possible with S-ON. The only confirmed downgrades with S-ON were from 1.32.XXX.15 to 1.32.XXX.8. And from my experiences with Denis Meissner and Amr Nasser I would say that a downgrade isn't possible with S-ON if the first and/or the second number of the actual firmware version differ from the ones of the firmware you want to downgrade to.

Flippy498 said:
The UK ones for O2 can be used with the German O2 CID, too. You can find them for example in my Collection of Back-to-Stock Files or on androidRUU. But I'm not sure whether a downgrade from android 5.1 is possible with S-ON. The only confirmed downgrades with S-ON were from 1.32.XXX.15 to 1.32.XXX.8. And from my experiences with Denis Meissner and Amr Nasser I would say that a downgrade isn't possible with S-ON if the first and/or the second number of the actual firmware version differ from the ones of the firmware you want to downgrade to.
Click to expand...
Click to collapse
*downloading with fingers crossed*

Failed: -2, 19 to flash via downloadzip or smth like that

Can you flash twrp recovery? If you can, maybe you can flash a stock backup from someone else.

zroice said:
Failed: -2, 19 to flash via downloadzip or smth like that
Click to expand...
Click to collapse
Yeah, would have suprised me if it worked. As said before even downgrading from 1.40.XXX.X to 1.32.XXX.X seems to be impossible with S-ON. How long did you actually wait until you thought that you phone doesn't boot? The update to android 5.1 and the first boot took around an hour for me. Maybe you just need to wait a little longer. If your phone was unlocked I would suggest you to flash TWRP and use one of my stock backups but...
The only other option I can see right now is trying to find someone who has a java card. With S-OFF you should be able to downgrade with the RUU. (If I remember correctly there were one or two shops advertising their java card services on Android-Hilfe.) This option may not be for free but it should still be cheaper than sending your phone to HTC's repair service or buying a new phone.

Flippy498 said:
Yeah, would have suprised me if it worked. As said before even downgrading from 1.40.XXX.X to 1.32.XXX.X seems to be impossible with S-ON. How long did you actually wait until you thought that you phone doesn't boot? The update to android 5.1 and the first boot took around an hour for me. Maybe you just need to wait a little longer. If your phone was unlocked I would suggest you to flash TWRP and use one of my stock backups but...
The only other option I can see right now is trying to find someone who has a java card. With S-OFF you should be able to downgrade with the RUU. (If I remember correctly there were one or two shops advertising their java card services on Android-Hilfe.) This option may not be for free but it should still be cheaper than sending your phone to HTC's repair service or buying a new phone.
Click to expand...
Click to collapse
whats that java card you're talkin about? Never heard of that.
An appropiate RUU with the latest version should theoretically also work, right?
Problem ist that I cant flash anything custom because bootloader locked and I cant get inside the system to enable the bootloader unlock... =( and the thing has a visually broken volume up key for dropping down, so the htc support won't fix it (for free) I fear.. otherwise I would just give it to them since it has not been modified yet. (not my phone ..)
P.S:
OS Version is 2.10.206.2 - thats the latest one right?

zroice said:
whats that java card you're talkin about? Never heard of that.
An appropiate RUU with the latest version should theoretically also work, right?
Problem ist that I cant flash anything custom because bootloader locked and I cant get inside the system to enable the bootloader unlock... =( and the thing has a visually broken volume up key for dropping down, so the htc support won't fix it (for free) I fear.. otherwise I would just give it to them since it has not been modified yet. (not my phone ..)
P.S:
OS Version is 2.10.206.2 - thats the latest one right?
Click to expand...
Click to collapse
Yes, 2.10.206.2 is the latest version for now. If there were a RUU with your firmware version then using it would be the easiest way to solve your problems. But as far as I know the only existing ones for O2 are for 1.32.206.6 and 1.32.206.15. But with S-OFF you would be able to use the older RUUs, too.
I never used a java card so my knowledge about this topic isn't that outstanding. I know that it is a small, SIM-Card-like looking thing that allows you to S-OFF your phone. Usually they cost several hundred euros/dollars and the number of times you can use them is limited. Since verizon blocks bootloader unlocking these cards are the only option if a verizon users wants to flash anything on his/her phone. Some German phone shops offered S-OFF by java card, too, before sunshine got updated for the M9. That's why I gave you the link to Android-Hilfe. (And that's actually all I know about that topic.)

i need this rru please any one have to uplode link
thanks

Just as an update, I recently bricked this phone trying to flash lineage to it. To fix it, I went to HTC.com and downloaded the current RUU and put the phone into download mode. I know some people say you don't need to "relock" the device, but I don't get errors during the installation with RUU when relocked. Plus, I am running with S-on.

theadra said:
Just as an update, I recently bricked this phone trying to flash lineage to it. To fix it, I went to HTC.com and downloaded the current RUU and put the phone into download mode. I know some people say you don't need to "relock" the device, but I don't get errors during the installation with RUU when relocked. Plus, I am running with S-on.
Click to expand...
Click to collapse
Bootloader and s status are irrelevant. The phone will flash regardless.

Related

Big problem about S-off

Hello
I have bootloader unlocked, rooted HTC one M8. I want to use android revolution hd and to do that I need to flash a new firmware. I need to do "s-off". However I tried I failed that with "runrummer". I get this fail : (I dont wanna pay 25$ for sunshine)
Pouring (1) ......................
Pouring (2)
WTF: what are you doing.
Press Enter to exit.
I want to do s-off so badly and I can give more info. about the phone.
Thanks a lot
Runrunner doesn't work with the M8. Sunshine is the only working method
EddyOS said:
Runrunner doesn't work with the M8. Sunshine is the only working method
Click to expand...
Click to collapse
So you say There is no other way execpt sunshine ?
tugratolunay said:
So you say There is no other way execpt sunshine ?
Click to expand...
Click to collapse
Yep man. I use s-on for its ok all good
leos0000 said:
Yep man. I use s-on for its ok all good
Click to expand...
Click to collapse
That's nice, but you need to be S-Off to do certain things, like manually flashing firmware without reverting to stock, or using firmware meant for carriers other than yours when they update before your carrier.
There are other advantages as well, but these are the ones that S-Off is most used for.
tugratolunay said:
So you say there is no other way except Sunshine ?
Click to expand...
Click to collapse
That's exactly what I'm saying
tugratolunay said:
WTF: what are you doing.
Click to expand...
Click to collapse
"WTF what are you doing" indeed. Rumrunner never worked for this phone. It was for the M7. Firewater (related, but different from rumrunner) was for earlier M8 versions. It was an online service, and will no longer work now that the dev has stopped supporting it (so don't even bother asking).
For many variants, s-off is not needed to update firmware (as long as Lollipop has been released for your variant). You can just return to stock ROM and stock recovery, and OTA to Lollipop in order to update your firmware.
redpoint73 said:
"WTF what are you doing" indeed. Rumrunner never worked for this phone. It was for the M7. Firewater (related, but different from rumrunner) was for earlier M8 versions. It was an online service, and will no longer work now that the dev has stopped supporting it (so don't even bother asking).
For many variants, s-off is not needed to update firmware (as long as Lollipop has been released for your variant). You can just return to stock ROM and stock recovery, and OTA to Lollipop in order to update your firmware.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2694994
I have used this rom (Stock ROM's (Android 4.4.4 + HTC Sense 6.0 | Latest: 3.28.401.9) and I still cant use wifi or I cant restart the phone it stucks at HTC logo. Could you please help me about finding correct stock rom ? or is there only 1 stock rom I really dont know what to do so far or how do I return back..
tugratolunay said:
http://forum.xda-developers.com/showthread.php?t=2694994
I have used this rom (Stock ROM's (Android 4.4.4 + HTC Sense 6.0 | Latest: 3.28.401.9) and I still cant use wifi or I cant restart the phone it stucks at HTC logo. Could you please help me about finding correct stock rom ? or is there only 1 stock rom I really dont know what to do so far or how do I return back..
Click to expand...
Click to collapse
There are different stock ROMs for different CIDs. Plus, if you have no WiFi, and extreme long boot times, its due to your firmware not being supported by the ROM. You need to find the stock ROM for your current firmware and CID. Then you also need to flash the corresponding stock recovery. After that, you can OTA to the latest firmware.
What is your CID, hboot number, and radio number?
redpoint73 said:
There are different stock ROMs for different CIDs. Plus, if you have no WiFi, and extreme long boot times, its due to your firmware not being supported by the ROM. You need to find the stock ROM for your current firmware and CID. Then you also need to flash the corresponding stock recovery. After that, you can OTA to the latest firmware.
What is your CID, hboot number, and radio number?
Click to expand...
Click to collapse
HBoot 3.16.0.0000
Radio-1.16.21331931.LA11G
Cid : CWS_001
by the way I bought this phone when I was in USA and I bought it from AT&T I dont know if it makes difference. I have a custom rom (4.4.2) its the only rom that I can use the phone and this rom is sux :'(
tugratolunay said:
HBoot 3.16.0.0000
Radio-1.16.21331931.LA11G
Cid : CWS_001
by the way I bought this phone when I was in USA and I bought it from AT&T I dont know if it makes difference.
Click to expand...
Click to collapse
Not only is that make a difference, it makes it easy to update your firmware. Just relock the bootloader and run the new Lollipop RUU: http://dl3.htc.com/application/RUU_M8[email protected]50319A_40.45.C33065.00_F_release_426617_signed_2.exe
Backup any important personal data before RUU, as RUU will wipe the phone.
redpoint73 said:
Not only is that make a difference, it makes it easy to update your firmware. Just relock the bootloader and run the new Lollipop RUU: http://dl3.htc.com/application/RUU_M8[email protected]50319A_40.45.C33065.00_F_release_426617_signed_2.exe
Backup any important personal data before RUU, as RUU will wipe the phone.
Click to expand...
Click to collapse
Would you mind I want you to explain the process how to do it or can you please give me link to follow the process?
tugratolunay said:
Would you mind I want you to explain the process how to do it or can you please give me link to follow the process?
Click to expand...
Click to collapse
1) To lock bootloader: Connect phone to PC (PC required for RUU). Boot phone into bootloader-fastboot mode. Open command prompt on computer, and type command: fastboot oem lock
2) Download RUU onto PC. With phone connected, run the RUU exectuble program on the PC and follow the instructions given.
3) Done, drink beer
A little more detail is given here under "Manual system update instructions": http://www.htc.com/us/support/htc-one-m8-att/news/
But seriously, the RUU is a self-explanatory program. It will tell you to confirm a couple dialogue boxes. But aside from that, the program will install a completely clean factory Lollipop software image.
Option Step) Unlock the bootloader again via HTCDev.com, then flash TWRP if you want to root or flash a custom ROM.
redpoint73 said:
1) To lock bootloader: Connect phone to PC (PC required for RUU). Boot phone into bootloader-fastboot mode. Open command prompt on computer, and type command: fastboot oem lock
2) Download RUU onto PC. With phone connected, run the RUU exectuble program on the PC and follow the instructions given.
3) Done, drink beer
A little more detail is given here under "Manual system update instructions": http://www.htc.com/us/support/htc-one-m8-att/news/
But seriously, the RUU is a self-explanatory program. It will tell you to confirm a couple dialogue boxes. But aside from that, the program will install a completely clean factory Lollipop software image.
Option Step) Unlock the bootloader again via HTCDev.com, then flash TWRP if you want to root or flash a custom ROM.
Click to expand...
Click to collapse
Cant I use the same unlock_code.bin ? and Will the at&t app be back? and will my SD card will be safe? Should I be in fastboot while doing RUU? or just homescreen?
Sorry for bothering you too much :/
***Tampered***
***relocked***
***security Warning**
M8_ul_ca
.
.
.
I cant open my phone, it always comes at this screen (bootloader). Is that normal?
tugratolunay said:
Cant I use the same unlock_code.bin ?
Click to expand...
Click to collapse
You can try it. It certainly doesn't hurts, as it only takes a single fastboot command, and would be faster than going through the whole HTCDev.com process (although that really doesn't take that much time, either).
I know using the same token has worked on past HTC devices. But I haven't seen much (if any) success on the M8. Most (or all?) folks have had to get a new token in order to unlock.
tugratolunay said:
Will the at&t app be back?
Click to expand...
Click to collapse
Yes, whatever AT&T apps are present on the stock Lollipop AT&T image will be on your phone. Simply root and delete/freeze, or install a custom ROM to be rid of the AT&T bloat.
tugratolunay said:
will my SD card will be safe?
Click to expand...
Click to collapse
You mean the removable SD? It should be safe. But you can always take it out before RUU to be sure it doesn't get touched by RUU.
Any other data on the phone (including the "virtual SD" AKA internal storage) should be backed up, if you want to keep it. Internal storage "might" be okay, but I'd back up anything you want to keep, just in case.
tugratolunay said:
Should I be in fastboot while doing RUU? or just homescreen?
Click to expand...
Click to collapse
Usually booted into OS works. But some folks have had to put the phone in fastboot mode.
---------- Post added at 04:39 PM ---------- Previous post was at 04:37 PM ----------
tugratolunay said:
Sorry for bothering you too much :/
Click to expand...
Click to collapse
Its no bother. I enjoy helping others.
I only ask in return you click the "Thanks" button for any posts you found helpful.
---------- Post added at 04:41 PM ---------- Previous post was at 04:39 PM ----------
tugratolunay said:
***Tampered***
***relocked***
***security Warning**
M8_ul_ca
.
.
.
I cant open my phone, it always comes at this screen (bootloader). Is that normal?
Click to expand...
Click to collapse
Yes, that is normal. Its expected that RUU will be run once you relock, so it makes the phone this way.
I always forget this, since I s-off my devices (no relocking necessary to RUU with s-off)
redpoint73 said:
I always forget this, since I s-off my devices (no relocking necessary to RUU with s-off)
Click to expand...
Click to collapse
After installing this RUU I will have original At&t rom and unroot, relocked bootloader phone. and it will be 5.0.1 lollipop. Am I right? and so firmware will be upgraded tho? That means I can Unlock it, root it and install that android revolution HD rom without having problems.
tugratolunay said:
After installing this RUU I will have original At&t rom and unroot, relocked bootloader phone. and it will be 5.0.1 lollipop. Am I right? and so firmware will be upgraded tho? That means I can Unlock it, root it and install that android revolution HD rom without having problems.
Click to expand...
Click to collapse
Yes, yes, and yes.
The only thing above that isn't completely correct, if that after you unlock the bootloader again, just install custom recovery and flash ARHD. No need to root before flashing a custom ROM. Installing a ROM wipes whatever you did with root anyway, and custom ROMs are always pre-rooted. So rooting manually is an unnecessary step. You only need to root "manually" if you are keeping the stock ROM.

Returning to stock issues.

I'm currently running Android Revolution HD on my new M9, unlocked, s-off also.
Found out that I have the battery is faulty, so I need to return it to stock, and get it back the shop for a replacement.
However, I stupidly didn't make a back up of my stock rom.
The CID of my phone is O2___01
I've downloaded the stock rom from this site, and flashed it using the RUU command. However when it flashes, then tells me to reboot, it still has Android Revolution HD on it.
I've spent a few hours browsing the forum, and still I've come to no avail.
Any help would be well appreciated!
Webbage said:
I'm currently running Android Revolution HD on my new M9, unlocked, s-off also.
Found out that I have the battery is faulty, so I need to return it to stock, and get it back the shop for a replacement.
However, I stupidly didn't make a back up of my stock rom.
The CID of my phone is O2___01
I've downloaded the stock rom from this site, and flashed it using the RUU command. However when it flashes, then tells me to reboot, it still has Android Revolution HD on it.
I've spent a few hours browsing the forum, and still I've come to no avail.
Any help would be well appreciated!
Click to expand...
Click to collapse
You don't provide much information so it's hard to help. So let's start at the bginning: What firmare version are you using? (It's stated in Download Mode in the line with "OS" at the beginning.)
You tried to flash a RUU? Which one? Have there been any error outputs? If yes, which ones? Since you're S-OFF flashing a RUU should not be a problem at all so these outputs are very important if you want any help.
I tried to flash 1.40.206.8 -> 2.10.206.2 from this page
Code:
http://forum.xda-developers.com/one-m9/general/stock-nand-backup-ota-update-collection-t3132698
Also I followed this,
Code:
http://forum.xda-developers.com/one-m9/development/firmware-t3068243
downloaded the correct RUU zip, tried to flash, got the error code telling me I need to immediately flash again which I did. Rebooted, and it just set up Android Revolution HD again.-
My firmware currently is 2.10.206.2
Im sure it's something stupid I missing out?
Webbage said:
I tried to flash 1.40.206.8 -> 2.10.206.2 from this page
Code:
http://forum.xda-developers.com/one-m9/general/stock-nand-backup-ota-update-collection-t3132698
Also I followed this,
Code:
http://forum.xda-developers.com/one-m9/development/firmware-t3068243
downloaded the correct RUU zip, tried to flash, got the error code telling me I need to immediately flash again which I did. Rebooted, and it just set up Android Revolution HD again.-
My firmware currently is 2.10.206.2
Im sure it's something stupid I missing out?
Click to expand...
Click to collapse
As far as I know Sneakyghost doesn't provide any RUUs. Those are only firmware packages that do not contain a rom. So it's no miracle that you're still booting ARHD.
You can download O2 RUUs from here, here or here. Any of the X.XX.206.X files will work since you are S-OFF. Do you have a SD card that is not bigger than 32gb? If yes, format it to fat32, copy one O2 RUU to its root directory and rename that file to "0PJAIMG.zip". If you then boot to Download Mode you will be asked to push the Volume Up button and the RUU will start flashing. If it reboots to system instead of rebooting to Download Mode you will have to power off your phone and boot to Download Mode manually. The RUU will continue then. At the end you will be asked to push the power button so that your phone gets shut down. If you now start your phone you will be back on a stock system.
Be aware that there is no RUU for your current firmware. Since you're S-OFF that doesn't matter but your phone will be downgraded at the end.
Ahh no wonder! haha
Going to try this shortly, so will let you know how I get on!
After its flashed, I'll be good to lock again and go s-on? Then return to the shop?
Webbage said:
Ahh no wonder! haha
Going to try this shortly, so will let you know how I get on!
After its flashed, I'll be good to lock again and go s-on? Then return to the shop?
Click to expand...
Click to collapse
Relock only after you successfully tested that your device is booting normaly. After that you theoretically could re-S-ON. (But I would never do that because there is always a risk of hardbricking your phone if you re-S-ON and there is anything still modified that you didn't notice. For safety reasons S-OFF should always be considered as a oneway.)
Edit: I'm not completely sure but I actually doubt that they will check whether your phone was S-OFFed or not. If I think about the people who are working at the O2 or vodafone shops in my city I would say they do not even know what a bootloader is...
Agreed, use the s-off command to change back to "LOCKED" and leave it s-off. Too much of a risk otherwise.
If in the unlikely event they see it, you can play dumb, because a few rare people have gotten s-off phones from the factory and it doesn't prove you did anything.
Flippy498 said:
Relock only after you successfully tested that your device is booting normaly. After that you theoretically could re-S-ON. (But I would never do that because there is always a risk of hardbricking your phone if you re-S-ON and there is anything still modified that you didn't notice. For safety reasons S-OFF should always be considered as a oneway.)
Edit: I'm not completely sure but I actually doubt that they will check whether your phone was S-OFFed or not. If I think about the people who are working at the O2 or vodafone shops in my city I would say they do not even know what a bootloader is...
Click to expand...
Click to collapse
All sorted mate! Thanks a lot for your help!
What recovery am I best restoring on it?
Webbage said:
All sorted mate! Thanks a lot for your help!
What recovery am I best restoring on it?
Click to expand...
Click to collapse
Didn't the RUU flash the corresponding stock recovery?
Flippy498 said:
Didn't the RUU flash the corresponding stock recovery?
Click to expand...
Click to collapse
My bad, I didn't check.
All sorted now, thanks again bud!

Help with installing AT&T Ruu

I'm a very new android user, so please forgive my ignorance.
I'm using a sim unlocked AT&T M8 outside USA with a different carrier. Right now, the bootloader is Locked, CID is 11111111 and S-OFF. I've downloaded the official marshmallow AT&T RUU for m8 from htc website.
I follow the install instructions until the update actually starts. Then it stops after about 10-20 seconds and shows Error 155: unknown error and enters into the recovery steps (in the RUU). My current software number is 4.28.502.2 and im trying to update to RUU_M8_UL_M60_SENSE70_ATT_MR_Cingular_US_6.20.502.5
Can someone please help me out with this? I've been trying for over a week now. I will never receive the OTA's since I'm not using an AT&T sim. So RUU is the only other option left. Thanks a lot in advance.
http://forum.xda-developers.com/showpost.php?p=66886759&postcount=23
ckpv5 said:
http://forum.xda-developers.com/showpost.php?p=66886759&postcount=23
Click to expand...
Click to collapse
Thanks for your reply man, but im extremely lost here. Could you please guide me step by step? I've downloaded the firmware. Where do I put it? I've tried the adb folder. But it show error: can not locate firmware.zip.
Edit: Another question. Is that firmware applicable for my device?
The firmware is applicable BUT since you're using your device outside USA and not on AT&T carrier, S-Off .. the best thing for you to do is fully convert your device to other region, maybe a EU region or Dev Edition .. more suitable for you.
I read somewhere, with the latest firmware you may have calls problem due to Voice HD implemented by AT&T
If you're interested in converting, I will guide you (when I am available)
ckpv5 said:
The firmware is applicable BUT since you're using your device outside USA and not on AT&T carrier, S-Off .. the best thing for you to do is fully convert your device to other region, maybe a EU region or Dev Edition .. more suitable for you.
I read somewhere, with the latest firmware you may have calls problem due to Voice HD implemented by AT&T
If you're interested in converting, I will guide you (when I am available)
Click to expand...
Click to collapse
That would be very kind of you, thanks. Though, i think I've already messed up my phone. I finally got to update with the firmware in the link. The RUU was going on smoothly as well, until it reached 38% when Error 155 showed up again. The phone then went on to the bootloader screen with no options for fastboot, restore or such. I restarted it and entered the bootloader. My firmware is being shown as 6.20.502.5 but when rebooting the phone it won't go past the screen with the HTC logo. I'd be extremely grateful if you could help me out of this mess.
Also, when i open htc sync man, OS number and HTC Sense number shows up as blank, while the firmware number is shown as 6.20.502.5
Big-Bonsai said:
Also, when i open htc sync man, OS number and HTC Sense number shows up as blank, while the firmware number is shown as 6.20.502.5
Click to expand...
Click to collapse
Aren't you supposed to uninstall Htc Sync Manager before you run the RUU ?
That was clearly stated in link that I gave you earlier, and you also need PC with USB 2.0
Uninstall HTC Sync Manager but leave HTC USB drivers then try again to run RUU after you put the device on bootloader/fastboot mode.
ckpv5 said:
Aren't you supposed to uninstall Htc Sync Manager before you run the RUU ?
That was clearly stated in link that I gave you earlier, and you also need PC with USB 2.0
Click to expand...
Click to collapse
Yeah I did. I re-installed it later to see if it would show any information.
Most important is RUU must complete 100%, no error 155
I never use Htc Sync Manager, so I don't know what is shown there.
ckpv5 said:
Most important is RUU must complete 100%, no error 155
I never use Htc Sync Manager, so I don't know what is shown there.
Click to expand...
Click to collapse
So I'm gonna try the RUU again. I'll keep you updated. You've been a big help. Thanks a lot!!
Big-Bonsai said:
I'm a very new android user, so please forgive my ignorance.
I'm using a sim unlocked AT&T M8 outside USA with a different carrier. Right now, the bootloader is Locked, CID is 11111111 and S-OFF. I've downloaded the official marshmallow AT&T RUU for m8 from htc website.
I follow the install instructions until the update actually starts. Then it stops after about 10-20 seconds and shows Error 155: unknown error and enters into the recovery steps (in the RUU). My current software number is 4.28.502.2 and im trying to update to RUU_M8_UL_M60_SENSE70_ATT_MR_Cingular_US_6.20.502.5
Can someone please help me out with this? I've been trying for over a week now. I will never receive the OTA's since I'm not using an AT&T sim. So RUU is the only other option left. Thanks a lot in advance.
Click to expand...
Click to collapse
I don't know if it's the problem,but did you try the RUU after unlocking your bootloader as you are S-OFF?
I think it's supposed to be unlocked if you have S-OFF.
Edit:Just got to know that S-OFF devices have nothing to do with unlocked or locked bootloader.
Why don't you try a EU RUU?Mine was also a AT&T device,but I converted it.
Jongla said:
I don't know if it's the problem,but did you try the RUU after unlocking your bootloader as you are S-OFF?
I think it's supposed to be unlocked if you have S-OFF.
Edit:Just got to know that S-OFF devices have nothing to do with unlocked or locked bootloader.
Why don't you try a EU RUU?Mine was also a AT&T device,but I converted it.
Click to expand...
Click to collapse
Hey man, thanks for replying here. I sent you a pm. Could you please check?
ckpv5 said:
Most important is RUU must complete 100%, no error 155
I never use Htc Sync Manager, so I don't know what is shown there.
Click to expand...
Click to collapse
Hello there. I kind of made it work. What I did was take the rom.zip from the ruu file and flash it via htc fastboot special. And it worked well. The only problem I'm facing now is that the boot animations are EXTREMELY slow. But once it's past that, everything seems pretty normal. I wiped the cache from recovery but that didn't help. Do you have any suggestions for me?
Big-Bonsai said:
\The only problem I'm facing now is that the boot animations are EXTREMELY slow. But once it's past that, everything seems pretty normal. I wiped the cache from recovery but that didn't help.
Click to expand...
Click to collapse
Meaning the boot animations are slow every time you boot, or just the first time (its unclear from what you've posted)? First time booting after RUU will be slow, due to cache being setup, etc. And clearing cache will cause that process to repeat when you start up again.
---------- Post added at 09:32 AM ---------- Previous post was at 09:30 AM ----------
Jongla said:
I think it's supposed to be unlocked if you have S-OFF.
Edit:Just got to know that S-OFF devices have nothing to do with unlocked or locked bootloader.
Click to expand...
Click to collapse
Neither of those statements is entirely correct.
With s-off, you can run an RUU with bootloader locked or relocked. Essentially, the check for the bootloader unlocked condition is bypassed with s-off.
But having the bootloader locked still means its locked (even with s-off). Meaning you can't do things like flash custom recovery with bootloader locked (even with s-off).
redpoint73 said:
Meaning the boot animations are slow every time you boot, or just the first time (its unclear from what you've posted)? First time booting after RUU will be slow, due to cache being setup, etc. And clearing cache will cause that process to repeat when you start up again.
Hello there. Thanks for the reply. What I meant was, the boot animations are slow every time I reboot the device.
Things I have already done:
1. Flashed the rom.zip again.
2. Factory reset.
3. Wiped the cache from recovery multiple times.
4. Restarted in all possible ways. Normal restart. Power off, wait 10 minutes and power on again. Pressed the power and volume up button for restarting. Reboot via fastboot.
I'd really appreciate if you could help me out.
Click to expand...
Click to collapse
redpoint73 said:
Meaning the boot animations are slow every time you boot, or just the first time (its unclear from what you've posted)? First time booting after RUU will be slow, due to cache being setup, etc. And clearing cache will cause that process to repeat when you start up again.
---------- Post added at 09:32 AM ---------- Previous post was at 09:30 AM ----------
Neither of those statements is entirely correct.
With s-off, you can run an RUU with bootloader locked or relocked. Essentially, the check for the bootloader unlocked condition is bypassed with s-off.
But having the bootloader locked still means its locked (even with s-off). Meaning you can't do things like flash custom recovery with bootloader locked (even with s-off).
Click to expand...
Click to collapse
Hello there. Thanks for the reply. What I meant was, the boot animations are slow every time I reboot the device.
Things I have already done:
1. Flashed the rom.zip again.
2. Factory reset.
3. Wiped the cache from recovery multiple times.
4. Restarted in all possible ways. Normal restart. Power off, wait 10 minutes and power on again. Pressed the power and volume up button for restarting. Reboot via fastboot.
I'd really appreciate if you could help me out.
Since you've already flashed the RUU again, I don't think there is much else you can do. Maybe its a common issue with the new build?
redpoint73 said:
Since you've already flashed the RUU again, I don't think there is much else you can do. Maybe its a common issue with the new build?
Click to expand...
Click to collapse
Man I searched EVERYWHERE. People dont seem to have any problems like this. What I did find out was that this might happen if the firmware or kernel numbers dont match (or something?). Can you tell me if I did anything wrong?
Big-Bonsai said:
What I did find out was that this might happen if the firmware or kernel numbers dont match (or something?).
Click to expand...
Click to collapse
That only applies to flashing ROMs in custom recovery. WHich is completely different from RUU. RUU re-writes all partitions, including firmware, kernel, ROM, and a bunch of others. So there isn't a possibility of a mismatch; as long as the RUU ran properly. And since you ran the RUU twice, you pretty much eliminated the possibility it didn't install completely.
Some other options you may consider:
1) Unlock the bootloader, flash TWRP custom recovery, flash a different ROM and see if the slow boot issue persists.
2) Change CID and/or MID (which you are free to do since you are s-off) and try another RUU; such as Developer's Edition or Euro.
redpoint73 said:
That only applies to flashing ROMs in custom recovery. WHich is completely different from RUU. RUU re-writes all partitions, including firmware, kernel, ROM, and a bunch of others. So there isn't a possibility of a mismatch; as long as the RUU ran properly. And since you ran the RUU twice, you pretty much eliminated the possibility it didn't install completely.
Some other options you may consider:
1) Unlock the bootloader, flash TWRP custom recovery, flash a different ROM and see if the slow boot issue persists.
2) Change CID and/or MID (which you are free to do since you are s-off) and try another RUU; such as Developer's Edition or Euro.
Click to expand...
Click to collapse
Thank you so much for the reply. I'd like to take your second suggestion. Can you please point me to the right direction? Or guide me through the steps. I don't know if it's asking too much of you. Thanks anyways.
Big-Bonsai said:
Thank you so much for the reply. I'd like to take your second suggestion. Can you please point me to the right direction? Or guide me through the steps.
Click to expand...
Click to collapse
Which version do you want to "convert" to?
Dev Ed is easy, it shares the same model ID (MID) as AT&T, and you already have SuperCID. So all you would need to do is run the MM Dev Ed RUU: http://dl3.htc.com/application/RUU_M8_UL_M60_SENSE70_MR_BrightstarUS_WWE_6.12.1540.4.exe
Euro is a bit more steps, you would need to change to the Euro MID: http://forum.xda-developers.com/showthread.php?t=2708581
Then run Euro MM RUU, noting that relocking bootloader is not needed for you (since you have s-off): http://forum.xda-developers.com/showpost.php?p=64926626&postcount=6

M9 Stuck in a permanent boot loop even after hard reset :(

Hi everyone,
It would appear that my phone is stuck in a permanent boot loop. I'm still on the latest official rom from my carrier, it's not rooted nor have I made any changes to the bootloader.
The only thing that I did was restart my phone from within the OS after I couldn't launch the official SMS app (some MMS process error).
Now I'm stuck in a boot loop where the phone doesn't get past the first "HTC" logo page. I also notice that there are two thin dark horizontal lines on the top and middle of the screen that weren't there before. They look like clusters of dead pixels and are across the whole screen.
I've tried using the official bootloader to do a factory reset and wipe cache but I'm still having the same issue.
What else can I try? Is it safe for me to unlock the bootloader and try flashing a custom ROM while the phone is in this state?
I'd try to look for an RUU that matches your firmware before trying anything else.
Sent from my HTC 10 using XDA Labs
squ89r97 said:
I'd try to look for an RUU that matches your firmware before trying anything else.
Sent from my HTC 10 using XDA Labs
Click to expand...
Click to collapse
I've tried to find it but I'm not having luck.
Since I'm S-ON I can only flash the ROM with the same firmware and I've figured that I need:
version: 3.35.166.12 for CID: VODAP120 (A1 Telekom Austria).
Now in case I can't find it, I would need to unlock the bootloader and flash a custom recovery.
However, since there is no way to go S-OFF without actually booting into the phone is there a risk of bricking the phone when trying to flash a custom ROM?
P$YCH0 said:
I've tried to find it but I'm not having luck.
Since I'm S-ON I can only flash the ROM with the same firmware and I've figured that I need:
version: 3.35.166.12 for CID: VODAP120 (A1 Telekom Austria).
Now in case I can't find it, I would need to unlock the bootloader and flash a custom recovery.
However, since there is no way to go S-OFF without actually booting into the phone is there a risk of bricking the phone when trying to flash a custom ROM?
Click to expand...
Click to collapse
If everything is official, I'd send it back and get a replacement.
P$YCH0 said:
I've tried to find it but I'm not having luck.
Since I'm S-ON I can only flash the ROM with the same firmware and I've figured that I need:
version: 3.35.166.12 for CID: VODAP120 (A1 Telekom Austria).
Now in case I can't find it, I would need to unlock the bootloader and flash a custom recovery.
However, since there is no way to go S-OFF without actually booting into the phone is there a risk of bricking the phone when trying to flash a custom ROM?
Click to expand...
Click to collapse
If your phone has a warranty send it back. For it to bork the way it has it was probably faulty, unless you know something we don't..
You could revive the phone but it may still have a fault.
Beamed in by telepathy.
squ89r97 said:
If everything is official, I'd send it back and get a replacement.
Click to expand...
Click to collapse
shivadow said:
If your phone has a warranty send it back. For it to bork the way it has it was probably faulty, unless you know something we don't..
You could revive the phone but it may still have a fault.
Beamed in by telepathy.
Click to expand...
Click to collapse
Hi guys,
Thank you very much for the friendly help. I've found the RUU file and it revived it. Wasn't free though (ir-file.com).
When I get the time I'll re-upload it and make available in one of the RUU threads.
Anyway, the first thing I did was to unlock the bootloader, install TWRP, root and finally S-OFF. If I had TWRP to start with I could have avoided all this hassle and just restore the boot partition for example.
However it does worry me a bit that such a thing occurred out of the blue. Are there any ways of checking if there is storage corruption, bad sectors in memory ect?
P$YCH0 said:
I've tried to find it but I'm not having luck.
Since I'm S-ON I can only flash the ROM with the same firmware and I've figured that I need:
version: 3.35.166.12 for CID: VODAP120 (A1 Telekom Austria).
Now in case I can't find it, I would need to unlock the bootloader and flash a custom recovery.
However, since there is no way to go S-OFF without actually booting into the phone is there a risk of bricking the phone when trying to flash a custom ROM?
Click to expand...
Click to collapse
P$YCHO, How did you find the version number and CID code, I can't see those anywhere on the bootloader of recovery?
Thanks
templer59 said:
P$YCHO, How did you find the version number and CID code, I can't see those anywhere on the bootloader of recovery?
Thanks
Click to expand...
Click to collapse
Hold the power button and volume down while booting. The OS line will show you the ROM version that you have to look for when trying to find the RUU. You need to install ADB and Fastboot and run a special command to read the CID and other device data. Something like allvars, can't remember exactly, did it a year ago when I got the phone
Sent from my HTC One M9 using Tapatalk
P$YCH0 said:
Hold the power button and volume down while booting. The OS line will show you the ROM version that you have to look for when trying to find the RUU. You need to install ADB and Fastboot and run a special command to read the CID and other device data. Something like allvars, can't remember exactly, did it a year ago when I got the phone
Sent from my HTC One M9 using Tapatalk
Click to expand...
Click to collapse
You mean "connect it to a pc while in download mode, install a copy of fastboot.exe and type: fastboot getvar.
P$YCH0 said:
Hi guys,
Thank you very much for the friendly help. I've found the RUU file and it revived it. Wasn't free though (ir-file.com).
When I get the time I'll re-upload it and make available in one of the RUU threads.
Anyway, the first thing I did was to unlock the bootloader, install TWRP, root and finally S-OFF. If I had TWRP to start with I could have avoided all this hassle and just restore the boot partition for example.
However it does worry me a bit that such a thing occurred out of the blue. Are there any ways of checking if there is storage corruption, bad sectors in memory ect?
Click to expand...
Click to collapse
If you need permanent storage for the ruu you got let me know as i have plenty of gdrive space.
Beamed in by telepathy.
Hi guys, I am in the exact same situation and don't seem to be able to find the appropriate RUU file for my phone. Can you please give me some indication regarding how to find it.
So far I managed to unlock the bootloader, install TWRP and attempted flashing several RUU files without any success whatsoever.
Thanks a lot in advance!
Cheers!

European Stock One M8 stuck in HTC logo

I have a european One M8. I turned it off when I got in the plane and after landing it never started back
It gets stuck in the HTC logo.
Some times it moves on and says that "android is updating 165 applications"...and when that finishes it says that Sense Home has crashed and shows the HTC logo again (strangely I can change the volume at that stage ).
I tried to enter Recovery and did a Factory Reset but still nothing. When I select the Recovery option inside that menu I only see an icon of a phone with a red icon, no options to wipe cache etc...
The phone is STOCK, S-ON, no root nothing.
Any suggestions? Can I just reflash the stock rom?
panagath said:
Can I just reflash the stock rom?
Click to expand...
Click to collapse
Possibly. What does it say for OS number on the bootloader screen?
Also, please confirm near the top of the bootloader screen, it says LOCKED (versus UNLOCKED or RELOCKED).
redpoint73 said:
Possibly. What does it say for OS number on the bootloader screen?
Also, please confirm near the top of the bootloader screen, it says LOCKED (versus UNLOCKED or RELOCKED).
Click to expand...
Click to collapse
Hello, thanks for the reply. What I see are the following:
LOCKED
HBOOT - 3.19.0.0000
RADIO-1.29.214500021.12G
OpenDSP-v51.2.2-00593-M8974_F0.1015
OS-6.12.61.4
vagon1 said:
Did you find solution/fix pls ?
I seem to have similar problem.
After Factory Reset phone went into White HTC Screen and stopped. I'm only able to access Bootloader and Stock Recovery now. There is no OS.
OS.1.21.401.1
HTC___001
HBOOT 3.19.0.0000
S-ON
LOCKED
Software Status: Official
I tried to Unlock bootloader. I used Hasoon's tool. I confirmed YES to unload bootloader. But after restart Bootloader is still locked.
I tried to flash boot.img and recovery.img but all FAILS.
I can access the phone via ADB but anything flashing always fails. Tried sideload via ADB in Phone's recovery. But always Fails.
I can't access SD via Recovery, says E: mount fail. Tried to re-format the SD but no result
To me it seems like bootloader is corrupt and seems that without proper hardware I won't be able to do anything...
I spent many hours now and about to give up. Please let me know if I missed anything before I will, sadly, have to try professionals.
Vash
Click to expand...
Click to collapse
Hey, thanks for the reply. I haven't managed to do anything neither did I spend a lot of time on this. I was waiting in case someone could help. Such a shame if the phone is bricked. I do not know if it is worth taking to professionals as its value as a used phone is quite low at the moment...
panagath said:
OS-6.12.61.4
Click to expand...
Click to collapse
Unfortunately, I don't think your version has an RUU (or from a free source, anyway) that would restore your phone fairly easily (assuming the problem is software, and not hardware).
That being the base (no RUU) you can restore by unlocking the bootloader, installing custom recovery TWRP, and restore a stock TWRP backup (stock ROM).
So it is possible to recover (again, as long as it's not a hardware problem). But it's not a short/simple procedure, if you aren't familiar with these terms and methods.
I fixed it by unlocking the bootloader from HTC's website, installed TWRP and then flashed the LineageOS Rom...
panagath said:
I fixed it by unlocking the bootloader from HTC's website, installed TWRP and then flashed the LineageOS Rom...
Click to expand...
Click to collapse
Nice work. It was hard to tell from your post, your level of knowledge. Did you have to learn how to do this, or had prior experience unlocking bootloader, TWRP, etc?
I was on vacation/holiday last week, and not on XDA. So sorry it took so long to get back to you.
redpoint73 said:
Nice work. It was hard to tell from your post, your level of knowledge. Did you have to learn how to do this, or had prior experience unlocking bootloader, TWRP, etc?
I was on vacation/holiday last week, and not on XDA. So sorry it took so long to get back to you.
Click to expand...
Click to collapse
Thanks for the help. I have had previous experience installing custom ROMs on HTCs
(HTC Diamond, Wildfire, Desire, Desire HD, Desire S, One S, One X and now the One M8 )
I was just hopping I could get an easy solution without having to go through the whole process

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