[Q] Spotify External Data Showing As Internal? - One (M8) Q&A, Help & Troubleshooting

Hey guys,
I'm having this weird issue with my phone.
I specifically purchased a 32GB SD card to save a bunch of music from Spotify offline, and have a lot of room to do so.
Now, all of my offline data is in the appropriate folder on the External SD, and using Solid Explorer I can see that the folder size is correct and the files are there.
However, Android is interpreting the data as being stored Internally, and hence I am having loads of trouble with "insufficient storage space" and regularly unable to update apps/download new apps etc.
In the Link2SD app, the "external data" for Spotify is showing as being located at /data/media/0/Android/data/com.spotify.music, but a check in Solid Explorer shows this folder does not even exist, let alone stores all of my offline data?
The actual location of the offline data is /[externalsd]/Android/data/com.spotify.music.
Anyone have any clue why this is happening and what I can do to rectify it? It's truly, truly frustrating.
Also, I'm on lollipop (most recent Insertcoin build). The problem was also occurring in KK before I updated.
Cheers.

Hey,
I've got the same problem. Were you able to solve it?

Related

Internal storage issue

I seem to have an issue with my internal storage in the Settings app. When I select Storage to display how much I have used it showed 277 mb used in Pictures,videos. I had about 16 pictures/videos in there, along with a bunch of "empty" places. I deleted those empty places and cleared the cache, no difference. I checked the gallery and it showed the same pictures, along with videos from a couple of games, and one game I had uninstalled, Shadowgun. There were two videos and two "empty" videos for Shadowgun. I deleted these four, and instead of going down the amount of space used for Pictures, videos actually went up to 410 mb used. One more thing on these videos, the two were the same, except that one had a path listed under details and the other one did not. All four were the same size, about 30 mb. Any ideas?
Jim
You could try using SD Maid to help you out. Sometimes thumbnails generated by the gallery result in huge (300+ mb) sizes (SD Maid could get rid of them and additional unneeded files for you).
I'm also having problems with internal storage, I'm getting low space warnings with almost nothing installed. I reloaded from stock image and after reinstalling my apps it said I was only using 1gb, my tablet is used as a car stereo so no photos are taken and all media is on the sd card but now 3 days later it says I am using 4gb of internal storage without adding any new apps or adding anything to the tablet also I am noticing my tablet lag horribly sometimes when coming out of sleep. any help would be appreciated
b22ri22an said:
I'm also having problems with internal storage, I'm getting low space warnings with almost nothing installed. I reloaded from stock image and after reinstalling my apps it said I was only using 1gb, my tablet is used as a car stereo so no photos are taken and all media is on the sd card but now 3 days later it says I am using 4gb of internal storage without adding any new apps or adding anything to the tablet also I am noticing my tablet lag horribly sometimes when coming out of sleep. any help would be appreciated
Click to expand...
Click to collapse
Since you have it in your car, I'm guessing your using GPS nav?
There seems to be a bug with the GPS caching. Check the data/GPS folder for a ton of dated txt files (something like gl-2012-07-01-9573859.txt). And delete them. That folder can grow to a few gb of space of not cleared.
You will have to be rooted to see and mod the GPS folder. Your only other option if you not rooted is to factory reset.
Romman0 said:
Since you have it in your car, I'm guessing your using GPS nav?
There seems to be a bug with the GPS caching. Check the data/GPS folder for a ton of dated txt files (something like gl-2012-07-01-9573859.txt). And delete them. That folder can grow to a few gb of space of not cleared.
You will have to be rooted to see and mod the GPS folder. Your only other option if you not rooted is to factory reset.
Click to expand...
Click to collapse
Its good to know whats causing it I will probably stray away from using the gps as much.
I'm not rooted and probably wont root as I am only weeks away from swapping out the acer a100 for a nexus 7. I already have a buyer lined up for my a100 and don't want to risk anything before the sale
Internal storage
I had this issue one of the culprits: gogle play, clear that cache it also stores mp4.

Google Music losing track of offline tracks...still taking up storage

Galaxy Nexus running Jellybean 4.1.1 Build JRO03C, stock but rooted.
This has been happening off and on for the past few weeks.
Basically I have a small amount (2 albums, used to be more but I cut it back due to this issue) of my Google Music library stored on my phone so I can listen to it on my commute. More recently I have had several incidents (latest this morning) where it will forget that it downloaded the music...and try to re-download it again. The major problem with this is that it seems to be just losing track of the files...not deleting them. As a result it is taking up storage space that the OS is not recognizing. It's recognizing that the free space isn't there, but it can't identify that there are files there I can delete, so I have no way I know of to free up space. Between the apps I have and the music I store...I should have something like 2.4GB used...but the OS is reporting I only have about 500MB of the 13.33 GB free.
I've used the app Storage Analyzer from the Play store to try to find where the large chunk of files is located at...but after letting it run on the data partition for a while the most it reports as being used is 2.35GB with plenty of free storage.
Anyone else run into this? Or have advice? Please help...my last resort is restoring to factory and wiping the storage. I'd rather not do that if I can help it since it takes a while to get the device how I like.

CM10 SD card issue

I'm running the 9-11-12 M1 nightly, and I'm experiencing an issue with my SD card. I haven't seen anything posted about it so my apologies if this has already been addressed. Really I'm having two issues, and they may be related.
Firstly, I can browse the SD card via windows explorer when I hook my phone up via USB, and my SD card shows up with accurate usage readings within settings/storage on my phone. However, whenever I try and use my file explorer on my phone, or any other feature that involves accessing the files on my SD card, I cannot. Apollo picks up my music, and the gallery pics up my pictures/video but nothing else seems to detect my SD card.
Secondarly what is happening is that everything on the SD card is being duplicated, as well as deleted, at random. Suddenly my gallery shows doubles of everything with one file being the normal picture and the other being completely blank (however with the same detail information). I view my phone via windows explorer and every folder is doubled, with one set of folders having the appropriate files and the other having various filetypes as numbers, as in instead of "picture1.png" it'd be "picture1.13." And then they'll suddenly all disappear. I listened to music via apollo on my way to work. I get to work and hook up my phone to the computer with the intention of copying some songs for a co-worker, and the entire music folder is gone along with all my pictures.
I don't know if this is a CM10 error, a hardware issue with the SD card, or I'm missing some sort of setting. Any advice at all would be helpful.
reLLLL said:
I'm running the 9-11-12 M1 nightly, and I'm experiencing an issue with my SD card. I haven't seen anything posted about it so my apologies if this has already been addressed. Really I'm having two issues, and they may be related.
Firstly, I can browse the SD card via windows explorer when I hook my phone up via USB, and my SD card shows up with accurate usage readings within settings/storage on my phone. However, whenever I try and use my file explorer on my phone, or any other feature that involves accessing the files on my SD card, I cannot. Apollo picks up my music, and the gallery pics up my pictures/video but nothing else seems to detect my SD card.
Secondarly what is happening is that everything on the SD card is being duplicated, as well as deleted, at random. Suddenly my gallery shows doubles of everything with one file being the normal picture and the other being completely blank (however with the same detail information). I view my phone via windows explorer and every folder is doubled, with one set of folders having the appropriate files and the other having various filetypes as numbers, as in instead of "picture1.png" it'd be "picture1.13." And then they'll suddenly all disappear. I listened to music via apollo on my way to work. I get to work and hook up my phone to the computer with the intention of copying some songs for a co-worker, and the entire music folder is gone along with all my pictures.
I don't know if this is a CM10 error, a hardware issue with the SD card, or I'm missing some sort of setting. Any advice at all would be helpful.
Click to expand...
Click to collapse
Have any luck with this? I've got a similar issue. It sees the sd card in storage and if I go into the gallery, the pics on it are grayed out, but if I try to use an app that needs storage, it says no sd card present.
I have a galaxy blaze, just found this post when searching for an answer.
Bump...same problems.
Sent from my SPH-L710 using Tapatalk 4 Beta

"Not enough space" on Galaxy Ace II

Hi guys. I tried to browse for answers regarding this issue, but I couldn't find anything that worked for me,
I've gotten to a point where any time I either download a single picture from Whatsapp or take a photograph with my phone, I get the "There's not enough space in your device memory". I discovered that neither deleting apps nor manually moving them to my external SD card had any effect on this. I have tried many kinds of apps that move your apps to the SD card, but it hasn't worked. I installed an SDK on my computer in order that the phone would install apps onto the external SD card by default. This didn't make the issue go away.
This is very frustrating. I have double checked every single folder inside "sdcard0" and there are no big files taking up space. I'm running on a stock, non-rooted 4.1.2.
I recently deleted around 300 - 400 pictures from my external SD card and the following time I connected the phone to my computer, I noticed the phone's memory had like 400 mb of free space that it didn't before (and yes, I was ABSOLUTELY sure those pictures where stored in my external SD). But just a couple of days after that, the space issue got even worse than before, saying that I had no memory left at all (it would usually display the message when I had like 69 mb left, if I remember correctly). Using Cleanmaster helps like 4 out of 10 times, but thanks to it, I've noticed that the phone is creating 3 Photo thumbnails files: two which are 520 mb in size (stored in DCIM) and another one called Gallery Thumbnails which is 1.02 GB. I suppose at least one thumbnails file is created automatically after deleting it, but I don't understand why I have 3.
I found a thread made by someone with the same issue, and someone suggested to uninstall all Google Play updates, or something like that. I did that, and it didn't work.
I hope you can help me find a solution, and I hope I'm not posting this in the wrong place. Thanks in advance.
Could you show us a screenshot of your storage in settings?
Sent from my GT-I8160 using Tapatalk
There you have all my storage information. The phone's not presenting the issue right now, and as you can see in USB storage, I have 500 mb of free space, but it's always like that: I have a lot of free space, and one or two days later I try to open a picture I just took or downloaded, and it says I have 0 mb left. I connect the phone to my PC and it shows the "phone" storage completely full.
What I don't understand is why it shows that I have 528 mb of pictures and videos in USB storage, when I'm 100% sure all that is stored in my external SD. Could it be that those 528 mb are actually a thumbnails file?
I am having the exact same problem! Running 4.1.2 firmware, this just recently started happening... I've reformatted the internal USB memory twice but the problem keeps reoccurring.
I try to get into the image gallery sometimes and it will say something like "You only have 50mb of space left, delete some files" and then it either forces me to quit or go into the file manager. But there are no pictures or video on my phone at all!
I've noticed that the DCIM folder on the internal memory was MASSIVE (600mb+ despite having no files whatsoever), so I connected it to my computer and manually deleted it and rebooted the phone, only to find that DCIM had replaced itself with a slightly smaller size (450mbs) and is continuously growing. Reformatting the USB every week or so is becoming a big hassle.
What's going on? Could the internal memory be fried? Is this a bug that can be fixed somehow? Any help would be greatly appreciated!

Question Storage bug

Hi, I have read there are a few phone manufactures that has what apparently is a Android bug. I have seen in my phone: the media space in internal storage is duplicated, so I am low on space. Can you see if you have also that problem? Easy, install diskusage app. In my case it shows "Media Storage" app take the same space as all my music and video together. Any other has this problem? any fix?
Did you use SmartSwitch to load it?
Media Storage consumes a lot of data
Hi, I realized that a Media Storage app consumes a lot of data - almost 70GB! I have no idea, what exactly it is. I googled and it should be some new system how to work with storage for applications but... which is inside, which application uses it so much and how can I reduce the amount of...
eu.community.samsung.com
blackhawk said:
Did you use SmartSwitch to load it?
Media Storage consumes a lot of data
Hi, I realized that a Media Storage app consumes a lot of data - almost 70GB! I have no idea, what exactly it is. I googled and it should be some new system how to work with storage for applications but... which is inside, which application uses it so much and how can I reduce the amount of...
eu.community.samsung.com
Click to expand...
Click to collapse
No, I load it by moving files from my pc to phone via usb transfering.
clonfsp said:
No, I load it by moving files from my pc to phone via usb transfering.
Click to expand...
Click to collapse
Well read that link. This apparantly isn't a new problem.
Play with it...
I encountered the same problem today, are there any solutions yet?
Those isn't a problem. It is the app diskusage showing incorrect. It is not adapted to newer Android versions

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