SW2 No Longer Connecting - Sony Smartwatch 2

I recently bought a SW2 at half price (Sony was clearing them in anticipation of the SW3). for the first week or so, it performed flawlessly. But over the last few days, it has been completely unable to connect to my Zenfone 2, although it is still paired. I am not sure if this is due to some new Lollipop update or some other issue. Resetting the SW2 does not help. Any ideas?

I had a problem like this try updating smartconnect app

Related

Try again on your phone

My watch or phone has suddenly decide it will not message or make calls, my phone is a Galaxy S4, I have not installed anything on either device to change the status quo and yet every call or message request is answered by try again on your phone , the phone itself works fine, I have restarted both devices, any ideas?
You could try unpairing then repairing the watch from both devices . if not reset
Sent from my HTC One_M8 using XDA Free mobile app
Tried that after I posted, reset watch, but not phone, resetting the phone would be a last resort. I'm going to try it with another device Tomorrow so I can identify which device is the problem.
Same problem here
I have Nexus 4 with KitKat and Moto 360 with 5.0.1 and have the same problem. It started today. Tried clock reset android wear and Google Now reinstall, none of which helped.
I don't know if this is any help but on mine if I restart the phone I found I could text again from the watch, I would try to initiate a call and then I would get the error again, back to send a text and same problem.....BUT....if I restart the phone and only use the watch to send texts then it's fine, not a full fix I know but I'm hoping the update from 4.4.2 will fix it, just odd that it started overnight, everything was fine Friday??
Also, it won't register on my watch when a call is incoming on the phone.
Same issue here, though I am trying to use the "Note to self" feature: moto360 with a droid turbo, no lollipop yet.
Doesn't work even after a phone reboot, nor after getting Google Now setup. Anyone make progress on this?
Just got my 360, linked to an Oppo Find 7 (4.3). Having a lot of these "try again on your phone errors". Couple times it has worked, but often it doesnt.
Does the error signify a bluetooth link error or what?
Not Moto 360 but LG W Watch R...
.. with the same issue from today so this might no be a Moto Issue.
I took a screen shot of the watch, see attachment
The phone and watch are connected according to the companion and I do get notifications and cards on the watch
I've reset the watch an repaired, didn't work.
Restarted he phone as suggested by majreaper, didn't work
Phone: Xperia Z2, Android 4.4.4
Lg Watch R: Wear 5.0.1
My issue is solved
I have solved by downgrading Google Now app to version 3.6. Now I can initiate call and send texts from Moto 360 5.0.1 again. Using it with Nexus 4 KitKat 4.4.4.
What I did:
1. Go to setting > appplications > all
2. Find Google app
3. Uninstall updates
4. Get 3.6 version apk from apkmirror. http://www.apkmirror.com/apk/google-inc/google-search/google-search-3-6-16-1614640-arm-apk/
5. Install it.
You might want to disable autoupdates for Google app for now. It can be done in Play Market.
That fixed it for me, thanks samfromlv!
The above works for me at least.
I just tried the above suggestion and un-installed the google app update although I didn't install the link shown. I just downloaded the latest from the play store (as an update) and it solved the issues I was having (again at least for now). So worth a shot for anyone having this issue. Was tearing my hair out over this

Note 4 not pairing

I have just bought a Moto 360 and can't for the life of me get it to pair with my phone (SM-N910G). I've tried everything I know but always get the message "Unable to pair with Moto 360. Incorrect PIN or password"
I have restarted the phone, deleted all stored pairs, reset the phone etc but still nothing.
I did manage to get it to pair with my Galaxy Note 10.1 2014 for long enough to set it up and download the update. Since then I have unpaired the tablet and reset it a few times but still can't get the Note 4 to connect.
The bluetooth pin should come up on the screen when pairing (it does with the tablet) but when I try to pair the phone it just flashes up then is gone. After that is when I get the error about not connecting.
Any hints or advice would be greatly appreciated because right now it's looking like the watch will be going back to HN if I can't get it to work.
I don't have Note 4 but maybe something simple like using app for BT connectivity would help... Bluetooth Auto Connect or something.
---------- Post added at 06:13 AM ---------- Previous post was at 06:11 AM ----------
One more thing. Reset your watch before you try. When I had pairing issues that did the trick for me.
Hi,
I own a N910F (EU version) and i had no problem to pair my moto360... just start android Wear and everything worked well...
Are you running any blocking apps, like Xprivacy, a firewall or the like?
The phone is totally stock bar a few apps loaded but nothing that should affect the pairing.
I went back to the store and showed them what was happening. The girl working there pulled out her SM-N910G and it connected first go to the Moto 360. The only thing we could figure is she had the generic samsung software and I have the Telstra variant.
As it was a Telstra supplied phone I got onto their facebook support page. They gave me a few things to try but none of it worked until I bit the bullet and fully factory reset the phone. Having worked on it for a few days to this point, I forgot to backup my photos before resetting :crying:. On the bright side though the phone and watch now connect and work perfectly together.
I had he generic Samsung ROM downloaded ready to flash onto the phone if the reset didn't work but thankfully it has...

Smartwatch 3 cannot sync apps downloaded on phone.

It's been a month now and since the watch started behaving weirdly after the 5.1.1 update. It could only sync newly downloaded apps or watchfaces when forced to update using 'resync apps' on the android wear companion app. However, just recently it has stopped syncing altogether despite forcing it. Forcing it would only result in android wear losing connection to the watch. I'm currently using a sony xperia z3 with Android lollipop 5.1.1 installed (rooted). Is there anyway I can troubleshoot this? Thanks!

Unable to stay connected after s7 Nougat update?

Since i upgraded my s7 to Nougat, my Smartwatch 3 has failed to stay connected to the phone. Most of the time it refuses to connect at all.
Ive googled for days now, trying all of the usual stuff including clearing the bluetooth cache and wiping the system cache, unpairing the watch, safe mode, forgetting the watch and repairing, removing android wear.
The setup starts working and then during the sync stage, i start getting the bluetooth share has failed message several times although most apps seem to sync eg watchmaker pro and strava.
My question is should the Smartwatch 3 still work correctly with my phone even though the phone is on Android 7.0 and the phone is on 6.0?
Thanks
Andy
My SW3 works great with my HTC 10 running Nougat.
Have you tried doing a factory reset on the watch?
That was going to be my last resort!
Think I may be there though
Thanks,
Andy
Just completed a full reset. Paired first time but crashed several times with bluetooth share has failed.
Failed to complete and no longer connects
I'm also on 7.0 and no problem at all. Maybe is something wrong with your BT from S7, unfortunately I have to tell you to try try factory on the phone, if you can't find out. Samsung for me have strange way of using there BT connections maybe this is why.
Hope I'm not starting any flame but.... that's why I'm on HTC (and not only), Samsung (S4 and S5) phone several times have blocked my car BT system...
Sent from my HTC 10 using Tapatalk
Thanks for the feedback. I have done a factory reset and it made no difference, but maybe it is a Samsung issue as nobody with an S7 has indicated they are using an SW3 with nougat.
burleanu said:
I'm also on 7.0 and no problem at all. Maybe is something wrong with your BT from S7, unfortunately I have to tell you to try try factory on the phone, if you can't find out. Samsung for me have strange way of using there BT connections maybe this is why.
Hope I'm not starting any flame but.... that's why I'm on HTC (and not only), Samsung (S4 and S5) phone several times have blocked my car BT system...
Sent from my HTC 10 using Tapatalk
Click to expand...
Click to collapse
I'm having same issues. Updated S7 edge to Nougat last week and everything running fine until SW3 ceased connecting today. Tried everything other than factory reset on phone and cannot get connection to SW3.
Mine has started working after a month of failing.
It's been connected for a couple of days without any disconnections.
The latest attempt was no different to any others.....
I switched off the watch, wiped the system cache, restarted the phone and watch and lt connected.
I left it alone as apps started to sync and there were some bluetooth share has stopped messages but everything works!
try this:
https://forum.xda-developers.com/pixel-xl/help/bluetooth-off-t3572982
andyshandyman said:
Since i upgraded my s7 to Nougat, my Smartwatch 3 has failed to stay connected to the phone. Most of the time it refuses to connect at all.
Ive googled for days now, trying all of the usual stuff including clearing the bluetooth cache and wiping the system cache, unpairing the watch, safe mode, forgetting the watch and repairing, removing android wear.
The setup starts working and then during the sync stage, i start getting the bluetooth share has failed message several times although most apps seem to sync eg watchmaker pro and strava.
My question is should the Smartwatch 3 still work correctly with my phone even though the phone is on Android 7.0 and the phone is on 6.0?
Thanks
Andy
Click to expand...
Click to collapse
If you use in the phone the option "deep kill all apps" in recen menus... you will have sync problem... It happend me with my op3...
I have similar problem with my S7. It works fine with bt connection as long as i connect the watch over wifi. Then no more bt connection is established, only wifi. Turning off wifi makes the watch permanently offline.
Very annoying as my watch can't sync when outside my wifi range.
Any solution so far?

Huawei watch 1 + Android Wear 2 + iOS 11?

I had my Huawei watch 1 working with Android Wear 2 on my iPhone 7+ working for several months with iOS10. However, as soon as I upgrade to iOS 11 I realised that my Huawei Watch was not connected to my iPhone but still connected to and working on my wifi. Having tried unsuccessfully many times to pair the watch and phone I decided to reset the watch and reinstall AW2. BIG MISTAKE.
Although I reset ok and AW2 asking me if I want to pair with my watch, every time pairing fails. I have gone to Blue tooth and told it to forget the Huawei watch, which it does and I then start again. However after more than 20 unsuccessful attempts, I conclude that there is an issue between iOS11 and the watch & AW2. The Watch now will only function in settings and is now useless, unless and until the three separate organisations get their act together and resolve the conflict.
Any thoughts or suggestions or experience to share before I buy a new (Apple?) watch
Similar
Hi, I am also having trouble, but it is getting better. I don't think ios 11 is the problem as I was running my Huawei with aw 2.0 on my iPhone 6 after updating to 11. Everything was as it was on ios 10. Then, a few days later I got the iPhone 8 plus and everything fell apart. The BT connection has been very unreliable. I could actually watch the connection rapidly connect and then disconnect over and over on the AW app and my phone settings. I also lost Google Assistant and the Play Store. Today has been much better. BT connection stable all day and GA is back, but I still can't connect to the Play Store. Have you found any answers?
Factory reset helped me.
Same thing here, updated to iOS 11 and it was working, but after a day it got disconnected and never re-connected, trying a factory reset did nothing, could not reconnect.
Same with me. I thought it was working after I've updated the IOS to 11, but after a day, my watch refuse to connect to the IPhone7. Watch's Bluetooth kept on toggling off automatically.
Can anyone confirm the Factory Reset (watch) solve the problem?
boss_y said:
Factory reset helped me.
Click to expand...
Click to collapse
Yep, can’t connect anymore...
Sent from my iPhone using Tapatalk
---------- Post added at 03:37 PM ---------- Previous post was at 03:36 PM ----------
tamaamd64 said:
Same with me. I thought it was working after I've updated the IOS to 11, but after a day, my watch refuse to connect to the IPhone7. Watch's Bluetooth kept on toggling off automatically.
Can anyone confirm the Factory Reset (watch) solve the problem?
Click to expand...
Click to collapse
No!
Sent from my iPhone using Tapatalk
Same problem. Dying to get the solution... For now, I am trying to downgrade my iphone to 10.3.3
If I watch Bluetooth settings it’s getting connected but after 30 seconds it gets disconnected and on and on...
Sent from my iPhone using Tapatalk
——————
I can confirm it’s working after manually turning off and then on wifi and Bluetooth in Iphone settings. If you do it in control centre it won’t work. Only manually in settings! Hope it helps anyone...
Sent from my iPhone using Tapatalk
I've had the same issue as you guys. It worked on the IPhone8 for a couple hours then disconnected. I couldn't even get it to pair after that. I spent a couple hours at an apple genius bar today. While there ios 11.0.1 dropped. I installed and could pair my phone to the watch but it quickly started having issues. It was constantly connecting and disconnecting. They asked if they could have my phone to send in and have the logs checked. I agreed and they gave me a new phone. Hopefully this helps them fix the issue in a future update.
I'm having the same issue with a Fossil Q Founder 2.0, so this seems to be a larger iOS 11 / Android Wear compatibility problem and not hardware-specific. It was working fine on iOS 10, but as soon as I upgraded to 11, the watch was having issues staying connected (which in turn drained the watch battery very quickly). I had the same idea as above, and tried factory resetting the watch - now I can't get it to connect at all.
I signed up for a beta software profile on the iPhone. I received ios 11.1 beta today and immediately installed. My watch is presently paired and receiving updates ?
Edit: It only stayed connected for ~half hour. I just submitted a detailed report to Apple through their feedback app.
My theory is that iOS is killing/hibernating/sleeping the Android Wear app after some time in the background.
What I'm doing:
- review the connectivity from time to time
- if it is not working:
, manually kill the Android Wear app, open it again and, from the card in the watch, start the resync process.
Some extra information: Moto 360 2nd gen + iPhone 6 with iOS 11.0.1
In addition to this, the application on the iPhone is constantly active in the background and will kill the battery in a few hours.
ip 7 plus + huawei watch 2
I have a Nixon Mission and after upgrade to iOS 11.0 (iPhone7) I have also lost connection. I did a factory reset that worked for about half an hour... I also tried with iOS 11.0.1 and the **** is the same.
ggirao said:
I have a Nixon Mission and after upgrade to iOS 11.0 (iPhone7) I have also lost connection. I did a factory reset that worked for about half an hour... I also tried with iOS 11.0.1 and the **** is the same.
Click to expand...
Click to collapse
Same here. Reset watch and now can't connect at all. Interestingly it doesn't show up as a device in Bluetooth settings to forget
And another one here. I haven't tried a factory reset, just in case I can't reconnect. But nothing I do seems to fix the problem. After the iOS11 upgrade my watch was initially connecting ok, but now it won't. I've rebooted both devices, toggled airplane mode, wifi, bluetooth, killed Android Wear app (iOS), etc. Nothing seems to work.
Well guys I sold my Huawei watch and got a series 3 Apple watch. All I can say is watch os4 is miles ahead of Android wear 2.0. I've been on Android since the inception of the smartphone. This is my first iPhone and I'm learning to really love it. Android is in the same ballpark in the phone arena. As for the watch department, android is not even in the same universe. Android does offer way better selection and style, but software pffft. I hope Apple fixes the issue quickly for you guys. I've gave them lots of information and logs through their beta program, hopefully it helps. RIP Huawei watch ?
Hi!!! had the same problem.. i put my phone on airplane mode a couple of seconds.. (to get wifi and bluetooth off) and the disabled airplane mode... and instantly reconnected to my huawei watch,
Hope this helps.
Anyone figured this out yet??
I have an iPhone 6s and running iOS 11.1 beta 2. I did a factory reset on the watch and the setup screen would show the watch but when I select it, it says cannot pair. I cannot connect to it at all! This happened when I was on the stable release of iOS 11 too just in case you are going to say it’s brcause I’m using a beta version of iOS. Thanks in advance!!
With latest firmware and lates android wear update everything works as it should. Cheers b.
Sent from my iPhone using Tapatalk

Categories

Resources