LG G4 IMS problems - solved - G4 Q&A, Help & Troubleshooting

All,
I, like others have had a living nightmare with repeated 'Unfortunately LG IMS has stopped working' which keeps popping up every few seconds. I noticed it happened after wifi lost connection, and the network switched to mobile data. Most annoying as I was having to press it up to 20 times when in car as I was driving along!!! I was so desperate I even asked LG for help, and at one point considered reading the manual
I tried everything - even factory reset and nothing worked.
Mine is a LG 818N dual sim model imported into UK, (running on Sim1 - three and Sim2 o2) so not sure if this is factor.
I think I have found a solution at last.
Go into the hidden menu - on phone dialler, dial 277634#*#
When in the menu, select Field test > Modem settings > VoLTE on/off > Subscriber and untick IMS to disable it. I restarted the phone, and the annoying messages were gone.
I believe IMS can be turned off without any major loss of functionality - if anyone knows the effect, please post here for others. So far I can't see any difference other than I can use my phone again

HEY, I was searching for an answer these days too, and just 10 mins ago I flashed back to ver.10b hoping that it will help...... anyway thanks for your tip there.

"Mine is a LG 818N dual sim model imported into UK, (running on Sim1 - three and Sim2 o2) so not sure if this is factor.
Go into the hidden menu - on phone dialler, dial 277634#*#
When in the menu, select Field test > Modem settings > VoLTE on/off > Subscriber and untick IMS to disable it. I restarted the phone, and the annoying messages were gone.
I believe IMS can be turned off without any major loss of functionality "
VoLTE is an improvement over GSM and WCDMA voice service and is the 'wave of the future'. As such LG and the associated operators who use LTE and VoWLAN, voice over the WiFi, Wireless Access Network should be fixing this sooner rather than latter.
This is mostly LG's problem but the buck has to stop with your service provider because that is who you pay for delivering service that is not crapola. The network service operator must arrange their network to use VoLTE and switch from voice over WiFi to VoLTE. Both of these are IP based, using the same basic set of protocols as a common web browser. The advantage of that is voice can be embeded into and between applications including integration into social networking, picture posting and exchange, video conferencing apps, etc. VoLTE is much more agile and should be made much more seamless, ie. without drops, and poor quality. VoLTE is able to pack more calls on the network at higher fidelity than all other voice. '3D'+ multiplexed voice and software voice cancellation, for example, can be done, potentially using multiple devices watching an event, for example. This can be be the direction of evolution or it can stick with the old glitchy voice networks of the past.

LG IMS has to do with the WiFi-Calling feature.
There's a safer way to fix this problem. In the hidden menu, rather than disabling VoLTE, scroll down a bit (in the same menu "VoLTE on/off") to "IP Version." Change this setting from "IPV6V4" to "IPV4V6." If the problem persists, change it to "IPV4," and the problem should vanish.
A LOT of networks don't support IPv6 yet.

airplane mode
the "Unfortunately LG IMS has stopped working" sometimes keeps popping up before you can set up the hidden menu options.
by setting your phone to [ airplane mode ] -- this will help you get through the hidden menu settings.

In india it must be ON for VoLTE services . and i never dealt with the this kind of ims stopped problem

Related

Trouble with sending MMS, and questions on setting up T-Mobile SIM card with G3

Hello all. Not sure if this is the right place to ask this, but no where else has come close to helping me find an answer to my questions.
----
Wow, that's quite a wall of text below. I'll try to summarize my three questions here:
Why won't my phone send MMS? It receives and sends SMS (after some tweaking), and receives and sends calls
What network do I choose under the Network operators menu? (RAT : LTE, RAT : WCDMA, or RAT : GSM)
Why is my phone's menus seemingly different from the menus in every G3 guide I've seen?
----
I'm having quite a bit of trouble getting my Verizon LG G3 (VS985) to work with my T-Mobile SIM card. Specifically sending text messages. Until a short while ago, I couldn't send any text messages. After playing around in the settings a bit it seems I can now send SMS, but not MMS. I can receive both SMS and MMS, I can receive and send calls, and I can use my data to browse the Internet. I'm utterly confused on how this phone is supposed to be setup and why it isn't working. While in my settings I turned data roaming on, but I tested sending a message after temporarily turning roaming off and it still sent. My APN settings should all be correct (though I'm not sure if there's something special I should set my APN Type as - it's left as "not set" as specified on T-Mobile's documentation).
Another question I have is what network I should choose. When I go deep into the network settings (Settings>More...>Mobile networks>System select> LTE/GSM/UMTS settings>Network operators) and choose "Search networks" it comes up with three T-Mobile networks. They have the following "RAT"s:
RAT : LTE
RAT : WCDMA
RAT : GSM
I'm fairly certain I'm not looking for "WCDMA" but what do I choose between LTE and GSM? As far as my understanding of cellular networks go, my phone should be using a 4G LTE network, but the network (T-Mobile) is also a GSM network. That left me thoroughly confused. Will one of these make my phone work better than the other? Will one let me send MMS?
Questions about T-Mobile network setup and MMS not sending aside, there's one other thing that's bothering me. In almost every troubleshooting guide I've looked up or been walked through, the menus all seem different. I've got software version "VS98535B" (if that's useful for you guys) and Android Version 5.1.1, which I assume is the default or should at least have similar options. However I've encountered two situations where my phone didn't have any type of the option that someone or some guide was trying to show me - once when looking for "WiFi Calling" in my settings (it's not there - "Advanced Calling" is in its steed) and once when looking for some spam setting in my messaging app (also not there). Any thoughts on this? Why does it seem my LG G3 has different menus from every Internet guide's G3?
Sorry to ask so much, but any help will be greatly appreciated!
Okay, WCDMA is 3G or HSPA. That's okay to choose but you'll want to set it to GSM/UMTS/LTE and let it choose it's own network automatically. If it's not letting you send MMS changing the network manually will have no effect. The easy way around this is to change your default text/mms messenger program and that will fix it. Either install Google's messenger app or use one of your choosing that's not the one that was included with the OS.

Problem with using on ATT

Hey So I'm having some issues after sim unlocking phone;
I sim unlocked my phone and then flashed it back using odin to stock and still having issues.
Issues:
-While it says LTE the device does not seem to be getting actual LTE as doing a speed test revealed about 2-3 mbps
-When calling someone, they can rarely hear me
-When someone calls me I can't answer the call, I swipe to answer and the phone hangs then shows the call screen again and I try to answer the second time it usually disconnects the call
-When I am able to answer the call no audio and the call automatically hangs up after about 5 seconds
I know that the microphones are good as I can make calls using FB Messenger and don't have any issue since it's using the data.
Steps I have done:
-Flashed back to stock
-Factory Reset after Flash
-Manually set network to: AT&T
-Disabled WiFi calling
-Set network to 2g/3g to see if the LTE was causing the issue
....none of this seems to have made any difference in the issue.
Any recommendations, suggestions, in-sight would be great! Wondering if I should just sell this and get an ATT phone or if I can fix the issue.
I had read in some thread that someone had to get a new sim but from what I remember of the thread they weren't seeing anything data or the ability to select a operator. The phone the SIM originally came from was a iPhone 5C if that makes any difference.
This worked for me:
1) Use an "activity launcher" app to launch Device Info com.android.settings.radioinfo (there is one by that name in the Play Store that I use; Alternatively, Nova Launcher has a handy widget function to launch activities.)
2) Once Device Info/Radio Info is open, there is a drop down menu mid-way down the page that allows you to select various combinations. The default is intended for TMOBILE networks.
For AT&T, select "LTE/GSM (Auto)"
3) Reboot the phone
While the Radio Info settings updated to "LTE/GSM (Auto)" did immediately resolve the mobile data issues on AT&T for me, checking your active APN (that's it's using the AT&T Nextgen APN) might be worthwhile as well.
The program I actually tried to do this with was "4G LTE Switcher"; I had used it back with my XT912(Droid Razr Maxx) because it had lots of problems with custom roms and not connecting to the network and I tried those methods:
1. Turn on airplane mode and turn back on to establish connection after power on
2. Turn on airplane mode, power cycle
3. 4g Switch/ Turn data to CDMA only and then back to LTE (when was on verizon)
Things I've noticed:
1. If I'm on wifi the call audio never works even though I have disabled wifi calling
2. If I'm on LTE the call never works and for some reason like the phone doesn't want to switch over to HSPA
3. If I'm on HSPA+ it works more often on incoming calls than outgoing
I got a new sim card from ATT and had them add the IMEI into the system but didn't help at all.
Nougat should be out soon and hoping that I can get it fixed, going to try some rom flashing and CSC flashing to see if I can get a result out of it
I got my s6 edge plus in a trade, i was able to get it unlocked finally and was wondering if there is an unbranded rom that can be installed on the tmobile variant ? I have at&t as well.

Sprint Moto Z2 Force on Ting (WiFi Calling Missing)

I recently purchased a new Sprint Z2 Force and activated it on Ting (it has only ever been on Ting and never on Sprint directly). Both Sprint and Ting support WiFi calling on this phone, but WiFi calling is not listed under the WiFi settings or in the Call settings of the dialer. However if I search in the settings for WiFi calling, I can see a WiFi Calling Settings in the App Info section, yet there is no way to turn it on or open those settings. I have updated the profile multiple times and also did a factory reset.
Am I missing something or is there something missing in the software since it never got activated directly on Sprint?
Any help/suggestions would be appreciated.
I do the custom rom thing and i sort of remember it just being there however, if you have not already checked "Mobile Networks" - under main phone settings, select "Network & Internet" once there, select "Mobile Network" - you'll see your carrier stuff/APN there I believe if you select "enhanced 4G LTE Mode" (you may have to make LTE you're preferred network mode in order to enable and/or display that option, again this was already there on mine. But see if that opened up any new menu items elsewhere i.e. back in the dialer app settings under "calls".
Did your phone come with a sprint SIM? Do you have the other carrier bloatware on there like Sprint ID? I know what you meant earlier about a possible software bypass, but all of that stuff is deff on the phone somewhere like you observed in App info, it may just be a matter of popping in a sprint SIM card to unleash it..
I continued to look into this for you. Sprint's name for Wifi calling is, well was -"Calling Plus". I found this article that advises one of the recent update removed the feature;
https://community.sprint.com/t5/Buz...alling-PLUS-Service-Decommission/ba-p/1017775
Since you got the sprint version you still have lots of software modification options. I also have sprint z2 foce, but I get better coverage on a GSM netwrok so my device is half sprint\half tmobile and I can deff say the wifi calling works. There's tons of information on here I can always help direct ya, but at least you're not crazy it WAS there.
lastly just to be sure, this has to be done prior,
"Log into your Ting account online and go to Device settings. Find the device you want to enable Wi-Fi calling for and click the edit icon in the Minutes section."
volcomguyaz said:
I continued to look into this for you. Sprint's name for Wifi calling is, well was -"Calling Plus". I found this article that advises one of the recent update removed the feature;
Since you got the sprint version you still have lots of software modification options. I also have sprint z2 foce, but I get better coverage on a GSM netwrok so my device is half sprint\half tmobile and I can deff say the wifi calling works. There's tons of information on here I can always help direct ya, but at least you're not crazy it WAS there.
lastly just to be sure, this has to be done prior,
"Log into your Ting account online and go to Device settings. Find the device you want to enable Wi-Fi calling for and click the edit icon in the Minutes section."
Click to expand...
Click to collapse
Thank you for all the info so far! Here are some answers and additional info:
My phone did come with a Sprint Sim in it and that is the one I am using. Also there is not any of the Sprint Bloatware on the phone. If I search "Sprint" in my settings area, there is a My Sprint Launcher that is listed as Disabled and there seems to be no way to enable it, which is similar to the WiFi Calling Settings that shows up when I do a search for it in the settings. Also if I look at the Apps and "Show System" apps, Mobile ID is there which is the Sprint ID software I believe, but again it is Disabled with no option to enable it.
The WiFi calling is turned on in the Ting account.
The Calling Plus feature was disabled by Sprint in that link you shared, but that just disables WiFi calling over LTE. It does say regular WiFi Calling should be available.
On my phone when I go to Network & Internet > Cellular Networks> I see my Preferred Network Type which was Automatic, I switched it to LTE/CDMA. That does not seem to have opened any additional settings for me in the dialer or elsewhere.
Thanks again for all your support. If you have any other suggestions, let me know, but you have offered a lot already.

Question How to change preferred network type?

I'm on EE UK but the preferred network type setting doesn't appear to be present in SIM options?
It appears that some providers suck hard and don't want to allow you to switch networks. That's not a phone thing-y, it's a provider thing-y. Which means that your phone will of course still change networks, but only if the "higher" one is not available, ergo your phone will only connect to 4G, if 5G is not available - if the 5G connection is bad, that will probably cause problems for you, because your phone will probably not want to connect to 4G automatically.
I can easily switch preferred network types
Settings -> Network & Speed -> SIMs -> (scroll down, between 4G Calling & Carrier settings version) -> Preferred network type (5G, 4G, 3G, 2G).
It that's not available, your network carrier sucks. No more to say here.
I'd suggest you either switch providers, or contact your provider to see if they are willing to change this. It's definitely on their end, cuz people like me can change the settings easily.
cd993 said:
I'm on EE UK but the preferred network type setting doesn't appear to be present in SIM options?
Click to expand...
Click to collapse
You may be able to change preferred network type with *#*#4636#*#* dialer code.
cd993 said:
I'm on EE UK but the preferred network type setting doesn't appear to be present in SIM options?
Click to expand...
Click to collapse
EE (& BT Mobile) hide the menu.
Morgrain said:
It appears that some providers suck hard and don't want to allow you to switch networks. That's not a phone thing-y, it's a provider thing-y. Which means that your phone will of course still change networks, but only if the "higher" one is not available, ergo your phone will only connect to 4G, if 5G is not available - if the 5G connection is bad, that will probably cause problems for you, because your phone will probably not want to connect to 4G automatically.
I can easily switch preferred network types
Settings -> Network & Speed -> SIMs -> (scroll down, between 4G Calling & Carrier settings version) -> Preferred network type (5G, 4G, 3G, 2G).
It that's not available, your network carrier sucks. No more to say here.
I'd suggest you either switch providers, or contact your provider to see if they are willing to change this. It's definitely on their end, cuz people like me can change the settings easily.
Click to expand...
Click to collapse
Or you could just make sure Adaptive Connectivity is enabled and not worry about it.
You would have to drag me away from EE (BT Mobile) screaming and kicking given the coverage and speeds they have, to say they suck over one menu option missing is absolutely laughable.
cd993 said:
I'm on EE UK but the preferred network type setting doesn't appear to be present in SIM options?
Click to expand...
Click to collapse
When the Note 20 first came out a lot of carriers wouldn't let you change network type but there's an app in the play store that was working on the notes.
Force 4G/5G Only - Apps on Google Play
Lock your phone to 4G/5G mode or VoLTE network
play.google.com
ggrant3876 said:
When the Note 20 first came out a lot of carriers wouldn't let you change network type but there's an app in the play store that was working on the notes.
Force 4G/5G Only - Apps on Google Play
Lock your phone to 4G/5G mode or VoLTE network
play.google.com
Click to expand...
Click to collapse
Crashes or alternately just disappeared for me when I click on the first option "4G LTE with only one SIM". Reported the crash. Thanks, though. Maybe they'll update it.
An alternative to the dialer code is to boot into safe mode, and the preferred network type setting will appear in: Settings -> Network & internet -> SIMs between Data warning & limit and Carrier settings version (at least it does on my Google Fi Pixel 6 Pro).

Question Battery drain with bad LTE signal but with Wifi on?

Hello everyone,
on my companies area I have a really bad phone signal (LTE). How ever, I am constantly connected to my companies WIFI.
I now wonder if being connected to the WIFI will reduce battery drain due to low LTE signal?
I was hoping that the phone then only needs to search for better reception if the signal for phone calls (bot not internet) goes completely off?
Another solution would be to use Tasker to switch to my company SIM with full signal strenght (I am using dual SIM) for data/internet when on my companies area.
In any case, my private SIM will still always have bad signal but will be active for phone calls. However, my data reception will be very good (while I am still also connected to WIFI).
Just looking for the best solution in terms of battery drain.
Thanks!
VoWifi is a boon for low cellular coverage area usage while saving battery life on WIFI and still being available for phone calls. Ask your provider for specifics
Ahh thanks for that hint!
So if I enable Voice over WIFI, then my phone will stop searching for better radio signal if the WIFI signal is good enough?
Yes, in fact you can enable Airplane Mode which switches off all radios, turn on wifi radio manually to enjoy great battery life and VoWifi calls.
miravision said:
Yes, in fact you can enable Airplane Mode which switches off all radios, turn on wifi radio manually and enjoy great battery life and VoWifi calls.
Click to expand...
Click to collapse
Hmm except that I can't seem to find the option on Android 12 to enable wifi calling :S :S
Even without VoWifi you can save battery life by manually switching to 3G or even 2G for calls while using high speed data on wifi
Your carrier must support VoWifi to be seen as an option on your device.
Here is a list of US carriers that use the newer advanced Vo technologies:
T-Mobile
– VoLTE: Yes
– VoWiFi: Yes
AT&T
– VoLTE: Yes
– VoWiFi: No
Verizon
– VoLTE: Yes
– VoWiFi: No
Sprint
– VoLTE: Yes
– VoWiFi: Yes
I am from Europe so I use a different carrier. That carrier has VoLTE and VoWiFi enabled.
How ever, it seems like the carrier also has to approve each specific devices to be allowed to use VoWiFi.
As the P6P is not being officially sold in my country, I suspect that my carrier doesn't have my device on their whitelist :/
VoLTE/VoWiFi Activation
It is mandatory to have your Pixel rooted with Magisk to install this module. Make sure that Magisk is installed properly on your system, then proceed with these steps:
Install this module (Zip file) on Magisk and reboot the system.
After rebooting, the phone may be showing "No service" due to the parsing of new configurations, so please wait until the operator name showed up.
Go to Settings -> Network and Internet -> Mobile network and enable "Enhanced 4G LTE Mode" and "Wi-Fi calling".
Turn off Wi-Fi
Go to Phone -> dial *#*#4636#*#* -> Phone information tap at the top-right button, select "IMS Service Status".
Check if IMS Registration is Registered and Voice over LTE is Available then, congrats, you're succeeded.
(Voice over Wi-Fi will be activated upon the "Wi-Fi calling" option in 2.)
GitHub - thongtech/voenabler-th-p3: Thai VoLTE/VoWiFi Enabler for Pixel 3/3a/4 series
Thai VoLTE/VoWiFi Enabler for Pixel 3/3a/4 series. Contribute to thongtech/voenabler-th-p3 development by creating an account on GitHub.
github.com
After rooting, try this with any terminal app like termux from f-droid
Code:
su
settings put global wfc_ims_mode 2
Toggle Airplane mode on and then off
Enable Wifi preferred toggle in settings
miravision said:
AT&T
– VoLTE: Yes
– VoWiFi: No
Click to expand...
Click to collapse
ATT supports VoWiFi on the pixel 6/plus
miravision said:
VoLTE/VoWiFi Activation
It is mandatory to have your Pixel rooted with Magisk to install this module. Make sure that Magisk is installed properly on your system, then proceed with these steps:
Install this module (Zip file) on Magisk and reboot the system.
After rebooting, the phone may be showing "No service" due to the parsing of new configurations, so please wait until the operator name showed up.
Go to Settings -> Network and Internet -> Mobile network and enable "Enhanced 4G LTE Mode" and "Wi-Fi calling".
Turn off Wi-Fi
Go to Phone -> dial *#*#4636#*#* -> Phone information tap at the top-right button, select "IMS Service Status".
Check if IMS Registration is Registered and Voice over LTE is Available then, congrats, you're succeeded.
(Voice over Wi-Fi will be activated upon the "Wi-Fi calling" option in 2.)
GitHub - thongtech/voenabler-th-p3: Thai VoLTE/VoWiFi Enabler for Pixel 3/3a/4 series
Thai VoLTE/VoWiFi Enabler for Pixel 3/3a/4 series. Contribute to thongtech/voenabler-th-p3 development by creating an account on GitHub.
github.com
Click to expand...
Click to collapse
miravision said:
After rooting, try this with any terminal app like termux from f-droid
Code:
su
settings put global wfc_ims_mode 2
Toggle Airplane mode on and then off
Enable Wifi preferred toggle in settings
Click to expand...
Click to collapse
Thank you very much. I will probably root soon and will give it a try then. Although there is an github issue open which says that the module is not support by the Pixel 5.
Just a bit annoying that I would have to apply this after every OTA but I guess it's doable
I also talked to my carrier today. They are saying that only phones that are being sold by the carrier support VoWiFi as the phones OS needs special settings that are being provided by the carrier. That is why usually the Android updates from phones bought through our carriers come later than the official google updates (due to the carrier updating the OS himself first).
On the other hand it seems like google could integrate those "special" settings right out of the box.
How ever, google seems to say the carrier has to get in touch with them and start the procedure whole the carrier says that is google who has to take care of it by them self.
Since the phone signal for my SIM is really bad on my companies area but the WIFI is very good, this should then hopefully help a lot with battery drain.

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