Headphone jack issue - Elephone P8000

Hey people, I was wondering if anyone has had the faulty headphones issue. After a few days, my headphones stopped working properly, there was a lot of static and they need to be pushed and held towards the screen to function again. This is going on with 3 pairs so it's a phone fault.Maybe all the tech savvy experts here can chime in and propose something.
Thanks!

I have the exact same issue since yesterday... I already tried to clean the headphone jack with no effect so far.
I will unscrew the device and have a closer look at the headphone jack when I find time. Probably not today.

shadowseed said:
I have the exact same issue since yesterday... I already tried to clean the headphone jack with no effect so far.
I will unscrew the device and have a closer look at the headphone jack when I find time. Probably not today.
Click to expand...
Click to collapse
I was thinking of taking it to a local repair shop around here in the weekend. Whoever finds a solution first I guess. Also I have noticed this visi0nary. de/ ?p=30 (I can't post links yet). I think it looks similar

therealtry said:
I was thinking of taking it to a local repair shop around here in the weekend. Whoever finds a solution first I guess. Also I have noticed this visi0nary. de/ ?p=30 (I can't post links yet). I think it looks similar
Click to expand...
Click to collapse
Sadly it's not the same problem visi0nary describes on his blog. The Mass contact is fine.
I had the phone open for a few minutes and it seems like all contact wrap thight around the plug. I guess the problem is a broken soldered point at the back of the circuit board.
I had no time to remove the board completly and check the back.
Maybe you can ask your repair shop guy what he did to fix it? Thanks.

shadowseed said:
Sadly it's not the same problem visi0nary describes on his blog. The Mass contact is fine.
I had the phone open for a few minutes and it seems like all contact wrap thight around the plug. I guess the problem is a broken soldered point at the back of the circuit board.
I had no time to remove the board completly and check the back.
Maybe you can ask your repair shop guy what he did to fix it? Thanks.
Click to expand...
Click to collapse
Hey shadowseed,
I took it to a couple of guys in downtown Athens and none said they wanna take a look at an Elephone. And these were techie Asian guys lol. Let me know if you find anything via pm or through here. Thanks. I'll keep looking myself otherwise I'll buy bluetooth headphones.

the problem with bluetooth headphones is that Elephone set the Bluetooth A2DP Bitpool to 35 (basically means compressed data = better range and quicker transfer rate ) which results in terrible sound quality over Bluetooth audio.
I'm not an audiophile but I can't listen to music over bluetooth in my car like I used to with my previous device, it sounds horrible.
This is a software issue but it can't be fixed with a root app or something like this, it's set in the bluetooth drivers. There is a setting under "Sounds & Notifications" called "Lossless BT-Mode", but it does nothing... or not enough, I'm not sure. The Bitpool needs to be raised to 52 or higher for "lossless" mp3 playback.
I wouldn't have bought this phone if I had known this...
UPDATE: I fixed it. This soldering point broke. I didn't solder it, I put a piece of cardboard under the circuit board which presses against the shell. I did this yesterday in the afternoon and used it multiple times since then, it seems to work great.

Put some solder on every point now. That fixed the problems for me, looked like there was no solder there.

Same on my phone >.< seems that the headphone jack has been horribly designed/built then!

The design is excellent, but there are multiple points with no solder on top, just glued or something. That can obviously not work in the long term.. The fix is very easy if you have a soldering iron, you don't need precision tools.

Hello
I have the same problem. I've bought it a few days ago (it has not one month).
What can I do? This phone is warranted?
Thanks,
Diego

shadowseed said:
the problem with bluetooth headphones is that Elephone set the Bluetooth A2DP Bitpool to 35 (basically means compressed data = better range and quicker transfer rate ) which results in terrible sound quality over Bluetooth audio.
I'm not an audiophile but I can't listen to music over bluetooth in my car like I used to with my previous device, it sounds horrible.
This is a software issue but it can't be fixed with a root app or something like this, it's set in the bluetooth drivers. There is a setting under "Sounds & Notifications" called "Lossless BT-Mode", but it does nothing... or not enough, I'm not sure. The Bitpool needs to be raised to 52 or higher for "lossless" mp3 playback.
I wouldn't have bought this phone if I had known this...
UPDATE: I fixed it. This soldering point broke. I didn't solder it, I put a piece of cardboard under the circuit board which presses against the shell. I did this yesterday in the afternoon and used it multiple times since then, it seems to work great.
Click to expand...
Click to collapse
Could you please give us a detailed tutorial on how to open up the elephone?
I've tried it today (got the same problem) and failed on removing the white case from the fingerprint scanner.

You can see here: KlickKlack

I've tried soldering the points today and the connection seems more stable for now.
No more bzzing in idle when using headphones (Teufel Aureol), but the quality still sounds like some bad compressed mp3.
Pushing the plug (display frontfacing) to the back left seems to fix the problem.
I've tried putting cardboard between the 3.5mm port and the casing of the phone but no luck.
When using in-ears (some cheap philips) there is still a semi-loud bzzing in the backgroud and since the cable goes sideways there is no way of getting a stable connction.
Did I do faulty soldering or might I've broken the port with the soldering iron?
puu(.)sh/ltJDW/ea70467ca2.JPG - Image 1 (Note: I already resolded the point that seems unstable.)
puu(.)sh/ltJNx/08d0ead27a.JPG - Image 2

shadowseed said:
the problem with bluetooth headphones is that Elephone set the Bluetooth A2DP Bitpool to 35 (basically means compressed data = better range and quicker transfer rate ) which results in terrible sound quality over Bluetooth audio.
I'm not an audiophile but I can't listen to music over bluetooth in my car like I used to with my previous device, it sounds horrible.
This is a software issue but it can't be fixed with a root app or something like this, it's set in the bluetooth drivers. There is a setting under "Sounds & Notifications" called "Lossless BT-Mode", but it does nothing... or not enough, I'm not sure. The Bitpool needs to be raised to 52 or higher for "lossless" mp3 playback.
I wouldn't have bought this phone if I had known this...
UPDATE: I fixed it. This soldering point broke. I didn't solder it, I put a piece of cardboard under the circuit board which presses against the shell. I did this yesterday in the afternoon and used it multiple times since then, it seems to work great.
Click to expand...
Click to collapse
Thanks!!!

i'm in the business too, since two days, bought a bt dongle, with eragon rom no bad sound issue, but the asycronious in videos of sound and lips movement is bad, so i have to solder...i need an iron, tomorrow i will try, i hope i will fix it. what about warranty??
thanks for the solutions

I don't care much for warranty on a china phone...

I had the problem that the right in ear speaker didn't work but the left one was okay. But after some time even the left got worse and wasn't usable anymore.
Then I opened the Elephone and soldered the parts of the audio jack (like in the picture above).
It improved the audio quality but it still works only for the left speaker. How do I get both working?

schakalakka said:
I had the problem that the right in ear speaker didn't work but the left one was okay. But after some time even the left got worse and wasn't usable anymore.
Then I opened the Elephone and soldered the parts of the audio jack (like in the picture above).
It improved the audio quality but it still works only for the left speaker. How do I get both working?
Click to expand...
Click to collapse
I'm facing the same issue, soldered all the contacts and then only left is working.
Did you solve this?

Romeo76 said:
I'm facing the same issue, soldered all the contacts and then only left is working.
Did you solve this?
Click to expand...
Click to collapse
Unfortunately it is still the same.

Well looks like im sticking to bluetooth headphones, was hoping someone would confirm the soldering would fix it.

Related

how to replace microphone in HTC s620?

I would need help with my HTC s620. Sometimes the mic works perfectly, sometimes it does not, so people on the other end of the line can not hear me at all or just very-very low. I already tried changing regedit and also used the audio gain and microphone fix .cab files, but the basic problem remained: sometimes the mic works, sometimes not. I made soft reset / hard reset several times, still the problem remains. With my bluetooth headset I always have good voice quality even if the mic on the phone is not working. Altogether this drove me to the conclusion that I need to replace the microphone in my HTC s620.
On Ebay I can buy a new replacement microphone for a few $ but I don't know whether I would be able to replace it on my own. Anyone has any experience? Do I need any special tools for replacing the mic in my HTC s620? Can anyone provide me with a guide how to proceed? Any help is much appreciated.
antic323 said:
I would need help with my HTC s620. Sometimes the mic works perfectly, sometimes it does not, so people on the other end of the line can not hear me at all or just very-very low. I already tried changing regedit and also used the audio gain and microphone fix .cab files, but the basic problem remained: sometimes the mic works, sometimes not. I made soft reset / hard reset several times, still the problem remains. With my bluetooth headset I always have good voice quality even if the mic on the phone is not working. Altogether this drove me to the conclusion that I need to replace the microphone in my HTC s620.
On Ebay I can buy a new replacement microphone for a few $ but I don't know whether I would be able to replace it on my own. Anyone has any experience? Do I need any special tools for replacing the mic in my HTC s620? Can anyone provide me with a guide how to proceed? Any help is much appreciated.
Click to expand...
Click to collapse
There's a guide for taking apart your excalibur in the sticky, but honestly it doesn't specify how to change your mic but it will give a pretty good idea of what tools to use to open and re-assemble your dash.
Thanks for the response Mr. Clown. Indeed I would need a bit more specific info on how the MIC is attached to the phone and with what method it can be replaced. I read some forums on other type of phones where only the manufacturer is able to replace either the mic or the full board when it is impossible to replace the mic. As I mentioned earlier on Ebay there are two offers recently on OEM HTC mic for s620, however some forums also mention that even if a separate mic can be purchased, it does not guarantee that it can easily be replaced. Unfortunately I am not a tech expert, so I appreciate any guidance on this issue. Many thanks.
some possible solution
I searched a bit further on more general forums and it seems that I found the answer, so I post it here for others facing a similar problem.
It is not impossible but requires quite an experience and expertise to replace the microphone as it is soldered on the pcb. It needs high temparature heating and then the soldering of the new microphone. You can find new OEM microphones on Ebay (there are recently two offers: 3 - 6 USD price range + shipping), but you have to find someone who will replace the mic for you and who is experienced well and will not destroy your board with this procedure.
Here is a simple description of the process:
1. Set heater of your rework station between 400 to 417 degrees celcius, and air make the pointer of the air knob point aj 9 o'clock.
2. Select nozzle size that is not too big or too small for the mic.
3. Apply ample paste on the mic and direct the heat on it. Remove the mic with metal tweezers gently.
4. Apply paste to the interface of the mic to be soldered and then apply tiny solder on the pads to be soldered.
5. Place the mic correctly on the pcb and apply heat from the opposite side of the pcb, and remove the heat when the solder is melted.
Some have reported that this method really works, however I found no information whether it also works for the Excalibur as the interesting point is the exact place of the mic, so by heating it you will not damage other parts of the board.
I contacted the official HTC service and some other mobile experts, so I am looking for someone that can make the replacement for me... It is recommended that you also proceed similarly.
I hope this info will help.
If the mic sometimes works and other times not, why not trying to re-solder the contacts first? This is much easier than removing/replacing the microphone as you can apply the heat one contact after the other.
Dumb question: You are not covering the hole for the mic. with your fingers from time to time?
Thanks for the reply tobbie. I am surely not covering the mic with my finger or any other body parts ; ) So it must be the mic and not me causing the problem. For the time being I am still chasing someone experienced who could do the soldering for me... In the meanwhile I have flashed my ROM from 3VO.2.80.092509 to 3VO.3.50.033010, just to see whether this might be a software porblem. Flashing went well but problem remained. You are right pointing out that the MIC might be absolutely OK, as it sometimes functions well, and this might indicate that the problem is with the connection of the mic with the board and not the mic itself. However if I take the phone into pieces, then I would like to get it done, so I might still order this tiny mic on the internet. Out of curiosity: does anyone knows whether these mics are compatible with each other or not: I saw many Motorola (e.g.: V3) mics that look exactly as the HTC S620 mic, but I don't know whether they are really the identic.
For the time being I use my BT headset till I (hopefully) manage to solve this issue.
For a start, I would stay with HTC devices. All the older ones I have disassembled (typhoon, hurricane, tornado, excalibur, vox) share the same microphone (at least from the looks). Earpiece looks identical for all except the vox, ring-speaker looks identical for the 3 candy-bars while excalibur and vox seem to have the same as well.
Buying spare parts is usually more expensive than getting a used device with a broken screen or otherwise damaged. I have two definitely ruined boards (Tornado with a dead LCD interface + Hurricane with intermittent shut off) and some Typhoon parts that can not make a complete device.
Never soldered anything on the PBA - it is really delicate and if you spoil anything the board is gone. Possibly try to record something with the PBA accessible and apply some force to the mic while doing so. This should reveal if there is problem with soldering.
Many thanks for the help tobbie.
I will give a try and see how the mic would respond for such a "treatment". In the meanwhile I found a funny forum response from a guy who replaced a PCB soldered SonyEricsson W880 mic without a rework station, by just using a gas butane torch:
"I just managed to replace it. It wasn't so difficult.
First you have to unsolder the mic on the PCB (I used Gas Butane Torch from B&Q as I havn't got a Rework Station)
After that I found some old mic laying in my draw from samsung. I soldered it to the PCB using two thick copper wires
ps. If yo damage a track on the PCB you can solder a positive to the capacitor on the other side of the PCB."
Well it sounds a bit weird, anyway I would still go for an experienced expert with a rework station and proper equipment for replacement.
Danke und tschuss
Last night I dissambled my HTC s620 (it was a bit harder then I thought) and got to the mic, which is under a small rubber case, I cleaned a bit the surroundings, checked the contacts, but from the first sight everything seemed to be tight and fixed, still I pressed the mic a bit but no better mic functionality, actually now I can only here everything said in the mic very-very low and from last night there was no occasion when I could record with normal sound level. This might still indicate bad contact. Anyway, I will get now a replacmenet mic on Ebay and try to replace it. Will report whether it has really solved my problem.
The mic has the following numbers on it: S777 261, I don't know whether these types of mics are really compatible (I assume that they are - not only within the HTC brand but also with similar Motorola mics), anyway I will not go for a cheaper V3 mic but buy one which is advertised as an HTC S620 mic.
Same problem.
I've been using my excalibur for 2 weeks and, last night, in the middle of a call, my microphone stopped working. completely. does anybody have any idea of what i can do to solve this problem?!
please, i'm desperate.
amiloicram said:
I've been using my excalibur for 2 weeks and, last night, in the middle of a call, my microphone stopped working. completely. does anybody have any idea of what i can do to solve this problem?!
please, i'm desperate.
Click to expand...
Click to collapse
You try to check the headset jack may be the cause of it

[Q] 3.5 Headphone Jack Issues

Hi guys!
I searched around for this problem, but couldn't find a good answer. I am using my Desire HD with the Klipsch Image S4 IEMs (great headphones!) and recently I have this very annoying issue.
Most times when I plug the headphones in they get recognized as a headset (with microphone and buttons) and the slightest movement causes the music player to start playing or change or song, or what's even worse, the phone to redial the last call.
At first I thought the headphone jack had gone busted so I tried with my full sized Beyerdynamic DT770 PRO cans, but I get the same issue. When I use the stock headset that came with the HD however, there's no problem.
I think what's happening is that the 3 part plug (as opposed to the 4 part of the stock headset) doesn't always make good contact, or it touches the connector for the 4th part briefly at insertion, and it creates this problem.
Does anyone else have this issue? Is it possible that the plug on the phone is busted? I don't feel like sending the phone in over such small thing, but it is pretty annoying...
Thanks!
I have the same IEMs as you do, and I have not noticed that problem. I had similar issues with my Xperia, cleaning the 3.5 mm female connector helped for a while, but I eventually had to send my phone back to be repaired.
Sent from my Desire HD using Tapatalk
jkoljo said:
I have the same IEMs as you do, and I have not noticed that problem. I had similar issues with my Xperia, cleaning the 3.5 mm female connector helped for a while, but I eventually had to send my phone back to be repaired.
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
That's what I was afraid of Thanks anyway!
el_commandante said:
Hi guys!
I searched around for this problem, but couldn't find a good answer. I am using my Desire HD with the Klipsch Image S4 IEMs (great headphones!) and recently I have this very annoying issue.
Most times when I plug the headphones in they get recognized as a headset (with microphone and buttons) and the slightest movement causes the music player to start playing or change or song, or what's even worse, the phone to redial the last call.
At first I thought the headphone jack had gone busted so I tried with my full sized Beyerdynamic DT770 PRO cans, but I get the same issue. When I use the stock headset that came with the HD however, there's no problem.
I think what's happening is that the 3 part plug (as opposed to the 4 part of the stock headset) doesn't always make good contact, or it touches the connector for the 4th part briefly at insertion, and it creates this problem.
Does anyone else have this issue? Is it possible that the plug on the phone is busted? I don't feel like sending the phone in over such small thing, but it is pretty annoying...
Thanks!
Click to expand...
Click to collapse
Seen the same thing when using my external speakers, something goes funny with the resistance or capacitance.
Difficult to test unless you sacrifice the cable
Try cover the 3rd and 4th section with nail polish or some other non-conductive stuff.
Ideas? Maybe lookup the schematics of the jack and confirm contact areas, then fix up as needed.
leppie said:
Difficult to test unless you sacrifice the cable
Click to expand...
Click to collapse
I can easily get a 3 and 4 section jacks and cables on the cheap for testing purposes. Do you have an idea of how to go about testing it in some systematic fashion? I wouldn't mind cutting the cable of the headphones and soldering my own jack at the end of it if I am sure that it will work reliably.
el_commandante said:
I can easily get a 3 and 4 section jacks and cables on the cheap for testing purposes. Do you have an idea of how to go about testing it in some systematic fashion? I wouldn't mind cutting the cable of the headphones and soldering my own jack at the end of it if I am sure that it will work reliably.
Click to expand...
Click to collapse
Try measure the lengths accurately from the headset included with the DHD.
There might just be some overlapping. If that is not the case, it might be a bit problematic.
leppie said:
Try measure the lengths accurately from the headset included with the DHD.
There might just be some overlapping. If that is not the case, it might be a bit problematic.
Click to expand...
Click to collapse
There's no overlapping, but the tip of the S4s is a tiny bit shorter and a bit thinner at the base of the last, topmost, part. Weirdly enough I just cleaned the tip a bit and that seems to have solved the problem for the time being...
Maybe the dirt was leading to some resistance? Do you know how the buttons work?

[Q] 3.5 mm broken, any way for audio?

My 3.5 mm input is broken. The plug is broken inside it and I tried everything but I can't get it out. Is there any other way for me to listen to music (without the speaker)? I'm asking what the alternatives are. Can I use bluetooth or will this give me problems since the phone still thinks there is a headphone plugged in it? Can somebody try that out that has a bluetooth headset? I also ordered this thing:
MicroUSB to 3.5mm Adapter from SpecialPhones.nl (I can't post links yet)
Is that possible? Or do I also have the problem that the device still thinks something is still plugged in it?
Thanks!
You can use Bluetooth earphones/headphones..
I have used 5 years old Nokia's Bluetooth headphones with my Nexus, works well!
manumanfred said:
You can use Bluetooth earphones/headphones..
I have used 5 years old Nokia's Bluetooth headphones with my Nexus, works well!
Click to expand...
Click to collapse
If you have time, could you check if it is possible to get music out of the bluetooth headphones while a 3.5mm is plugged in it?
This seems like a good option, but I want to be sure it works:
Jabra Clipper Bluetooth Headset
I hope there is an option, commuting without music has been really torture for me
I actually prefer bt to the 3.5 jack, it's all I use. And I don't think the quality suffers at all, I found it to be louder. Although the InChargeAudioBT thing I use in the car may be amplified - I dunno.
I think it chooses jack sound over Bluetooth, haven't tried though (Bluetooth headset is at work).
Sent from my Nexus 10 using Tapatalk HD
Herman76 said:
I think it chooses jack sound over Bluetooth, haven't tried though (Bluetooth headset is at work).
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Hi, can anyone checkn the bluetooth/3.5mm combo? I really need to know this before I going to purchase that Jabra? Thanks!
man, this is the simplest part of the phone you can change.
when you put off the cover housing, (6 screws), at the bottom, you have 1 screw , unscrew it, detach the flex on the left, and put out the jack part (everything is fixed on a plastic attachment)
put the new one, connect the flex again, screw, put cover housing, 6 screws and you are done.
cheap piece more over.. 7 min to do the whole stuff , guaranteed
fabulous69 said:
man, this is the simplest part of the phone you can change.
when you put off the cover housing, (6 screws), at the bottom, you have 1 screw , unscrew it, detach the flex on the left, and put out the jack part (everything is fixed on a plastic attachment)
put the new one, connect the flex again, screw, put cover housing, 6 screws and you are done.
cheap piece more over.. 7 min to do the whole stuff , guaranteed
Click to expand...
Click to collapse
Hmm, thought it would be hard. Is it easy to get that cover off? And do you know where I can buy a replacement for this model?
I want both option open, so if anyone has time to check that Bluetooth thingy that would be great
brn800 said:
If you have time, could you check if it is possible to get music out of the bluetooth headphones while a 3.5mm is plugged in it?
This seems like a good option, but I want to be sure it works:
Jabra Clipper Bluetooth Headset
I hope there is an option, commuting without music has been really torture for me
Click to expand...
Click to collapse
If you have the 3.5 mm jack plugged in to the Jack hole and you have enabled Bluetooth headphones, you will only hear from BT headphones!
At least it works for me on my modified stock Jelly Bean 4.2.1 with CyanogenMod 9 Music Player!
manumanfred said:
If you have the 3.5 mm jack plugged in to the Jack hole and you have enabled Bluetooth headphones, you will only hear from BT headphones!
At least it works for me on my modified stock Jelly Bean 4.2.1 with CyanogenMod 9 Music Player!
Click to expand...
Click to collapse
Ah, good to hear. Thanks!
I'm looking into buy the bluetooth if I get it repaired or not. The phone (not only this phone) keeps raping my earphones plugs (and vice versa the jack now) because it is so big and keeps pushing against my body when I walk or when I am on a bike.
this is what you are searching for
http://cgi.ebay.fr/MODULE-HAUT-PARL...pt=FR_Mobiles_PDAs_Autres&hash=item1e73fcc296
yes it is easy, i told you things about how to open it. And a bit of search on google will bring you plenty of informations, and there are a lot of videos on youtube.
i gave you the method, now try to find the replacement part on ebay
not that hard.
fabulous69 said:
this is what you are searching for
http://cgi.ebay.fr/MODULE-HAUT-PARL...pt=FR_Mobiles_PDAs_Autres&hash=item1e73fcc296
yes it is easy, i told you things about how to open it. And a bit of search on google will bring you plenty of informations, and there are a lot of videos on youtube.
i gave you the method, now try to find the replacement part on ebay
not that hard.
Click to expand...
Click to collapse
I order the audio jack and a set of opening tools for around 16 euro. Seems a lot cheaper than the 60 euro the repair guy was asking
Thanks for the help everyone! Can't wait to hear some music again, don't know if I'm going the survive the two weeks (shipping)..
fabulous69 said:
this is what you are searching for
http://cgi.ebay.fr/MODULE-HAUT-PARL...pt=FR_Mobiles_PDAs_Autres&hash=item1e73fcc296
yes it is easy, i told you things about how to open it. And a bit of search on google will bring you plenty of informations, and there are a lot of videos on youtube.
i gave you the method, now try to find the replacement part on ebay
not that hard.
Click to expand...
Click to collapse
Got it today and installed it and works like a charm Thanks!

[Q] Distorted Audio via headphones

I bought this phone used and didn't find out until later that the headphone jack plays distorted music.
Here's an example. Everything else with the phone is fine. In this video I taped the headphones to the mics on my laptop.
[edit] crap, i'm a noob and can't post my youtube vid. This is the title of it if you want to hear an example:
Samsung Galaxy Note 2. Distorted audio via headphone jack.
Here's what I've done so far to try and solve it.
1. tried 5 different sets of headphones.
2. made sure they were properly seated in the jack.
3. cleaned out the jack for possible debris.
4. disassembled phone and replaced jack with a new part.
5. disassembled phone and cleaned the motherboard and all connections with Electronic cleaner and a toothbrush.
6. Reset phone
7. tried several different music players.
8. turned off WiFi, BT, put phone in Airplane mode.
9. altered all the sound settings I could find, surround, balance, boost, etc.
The water mark on the battery shows it got wet.
The water mark on the frame and speaker is missing.
The water mark on the motherboard is dry.
Also, I've used the iPhone for the last 5 years, so Android is new to me. BTW, except for this, I love the phone. I have thought this was a hardware problem, but before I give up I'd like to make sure this is not a software issue.
I finally resorted to the Reset, and I'm dealing with that right now. I also ordered a BT adapter so I can re-route everything through that. So I can play music in my truck.
Any advice or idea of where to go now would be welcome.
Thanks,
Kevin
I think the water indicator is your best clue that it's a hardware issue. I dunno how to test to isolate the component so you can try to fix it yourself though.
Out of curiosity, did the seller dispose that it was water damaged?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
LittleRedDot said:
I think the water indicator is your best clue that it's a hardware issue. I dunno how to test to isolate the component so you can try to fix it yourself though.
Out of curiosity, did the seller dispose that it was water damaged?
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
No, he did not disclose that it was water damaged. He also said that the headphones worked perfectly the last time he used it.
I find it funny that one of the screws was missing and the watermark was missing. Obviously someone had been in there and tried to fix it?
It doesn't matter, because I bought the phone and he's not going to take it back. Caveat Emptor. I didn't buy it at Best Buy, I bought it from some dude on Craigslist. I just got a $23 iKross device that will do both music and phone via a bluetooth adapter. I'm going to give up fighting it.
I thought I was going to be in the clear swapping out the headphone jack for $9. It was kind of fun taking apart the phone and checking out all the parts of it. This was kind of a forbidden activity with my iPhones, so it was interesting.
Thanks for your help, and Happy 4th of July!
-Kevin
Wow, that is quite impressive work....You deserve to have it work after you did all that.
It does sound like a hardware issue, but just out of curiosity, have you tried a different ROM?
Also if you have att, you could possibly do an insurance claim if it comes down to it.
I have the same prob. I took it to the Samsung repair center the guy quickly opened it , cleaned the audio jack... dint work, replaced the audio jack.. didnt work...
He mentioned sometimes connecting the jack to some other output devices like some amplifier or some sound system may have damaged the component/IC/Diode/resister/or whatever is responsible as the place where im am.. they have poor electrical earthing as the electricity standards are very poor and may have short circuited / excess electric current reached the phone and spoilt it
The solution >> Get a new motherboard !!! according to the Samsung engineer..if anyone has found a solution please share ! apart from changing a costly motherboard !
---------- Post added at 07:09 PM ---------- Previous post was at 06:45 PM ----------
some other things people have tried see link below
http://forums.androidcentral.com/droid-razr/135390-headphone-jack-broken.html
Men I had the same problem and tryind to find a solution I found this tread
but keep searching and I found something that at the beginning made me laugh,
then tryed and work, hit the back of the phone with your knee or yor hand
it work for me, maybe work for you too. Good luck!
C13A78 said:
Men I had the same problem and tryind to find a solution I found this tread
but keep searching and I found something that at the beginning made me laugh,
then tryed and work, hit the back of the phone with your knee or yor hand
it work for me, maybe work for you too. Good luck!
Click to expand...
Click to collapse
lol how hard hahaha did u nod it??
Sent from my Samsung Note II N7105 LTE using Tapatalk 4
tighten all the screws!!
I had the same problem, i tried everything. Wiping, different rom, viper audio drivers...
Then i read in a comment on youtube to tighten the screws (especially the one between the camera en the led). Everything works now!
here another solution I found. I know this is a year old thread but it might help other people
I tried testing the earphone jack while the back housing is removed and while trying to figure out what causing it I found out that the ribbon is losing the connection to motherboard so I added another layer to the top of the ribbon connector to keep it in place and the sound distortion never happened again.
JoggerFogger said:
I bought this phone used and didn't find out until later that the headphone jack plays distorted music.
Here's an example. Everything else with the phone is fine. In this video I taped the headphones to the mics on my laptop.
[edit] crap, i'm a noob and can't post my youtube vid. This is the title of it if you want to hear an example:
Samsung Galaxy Note 2. Distorted audio via headphone jack.
Here's what I've done so far to try and solve it.
1. tried 5 different sets of headphones.
2. made sure they were properly seated in the jack.
3. cleaned out the jack for possible debris.
4. disassembled phone and replaced jack with a new part.
5. disassembled phone and cleaned the motherboard and all connections with Electronic cleaner and a toothbrush.
6. Reset phone
7. tried several different music players.
8. turned off WiFi, BT, put phone in Airplane mode.
9. altered all the sound settings I could find, surround, balance, boost, etc.
The water mark on the battery shows it got wet.
The water mark on the frame and speaker is missing.
The water mark on the motherboard is dry.
Also, I've used the iPhone for the last 5 years, so Android is new to me. BTW, except for this, I love the phone. I have thought this was a hardware problem, but before I give up I'd like to make sure this is not a software issue.
I finally resorted to the Reset, and I'm dealing with that right now. I also ordered a BT adapter so I can re-route everything through that. So I can play music in my truck.
Any advice or idea of where to go now would be welcome.
Thanks,
Kevin
Click to expand...
Click to collapse
I have same problem and i reset my phone and problem is finish thanks to tell:good:
Yeah me too. Thats what I do. So annoying

[Q] Fried Headphone Driver?

So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
It's a common issue with these phones. I went through the same thing you did, ended up replacing the jack multiple times to no avail. Eventually just cashed in on my phone insurance and had them send me a new one. As far as I could find, no one was able to resolve the issue once it began happening, but it would gradually get worse.
Sorry to be the bearer of bad news, but I'd hate for you to chase your tail around as I did. Temporary fix is putting pressure from the front of the phone to the back in a pinch fashion about where the headphone jack is. Goodluck!
Try using a hair dryer on it for a few minutes (medium to no heat with a fast sweeping motion... not concentrating the air on it 100% of the time). There may be some moisture in the connection that might be messing with it (happened a few times with my portable devices and it helped all the time).
brycestejskal said:
So I am having a weird issue with my headphone jack. I have replaced it to no avail.
One day it just started getting all static-y and then cut out in a period of 10 seconds or so. If I wiggle the headphone jack it will come back on. However, without even touching the device, it cuts back out sometimes.
I have tried flashing different ROMS so I know its not software related.
I had not played with any audio software that boosts gain that could have damaged it that way.
As I previously stated, I ordered a replacement jack and replaced it, making sure the ZIF connector is snug and making contact.
It does it with anything plugged into my headphone jack, any pair of headphones, any stereo with a 3.5mm to RCA cable, anything.
Has anyone experienced this? I have a feeling whatever circuitry that drives the headphone jack itself is damaged.
Audio is always fine over the speaker or bluetooth.
Thanks in advance.
Click to expand...
Click to collapse
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
nidnarb said:
I have fixed tons of these on our phones. Common issue. That part is like 5 bucks the you need to replace. Taking the phone apart to do so, its pretty simple. on a scale of 1-10 10 being hardest i give it a 3. I can assure you wont void warranty because there's nothing to void, lol. If you need help advice or want me to do it for ya, send me a message.
Click to expand...
Click to collapse
What is the part you are referring too? I have already replaced The headphone jack and it did not fix it.
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
nidnarb said:
If you replaced the internal jack. Then 1 you ordered a defective one or 2 your main board is fried. If you bought the part from China its probably bad. Edit: did you actually replace the headphones yet?
Sent from my SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I ordered it from a US seller. And yes the headphones were the first thing I replaced. The headphone circuitry must be fried. Oh well. Thanks for the help guys.
Did you clean the area with 99% alcohol?
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