G4 not connecting to PC - G4 Q&A, Help & Troubleshooting

No idea why I'm having this issue, but my G4 won't connect to my windows 10 PC. I have lg drivers installed, LG bridge installed (and uninstalled) multiple USB outputs and USB cables but I'm am getting an error message that the PC does not recognise the device. How can I ensure my phone will connect to my computer?
Sent from my LG-H815 using XDA Free mobile app

have you enabled USB Debugging?

Toggled on/off. I can't connect download mode either. Tried multiple computers and windows 7 and 10 but no luck!
Sent from my LG-H815 using XDA Free mobile app

Fixed it. Revoked all previous USB permissions.
Sent from my LG-H815 using XDA Free mobile app

monkmeister901 said:
Fixed it. Revoked all previous USB permissions.
Sent from my LG-H815 using XDA Free mobile app
Click to expand...
Click to collapse
how you did that ? you can explain me plz

shudoha said:
how you did that ? you can explain me plz
Click to expand...
Click to collapse
Go to settings then general tab and scroll down click on Developer options. There is Revoke USB debugging authorisations, just touch that and click OK.
If you don't have developer options then
1. use a different cable/usb port
2. After plugging cable try changing connection to PTP wait 2 minutes then change it back to MTP
Sent from my LG-H815 using Tapatalk

skyelm said:
Go to settings then general tab and scroll down click on Developer options. There is Revoke USB debugging authorisations, just touch that and click OK.
If you don't have developer options then
1. use a different cable/usb port
2. After plugging cable try changing connection to PTP wait 2 minutes then change it back to MTP
Sent from my LG-H815 using Tapatalk
Click to expand...
Click to collapse
yes but i cant i have not access at android anymore i thought it was your case too

Hi, Unfortunately my Issue is little different. I used to get the MTP/PTP option after connecting my G4 to my PC. But lately am not getting such options at all. Just getting the charging notification that is meant for slow charging.
Any Help is most welcome.
---------- Post added at 08:43 PM ---------- Previous post was at 08:43 PM ----------
Hi, Unfortunately my Issue is little different. I used to get the MTP/PTP option after connecting my G4 to my PC. But lately am not getting such options at all. Just getting the charging notification that is meant for slow charging.
Any Help is most welcome.

With your phone plugged into your computer Go to Control Panel (in windows 10 right-click on start button > control panel) > Device Manager > Uninstall the LG G4 Drivers > Then on your LG G4 device Click the options menu button ellipsis top right (...) > click install drivers.
Hope it works

My LG G4 won't connect to my Win 7 machine but will connect to my xp machine. I've installed and uninstalled all the drivers. Hunted down drivers from my PC manufacturer (lenovo) called LG and worked with them for about an hour. I called T-mobile who were the most enthusiastic about resolving the problem, but they eventually referred me back to LG who punted. They said I should call back later!
Tried usb debugging with developer options, no luck either.
The drivers almost install. It shows 1 or 2 of four installs are ok, but then craps out.
Any help? I've been at this for 4 days.
Many thanks,

Mine never connects to Mac via AFT...I installed Asus File manager and transfer the files over Wifi.
At least that is possible.

I had the same problem, both in windows 8.1 and windows 10 (after upgrade). I finally got it working by going to the "Control Panel" -> "Devices and Printers", right-clicking on the G4 and choosing "Troubleshoot". This found a broken driver, it suggested a re-install of the driver which did the trick. I can now connect to LG Bridge. Don't know if this will fix your problem but it's worth a try.

Guys, I have spent countless of hours searching online for an issue I have after I did an update on my phone. The computer does not recognize my phone. I have tried 4 different PC's two of them with Windows 10 and 2 with Windows 7. The drivers are up to date on all 4 PC's. I have tried multiple USB cables. I have done master reset by wiping everything. I went to developer options and I forced the MTP protocol. The phone just charge. Does not give the icon on the status bar either. I have turned on USB debugging nothing either. I put my phone in download mode the computers does not recognize it either. All the computers say not recognized. Have any of you experienced this issue and if so, how did you fix it? I'm starting to believe it's a hardware issue.

llaugerm said:
Guys, I have spent countless of hours searching online for an issue I have after I did an update on my phone. The computer does not recognize my phone. I have tried 4 different PC's two of them with Windows 10 and 2 with Windows 7. The drivers are up to date on all 4 PC's. I have tried multiple USB cables. I have done master reset by wiping everything. I went to developer options and I forced the MTP protocol. The phone just charge. Does not give the icon on the status bar either. I have turned on USB debugging nothing either. I put my phone in download mode the computers does not recognize it either. All the computers say not recognized. Have any of you experienced this issue and if so, how did you fix it? I'm starting to believe it's a hardware issue.
Click to expand...
Click to collapse
Did you solve your problem? What did you do? I have the same here, i tried many cables and many pcs and I can't get my LG G4 as MTP on PC. ):

pedrowood said:
Did you solve your problem? What did you do? I have the same here, i tried many cables and many pcs and I can't get my LG G4 as MTP on PC. ):
Click to expand...
Click to collapse
Could you try FWUL? I would like to know if this could help you.
http://tinyurl.com/FWULatXDA
#
Sent from my LG-H815 using XDA Labs

steadfasterX said:
Could you try FWUL? I would like to know if this could help you.
#
Sent from my LG-H815 using XDA Labs
Click to expand...
Click to collapse
Didn't work for me. It doesn't detect my phone either. Not even in download-mode, debugging on/off, no way.

pedrowood said:
Didn't work for me. It doesn't detect my phone either. Not even in download-mode, debugging on/off, no way.
Click to expand...
Click to collapse
I returned mines since I have warranty through T-Mobile

pedrowood said:
Didn't work for me. It doesn't detect my phone either. Not even in download-mode, debugging on/off, no way.
Click to expand...
Click to collapse
Could you try the new release? There were many fixes regarding detection and maybe it works for you now.
Sent from my LG-H815 using XDA Labs

I think my problem isn't the system, or my pc. It's what makes the connection android>pc but not the USB cable, the software that makes it may be the problem. But I'll try it sooner.

I still have this problem, but now I can change between the USB cable modes, not from notification but using the app "QuickShortCutMaker", now I don't receive any notification of connection on pc, no problems or not recognizing. I'll try FWUL again. Does someone know what to do now?

Related

USB Drivers for Epic 4G Touch

Does anyone have a link for the drivers for the Epic 4G Touch? My phone is not showing up on adb and I can't seem to find them.
they should be the same one as the epic no?
http://www.samsung.com/us/support/downloads/SPH-D710ZKASPR
Should be there when they're released ... all that shows up right now is the user manual.
imtjnotu said:
they should be the same one as the epic no?
Click to expand...
Click to collapse
I don't think so.
what drivers are you refering to? are you trying to access your USB storage inside the phone on your computer or what are you trying to do? which USB drivers are you refering to?
Connect to the computer with usb debugging disabled. It will install a driver, then unplug, enable usb debugging, and you should be able to see it with adb
Sent from my SPH-D710 using xda premium
SAShady said:
Connect to the computer with usb debugging disabled. It will install a driver, then unplug, enable usb debugging, and you should be able to see it with adb
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
It installed some drivers when debug was disabled but now it is enabled and it still doesn't show in adb devices
---------- Post added at 02:36 PM ---------- Previous post was at 02:35 PM ----------
©ertifiedMuffDiver™ said:
what drivers are you refering to? are you trying to access your USB storage inside the phone on your computer or what are you trying to do? which USB drivers are you refering to?
Click to expand...
Click to collapse
I want to be able to connect via ADB. I have Win7 64 bit and can't find a driver for my phone.
PhantomPhreak53 said:
It installed some drivers when debug was disabled but now it is enabled and it still doesn't show in adb devices
---------- Post added at 02:36 PM ---------- Previous post was at 02:35 PM ----------
I want to be able to connect via ADB. I have Win7 64 bit and can't find a driver for my phone.
Click to expand...
Click to collapse
Same deal, works fine in linux though
SAShady said:
Connect to the computer with usb debugging disabled. It will install a driver, then unplug, enable usb debugging, and you should be able to see it with adb
Click to expand...
Click to collapse
I installed the USB drivers from Samsung before I connected the USB.
This method does not work.
My computer does not see my device at all, though it is charging.
it doesn't mount with debugging on or off
WTF!
Ideas?
Windows 7 32-bit
Have you tried installing Kies? It delivers E4GT drivers during installation.
Here:http://api.viglink.com/api/click?format=go&drKey=1359&loc=http%3A%2F%2Fforum.xda-developers.com%2Fshowthread.php%3Ft%3D1267762%26page%3D3&v=1&libid=1316391418667&out=http%3A%2F%2Fapi.viglink.com%2Fapi%2Fclick%3Fformat%3Dgo%26drKey%3D1359%26loc%3Dhttp%253A%252F%252Fforum.xda-developers.com%252Fshowthread.php%253Ft%253D1266777%2526highlight%253Dkies%26v%3D1%26libid%3D1316390245606%26out%3Dhttp%253A%252F%252Forg.downloadcenter.samsung.com%252Fdownloadfile%252FContentsFile.aspx%253FCDSite%253DUNI_CA%2526CDCttType%253DSW%2526ModelType%253DN%2526ModelName%253DFM_UPDATE%2526idyn%253DN%2526VPath%253DSW%252F201105%252F20110512115717796%252FKies_2.0.2.11071_128.exe%26ref%3Dhttp%253A%252F%252Fforum.xda-developers.com%252Fsearch.php%253Fsearchid%253D91086814%26title%3DKIES%2520and%252032%2520%2526%252064%2520bit%2520Drivers%2520for%2520Epic%25204G%2520Touch%2520-%2520xda-developers%26txt%3Dhttp%253A%252F%252Forg.downloadcenter.samsung.co....11071_128.exe%26jsonp%3Dvglnk_jsonp_13163902411401&ref=http%3A%2F%2Fforum.xda-developers.com%2Fforumdisplay.php%3Ff%3D1284&title=%5BACS%5D%20Pre-rooted%20kernel%20-%20Page%203%20-%20xda-developers&txt=http%3A%2F%2Fapi.viglink.com%2Fapi%2Fclick%3Ffor...13163902411401&jsonp=vglnk_jsonp_13163916581211
iSaint said:
http://www.samsung.com/us/support/downloads/SPH-D710ZKASPR
Should be there when they're released ... all that shows up right now is the user manual.
Click to expand...
Click to collapse
I just checked the link. Looks like they have the drivers available now. Although I do suggest the above with Kies installation.
!!FIXED!!
Kn0wBuddy said:
Have you tried installing Kies? It delivers E4GT drivers during installation.
Click to expand...
Click to collapse
I did actually, and Kies couldn't see the phone.
Also, the phone did not see a USB connection, though it was charging
per the documentation I tried to mount as mass storage device through Wireless and Networking. This didn't do anything either, phone still charges.
I had borrowed the USB cable from a co-worker, I had him plug it in to his phone, and it works just fine, just XP machine sees his phone.
Turns out, its something with the cable.
rummaging around for another cable, I noticed I had my XOOM and its cord with me. Its the same type, but its the Moto brand one (if that makes it any different?)
plugged it in instead just for ****s and giggles. It works.
Phone just doesn't like his cable for whatever reason.
Now Win7 sees the phone, and Kies sees it (doesn't like the debugging mode but whatever)
His cable was an LG branded one. Any one know if there's something different?
I've tested 2 LG branded usb cables and they do not work. Same thing you described.
I found it in pull it out half way the phone recognizes USB and the computer sees the phone but if I try to transfer files I get a "device disconnected" error... Or something like that. I can see the files, just can't touch 'em.
I could not believe that the cable is have been using on tons of devices for years wouldn't work only on this one. I'd sooner believe it was the computer. So I grabbed a coworkers much newer LG branded cable and same thing... I still didn't believe it after testing 2 cables on 3 computers... Though I had a hunch from the first second I plugged it in I still can't believe it... And then I read this.
Explanation please, lol.
Sent from my SPH-D710 using XDA App
I downloaded Kies as well, and it did install a driver called "SAMSUNG Mobile USB Composite Device", but I don't think this is what I need (trying to root).
Whenever I open Odin w/ the phone connected, no COM port mapping number displays...
Using the USB cable that came w/ the phone.
Deleted original post.
Just go to this forum and download the USB Android Drivers from 1) Prerequisites of the Rooting process.
http://forum.xda-developers.com/showthread.php?t=1342728
FYI - I had to use the provided Samsung USB charger cable for my computer and phone to communicate. Otherwise, my phone would only charge, but it would not show up as MTP-Connected (or USB Connected).
KYT said:
I installed the USB drivers from Samsung before I connected the USB.
This method does not work.
My computer does not see my device at all, though it is charging.
it doesn't mount with debugging on or off
WTF!
Ideas?
Windows 7 32-bit
Click to expand...
Click to collapse
My exact problem and I started a thread yesterday about it --- some people have suggested some things to try, none of them worked for my case but check here and try some of this stuff
--- http://forum.xda-developers.com/showthread.php?t=1435271 ---
Like I said my issue is still occuring, I'm heading to Sprint tomorrow for a replacement
AVAH0LIC said:
My exact problem and I started a thread yesterday about it --- some people have suggested some things to try, none of them worked for my case but check here and try some of this stuff
--- http://forum.xda-developers.com/showthread.php?t=1435271 ---
Like I said my issue is still occuring, I'm heading to Sprint tomorrow for a replacement
Click to expand...
Click to collapse
Have you considered getting your USB adapter/port checked for issues? It could be possible that the adapter no longer has the ability to send data, but only charges the E4GT when connected; try using another USB port on your computer.
taufunc said:
Have you considered getting your USB adapter/port checked for issues? It could be possible that the adapter no longer has the ability to send data, but only charges the E4GT when connected; try using another USB port on your computer.
Click to expand...
Click to collapse
Tried all ports --- updated all drivers... even formatted my computer... its definitely the phone.
I have three computers here and none of them are working with it --- and the weirdest thing that I just noticed === it seems like its just showing the charging animation... I left it plugged into my computer when it was supposedly charging, screen turned off, check back in 20 minutes and it had gone down by 20% --- it's just like its triggering the charging animation
If your phone will charge but won't transfer data, there is a strong possibility it is actually a problem with the cable. I tested 3 LG micro-usb cables which all worked fine with an LG phone, but would not transfer data with the Epic 4G Touch. The would only charge. I thought my USB port was busted at first also because I tried 3 different cables and this is the first time I've encountered a situation where micro-usb cables were not universal.
sfhub said:
If your phone will charge but won't transfer data, there is a strong possibility it is actually a problem with the cable. I tested 3 LG micro-usb cables which all worked fine with an LG phone, but would not transfer data with the Epic 4G Touch. The would only charge. I thought my USB port was busted at first also because I tried 3 different cables and this is the first time I've encountered a situation where micro-usb cables were not universal.
Click to expand...
Click to collapse
Thats strange because that is all I've used were LG cables... they have worked fine for me since day one?

[Q] New laptop,replacement Epic4g!Laptop/Epic not recognizing each other!

Need Help! I know this has probably been addressed, but, couldn't find the post. :cyclops: So, received replacement Epic & have new laptop. Installed the Samsung drivers onto laptop, but, when I connect phone it only charges. No screen asking about USB storage like normal & nor does my laptop even register the device being plugged in. I'm running Windows 7 on an Asus x401a & downloaded drivers from Samsung & installed. When I connect, nothing happens. I checked & rechecked USB debugging, just in case, mock locations, and powercycled and still nothing. If anyone couldplease let me know how to fix, I'd really appreciate. Thanks![sSIZE]
Questions go in Q&A
Thread moved
Witch drivers did you use?
Rocking cm9.1
Open dialer and press ##8778# and makes sure usb is set to pda and not modem...
Sent from my SPH-D700 using Xparent Blue Tapatalk 2
flastnoles11 said:
Open dialer and press ##8778# and makes sure usb is set to pda and not modem...
Sent from my SPH-D700 using Xparent Blue Tapatalk 2
Click to expand...
Click to collapse
Did that and USB is set to pda. The UART is set to modem.
zman519 said:
Witch drivers did you use?
Rocking cm9.1
Click to expand...
Click to collapse
Those that are on the Samsung support site, version 1.3.800 according to file name.
smathias503 said:
Those that are on the Samsung support site, version 1.3.800 according to file name.
Click to expand...
Click to collapse
Ok cool, just wanted to make sure you had the right ones.
It this a clean Win7 (x32? Or x64) install? Or is it a OEM install?
What model laptop? The more info you give us the ezer it will be to try & help.
Any other USB devices have ANY problems? I'm mainly talking about USB devices that need drivers, not a flash drive or hdd
Rocking cm9.1
smathias503 said:
Need Help! I know this has probably been addressed, but, couldn't find the post. :cyclops: So, received replacement Epic & have new laptop. Installed the Samsung drivers onto laptop, but, when I connect phone it only charges. No screen asking about USB storage like normal & nor does my laptop even register the device being plugged in. I'm running Windows 7 on an Asus x401a & downloaded drivers from Samsung & installed. When I connect, nothing happens. I checked & rechecked USB debugging, just in case, mock locations, and powercycled and still nothing. If anyone couldplease let me know how to fix, I'd really appreciate. Thanks![sSIZE]
Click to expand...
Click to collapse
did you manually install the drivers? and when you plug phone to laptop and you get the usb icon in notificatio bar, did you slide bar down and tap on usb connection?
---------- Post added at 12:51 AM ---------- Previous post was at 12:51 AM ----------
LORDFIRE00 said:
did you manually install the drivers? and when you plug phone to laptop and you get the usb icon in notificatio bar, did you slide bar down and tap on usb connection?
Click to expand...
Click to collapse
i know they are simple steps, but many people sometimes overlook the easy steps.

Computer not recognizing Note 2

Has anyone had a problem with this? The only way for me is to go into recovery and mount it. It's connected as a media device.
Thanks in advance!
GetPatriotized said:
Has anyone had a problem with this? The only way for me is to go into recovery and mount it. It's connected as a media device.
Thanks in advance!
Click to expand...
Click to collapse
Ya I get the "Device ID not found" error. Kies and Samsung drivers are horrendous.
Sent from my SGH-I317M using xda premium
Yea im having the same problem after putting CWM on mine
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Why is it so difficult with Samsung phones , had the same problem with the captivate and I can't eve transfer fjles .
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Sounds silly, but did you try rebooting your computer? I had to do this the other day when mine wasn't recognizing my phone. Rebooted computer, worked fine after.
Samung's drivers are awful. I had to install, reboot, remove, reboot ad nauseum until I finally got the drivers to work. I also found I had to connect the phone then wait a few minutes before the computer would acknowledge the phone.
specteA 187,
I've only ever had the issue if I've tried USB ports on the front of my machine. For some reason those ports can be a bit flaky.
Plugging USB into the back of my machine causes no issues. Weird.
For me, on Windows 8, I have to switch from MTP to PTP, and then back to MTP for it to mount. It sure is wonky.
P1 Wookie said:
Sounds silly, but did you try rebooting your computer? I had to do this the other day when mine wasn't recognizing my phone. Rebooted computer, worked fine after.
Click to expand...
Click to collapse
Yup I tried everything. The only way that works perfectly is to mount the drives via recovery.
My phone doesn't even try to get into mtp mode :/
I have the same problem with galaxy note 2. Went to att store and ask for a new cable and the give me a new usb cable .and I have no problem connecting my note2 to my pc
Sent from my SAMSUNG-SGH-I317 using xda premium
Try uninstalling the Samsung driver, restart PC, and install driver again. It worked for me
nerdrock said:
For me, on Windows 8, I have to switch from MTP to PTP, and then back to MTP for it to mount. It sure is wonky.
Click to expand...
Click to collapse
I'm using windows 8 and this method works for me as well.
Att.Fan1982 said:
I'm using windows 8 and this method works for me as well.
Click to expand...
Click to collapse
That is what I do to get it working under Windows 7.
GetPatriotized said:
Has anyone had a problem with this? The only way for me is to go into recovery and mount it. It's connected as a media device.
Thanks in advance!
Click to expand...
Click to collapse
I found that if my computer doesn't recognize my phone, I put my phone into download mode then reboot back to normal and the computer will recognize it. Kind of a pain to have to reboot 2x but seems to work for me.
I've had 5 Samsung smartphones (Captivate, Infuse, GS2, SkyrocketGS2, and now the SGNote2) andI use an XPSP3 desktop computer and have never had any issues with computer recognizing phone until the Note2. Odin3 works like a champ on the Note2... it's the plug-n-play recognition for transferring files back and forth that's problematic. Yes, I've uninstalled/reinstalled drivers, Kies, etc, used back ports vs front port... I think it has to do with the MTP file transfer protocol now used. Here's what works for me with the Note2 and the PC:
Connect phone to PC... phone's "USB PC Connection" box opens and you have 2 options: MTP(media/files) or PTP (camera). If PC doesn't immediately recognize device, I do one of two things which always works:
1. toggle between MTP and PTP a few times... if that doesn't work,
2. unplug usb from PC port and reinsert (either same port or another)
Windows Explorer will then recognize device and add "SAMSUNG-SGH-I317" under "My Computer" and list it under "Other" devices in panel.
I had this same problem today on my new N2. Drivers would not install. All I wanted to do was to drag my pics and music onto my SD card. I worked around this of course by removing the SD card from the Note and putting it in the adapter and doing it that way. I still haven't gotten my drivers to install. I may just get the drivers off the Internet
+1, my ONLY complaint about this phone.
I gave up trying to find a fix after installing/un-installing/re-installing drivers/kies/odin3 about a bazillion times and only getting it to work a random few times.
Not even worth the effort...
Dropbox is my best alternative. Sure sux tho...
JdgM3NT4L said:
+1, my ONLY complaint about this phone.
I gave up trying to find a fix after installing/un-installing/re-installing drivers/kies/odin3 about a bazillion times and only getting it to work a random few times.
Not even worth the effort...
Dropbox is my best alternative. Sure sux tho...
Click to expand...
Click to collapse
Try my method 2 posts above yours.
KEVK said:
Try my method 2 posts above yours.
Click to expand...
Click to collapse
Thanks, Should've mentioned that I've tried all of the above methods. It may be that, since I work on so many Android devices, my pc is just too full of incompatible drivers and I've yet to clear them properly. Even If i did I'm fairly certain that I'll be working on more devices and will screw it up all over again. My network is pretty quick and Dropbox/esFile Explorer is convenient so I really shouldn't complain.

[Q] No option for usb(mtp or ptp)

When I plugin the S3 (Sprint non rooted) I no longer get the option for mtp or ptp. I suspect it may have happened after updating to 4.1.2. Ive tried multiple pcs and usb cables. To make it even worse, it works on my note 2 for sprint. Any help is something
I don't have my phone hooked up to my computer at the moment, so this might be a little vague.
I've had this happen a number of times. Plug your phone into the computer via USB and go into the Windows Device Manager (assuming you're running Windows) and uninstall the driver for your phone. Look for something like "Samsung Android Phone" or something like that.
If there is an option to delete the driver DO NOT delete it, since we want don't want to remove it from the computer.
After it's uninstalled, unplug your phone from USB and then plug it in again. Windows should do its automatic driver thing, and hopefully you'll be back in business.
Hopefully this helps. Good luck!
Also make sure you turn usb debugging off prior to connecting the phone.
Sent from the future via Tapatalk 4
If you have drivers installed and is still not working go to your dialer and do ##diag# click cdma then use setting make sure it's set to mtp + adb
Sent from my SPH-L710 using Tapatalk 2
Apeleon said:
If you have drivers installed and is still not working go to your dialer and do ##diag# click cdma then use setting make sure it's set to mtp + adb
Sent from my SPH-L710 using Tapatalk 2
Click to expand...
Click to collapse
+1
This is what it should look like after you hit "Qualcomm USB setting"
The Thanks button is just to avoid "THANKS" posts in threads. Don't defeat the purpose of why it was introduced.

[Q] Anyone having issues mounting their tablet MTP

Is anyone having issues mounting their tablet via USB. If I check off Camera (PTP) I get access to my photos in my Windows Explorer, but when I check off Media (MTP) windows acts like it doesn't exist. ADB can't see the tablet either, but once I check off Camera (PTP) ADB can see the tablet... I'm using a windows 8 computer, has anyone heard of this happening, or is it happening to any other computers?
I have no issue using MTP. Did you install the driver from google?
reubendevries said:
Is anyone having issues mounting their tablet via USB. If I check off Camera (PTP) I get access to my photos in my Windows Explorer, but when I check off Media (MTP) windows acts like it doesn't exist. ADB can't see the tablet either, but once I check off Camera (PTP) ADB can see the tablet... I'm using a windows 8 computer, has anyone heard of this happening, or is it happening to any other computers?
Click to expand...
Click to collapse
You have some old driver that is blocking access.
Use device manager to remove the device and driver then reboot and try again using the Google drivers.
http://forum.xda-developers.com/showthread.php?t=2391236
reubendevries said:
Is anyone having issues mounting their tablet via USB. If I check off Camera (PTP) I get access to my photos in my Windows Explorer, but when I check off Media (MTP) windows acts like it doesn't exist. ADB can't see the tablet either, but once I check off Camera (PTP) ADB can see the tablet... I'm using a windows 8 computer, has anyone heard of this happening, or is it happening to any other computers?
Click to expand...
Click to collapse
Yes. It is fairly typical. I had same issue on Windows 7 x64 and lived with it for a while.
Finally, I decided to fix it by uninstalling the drivers and reinstalling. It took about an hour after trying all sorts of tricks. There are tricks in quite a few threads here on xda. I'm not sure any one thread fixes every problem. So I found the solution was trial and error.
After messing with driver for a couple hours, serious waste of time, I got MTP working once. As a confirmation check I uninstalled the drivers once more and let the drivers reinstall on plugging in the device. It broke again, back to PTP. LOL
Not giving up, I tried again the next day and finally got MTP working again. This time I uninstalled drivers again, and the correct drivers reinstalled on device plug in. Since then everything has been great. I get both MTP and PTP working great.
I would try sfhub thread ideas and search around for a couple other ideas too. It will eventually work, but you have to isolate what exactly is the problem on your Windows 8 PC. Sometimes you are missing just one thing, sometimes Windows automatically messes with you.
Good luck.
I have no issues with Win7x64. Worked first time and every time since. Sorry...
PJ Clifford said:
I have no issues with Win7x64. Worked first time and every time since. Sorry...
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Okay. I will try on my Windows 8 system later today. Interesting. Thanks.
Try disabling usb debugging, that worked for me on a windows xp machine having some problems as you
Sent from my Nexus 7 using xda app-developers app
popular mbnegul
i also noticed tonight that if u have usb debug on, u cannot connect as mtp
the moment u swith it off, it starts as mtp
Make sure you are using the usb cable marked Asus on one end that came with the Nexus 7. I had the same problem because I was using another usb cable. They are not all the same.
Anderson2 said:
Make sure you are using the usb cable marked Asus on one end that came with the Nexus 7. I had the same problem because I was using another usb cable. They are not all the same.
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None of the other solutions worked, i'm going to try this on Monday, I'll bring in my ASUS cable to work... super annoying though...

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