phone have no signal - Xperia Z1 Compact Q&A, Help & Troubleshooting

i purchase my z1 yesterday and it works fine but it haves no signal after i buy sim its also dont have signal its unloced my provider is telenor (900mhz&1800) for 2g can enybody tell me why i dont have network

Bad area?

spudata said:
Bad area?
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other phones work

bojki said:
i purchase my z1 yesterday and it works fine but it haves no signal after i buy sim its also dont have signal its unloced my provider is telenor (900mhz&1800) for 2g can enybody tell me why i dont have network
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Click to collapse
Did you already try menu options? There's some things in there where you can choose network operators, etc. You usually shouldn't have to, but if you're having trouble it might be worth a try. Only other thing I can think is sim card not sitting right or not activated properly.

levone1 said:
Did you already try menu options? There's some things in there where you can choose network operators, etc. You usually shouldn't have to, but if you're having trouble it might be worth a try. Only other thing I can think is sim card not sitting right or not activated properly.
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i tread evrithing in menu and even a secret menu there phone shud recive all gms freqvencys
i think its somting wrong with antena in my area thre is 2g&3g network so idk any reson exept if this phone is american so its dont suport quad band (my freqvency)

bojki said:
i purchase my z1 yesterday and it works fine but it haves no signal after i buy sim its also dont have signal its unloced my provider is telenor (900mhz&1800) for 2g can enybody tell me why i dont have network
Click to expand...
Click to collapse
Check that the sim is seated properly in the holder.
Do a factory reset on the phone.
In the set up process it will ask you to choose a provider. This puts the correct APN settings in the phone.
If you don't want to reset the phone, then google the APN settings for your provider and enter them manually.

Connect to wifi first. Then download the cell provider settings - it's under network area, called "Internet Settings" and says "Download settings for Internet and MMS."
If that doesn't help, go under Mobile Networks and tap "Service providers". It will scan for cell service in your area and let you manually register on the network. ( I have done this a few times lately, as my phone doesn't seem to want to stay connected to T-Mobile.)

Related

[Q] Mobile data is stuck on "G"

I have finally acquired a data plan from my cell provider, and today I set up the APN settings for it. However, whenever I turn off the wifi, I only get the "G" (GPRS) icon in the status bar, with unbelievable slow download/upload speeds.
I just now tried flashing my radio to Radio_12.28e.60.140f_26.04.02.17_M2_SF (Even though I believe I had it before as well), and still I can't get it up to "H" (HSPDA).
I asked a co-worker with a Galaxy S on the same cell provider, and he has HSPDA speed at the same location as I. I also compared his APN settings to mine.
What can cause this error? Should I try flashing a different radio? is the Radio_12.39.60.19_26.06.04.06_M or Radio_12.35d.60.140f_26.06.03.24_M2 better in any way? Are they stable? Is this even the cause of my problem?
I have moved this question from the "Android Development" forum (sorry) - and over there I was told to use
*#*#4636#*#* -> Phone information -> WCDMA preferred
or
*#*#4636#*#* -> Phone information -> GSM auto prl
I tried both options, and when I tried "WCDMA only" I got disconnected, when I use any "preferred" setting, I get "Network type: GPRS".
I checked with my co-worker, and he has "GSM/CDMA auto (PRL)" - trying that I am still stuck on "GPRS" as my network type (He has "HSPDA" on his network type)
Are there any other hidden locations I need to check, in order to finally get HSPDA?
where did you buy it?
there are different "versions" out there with different frequencies.
"G" (GSM) is available in every country..but EDGE, UMTS, HSDPA, etc have different frequencies..that could be a reason why it doesnt work.
DN41
I have ordered my DHD from France, but I believe it came from Spain, according to the English (Spain) and English (Catalan) languages on it.
Where can I see what frequencies it support, and how can I change it/fix it?
I just checked. The DHD is
Europe:
HSPA/WCDMA: 900/2100 MHz
GSM: 850/900/1800/1900 MHz
Both Israel and Spain (And France) is on 2100, so I think it should be OK...
seems that this is not the problem
if it would've been the wrong "revision" with different frequencies, you couldn't have done anything.
seems like a software problem...does other sim cards work?
DN41
Try
Settings, wireless and networks, mobile networks, network modes.
This give options for WCDMA only, GSM only and GSM/WCDMA auto.
Hope this helps.
Sent from my Desire HD using XDA App
you might also want to check you have a 3G capable sim card, if you have only just aquired a data plan
Someone once told me there is no such thing as 3G sim - they are all basically the same, except for the on card memory size (64/32MB, or something like that). I wasn't too sure he was right, but then my cell provider just told me he can give me the data plan, without the need to physically upgrade the sim card. Then again - what do they know?
Do you think it might be the case?
ATGardner said:
Someone once told me there is no such thing as 3G sim - they are all basically the same, except for the on card memory size (64/32MB, or something like that). I wasn't too sure he was right, but then my cell provider just told me he can give me the data plan, without the need to physically upgrade the sim card. Then again - what do they know?
Do you think it might be the case?
Click to expand...
Click to collapse
Yeah, pretty sure there's no 3G SIM card. The SIM card only identifies you to the network.
Yes, it was the sim card. Apparently mine was quite antique... Now it works just fine with H/3G.
Thanks for the help, though.
ATGardner said:
Yes, it was the sim card. Apparently mine was quite antique... Now it works just fine with H/3G.
Thanks for the help, though.
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it's an orange thing, i couldnt get 3G for ages on orange, turned out they had only recently started providing 3G capable sim cards to PAYG customers lol

[Q] Mobile Network not working htc wildfire s after rooting

Hi,
I rooted my htc wildfire s and installed JxMatteo - ROM - V1.1
http://forum.xda-developers.com/showthread.php?p=21255022&mode=linear#post21255022
now my mobile network is not working. after restarting my mobile the icon will be shown suddenly range will gone and icon disappears , not connecting, i restarted phone, factory reset, again installed the rom issue remains same.
Please give me one solution for that
Might be the rom. Try going back to stock.
sent from my android powered. tank using xda premium B-)
issue remains
stock restored issue remains. do u have any suggestions?
APN
You may have lost/wiped your APN when you did the root. Check under your network settings for mobile network and then look for apn or access point names. You should have one or more APN options, if you don't, then you may need to manually enter yours.
APNs vary based on your carrier, so you'll need to either contact them or look them up on the internet. I'd be happy to help search if you tell me your provider.
goodstarbuck said:
You may have lost/wiped your APN when you did the root. Check under your network settings for mobile network and then look for apn or access point names. You should have one or more APN options, if you don't, then you may need to manually enter yours.
APNs vary based on your carrier, so you'll need to either contact them or look them up on the internet. I'd be happy to help search if you tell me your provider.
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My network provider is TATA DOCOMO. Actually what happens is if i try to connect , suddenly range disconnect after 2 or 3 seconds range will come.
Again i will do restart or airplane mode , first time range will be shown suddenly range disconnect. strange problem. i dont know whats the problem. i dont know how to explain. i checked the APN it is fine. Is there any problem in my RADIO?
With Reliance CDMA the problem was an unregistered MEID. Are you on CDMA or GSM. Tata are known to be the toughest on security, so must be some setting which got hit for six.
sgiitk said:
With Reliance CDMA the problem was an unregistered MEID. Are you on CDMA or GSM. Tata are known to be the toughest on security, so must be some setting which got hit for six.
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Mine is GSM
abhilashtv said:
Mine is GSM
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SAme prob here bro ... tried custom roms and all kitchen stuffs it remains. even i am a TATA DOCOMO user.. india mumbai..
I am also TATA DOCOMO User. if i try with different sim it works. if try to connect the 3g symbol will shown suddenly range gone.. what to do? i am really fed up
now what?
same problem here
Im reading this link below: might be relevant
http://forum.xda-developers.com/showthread.php?t=1433675

[Q] help!3G connectivity has gone from my phone

my phone can not connect to 3G networks in most of our city, while it used to work just fine in these same places. at first i thought there must be something wrong with the carrier's base stations. but today i tested my SIM card on another LU6200(Korean version of Nitro HD) and it works perfectly both on 3G and 2g networks on that phone. but when i put it back into my phone, it can only get 2G signal. if i set the Preferred Network Type to WCDMA ONLY, it got no signal with just a cross on the signal bar. i have to put it back into GSM ONLY mode to receive signal.if i go out, i can get partial 3G connectivity here and there, but not consistently. sometimes even if i have full 3G bar signals on the status bar, i can not make calls or connect to the internet.i've got this problem probably after i tried to forcibly go into the Phone Info menu.i got repetitive " the process com.android.phone has stopped unexpectedly" promps , and i just ignored it and tried again. now ,2 options are missing from the menu, LTE/WCDMA/GSM and LTE Global.in place of them, it's UNKNOWN. i already tried flashing KDZ package of no avail. Does this mean a hardware malfucntion or software glitch?Please help!Thank you in advance
No one can answer?
freefall12 said:
No one can answer?
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Ask att store for a different sim card i had lte issues and new sim card helped try that
LG NITRO-N XDA APP
Well you do HAVE GSM only selected. THATS 2G(EDGE)
for 3G you would need to select WCDMA
hyelton said:
Well you do HAVE GSM only selected. THATS 2G(EDGE)
for 3G you would need to select WCDMA
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Click to collapse
^^^So true
LG NITRO-N XDA APP
no, if i select wcdma, i got no signal.it should be hardware problem

No service - HELP!

Hi Everyone.
Stock O2 ICS- rooted - bootloader unlocked
I've recently bought used HTC One V locked to O2. Problem is gsm service never worked for me.
WiFi, Bluetooth, GPS are fine but emergency call only.
I've tried different sim, 2 custom roms, hard reset and no lucky.
Under mobile network setting I cannot swap between WCDMA only - Auto - GSM only, it is sticked to WCDMA/GSM Auto only
When push *#*#4363#*#* Cannot change network mode too, WCDMA preferred fixed only, if going to radio band selection cannot choose any (Automatic, EURO Band etc) just got message "Set [automatic or any] Unsuccessful.
What is weird, When I turn mobile data on with correct APN for my provider (currently giffgaff) I have gprs running and can send and receive data, but with my other phones I had before my service has been alwaysfast as 3G and HSDPA, not "G" like now.
Please see below my screenshots, I've checked my mobile network with many apps and there is what I've found
Ok this may seem a very stupid question but it happened more than once. Are you using the little piece that covers the sim card? That has contacts in it, without it there is no signal
mr_nooby said:
Ok this may seem a very stupid question but it happened more than once. Are you using the little piece that covers the sim card? That has contacts in it, without it there is no signal
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Click to collapse
thanks, but no lucky
osstis said:
thanks, but no lucky
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Click to collapse
If you still have warranty, run a ruu so it goes back to stock, and take it to the HTC centre. If you are lucky they will recognize it as hardware problem and give you a new one. Remember to tell them it never worked, and if they ask about root or stuff, you don't know about it
No I don't have a warranty (it's second hand and a have no seller contact anymore), otherwise I would not asking here. Looking for somebody who solved this, if.

mate 20x Cannot connect to LTE network

I just bought mate 20x Global version EVR-L29
my problem is I am unable to connect to my 4g network
I tried to install apps like settings database editor to force 4G/LTE only for Huawei
but every time I pick LTE only or GSM/WCDMA/LTE or any type of settings my connection to my mobile network stop working
I lose mobile network connection and I am unable to do basic phone calls
The only way for me to make phone calls is when I pick up GSM ONLY
Any suggestions on what is wrong with my phone or what I should do?
I live now in Egypt using Vodafone network . The phone was bought from the USA.
thank you in advance for your help
Have you gone into your network settings and manually changed your apn settings to work with Vodafone? Google search Vodafone Egypt 4G apn settings or call Vodafone to get them. See if what you already have on your phone is the same.
scienceguylabs said:
Have you gone into your network settings and manually changed your apn settings to work with Vodafone? Google search Vodafone Egypt 4G apn settings or call Vodafone to get them. See if what you already have on your phone is the same.
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Click to collapse
I did the following so far and with no sucess
1-factory reset
2-tried 3 different sim cards with 3 different networks each one with the right APN settings sent to me from network operator.So i have no problem with sim cards for sure.
3-installed an app called settong database editor and changed hardware network preference to "11" an advice given on youtube to enable me to force phone to operate on LTE only
NONE OF THE ABOVE RESOLVED MY PROBLEM
I Still lose connection with network and unable to do phone calls once i pick any settings but "GSM only " for data connection.
I do not know what to do.
What version Android do you have? If it's 10 then you need to install the APN manually.
Sent from my EVR-L29 using Tapatalk
puzzledguy said:
I did the following so far and with no sucess
1-factory reset
2-tried 3 different sim cards with 3 different networks each one with the right APN settings sent to me from network operator.So i have no problem with sim cards for sure.
3-installed an app called settong database editor and changed hardware network preference to "11" an advice given on youtube to enable me to force phone to operate on LTE only
NONE OF THE ABOVE RESOLVED MY PROBLEM
I Still lose connection with network and unable to do phone calls once i pick any settings but "GSM only " for data connection.
I do not know what to do.
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Click to collapse
You living in bad area where 4g is cancelled by something

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