Hello there.
I just got Asus Zenfone 2 in my hands. Btw I ordered Asus ZenFone 2 32GB version ZE551ML but instead I got asus_z00ad. Does this matter?
Also seller sent me an item from Chine because UK warehouse (btw I ordered from amazon.co.uk) was out of stock...
Anyways I got a phone in my hands and after a boot I was shocked. Litereally 30+ preinstalled apps. From Clean master to some weird shorcuts on the screen to I don't know what, to asus backup and some other asus preinstalled apps and I almost puke when I saw it. I own Motorola mogo g 1st gen with nearly AOSP rom. And I can tell you that my Morotola moto G 1st gen encrypted is more responsive than Asus Zenfone 2 now unencrypted - I'm testing it
What did I miss here? Why does a monster of a hardware have 30+ preinstalled apps (probably has 40+) I just can't use it and when I tried to uninstalled an app it just soft rebooted and app was still there.
I tried to wipe/factory reset but I still have a ton of ugly bloated apps. Also when I installed antutu and run tests, it shows my phone as Auss z00ad and is bellow Asus Zenfone 2 ZE551ML <- the one I thought I ordered.
Should I return the phone? Should I get ZE551ML?
Since they shipped it from China will I have working LTE in EU? How do I Check what frequencies this phone from Chine works on?
Did everybody here get 30+ preinstalled apps on this phone?
Is there any stable AOSP rom for this phone because sorry Asus **** like this is just not acceptable. Maybe it's just my phone like that and maybe I should write an open letter to Asus
Sorry for writing like that but right now I don't know what to think.
You need to up to date to unsiall all apps you want. Yeah you should return it.
ElmirBuljubasic said:
You need to up to date to unsiall all apps you want. Yeah you should return it.
Click to expand...
Click to collapse
What do you mean by "up to date"?
Perform a system update from the app drawer or settings menu. The later updates allow you to uninstall almost everything.
Also the Z00AD is the ZE551ML
Sent from my ASUS_Z00AD using Tapatalk
Yeah mine is also ze551ml with z00ad version.
2.3 ghz 4gb 32 gb its ww out off the box. Maybe its just revised version of hardware , really dont know because asus has some strange model naming which can be misleading
jmoak said:
Perform a system update from the app drawer or settings menu. The later updates allow you to uninstall almost everything.
Also the Z00AD is the ZE551ML
Sent from my ASUS_Z00AD using Tapatalk
Click to expand...
Click to collapse
Ok I tried to do system update but I don't have any icon system update under Settings -> About I've attached screenshot. Also I don't see any system update from the app drawer
P.S. did anyone got preinstalled that blue robot from the right corner?
I think you should return this phone and order another Zenfone 2 from Amazon.fr or amazon.it. They sell WW versions. Getting a ch version or any version from Asia is no fun. Because, as you have already seen, they sometimes alter the software to prevent you from updating your phone. The WW version, officialy sold in Europe via Amazon I suggested above can let you update to the latest firmware, and then you can unintstall or disable most of the annoying apps.
Yeah you are totally correct, this phone has some good specs and is cheap, but the software is crap.
I'm with you on this. I think the stock FW is terrible. I guess that the best I can say on the matter is that people here are working on the problem....
I have no idea what blue robot you mean, though. You might want to try resetting to default, maybe your phone was gently used before you got it?
frojnd said:
Ok I tried to do system update but I don't have any icon system update under Settings -> About I've attached screenshot. Also I don't see any system update from the app drawer
P.S. did anyone got preinstalled that blue robot from the right corner?
Click to expand...
Click to collapse
If you still can - return it. You got a CN device with CN sku and broken WW firmware loaded on it. You can make it WW by changing sku and side loading full WW firmware, however your LTE bands most likely would not work. Save your self a headache and just return it.
frojnd said:
Ok I tried to do system update but I don't have any icon system update under Settings -> About I've attached screenshot. Also I don't see any system update from the app drawer
P.S. did anyone got preinstalled that blue robot from the right corner?
Click to expand...
Click to collapse
DiGecko said:
If you still can - return it. You got a CN device with CN sku and broken WW firmware loaded on it. You can make it WW by changing sku and side loading full WW firmware, however your LTE bands most likely would not work. Save your self a headache and just return it.
Click to expand...
Click to collapse
That's bad :/ I will try and return it. I hope I won't have any problems with tax officers.
faddat said:
I'm with you on this. I think the stock FW is terrible. I guess that the best I can say on the matter is that people here are working on the problem....
I have no idea what blue robot you mean, though. You might want to try resetting to default, maybe your phone was gently used before you got it?
Click to expand...
Click to collapse
The blue robot heh, you can see it on my attachment one post above (right of the android version).
Ah, I know that blue guy! I lived in China for a while and that blue guy is some sort of ridiculous phone assistant-- I think that it is the one from baidu.com, but it could be one of the other Chinese tech sites. Most people there are mobile-only, and have never used a PC-- stuff like that is quite popular with many people. Then again, keep in mind that if you took your phone to China and gave it to someone, they'd tell you it was broken, because nothing would work because it hadn't had the google stripped from it, so it wouldn't be able to load-- anything at all coming from google.com. If you buy a phone in China:
1) Usually google's blocked at a FW level
2) Google has been stripped from android
3) Google has been replaced with baidu or a number of other popular chinese portals.
Scary facts:
Baidu maps owns google maps
The chinese web is getting so gosh-darn vital and chock-full of good software, even I can understand how people might not miss the big G that much.
frojnd said:
Hello there.
I just got Asus Zenfone 2 in my hands. Btw I ordered Asus ZenFone 2 32GB version ZE551ML but instead I got asus_z00ad. Does this matter?.
Click to expand...
Click to collapse
You got right model only. Asus Got 3 versions under the same model number ZE551ML & Z00AD (Yes. It's awfully confusing ). Top of the line model with 4GB RAM & 2.3GHz Intel Atom Z3580 processor, Mid range model with 4GB RAM & 1.8GHz Intel Atom Z3560 processor and Low end model with 2GB RAM & 1.8GHz Intel Atom Z3560 processor. All these models come with 5.5-inch 1080p Full HD display.
For further clarification see this post
Sent from my ASUS_Z00AD using Tapatalk
Ok you helped me alot already.
Is there a way I can check what frequencies my phone supports? Especially I'm interested for LTE if it supports 1800 and 800 or just one of them? How would I test this with a software?
DiGecko said:
If you still can - return it. You got a CN device with CN sku and broken WW firmware loaded on it. You can make it WW by changing sku and side loading full WW firmware, however your LTE bands most likely would not work. Save your self a headache and just return it.
Click to expand...
Click to collapse
What if I can't return?
What is Chinese sku and why did I get broken firmware?
Can you link me to some guides on how I can change sku and sideload full ww firmware? Would it be better for me to first root device, then install twrp make a backup and then try to change sku and sideload ww?
How can I check with software what bands does current lte support?
EDIT: Ok sku means stockkeeping unit. Meaning if my phone is really from China then it has CN sku. Ok my current firmware loaded on a phone is: LRX21V.WW-ASUS_Z00A-2.19.40.18_20150612_1183_user
frojnd said:
What if I can't return?
What is Chinese sku and why did I get broken firmware?
Can you link me to some guides on how I can change sku and sideload full ww firmware? Would it be better for me to first root device, then install twrp make a backup and then try to change sku and sideload ww?
How can I check with software what bands does current lte support?
EDIT: Ok sku means stockkeeping unit. Meaning if my phone is really from China then it has CN sku. Ok my current firmware loaded on a phone is: LRX21V.WW-ASUS_Z00A-2.19.40.18_20150612_1183_user
Click to expand...
Click to collapse
http://www.asus.com/zentalk/forum.php?mod=viewthread&tid=14962&extra=page=1&mobile=2
^^^
That is the guide that I used. Once you get to the step 6 - grab the 2.20.40.90 files and follow the instructions
I had to do that for mine with 2.20.40.93 full firmware and it side loaded fine.
I also did factory restore once I completed all the steps. My phone is perfectly fine, and I was able to flash latest firmware on it when it came out few days ago (I don't get OTA because I used Asus tool to get boot loader unlocked, so I have to do it by hand now, but if you just follow the guide, you should still receive OTA as it comes out no problem).
On the side note, once getting the phone to the latest firmware and disabling several app, and uninstalling others, since we have that option now - I really like the phone, and battery life is pretty good with the 139 firmware.
@miku1024 Thank you! I had CN recovery sku and I've upgraded it by upradig system firmware to the latest firmware: 2.20.40.139
DiGecko said:
^^^
That is the guide that I used. Once you get to the step 6 - grab the 2.20.40.90 files and follow the instructions
I had to do that for mine with 2.20.40.93 full firmware and it side loaded fine.
I also did factory restore once I completed all the steps. My phone is perfectly fine, and I was able to flash latest firmware on it when it came out few days ago (I don't get OTA because I used Asus tool to get boot loader unlocked, so I have to do it by hand now, but if you just follow the guide, you should still receive OTA as it comes out no problem).
On the side note, once getting the phone to the latest firmware and disabling several app, and uninstalling others, since we have that option now - I really like the phone, and battery life is pretty good with the 139 firmware.
Click to expand...
Click to collapse
Hm. How can I uninstall for example Bbbler Actors? Or at least disable it? Or Easy Mode?
But overall... much faster experience without that silly beidu robot Now I just have to test LTE if it's working in EU. BTW, any app that tells what bands my phone supports? It can be also linux/windows apps by connecting phone to the system.
Double post. Please delete it.
Bbbler Actors uninstalled for me when I removed updates for it. As far as easy mode goes, that's part of ZenUI, so it will stay.
hey,
in the past i tried to change my zenfone 2 rom, so i rooted it and i also had to update its firmware,
i tried to update it through asos website but i guess i made a mistake somewhere along the way and now i have what appears to be the Chinese firmware version. and alost the phone isn't rooted anymore.
i can't get online if i dont have wifi and i dont have google apps. very frustrating.
i want to try to change the firmware back to ww (worldwide?).
will this solve my internet and google apps problem?
how do i do this?
my current firmware version is: LRX21V.CN-Asus_Z00A-2.20.40.185_20160504_5537_user.....
help
Hello,
I don't receive any more OTA updates on my Zenfone 3 Deluxe ZS570KL Pro (Z016D) whereas before it was able to download them and to install them.
I contacted the support of Asus compared to this problem. The support, after investigation, indicated to me that it had undergone a modification either by the use of the official tool UnlockTool or by the installation of a bad version of firmware. However, I indicated to them that this telephone was new and no modification had undergone. It managed to receive OTA updates.
As it cannot any more download and install OTA updates, it was advised to me to carry out the updates manually.
I carried out manual updates WW-5.15.44.2588 and WW-5.17.44.68 with success. However, when I wish to carry out update WW-15.0210.1804.47, this one fails and doesn't install.
Could you indicate a procedure to me to install this update and to explain me the reasons for which it doesn't install ?
Moreover, there is it a method to lock the bootloader again on this phone if it was modified as the support of ASUS indicates it?
Anyone else has this problem and found a solution ?
Thanks a lot.
you have to lock your bootloader again then try to flash the official firmware from asus website. flash it thru stock recovery on apply update bla bla
geezazkrays said:
you have to lock your bootloader again then try to flash the official firmware from asus website. flash it thru stock recovery on apply update bla bla
Click to expand...
Click to collapse
Do you have a method to relock the bootloader ? I have looked it up and never found one so far.
Foi-racer said:
Do you have a method to relock the bootloader ? I have looked it up and never found one so far.
Click to expand...
Click to collapse
yeah i saw it in a chinese or taiwan asus website that you have to downgrade to 6.0 then you gonna flash the stock firmware thru stock recovery.
OREO flash
pegasusaile said:
Hello,
I don't receive any more OTA updates on my Zenfone 3 Deluxe ZS570KL Pro (Z016D) whereas before it was able to download them and to install them.
I contacted the support of Asus compared to this problem. The support, after investigation, indicated to me that it had undergone a modification either by the use of the official tool UnlockTool or by the installation of a bad version of firmware. However, I indicated to them that this telephone was new and no modification had undergone. It managed to receive OTA updates.
As it cannot any more download and install OTA updates, it was advised to me to carry out the updates manually.
I carried out manual updates WW-5.15.44.2588 and WW-5.17.44.68 with success. However, when I wish to carry out update WW-15.0210.1804.47, this one fails and doesn't install.
Could you indicate a procedure to me to install this update and to explain me the reasons for which it doesn't install ?
Moreover, there is it a method to lock the bootloader again on this phone if it was modified as the support of ASUS indicates it?
Anyone else has this problem and found a solution ?
Thanks a lot.
Click to expand...
Click to collapse
Had the same problem, used ASUS Flash Tool. Info on this Forum, you will have to reflash TWRP if you use it.
Hi guys, I recently purchased a refurbished S9+ without knowing the model and it turned out to be a SM-G965U. After a failed software update ("Your current software isn't supported. Visit a service centre"), I've been trying to find a way to update the phone to 'official' Android 10. Does anyone know if this is possible or is the phone locked to Android 9?
'OEM Unlock' is missing from developer settings which (I think) means it can't be rooted with any common method. But is it possible to flash the phone with an official, working version of Android 10?
I'm willing to use any method required (within reason) to update the phone to a working version of Android 10. I'm aware of the "Extreme Syndicate" root method but the bugs / missing features rule it out for me. I intend to get a refund for the phone if it can't be updated to Android 10 so I'd really appreciate any answers to my questions.
Thanks!
You can manually update your phone by using Odin, and download the latest firmware available by using Frija
B1nz said:
You can manually update your phone by using Odin, and download the latest firmware available by using Frija
Click to expand...
Click to collapse
That's good news. Just to confirm, I can manually update with Odin WITHOUT unlocking OEM in the develop settings? Thanks for replying.
Just confirming that I successfully updated to Android 10 using Odin. The CSC I used is for an American carrier and the phone tries to register on its network but that's easily disabled. Had to be done after every reboot but it's a small price to pay for a working phone....
Hello Guys, I'm currently stuck on G965USQU3ZRLG
I made use of firmware.science to update my S9 plus to this point, but it seems there's no further firmware update for G965USQU3ZRLG to the next update file. Kindly assist, thank you.
So, this may be a dumb question but I can't seem to find the answer anywhere. I have my phone for almost two years now, and it used to get the updates the right way, until the 12.0.7, then it just stopped getting any updates, when I checked it says "no updates avaliable".
Searching yesterday, I manage to update it to 12.0.8 by changing the device region to India, but it just stopped there, I can't update to 12.5 or further.
While searching i've seen that the devices different from QGGMIXM (which mine is), like RGGMIXM already got the updates.
I even tried to install the 12.5 update (for RGGMIXM) manually and it said it could not verify the update.
Is there any way to change QGGMIXM to RGGMIXM or to get the update without changing it? Any help are appreciated
Illyve1 said:
So, this may be a dumb question but I can't seem to find the answer anywhere. I have my phone for almost two years now, and it used to get the updates the right way, until the 12.0.7, then it just stopped getting any updates, when I checked it says "no updates avaliable".
Searching yesterday, I manage to update it to 12.0.8 by changing the device region to India, but it just stopped there, I can't update to 12.5 or further.
While searching i've seen that the devices different from QGGMIXM (which mine is), like RGGMIXM already got the updates.
I even tried to install the 12.5 update (for RGGMIXM) manually and it said it could not verify the update.
Is there any way to change QGGMIXM to RGGMIXM or to get the update without changing it? Any help are appreciated
Click to expand...
Click to collapse
1/ Try to use vpn app and change to other
2/ Try method downgrade with ota on youtube
3/ Unlock bootloader and flash rom you want by twrp or mi flash tool
Kirasu2080 said:
1/ Try to use vpn app and change to other
2/ Try method downgrade with ota on youtube
3/ Unlock bootloader and flash rom you want by twrp or mi flash tool
Click to expand...
Click to collapse
1/ Just tried vpn, didn't work
2/ Neither downgrading or upgrading worked, downgrading says it's unable to downgrade and tried to upgrade says it couldn't verify the update
3/ I haven't tried this yet, but I'm guessing it'll be the only way to update it.