Problem: screen off = no data - Sony Xperia ZL

Hello,
I've had this problem for months now, and figured it was bug or something, but recently I did a clean install of lollipop 5.0 (now 5.1.1) and the problem is still there.
Sometimes, when the screen is off, I have no connection. I can see this by looking at Whatsapp web, which uses your phone's connection. It says my phone has no connection. When I press the powerbutton, the message disappears and I start to receive messages.
It doesn't loose connection all the time - I will get the messages eventually with the screen off - 10, 20, 30 minutes.
Here's the thing:
- Stamina mode: OFF (stamina clock and extended usage also off) - well at least it's set to 60% and currently 75% battery.
- Queue background data: OFF
- Wifi NO sleep mode.
- Also happens with 3G
Back in the day, I even tried clearing data on the stamina mode service? I can't remember the details.
Any ideas?
Thanks.

is it only happening with whatsapp? have you checked other websites? try fully turning off stamina mode and do a restart then try connecting.

control freak said:
is it only happening with whatsapp? have you checked other websites? try fully turning off stamina mode and do a restart then try connecting.
Click to expand...
Click to collapse
I just tested with pushbullet and message didn't come in.
I have another problem with WiFi, but I'm not sure it's related. I sometimes don't get messages on Wifi either, even with screen ON.
Pushbullet message didn't come in with screen unlocked. Weird thing is, now with lollipop it shows a (!) when the wifi doesn't give you any connection, but it doesn't show that in this case.
The moment I disable wifi, messages come in.
Like I said I'm not sure if it's related..

Wish there was other way. But i think you need to start with a factory reset. See if that solves the issue. If not, then try a reinstall. Good luck.

Related

Wifi Setting switching itself off?

Hey,
I've noticed my wifi keeps getting set to "off" seemingly at random. It works fine when it's on, however a few times a day, I'd find that the wifi switched itself off (even while in range of a working wifi signal, say even if left at home on a table all day) and I'd have to reenable it via the communications settings screen.
It's somewhat annoying and chews up my mobile internet when I don't noticed wifi's off.
Anyone else have a fix/noticed this?
Thanks !
It usually goes off when the device enters standby. Have a look into this thread for how to keep it on in standby mode. Beware that this might eat your battery http://forum.xda-developers.com/showthread.php?t=524490
Kork said:
It usually goes off when the device enters standby. Have a look into this thread for how to keep it on in standby mode. Beware that this might eat your battery http://forum.xda-developers.com/showthread.php?t=524490
Click to expand...
Click to collapse
Ah I read that but I think you misunderstand what I meant, I know it goes off during standby, however when it comes out of standby, WiFi should automatically renable itself, which it does - sometimes.
I believe I figured out what the problem is, whenever I plug the TP2 into my PC, it uses my PC's net connection(?) and disables WiFi. When I remove the phone form the PC, it doesnt restart Wifi.
Any fix on that?

wifi goes sleep even setting policy to "Always On"

I have set the Wifi policy to "Always on".
Many times (but not every time) when my One X goes into sleep mode, all data connections don't work. I notice it because I feel so strange there is no notification from Whatsapp and Line as usual. So, I press the power button and see no data connection at all. After a few second, 3G data connection appears but no wifi. Wifi then replaces 3G a few second later.
It usually happens and I feel so annoyed as I lost communication with my colleagues when One X is sleeping.
Is there somewhere in "Setting" that can override the "Always on" in Wifi policy? If I miss it, please let me know.
I feel very disappionted with my One X as it contains a lot of bugs.
jackie_jerk said:
I have set the Wifi policy to "Always on".
Many times (but not every time) when my One X goes into sleep mode, all data connections don't work. I notice it because I feel so strange there is no notification from Whatsapp and Line as usual. So, I press the power button and see no data connection at all. After a few second, 3G data connection appears but no wifi. Wifi then replaces 3G a few second later.
It usually happens and I feel so annoyed as I lost communication with my colleagues when One X is sleeping.
Is there somewhere in "Setting" that can override the "Always on" in Wifi policy? If I miss it, please let me know.
I feel very disappionted with my One X as it contains a lot of bugs.
Click to expand...
Click to collapse
It's happening to me too, it's very frustrating because when turned on it show as connected while it's false.. and i'm unable to browse/etc without re enabling wifi manually.
Same issue on the One S. This is most likely a driver related problem or something. I think the next firmware update should fix this, but if anyone of you can provide a hotfix or something I wouldn't be sad
Getting the exact same problem.
I have not noticed this so far.
same problem with wifi....and in the nights my Data also gets switched off after sometime of inactivity...couldnt find any setting related to that....do any of you know any hidden setting for it?
Yeah it happening to me as well. It could be kernel related.
Same Here
Mine is opposite, I want it to sleep on screen off but it keeps reverting to always on. Quite frustrating as it is the major cause of my battery loss
Sent from my HTC One X using XDA
Mine uses less battery with wifi on then normal 3g/4g
vallandil said:
Mine uses less battery with wifi on then normal 3g/4g
Click to expand...
Click to collapse
yeah same here, i've tested both over night and less battery used on wi-fi than 3g
I cant connect to my home wifi, it show connected then disconnect immediate
it no usaable now in my house
I just noticed this, too. Really annoying when you suddenly stop getting any notifications for E-Mails etc.
This is also not fixed in 1.28 :/.
I seem to only have this during the night hours, though. Like there is some sort of "Quiet Hours"-function but they forgot to put it in the settings >_<
I think this is the special Sleep Mode kicking in, and the WiFi Always-On is overridden by it.
When I turn the screen off, I can still ping my One X over the network. However, after some time (maybe 5-10 mins) it no longer responds and has dropped its WiFi connection.
The Always-On WiFi option has only ever applied to when the screen is off. The sleep mode thing is new and not related to android itself - an HTC hardware thing by the look of it.
Maybe it's fixable in the driver software, but I believe the "WiFi always on" function is behaving correctly - it's the new sleep state that is breaking it.
I could be wrong, but that's what it looks like.
If someone has the time, try setting up a PC to continuously ping the One X and see if it keeps it from going in to sleep mode.
Dave Trouser said:
I think this is the special Sleep Mode kicking in, and the WiFi Always-On is overridden by it.
When I turn the screen off, I can still ping my One X over the network. However, after some time (maybe 5-10 mins) it no longer responds and has dropped its WiFi connection.
The Always-On WiFi option has only ever applied to when the screen is off. The sleep mode thing is new and not related to android itself - an HTC hardware thing by the look of it.
Maybe it's fixable in the driver software, but I believe the "WiFi always on" function is behaving correctly - it's the new sleep state that is breaking it.
I could be wrong, but that's what it looks like.
If someone has the time, try setting up a PC to continuously ping the One X and see if it keeps it from going in to sleep mode.
Click to expand...
Click to collapse
Hello Dave,
Your analysis is quite impressive,
I also started dealing with this from "Special Sleep Mode" perspective.
I have got the FOTA, find data in my signature, and still suffering from the same issue.
To summarize my findings let me brief it:
When I first got the update, the problem seemed to be solved
I kept connected to my home WiFi router for several hours and got notifications from Whatsapp and Twitter
I thought the problem was solved and the bug was fixed, as I kept seeing my OneX on the WiFi Client on my router's managing interface on my PC
I shut down my phone, WiFi was on, and turn it back on
WiFi kicked in and connected with no problems,
An hour after, I sensed something wasn't good, notifications were silenced
I unlocked my phone and checked the status bar to find there were no DATA connections at all, nothing, no WIFi no Mobile Data, the usual bug
Now I started to think,
I Have got this problem after a full shut down, and at a battery below 15%
One thing to add,
I turned my phone off with WiFi enabled and when turned it on WiFi kicked in.
Now I am monitoring on the following basis.
I clicked all WiFi hot spots previously saved on my OneX and chose to "FORGET"
Connected to my preferred hotspot
Monitoring the WIFI, with battery over 15%, seems to be very healthy, more than an hour on sleep mode, and WiFi is on, uninterrupted and VERY CONNECTED
I will keep monitoring the behaviour till battery fall under 15% and will report back
I'll make sure to turn off WiFi before shutting down my phone if I have to, this is to eleminate the other variable and keep concentarting on one variable "Battery percentage"
A point to add:
On my previous Gingerbread SensationXE, there was an option on Settings> Battery to control phone's behavior and stop background sync and other activities when battery fall below a pre-defined percentage.
Default was 15%
I can't find this option on my One X, IceCream Sandwich
That's why I started to analyse the problem from the perspective of "Special Sleep Mode - Below 15%" bahaviour.
I will report back as soon as I have results.
Thank you
Update:
Started to experience same issue when battery falls below 50%.
All DATA gone down, no WiFI and no Mobile Data.
Charged my phone to 73%, "Forget" all WiFi network.
WiFi off
Monitoring Mobile Data only.
Mobile data gone down after 30 minutes sleep mode, 73% battery
Connecting to WiFi, and started monitoring WiFi
WiFi + Mobile Data gone down after 30 minutes.
Power down phone, and then on, 73% Battery, WiFi off
Monitoring Mobile Data only.
Failed, and disconnected
Failure
I've done a Factory Reset !!!
Update:
No problems on WiFi, nor Mobile data whatsoever for the whole day until battery falls below 10% !!!
WiFi disconnected after exactly 15 minutes, Mobile data kicks in, then disconnected as well !!!
I turn on the screen after 20 minutes to find NO DATA CONNECTION of any kind.
Mobile data kicks in, WiFi replaces mobile data, and start receiving all data dependent notifications!!!
I have the same problem, wifi is turned off sometimes when screen is locked.
Pabson said:
I have the same problem, wifi is turned off sometimes when screen is locked.
Click to expand...
Click to collapse
Hello Pabson,
Thanks for sharing.
Would you provide more information about your phone's software number, your location (Region, not specific).
Thanks again.
Same here, tried several roms and the same happens with every ROM out there. What is more, I cannot connect to WIFI at work (WPA PSK) but I can connect perfectly to my home WIFI network.
Hopefully this is not a hardware fault and will be fixed.
Monrad said:
Same here, tried several roms and the same happens with every ROM out there. What is more, I cannot connect to WIFI at work (WPA PSK) but I can connect perfectly to my home WIFI network.
Hopefully this is not a hardware fault and will be fixed.
Click to expand...
Click to collapse
If it happens on every single rom you you installed, then apparently this is a hardware fault.
What "Base" do the Roms, you installed, created on?!
I mean based on what version of RUU?
same problem here.
I mis the "power saving mode" options like in android 2.3
It might idd have something to do with power savings mode kicking in.

[Q] Push notifications on data mobile network

Hi guys, I hope some of you are experiencing the same issue and can help me to figure this out. Here it is what is happening.
My WiFi in advanced settings is set up to be always on only when plugged in. So the phone goes to deep sleep, turns off the WiFi and turns on 3G data on network. The problem is after that the phone doesn't pull off messages and push notifications (Gmail, WhatsUp etc) and when I wake up the phone and he connect to WiFi
he is pulling the messages. And that is happening only if I am in range of remembered WiFi network. If I am not in range on some saved WiFi network the 3G data pulling works as it should (pulling the messages as they arrives).
I tried to put the phone in Normal Mode under Power manager but nothing is changing.
So any of you guys noticed something like this?
deep sleep
Same issue...wifi or only 3g either.:crying: no idea and i hate it... i turn off the screen and after 15 min it goes to deep sleep and no notifications but just...once or twice a day....strange. i checked every energy management option but ...dunno.
/sry for bad english/
marilllyo said:
Same issue...wifi or only 3g either.:crying: no idea and i hate it... i turn off the screen and after 15 min it goes to deep sleep and no notifications but just...once or twice a day....strange. i checked every energy management option but ...dunno.
/sry for bad english/
Click to expand...
Click to collapse
update to B125 firmware. Check index thread for download links.
goce.nakov said:
Hi guys, I hope some of you are experiencing the same issue and can help me to figure this out. Here it is what is happening.
My WiFi in advanced settings is set up to be always on only when plugged in. So the phone goes to deep sleep, turns off the WiFi and turns on 3G data on network. The problem is after that the phone doesn't pull off messages and push notifications (Gmail, WhatsUp etc) and when I wake up the phone and he connect to WiFi
he is pulling the messages. And that is happening only if I am in range of remembered WiFi network. If I am not in range on some saved WiFi network the 3G data pulling works as it should (pulling the messages as they arrives).
I tried to put the phone in Normal Mode under Power manager but nothing is changing.
So any of you guys noticed something like this?
Click to expand...
Click to collapse
marilllyo said:
Same issue...wifi or only 3g either.:crying: no idea and i hate it... i turn off the screen and after 15 min it goes to deep sleep and no notifications but just...once or twice a day....strange. i checked every energy management option but ...dunno.
/sry for bad english/
Click to expand...
Click to collapse
warea said:
update to B125 firmware. Check index thread for download links.
Click to expand...
Click to collapse
This happened to me last night, I'm on B512 and it hadn't happened before. Did you ever fix this, @goce.nakov, @marilllyo?
Is this supposed to happen in deep sleep? Unlike your case, my Wi-Fi was off and I always have a good data connection, but I only got the notification when I turned the sreen on, about an hour after the notification were supposed to get to my phone.

Wifi disabled to extend battery life

What is the point of this? My watch has 56% battery, so why does it disable wifi? That's the whole point, so I get notifications whole I am away from my phone. If I swipe the notification, it say tap to re-enable, but it doesn't re-enable it. If I go to wifi Settings, it connects momentarily, but immediately shuts back off. WTF?
kgeissler said:
What is the point of this? My watch has 56% battery, so why does it disable wifi? That's the whole point, so I get notifications whole I am away from my phone. If I swipe the notification, it say tap to re-enable, but it doesn't re-enable it. If I go to wifi Settings, it connects momentarily, but immediately shuts back off. WTF?
Click to expand...
Click to collapse
It's by design. It only momentarily enables WiFi when out of Bluetooth range to obtain notifications, then disables to save power.
https://motorola-global-portal.cust...sion/L3RpbWUvMTQzNDY5NzM1OC9zaWQvY3hpQV9mcG0=
xdatastic said:
It's by design. It only momentarily enables WiFi when out of Bluetooth range to obtain notifications, then disables to save power.
https://motorola-global-portal.cust...sion/L3RpbWUvMTQzNDY5NzM1OC9zaWQvY3hpQV9mcG0=
Click to expand...
Click to collapse
I actually think this is a good way to handle the wifi connectivity on such a small battery. I've been VERY happy with this update.
Does anyone know how long it stays disabled before turning it on to check for notifications? If it is off for 15 minutes before it turns on, that is too long.
The link above says 'every few minutes'
So I did a test. I disabled bluetooth on the phone, sent my self a text message. I assumed the Wifi would turn on every couple minutes, but it never does. I waited twenty minutes and never got notified of the text message. Kind of defeats the purpose of having a wifi connection if it never gets you the notifications you need.
I think once you get the "wifi disabled" message, it will never turn back on again, unless you do it manually.
I don't think it will work with SMS as there is no system in place for the phone to send the message to a server and then the watch to retrieve it. It should however work with hangouts messaging using your gmail account.
Update: my above assumption might be wrong as I just read if both phone and watch are on the same network then they may communicate together using the internal IPs.
kgeissler said:
So I did a test. I disabled bluetooth on the phone, sent my self a text message. I assumed the Wifi would turn on every couple minutes, but it never does. I waited twenty minutes and never got notified of the text message. Kind of defeats the purpose of having a wifi connection if it never gets you the notifications you need.
I think once you get the "wifi disabled" message, it will never turn back on again, unless you do it manually.
Click to expand...
Click to collapse
I wonder what uses less battery, the 360 with Bluetooth connected or with WiFi connected..
Edit: I am an Xfinity customer. I will be using my watch WIFI ONLY to connect to my notifications through Wear's Cloud Sync. With access to over 10 million hotspots, let's see what we can figure B)
Sent from my Nexus 6 using Tapatalk
kgeissler said:
What is the point of this? My watch has 56% battery, so why does it disable wifi? That's the whole point, so I get notifications whole I am away from my phone. If I swipe the notification, it say tap to re-enable, but it doesn't re-enable it. If I go to wifi Settings, it connects momentarily, but immediately shuts back off. WTF?
Click to expand...
Click to collapse
Hi,
Like you, the intempestive cut of the WiFi signal when I got over 60 or sometimes 70% of battery make me fell sucks against the watch.
But I try this, and it seems working :
Go inside developers options
At the bottom of the settings you should find "activate /disactived wifi automatically", by one tap you turn it off. No more ****ty battery save
WUmeHDI said:
Hi,
Like you, the intempestive cut of the WiFi signal when I got over 60 or sometimes 70% of battery make me fell sucks against the watch.
But I try this, and it seems working :
Go inside developers options
At the bottom of the settings you should find "activate /disactived wifi automatically", by one tap you turn it off. No more ****ty battery save
Click to expand...
Click to collapse
Great find! I prefer for it to stay off but have been keeping it on all day with Bluetooth off, and there's a definite difference in battery life. I'll post results and screenshots
Sent from my HTC6535LVW using Tapatalk
user8525 said:
I don't think it will work with SMS as there is no system in place for the phone to send the message to a server and then the watch to retrieve it. It should however work with hangouts messaging using your gmail account.
Update: my above assumption might be wrong as I just read if both phone and watch are on the same network then they may communicate together using the internal IPs.
Click to expand...
Click to collapse
Thats a good point on internal IPs, thanks. I thought as long as they are on wifi (I have phone on 5g and watch on 2.4 as they all decided 5g takes too much batt) so I was wondering why I was losing conn. so often I was getting so frustrated by that.
---------- Post added at 12:50 AM ---------- Previous post was at 12:10 AM ----------
kgeissler said:
What is the point of this? My watch has 56% battery, so why does it disable wifi? That's the whole point, so I get notifications whole I am away from my phone. If I swipe the notification, it say tap to re-enable, but it doesn't re-enable it. If I go to wifi Settings, it connects momentarily, but immediately shuts back off. WTF?
Click to expand...
Click to collapse
I was also getting real mad with this, until I accidentally saw that a left swipe gives a re-enable option.
Now I think it is a good option - they just need to make things more intuitive with hints on these screens on what actions we can take.
Like vibe watch or phone when devices lose connection.
Update - I dont see that option anymore and my SW3 now keeps disconnecting like a mo4 even when on same SID
Where do I find this in developer options? I went through all the settings on S4 and cannot find. I want to run only on wifi so I can roam anywhere without my phone being within bluetooth range.

delayed notifications on Pixel 3 XL

Got my pixel a few days ago. Not receiving notifications in time drives me nuts. So usually gmail notifications appear on screen as soon as I unlock and wait or after about 15-30 minutes after I received an email. Sometimes longer for whatsapp No battery saver, no adaptive battery, optimizations are off for gmail. Also tried all permutations of those settings. Tried factory reset and Q up and downgrade. Nothing seems to work. Happens on wifi and cellular. Devices isn't rooted.
ryzion said:
Got my pixel a few days ago. Not receiving notifications in time drives me nuts. So usually gmail notifications appear on screen as soon as I unlock and wait or after about 15-30 minutes after I received an email. Sometimes longer for whatsapp No battery saver, no adaptive battery, optimizations are off for gmail. Also tried all permutations of those settings. Tried factory reset and Q up and downgrade. Nothing seems to work. Happens on wifi and cellular. Devices isn't rooted.
Click to expand...
Click to collapse
Since you are fairly new here in terms of posts, why not update your profile with at least your location and carrier. We don't need your exact GPS coordinates, but knowing what city/country you live in and which carrier you are using can be very helpful in diagnosing your problem. Others in your area may also chime in with their experiences if they see you are close by. If you are on an MVNO, then state exactly which one. To start with, how many APN's do you have for your carrier and have you tested any other than the default? Verify your APN settings with your carrier's web site, and fill in any that are blank or wrong. Was your SIM from your last phone, or did you get a new SIM from your carrier provisioned for your Pixel? You should not have to tweak your phone at all for the issues you are describing. Just some thoughts. Cheers.
ryzion said:
Got my pixel a few days ago. Not receiving notifications in time drives me nuts. So usually gmail notifications appear on screen as soon as I unlock and wait or after about 15-30 minutes after I received an email. Sometimes longer for whatsapp No battery saver, no adaptive battery, optimizations are off for gmail. Also tried all permutations of those settings. Tried factory reset and Q up and downgrade. Nothing seems to work. Happens on wifi and cellular. Devices isn't rooted.
Click to expand...
Click to collapse
I have the same issues. I just ordered mine from Google, unlocked.
Sim from Sprint, updated PRL. Doesn't matter.
Sometimes I don't get notifications from my "battery charged" app.
It is frustrating. I don't know the fix, and I haven't mentioned it here either.
What seems to work so far is disabling deep/light idle via adb:
$ adb shell dumpsys deviceidle disable
Deep idle mode disabled
Light idle mode disabled
Click to expand...
Click to collapse
This will be lost on reboot
scrap that, it's not working either way. Don't know what to do, it's unusable that way. Kinda need fast notifications for business
I have the same problem, but, only with certain apps. I'm on Verizon in St Louis, USA. I'm currently on Q beta, but, this happened on Pie at least since the start of this year.
Messages does this the worst. I'll get the message on the web app sometimes a couple minutes before it pops up on my phone. A REALLY funny one, when connected to my SUV via Bluetooth, a message will popup on its screen several seconds, sometimes more before it does on my phone. So, to me it seems like the phone is getting them right away, but doesn't send the notification immediately?
Now, Outlook on my phone I get them before they show on my work computer. So, thankfully I'm not getting delayed work emails, that could be bad considering I'm a sys admin.
I've noticed with some others, like Facebook or whatever, that if I wake up my phone, unlock it, or another notification comes in, all of a sudden I'll get some for those if there are any. In checking FB it's definitely a late notification.
I just turned off adaptive battery yesterday for other reasons, that hasn't helped. I wonder if it's one of the battery settings though that are somehow affecting it. Like the optimization for example. I don't know. It's REALLY annoying though. This plus the Bluetooth problems that Google can't seem to fix (but no other phone that I know about has these problems), I'm really starting to get pushed away here. If it weren't for day one updates, the camera, and things like that, I'd consider jumping ship...
If anyone figures this out, let me know! I'll keep digging too.
disable adaptive battery + exempt apps from battery optimization
virtyx said:
disable adaptive battery + exempt apps from battery optimization
Click to expand...
Click to collapse
Yeah... that was the first thing I've tried. Haven't found any solution still. Basically gmail notifications don't work. Old mails will stay as unread for half-an hour and vice versa. Pretty useless
ryzion said:
Yeah... that was the first thing I've tried. Haven't found any solution still. Basically gmail notifications don't work. Old mails will stay as unread for half-an hour and vice versa. Pretty useless
Click to expand...
Click to collapse
I noticed this for the first week after a clean flash then went back to normal
Might have something to do with the new battery management
So, I've been paying more attention to this, and, I've noticed something. Every time a notification doesn't come through, even though it pops up on my watch or my car, the tap to wake doesn't work. I wonder if the screen just isn't waking up for some reason? I'm not sure how that's controlled, so I don't know how one would fix it though.
Just wondering if anyone has figured this out. It is beyond ridiculous to have to wake up my phone in order for for a notification to come though. I am noticing this mostly with Gvoice and Gmail. My most frequently used and important apps. Connected to wifi 99% of the time as coverage is terrible in my area. All battery optimization is turned off. Also, it is intermittent. Most times things come through fine. For example. I woke up in the middle of the night and looked at my phone and I Gvoice message went off as soon as I woke it up. In this case the message was coincidentally sent right then, but that is the same behavior I have been experiencing when a message is delayed. Phone and watch are quiet, wake phone, suddenly my watch and phone go off with one or more notifications from one or more apps.
The one thing I have noticed is that push notifications get effed up for certain apps and I have to turn off app notifications, fully close app/clear cache, re-enable notifications and turn the app back on/reboot.

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