Keyboard / Touchscreen (?) Double Tap Problem - please help!! - T-Mobile Samsung Galaxy S6 Edge

I've been experiencing a weird issue with every keyboard app I've tried, and I would appreciate some help.
This problem started occurring only after the most recent updates. About 90% of the time that I hit the space bar on the keyboard, it registers as a double tap inserting two spaces. The phone vibrates 2x in rapid succession to indicate that two touches are being registered.
This also happens when I hold the space bar down, except the two phone vibrations are a little further apart when I hold the space bar down. This prevents me from being able to long tap the space bar (switch between language input). No other keys / apps appear to behave this way. I've tried the dialer touchscreen FW update trick as well with no success.
It's been a pain to type anything on my phone and any help would be awesome.

k186 said:
I've been experiencing a weird issue with every keyboard app I've tried, and I would appreciate some help.
This problem started occurring only after the most recent updates. About 90% of the time that I hit the space bar on the keyboard, it registers as a double tap inserting two spaces. The phone vibrates 2x in rapid succession to indicate that two touches are being registered.
This also happens when I hold the space bar down, except the two phone vibrations are a little further apart when I hold the space bar down. This prevents me from being able to long tap the space bar (switch between language input). No other keys / apps appear to behave this way. I've tried the dialer touchscreen FW update trick as well with no success.
It's been a pain to type anything on my phone and any help would be awesome.
Click to expand...
Click to collapse
Replying to my own thread here. I think I found a fix (at least for now).
I spoke with Samsung / T-Mobile service and I was able to rule out this being a software issue. I took off my screen protector and the problem still persisted, so it wasn't a screen protector issue. I then took off my case, pressed down firmly on the affected area of the screen, squeezed the top and bottom of the phone firmly together, and squeezed the sides/edges of the phone together firmly around the affected area. I have not been able to reproduce the double tapping issue since.
My best guess is that this might have been a physical issue having to do with the curved shape of the screen?
I think the mods can close this one down. Thanks.
**NEVERMIND - the issue is back. Anyone?**

Related

Navigation button problems... Any1 else having them?

I don't know if it's coincidence, but ever since I upgrade to WM5 and went back to WM2003SE, my navigation button has not worked the same.
For example, a lot of times I can go right, but can't go back left even after multiple presses, and then most of the time the middle or 'Enter' button doesn't do anything. Itz become extremely annoying because I have lost my 4th stylus by now, and I haven't received my new ones yet. Oh, and I can't play MorphGear right anymore.
Is it just hardware? Cuz I first went to ROM v.1.42 and then went to 1.40 to see if it was a problem with the new ROMs, but I still have the same problems. Any one else having these issues, and has any one fixed it??
UPDATE: WTF!! Now it went from bad to worse. Yesterday, when I left my BA at home, once I returned from work I noticed that PIE was constantly opening over and over again. Then some of the buttons wouldn't respond like the POWER to turn it off. The backlight pretty much stayed lit the whole time because it looked like the keys were stuck. I upgraded to WM5 derived from the Himalaya today and now the START menu comes up almost every 5-8 seconds, followed by a real quick succession of multiple "clicks", and my 'Start' button doesn't seem to be responding.
Can anyone help? Has my BA gone to the state of retardation? Is there a way to bring it back??
How did you go with this problem.
Mine is doing similar ever since a low battery problem.
DLC
I am experiencing the same kind of problem... and it happend after upgrade to WM5. But the problem likely to be caused by hardware.
I had problems with my phone opening up the start menu, opening IE, and closing programs immediately after opening them, Of course I had dropped the phone halfway in a cup of ice water, but immediately after tossing it in water (after hanging up, I simply dropped the phone into the cup-holder I have mounted below my stereo which happened to be occupied by a glass of ice-water I placed there without remembering) I shook the water out of the phone, and for about as much as i could stand the heat, I put a hair-dryer to the end of my phone which i pryed open after removing as many screws as i could. After a day of quirky behavior, and a night of having the battery seperated from the phone, my phone is back to its old self with the water-damage seal unnaffected after missing the line of water by just a few milimeters. I suggest going to Settings>Buttons and making every button perform no function at all followed by going to Settings>System>Button Lock and having all keys locked except your power button. Hope this helps!
Having somewhat the same issue. Only the "Down Navigation button" isn't working. Although, I'm still using Windows Mobile 2003 SE. Is there a DIY fix for this?
bump...
any suggestions?
Navigation Up/Down
Mine isn't working either - is this a hardware fault?
trying pressing down a bit harder. coz when i did that for mine, the "down" button works. normal applied pressure as for the rest of the buttons(left/right/up) does not seem to work with the "down" button, but a bit more force would make it work.
this happens to my IIs.. mebbe u can try.
Button problems
After no trauma or dunks in water several of my buttons have gone awry. My green phone button, red phone button and navigation buttons all open contacts. The green phone button activates voice command at the same time that it opens contacts. I've never switched from WM2003SE. I've checked the buttons settings and they are the same as always. Most bizarre of all is that my battery is quickly discharging. I suspect some software process is running hard but don't have any idea where to start to fix this. Soft resets have not helped.
buttons gone crazy
A hard reset fixed the problem but was a typical pain to get everything back going. Sprite backup works great until the first attempt to ActiveSync with your PC.

Cab or other way to disable Screen Align??

Seems the TP2 also has a "grip of death" of sorts. Basically if you hit the Volume Buttons on the side of the devise and touch the screen, it automatically activates the Screen align util and until you complete the Screen align to the devices satisfaction, You are stuck there.
Basically this translates to any time you use the Volume Buttons while holding the phone to your face, It activates the Screen Align Util. (At least that is what happens to me about 10 times a day)
Does anyone know of a way to deactivate this "Feature/Major Annoyance"?
Thanks
mine does not do this. i suspect something is wrong with your device.
This also does not happen with my phone, just tested it out. Even called myself at work. Are you using a cooked ROM or stock? I am using stock ROM from AT&T
Try again. Hit both Volume Buttons (Simultaneously) on the side of the phone and tap the screen, It will start up the align screen until every time. I have verified that this VZN and Sprint TP2`s. It may be a CDMA thing but this feature is designed into the phone (And it sucks!).
Anyone know of a way to disable this?
mine does that from time to time, but I never figured out what causes it, but, you are right it is ANNOYING when it happens.
Cooked rom, if it makes any difference.
Hi all,
Confirmed on UK TP2 - stock WM6.5 ROM, no special apps etc installed. Had to soft reset to get out from a mixed screen align/text message app screen.
No looping align screen after reset - but annoying. Best suggestion (without being sarcastic!) - don't press both volume buttons at once, seems to be a way into a "fix the problem" mode for those with grossly un-aligned screens. How else could you get into align screen to fix the problem? ... aka "feature not a bug".
adam.
both volum buttons?
under what scenario are you hitting both volum buttons at the same time, with enough force to depress them, and touching the screen? I tried doing this on purpose and its almost impossible to do with intention much less on accident. you would have to be gripping your phone with massive, angry, force. maybe the fix is to stop talking to whomever it is that is pissing you off.
in anycase, i still could not get this replicated on the tmobile tp2. of course i am using the fastest and most stable rom provided for this phone: stock wm 6.1 with tf3d. so maybe its a feature of 6.5.x and some rendition of sense 2.x
Hold the Phone in your left hand. In my case my Thumb naturally rests on the Volume Buttons. My Thumb covers both Volume buttons. Now if I get a call and the phone against my Face and I attempt to adjust the volume with my Thumb (By rocking my Thumb up or down), Sometimes I manage to accidentally hit both. If that happens, The Screen align will start up every time because the screen is already touching my face.
I have talked with many other TP2 owners that have this same problems however they did not know what was causing it. All they knew was the Screen align kept starting up randomly.
Back to.. Is it possible to disable this? Maybe even assign a different key combination to start the screen align util such as Vol Down and endcall or something. It is too easy to accidentally press both volume buttons if you are on a call. If you do that while the phone is touching your face, the screen align will start and the phone is now locked until you get out the stylus and go through the realign.

Reset when sliding out keyboard

Hello boys
from about 1 week i have this problem on my device, if i have the keyboard out and write an sms or typing an url when slide the keyboard in the device automatically reset itself...
anyone knwo this problem or the solution ?
Thanks for the help
Nicola
Hi,
I have a problem with my keyboard too, I've searched the forum but i didn't see the same problem as i have or the solution. My phone's screen turns off when i slide out the keyboard. Actually phone stays on but the light of the screen goes off. when i slide it out i'm able to write something or make calls. when i slide it back, screen keeps itself off and i press the sleep key "2 times"!(screen looks like off but it isn't) to reopen it again. I press the sleep key for the first time to turn the screen actually off, and press it one more time to turn it on again. i did a soft and a hard reset to the phone, didn't solve it. I don't think it is a software problem but i hope it is
img714.imageshack.us/img714/167/70305198.png
These are the photos of the occasion.
The screen keeps itself on until the end of the slide. it turns off then. when I slide it back, i can see the backlight of the screen and the light of the buttons.( i don't think that you would see it on the photo, 3rd photo).
I'm waitin for your help guys, thank you so much.
Isn't there anyone to help my problem? I'm waiting for your answers..
I'm also having this same issue. When I slide the keyboard in it just turns off sometimes. At first I thought it might be a physical issue with the internals of the phone and the sliding impact of the keyboard was causing it to reset, but it doesn't do it all the time for me. I can jam on it and nothing happens sometimes, or other times it resets from a gentle nudge. I am running Energy GTX from August 26 or 28, whatever version that was.
I also have this issue now where my end key is unresponsive. Doesn't. Work. Ever. and that is so freaking annoying. If anyone has any insight here PLEASE share it.
Thank you.
Wow i just saw your message and suprised. Is that my phone you're using? Because I have that end key problem too. It works when I press too hard. And I have 3rd problem now. I think my phone's microphone is not working. People i'm talking on the phone is always complaning about that they can not hear my voice or it's too low. Now I have three problems:
1. Phone is turning itself off when i slide the keyboard out.
2. End key is not responsive.
3. Microphone is low or its broken..
Maybe reflash your phone to origional rom.
I was using WM 6.5 without hardspl when the problem occured. then i did hardspl and installed custom roms, i even tried with WM 6.1. It didn't help about any of it. I'm used to not using the keyboard actually, but the problem with microphone is annoying..
Same problem with the keyboard
gurcanmerdal said:
Wow i just saw your message and suprised. Is that my phone you're using? Because I have that end key problem too. It works when I press too hard. And I have 3rd problem now. I think my phone's microphone is not working. People i'm talking on the phone is always complaning about that they can not hear my voice or it's too low. Now I have three problems:
1. Phone is turning itself off when i slide the keyboard out.
2. End key is not responsive.
3. Microphone is low or its broken..
Click to expand...
Click to collapse
I have the same problem !!!! Did you manage to resolve because I am sure this is software relatred. I had android on my phone prior to this and fixated that the issue is coming from this
Had the same keyboard issues, found that it was a battery issue. when you shut the phone, the battery would loose connection.
bluewaterkayak,
more info on the loose battery connection.
i have the same problem with sliding the keyboard down and the screen turning off. closing it, pressing the sleep button 2x, turns the phone back on. i can slide the keyboard down just enough and hold it to type out a text, any more and it'll go off.
THIS IS SUPER ANNOYING
Bumpski. Really need this fixed.
What ever you last installed take it off. If not you might have to go factory restore
It's definitely not a software issue. The screen itself somehow gets disconnected when slid up all the way.
Took it apart and found nothing obvious wrong. Is there something to look at exactly when the slider is at the end of it's travel? The cables seemed fine. The problem only happens at the end of travel.
I cleaned the slider area and pried some contacts down. Nothing. Put it back together and same problem.
Ideas??
See here:
http://forum.xda-developers.com/showthread.php?t=561151
Tried the fix posted in the last link with Kapton Tape.
Didn't work.
Any ideas?
I have the same issue. My old VZW TP2 is sitting in a drawer in my house because people kept saying they couldn't hear me on the other end. Also on my new one, when i slide the keyboard in/out sometimes it turns off, not always though. I figured it has to be a hardware issue as well, if i do it slowly nothing happens but if i just slide it open and let the springs kick in, it usually cuts off once it 'snaps' to the end of the sliding path.

Problem with notification bar pullong down randomly

Hey there
Had the phone since release
Started with this problem yesterday. It's random, the notification bar pulls down and pulls back up within a second. Sometimes it doesn't release, I have to press power button to enable me to use the phone.
I switched on "show taps" in developer options, and it appears to be a screen press from the top centre of the phone. Only from there.
I've tried replacing the screen protector, tried cleaning the phone, power cycles... I've not tried a factory reset at this point, would need to back everything up.
On 8.1
I'm at my wits end
Thanks in advance
Do you have a case installed? Sometimes phone cases trigger phantom touches on the display.
I do, since day one.
Took it off and still get same problem
I'd use a screen capture app to show the phantom touches that's keeping you from releasing the notification bar and contact Support at this point. But yeah, you should begin backing up your data.
try to use the developer menu -> show touches and see if it's software or hardware related
....actually i have been getting random, backspaces key presses.....i am typing away, and than I will sense the "phantom" key press the backspace, and look as my message get completely deleted. Never happened before, same case/same screen protector from DAY1....I just restart my phone, but still wear. happened twice since OREO update
Boot into safe mode and then turn off and start up.
Fixed my menu bar issues.

Touchscreen Occasionally not responding

Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Please upgrade to the newest firmware.
Sydrox said:
Greeting,
I have a weird issue where occasionally after I unlock my phone, my screen doesn't respond to touches.
The phone works and responds to physical button presses but not touch.
Not sure exactly when it started happening but I've noticed this since last week.
Any idea what might be causing this?
I'm running Android Pie 52.0.A.3.202.
Click to expand...
Click to collapse
Got the same issue on 52.0.A.8.50. Usually opening the app drawer then hitting back solves it - otherwise none of the virtual buttons work.
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
bobsright said:
Searching the web it seems touch screen issues are pretty common on this phone. I'm a bit surprised there isn't more being said here about it. Some experience delayed response, dead areas and no response at all. I have all those issues. Yes I am on the latest firmware. I bought the phone used with a cracked screen. I checked it out and everything seemed fine. I didn't use the phone, just set it aside til replacement screen came. I should have used the phone to thoroughly check it out but didn't want to go through the set up process as I was thinking of B/L unlock and root. New screen came, put it on and seemed to be working fine then screen would be unresponsive. I did factory reset, software update, software repair, went into settings and made sure sure everything was good there, nothing helped. The center of the screen (it's low and a bit off center) is pretty much dead. To open launcher I have to touch and hold near the top of the display. Touch and hold apps is tricky. Usually the app just opens. When I do get it to hold, I can't drag it anywhere. Also, icons in the drop down menu cannot be rearranged or edited. I can swipe up/down, side to no problem. Whenever touch goes dead completely, the home, back and minimize buttons go grey. Tapping the power button gets them back functioning again. . Function test fail. Free draw lets me make a few seconds of scribbles then freezes. The x and rectangle block draw does the same. Tapping power button does nothing to unfreeze either. The color test pass even the block one where you toggle on/off sections of the screen in blocks. It's really weird. First impression would lead me to the screen but it really acts like a software issue. From what I've read so far this phone uses two different display drivers. I not seen anything on how to change that and it would more than likely mean B/L unlock and root, which I'm not against doing. I would just like to know definitively if it's hardware or software. Any input would be greatly appreciated.
Thanks
Click to expand...
Click to collapse
Maybe the Screen Connector wasn't 100% clean.
Or not only the screen is damaged.
I heard that the touch problems are mostly fixed with PIE. The closed source clearpad touch driver is..... Hoping Q gives us an further updated driver.
You still get sometimes ghost touches on higher workload or if the keyboard app is slow, but if you have dead spots the hardware sounds damaged.

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