$50 credit for preordering? - Nexus 5X Q&A, Help & Troubleshooting

I've looked in my Google Wallet, etc. I never received the $50 credit from Google. I ordered it within a minute after the Nexus 5x went live. Thanks in advance for the help.

flexnix said:
I've looked in my Google Wallet, etc. I never received the $50 credit from Google. I ordered it within a minute after the Nexus 5x went live. Thanks in advance for the help.
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I was under the impression that the phone comes with a physical card with a code redeemable for the $50 credit. I don't know if that's true or not, but I won't get concerned until after I get the phone tomorrow.
Sent from my Nexus 5 using XDA Free mobile app

I was thinking the same thing, but I do remember reading that it was going to be emailed once the phone shipped. We'll see.

"Purchase a Nexus 5X by 10/25/2015 and get an email with a Google Play promotional credit once it ships. Redeem offer before 12/31/15. Terms apply.*"
So once your order ships, you should then receive an email with the promo credit attached.

i also am waiting for the email with $50 credit and code for half off nexus case.

My order has shipped and I did not receive a code.

donutman said:
i also am waiting for the email with $50 credit and code for half off nexus case.
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I was hoping the same thing, that I could use the credit to purchase a case for the 5x. But the fine print on the Google store says:
"... Google Play credit cannot be used on the Google Store. Some subscriptions excluded. ..."
Looks like the credit can only be used for App purchases.

My bet it won't come until after the return period ends. If not a lot of people could buy a lot and then return them once they get the credit applied.
Sent from my SM-N920T using Tapatalk

I contacted their support, was advised to wait up to 48 hours for the email. I've already received my 5x so only time will tell.
Tidbits said:
My bet it won't come until after the return period ends. If not a lot of people could buy a lot and then return them once they get the credit applied.
Sent from my SM-N920T using Tapatalk
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Usually they just reduce the refund by the card value if it was already redeemed.

I contacted Play Store costumer service and they said it should have come 24 hours after shipping. Mine shipped over 24 hours ago so I emailed my rep back to get things looked at more. I hope it comes soon! I got some things to download! x3

corgi1 said:
I was hoping the same thing, that I could use the credit to purchase a case for the 5x. But the fine print on the Google store says:
"... Google Play credit cannot be used on the Google Store. Some subscriptions excluded. ..."
Looks like the credit can only be used for App purchases.
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we get $50 play credit AND a code for half off nexus case. Thats why the email said after i placed an pre order

My order shipped Monday, here it is Wednesday with no code yet and I'm holding the 5x in my hand.
Sent from my Nexus 5X using Tapatalk

Twolazyg said:
My order shipped Monday, here it is Wednesday with no code yet and I'm holding the 5x in my hand.
Sent from my Nexus 5X using Tapatalk
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Exact same here
Sent from my Nexus 5X using Tapatalk

Twolazyg said:
My order shipped Monday, here it is Wednesday with no code yet and I'm holding the 5x in my hand.
Sent from my Nexus 5X using Tapatalk
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dmudd said:
Exact same here
Sent from my Nexus 5X using Tapatalk
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Same here. Has ANYONE received their $50 credit?

I just talked to Google rep. He said you should get email of it within 96 hours of after your phone has shipped.

I got mine a couple hours ago, phone arrived yesterday morning, so about 36 hours after receiving phone I got the code in my email.

My 5x was delivered yesterday. I set it up last night and overnight I received the $50 Credit.
It is just a code via email.

I received my 5X yesterday and I received the $50 credit email as I was setting up the phone and updating it last night.

My phone shipped on Wednesday. I didn't receive my phone yet, but I received the code via email for two phones.

My phone shipped Wed., got the code today. Kinda felt deceived by the case promotion since it was only for the Adopted case. I thought it would be for any case in the Google Store. Pretty disappointed by that.

Related

amazonwireless back-ordered till January 9thish

Yea I went to apply for it and well it gives a estimated arrival date of January 9th... I was so bummed. I don't want to order a phone adn be charged for service before I even get the phone.
So where did you guys and gals order it from?
Best Buy.. $99 this week
________________________________
Credit Approval Information
We're sorry, there was a problem with your request. Please contact your carrier directly for assistance
:{ Wonder if it is because i am a JR and my father lives at the same address and they can't find me...
I received mine from a LG covention they had in Atlanta weeks before its release, then I ordered one through Sprint on the 19th and havent got a shipping notification yet. That could be because of the holidays, but at work we can order them and have them in within 3 days, so I wouldnt think they are on backorder from the manufacturer, probably amazon is setting expectations for the holiday season.
Like mentioned before BestBuy will price match almost any online price and if its a new line of service not an upgrade almost every real coporate sprint store will as well.
i got it from letstalk wireless. The error was that WHile I am a JR my father has a sprint account and we live at teh same address so they needed confirmation it was someone different. Anyways No deposit and 3 lines :} Im happy lol and with my corporate/university discount I only pay around 64~69 ish a month.
So My soon to be fellow phone owners long live optimus G XD
Mike_77 said:
Best Buy.. $99 this week
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I got mine Sat. at BB. Last one in stock. I just walked in at the right time I guess.
Lucky well Im atill waiting for letstalk to start shipping they haven't recieved that I've been approved yet
Sent from my PG86100 using Tapatalk 2
Im telling you cancel your order and take the confirmation email to any of your local sprint retailers and they will price match it to close new line activations an we have plenty in stock on hand so there will be no waiting
Sent from my LG-LS970 using xda app-developers app
BigRitz said:
Im telling you cancel your order and take the confirmation email to any of your local sprint retailers and they will price match it to close new line activations an we have plenty in stock on hand so there will be no waiting
Sent from my LG-LS970 using xda app-developers app
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I would but the closest one is 45 minutes away and with being a full time college student and full time job plus a second one travel time is a tad limited. And the stores here. raduoshack etc don't carry it so I was stuck going online.
Sent from my PG86100 using Tapatalk 2
Just wondering if you received your device yet? I ordered a device from amazon recently and seems like they gave me the same 8 week till ship scenario too, just wondering if it will really be that long.
cmsjr123 said:
I would but the closest one is 45 minutes away and with being a full time college student and full time job plus a second one travel time is a tad limited. And the stores here. raduoshack etc don't carry it so I was stuck going online.
Sent from my PG86100 using Tapatalk 2
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I am cheap, so waiting was no problem as I had an epic I still love. I ordered it Dec. 1 (my upgrade date) and it said it was backordered until jan 16th for the estimated delivery. Anyway, long story short it came in the mail on the 6th. I can't say the backorder is just BS, but I thought I was gonna be doing the 25 days after christmas countdown to get my phone.
When I bought mine, it said it was on back order and expected in January. I got it 5 days later. Not promising anything, just sharing my experience.
Sent from my Nexus 7 using xda app-developers app
Ordered from lets talk and got it next day
Sent from my LG-LS970 using Tapatalk 2
Best buy is $99 now and they will price match amazon if either price changes.
Sent from my LG-LS970 using Tapatalk 2

[Q] For US guys that got the phone from Clove

Hi,
did you guys get any mail confirmation about the shipment ?
my payment was processed 5 days ago, again no confirmation about it, but when i check my cards history is not longer in pending status but transaction completed. so clove has my $$$
no mail to confirm that the package is on the way.
also how long was it until it was received ?
Gjole86 said:
Hi,
did you guys get any mail confirmation about the shipment ?
my payment was processed 5 days ago, again no confirmation about it, but when i check my cards history is not longer in pending status but transaction completed. so clove has my $$$
no mail to confirm that the package is on the way.
also how long was it until it was received ?
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They should have sent you an email and instructions on how to verify your purchase. A couple security questions.
Sent from my Nexus 5 using Tapatalk
I wan to buy it from UK, but i afraid there will be problem. Anybody got it from handtech?
Sent from my MI 2S using XDA Premium 4 mobile app
I ordered mine from Clove on Sunday, February 16. I then got the email about the document they needed for security. I replied immediately. When I woke up on Monday, I had two emails from them saying that the order was completed and another one with the shipping information. I chose the more expensive shipping option from DHL and am able to track every single step of the transit.
Gaúcho comedor said:
I ordered mine from Clove on Sunday, February 16. I then got the email about the document they needed for security. I replied immediately. When I woke up on Monday, I had two emails from them saying that the order was completed and another one with the shipping information. I chose the more expensive shipping option from DHL and am able to track every single step of the transit.
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What about the security?
Sent from my MI 2S using XDA Premium 4 mobile app
For those who have recieved it, were you charged any customs/duties fees?
Has anyone shipped one out to Canada from Clove? Debating ordering today!!
I ordered mine on Sunday evening 2.16.14 from Clove.UK, they asked for verification in email, I replied right away and got my Z1C today 2.19.14 at noon in USA with DHL. Great service.
No additional custom fees or anything, just the price I paid on Clove web site.
dtosun said:
I wan to buy it from UK, but i afraid there will be problem. Anybody got it from handtech?
Sent from my MI 2S using XDA Premium 4 mobile app
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I got mine from handtec I actually preordered it in January and it shipped the day they got them in stock, its the second phone I ordered from them with no problems
Sent from my D5503 using XDA Premium 4 mobile app
well something is wrong then .. i didnt get any mail like that, only
Your order from Clove Technology has been processed successfully mail.
nothing about security documents or shipping info. ordered on 14, payment fully processed on 16th. i chose DHL on checkout too. i guess i need to mail them about it .. as you guys got it in few days.
i ordered black model, they report only the lime one to be out of stock.
I ordered my black one on the 12/13 got my email the next day had to juggle with the security part since my bank is a pain... Got clearance Tuesday shipped that evening and now its in the US with delivery of tomorrow =D
Sent from my Nexus 5 using Tapatalk
I got mine just fine after verification, and back and forth with my credit card company. Real pita, but got it shortly thereafter...
Happy so far, other than bugs found in the dual loader software, but good thing I use linux normally to work around it.
I wan to buy two z1 compact from handtech or clove. Anybody has problem when they get it more than one device?
Sent from my MI 2S using XDA Premium 4 mobile app
dtosun said:
I wan to buy two z1 compact from handtech or clove. Anybody has problem when they get it more than one device?
Sent from my MI 2S using XDA Premium 4 mobile app
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I preordered two from Clove back in Jan. My items shipped on Feb 4th and received both device in one package on Feb 7th. Clove and Handtec are very high reputable companies. Ive been using Clove for over 10 years and Hantec for about 5. No issues whatsoever.
Do handtec need the same verification as clove?
Im on the ping pong game with the authorization code with citi bank and clove.
the thing is, handtec says they will not charge me until it ships, while clove already charged my account and did not shop it yet .. they still require the check.
Clove is running a special that includes the DK32 dock free with purchase of the Z1 Compact. Got me to bite.
aldo37 said:
Clove is running a special that includes the DK32 dock free with purchase of the Z1 Compact. Got me to bite.
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That sucks... I just ordered one like a week ago =( oh well
Sent from my D5503 using Tapatalk
whaaaat, noo. damn. that's what we get for jumping the gun ..
what will happen if i order just the dock now ..
Gjole86 said:
what will happen if i order just the dock now ..
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I sent an email asking clove for a free dock since I'm still within my return period let's see how they respond. Either way it's no biggie just a little miffed but I got to enjoy my phone for a week. Plus my dock I ordered already got here
Sent from my D5503 using Tapatalk
I hope they say yes, let us know. Its the official dock after all, why turn down the offer.
In meanwhile, amazon.com listed the Z1 Compact too.
http://www.amazon.com/Sony-Xperia-Compact-Android-Smartphone/dp/B00HIW5WW4
593$ for Black
599$ for White
same price as from clove more or less.

free daydream vr with preorder from google store?

according to droid-life, that's the case.
http://www.droid-life.com/2016/10/04/google-pixel-pixel-xl-now-pre-order/
This is the only bit of info that's available on Pixel's page.
"Pre-order Pixel and get a promo code for the Daydream View — on us"
Awesome news, I had no clue. Apparently that also applies for preorders through Fi
It actually says
Terms and Conditions
Offer applies to redemption of one Daydream View VR headset with the pre-order of a Pixel phone on the Google Store in the U.S. starting on 10/4/2016 and available while supplies last. After a qualifying purchase of a Pixel phone, a promo code will be emailed within approximately 4 weeks from the Pixel phone shipment date. The promo code must be used on the Google Store before 12/31/2016 and will expire after this date. The promo codes are not stored value, are for one-time use only, cannot be transferred to other users, cannot be exchanged for cash or cash equivalent, and have no balance after one-time use. Google Inc. is not liable for lost or stolen promo codes, or for expired promo codes that are not redeemed before 12/31/2016. To be eligible, user must be a US resident, age 13 or older, and have or activate a Google Payments account. Terms subject to applicable laws. Void where prohibited.
I just got my promotional e-mail from google mailing list that i signed up for about the pixel phones.
It says right in the text "pre-order pixel and enjoy the new Daydream View VR headset on us"
That should confirm that its a promo code for 100% off.
USA only. Nice one Google.
I ordered my phone from the Google Store right after the conference but before this email went out. I wonder if I will get a promo code or not?
Toaplan said:
I ordered my phone from the Google Store right after the conference but before this email went out. I wonder if I will get a promo code or not?
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I'm in the same boat. I'm sure there are many of us that ordered before the email went out. Wouldn't make sense for the first people to order to not get the free headset. Just in case, I'll have my torch and pitchfork ready to go. [emoji16]
Sent from my Nexus 6P using Tapatalk
xciton said:
USA only. Nice one Google.
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Yea, ain't cool at all.
I hope I get the vr. That'll take the sting out of these pricey phones. Still can't believe no 64gb version.
NICE! Free VR headset if we ordered through Google. I didn't want one, but for free I'll sure as he'll try it.
Yes... I agree. 32gb to 128? I have a 64 gb 6p and its perfect.
Yeah. Don't understand the 32gb-128. And VR daydream is not free. You had to buy a way over priced phone first. Lol
Sent from my Nexus 6P using XDA-Developers mobile app
US only..... Meh!
That's really not fair to people outside the US who have made pre-orders. Booo.
And Canada gets a 3 months free Google music subscription ONLY if you're not a member already.. bs.
I just got an email from Google saying that I am confirmed to get a code for the Daydream View about 4 weeks after my order ships. It's good that they don't leave you hanging wondering.
Toaplan said:
I just got an email from Google saying that I am confirmed to get a code for the Daydream View about 4 weeks after my order ships. It's good that they don't leave you hanging wondering.
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I just got one too.
uploder said:
I just got one too.
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I also got one
I preordered two, two VR headsets?
Sent from my XT1095 using XDA-Developers mobile app
All models get this daydream offer? I haven't seen any emails about it yet after I ordered earlier.

Daydream View promo code?

Has anyone that ordered their Pixel from Google received their code for the Daydream View yet? Says on the Google Store that is will ship in 2-3 weeks. Just curious.
we get the code 4 weeks after purchase, read the email they sent you after your preorder.
Thanks for being one of the first to order Pixel, a phone by Google. Because you made your purchase during the pre-order period, you're eligible to receive the new Daydream View virtual reality headset on us.
Within approximately four weeks of your phone shipping, you will receive a promo code via email which you can use to redeem your Daydream View on Google Store, as long as you didn't cancel your order or return your Pixel phone. Full terms of the promotion can be found below.*
Get ready to experience high-quality, immersive VR with your Pixel and Daydream View.
Sincerely,
The Google Store Team
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vivanshah said:
we get the code 4 weeks after purchase, read the email they sent you after your preorder.
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To be fair, "Within approximately four weeks of your phone shipping" could mean anytime between the day your phone ships and six weeks from then.
I could've sworn I had already received the code and submitted my receipt to Verizon. But now I can't find the email to save my life
I had received the code and submitted my claim. It says that they received my information and said try back in a week. This is threw vzw not Google tho.
Sent from my Pixel XL using XDA Labs
holla420 said:
I had received the code and submitted my claim. It says that they received my information and said try back in a week. This is threw vzw not Google tho.
Sent from my Pixel XL using XDA Labs
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Ok so I'm not crazy then lol. I hope I don't need that email, though
Edit: I found the email. It was at the bottom of my tracking and shipping information
ChrisAC84 said:
Ok so I'm not crazy then lol. I hope I don't need that email, though
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All I needed was the name and something else I can't remember lol. no receipt
Sent from my Pixel XL using XDA Labs

Daydream VR

Have any of you heard anything about your complimentary Daydream VR unit that early Pixel adopters are supposed to receive?
norcal61 said:
Have any of you heard anything about your complimentary Daydream VR unit that early Pixel adopters are supposed to receive?
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All I got was the confirmation email on Oct 6.
Says 4 weeks after shipping I should receive a code for the headset
I talked to a Verizon chat person on their website. They gave me the code and I finished filling everything out. Says 3 weeks for shipping.
TopazAaron said:
I talked to a Verizon chat person on their website. They gave me the code and I finished filling everything out. Says 3 weeks for shipping.
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Correct. If you pre ordered from Verizon visit your digital rebate center for com enter promo code GOOGLEGIFT a d follow all form prompts.
I just got a tracking number for mine. Says it should ship in 14 days.
Sent from my Pixel XL using Tapatalk
Same here. I received a tracking number and it said about 2 weeks.
all I got was an email saying I should receive another email soon with a code. Other than that, I haven't received anything.
I haven't heard anything from the Google store yet
Sent from my Pixel XL using Tapatalk
Flexia32 said:
I haven't heard anything from the Google store yet
Sent from my Pixel XL using Tapatalk
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Me neither. Im still in preorder status
Sent from my Huawei Honor 5x using Tapatalk
dermotti said:
Me neither. Im still in preorder status
Sent from my Huawei Honor 5x using Tapatalk
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I have my Pixel xl though
Sent from my Pixel XL using Tapatalk
StyleUkno said:
all I got was an email saying I should receive another email soon with a code. Other than that, I haven't received anything.
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I got the same.
justin483 said:
I just got a tracking number for mine. Says it should ship in 14 days.
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Did you order your Pixel XL directly from Google?
No. Verizon.
Sent from my Pixel XL using Tapatalk
I got an email from Verizon yesterday. Sounds to me like they're sending a gift card, and I then have to order the Daydream VR
Good News! Your rebate submission is now valid for Buy a Google Pixel or Google Pixel XL, Get a Free Google Daydream VR. Your rebate card is currently being processed for mailing and should be shipped within 14 days.
Your rebate tracking number is: *********
To check your rebate status just click on https://www.yourwirelessrebatecente...less/trackdetails.html?track_number=*********
Please be sure to keep a copy of your tracking number for future reference.
If you should have any trouble with the link above please go to the status page and enter your tracking number there.
Thank you for your purchase and we look forward to serving you again. Find out more at www.VerizonWireless.com.
Sincerely,
VERIZON WIRELESS
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Missed a UPS package from Verizon today. Anyone know if it might be the Daydream? Anyone get theirs today? The only other thing it could be is a return box for my note 7, so I'm not sure. Seems awful quick to be the VR headset. Guess I'll find out tomorrow.
---------- Post added at 02:32 AM ---------- Previous post was at 02:31 AM ----------
Also, it requires signature, so hopefully it's the Daydream.
Got my phone from google store and the email said "within approximately four weeks of your phone shipping". So that could be before or AFTER it was shipped.
johnciaccio said:
Got my phone from google store and the email said "within approximately four weeks of your phone shipping". So that could be before or AFTER it was shipped.
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The email I received noted that I would receive promo code to redeem. I don't think they are sending them automatically but sending codes and then you would have to order it from store.
Sent from my SM-T713 using Tapatalk
Sorry. Talking about the promo code... Anyone know what the official release date is? It is not stated anywhere.
johnciaccio said:
Got my phone from google store and the email said "within approximately four weeks of your phone shipping". So that could be before or AFTER it was shipped.
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Yea, I wasn't sure how to interpret that either.
On wikipedia it says Nov. 10 but everywhere else just says November.
I checked the reference and it says nothing about the 10th.

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