Fingerprint scanner warm to the touch? - Nexus 5X Q&A, Help & Troubleshooting

Anyone else have this issue?
I'm on my second Nexus 5X in four days (first one had a stuck pixel on the screen), but both of them exhibited the fingerprint scanner being warm (or even hot sometimes) to the touch. This happens whether it's being charged and idle, charged and in use, or not charging and in use.

Mine is cold idle, gets warm when the phone is under load (i.e playing a game) but it's more the general area that's warm than specifically the fingerprint scanner.

Mine was warm tonight. I hadn't used the phone for over an hour. Google play services at the top of my battery list. Something in the play services must be stuck and using processing power. Time for a reboot I guess.

Related

[Q] EVO random restarts when multitasking GPS/voice - Sprint knows of this issue

I have noticed that when I am using my EVO in the car for GPS + bluetooth + charging, it can get quite warm. Especially when its sitting in direct sun. Several times now while it's sitting in my cup holder it has started blinking the LED rapidly. I checked the battery temp in the battery app I run and it was approaching 50 degrees Celsius. What is a reasonable cut off temp that I can set an audible warning with so I notice next time it starts getting really hot? 49C ? What is considered the point where an EVO is "too hot"?
Also, on a potentially related note, the EVO will often crash and restart when I'm using GPS + voice communication (on a call) + BT + charging. This seems to be the required combination of multi-tasking to replicate the restart. I do this a LOT in my car with work so I have easily replicated it several times. I called Sprint and talked with advanced tech support. Once I described the specific problem he essentially offered to send a replacement phone with almost no resistance. This led me to believe its potentially a common/known issue internally at Sprint. Once I said a few magic words (voice and GPS simultaneously), he seemed to acknowledge it was a valid issue he had some experience seeing. They replaced a 0003 unit with a hardware version 0004 unit. Unfortunately, the issue still occurs. However, it doesn't seem to necessarily be heat related as the phone isn't always hot when it happens and I don't get rapid LED lights like when it has gotten really hot. All battery use has been the normal stock battery in both hardware versions.
Background info:
For testing purposes I am using stock Sprint rom fully updated, rooted. All standard radio/kernal, etc. No overclocking or anything like that.
I do all those Multitasking things all the time. It has never crashed/rebooted, in fact I don't recall ever having a random reboot.
I rarely have it in direct sunlight, I use a ProClip most of the time (which does allow a lot of air all around it).
It does get warm doing GPS, Charging and BT Voice Call. And it barely keeps up charging while GPS Navigation is going.
It might be your charger is allowing it to charge faster than it can handle.
I run MikGinger now and ran NonSense ROM for while.
My BT is always a little flakey though. If I make a call, hang up and wait and make another voice dial call it will all work fine. If I hang up and immediately make another call the phone will disconnect headset and leave Voice Prompt on Screen. If I clear screen and click headset again it reconnects fine and all is good. Every ROM has done this including CM7, Stock and Leaked based ones.
I had this same issue on my original phone. Doing anything in the car while it charged caused it to reboot. Even after being off and cooling down, I could get it to reboot by quickly scrolling up and down in the browser. My phone would just get warmer and warmer, then reboot.
I got them to give me a replacement, and all has been fine after that. It's a white Evo, HW rev 0004. I'd recommend getting another replacement. You shouldn't have to sacrifice doing what you want in order to keep your phone running. I can now have my phone charging on a hot day while getting GPS instructions and listening to Pandora. I don't have any bluetooth stuff, but I imagine I could do that as well.

[Q] Epic takes 12+ seconds to wake, possible water damage?

I may have had a little incident with my Epic where I jumped into a river with it in my pocket..
Now it takes about 10+ seconds to wake.
It actually barely got wet (I didn't completely submerge the phone, and realized what I had done in less than half a second), there was definitely moisture in between the keyboard and screen though. I immediately pulled out the battery and the Florida sun had it completely dry in 30 minutes.
Since then it takes forever to wake. there are no other issues whatsoever that are noticeable, and if the phone is actively doing anything in the background with the screen off (playing music, streaming music, installing stuff, or plugged in) it wakes instantly.
Also if the screen is off and its not doing anything (when usually it would take 10 seconds to wake) and I plug it in before waking it, it will crash and reboot 80% of the time.
annnd if I slide open the phone while its being slow, the keyboard back light will be turned on, though I still wait 10 seconds for the wake.
Running SyndicateRom (latest version), and I have re-installed it freshly, no help.
I have not reset the phone completely where I would have to redo clockwork mod yet. I would have to backup heavily to do that and I have been putting it off thinking it wouldn't help anyway
Any insight guys?
Also, I have SetCPU, and I have made sure that the minimum clock speeds weren't too low, and have jacked them up to 400+mhz even once, and it still would not wake for 10 seconds.
weird thing is that even at that setting, I would still see the speed dip to 100mhz. I know my way around the overclocking software, and I do know it was set properly. Does this happen to others?
Water damaged...
If you remove the battery and look on the opposite side of contact leads, there will be a white sticker, if it's red, then that indicates water damage. Taking it in for repair/replacement at the sprint store will result in charges to you due to it being your fault. YMMV tho
If not, then take it in for replacement/repairs, if you have TEP or under the 1yr manufactures warranty. YMMV also on charges.
Also might want to backup then return to a stock ROM to verify that the issue is hardware related or not.
GL

LED Flash heats up to unconfortable levels!

Hey Folks,
I was using an app today called "instant heart rate", and i noticed that my LED flash get's uncomfortably warm when i touch it! I have used this app many times before with my older galaxy phones, and i never had any issues with a hot led, i could keep my finger on it as long as i wanted and it never got hot, only slightly warm. However with the optimus G, i noticed that within seconds the the LED get's scorching hot to the touch!
Has anyone else noticed this on your devices? If you turn on your camera flash, and you touch it with your finger firmly in place, does it get too hot to hold comfortably in place for more then 10 - 20 seconds?
I'm wondering if the glass design of the back is acting as a heatsink for the LED and what i'm feeling is the instant heat transfer from the LED, wheras with a plastic device like a galaxy phone, the heat is confined to the PCB and is not directly transmitted to the back cover.
Can you guy's check and report back. You can use any app, like torch, or camera. I only mentioned instant heart rate because the app requires you to touch the camera and flash for it to work.
Tried it, it is getting hot... to hot to hold it.
But then, It is a light...!
My one is ok. I mean it gets hot, but still i can touch it.
Mine gets pretty hot, but I can still touch it.
I accidentally left it running once for a few hours and nothing happened, it was still fine so looks like there's no need to worry.

Too Hot to Hold (anybody else?)

My S6 Edge often times get quite hot...too hot to hold. I don't use any case. Just screen protector. The frame gets really hot to a point that I can't hold it. Downloarding large app from Play Store...or playing games like Riptide 2 trigger the temperature to spike.
Anyone else experiencing similar overheating?
Same here. Mine gets hot to the point where you cant hold it when plugged in charging.
Had that issue. Returned it. 2nd device hasn't had the issue so far after a week of both normal and intense use.

Does your OP3 become a flaming ember?

I love my new Oneplus 3 which I've had for less than 4 days. Everything's great except one thing: the phone get super warm when we go outside. The battery temp reads at 37C to 38C. The phone has not yet malfunctioned due to temperature, however it feels very warm to touch. And I'm not even using it much - it is either idle in pocket, or it plays audio via headphones.
I know it is summer, and temperatures outside are scorching, but have two other phones and they do not produce that effect. I am speculating that it might be the aluminum casing of OP3 that conducts the heat more easily than plastic on other devices.
Does anyone experience the same with their OP3?
What should be a good battery temperature for an idle phone in summer when it is around 35C outside?
Try disabling all gestures and fingerprint sensor.
Mine has never gotten hot before and I'm on it all day. I have my gestures turned off, night mode enabled as well as sRGB. My brightness is set to probably 20%. I only have notified actions enabled for apps that actually need to notify me.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
I've got all gestures and fingerprint scanner left on. No issues here. Although there is a known issue with the fingerprint scanner activating while the phone is in a pocket causing heat and battery drain. Disable the scanner or turn the phone away from your thigh to remedy.
That's normal. Move on.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Thanks guys. I will disable gestures and fingerprint scanner, and see how it goes.
I know 38C is not high for a battery, so the more strange it is that the device feels so very warm.
it's the metal...it's my first time my phone doesn't have a plastic back, i wondered the same. the temperature in your pocket will make it always feel a bit warm. if they say "cold" they mean it doesn't have got any heatspots
I have the OP sandstone case on mine. Heat is a non issue. My Moto X pure though, that hot as was my HTC m7

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