Nexus 5X call and speaker quality. - Nexus 5X Q&A, Help & Troubleshooting

Hi Nexus owners ,
1. What is the call quality of this phone ( volume, quality, what say other side ? )
2. how it looks with the quality of external speaker (It is really that bad ? )
Thanks.

kalousek said:
Hi Nexus owners ,
1. What is the call quality of this phone ( volume, quality, what say other side ? )
2. how it looks with the quality of external speaker (It is really that bad ? )
Thanks.
Click to expand...
Click to collapse
I found the call quality (my side) pretty good - clearer than a UK landline and better than the Nexus 5. On the other side though, they stated it sounded like I was in a fish bowl. (was in the kitchen at the time with an extractor fan on so could have been any noise cancellation struggling)
Speakers are ok - bit louder than the old 5 but there's some distortion at full volume. Fine a level or 2 below full though

Highland3r said:
I found the call quality (my side) pretty good - clearer than a UK landline and better than the Nexus 5. On the other side though, they stated it sounded like I was in a fish bowl. (was in the kitchen at the time with an extractor fan on so could have been any noise cancellation struggling)
Speakers are ok - bit louder than the old 5 but there's some distortion at full volume. Fine a level or 2 below full though
Click to expand...
Click to collapse
thanks for fast reply.
It worries me a little. You could make one more call from a normal environment and give me a feedback ?

kalousek said:
thanks for fast reply.
It worries me a little. You could make one more call from a normal environment and give me a feedback ?
Click to expand...
Click to collapse
If someone hasn't done it before this evening, I'll sort that for you (just hard to find someone to call during the day you can ask how you sound!!)

I'd say the speaker quality is pretty awful. Sounds like the speaker has blown and I'm in the process of arranging a replacement. I then tried this with a friends 5X which just arrived and it's the same. I'm hoping there's a bad batch.

I received my 5X yesterday. Tested yesterday and today and the call quality is very poor on mine and sounds really tinny. Anyone else experiencing this?

Yep I have the same issue. My replacement 5x should be here tomorrow!

People should also state what carrier they're on while they're at it.
Sent from my Sprint Galaxy S5.

I'm in the UK on the Three network.
Just spoken with Google support and they said I need to do this before they will think about sending out a replacement
--
If you are having any audio, speaker, or microphone issues with your device, please follow the steps below.
Step 1: Update to the latest version of Android OS.
Go to "Settings" > scroll down to "System" > touch About phone (or tablet) > touch System updates.
If your device is modified or rooted, revert your device to original factory image since troubleshooting steps may not work on modified/rooted devices. You can use our Nexus factory images to re-image your device.
Step 2: Remove obstructions.
Remove any cling film, stickers, covers/cases/bumpers, or anything else that can be obstructing the device.
Step 3: Enable safe mode on your device.
Ensure your device's screen is on, then press & hold the Power button.
Touch and hold the Power off option in the dialog box.
Touch OK in the following dialog to start safe mode.
To exit safe mode, turn your device off and on again.
If you discover that the issue doesn't occur while your device is in safe mode, it's likely that a third-party app or Android OS modification is causing the issue. You can start to use and narrow down your installed apps to try to pinpoint the specific app. When the culprit is identified, you can uninstall the app or contact the developer of the app for further support as follows:
Navigate to play.google.com.
Find the app and click on it to view its main page.
Scroll down to the "Additional Information" section. Here, you'll see "Contact Developer" options.
Step 4: While in safe mode, turn off Bluetooth.
Go to "Settings" > under "Wireless & Networks", touch Bluetooth.
In Bluetooth settings, if Bluetooth is on, touch the slider to switch Bluetooth off.
Step 5: While in safe mode, make sure the volume is on.
Go to "Settings" > under "Device", touch Sound > touch Volumes.
In Volume settings, slide all three indicators all the way to the right to make sure all sound is on and at max volume.
Note: When each slider is adjusted, a sound will be heard.
Step 6: Check if the issue is resolved.
Play with the volume levels to hear sound.
Make a test phone call.
Use Google Now to test your microphone.
If your issue isn't resolved, continue to the next step.
Step 7: Reset your device to factory settings.
If you're still unable to resolve the issue, or if the issue is so severe that you can't boot your device into safe mode, resetting your device to factory settings may help. Resetting your device to factory settings will erase all local data on your device. Backup of your personal local data (pictures, music and video files) is recommended.
To backup personal data on your device
To reset your device to factory settings
If your issue has been resolved, great! Let us know.
If your issue was *not* resolved and your device still experiences audio issues, call us or reply to this email and reference that you already went through our Audio troubleshooting steps which included resetting your device to factory settings.

I've made 3 phone calls and was told I sound loud and clear, I also had no issues hearing the other party.
Speaker quality is similar to the Nexus 5 but does get 2 steps louder. It could be described as harsh and lacking bass, a typical mobile speaker.

Just got mine today, I have to say I am unimpressed by the call quality by far. I am coming from a S4 and the call quality here is tinny, kind of like a blow speaker with higher pitches (not shrieking but women voices), I have another coming soon (blue) and will hope that phone has better call quality. If not then this phone has a hardware problem whether it's intentional or not.

I haven't spent that much time talking on the phone yet but what I have done sounded good on my end. I didn't ask people on the other end how I sounded but if it was bad it wasn't bad enough where they couldn't understand me. The speaker, which I don't use all that much anyways, sounds about as good as I'd expect. It is a little louder and sounds a little better than the speaker on the Nexus 5. Having it on the front does make things a little bit easier to hear but since I don't use the speaker on the phone that much anyways I'd rather it was on the bottom or back so that the bottom bezel could be smaller to help with one handed use.

Hi,
i bought a used "like new" unit from amazon a few weeks ago. During the first calls i noticed a horrible call/speaker quality. Theres a high pitch noise everytime the caller speaks. It hurts my ears. I know it sounds stupid, but its a fact. Anyone has noticed a similar behaviour? I don't know whether the speaker is broken, or it's just poor hardware quality.

kerngehirn said:
Hi,
i bought a used "like new" unit from amazon a few weeks ago. During the first calls i noticed a horrible call/speaker quality. Theres a high pitch noise everytime the caller speaks. It hurts my ears. I know it sounds stupid, but its a fact. Anyone has noticed a similar behaviour? I don't know whether the speaker is broken, or it's just poor hardware quality.
Click to expand...
Click to collapse
Try blowing air at the speakers. If that still doesn't work then return/exchange it. That's not normal. Only problem you should have with the speaker is low volume.
Sent from my Nexus 5X using Tapatalk

Very surprised to see messages about bad call quality. The call quality in my nexus 5x is excellent. Never heard any phone sound so real as if the calling person is in front of me. I rarely use the speaker phone though. I don't know how my voice sounds at the other end but never received any negative feedbacks on that front.

I just picked one up yesterday and so far the few calls I have made today have resulted in the other party saying I keep cutting out or they can't hear me speaking at all. Anyone else have this issue?

Related

Anyway to boost phone sound?

Some of you may have this problem, some of you may not, but me and my cousin have this problem with our G2 where the sound from the other line is very quiet for us when we use the phone... as a phone. So what I want to know is, is there any way to increase the sound on for this? Do we have defected phones?
I have this problem as well. In call volume is maxed out but it doesn't sound very loud at all.
I have root access with CM 6.1.0 RC3.
My calls are loud and clear. Its the speaker phone thats low for me.
Does it happen with all calls incoming and out going?
Also are you on wifi?
How is your signal strength?
Same with me my speak phone volume is lower than I would like it, but head set speaker loud and clear
Sk17z0 said:
My calls are loud and clear. Its the speaker phone thats low for me.
Does it happen with all calls incoming and out going?
Also are you on wifi?
How is your signal strength?
Click to expand...
Click to collapse
Yes, it's all of the calls that I make and receive. I'm never on wifi and my signal strength during the calls are all good. It may be just me also, but the G2 mic may be quiet also because when I call my cousin he sounds like he's whispering to me but when I call someone else their sound is just quiet, but enough to hear it with a small bit of background noise. I haven't asked him how the sound was when I called him since it's something I just noticed.
Mine's a little soft as well. It kinda sucks that one of the few flaws with this phone is it's use as a phone, lol.
Sent from my HTC Vision using XDA App
Anartic said:
Yes, it's all of the calls that I make and receive. I'm never on wifi and my signal strength during the calls are all good. It may be just me also, but the G2 mic may be quiet also because when I call my cousin he sounds like he's whispering to me but when I call someone else their sound is just quiet, but enough to hear it with a small bit of background noise. I haven't asked him how the sound was when I called him since it's something I just noticed.
Click to expand...
Click to collapse
You sure the phone volume is up? Also have you called Tmobile about this?
I have had mine for a little over a month and it is loud and clear, I have no issues hearing anyone, and no one has issues hearing me... really good sound quality imo. I am on stock rom still. Speakerphone is very weak for me as well.
Yeah, in call phone volume is incredibly weak for me. Going to try to boot into stock and see what happens. Is there an app to make the volume louder? Or some way we can change it?
EDIT: Okay. Turns out that I am an idiot. Phone is still new for me so I left the default protective screen on. As soon as I took that off, phone calls were a lot more clear. Just ordered a proper screen protector so I just have to be careful until then haha. Don't know if this will help out anyone but hey, figured I let you guys know.
You know, the real problem with the G2 is HTC quality control on those. I'm on my second G2...the call volume is way lower than my first one...
also the keyboard is a LOT better on the second one, I didn't care at all about the keyboard on my first G2, as the keys were very recessed and didn't have a real "feedback", so I never used it. Made me think the whole keyboard thing about the phone was useless, now I'm in love with it.
My problem is the hinge on the second G2 is much looser than the first one.
If you bought yours recently, just exchange it.
Sk17z0 said:
You sure the phone volume is up? Also have you called Tmobile about this?
Click to expand...
Click to collapse
I'm positive the phone volume up. I haven't called T-Mobile yet because I haven't had time.
Ditto on the in call volume, would like to boost.
Anyone try this app Louder Volume Hack v4.1?
http://www.appbrain.com/app/com.AutoMod
I came from an HTC Aria and had the same in call sound trouble, then I tried Louder Volume Hack v3.6 but no luck, did not work.
Instead after some other searching I found a XDA forum that suggested turning on the TTY for the Hearing Impaired option in the Aria and waa-laa ---it worked. Apparently though, this TTY / Hearing Imparied option does not exist in the SOUND settings for the Z.
So, still looking for idea on the in call volume boost.
malloy0
Theres an app called DSP Manager on CM 6.1.1 that i used to up the voume a whole lot. It comes already installed when you install that rom.
My speaker works great except during a call. I can't hear a thing from it when on a call however. It must be a software issue, then. I started a thread a bit back, but with no luck. I hope we can find a fix.
my in ear sound isnt that loud either.
Ok...regarding the app called DSP Manager on CM 6.1.1, I checked into this, but is appears it only helps on the "media" volume but NOT the phone speaker or in call volume for when the phone is to my ear during a call.
Can you advise, is DSP Manager helping for this in call volume?
Ok...
I found 3 different versions of DSP manager and frankly am afraid to install w/o having a little more dialog with some of you that may be wiser than me.
The three files are attached and as listed are:
DSPManager120210_ALL.zip
DSPManager_080910.apk
DSPManager_100810.zip
The DSPManager120210_ALL.zip file came from this link and appears to the the latest
https://github.com/CyanogenMod/android_packages_apps_DSPManager
The APK file came from this XDA link
http://forum.xda-developers.com/showthread.php?t=750765
Anyway, after looking at the DSPManager_100810.zip file in unzipped mode, the file structure is different than the other zip file, which makes me a little nervous to flash uisng ROM Manager of Clockworkmod.
Meanwhile, I may install the APK file because I can easily uninstall if there is no improvement in the IN CALL VOLUME.
Any insights are welcomed.
Well I dove in and thank goodness for NAND backups...
Here is the deal (as of 12/31/10 4:05 PM EST):
- DSPManager120210_ALL.zip DID NOT FLASH
- DSPManager_080910.apk INSTALLED BUT NO CHANGE ON MY DESIRE Z A7275
- DSPManager_100810.zip FLASHED BUT NO EAR PEICE SOUND NOR SPEAKER SOUND
Now as of 12/31/10 4:11 PM EST in an restoring from my 12/31/10 10:00 AM EST NAND backup.
Gosh I hate doing this trial and error stuff, talk about a heart attack.
Will update after I complete my full restore and hope all is back in fully operational order.
==========================================================================
UPDATE....FULLY RESTORED 4:21 PM EST...PHEW!!
Thank you Koushik Dutta for clockworkmod!!!
malloy0 said:
Ditto on the in call volume, would like to boost.
Anyone try this app Louder Volume Hack v4.1?
http://www.appbrain.com/app/com.AutoMod
I came from an HTC Aria and had the same in call sound trouble, then I tried Louder Volume Hack v3.6 but no luck, did not work.
Instead after some other searching I found a XDA forum that suggested turning on the TTY for the Hearing Impaired option in the Aria and waa-laa ---it worked. Apparently though, this TTY / Hearing Imparied option does not exist in the SOUND settings for the Z.
So, still looking for idea on the in call volume boost.
malloy0
Click to expand...
Click to collapse
Google intentionally plugged this hole. Meltus isn't developing this app beyond Donut.
FallingEdge said:
Yeah, in call phone volume is incredibly weak for me. Going to try to boot into stock and see what happens. Is there an app to make the volume louder? Or some way we can change it?
EDIT: Okay. Turns out that I am an idiot. Phone is still new for me so I left the default protective screen on. As soon as I took that off, phone calls were a lot more clear. Just ordered a proper screen protector so I just have to be careful until then haha. Don't know if this will help out anyone but hey, figured I let you guys know.
Click to expand...
Click to collapse
I'm soo sorry bro, I luld Happy new year!

Does your Galaxy Nexus make a clicking noise even on vibrate!?

So every single time I press a key that would normally make a sound, even if my phone is on vibrate, my Nexus makes a very faint "click" from the speaker. Under normal circumstances this is not really a big deal but when in a quiet room, it becomes REALLY annoying. I didn't even notice this issue until I was sitting in bed one morning reading my email and noticed the noise.
Before you say your device doesn't have this issue, try putting your phone on vibrate mode and then opening an app. As soon as you click the icon to open it, put the phone's speaker up to your ear and wait about 2 full seconds and see if you hear a little "click." Is this a widespread issue or something that is only affecting my device? Hopefully this isn't a hardware issue and can be fixed with a software update.
go to settings > sounds > uncheck touch sounds.
I experience this issue too, but only from time to time. I think it has something to with the media volume, but I haven't been able to narrow it down to that. It also clicks when I quickreboot.
Zepius said:
go to settings > sounds > uncheck touch sounds.
Click to expand...
Click to collapse
I tried this and it only fixed the issue for noises that would be made from the touch sounds. I still have the issue with all other button presses that would normally result in a sound (if it weren't on vibrate). This is clearly a bug but the question is whether it's hardware or software related!?
If I have to put the speaker up to my ear while opening a app to hear it...it doesn't seem like a legitimate problem because thats abnornal use.
However, I've never noticed any weird noises from my speaker and I've had my phone since November.
As I said, I didn't notice it either until I was in a very quiet room. Now that I know it's there I definitely notice it way more often and I don't have to put the phone near my ear to hear it.
try installing franco's kernel. It doesn't happen on his kernel.
I'm surprised there aren't more people complaining about this. I found this bug listed on the Android website but there hasn't been much discussion about it on XDA at all. To me, it's a really annoying buy that needs to be addressed and it seems like it's affecting most, if not all, Galaxy Nexus's.
http://code.google.com/p/android/issues/detail?id=22307

[Q] Verizon LG G3 Phone call volume issues

Has anyone with the verizon lg g3 experienced problems with phone volume and clarity during calls? When I use speakerphone, there is a bad echoing on the other person's end. When using normal phone speaker, the person on the other end sounds very quiet and sometimes hard to hear. Have tried disabling/enabling the phone privacy option, as well as the voice enhancement option. Phone is rooted so deciding if this is a problem worth unrooting for and getting an exchange (14 day period window ends wednesday the 13th) or if this a common issue a software update could fix. Input appreciated!
I also have had several reports of echo when on speakerphone? Has anyone else had this problem? I've flashed several roms....
I have the same issue - lg3 rooted and on cm13. People tell me they have a hard time hearing me (a lot of echo), and in most sessions volume is too low for me to hear them (in my car, especially). Doesn't appear to be a solution to this...
hey-my-knee-grows said:
Has anyone with the verizon lg g3 experienced problems with phone volume and clarity during calls? When I use speakerphone, there is a bad echoing on the other person's end. When using normal phone speaker, the person on the other end sounds very quiet and sometimes hard to hear. Have tried disabling/enabling the phone privacy option, as well as the voice enhancement option. Phone is rooted so deciding if this is a problem worth unrooting for and getting an exchange (14 day period window ends wednesday the 13th) or if this a common issue a software update could fix. Input appreciated!
Click to expand...
Click to collapse
had this issue. speaker phone basically echos no matter what for me. i have to decrease the volume so the other person doesn't hear me 8 times. friend of mine had a quite microphone issue. Returned the phone to fix it. but if all that's happening is you not being able to hear them. you can use lg volume booster to change the stock volume for calls. actual apps is on the playstore (Volume Booster LG G3 (Root)

Notification sound "fading in" effect

Hello xda,
Any time I receive a text or mail the notification sound starts low but quickly ramps up in volume. Is anyone experiencing this as well? Is there a way to set this so it's loud from the start? Hope that makes sense.
I appreciate your help and time
I noticed when the phone rings sounds only by the lower speaker, and sound very low and muffled.
Genetic517 said:
Hello xda,
Any time I receive a text or mail the notification sound starts low but quickly ramps up in volume. Is anyone experiencing this as well? Is there a way to set this so it's loud from the start? Hope that makes sense.
I appreciate your help and time
Click to expand...
Click to collapse
Have you found any solutions?
Robert's PDA said:
Have you found any solutions?
Click to expand...
Click to collapse
it seems no one has been able to solve, i can´t believe that nobody notice this bug
I've noticed it too but just figured it was normal.
Genetic517 said:
Hello xda,
Any time I receive a text or mail the notification sound starts low but quickly ramps up in volume. Is anyone experiencing this as well? Is there a way to set this so it's loud from the start? Hope that makes sense.
I appreciate your help and time
Click to expand...
Click to collapse
Do you have pocket mode enabled under the sound settings?
lampel said:
Do you have pocket mode enabled under the sound settings?
Click to expand...
Click to collapse
Turning off "Pocket Mode" did make a "slight" improvement, but not much. Thanks for the tip though. :good:
Ricardo_G said:
it seems no one has been able to solve, i can´t believe that nobody notice this bug
Click to expand...
Click to collapse
Many others (including myself) have noticed and posted about this issue here (though not enough in my opinion). It's not restricted to notifications and ringtones either, it happens with *all* sounds on the phone.
Unfortunately, there is no way to fix it. Different sound drivers, updated firmware, build.prop settings... Nothing seems to get rid of this "speaker protection" crap. I am still hopeful to someday see a mod or firmware update that addresses it though, because after trying all those different things, I've run out of ideas.
Sent from my HTC 10 using XDA-Developers mobile app
I've also noticed that, it sounds fine when I preview notifications and ringtones, but when the phone actually rings it is a lot more quiet and muted. It does appear that the top speaker is not being used for ringtones. I'll try to call htc, let's see what they say.
Called HTC, spoke with a girl who sounded like she was following some sort of flowchart. Needless to say she couldn't help and concluded that it was a defective hardware. I tried to explain that others are having the same issue and it appears to be a bug, but I don't think she understood. They are sending me a new phone. I'm sure the new phone will have the same issue. Maybe if more people call HTC with this issue, they will figure it out.
madelman99 said:
Called HTC, spoke with a girl who sounded like she was following some sort of flowchart. Needless to say she couldn't help and concluded that it was a defective hardware. I tried to explain that others are having the same issue and it appears to be a bug, but I don't think she understood. They are sending me a new phone. I'm sure the new phone will have the same issue. Maybe if more people call HTC with this issue, they will figure it out.
Click to expand...
Click to collapse
Hi there
the same problem here, without any mod, crack o root solution. But the difference were the answer from HTC technical support: " this is a technical and engineering design, it´s not a bug", this mean: " f**** you costumer, and again, a new dissapoint from HTC. I has tried in several forums, here in XDA and another ones: nothing for to do, i loose my faith in the HTC 10. It´s very frustating because a little detail ( the ringtone volume and quality) destroy a overall experience
Ricardo_G said:
the answer from HTC technical support: " this is a technical and engineering design,
Click to expand...
Click to collapse
OH, so they know about it? This is a technical and engineering design fu**-up. My notifications are half the volume of the M8. If that is their answer, then I will probably return my phone.
Any solutions yet?
On mine it rings from the bottom speaker for about 3 rings, quiet, then ramps up and uses the top speaker too. With V4a on now once the top speaker kicks in it's very loud. It gives me a chance to answer it before it blasts me out.
I just bought a new htc 10 and quickly noticed this annoying sound fading in issue, searched online and this seems to be the only place talked about it with no solution, does everybody else really okay with this??
I guess at least it sounded fine when using headphone, but with this speaker fading crap everything sound like its echoing right now. This NEEDS to get solved.
Any solution ?
I came here to search for any ways to turn this "feature" off (and that's what it is, despite how nobody asked for it or wanted it). Looks like nobody has found any solutions. But here's my theory anyway:
The "fading in" volume effect must be a function of the Boom Sound software. It's a noise gate. And it sucks. For instance, try listening to any music that has any hard hits around any silence (a good example is "Brain Stew" by Green Day). It's really annoying.
I wish somebody could figure out how to disable the Boom Sound software altogether.
According to Google, https://www.google.com/search?newwi...0i22i30k1j33i22i29i30k1j33i21k1.0.leWX0kmgR6I it's a known Feature of Android 5, and many people complain about it, but there is no way to disable it.
Some people can workaround the issue, on some rom, with some apps or players; there is no universal solution.
In the best case, some chat app will not bell if they are already full screen; and this is an issue for me because if I have my phone plugged, and display timeout is 1h, then, it won't bell for incoming messages, and if I am >1m from it, I won't know people are talking to me. That's why I try to always make all apps always bell. But, if I am listening to music, the permanent bell that comes with intense chat may turn the music off all the time.
I not sure if I shall downgrade my phone to Android 4, 2.2, or 1.8 ...
.. arg, I am stupid, those versions have never been ported for my most recent phone.

Volume reduces significantly if video calls interrupted by cell phone calls

Hi Guys,
I have a peculiar problem. I run Android version 10 on One Plus 7T Version 10.3.2.HD65AA, Model HD1901
I do a lot of video calls on my job . When I am on a video call on a loud speaker and it is interrupted by cell phone call, even if i accept or reject the cell phone call, my loudspeaker volume significantly reduces to be inaudible levels .The volume is maximum , but its inaudible. I have to disconnect the video call and restart the phone to be able to converse on loud speaker. This is very irritating and affecting my job. I have tried to search a lot and have not found any effective answer . This happens even with headphones .
I notice this typically on whatsapp video call and browser based video calls like doxy.me. With zoom and google meet, i am logged out if i accept the cell phone call, so i have to rejoin the meetings and the sound level is audible.
I would really appreciate any piece of advice on solving this issue as its interfering with my job, besides being a nuisance.
PS : I have had to factory reset my phone twice recently for other reasons as below and it still has not solved this issue .
1. I had missing icons in my top shelf in contact app ( plus sign , delete button , hamburger bottom) and file app (hamburger sign , find button and delete bin) after one particular update
2. Had notification problems which again needed factory reset
Thank you all in advance
amrut24 said:
Hi Guys,
I have a peculiar problem. I run Android version 10 on One Plus 7T Version 10.3.2.HD65AA, Model HD1901
I do a lot of video calls on my job . When I am on a video call on a loud speaker and it is interrupted by cell phone call, even if i accept or reject the cell phone call, my loudspeaker volume significantly reduces to be inaudible levels .The volume is maximum , but its inaudible. I have to disconnect the video call and restart the phone to be able to converse on loud speaker. This is very irritating and affecting my job. I have tried to search a lot and have not found any effective answer . This happens even with headphones .
I notice this typically on whatsapp video call and browser based video calls like doxy.me. With zoom and google meet, i am logged out if i accept the cell phone call, so i have to rejoin the meetings and the sound level is audible.
I would really appreciate any piece of advice on solving this issue as its interfering with my job, besides being a nuisance.
PS : I have had to factory reset my phone twice recently for other reasons as below and it still has not solved this issue .
1. I had missing icons in my top shelf in contact app ( plus sign , delete button , hamburger bottom) and file app (hamburger sign , find button and delete bin) after one particular update
2. Had notification problems which again needed factory reset
Thank you all in advance
Click to expand...
Click to collapse
Update to open beta 3
amrut24 said:
Hi Guys,
I have a peculiar problem. I run Android version 10 on One Plus 7T Version 10.3.2.HD65AA, Model HD1901
I do a lot of video calls on my job . When I am on a video call on a loud speaker and it is interrupted by cell phone call, even if i accept or reject the cell phone call, my loudspeaker volume significantly reduces to be inaudible levels .The volume is maximum , but its inaudible. I have to disconnect the video call and restart the phone to be able to converse on loud speaker. This is very irritating and affecting my job. I have tried to search a lot and have not found any effective answer . This happens even with headphones .
I notice this typically on whatsapp video call and browser based video calls like doxy.me. With zoom and google meet, i am logged out if i accept the cell phone call, so i have to rejoin the meetings and the sound level is audible.
I would really appreciate any piece of advice on solving this issue as its interfering with my job, besides being a nuisance.
PS : I have had to factory reset my phone twice recently for other reasons as below and it still has not solved this issue .
1. I had missing icons in my top shelf in contact app ( plus sign , delete button , hamburger bottom) and file app (hamburger sign , find button and delete bin) after one particular update
2. Had notification problems which again needed factory reset
Thank you all in advance
Click to expand...
Click to collapse
Not sure if OB 3 fixed the issue..but this has been issue for me for quite sometime...usually volume automatically increases after a minute or so..
ej8989 said:
Update to open beta 3
Click to expand...
Click to collapse
I did update to open beta 3. Unfortunately that has not helped.. The volume still went down when the phone call came.
This is frustrating honestly.
Thank you for your help though.
ram4ufriends said:
Not sure if OB 3 fixed the issue..but this has been issue for me for quite sometime...usually volume automatically increases after a minute or so..
Click to expand...
Click to collapse
It did not :crying:
amrut24 said:
I did update to open beta 3. Unfortunately that has not helped.. The volume still went down when the phone call came.
This is frustrating honestly.
Thank you for your help though.
Click to expand...
Click to collapse
ej8989 said:
BUG: Phone speakers won't work after video calling
Device: Oneplus 7T on 10.0.9HD65AA
How to reproduce:
1. Video call using facebook messenger or similar app
2. Play music or video thru speakers, they won't work
3. Restart phone, speaker will work again
*note: there is a faint sound coming from the earpiece, like when you're calling someone
Already reported this to OnePlus. Very frustrating bug.
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My problem could be this bug that u reported. Did they reply back to you?
I just had this happen when using MS Teams on a conference call. I had speakerphone enabled, and a call came in. I declined the call, but the Teams call switched to the earpiece (which was of lower volume). To fix, I just switched from Speaker, to Device and then back to Speaker. This happens on AOSP (on my OnePlus 5T) as well.
I don't think it's an Oxygen problem, but it's something that can likely be fixed if they know about it.
xocomaox said:
I just had this happen when using MS Teams on a conference call. I had speakerphone enabled, and a call came in. I declined the call, but the Teams call switched to the earpiece (which was of lower volume). To fix, I just switched from Speaker, to Device and then back to Speaker. This happens on AOSP (on my OnePlus 5T) as well.
I don't think it's an Oxygen problem, but it's something that can likely be fixed if they know about it.
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Thank you. I ll give that a try next time. Will let you know how that turns out. Thanks again for the tip
amrut24 said:
My problem could be this bug that u reported. Did they reply back to you?
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Open Beta 3 fixed it for me. I came from Stable 10.0.9.
amrut24 said:
Thank you. I ll give that a try next time. Will let you know how that turns out. Thanks again for the tip
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After installing AOSP on the 7T, this continues to happen with Microsoft Teams meetings when I have speaker enabled, receive a phone call and decline it, and it switches automatically to earpiece.
The solution of switching to earpiece in Teams and then back to speaker fixes it. All without disconnecting from the meeting.
xocomaox said:
I just had this happen when using MS Teams on a conference call. I had speakerphone enabled, and a call came in. I declined the call, but the Teams call switched to the earpiece (which was of lower volume). To fix, I just switched from Speaker, to Device and then back to Speaker. This happens on AOSP (on my OnePlus 5T) as well.
I don't think it's an Oxygen problem, but it's something that can likely be fixed if they know about it.
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Click to collapse
So this did work for me. Today when the volume reduced after a phone call during my zoom meeting, I plugged in my ear phones and then removed them after 2 min, the volume was back to full and audible.
Thanks a lot for this tip. It's a life saver for me. Really appreciate it.
amrut24 said:
So this did work for me. Today when the volume reduced after a phone call during my zoom meeting, I plugged in my ear phones and then removed them after 2 min, the volume was back to full and audible.
Thanks a lot for this tip. It's a life saver for me. Really appreciate it.
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You're welcome. It's more of a workaround because it seems audio routing is just wonky in Android. I'm not sure if iOS does this but I can test that later with wife's phone.
xocomaox said:
I just had this happen when using MS Teams on a conference call. I had speakerphone enabled, and a call came in. I declined the call, but the Teams call switched to the earpiece (which was of lower volume). To fix, I just switched from Speaker, to Device and then back to Speaker. This happens on AOSP (on my OnePlus 5T) as well.
I don't think it's an Oxygen problem, but it's something that can likely be fixed if they know about it.
Click to expand...
Click to collapse
Yep! Same here, MS Teams meeting, BT headset, dropped incoming call to voicemail and meeting volume became inaudible, so I had to drop and reconnect. Very inconvenient, especially because I was the meeting's host. I will try to switch audio device in Teams next time, kudos for that!

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