USB Charging Port Malfunctioning - T-Mobile Samsung Galaxy S6 Edge+

My USB charging port is acting up recently. It's very finicky.
Just last few days, I cannot get "Fast Charging". It just shows regular cable charging.
I've tried:
(1) Firmware Factory Reset
(2) Tried different USB cable aside from the OEM
(3) Tried different wall adapter aside from the OEM
(4) Making sure USB cable is pushed all the way in.
(5) Tried using different wall outlets
I have had this phone for a little over a month.
Anyone else having this charging issue, and found a resolution?

Is your device stock still? If so, you may want to send it back to the OEM now so you don't have the same problem later when out of warranty.
Sent from my SM-G928T using Tapatalk
---------- Post added at 10:50 PM ---------- Previous post was at 10:48 PM ----------
Just for kicks though, have you tried turning the phone off to charge it, letting it fully charge and then let it run all the way down? Is the prong inside your phone still in good condition? I've noticed that the micro USB port on this thing is a bit harder to plug in than the one on my Note 4. Seems more susceptible to getting damaged than the older ones for some reason.
You may also want to see if it has these problems while using a wireless charger. That will help you diagnose the port.
Sent from my SM-G928T using Tapatalk

Thank you. I called T-Mobile, and requested a warranty exchange after conveying to them my predicament.
I will get a replacement overnighted.
it's really odd how the Quick Charge/Fast Charging stopped working. I hope it's not a widespread issue.
On a side note, wireless charging works as normal.
MarkBell said:
Is your device stock still? If so, you may want to send it back to the OEM now so you don't have the same problem later when out of warranty.
Sent from my SM-G928T using Tapatalk
---------- Post added at 10:50 PM ---------- Previous post was at 10:48 PM ----------
Just for kicks though, have you tried turning the phone off to charge it, letting it fully charge and then let it run all the way down? Is the prong inside your phone still in good condition? I've noticed that the micro USB port on this thing is a bit harder to plug in than the one on my Note 4. Seems more susceptible to getting damaged than the older ones for some reason.
You may also want to see if it has these problems while using a wireless charger. That will help you diagnose the port.
Sent from my SM-G928T using Tapatalk
Click to expand...
Click to collapse

It's not your charge port , I had the same issue...try another cable and it will work. It's something with the oem cable, try using the "malfunctioning" cable and plug it in really fast and use pressure, that's how I get mine to work, basically line it up in the hole but don't plug in and then go really fast and plug it in hard.

I explored that avenue. I used various cables aside from the OEM to no avail.
I even tried different Quick Charge 2.0 wall adapters as well to no avail.
jordy787 said:
It's not your charge port , I had the same issue...try another cable and it will work. It's something with the oem cable, try using the "malfunctioning" cable and plug it in really fast and use pressure, that's how I get mine to work, basically line it up in the hole but don't plug in and then go really fast and plug it in hard.
Click to expand...
Click to collapse

Hmmm that's weird

I had the same problem...just change the caple and all is good..fast chrging evertime

knite75 said:
My USB charging port is acting up recently. It's very finicky.
Just last few days, I cannot get "Fast Charging". It just shows regular cable charging.
I've tried:
(1) Firmware Factory Reset
(2) Tried different USB cable aside from the OEM
(3) Tried different wall adapter aside from the OEM
(4) Making sure USB cable is pushed all the way in.
(5) Tried using different wall outlets
I have had this phone for a little over a month.
Anyone else having this charging issue, and found a resolution?
Click to expand...
Click to collapse
This is why I bought the wireless fast charger, the first time I plugged in my phone it didn't feel right at different me and my wife had malfunctioning cords on the note 3 and out samsung tablets charging port broke. I also had a s4 cord die in me so I don't trust their cords or charging ports

knite75 said:
I explored that avenue. I used various cables aside from the OEM to no avail.
I even tried different Quick Charge 2.0 wall adapters as well to no avail.
Click to expand...
Click to collapse
i had same problem i kept the samsung fast charger that plugs to wall and changed that cable i had to the one i had for the lg g4 on ebay and it worked then i bought a few more for other ones i had around the house and they all work.
Sent from my SM-G928T using Tapatalk

I have same problem..my phone is acting weird. .says usb connected and disconnect withoit any cable..not fast chargin either ..and is weird cuz i rarely use the usb to charge. ..and my warranty is void

Samsung needs to have more quality control on it's charging port.
First month, I had the phone, the charging port malfunctioned. I was able to ask T-Mobile for a warranty exchange, and got a replacement.
My replacement recently is also sporadically experiencing the same malfunction. Errrrrr.

Happens with mine when I use the original supplied charger. I have other quick chargers and they always work. So far, my issue is just with samsung charger.
Sent from my SM-G928T using Tapatalk

I have had this problem as well. It seems to me that the supplied cable gets worn out. I have used what I consider to be higher quality ones from other HTC phones and have had no issues.

It's a wide spread issue especially with the s6 edge plus. Mine has been doing it too. Nothing worst than plugging it in and seeing "cable charging" with a ridiculous about of time estimated until full. It's the cable!!! I bought some heavy duty cables a while back... Use it with the supplied charger from my s6 edge + and the note 4 and it's been working every time. That oem cable is a piece of garbage. When you trouble shooted with another cable.... It probably wasn't one capable of carrying the 9v for fast charging. Rarely is it the charger.... It's always the current running through the cable.

I have the exact same problem

Related

Tab is going into MTP mode and wont charge.....

This is hooked up to the Samsung charger , I have-no idea what the heck is going on..... anyone else?
Sent from my GT-P7510 using xda premium
pdxrealtor said:
This is hooked up to the Samsung charger , I have-no idea what the heck is going on..... anyone else?
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
if you turn off the tab and then plug it in, does the battery screen come on and does the device charge?
pdxrealtor said:
This is hooked up to the Samsung charger , I have-no idea what the heck is going on..... anyone else?
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
My guess - faulty resistors in the charger or one of the wires in the cable is dead.
The Tab expects to see USB D+ and D- shorted together and floating at 1.2 volts, set by a resistor divider in the charger.
Does the cable work fine for USB data transfer?
I think the user has possibly used the wrong wording. If he's seeing the MTP mode come on that means that he's just got it plugged into a USB port on a machine whilst the tablet is on (whilst using the "charger" cable).
Simple answer if that's the case. The tab doesn't charge that way as there isn't enough power coming through the port to keep the tab on and charge. If you however switch off the tab, you should find it charges from the USB port
If not, let us know.
Actually the tab is going into MTP mode while plugged into the outlet, using the supplied Samsung power adapter and supplied 30 pin cable.
I think i need to call Samsung for replacement... although after really thinking about what I just typed I think might be simpler to just buy a new cable online.
Or is it the actual power adapter that's faulty....
Well that is quite odd then. Does the tab charge if you switch it off and then plug it into the outlet / pc?
Chiribo said:
I think the user has possibly used the wrong wording. If he's seeing the MTP mode come on that means that he's just got it plugged into a USB port on a machine whilst the tablet is on (whilst using the "charger" cable).
Simple answer if that's the case. The tab doesn't charge that way as there isn't enough power coming through the port to keep the tab on and charge. If you however switch off the tab, you should find it charges from the USB port
If not, let us know.
Click to expand...
Click to collapse
No, his wording was explicit enough to indicate that the tab is falsely detecting the factory charger as a USB host. This will happen with iPad/iPod/iPhone chargers, and would happen with the factory charger if the cable were faulty (D+ or D- open) or if the charger were faulty.
Again, to the OP: Does the cable work for syncing to a PC to transfer data? If it doesn't work at all, that's a sign that D+ or D- of the cable is open.
Meh, some people use words such as charger and cable interchangeably in terms of their truer intended meanings at times.
I was simply trying to cover that base.
Not sure if the cable works for data ....as I do everything over the air. The cable was giving me troubles at the tab end, (loose connection) but lately has been working OK.
I also haven't been charging and using at the same time lately either. I really needto contact Samsung and talk to them about a warranty replacement, but I have a feeling I'd be better off just buying a new one off Amazon or the like....
Sent from my GT-P7510 using xda premium
Wrong section n00b!!!!
akarol said:
Wrong section n00b!!!!
Click to expand...
Click to collapse
Thanks for that...
Sent from my Nexus S using XDA Premium App
pdxrealtor said:
This is hooked up to the Samsung charger , I have-no idea what the heck is going on..... anyone else?
Sent from my GT-P7510 using xda premium
Click to expand...
Click to collapse
I have the same issue. Check that with different cables. So cable and charger is not the reason
If you're running a ROM with Pershoot's kernel, you can "Enable Charge From ANY USB" (see link in my signature). If you're running something else, you can make yourself a "DIY Universal Charging Inline Cable" that will trick the Tab into charging off anything (again, see the link in my signature).
But before you go out spending money (even if it's just a little bit of $$$) you should see if the cable works for data transfer between your computer and the tab.
If the cable works, then the "DIY Universal Charging Inline Cable" will keep you going until Samsung sends you a replacement charger.
I had this problem and didn't know what was wrong for a while. It turned out the the charger wasn't plugged in all the way in the outlet. I guess it wasn't getting all the juice it needed.
Am suddenly getting this problem tonight also it sometimes turns my tablet off but won't let me turn it on till I pull the charger out.I've also noticed that if I plug it in when the tab is off the battery sometimes comes up saying it's charging
just plugged the usb lead in to 2 laptops and they both show a usb error
I started having the same problem 2 days ago. All of a sudden i plugged in the wall charger and it went into MTP mode. It will charge if turned off but I've noticed it takes a much longer time to charge. From 3% it took almost 24 hrs to completly charge. Thinking that I'll have to buy a new wall charger.
Please help
Another one about charging...
My 10.1 P7510 takes tooooo long to charge, even beeing off. If I connect it to my notebook data transfer is correct but battery keeps draining, or at least not charging. If I turn it off (either connected to PC or charger) the charging icon appears correctly. I must say that cable (and charger) are not the original ones
Is it a problem of the Tab, or cable, and/or charger ?
I think the charger did not have enough current to charge the tab while still using it. The stock charger should be rated at 5V 2A. I tried another charger with only 1A and it still worked. Anything lower than 1A will end up showing that MTP mode.
Sent from my GT-I9100 using XDA App
I've got the same problem myself except I had to clean the charger clean of marinade sauce (it's a long story, don't ask!) and I took the device back to my local Vodafone store (I got it on a Mobile Broadband contract) as I thought it was faulty. They claimed the device was working fine although they used their own cable and not mine. They also claimed that if it was the cable, I should be easily able to buy one.
I tried buying one in every store I could think of, including the phone repair shops and they didn't sell them at all!
It's just a shame that a tablet like this which could have been a great tablet is crippled not only with no MicroSD slot, but also using a crappy proprietary socket whereas all the other Tabs have a MicroSD slot/uses a Micro USB port.
(I've already ordered a replacement cable from Amazon UK in any case for a reasonable price)
mtp-connected and media scanner running
I bought. My Tab 8.9 last November, only started having this problem since last night. There is red cross and mtp-connected,also,"media scanner running". I am using original cable and adapter that come with the Tab. Has anyone here found a solution?

Charging while in use (or lack there of)

Is it me or does this thing not charge while in use? I'm using the a/c adapter btw
It works for me when hooked up to my laptop. It goes slower depending on how many resources are being used. My G1 wouldn't charge while navigation was on for instance and my Nexus S barely charged at all while I was navigating.
Sent from my Galaxy Nexus using xda premium
All I'm doing it texting and surfing. I' trying to charge it before I board my 8 hour flight to Europe. I have two movies on here I want to watch and the charge has only gone down since I plugged it in. It just slows down the rate. I'm starting to think my Galaxy Nexus is a dud. I barely get 9 hours with light use. My brightness is always below halfway.
I guess I'm alone on this issue, or nonissue I should say
With the AC adapter that doesn't happen to me but with the car adapter I can't figure out a way for it to charge instead of lose battery while using Navigation and Bluetooth. All car chargers are detected as USB and I have tried several adapters... (purchased and returned 3 different adapters including Samsung one and have 3 other adapters myself)
bump......
Not charging while on car charger
I'm having the same issue. I find it difficult to believe there are a limited number of us with this problem.
dagoat said:
I'm having the same issue. I find it difficult to believe there are a limited number of us with this problem.
Click to expand...
Click to collapse
Are you using the AC charger that came with the phone or an old one/third party? You could be running into the same issue as the guy with the car charger(see below). Not all microusb chargers are created equally.
PCC said:
With the AC adapter that doesn't happen to me but with the car adapter I can't figure out a way for it to charge instead of lose battery while using Navigation and Bluetooth. All car chargers are detected as USB and I have tried several adapters... (purchased and returned 3 different adapters including Samsung one and have 3 other adapters myself)
Click to expand...
Click to collapse
Make sure the car charger you're using is at least a 1AMP charger. Anything less than that and the phone will use a USB charging mode. You can see the ampage of a particular charger on the bottom/backside. Its usually in very small print but its there.
BTW the Galaxy Nexus can actually run off wall paper alone(i.e. no battery inserted) on a 2.1AMP charger that comes with most tablets these days. I use my Galaxy Tab charger for it!
Sent from my Galaxy Nexus
as unremarked said, you need a 1AMP car charger to get it to work. i had to buy a new one.
As far as the AC charger, the one that the phone came with i had issues charging, but i went back to a black berry charger i bought as a replacement for my nexus one, and i can be playing cordy on that and the battery stays charged.
I have a verizon charger leftover from my Droid 1 and I drove across the country a few days ago using navigation 100% of the trip. I also had a few hours of conversation and regularly streamed podcasts and music. I did all of this with the extended battery at a full charge always. The charger was never even noticeably warm. The trip took 3 days and I didn't charge over night so each day started below a full charge.
I suspect you have a problem with one of three things. Either the phone has a bad charging component, your battery is defective or your charger has less output than it claims.
Sent from my Galaxy Nexus using xda premium
Most USB chargers are only 500mA. Which isn't a lot considering it takes 2100mA just to keep it on.
Sent from my Galaxy Nexus using XDA App
It's happening again, I can't use this thing while charging. I put it in airplane mode and it still dies while I'm using it. It doesn't shutdown either, it just cuts off. It's plugged into the wall btw.
rashad1 said:
It's happening again, I can't use this thing while charging. I put it in airplane mode and it still dies while I'm using it. It doesn't shutdown either, it just cuts off. It's plugged into the wall btw.
Click to expand...
Click to collapse
Did you bother to read anything in this thread?
Sent from my Galaxy Nexus
Yeah I did. I've never had this issue with any phone that I've owned.
make sure it's charging in 'AC Mode' and put a chunk of dry ice underneath it w/ some protection in between.
you are welcome !
rashad1 said:
Yeah I did. I've never had this issue with any phone that I've owned.
Click to expand...
Click to collapse
If you did, then you'd realize its less likely an issue with your phone and more likely you're using a charger that doesn't push enough power to the phone.
Sent from my Galaxy Nexus
unremarked said:
If you did, then you'd realize its less likely an issue with your phone and more likely you're using a charger that doesn't push enough power to the phone.
Sent from my Galaxy Nexus
Click to expand...
Click to collapse
Its the one that came with the phone, 1A 500V, pretty standard these days.
A few comments:
All USB cables are not alike. Not all transmit the proper power. So with your AC adapter, you might try other USB cables to have the phone see it as "AC" and not "USB".
The Verizon car charger does work properly with the Galaxy Nexus, and is seen as "AC" power. Interestingly, if you use the 2nd USB port, even with a cable that does function correctly, it is still seen as "USB" and not "AC". So only the primary connection there will provide full power.
I'm also still looking for a car charger, other than Verizon's, that will be seen as "AC" - I'd get the Verizon one, but don't like the "curly" cord, since I'm duct taping it across my dash, and it's a lot more bulky than a regular straight cord.
Cheyse said:
Most USB chargers are only 500mA. Which isn't a lot considering it takes 2100mA just to keep it on.
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
If it takes 2100ma to keep it on it would never ever charge on any charger.
Also, considering the fact the battery is only 1750mah that mean the device would only stay on for around 45 minutes before being fully discharged if it wasn't plugged in.
Somehow your figures are a bit off.
---------- Post added at 09:34 AM ---------- Previous post was at 09:23 AM ----------
DLCPhoto said:
A few comments:
All USB cables are not alike. Not all transmit the proper power. So with your AC adapter, you might try other USB cables to have the phone see it as "AC" and not "USB".
Click to expand...
Click to collapse
How does a USB cable "not transmit the proper power?" What is "proper power" as opposed to "improper power?" Power goes through the RED wire in the USB cable. That's a USB spec. Either it carries current or it does not.
Some devices need to see 2 USB pins to be jumpered in order to set charge on (the Galaxy Tablet is notorious for this which is why you can buy a special cable adapter to create this jumpered charger pin if you are not using their "special" charger. This adapter allows you to to be able to charge the tablet off USB which it normally won't do, faking the tablet to make it think it's on the AC charger, albeit very slow).
MisterEdF said:
If it takes 2100ma to keep it on it would never ever charge on any charger.
Also, considering the fact the battery is only 1750mah that mean the device would only stay on for around 45 minutes before being fully discharged if it wasn't plugged in.
Somehow your figures are a bit off.
---------- Post added at 09:34 AM ---------- Previous post was at 09:23 AM ----------
How does a USB cable "not transmit the proper power?" What is "proper power" as opposed to "improper power?" Power goes through the RED wire in the USB cable. That's a USB spec. Either it carries current or it does not.
Some devices need to see 2 USB pins to be jumpered in order to set charge on (the Galaxy Tablet is notorious for this which is why you can buy a special cable adapter to create this jumpered charger pin if you are not using their "special" charger. This adapter allows you to to be able to charge the tablet off USB which it normally won't do, faking the tablet to make it think it's on the AC charger, albeit very slow).
Click to expand...
Click to collapse
What I meant is that using the official Verizon car charger, I connected my Galaxy Nexus with the built-in micro USB connector, and my phone showed it to be charging, and the source recognized as "AC". I then tried connecting it using a couple of different cables, using the secondary USB slot on the Verizon charger:
When I used the cable from my wife's LG Env Touch, my Galaxy Nexus didn't show it as charging at all. It apparently wasn't receiving enough to even be recognized as "USB" charging.
When I used the cable that came with my Galaxy Nexus, plugged into the same USB port on the Verizon charger, my phone showed it being charged, but with the source shown as "USB".
So the type of cable will impact whether or not a given adapter will even charge the phone. And the charger itself also has an impact.
To get the phone to charge, and the source recognized as "AC" you are going to need the right charger and cable. As I said, the Verizon charger, using the built-in cable, works fine.

Micro USB port charging issues

This is my second one, both will not charge unless device is perfectly still. Anyone else have this issue?
nymviper1126 said:
This is my second one, both will not charge unless device is perfectly still. Anyone else have this issue?
Click to expand...
Click to collapse
You cannot charge by computer USB port as the current is too low (0.5A).. the proper chargers output is 2.0A!!
At night I use a 1A Samsung phone charger and it works too for overnight.
I too have noticed that when plugged into PC no charge
you'll get a charge, but it'll be a trickle. it won't show the charging icon, but it'll charge as long as you don't use it. i think it's about 8hrs or more to completely charge via 500mA usb. i believe a custom kernel could be tweaked to squeeze 900mA out of usb 2.0.
niceiceman said:
You cannot charge by computer USB port as the current is too low (0.5A).. the proper chargers output is 2.0A!!
Click to expand...
Click to collapse
yes correct
indomie88 said:
yes correct
Click to expand...
Click to collapse
actually, it's incorrect. you can charge from a computer as i've stated. all samsung tablets will it's just gonna take alll day to do so.
just about every tablet and phone will charge off of a computer usb por, but it's just gonna take a loooooonnnngg time. great when you're in a pinch and need a bit of juice.
nymviper1126 said:
This is my second one, both will not charge unless device is perfectly still. Anyone else have this issue?
Click to expand...
Click to collapse
Are you talking about using the device as its charging, or simply moving it (with screen off) while its connected to the charger? If charging is interrupted just by slight movement, I would suspect a loose MicroUSB port, or a damaged charger or cord. Try a different charger (any MicroUSB charge should work). And if the problem persists, return the tablet. A loose port is not easily fixable, and is going to only get worse.
Hmm I think it's not an issue, you really have a slow charge when you use try it using your pc. Try a real charger, it'll charge fast :highfive:
redpoint73 said:
Are you talking about using the device as its charging, or simply moving it (with screen off) while its connected to the charger? If charging is interrupted just by slight movement, I would suspect a loose MicroUSB port, or a damaged charger or cord. Try a different charger (any MicroUSB charge should work). And if the problem persists, return the tablet. A loose port is not easily fixable, and is going to only get worse.
Click to expand...
Click to collapse
I understand how to charge the device. It has been a loose port. All 3 i have had have had this problem, to varying degrees.
niceiceman said:
You cannot charge by computer USB port as the current is too low (0.5A).. the proper chargers output is 2.0A!!
Click to expand...
Click to collapse
Obviously, where did I say i used a computer? The port is microUSB.
nymviper1126 said:
I understand how to charge the device. It has been a loose port. All 3 i have had have had this problem, to varying degrees.
Click to expand...
Click to collapse
either you've got the worst of luck or you're stronger than you think and jamming that mofo in the microusb port.
i've only had one and the microusb port is fine on mine. i do have a single cable that won't fit properly in any device and will fall out just by looking at it. one thing i've noticed about all the samsung musb cables are that they're short nibbed. do you have a case or something that may be interfering around the musb port and not allowing it to "click" in?
madsquabbles said:
either you've got the worst of luck or you're stronger than you think and jamming that mofo in the microusb port.
Click to expand...
Click to collapse
They may have all come from the same defective batch. I've seen cases where a person got multiple devices (other Android devices) with the same defect. Seems improbable, but apparently possible.
madsquabbles said:
i do have a single cable that won't fit properly in any device and will fall out just by looking at it.
Click to expand...
Click to collapse
The cable what came with the Note 8? If so, that does not sound normal to me. Mine fits snugly and securely.
---------- Post added at 09:39 AM ---------- Previous post was at 09:36 AM ----------
nymviper1126 said:
Obviously, where did I say i used a computer? The port is microUSB.
Click to expand...
Click to collapse
Your OP was pretty brief, and did not state the charge method. So that person was just throwing out a possible case/solution based on the information provided; given it was based on an incorrect assumption.
redpoint73 said:
They may have all come from the same defective batch. I've seen cases where a person got multiple devices (other Android devices) with the same defect. Seems improbable, but apparently possible.
The cable what came with the Note 8? If so, that does not sound normal to me. Mine fits snugly and securely.
---------- Post added at 09:39 AM ---------- Previous post was at 09:36 AM ----------
Your OP was pretty brief, and did not state the charge method. So that person was just throwing out a possible case/solution based on the information provided; given it was based on an incorrect assumption.
Click to expand...
Click to collapse
Yep, they have all done it, it mainly happens when i do something like lay down while charging the device. Go and try moving the plug slighlty and ull see it wont be charging. I had my OG note do the same thing, but that was after years. While the plug goes in deep, there is too much play with the port. Ive read others have too, and this is three straight so no fluke. Yes, the cable supplied, or any of the dozens i have for my devices.
madsquabbles said:
either you've got the worst of luck or you're stronger than you think and jamming that mofo in the microusb port.
i've only had one and the microusb port is fine on mine. i do have a single cable that won't fit properly in any device and will fall out just by looking at it. one thing i've noticed about all the samsung musb cables are that they're short nibbed. do you have a case or something that may be interfering around the musb port and not allowing it to "click" in?
Click to expand...
Click to collapse
Its normally fine if its laying flat(though ive plugged it in at night, only to realize in am that it was NOT in fully), but tryying to use the device in landscape while charging moves the cable too much
well, i know it's not any help but mine does work perfectly. i've held and rotated my tablet many times while on the charger (rotating make the galaxy charging app refresh without having that annoying pop up after a certain amount of refreshes - seems to be a useless program as the numbers don't match up with the charging time or what battery monitor widget says on any samsung tablet or phone i have).
maybe i'm just a lucky one?
madsquabbles said:
well, i know it's not any help but mine does work perfectly. i've held and rotated my tablet many times while on the charger
Click to expand...
Click to collapse
Yeah, I just tried that and it didn't seem to affect my Note's charging.
I've had (or currently have) the HTC Evo, S2, S3, S4, and Note 8. My GF has the S3 and Note 8 and her mom has the Note 8 as well. None of our devices have any issues with the USB port. Generally speaking, problems with the USB port stem from improper use.
covered roprosp
i am to facing this issue
Bluetech765 said:
i am to facing this issue
Click to expand...
Click to collapse
I just got the BrownBlack one, same thing. If i move the plug to the left, no charge. Granted, its worse with some cables, but the one i have at work i have no problem wiggling around with my N1
So this make four(4) N8.0 with the same issue. Cannot be the same batch, considering one is a newer color.

[Q] Slow Charge with Including USB3.0 Charger

So this is an update to a previous issue I had...
When I first got this phone, the included USB3.0 charger charged much faster than a standard microUSB charger. But then it stopped charging fast. It pretty much stopped charging at all really. Like maybe 1% battery added in like 20 minutes.
So I sent it into Samsung and they returned it saying they couldn't replace it because the wall adapter part was actually from a Note 2 which doesn't support the 3.0 wire (even though it was absolutely the one that came in the box). Once I got it back, I found a brand new set of the same wire and adapter (it was covered with the packing plastic wrap and all that stuff which is what makes me think it was actually a replacement). I plugged in my phone and it charged quick again for about a day. Then it went back to charging slow again.
I still need to get down to T-Mobile to see if they'll exchange the wall adapter which supposedly doesn't work with the USB3.0 cable even though both times it worked at first. It's their mistake but I have a hard time believing they'll own up to it... The model on the adapter by the way is EP-TA10JWE with an output of 5.3V 2.0A.
Assuming they don't exchange it... What do you guys think are my options here? I ordered a 3rd party USB3.0 cable from Amazon and that does the same super slow charging as this (and it didn't come with a different wall adapter anyway so it was kind of a stupid purchase on my part). I tried plugging the cable into a computer with USB3.0 and it didn't make a difference. Is there a different wall adapter that is known to work with the fast charging on this phone that I can buy? Is it AT ALL possible that the connector on my phone is the problem and I need a new phone? That would be terrible, but if it's something I need to do I will. It charges just fine and the same speed as any other phone when I use a microUSB cord and adapter like the one that came with my old S3.
Any thoughts?
Thanks
That's weird brother. I checked my charger and i have the same model number and mine charges extremely fast. Maybe it's a problem with the device it's self.
polarbearmc said:
So this is an update to a previous issue I had...
When I first got this phone, the included USB3.0 charger charged much faster than a standard microUSB charger. But then it stopped charging fast. It pretty much stopped charging at all really. Like maybe 1% battery added in like 20 minutes.
So I sent it into Samsung and they returned it saying they couldn't replace it because the wall adapter part was actually from a Note 2 which doesn't support the 3.0 wire (even though it was absolutely the one that came in the box). Once I got it back, I found a brand new set of the same wire and adapter (it was covered with the packing plastic wrap and all that stuff which is what makes me think it was actually a replacement). I plugged in my phone and it charged quick again for about a day. Then it went back to charging slow again.
I still need to get down to T-Mobile to see if they'll exchange the wall adapter which supposedly doesn't work with the USB3.0 cable even though both times it worked at first. It's their mistake but I have a hard time believing they'll own up to it... The model on the adapter by the way is EP-TA10JWE with an output of 5.3V 2.0A.
Assuming they don't exchange it... What do you guys think are my options here? I ordered a 3rd party USB3.0 cable from Amazon and that does the same super slow charging as this (and it didn't come with a different wall adapter anyway so it was kind of a stupid purchase on my part). I tried plugging the cable into a computer with USB3.0 and it didn't make a difference. Is there a different wall adapter that is known to work with the fast charging on this phone that I can buy? Is it AT ALL possible that the connector on my phone is the problem and I need a new phone? That would be terrible, but if it's something I need to do I will. It charges just fine and the same speed as any other phone when I use a microUSB cord and adapter like the one that came with my old S3.
Any thoughts?
Thanks
Click to expand...
Click to collapse
Are you rooted? What kernel?
NOTE 3
BACARDILIMON said:
Are you rooted? What kernel?
NOTE 3
Click to expand...
Click to collapse
no not rooted (i was thinking about it and then this whole thing started)
I've noticed the same thing with mine ..and definently trickling on USB 2 .. I thought USB 3 was suppose to be all the hype about how it would do when u turn fast charge on in a rooted phone with custom kernel.. The charging is slower than my note 2 on USB 2..
Sent from my SM-N900T using XDA Premium 4 mobile app
ezsoulja said:
I've noticed the same thing with mine ..and definently trickling on USB 2 .. I thought USB 3 was suppose to be all the hype about how it would do when u turn fast charge on in a rooted phone with custom kernel.. The charging is slower than my note 2 on USB 2..
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
its so weird that it DID charge faster for that first couple days (and again after I got the new one)... And I have 2 friends with Note 3's that say they charge faster than their previous phones (one of them had a Note 2).
I just don't know what to do...
The enhanced speed with USB 3.0 is for data transfer, not charging. Using a USB 2.0 or 3.0 will charge your phone at the same speed.
Sent from my SM-N900T using Tapatalk
Towle said:
The enhanced speed with USB 3.0 is for data transfer, not charging. Using a USB 2.0 or 3.0 will charge your phone at the same speed.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Well first of all, every review says it charges faster with the included 3.0 charger... So I don't see how you could be right about that... Not trying to argue, it's just that was one of the features that everyone talked about... And second of all, the 3.0 charger that came with it barely charges at all anyway anymore, so even if that was true, either the cable, adapter, or phone still has a problem... Phone charges fine, maybe 3 hours for 100% charge with a microUSB cable... About 1% in 10 minutes (that's as long as I can bring myself to bother testing the 3.0 charger for). And that's if the screens off. If the screen is on it actually just won't charge at all, it's like it drains quicker than it's charging with the screen on with that 3.0 cable... Again I say "cable" but it could be the cable or the adapter or the phone that's the problem... I'd love to find a way to figure out which it is...
For some reason the 3.0 charger charged lightening fast today ... Maybe the jedi ROM had to settle in for a few days maybe?
Sent from my SM-N900T using XDA Premium 4 mobile app

S9 Moisture Detected in Charger Port message, port is dry and clean, never been wet.

SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.
jporter12 said:
SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.
Click to expand...
Click to collapse
It it showing constantly or only when a cable is plugged in? If it's with a cable, have you tried other cables? I had my phone give me that message earlier today when plugging in an incompatible hub. The hub wasn't even connected to anything.
Have you checked with your wife?
jporter12 said:
SO yeah, I've seen where people have had software issues causing this on the Note 8, and S8 models, is it a bug that crept into the S9 as well? The tech at the Sprint store verified the cleanliness and dryness of the port, thinks it's the port, and they won't have parts to fix it for probably a month or so. I REALLY don't want to send it in to be fixed, so I bought a couple wireless chargers.
Click to expand...
Click to collapse
Have you tried to reboot the phone? I'm not kidding.
Let me know
DeadlySin9 said:
It it showing constantly or only when a cable is plugged in? If it's with a cable, have you tried other cables? I had my phone give me that message earlier today when plugging in an incompatible hub. The hub wasn't even connected to anything.
Click to expand...
Click to collapse
All the time. It has a popup with sound when you plug it in. The rest of the time, it's just a notification in the tray.
spampa said:
Have you tried to reboot the phone? I'm not kidding.
Let me know
Click to expand...
Click to collapse
Yeah, tried rebooting, wiped cache, power down all the way, multiple times. Tried plugging the cable in while booting. It looks to be charging while plugged in and powered down.
So, the message went away, and it would charge with 2 different chargers, normal speed, not fast charge. Would not work with a charger I have here at home. None are Samsung chargers, but all are QC 3.0, which will report as fast charging on the phone. Then today it charged fast in the truck, and the one at home works, but only slow speed.
I'm not going to stress over it as long as the fast wireless charging keeps working. The battery life is more than enough to get me through a day, and I'm ordering stuff to integrate wireless chargers into the vehicles.
Thanks for reading and trying to help!
jporter12 said:
I'm not going to stress over it as long as the fast wireless charging keeps working. The battery life is more than enough to get me through a day, and I'm ordering stuff to integrate wireless chargers into the vehicles.
Thanks for reading and trying to help!
Click to expand...
Click to collapse
I probably missed to ask before, but are you sure you are using the original cable, together with the original power charger?
As stressed by @DeadlySin9 the problem may be the cable. Try other cables.
spampa said:
I probably missed to ask before, but are you sure you are using the original cable, together with the original power charger?
As stressed by @DeadlySin9 the problem may be the cable. Try other cables.
Click to expand...
Click to collapse
Yeah, I had tried the original cord and charger. whatever it was effected the phone before even plugging it in. The message would be there in the notifications, then plugging the cable in would set off an "alarm" telling me to unplug it and let it dry.
A couple weeks later and it is working just fine, charging with pretty much any cord, and charger. Ugh. I hope it stays that way! LOL At least Sprint DID give me a pretty good discount on a 2 pack of wireless chargers, which is what I use most of the time, now.
jporter12 said:
Yeah, I had tried the original cord and charger. whatever it was effected the phone before even plugging it in. The message would be there in the notifications, then plugging the cable in would set off an "alarm" telling me to unplug it and let it dry.
A couple weeks later and it is working just fine, charging with pretty much any cord, and charger. Ugh. I hope it stays that way! LOL At least Sprint DID give me a pretty good discount on a 2 pack of wireless chargers, which is what I use most of the time, now.
Click to expand...
Click to collapse
Thumbs up!
So, I've had this problem with my new Galaxy s9 as well. Here's the specifics - this only happens IF the phone dies from running out of power. If I let the battery drain on accident, I plug in the device...new cord/charger, original cord/charger, doesn't matter...and it shows the charging symbol for just a second, and then warning there's moisture in the charging port. There's not... If I set the phone on top of a wireless charging pad for a few mins, it charges just fine.
All I have to do is get 3 - 4 % so I can power on the device and get to the home screen. If I can get to the home screen, I can plug the phone in with the cord/charger and no problems.
I just did a warranty replacement because this problem is real annoying. I don't let the phone run out of power often, but sometimes when I'm traveling for work or camping with scouts, it happens. So, before I sent my old phone back for the warranty swap, I let the new phone run out of power and then tried to plug it in. Same error!!
If anyone has this problem follow this trick. "connect the charger half to the charging port." that is it. works fine to me..

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