MMS not working - Nexus 5X Q&A, Help & Troubleshooting

For some reason i can't send any MMS it just says sending. I'm on AT&T.

Have you went into the network settings and selected an APN? They are there by default but none were selected when I set mine up.

ATT Nextgenphone is chosen right now. I have ATT PHONE and ATT WAP too.

vietrice89 said:
ATT Nextgenphone is chosen right now. I have ATT PHONE and ATT WAP too.
Click to expand...
Click to collapse
Should be working then. (shrug)

vietrice89 said:
For some reason i can't send any MMS it just says sending. I'm on AT&T.
Click to expand...
Click to collapse
I usually end up changing my MMS port to 8080 on ATT/Go phone.

A lot of people seem to be having this problem on vzw (similar at least) toggle your cellular network from global to another and back and it will likely send. According to hardware support its a device issue. It happens to me every couple hours and they're sending me a new device
Sent from my Nexus 5X using Tapatalk

Related

[Q] MMS issue

I just got the Lumia 900, and everything is working fine except I cannot send/receive MMS. I am currently on the newest update, but my APN settings were not built into the phone like they should have been. I manually inputed them and the data is working fine now, but pictures still will not send. Am I the only one with this problem? If not, has anyone figured out a fix? I called both Nokia and At&t. At&t told me the issue was that I didn't have a data plan, which I do, and Nokia told me to have At&t send an APN update push to my phone. At&t said they couldn't do that. Anyway, let me know if you all know of anything that could help.
Thanks in advance.
UPDATE: After spending 2 hours on the phone with AT&T and Nokia, I finally got tired and called an AT&T rep that I know. She took a look at my account and realized that I had data on my account, but it was never set up with the 4G data which is why I could access the internet via HSPA or HSPA+ but couldn't get MMS. The phone was just confused. She made the change for me and it's working fine now. If you're on AT&T, just call 611 and make sure you're on an LTE plan, not just a 4G plan and see if that fixes your problem.
ddelong22 said:
I just got the Lumia 900, and everything is working fine except I cannot send/receive MMS. I am currently on the newest update, but my APN settings were not built into the phone like they should have been. I manually inputed them and the data is working fine now, but pictures still will not send. Am I the only one with this problem? If not, has anyone figured out a fix? I called both Nokia and At&t. At&t told me the issue was that I didn't have a data plan, which I do, and Nokia told me to have At&t send an APN update push to my phone. At&t said they couldn't do that. Anyway, let me know if you all know of anything that could help.
Thanks in advance.
Click to expand...
Click to collapse
Something seems wonky here.
You have a Lumia 900 on AT&T with a qualifying DATA plan, and you can't get MMS.
A couple of thoughts:
What aren't you saying? Hacked? Rooted, Unlocked??? Bought it off of eBay?
Have you tried a Hard Reset with the sim in? During setup, the first indication of a setup problem is, Time Zone, Region, Time are not setup automatically. Does this happen?
Do you have an official mini sim, or is this a cut down one? Cut down ones...might not work.
Take it back to the place you bought it....do a hard reset in front of them. Does it work? By work I mean does it detect time zone, time, your number. NO, its not usual for them not to...don't believe that if they tell you that. If there is NO detection....something is wrong..either with the Sim or the account.
Have them check your account...right there...is it setup? You should NOT have to input an apn on this phone, if all of the above is correct.
I have had 2 lumia's and a Samsung Focus S since March 2nd. Each one had to have the account reset. For some reason something went wonky on the phone during setup. Dropped vm, one time it was data plan not initializing. A Quick check caught them...
alodar1 said:
Something seems wonky here.
You have a Lumia 900 on AT&T with a qualifying DATA plan, and you can't get MMS.
A couple of thoughts:
What aren't you saying? Hacked? Rooted, Unlocked??? Bought it off of eBay?
Have you tried a Hard Reset with the sim in? During setup, the first indication of a setup problem is, Time Zone, Region, Time are not setup automatically. Does this happen?
Do you have an official mini sim, or is this a cut down one? Cut down ones...might not work.
Take it back to the place you bought it....do a hard reset in front of them. Does it work? By work I mean does it detect time zone, time, your number. NO, its not usual for them not to...don't believe that if they tell you that. If there is NO detection....something is wrong..either with the Sim or the account.
Have them check your account...right there...is it setup? You should NOT have to input an apn on this phone, if all of the above is correct.
I have had 2 lumia's and a Samsung Focus S since March 2nd. Each one had to have the account reset. For some reason something went wonky on the phone during setup. Dropped vm, one time it was data plan not initializing. A Quick check caught them...
Click to expand...
Click to collapse
I am in the same boat. Bone stock 900.
Looks like an issue with 4G. When I change my data connection to 3G MMS works as expected, change it back to 4G, no workie...
I was going to mess around with APN to see if I can get one set up that works. There is a Nokia Network Setting app that can help with this but it's not on the Market Place anymore. I've been doing some searching and this appears to occur on many different carriers with 4G. I'm in the US on ATnT, but it is happening overseas too.
---------- Post added at 02:35 AM ---------- Previous post was at 02:10 AM ----------
Might have figured mine out, I added an APN
apn: wap.cingular
user: [email protected] (all caps)
pass: CINGULAR1 (all caps)
proxy: 66.209.11.32
port: 8080
There is not slot for MMS so I skipped that, it would be:
mmsc: http://mmsc.cingular.com
Go to settings
Cellular
Edit APN
Input the above
Save (check mark)
I then toggled in airplane mode for 30 secs and then out of it. Sent my self a MMS and it worked, sent one from my wife's phone and it worked. Both of those scenarios were failing on 4G before. PITA
That app is off the marketplace
magic140.6 said:
I am in the same boat. Bone stock 900.
Looks like an issue with 4G. When I change my data connection to 3G MMS works as expected, change it back to 4G, no workie...
I was going to mess around with APN to see if I can get one set up that works. There is a Nokia Network Setting app that can help with this but it's not on the Market Place anymore. I've been doing some searching and this appears to occur on many different carriers with 4G. I'm in the US on ATnT, but it is happening overseas too.
---------- Post added at 02:35 AM ---------- Previous post was at 02:10 AM ----------
Might have figured mine out, I added an APN
apn: wap.cingular
user: [email protected] (all caps)
pass: CINGULAR1 (all caps)
proxy: 66.209.11.32
port: 8080
There is not slot for MMS so I skipped that, it would be:
mmsc: http://mmsc.cingular.com
Go to settings
Cellular
Edit APN
Input the above
Save (check mark)
I then toggled in airplane mode for 30 secs and then out of it. Sent my self a MMS and it worked, sent one from my wife's phone and it worked. Both of those scenarios were failing on 4G before. PITA
Click to expand...
Click to collapse
glad you got it to work. Are you in an LTE area?? I still maintain that having to input that apn indicates something is not correct. But, also realize you gotta get the phone working
alodar1 said:
glad you got it to work. Are you in an LTE area?? I still maintain that having to input that apn indicates something is not correct. But, also realize you gotta get the phone working
Click to expand...
Click to collapse
Yes it work but..... It seemed to have reduced my data download speeds. So I deleted the APN and that got my LTE speed back.
Will toggle to 3g when an MMS fails for me. Will also start to bug ATnT about this too.
Sent from my Lumia 900 using XDA Windows Phone 7 App
Hearing from a couple decent sources there is a fix coming soon from Nokia. Not holding my breath for today or tomorrow but I did get the same info from a couple of different sources.
Sent from my Lumia 900 using XDA Windows Phone 7 App
magic140.6 said:
Yes it work but..... It seemed to have reduced my data download speeds. So I deleted the APN and that got my LTE speed back.
Will toggle to 3g when an MMS fails for me. Will also start to bug ATnT about this too.
Sent from my Lumia 900 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
I'm more convinced than ever tht LTE may not be our friend. Nokia may be finished with the beta test, but AT&T isn't...or any other carrier that is
Can send MMS via LTE with my L900. No connection problems since I got it before launch day. Do you have a properly provisioned micro-sim.
Sent from my Lumia 900 using Board Express

Unlocked the T-mobile phone to work on AT&T, no data usage. HELP!

I got a Samsung Galaxy SII T989 new, for free, off of my uncle who gets phones for promotional purposes. It's a T-mobile phone, and I'm on AT&T. I paid for an unlock code and successfully unlocked my phone for use on AT&T. I can text, call, and use WiFi, but can't get the data to work. (I also can't send or receive MMS messages, not sure if it's related. HELP!
beastin32794 said:
I got a Samsung Galaxy SII T989 new, for free, off of my uncle who gets phones for promotional purposes. It's a T-mobile phone, and I'm on AT&T. I paid for an unlock code and successfully unlocked my phone for use on AT&T. I can text, call, and use WiFi, but can't get the data to work. (I also can't send or receive MMS messages, not sure if it's related.(YES THEY ARE RELATED) HELP!
Click to expand...
Click to collapse
couple things have you asked on the AT&T forum and have you done a google search on how to get your Tmobile phone to work on AT&T?
next is have you changed or rather added the new apn? if any of this is an issue for you I would say your best bet is to trade the phone on craigslist for someone with the skyrocket.
since the two phones are interchangeable as far as roms go I would suspect with a little more digging you will find your answer... check here
Go to settings... more settings...mobile networks.... access point names... press menu ... New apn
Name : ATT
APN: wap.cingular
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port:80
Apn type: default,supl,mms
Everything else leave blank or default
-dark
darkamikaze said:
Go to settings... more settings...mobile networks.... access point names... press menu ... New apn
Name : ATT
APN: wap.cingular
MMSC: http://mmsc.cingular.com
MMS Proxy: wireless.cingular.com
MMS Port:80
Apn type: default,supl,mms
Everything else leave blank or default
-dark
Click to expand...
Click to collapse
^ +1 apn should do the trick, pretty typical for unlocked phones to not have the apns on the sim. Manual programming is going to be fun if you are new to android
Thank you!
Thanks so much! I did that, turned on packet data, and it seems to be working now. Again, thank you so much for your help, muchly appreciated!
beastin32794 said:
Thanks so much! I did that, turned on packet data, and it seems to be working now. Again, thank you so much for your help, muchly appreciated!
Click to expand...
Click to collapse
Glad I could help
Sent from my SGH-T989 using Tapatalk 2
speed?
beastin32794,
What speed are you getting on AT&T? Edge, 3G, or 4G?
mlawrence85704 said:
beastin32794,
What speed are you getting on AT&T? Edge, 3G, or 4G?
Click to expand...
Click to collapse
Thou will only get up to At&t 3g
Sent from my Galaxy Nexus using xda premium
The best i ever got was 8 down and 1 up on speeds using att unfortunately no 4g only 3g but works great .
Sent from my SGH-T989 using xda premium
I have the same issue. I have tired doing what was mentioned but for some reason I still can't send or receive picture texts. Also I can't get onto the internet with out Wi-Fi. Please help because I am going crazy trying to figure this out. THANKS!
Name .At&t
APN wap.cingular.com
Username [email protected] GPRS.COM
mmsc http://mmsc.cingular.com
Mmsproxy wireless.cingular.com
Mmsport 80
310
410
Apn type default,supl,mms
Works for me ever time Gs2 tmo and using the same ones on my nexus 4 . data/mms works perfect on At&t .
Sent from my Nexus 4 using Xparent Skyblue Tapatalk 2

MMS?

I have an unlocked Nokia Lumia 900 from Rogers. As I'm sure most people here know, getting MMS to function on an unlocked [Nokia] Windows Phone can be a hassle. I've tried hard resetting my phone, changing the APN, etc, and so far I've had no luck whatsoever. Can someone guide me through a process that will enable MMS to work? It's fairly important considering the number of messages I send/receive every day...
Download Network Setup from the Nokia collection. That will configure MMS.
It's not available in Canada, for whatever reason.
CheeseTea said:
It's not available in Canada, for whatever reason.
Click to expand...
Click to collapse
Sorry, there's no way to configure MMS without Network Setup.
Are you sure you have Tango?
fpoon said:
Are you sure you have Tango?
Click to expand...
Click to collapse
Tango doesn't let you edit MMS apn's.
CheeseTea said:
I have an unlocked Nokia Lumia 900 from Rogers. As I'm sure most people here know, getting MMS to function on an unlocked [Nokia] Windows Phone can be a hassle. I've tried hard resetting my phone, changing the APN, etc, and so far I've had no luck whatsoever. Can someone guide me through a process that will enable MMS to work? It's fairly important considering the number of messages I send/receive every day...
Click to expand...
Click to collapse
Hi,
I had the same issue with Fido until another user on here helped me out. I called Fido and had them reset my data package. I believe the user called it re-provisioning. I have attached the link to the original thread. I just said I was having data issues which was not untrue because my data connection was extremely slow and that I had talked to someone who suggested reseting (re-provisioning) the data plan. After the re-provisioning the MMS started working and my Visual Voice mail (visiual voicemail through mms, not the windows phone as its not supported on Rogers from what I understand). In addition my data connection finally seemed to work correctly.
here is the link:
http://forum.xda-developers.com/showthread.php?t=1760248
Hope that helps.
exiva said:
Download Network Setup from the Nokia collection. That will configure MMS.
Click to expand...
Click to collapse
I'm trying to set-up MMS to work on T-Mobile USA. The problem is that the Network Setup app is missing some of the MMS APN settings fields, specifically, MCC, MNC and APN Type. Do you know of any way to work around this problem?
21stNow said:
I'm trying to set-up MMS to work on T-Mobile USA. The problem is that the Network Setup app is missing some of the MMS APN settings fields, specifically, MCC, MNC and APN Type. Do you know of any way to work around this problem?
Click to expand...
Click to collapse
I ran the network setup app and everything works fine on TMo US. MMS & Data. The settings pane (Settings > Cellular > Edit APN info) remains blank, but the settings are there.
exiva said:
I ran the network setup app and everything works fine on TMo US. MMS & Data. The settings pane (Settings > Cellular > Edit APN info) remains blank, but the settings are there.
Click to expand...
Click to collapse
Thanks. I finally got it to work last night after I did the 8773 update.
CheeseTea said:
I have an unlocked Nokia Lumia 900 from Rogers. As I'm sure most people here know, getting MMS to function on an unlocked [Nokia] Windows Phone can be a hassle. I've tried hard resetting my phone, changing the APN, etc, and so far I've had no luck whatsoever. Can someone guide me through a process that will enable MMS to work? It's fairly important considering the number of messages I send/receive every day...
Click to expand...
Click to collapse
I don't know if u still care or not, but u can flash the Mexico's latest ROM (telcel or smth), you won't have LTE, but you'll have everything else functional (mms and tethering included)! And you'll also lose the rogers splashscreen... yay
Has anyone tried the Country Variant Mexico MX Black LTE V1???
mega_dave said:
Has anyone tried the Country Variant Mexico MX Black LTE V1???
Click to expand...
Click to collapse
Yes, I have. I tried both this one and the TelCel rom. Both of them allowed me to finally use internet sharing and MMS. I'm pretty sure LTE works on both roms too it is just shown as 4G instead of LTE and when you are on HSPA it shows H instead of 4G like with the stock Rogers rom (and probably AT&T too). When tethered and showing 4G as the connection on my phone, I have gotten 1.5 MB/s down and about 800 KB/s up so I'm pretty sure that's an LTE connection. When I went to the cellular settings and changed it to only use 3G data, I get about 150 KB/s down and 80 KB/s up.

[Q] Phone won't roam-settings are missing

Hello everyone,
I have a new AT&T plan with five lines, all using Samsung Galaxy S3s, all having the same problem. My 14 day grace period to cancel is almost up and I'm at my wits end searching for an answer. The phones are not rooted as I do not understand most of this technology; however I'm smart enough to know that this is a problem beyond rebooting the phone or resetting the SIM card, as every forum out there is telling people to do. Calling tech support (please don't make me) is a LAST resort for any device I own.
In the town where I work and shop I have no signal at all from AT&T. No voice, text, or data. AT&T coverage map shows "good" coverage in this town. Every so often I do get a weak AT&T signal but only for a few seconds. I do however pick up a very strong signal from a T-Mobile tower. I know that AT&T and T-Mobile both use GSM and should be compatible for roaming purposes, but the phone does not roam; it just shows a strong signal that I cannot connect to. Also, it switches back and forth between these two towers. I posted screen shots taken one minute apart.
In my phone's "Mobile Networks" settings there is no option to chose a network. There are only four options on that page: Mobile Data (checked), Data Roaming (not checked), APN, and Network Operators. I have tried adding a new APN but that did not work. The Network Operators tab says "Default Setup" and I cannot change it. I understand this is an issue with AT&T - they deliberately remove these settings.
I have gone through all the settings in Service Mode using *#197328640# looking for a way to enable the missing settings. I have already used the Service Mode to disable LTE (another setting AT&T likes to deprive us of) but that was not the problem so I put that back on automatic. I have also checked and unchecked every imaginable combo of settings such as wifi, data, airplane mode, etc.
I think the problem is either that the T-Mobile tower is interfering with what *should* be a good AT&T signal, or that the fact that I am "connected" to AT&T (albeit with no bars) is preventing me from roaming. I'd like to know if there is a way to disconnect from AT&T to test that theory. Also, I'd like to know if there is something I can do from Service Mode to enable the missing settings so I can set up roaming.
Thanks so much for any suggestions or help.
Kelly
What APN(s) are currently listed?
xBeerdroiDx said:
What APN(s) are currently listed?
Click to expand...
Click to collapse
Just the default one called "ATT Phone".
I tried a Cingular APN in order to get a better connection to the AT&T tower, but it didn't work and I removed it. I found the T-Mobile APN info and was planning to try that next time I'm in town if I don't find some other solution first.
Is it the wap.cingular or pta one? You have to reboot after changing apn's but I'm sure you already knew that
xBeerdroiDx said:
Is it the wap.cingular or pta one? You have to reboot after changing apn's but I'm sure you already knew that
Click to expand...
Click to collapse
I used the wap.cingular one and did reboot. Do you think this is an APN issue? I'm kind of at a dead end unless I find where to enable those mobile network settings. Thanks for your responses.
kelmusc said:
I used the wap.cingular one and did reboot. Do you think this is an APN issue? I'm kind of at a dead end unless I find where to enable those mobile network settings. Thanks for your responses.
Click to expand...
Click to collapse
If you do not have the pta apn, try and add it. That's the LTE network.
Name: ATT PTA
APN: pta
MMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
Auth: none
APN type: default,mms,supl,hipri
Add this in, select it and reboot
I have added it and will get to town tonight to see if it works. I'll post an update afterward. Thank you!
kelmusc said:
I have added it and will get to town tonight to see if it works. I'll post an update afterward. Thank you!
Click to expand...
Click to collapse
Yeah, let me know how that worked. Remember to reboot afterswapping apns. Just sayin'
xBeerdroiDx said:
Yeah, let me know how that worked. Remember to reboot afterswapping apns. Just sayin'
Click to expand...
Click to collapse
Unfortunately, it didn't work. I also tried to use a T-Mobile one and the phone wouldn't even let me save it.
I broke down and called AT&T tech support to find out where the roaming settings are in the phone... of course they didn't tell me, but they did tell me they don't have a roaming partnership with T-Mobile in my area. Therefore I'm out of luck and will be cancelling my contract.
kelmusc said:
Unfortunately, it didn't work. I also tried to use a T-Mobile one and the phone wouldn't even let me save it.
I broke down and called AT&T tech support to find out where the roaming settings are in the phone... of course they didn't tell me, but they did tell me they don't have a roaming partnership with T-Mobile in my area. Therefore I'm out of luck and will be cancelling my contract.
Click to expand...
Click to collapse
Sorry buddy. Best of luck. Use your s3 on a carrier's no-contract plan. Perhaps t mobile or straight talk? Cheers

[Q] mms working with Cricket?

I've followed most of this thread (http://forum.xda-developers.com/fire-phone/help/guide-fire-phone-fireos-google-apps-t3206603) along with updating to 4.6.6, to set up my fire phone, and almost everything is working. I've activated the phone with a Cricket sim, and I can get internet and sms fine. I still can't get mms to send or receive. I've tried several different APN settings from the Cricket website and others. I've tried using the stock messaging app as well as handcent.
Is anyone else using Cricket with their fire phone and able to send/rec mms? If so, what are your APN settings?
My wife's fire phone is working with Cricket, including MMS. I think Cricket takes up to 24 hours to re-reoute SMS/MMS correctly. Maybe give it a day and see if it fixes itself.
embhorn said:
My wife's fire phone is working with Cricket, including MMS. I think Cricket takes up to 24 hours to re-reoute SMS/MMS correctly. Maybe give it a day and see if it fixes itself.
Click to expand...
Click to collapse
So it does work. That's good news. Turns out my wife's BLU phone doesn't work either. It's been over a week since she switched. Would you mind looking at the APN settings and telling me if they match these (taken from https://www.cricketwireless.com/sup...e-byod/customer/bring-your-own-android.html):
Name: Internet
APN: ndo
Proxy: Not Set
Port: Not Set
Username: Not Set
Password: Not Set
Server: Not Set
MMSC: http://mmsc.aiowireless.net
MMS Proxy: proxy.aiowireless.net
MMS Port: 80
MCC: 310
MNC: 150
Authentication type: Not Set APN type: default,mms,fota,hipri,supl
Thanks
I would have to wait until tonight to check her phone, but my Nexus 5 is working with those APN settings.
Well, it turns out the fire phone is set to use the AT&T APN. The Cricket APN is there on the phone, but the AT&T one is selected. And everything is working fine on her phone.
Here is a thread from howardforums that describes this same situation.
http://www.howardforums.com/showthread.php/1835537-Cricket-Wireless-MMS-APN-settings
Also, I neglected to mention that I use Google Voice, so all my SMS/MMS gets routed as data. Which is why I thought the Cricket APN worked for my Nexus 5.
embhorn said:
Well, it turns out the fire phone is set to use the AT&T APN. The Cricket APN is there on the phone, but the AT&T one is selected. And everything is working fine on her phone.
Here is a thread from howardforums that describes this same situation.
http://www.howardforums.com/showthread.php/1835537-Cricket-Wireless-MMS-APN-settings
Also, I neglected to mention that I use Google Voice, so all my SMS/MMS gets routed as data. Which is why I thought the Cricket APN worked for my Nexus 5.
Click to expand...
Click to collapse
Yeah, thanks. I've tried all the settings on that thread. No joy. Maybe it's something wrong with my account since all four phones have the same problem
After u create APN are you setting the apn, I believe u click save and select, I missed that the first time around
Sent from my SD4930UR using XDA Premium 4 mobile app
embhorn said:
Well, it turns out the fire phone is set to use the AT&T APN. The Cricket APN is there on the phone, but the AT&T one is selected. And everything is working fine on her phone.
Here is a thread from howardforums that describes this same situation.
http://www.howardforums.com/showthread.php/1835537-Cricket-Wireless-MMS-APN-settings
Also, I neglected to mention that I use Google Voice, so all my SMS/MMS gets routed as data. Which is why I thought the Cricket APN worked for my Nexus 5.
Click to expand...
Click to collapse
I'm using Verizon LG g4 with the cricket sim and had a crappy signal and no mms...after messing around for days figerd out that in network setting it needs to be on the LTE wcdma setting that will say 4g but really it's LTE...and as u mentioned above, I found an att apn and everything works awesome!...mms,text,cells in comeing and out going....go to cricket Web site and the att apn you want is listed as alternate APN
Sent from my VS986 using Tapatalk
trinilu27 said:
I'm using Verizon LG g4 with the cricket sim and had a crappy signal and no mms...after messing around for days figerd out that in network setting it needs to be on the LTE wcdma setting that will say 4g but really it's LTE...and as u mentioned above, I found an att apn and everything works awesome!...mms,text,cells in comeing and out going....go to cricket Web site and the att apn you want is listed as alternate APN
Sent from my VS986 using Tapatalk
Click to expand...
Click to collapse
Thank you more times than I could ever say! I have a carrier unlocked LG H830 (G5), and have spent more hours than I'd like to admit trying to get outgoing MMS to work on Cricket Wireless. You name it, I've tried it. I would never EVER have thought to change the Network Mode. That fixed it. Granted, instead of showing "LTE", it's now showing 4G (3.5G), and my data speed down is about 5MB, but Cricket throttles the down speeds anyway. And, at home on Wifi, it doesn't matter anyway. So again, thank you!
For the purposes of future Google searchers:
For outgoing MMS to work on a carrier unlocked LG H830 (LG G5), the Network Mode must be set to GSM/WCDMA.
Regards,
Mark

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