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Hi,
I have had my HOX for 3 weeks now and since yesterday (so, not a new thing), I keep losing the signal in my appartment, in some places outside. Oddly enough, signal is OK (tho just 3-4 bars) in my office.
1. Could this be related to the WIFI antenna issue even tho it's not WIFI issue? In other words, is there a chance that by fixing the WIFI antenna issue, I can get solve this?
2. If not, what are my other options? The garanty is already voided so I cannot send it to HTC for repair (voided by an "unofficial repair center" after the screen got smashed by dropping it from like 1m... - it's very possible that the fall or their repair broke something else, but the repair was already 2 weeks ago)
Thanks for your help!
First thing I'd ask is are you rooted? Have you been playing with radios recently?
If not, the next thing I'd look at is trying to find someone else with a micro-sim, and asking to borrow it. If they still get a good signal on their network on your phone, it might be your sim card. I had a faulty one once which just started dropping network like you describe. It can happen.
If their sim card also shows poor reception, you might have an aerial issue caused by the unofficial repair centre opening the phone up. (Although from the feedback on the WiFi issue thread HTC have worrying repair standards too).
If you can't find another micro-sim, just try finding someone on the same network. This phone (when working) has excellent network reception (better than my previous Desire S) so if a side-by-side comparison shows a big difference in signal strength, again I'd think about getting the sim replaced.
https://play.google.com/store/apps/details?id=de.android.telnet&feature=search_result#?t=W251bGwsMSwyLDEsImRlLmFuZHJvaWQudGVsbmV0Il0.
If your replacement sim still has the same problem, then I'd consider opening the phone up as per the video guide in the WiFi Issue thread in the general section. Seems to be quite easy if you are careful. It is unlikely that the same aerial for the WiFi is also the 3G one, but I've looked at the tear down pictures, and can't read chinese! If i find out which one it is, I'll update this post. If not, just check all the connections.
Hi,
I have also been having this network drop issue but only near my office. The reason I think is that my office is between two towers and every now and then it tries to balance the traffic on the networks and hence keeps disconnecting devices from one to connect to the other one... However, I have cut out my normal sim into a micro sim and that was done by the guys at the shop from where I bought the device and they had said that if there are any issues, then please order a proper micro sim and use it....
I think that might also be the problem.....
levtrp savans
All,
After checking that my SIM card wasn't in cause (used a friend's HTC One X to test my SIM card and test with his), I broke open the case and saw the problem.
The problem is the damn design of those antenna contact! I saw probably around 10 of those small metal piece that are supposed to be a bit "up" and somehow touch the contact area on the back cover.
I found that 2 of them (in two different pairs, they all seem to be in pair to create a closed circuit I suppose) were a little bit lower than their counterpart, so with a flat screwdriver, put them upright, closed the case and voila, I am enjoying network with full bars since yesterday.
If the issue comes back (and it probabl will, if they got bent the first time it probably means that the metal already was bent beyond its elastic deformation area), I'll probably end up buying a soldering iron a add some patch of silver to increase the height of the contact zones. That's .... just lame I am sure they had a good reason to do that, but seriously!?
Guillaume
Glad you got to the bottom of it. Yeah I think the design choice is forced from having the main body of the phone slide in at an angle into the outer case. If the two parts just clamped together like a more traditional phone build, then they perhaps could have used a different approach.
I'm putting off opening mine up (I have the dreaded WiFi drop issue) as my current case puts just enough pressure on the screen to act like a permanent squeeze, halting my problem.
Would be interested to know if the problem reoccurs like you said it might. Keep us posted.
Hi guys,
Searched this forum, and googled for an hour, maybe I suck at search strings...
My Epic 4G (cleanGB, flashed to cricket) took a hard fall, screen went black. My gf has an epic (cleanGB/flashed cricket) she wasn't using, so I swapped SD cards and updated the rom to Avatar (4.2.2 MTD)
I need to change the number on her phone to my number (fast & cheap). Can I do this in QPST or CDMA workshop?
Can someone point me in the right direction? Hoping for experienced advice, but I'll take suggestions, rumors, hearsay and tales of mythic proportion as well. >_<
Epiclectic said:
Hi guys,
Searched this forum, and googled for an hour, maybe I suck at search strings...
My Epic 4G (cleanGB, flashed to cricket) took a hard fall, screen went black. My gf has an epic (cleanGB/flashed cricket) she wasn't using, so I swapped SD cards and updated the rom to Avatar (4.2.2 MTD)
I need to change the number on her phone to my number (fast & cheap). Can I do this in QPST or CDMA workshop?
Can someone point me in the right direction? Hoping for experienced advice, but I'll take suggestions, rumors, hearsay and tales of mythic proportion as well. >_<
Click to expand...
Click to collapse
I know nothing about alternate carrier flashing, but those would be the tools to use for doing any changes in that area. Good luck with your swap.
You should probably go back to a tw rom then call cricket and tell them to switch the lines. They will ask for her imei i believe and they will activate the phone with your old number. Another method you could use is take apart both phones and switch the motherboards. You will have access to all your old stuff and your number without calling cricket. Make sure to switch the stickers too.
Sent from my SPH-D700 using Tapatalk 2
phonehunter59 said:
You should probably go back to a tw rom then call cricket and tell them to switch the lines. They will ask for her imei i believe and they will activate the phone with your old number. Another method you could use is take apart both phones and switch the motherboards. You will have access to all your old stuff and your number without calling cricket. Make sure to switch the stickers too.
Sent from my SPH-D700 using Tapatalk 2
Click to expand...
Click to collapse
Switch motherboards lol. But yeah if there are proper tools then it'd be best.
Sent from Xperia Mini Pro SK17i @ CM10.1
Or screens...
I guess it might be easier to switch the screens , huh? I'm afraid of internal damage, so I wanted to ditch mine for parts and use hers. I would switch it with cricket, but I'll be leaving them in a week or 2, hoped to avoid the nightmare of their customer service. Haven't played with CDMA workshop or QPST in 3 years...might give it a go, lol
You don't need to switch screens. Right when you unscrew the back off you will see the mother board. Just disconnect the wires and clips and take out the motherboard and switch them out them reassemble and your done. It is very simple. I did it in 5 minutes like 10 times before
Sent from my SPH-D700 using Tapatalk 2
I'm going to 2nd what phonehunter said, and restate the instructions.
1. Start by watching the first 2.5 minutes of this video: http://www.youtube.com/watch?v=g6npRaFm0d4 The video is only to give you an idea what your looking at because the amount of disassembly in the whole video is overkill.
On both units:
2. Remove back cover, battery, & SD card.
3. Remove the seven screws(#000 phillips) found on the black back housing , then gently pry around the edges to unclip it (bottom to top seems to work best & the buttons are going to fall out).
4. Unhook the antenna cable (only the motherboard side) and both flex cables attached to the motherboard.
Last step:
5. Since the motherboard is now free, simply put your original one in the fresh unit and reverse the above process.
BTW...You should definitely save what's left of your old phone because it has a few good parts on it. Ex: audio jack & loud speaker/antenna/vibrator ass'y
righteousdude said:
I'm going to 2nd what phonehunter said, and restate the instructions.
1. Start by watching the first 2.5 minutes of this video: http://www.youtube.com/watch?v=g6npRaFm0d4 The video is only to give you an idea what your looking at because the amount of disassembly in the whole video is overkill.
On both units:
2. Remove back cover, battery, & SD card.
3. Remove the seven screws(#000 phillips) found on the black back housing , then gently pry around the edges to unclip it (bottom to top seems to work best & the buttons are going to fall out).
4. Unhook the antenna cable (only the motherboard side) and both flex cables attached to the motherboard.
Last step:
5. Since the motherboard is now free, simply put your original one in the fresh unit and reverse the above process.
BTW...You should definitely save what's left of your old phone because it has a few good parts on it. Ex: audio jack & loud speaker/antenna/vibrator ass'y
Click to expand...
Click to collapse
And make sure to switch the stickers. With the motherboard are all the numbers like esn and imei
Sent from my SPH-D700 using Tapatalk 2
Thanks guys, swapping MBs was easier than trying all that sdk stuff....after fiddling with a loose antennae for 30 min, I have it reassembled and working normal.
HINT FOR OTHERS TAKING EPIC APART:
1. Be careful prying back off around the bottom right corner , the antennae cable lives there and once it's loose, it takes many tries with tweezers to reattach.
2. the camera button can stay attached to the inner back casing if you remove it carefully, this results in less time getting it back in place and a tighter fit once finished.
3. each plastic slot along the rim of the inner back casing is a pry-point. instead of prying up away from phone, use a guitar pic or pryer to slip in between silver ring and casing, then turn tool perpendicular to phone, prying the lip of casing out towards the edge rather than "up" away from phone. (less chance of loose fit/damaged clips after.)
4. When reassembling, press these pry-points back in place by pressing inwards towards phone, from outer silver ring towards the battery, not down towards screen.
Hi everyone.
I wonder if anyone could be of some help please.
A couple of days ago I attempted to replace the digitiser of my One X due to it having a large scratch on the glass, I consulted various guides and followed them but unfortunately I couldn't carry out the repair as several pieces within the phone are heavily glued down (such as the battery so I aborted the repair and put everything back.
Wifi and bluetooth work just fine with no problems however my network reception has been cut in half, normally at home I can achieve between 4 or 5 bars signal, now however I only seem to get 1 or 2 bars and when I'm out I frequently lose reception.
I opened the phone again to examine the aerial (the thin wire that connects to two point down the side of the phone and I could see no obvious problem.
So my question is, have I potentially damaged the aerial? Or is it supposed to be connected in a special way such as connected the otherway around or does the wire need to be tense or relaxed? etc
Maybe there is another connection I need to check over?
If needed I can take a picture of how it looks currently.
Thanks in advance for any help.
I had this exact problem. you need to check the little black cable (to the right of the battery) is connected at both ends.
the top connects to the motherboard and the bottom conencts to the docking connector board.
Check the pop connectors on the boards are still intact. If u have buggered up the bottom as I did u can get a replacement for about 8 quid. if its the top then I guess u need to replace the motherboard which aint cheap!
---------- Post added at 02:52 PM ---------- Previous post was at 02:52 PM ----------
please let me see a pic also mate
Ah it's ok now I've fixed it. I turned the aerial around and made sure it was as straight as possible. I did also notice that one of the gold plated connectors at the bottom were slightly bent down, so I carefully brought it back up.
Put it all back together and now I've got full signal again.
Thanks anyway pal
TheOnlyIntruder said:
Ah it's ok now I've fixed it. I turned the aerial around and made sure it was as straight as possible. I did also notice that one of the gold plated connectors at the bottom were slightly bent down, so I carefully brought it back up.
Put it all back together and now I've got full signal again.
Thanks anyway pal
Click to expand...
Click to collapse
No worries mate, glad your almost fail was no where near as epic as my major fail! I had to spend all night figuring out wtf i had done then wait for 2 days for the spare part to arrive lol!!!!!
I still think I've somehow damaged it though, even though the signal is a lot better now, it's now where near as good as it used to be.
Makes me question whether or not I want to get another HTC phone when my contract is due though, servicing it is so hard and all that damn glue. I nearly ripped the wifi aerial thanks to all that glue.
TheOnlyIntruder said:
I still think I've somehow damaged it though, even though the signal is a lot better now, it's now where near as good as it used to be.
Makes me question whether or not I want to get another HTC phone when my contract is due though, servicing it is so hard and all that damn glue. I nearly ripped the wifi aerial thanks to all that glue.
Click to expand...
Click to collapse
are you sure the coaxial cable (the black wire directly to the right of the battery) is connected properly mate?
exocetdj said:
are you sure the coaxial cable (the black wire directly to the right of the battery) is connected properly mate?
Click to expand...
Click to collapse
Absolutely, my signal is consistently higher now rather then changing between 3 to none (between 5 to 3 now).
TheOnlyIntruder said:
Absolutely, my signal is consistently higher now rather then changing between 3 to none (between 5 to 3 now).
Click to expand...
Click to collapse
cool, thats like mine also
I thought this was worth sharing, this is my second thread ever on XDA and hope it helps somebody.
Quick story about my case:
I tried software fixes, ROMs, and made a lot of reading, when I finally figured it could be an antenna issue, I decided to give myself a try on my cellphone repair skills, turns out I turned a “nearly dead” GPS taking 10 minutes to lock into a “better than average” GPS taking 20 seconds to lock. Time taken for the task, 15 minutes, time suffering from bad GPS signal, 1 year, go figure.
Let’s see if you are a candidate to try this solution:
- You must be sure this isn’t a software related issue (i.e. my GPS works with X rom but it doesn’t with Y rom, that would certainly be a software issue).
- You CAN get a GPS lock but the signal is weak (i.e. constantly dropping signal in an area where you are sure another phone works fine) or GPS locks takes up to 5 minutes (and you already tried a software fix to speed up GPS lock).
- You’re phone is relatively old (i.e. it was bought when it came out, although I’m sure the quantity is low, I assume there are still E98X phones which are brand new and I would not recommend disassembling a brand new phone).
- You have experience opening cellphones (i.e. experience using small phillips screwdriver, gently popping frames/housing/covers, putting back in position plastic buttons before re-assebly).
Before we start, quick explanation on what may be happening to your phone if you are a candidate:
- Presumably, the GPS antenna (and Bluetooth, 3G/4G as well) is making poor contact with the springs on your phone.
- This phone uses contact springs for pretty much everything (see attached picture for springs locations of antennas), so these springs and/or the antenna contacts eventually bent away from each other and lower your GPS, Bluetooth, 3G/4G signals.
Here is what you need to do:
- Remove the back cover, and remove the back frame (See the following video from minute 0:00 to 1:50 for disassembly of backframe https://www.youtube.com/watch?v=S9OJRtf39QA).
- Inspect every spring and antenna contacts (see attached pictures for antenna springs and pad locations), make sure they are not rusted or damaged, else you need a replacement part for it (for antenna pads, you may want to clean those with isopropyl alcohol if you have some).
- Using a soft, thin, *plastic* tool (thinner than a credit card, but sturdier than paper), lift every spring you see up to 10 degrees (see attached picture for reference) and wiggle it up and down to force it to stay tilted up about 10 degrees (don’t force it up more than 15 degrees when wiggling or you risk to break the spring, there are quite a few of springs, I remember at least 5 pairs, so make sure you get them all done).
- Revert all disassembly made (See the following video from minute 6:32 to 7:51 for reassembly https://www.youtube.com/watch?v=9QxLa5rXX7Y), and VOILA!! your GPS signal came to life again (and hopefully your Bluetooth and 3G/4G are enjoying the new perks too!)
-Additionally, better 3G/4G signal does save battery, your cellphone amplifiers require less work and produces less heating too.
Disclaimer: I’m not responsible for damage to your phone, this guide is intended for an grown up audience who takes responsibilities of their own actions.
Reserved
Jose-MXL said:
Reserved
Click to expand...
Click to collapse
I was looking for something like this. Thanks very much..........
Let me know if you need anything else (i.e. more detailed instructions) and report back your results, unfortunately for the audience, I didn't take pictures of the process since I wasn't sure it was going to work (and then just took the picture of the NFC springs), so if you can take some pictures of how the contacts looks in the inside, that would awesome, I can update the main post with these, there is quite a few springs inside so you want to make sure you get them all in shape.
I forgot to say in the main post, better 3G/4G signals give a lot less of work to the amplifiers, which means less phone heating and less battery consumption, this is a nice service to do to a 2 year old phone like mine.
Enclosed is a picture from a replacement mid frame cover. Could you please use something like ms paint to circle which pins you bent upward? Looking at my Optimus G Pro 980 Mid frame cover and motherboard/logicboard I do not see these........
Jose-MXL said:
Let me know if you need anything else (i.e. more detailed instructions) and report back your results, unfortunately for the audience, I didn't take pictures of the process since I wasn't sure it was going to work (and then just took the picture of the NFC springs), so if you can take some pictures of how the contacts looks in the inside, that would awesome, I can update the main post with these, there is quite a few springs inside so you want to make sure you get them all in shape.
I forgot to say in the main post, better 3G/4G signals give a lot less of work to the amplifiers, which means less phone heating and less battery consumption, this is a nice service to do to a 2 year old phone like mine.
Click to expand...
Click to collapse
jmacguire said:
Enclosed is a picture from a replacement mid frame cover. Could you please use something like ms paint to circle which pins you bent upward? Looking at my Optimus G Pro 980 Mid frame cover and motherboard/logicboard I do not see these........
Click to expand...
Click to collapse
UPDATE:
See main post, I got a picture from somewhere else for the spring locations.
Actually my friend, that picture only shows the pads for the antennas, try to match it with your phone and see where they contact, these are going to be the springs, they don't look like spiral springs, these are other type of springs which I don't recall the name but they are more like a V shape, and one of the sides is attached to the board and the other one "springs" up and down, let me know if you got it or I will open my phone again, just for you! (no kidding)
Also, if I were you I would try to do the same for all pairs of springs I see on the motherboard, there is a pair for the speakerphone and one more down the board for something else.
GPS finally fixing
Thank you so much for this post. Before this solution, I tried different roms, gps fixing apps, disabling carrierIQ, editing the gps.conf file to add "better" servers, etc. This is the only solution that really worked. Now I am getting a GPS fix in 10 to 15 seconds where before it was up to a minute or more. I have an LG E980 (ATT Version).
As directed, I turned off the phone, removed the rear case back, removed the battery+sd card+sim card, removed the screws in the back panel of the phone and then separated the back panel from the front panel to expose the circuit boards and spring contacts. Then, I cleaned all the spring contacts and their mating flat contacts on the back panel with alcohol. Then I bent all of the spring contacts up slightly, re-seated the back panel making sure the side buttons were in the correct place (I do not believe the quickmemo and power buttons are interchangeable even though they are the same size fyi), and then secured the screws back in place.
Thank you!
Way to go buddy, I'm glad I could help you and that you were able to follow those horrendous instructions, I can't be sure on your case since yours wasn't as bad as mine, but on my case it also improved 4G reception overall, these antennas are used for pretty much everything so it would only be logical to get better signal on all the services, this is a "must" service on old E98X phones, perhaps nearly half of the GPS and bluetooth issues on the forum are due to this plus a weak or faulty software filtering not helping.
any info how to increase the wifi antenna? could this be the white cable?
Sent from my LG-E980 using XDA Free mobile app
I've quit using my OG Pro because the GPS is so poor. Hard to get a fix and drops constantly. Glad I stumbled on this, and will give it a try.
Can you point out which springs are specific to the GPS antenna? I suppose I can try to work with all the springs, but with my luck, I 'll break something that was working fine.
fungo45 said:
I've quit using my OG Pro because the GPS is so poor. Hard to get a fix and drops constantly. Glad I stumbled on this, and will give it a try.
Can you point out which springs are specific to the GPS antenna? I suppose I can try to work with all the springs, but with my luck, I 'll break something that was working fine.
Click to expand...
Click to collapse
I don't know which ones they are. I did all of them. They are a lever type spring contact so it is hard to break them. Just do so lightly.
Wow fairly simple fix with great results, thanks!
Jose-MXL said:
Before we start, quick explanation on what may be happening to your phone if you are a candidate:
Click to expand...
Click to collapse
Just tightening all the screws fixed all my GPS issues. No disassembly required! Add this into OP.
Thanks
Just did this, really improved the speed and reliability of everything- gps, wifi, etc. Thanks.
A quick tip for those doing this the first time. be careful of the buttons. I've taken apart my optimus g pro a few times now, and those dern things like to fly out of you're not careful when taking it apart. Also, when putting back together, use a small piece of scotch tape on the exterior of the frame to hold the buttons in place when you put the frame back in place. make sure the tabs of the tape stay on the outside, and pul them gently as you snap the screen back on. It's easier to have the frame on the table on put the screen down onto the frame when done this way, and save those dern buttons from coming out of their slots.
I have two OG Pro (E980) developed same broken GPS issue.
Now, I think the problem is the two soft contact pads, when I bent little bit, the GPS 's issue got fixed.
Also, the method not to improve any 4g/Wi-Fi/Bluetooth.
LG made such low quality contact PINs
Two years have passed and this thread is still helping people with their now "ancient" G Pros. My problem was that the coax cable had popped loose. Still I went ahead and re-tensioned all the contact springs. GPS is now functioning like new. Thanks to all who contributed.
Is a service manual for the Nexus 5x available?
Long story short, I was having a problem with my camera, so I whacked the phone on the palm of my hand a couple times (yeah, that might help! [lol]) and after that I lost the network (no bars at all, just a blank triangle always) and nothing I have tried has been able to bring it back.
I am on t-Mobile running 7.1.1.
I cleared the cache, tried different combo's of network settings (2G, 3G, 4G LTE), rebooted in safe mode, replaced the SIM card and tried everything else that I could find in various threads. Nothing works.
I've opened the back of the phone previously to replace the glass (as a glass+frame module) and everything worked after reassembly. So I am willing to reopen the case and poke around but I don't know what to poke at.
So maybe a manual will help or else if anyone has any help they can offer, that would be super!
No one able to offer any help or ideas?
Well I'm thinking maybe the antenna connectors are not so much connected after you tapped the phone. I found this thread which talks about the location of antenna connectors on the back of the phone.
https://forum.xda-developers.com/nexus-5x/help/lte-antennas-located-t3234795
ifixit has good information on it.
Sent from my Nexus 5X using XDA-Developers Legacy app
When I looked at the antenna connections with a magnifying glass, I could see that (using the same orientation as the photo you point to) one of the two prongs at the top right was bent and the single one below the top right two was also a little bent.
I stripped the phone down to the mainboard and straighten out both bent prongs. They looked pretty good to me under the magnifying glass. I also spent some time looking around these areas and at the other antenna prongs. Everything seemed to be in good order, as far as I could tell.
Unfortunately for me, the phone still doesn't get network or GPS connections.
I either need to find someone capable of testing these connections or a new mainboard or maybe phone back.
Thanks.
P.S. Here are some photos of the damaged antenna prongs before I fixed them as best a s possible.
https://drive.google.com/open?id=0B3aloIK_2QNdX3ZaZGtTdWpqZjg
Any more ideas friends?