Snapchat - Nexus 5X Q&A, Help & Troubleshooting

Shot in the dark I guess but since I got this device, Snapchat has been terribly laggy and almost unusable. Specifically when using the keyboard for text. Sometimes when I launch it, the camera is just black for roughly 5 seconds and then the back camera comes on finally. The chat feature is very slow at times and the entire app seems to stall and crash at least once a day. Anyone else notice this?
A quick google search yielded several recent topics on various forums complaining about the same thing, all on 6.0 Marshmallow. Hopefully it's not just this device.

I'm getting this exact thing

I went through that too. Once I had to restart it to make the camera work again. My tip is do not try use volume keys until it load completely. It just frozen the app in a black screen. Isn't perfect but can be used.

It's probably not optimized as well for 6.0 yet

Snapchat hasn't been perfect for me, but I've never experienced any of those issues. The worst I get is a little delay when pressing the home button.
Sent from my Nexus 5X using Tapatalk

I have had this problem we will have to wait for an update!! Basically that's what I've been telling myself lately about marshmallow
Sent from my Nexus 5X using Tapatalk

I can tell you guys I had this problem on my Nexus 6 on Marshmallow, it has to be something related to 6.0, I'm on a LG G4 now and snapchat runs just fine.

Kinda laggy for me too. And I can't get it to play a notification sound when I recieve snaps. I have turned it on in settings and I get a notification as normal, but no sound. Does anyone else have this problem?

Just uninstalled it from the n5x will have to limit myself to using it on n72013 it was unusable. Crashes camera failed to load then started to affect the stock camera app, would cause system crashes and could only be sorted with a reboot.

Same here its completely horrible to use of this phone. Phone ****s itself every time I try use it!
Sent from my Nexus 5X using Tapatalk

The app has been perfectly fine for me, up until the update I got yesterday. Now I see exactly what everyone is talking about....it's completely unusable now.
Our of curiosity...are you guys all encrypted?
Sent from my Nexus 5X using Tapatalk

thesoldier said:
The app has been perfectly fine for me, up until the update I got yesterday. Now I see exactly what everyone is talking about....it's completely unusable now.
Our of curiosity...are you guys all encrypted?
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
Decrypted & rooted running Chroma with Elemental-X.

ViRb3 said:
Decrypted & rooted running Chroma with Elemental-X.
Click to expand...
Click to collapse
Ok never mind then. I've been decrypted since I got the phone, until I took an OTA recently. It's been crap since then, but I guess it's unrelated
Sent from my Nexus 5X using Tapatalk

stock & encrypted and snapchat runs like poo for me. shame because its one of my most used apps :/

Well again Snapchat just updated, and now I'm back to it working fine again....
Sent from my Nexus 5X using Tapatalk

The past few updates have been good for me luckily.. Just don't try to send a snap while in landscape, I tried to add text and Swiftkey went all wonky and overlayed the screen even after I pressed Home, had to force close Snapchat and Swiftkey both :/

me too I have same issues the lag and so slowly for texting and even after update marshmallow update 6.0.1 the problem still the same I hope can anyone help me with issue what should to do and thanks you

So I am a power snapchat user and had this same problem and might have accidentally stumbled on a possible solution after having a login failure. I enabled the travel mode so it's not downloading constantly. I installed snapprefs and I can't explain why but it's flying now. No lag on window switching or opening the camera. I'm on 6.0.1 December rooted

Everytime I take video from Snapchat, it produces the sound "dug" at the first second of the video, never put my finger too hard on the phone so it isn't bcs of my finger knocking the screen, anybody know why?
Sent from my 2014811 using Tapatalk

Related

Serious stability issues unrooted Galaxy Nexus

I've been having some pretty big issues with this phone ...it's unrooted running stock ITL41F still on 4.0.1 in the UK
Its been 7 days that I've owned this phone now. And few times it has just crashed. I could be in the middle of typing something, or anything else just coming out of an app, and the screen will freeze go black. And done! Crashed.
And crashed such that it doesn't start I have to take the battery out and reboot. It just dies. It happened a few times but I was setting my phone up so I let it go but now this is just downright annoying. It happens once in two days or so.
Second, and this is even worse. The phone is not dying but goes in a sort of coma. The screen becomes unresponsive.. and the keyboard doesn't work!! And in most apps only selective touch input works...let's say in whatsapp I was talking to a friend and it was working okay but suddenly it stopped accepting my input for a new mesg. And then I couldn't open another chat. Lots of things started being unresponsive...
I went to the home screen and even the Google search bar ..when I clicked on it the keyboard came up ( which it wasn't coming while middle of whatsapp chat) but it didn't accept any input.
I tool the battery out. Rebooted. And it worked initially but then after a few minutes. Exact same problem.
Rebooted again. But again same problem !! That was a bit of a horror really
Right now it seems to be accepting my text input but ... really don't know what the heck is going on for both these issues above. Any advise will be appreciated
Also yeah I do have quite a few apps installed on this device ... considering its stock ROM this should be safest against a vulnerability but any advise on if I should install one of those anti virus apps on it? Or any sorts of apps that I should avoid which cause such major stability issues with ur phone ??
Cheers
Dhruv
Sent from my Galaxy Nexus using XDA App
I've only experienced few of your issues.
Coma and reboot happened a couple of time while I was on 4.0.1.
But since getting 4.0.2 a few weeks ago those issues went away.
Sent from my Stock Galaxy Nexus using XDA App
4.0.2 ftw.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
There are a few threads here with people experiencing similar problems. My screen goes black and also requires a battery pull.
@rbiter said:
4.0.2 ftw.
My grandma beat me down and took my nexus. Sent from a jitterbug with beats by dre.
Click to expand...
Click to collapse
4.0.3 ftw. Either flash a custom rom or get the 4 0.2 update to help with your problem.
Definitely a software issue that you're having.
Sent from my Galaxy Nexus using xda premium
I refuse to believe it is 4.0.1 it has been long delayed in the UK
That wouldn't be the case by Google if it was fixing such serious stability issues with the phone
Why do you come here doling out suggestions when you have no clue?
I am having the same problem again now everything is very slow and even the keyboard doesn't open in even Google search most functions unresponsive
And now most apps are force closing on me
IMDB and now xda app too. The phone is half dead the back buttons don't work either
This is the same thing that happened earlier in the day when I posted, and then the phone worked okay but now its back killing my phone
Anyone has any clue what could be going on ? Also this is the GSM version in the UK on 4.0.1 so only if you have a clue please respond else thank you very much
Now even settings page says its not responding
I can post on xda and it works but when I press back that doesnt.
Back doesn't work in any screens. The settings page not working was a classic screenshot will attach here from a PC.
Sorry for the continues rant folks. Just giving as much info as I can to those knowledgeable folks who might be able to help
The crashes arent stopping ..and the 4.0.3 isn't coming to the UK for some reason either ( which leads me to believe that it has some fixes for LTE which isn't available here anyway)
Aren't other users in the UK facing this crash problem - like once in 2 days or so??
Sent from my Galaxy Nexus using XDA App
Uninstall some of the apps you've downloaded that run in background. Battery Monitory was causing my phone to randomly reboot every other day or so. I uninstalled it and it was fine.
If that doesn't work, there's always Factory Reset.

[Q] Touch Screen multiple touches for one touch?

Anyone else getting many touches for one touch? For instance if I type "STUPID", I may end up with "STUUUPIIDDD". It's not quite that excessive, but wanted to get the point across. One touch results in multiple letters/clicks every now and then.
Think this is a hardware issue, or something they may be able to tweak with an update?
How 'bout you?
Yea. Not bothersome though.
Sent from my Nexus 7 using xda app-developers app
Crooke356 said:
Yea. Not bothersome though.
Click to expand...
Click to collapse
Oh, it's hella-bothersome. Could be worse if it did it more, but it's still far too much for a "flagship" device.
i bet it's a 4.3 issue or something they overlooked..i remember when there were touch issues back on 4.1 i think ti was...remember on the Gnex, when after you'd touch recent apps, touch sensitivty would drop like crazy and you'd have to shut the screen off and turn it back on?
probably something stupid like that lol
jayochs said:
i bet it's a 4.3 issue or something they overlooked...
probably something stupid like that lol
Click to expand...
Click to collapse
I think/hope you're right! :good:
I took the update bc I was having problems with touch problems with notifications, seems to have fixed it (I think)
IamPro said:
I took the update bc I was having problems with touch problems with notifications, seems to have fixed it (I think)
Click to expand...
Click to collapse
I'm all updated, still seeing it. Not a lot, but enough to be irritating.
I'm having this problem as well. Just got my nexus about 2 hours ago and trying to set it up I'm seeing that long presses are sometimes hard to perform and sometimes scrolling lists will perform a button click on items when I was in the middle of a swipe gesture. I'm also seeing the keyboard issue. I thought it might be a stock keyboard problem but switched it out to thumb keyboard and I'm having the same issue.
My device forced an update right after I turned it on. It connected to wifi and then rebooted, ran the update, then restarted and had to go through the wizard again. Got into the OS and it said there was another system update. Checked version and it was 4.3 but did the update again. Still 4.3 after update. Was strange.
This keyboard issue is annoying enough that I'm thinking about RMA already. The device is pretty amazing other than that
Haven't seen that yet, but I'm using the latest phone version of SwiftKey.
Edit: I'm on JSS15J
Sent from my Nexus 7 using Tapatalk 4 Beta
Haven't experienced this at all
Sent from my Nexus 7 using Tapatalk 4 Beta
I think its just that the screen is super sensitive. I am finding it very difficult to type without having these issues. However I am getting used to it, so my typing is getting better and faster.
I bet in a month or so once you fully "learn" the response of the tablet you won't have these issues anymore.
Sent from my Nexus 7 using xda premium
^^ Exactly. it'll take a bit of time to get used to it. Plus, "SSSTTTTUUUPPIIIIDDD" sounds nice... wonder if its the problem with STUPID only... or some other words too
I thought I was going crazy for a little bit. I'm getting the same thing on Swype.
Sent from my Nexus 7

All my issues with the Nexus 5X

Hello, i just bought ny Nexus 5X a month ago and i really need some help with some of it's issues:
• Adaptive-Brightness, it's faulty on this phone, coming from an Iphone, where it works perfect, it's really hard to understand how such a simple function has problems working on this phone.
• Notifications, they always come slow, like after a few minutes from when you should normally get them, this is truly unacceptable, because there are times when things need to be done quick and I'm being held back because of this issue. I heard Dose causes this, but ive set it to not interfere with some apps but notifications come in the same, late.
• Facebook Messenger - whenever I open this app, I stay like 3-4 minutes looking at the screen with the contacts for it to load, and it's loading and loading and sometimes I need to restart it, what's up with that?
Anyone else has these problems? If so, please help, maybe it's something wrong with my unit.
Sent from my Nexus 5X using Tapatalk
allen.deian said:
Hello, i just bought ny Nexus 5X a month ago and i really need some help with some of it's issues:
• Adaptive-Brightness, it's faulty on this phone, coming from an Iphone, where it works perfect, it's really hard to understand how such a simple function has problems working on this phone.
• Notifications, they always come slow, like after a few minutes from when you should normally get them, this is truly unacceptable, because there are times when things need to be done quick and I'm being held back because of this issue. I heard Dose causes this, but ive set it to not interfere with some apps but notifications come in the same, late.
• Facebook Messenger - whenever I open this app, I stay like 3-4 minutes looking at the screen with the contacts for it to load, and it's loading and loading and sometimes I need to restart it, what's up with that?
Anyone else has these problems? If so, please help, maybe it's something wrong with my unit.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
-its software issue, download an app about that. its fixed in android N (it would be nice if they fixed it in M too...)
-if you also have the said programs in pc they sometimes interfere. i have noticed that while there is a short delay (2-5s) between pc and phone, sometimes messages take many minutes to arrive. i am not sure what causes that, and i cant remember if it happens both ways :/
-never had such problem, but i have deleted facebook apps anyway. mobile site is fine and you can send messages without messanger anyway. if you use google chrome it even notifies you (also works for firefox in pc but not android)
allen.deian said:
Hello, i just bought ny Nexus 5X a month ago and i really need some help with some of it's issues:
• Adaptive-Brightness, it's faulty on this phone, coming from an Iphone, where it works perfect, it's really hard to understand how such a simple function has problems working on this phone.
• Notifications, they always come slow, like after a few minutes from when you should normally get them, this is truly unacceptable, because there are times when things need to be done quick and I'm being held back because of this issue. I heard Dose causes this, but ive set it to not interfere with some apps but notifications come in the same, late.
• Facebook Messenger - whenever I open this app, I stay like 3-4 minutes looking at the screen with the contacts for it to load, and it's loading and loading and sometimes I need to restart it, what's up with that?
Anyone else has these problems? If so, please help, maybe it's something wrong with my unit.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
For the Facebook part, is your internal storage secure? I have been reading up to find out if that's what causes certain apps to load slowly. My wife will not be happy, lol.
Sent from my SM-N920T using Tapatalk
Adaptive brightness is PITA on this phone, coming from galaxy S4 and it worked perfectly there.
Sent from my Nexus 5X using Tapatalk
While I agree that adaptive brightness is slow on the N5x it's still working fine for me. Did you check reportings of your light sensor?
You can fix your notification problem by setting the apps that you need immediate notification from to be excluded from Doze.
Battery > "more" tab top right corner > battery optimisation (not sure of the exact term as I use German android) > show "all apps" > change apps that you want to be excluded from Doze by marking "don't optimise"
Using fb via their mobile webside, so can't comment there.
I did the Doze part, notifications don't change.I really don't get why would they add features that interfere with something so important as notifications.
Sent from my Nexus 5X using Tapatalk
allen.deian said:
I did the Doze part, notifications don't change.I really don't get why would they add features that interfere with something so important as notifications.
Sent from my Nexus 5X using Tapatalk
Click to expand...
Click to collapse
They just don't like you. Ever think of that?
Sent from my Nexus 5X using XDA-Developers mobile app
What are you even talking about ?
Sent from my Nexus 5X using Tapatalk

Do you have any of these problems on your OP3?

Hello, everyone. I got my OnePlus 3 2 weeks ago. I've been having a couple of problems with it and I wanna know if any of you has the same problems. First of all, the phone is a good phone and I like it but these problems are bothering me greatly and that's why I asked for a replacement instead of a return.
The first problem was when I went on this great trip. I took like 30 pictures. My brother asked me to send him the pictures of the trip. I used Android beam to do so. While the pics were being sent, I cancelled the process because I had to leave. Guess what happened? I lost all the pictures that were being beamed. At first, I thought this was a problem with Android beam itself, but I tried Android beam with other phones, and the pictures didn't get deleted. I tried it again on my OP3, and the pics just disappeared. They disappear if you cancel the process of beaming. Can you please verify if you have this problem?
The second problem is navigation. It's very inaccurate and it got me lost multiple times. Do you have this problem?
The third problem is in YouTube. Some vids on YouTube only play in 480p even though they play up to 2k on other phones. (I know op3 only supports 1080p but I still don't get this option. My internet connection isn't the problem because it's super fast)
The phone is super fast but it's kinda stuttery and not smooth sometimes.
Also, battery life after the latest update, 3.2.1, has been really bad. It drains so fast.
Do you have any of these problems?
Thank you.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Guys, please try Android beam. Please tell me if you have the same problem or not.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Well for starters, have you messed with the phone? As in unlocked, rooted, flashed anything etc?
I'm on 3.2.1 also and my YouTube app allows me to view videos at 1080p, though it won't let me access the higher FPS videos like my OnePlus One would.
Battery life is actually pretty good considering the specs and the 3000mah battery.
No stuttering to report... The thought of it never even crossed my since I bought the OP3, it's so fast!
Yes, the GPS performance actually sucks, I don't know of OnePlus is aware are trying to fix it, but it does suck, I've had issues using Uber, Lyft, and Pokémon Go, haven't driven around or used Google Maps much yet.
I always do a fresh install of the OS whenever a new update is available, or just fresh install the updated factory image, because I root, flash other things, and change things, and I want to avoid issue, so avoid dirty flashing.
Sent from my ONEPLUS A3000 using Tapatalk
rickyx32 said:
Well for starters, have you messed with the phone? As in unlocked, rooted, flashed anything etc?
I'm on 3.2.1 also and my YouTube app allows me to view videos at 1080p, though it won't let me access the higher FPS videos like my OnePlus One would.
Battery life is actually pretty good considering the specs and the 3000mah battery.
No stuttering to report... The thought of it never even crossed my since I bought the OP3, it's so fast!
Yes, the GPS performance actually sucks, I don't know of OnePlus is aware are trying to fix it, but it does suck, I've had issues using Uber, Lyft, and Pokémon Go, haven't driven around or used Google Maps much yet.
I always do a fresh install of the OS whenever a new update is available, or just fresh install the updated factory image, because I root, flash other things, and change things, and I want to avoid issue, so avoid dirty flashing.
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
I use GPS a lot for riding my bike and Pokemon Go running, but I had no issues. But I use a custom Rom and kernel.
I use stock rom (3.2.1 with unlock bootloader and root) and use Waze every day to work. Not a single issue. Fix in 2/3 sec and never lost position. Battery life is normal, not brilliant. 04.30h SOT. Not bad. Android Bean didnt ever used. Dont need it. Youtube able to view videos in 1080 with no porblem. And the smartphone is fast and smooth. Try a factory reset to see if problem are solved
rickyx32 said:
Well for starters, have you messed with the phone? As in unlocked, rooted, flashed anything etc?
I'm on 3.2.1 also and my YouTube app allows me to view videos at 1080p, though it won't let me access the higher FPS videos like my OnePlus One would.
Battery life is actually pretty good considering the specs and the 3000mah battery.
No stuttering to report... The thought of it never even crossed my since I bought the OP3, it's so fast!
Yes, the GPS performance actually sucks, I don't know of OnePlus is aware are trying to fix it, but it does suck, I've had issues using Uber, Lyft, and Pokémon Go, haven't driven around or used Google Maps much yet.
I always do a fresh install of the OS whenever a new update is available, or just fresh install the updated factory image, because I root, flash other things, and change things, and I want to avoid issue, so avoid dirty flashing.
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
I'm not rooted and I've never missed with the phone. The YouTube problem appears with some videos only, not all of them. Battery life used to be pretty good before the latest update but the latest update made it worse. The performance problem appears clearly on Snapchat. It's very laggy on Snapchat and when recording Snapchat videos, the videos kinda stutter.
Thank you for your reply. I appreciate it.
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
Hello, the problem arrived when you watching 60 fps movies ..
1080p/60 fps -> 480p on OP3
No problem with 30 fps movies
1080p/30 fps -> 1080p on OP3
I have same issue and I'm boring !
Had the problem with do not disturb being turned on .I had not touched the Alert Slider.Also sometimes gestures would work while my phone was in pocket(double swipe to turn on music for example.) .
Sent from my ONEPLUS A3003 using XDA Labs

Trying Doorbell Problem

Does anyone on here have a Ring doorbell? I just installed one today and it sucks on my XL. It freezes, I can't talk to who's out there and can't hear them. Also it takes a few seconds when I touch the screen for it to recognize it. Like I hit my home button and 5 seconds later it finally closes the app. The weird thing is it works great on my Nexus 7. Anyway just wondering if anyone else has the same problem or any ideas on how to fix it.
Sent from my Pixel XL using XDA-Developers mobile app
So obviously this was supposed to say Ring Doorbell Problem. How do I fix that. Nothing is going right for me today I guess.
I have the Ring and had similar problems in the beginning. However, it settled down over time. Give it a few days, and maybe uninstall and reinstall the app. Good luck.
Thanks. Hopefully it will settle down. I tried uninstalling and installing but still doesn't work. I don't understand this phone. It seems to have too many problems.
Sent from my Pixel XL using XDA-Developers mobile app
After upgrading my Galaxy S7 to the Android N beta I'm having issues with the Ring videos. Video playback (live or streaming or downloaded and played back) of Ring videos is basically broken. Playback freezes up, only the latter part of the video seems to play for a bit.
Everything is working fine now, maybe a reboot was all that was needed?
I have ring doorbell on my Pixel XL . I had problems hooking it up to my phone . Finally got to hook after an hour. No problems since
Sent from my Pixel XL using Tapatalk
It seems like N has some real problems. I can't get my phone to stay connected to my GMC vehicle and apps can cause it to lock up and not work. I had most of the same problems when my 6P updated. Hope it gets fixed soon.
Sent from my Pixel XL using XDA-Developers mobile app
I've figured out the issue. I have a Huawei watch. When my watch is connected that's when the problems happen. No idea how to fix it other than trying to turn off Bluetooth before opening the notification from ring app.
Sent from my Pixel XL using XDA-Developers mobile app

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