Mobile Data Gone After Leaving the House - Nexus 5X Q&A, Help & Troubleshooting

I mostly work from home and use my Wi-Fi there, but, about 50% percent of the time, when I leave the house I’ll have a cell signal, but no LTE or whatnot—mobile data doesn’t work. The only way to fix this is to reboot the phone—enabling/disabling Airplane mode doesn’t resolve the issue.
Anyone else have this problem? I found a similar thread at https://www.reddit.com/r/nexus5x/comments/3qyabc/no_mobile_data_after_leaving_home_and_loosing_wifi/, but I don’t have an account there and was curious to see the response form this forum. For what it’s worth, I use T-Mobile..

Someone mentioned forgetting their WiFi network and adding it again manually fixed the issue for them, did you try that?

bblzd said:
Someone mentioned forgetting their WiFi network and adding it again manually fixed the issue for them, did you try that?
Click to expand...
Click to collapse
No—I didn’t know that was a possible fix. I’ll give it a try and report back. Thanks.

BinkXDA said:
No—I didn’t know that was a possible fix. I’ll give it a try and report back. Thanks.
Click to expand...
Click to collapse
No dice--issue still persists.

Did you try to reset network settings? There is an option to reset it in settings / backup and reset!
Sent from my Nexus 5X using Tapatalk

1902 said:
Did you try to reset network settings? There is an option to reset it in settings / backup and reset!
Click to expand...
Click to collapse
No—I didn’t know this was possible. I’ll give it a try and report back. Thanks!

Having the same problem. I'll show full bars (but no LTE indicator) and every app complains of no connectivity. Enabling/disabling Airplane mode does work for me, but I have to wait about 30 seconds for the phone to re-register with the cell network (T-Mobile) to get my data working again.

TechScribe said:
Having the same problem. I'll show full bars (but no LTE indicator) and every app complains of no connectivity. Enabling/disabling Airplane mode does work for me, but I have to wait about 30 seconds for the phone to re-register with the cell network (T-Mobile) to get my data working again.
Click to expand...
Click to collapse
When there is full signal and there is no LTE/4G indicator, then phone still thinks it is still connected to Wi-Fi. I have not had this issue...

Charkatak said:
When there is full signal and there is no LTE/4G indicator, then phone still thinks it is still connected to Wi-Fi.
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Click to collapse
While this might be true, there is no Wi-Fi icon/the phone does not appear to be connect to Wi-Fi when this issue occurs.

Resetting the network settings did resolve the issue—and I found out this was due to the APN protocol setting. Due to some SIP issues I was having, I changed this from the default IPv6 to IPv4 and, it appears, this caused this issue—though I have no idea why. Resetting causes IPv6 to be the default again and the issue doesn’t happen when this is the case (but I still have some SIP issues). I have since switched this to IPv4/IPv6 and I haven’t had the issue in a week—and this also resolves my SIP issues.
Hope this helps someone. Cheers.

Related

[CM10] loosing data connection until reboot

Hi,
Usually i have wifi enabled permanently, as i have coverage at home, university and t-mobile hotspots. But my nexus sometimes does not get a working data connection if i disable wifi or come back from flight mode. Icon shows reception and 3G/H/H+ but stays grey. I can't access any internet services like mail,http...
If i reboot the device, everything is fine.
Any ideas ?
Latest (-3days behind max) CM10 with stock kernel, XXLF1 baseband, tmobile germany
P.s.: tried to search with google, found nothing. Currently the nexus is my only internet-capable device, so i am sorry if repost...
Sent from my Galaxy Nexus using xda premium
Try toggling airplane mode?
Beamed from my Grouper.
Same issue here. Get random signal losses and afterwards no data until reboot. I've experienced this with other Roms as well. Toggling the airplane mode sometimes help for data recovering.
Try setting your minimum CPU above 500 Mhz...
How can that change the signal issues?
Maybe toggling wifi helps (sometimes)
un.droid said:
Same issue here. Get random signal losses and afterwards no data until reboot. I've experienced this with other Roms as well. Toggling the airplane mode sometimes help for data recovering.
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Click to collapse
I have exactly the same problem on galaxy s. The status bar shows mobile network connection, but the symbol stays grey, and connection is not there. Reboot is the only safe way to solve that. Sometimes toggling airplane mode helps, last time toggling wifi helped.
Changing APN seems to be helpful. Someone that looks good with the current provider.
almost same issue for me...
but there is some weird difference...
I have a GSM Galaxy Nexus latest radio, consistent RIL and latest CM10.
I lost data suddenly while browsing.
I can see blue signal with 3G, start browse and it change to H/H+. No problem until now but, when data returns to 3G, all further requests stay "pending" for a while (phone call is not working in this state!!!!). after a minute.... CRASH, all signal lost. Something like a reset.
even toggling data does not work... I simply have to wait that the phone decides to work again.
I'm from Italy, carrier is Vodafone. Someone with some hint?
thanks!
martin_nrw said:
Changing APN seems to be helpful. Someone that looks good with the current provider.
Click to expand...
Click to collapse
It's the correct APN, did autoconf OTA.
Sent from my Nexus 7 using xda premium
un.droid said:
How can that change the signal issues?
Click to expand...
Click to collapse
Because on earlier builds of some AOSP ROMs, the radio had a tendency to go to sleep and not wake up when the frequency dropped too low. The common fix at the time was to use a higher number for the minimum frequency...
Read you must...
I was looking up the answers to this same problem. When I'm staying still my internet is fine but when I'm driving down the road I lose signal. I did a google search for "cm10 losing data connection". This is a "normal problem" it is caused from changing between 3g and LTE 4g. I'm still looking up solutions to this problem.

[Q] WiFi stops working periodically

For some reason my WiFi is acting up. It works fine for a few minutes and then for some reason just stops. I then have to turn the WiFi off and back on again to resume connection. Anyone have any idea why this is happening?
mcaleer1 said:
For some reason my WiFi is acting up. It works fine for a few minutes and then for some reason just stops. I then have to turn the WiFi off and back on again to resume connection. Anyone have any idea why this is happening?
Click to expand...
Click to collapse
Is it localized or is it every place when you are connected to wifi? Could be tied to battery saving (i do not have mine yet), or if at your home, your router could be the issue: try resetting your cable modem & your router to see if that corrects it.
Both my office and home networks seem to be having this problem. The one thing I tried this morning at my office is assigning a static ip address. Seems to be working so far.
If you to settings>wifi, do you have smart network switch on? If so, try unchecking it. Otherwise, I'm not sure.
composi said:
If you to settings>wifi, do you have smart network switch on? If so, try unchecking it. Otherwise, I'm not sure.
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Click to collapse
Smart network switch is off. Dedicating a static ip seems to be helping for now. If things start hanging again I'll update the thread. Thanks for the help.

WiFi is unable to find any network

My Nexus 5x seems to be having problems with the WiFi. I have Android 6.0.1 MMB29V, and everything was working fine until I couldn't connect to my network. When I checked the WiFi settings, it seems that there isn't any network at all. I've seen in this forum that there have been some problems with the Wifi but I haven't found any solution to what's happening to me, cause it has been a few days and it still can't find any network.
How can I check if it's the antenna what is broken? I have no idea what can be happening...
Note: I've tried changing the frequency band, the "Keep WiFi on during sleep", the developer options of using the DHCP from Lolipop and some others...
guillermo1996 said:
My Nexus 5x seems to be having problems with the WiFi. I have Android 6.0.1 MMB29V, and everything was working fine until I couldn't connect to my network. When I checked the WiFi settings, it seems that there isn't any network at all. I've seen in this forum that there have been some problems with the Wifi but I haven't found any solution to what's happening to me, cause it has been a few days and it still can't find any network.
How can I check if it's the antenna what is broken? I have no idea what can be happening...
Note: I've tried changing the frequency band, the "Keep WiFi on during sleep", the developer options of using the DHCP from Lolipop and some others...
Click to expand...
Click to collapse
Have you tried keeping bluetooth on?
Darke5tShad0w said:
Have you tried keeping bluetooth on?
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Click to collapse
Yes, I also read to keep the Bluetooth for like a day and then trying again, but it didn't work
guillermo1996 said:
Yes, I also read to keep the Bluetooth for like a day and then trying again, but it didn't work
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Click to collapse
Has it ever connected to your network or has it just started happening.
Have you tried turning your modem/router off for a few minutes then deleting and readding your network?
Darke5tShad0w said:
Has it ever connected to your network or has it just started happening.
Have you tried turning your modem/router off for a few minutes then deleting and readding your network?
Click to expand...
Click to collapse
I used to be able to connect to three network I use, but now I can't even see the network. I don't think it's because of the router, cause with the PC I can see a lot of networks, none in my Nexus.
I may try to unlock bootloader and update to MHC19J and see if the problem is solved
guillermo1996 said:
I used to be able to connect to three network I use, but now I can't even see the network. I don't think it's because of the router, cause with the PC I can see a lot of networks, none in my Nexus.
I may try to unlock bootloader and update to MHC19J and see if the problem is solved
Click to expand...
Click to collapse
I had an issue where I needed to reboot it even though everything else worked fine.
J does indeed have alot of fixes, let me know if it fixes your issue.

After Disconnect from WiFi no Mobile Data.

Hi everyone,
I have now my OnePlus 3 for 3 weeks and I have noticed that when I'm long in my WiFi network and than I go out of my Wifi (Disconnect). And than it don't Connect to Mobile Network for data. And yes mobile data are aktivatet, the settings shows that the Data Service is off. But this is only so when I'm long in WiFi if I'm only for 20 minutes than it Connect to Mobile Data.
Stats:
Carrier: o2 Germany
Network Typ: 2G and 3G
~Laurinx~
Apn settings correct?
Sent from my ONEPLUS3
HIshan Pavidu said:
Apn settings correct?
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Click to collapse
Yes all right because I get Mobile Data connection but not if I was long in WiFi
Laurinx said:
Yes all right because I get Mobile Data connection but not if I was long in WiFi
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Click to collapse
This is the first time i heard about it try to setting apn manually or try factory reset
Sent from my ONEPLUS3
HIshan Pavidu said:
This is the first time i heard about it try to setting apn manually or try factory reset
Sent from my ONEPLUS3
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Click to collapse
Okay Thats the same answer that i also get in other forums. First i set the APN if this is not working then factory restet.
Laurinx said:
Okay Thats the same answer that i also get in other forums. First i set the APN if this is not working then factory restet.
Click to expand...
Click to collapse
Yeap and before factory reset wait till anybody reply to this im 99% sure its APN problem
Sent from my ONEPLUS3
HIshan Pavidu said:
Yeap and before factory reset wait till anybody reply to this im 99% sure its APN problem
Sent from my ONEPLUS3
Click to expand...
Click to collapse
Okay now i Set the APN maunally now i wait if it is working
Laurinx said:
Okay now i Set the APN maunally now i wait if it is working
Click to expand...
Click to collapse
OK check then
Sent from my ONEPLUS3
No APN reset don't work. Get Disconnect from Mobile Data Service. But I see that the settings says when it is connected Network Type EDGE. But if it gets Disconnected then it says GSM
Edit: Attached ScreenShots
Go to developer options and turn on "cellular data always active". I use that on my phone and it picks up the cell signal almost instantly when out of WiFi range. I am still getting about 5 hrs SOT. ,
Okay i think this is gonna work, instand Switch to Mobile Data. And what to you mean with SOT @calbrs
Today i downloadet the system Update 3.2.2 and I think this bug is patched with this update . Actually no issues with the Mobile Data connection
EDIT: NO DONT work same issue
Laurinx said:
Hi everyone,
I have now my OnePlus 3 for 3 weeks and I have noticed that when I'm long in my WiFi network and than I go out of my Wifi (Disconnect). And than it don't Connect to Mobile Network for data. And yes mobile data are aktivatet, the settings shows that the Data Service is off. But this is only so when I'm long in WiFi if I'm only for 20 minutes than it Connect to Mobile Data.
Stats:
Carrier: o2 Germany
Network Typ: 2G and 3G
~Laurinx~
Click to expand...
Click to collapse
I have exactly the same issue with my OP3 OOS 3.2.2, no root. It is really annoying
Me too, it isn't handling the switch between mobile data and Wi-Fi very well, not sure whether it's just one way, when i get to work and connect to work Wi-Fi I've ended up having to turn off mobile data to get it to use the Wi-Fi connection.
hjf3Gd said:
Me too, it isn't handling the switch between mobile data and Wi-Fi very well, not sure whether it's just one way, when i get to work and connect to work Wi-Fi I've ended up having to turn off mobile data to get it to use the Wi-Fi connection.
Click to expand...
Click to collapse
It is two way. That's my observation. I am very disappointed from the phone which has such problems with basic thing like wi-fi connection. I think this will be my first and last OP phone!
So has anyone found a solution to this issue? What kind of flagship killer has problems with such basic functionality?
I've read on other forums that some devices have a feature called Smart Network Switch, but I can't find that anywhere.
And I really don't think it's the APN...I've modified it in all possible ways and it's still happening...not switching automatically but starts working after switching to airplane mode and back. And the "aggressive" switch option doesn't work either.
If anyone has any idea about how to fix this or how it can be further investigated, please share, it's becoming really annoying. Thanks!
andreiani said:
So has anyone found a solution to this issue? What kind of flagship killer has problems with such basic functionality?
I've read on other forums that some devices have a feature called Smart Network Switch, but I can't find that anywhere.
And I really don't think it's the APN...I've modified it in all possible ways and it's still happening...not switching automatically but starts working after switching to airplane mode and back. And the "aggressive" switch option doesn't work either.
If anyone has any idea about how to fix this or how it can be further investigated, please share, it's becoming really annoying. Thanks!
Click to expand...
Click to collapse
I activated the Mobile Data on in the Developer Options and for me it works pretty well.
The IPv4/IPv6 solution seemed to work. I still have issues when connecting to the wireless network (company wifi, with login credentials and the whole deal) but I used to have the same issue with my Nexus 5, meaning that I have to be disconnected from the mobile data to access the wifi network's login page (forgot to mention this in my previous post). Anyway, I'm happy that I don't have to switch to airplane mode anymore Thanks everyone!

Question Xiaomi 11 Lite 5G NE WiFi turns off when not connected to Home Network

I have a strange issue with the 5G NE, when I leave the house it of course disconnects from the WiFi because it's out of range. But the phone turns off WiFi al together. So when I get back home I have to manually turn on WiFi again. Then when it connects, it keeps working. Anyone else has this issue or know how to fix. Allready turned off the WiFi assistent, didn't help.
In the past there was an auto turn of WiFi in the Advanced WiFi settings, but that menu is not even in the build.
I am on the latets European build.
djcasl said:
I have a strange issue with the 5G NE, when I leave the house it of course disconnects from the WiFi because it's out of range. But the phone turns off WiFi al together. So when I get back home I have to manually turn on WiFi again. Then when it connects, it keeps working. Anyone else has this issue or know how to fix. Allready turned off the WiFi assistent, didn't help.
In the past there was an auto turn of WiFi in the Advanced WiFi settings, but that menu is not even in the build.
I am on the latets European build.
Click to expand...
Click to collapse
Yeah, it is frustrating to have this issue, I had it on my old K20 pro. Reset the settings and give it a try or else reset the whole device.
Maskman_101 said:
Yeah, it is frustrating to have this issue, I had it on my old K20 pro. Reset the settings and give it a try or else reset the whole device.
Click to expand...
Click to collapse
Hmm not the anwser I was hoping for, I'll give it a try.
djcasl said:
Hmm not the anwser I was hoping for, I'll give it a try.
Click to expand...
Click to collapse
Hi, did it something or find any solution because my GF has the same problem with her phone.. and more people have the same issue but no solutions anywhere?! I never seen this problem anywhere else. should not be a hard fix....
I got an update about 2-3 days ago. I deleted the main WiFi from known networks, and I cleaned out all other old WiFi connections that were still in my google account and automatically restored. Reconnected my main WiFi again, and it has been stable ever since. So didn't need to do al full reset of network settings.
Also in the 3/4/5G settings I set WiFi as a preference over Mobile data.

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