VoLTE on AT&T - Nexus 5X Q&A, Help & Troubleshooting

Does this work? Does anyone know how to enable it?

Great thread. I wonder if we can enable it because it does not work with any custom roms

It's been confirmed working on the pure nexus ROM. Check the development thread

It has not been confirmed working on att. I follow that thread closely. It's is working on Verizon and Tmobile.
I am running pure nexus with att and no volte

stu5797 said:
It has not been confirmed working on att. I follow that thread closely. It's is working on Verizon and Tmobile.
I am running pure nexus with att and no volte
Click to expand...
Click to collapse
My apologies. I must've read it wrong then

Stu, do you have a VoLTE enabled SIM in your 5X? You have to have an account in the HSS and TAS to get an IMS registration...

I really don't know. Is volte working for you on att and the nexus 5? I don't think it can work but I hope I am wrong

Did you just pull the SIM from an existing phone? If so, was it a VoLTE phone? AT&T will only provision the SIM/Account for VoLTE if you have an approved device.
And no, I have not gotten my 5X to do VoLTE yet....working on it.

My friend just got Nexus 6P + new AT&T sim card. We made couple of calls and there is no VoLTE option in the cellular settings, as I have with my 5X on T-Mobile.

Remember that any VoLTE network is *completely* different than the existing CDMA/GSM/UMTS networks that the providers have. VoLTE utilizes an IMS or USP core that the phone has to register on to get VoLTE calls to work. The SIM information has to be defined within this IMS core, otherwise you will only get legacy services.
AT&T will currently only define a SIM for VoLTE is you have a certified device that they sell. But I already have VoLTE phones and am trying to use their SIMs without success. I think the 5X software may not be allowing the IMS registration. If you are on T-Mob I would call them up and see if they will provision your SIM for IMS....they don't seem to care about what phone you use.

Related

How to enable VoLTE on Pixel?

Hi guys.
Let me elaborate my question.
1. I am totally aware that VoLTE on Android at the moment generally requires the handset to be from the carrier, or from the same region as the carrier for it to have the correct VoLTE (and VoWIFI) settings.
2. I am also totally aware that since Android 6.0, there actually has been a provision to allow carriers to send carrier settings to the user. I also know that this isnt being widely used.
After my ownership of my Pixel XL, I moved to a HTC U11, which I have flashed a custom ROM. This custom ROM managed to have the carrier settings for VoLTE for my carrier baked in.
I am keen on getting a Pixel XL2, so Im keen to see what the Pixel community is doing to enable VoLTE on networks that arent stocking the Pixel or Pixel XL.
Here in Australia, both generations of the pixel seem like they will be Telstra exclusives. and I am not inclined to go on their network!
Thanks for any assistance!
I use it with T-Mobile, only Verizon stocks it in the States. Volte works fine for me. Nothing i needed to do other than to setup the phone with the Sim card in the device.
Same here, got it with my T-Mobile SIM card.
This worked for me. Go to dialer and dial
*#*#4636#*#*
Phone Information
Turn on VoLTE
Turn on Video Calling
Turn on Wi-Fi Calling
Exit
I'm on Oreo 8.1 on my P2 XL, looks like it's already enabled. I'm on AT&T.
View attachment 4317129
Change carrier. AFAIK you'll never get enhanced LTE services using a non-AT&T branded phone on their network. Once I switched my pixel xl to T-Mobile things like that and wifi calling worked fine.
My condolences to your Pixel XL 2. I was in a Verizon store the other day just to check out PXL2. The blue tint when turning the phone horizontally - horrific. Also, barely faster than my Pixel XL, even if you care for that kind of thing (speed.)
CHANGiism said:
This worked for me. Go to dialer and dial
*#*#4636#*#*
Phone Information
Turn on VoLTE
Turn on Video Calling
Turn on Wi-Fi Calling
Exit
Click to expand...
Click to collapse
Same problem in Argentina, Pixel is NOT SOLD here so.... out of luck, but I tried this (already knew of the menu) and all my options are blacked out -can't enable any of them-, advice?????
Thanks.
If you can get root on your phone, flash magisk and there is a module in there to install that can enable VoLte and Wifi calling, worked for me on AT&T.
loeffler23 said:
If you can get root on your phone, flash magisk and there is a module in there to install that can enable VoLte and Wifi calling, worked for me on AT&T.
Click to expand...
Click to collapse
I need to try this when I get home. I get nowhere with ATT
LubbocksFall said:
I need to try this when I get home. I get nowhere with ATT
Click to expand...
Click to collapse
the module only changes the settings to allow for toggling but does not provide needed ims libraries.
CHANGiism said:
This worked for me. Go to dialer and dial
*#*#4636#*#*
Phone Information
Turn on VoLTE
Turn on Video Calling
Turn on Wi-Fi Calling
Exit
Click to expand...
Click to collapse
I had to toggle VoLTE off then on, restart. It's working for me now
"Turn on Video Calling"
Option is disabled, couldn't turn on
Depends if you're on Verizon or straight talk or what. I'm on straight talk and they don't offer VOLTE even though they use Verizon towers.
Using *#*#4636#*#*, the VoLTE provisioned option is greyd out. Anyone has a solution for this?
HSOC said:
Using *#*#4636#*#*, the VoLTE provisioned option is greyd out. Anyone has a solution for this?
Click to expand...
Click to collapse
It means your operator is not offering VoLTE, or, as in my case, Pixel XL is not approved by the operator. I have VoLTE on my SIM enabled and working with operator approved devices but network rejects Pixel as not compatible one.
ylapas said:
It means your operator is not offering VoLTE, or, as in my case, Pixel XL is not approved by the operator. I have VoLTE on my SIM enabled and working with operator approved devices but network rejects Pixel as not compatible one.
Click to expand...
Click to collapse
Operator offers VoLTE and it doesn't filter IMEI like in some cases. Other not approved devices (e.g xiaomi, oneplus) managed to enable volte via shortcuts. I am asking for a similar workaround. --thanks
Of you're on Straight Talk you're SOL. They don't offer it even if you're using a Verizon SIM
If you had geryed provisioning options you need to use magisks voenabler. a did it right now on december pie update. Now I have all enabled. Just waiting for operator to enable volte for my number. I wonder it will active.
Hi, my carrier does support VoLTE but the Pixel is not on its whitelist.
When dialing *#*#4636#*#* and going into phone info, the switches for "VoLTE Provisioned" is off and greyed out, but at the top of this screen I see "Voice Network Type: LTE". Does that mean I am getting VoLTE? I cannot see any other sign or symbol when calling. (I know some devices have a VoLTE symbol either in the status bar or during a call)

Not getting VoLTE on T-mobile on XT1710-06 version

Is or has anyone else been able to get VoLTE working on T-Mobile US on this model specifically? LTE and WiFi Calling work in general, but the "Enhanced 4G LTE Mode" toggle isn't there to allow VoLTE. The model has the same number of bands as the XT1710-01 model, but is on the RETLA channel, by the way.
Hi, actually I was having similar issues. VoLTE, seems to be different but is based on your Carrier mostly. If you call someone from a different carrier it may not be enabled. I'm with AT&T, whenever I call someone with AT&T and we are both with good 4g LTE, in the call, changes the status to HD. But, just with AT&T. At least that's how it Works for me. We should wait someone to confirm is this is how other carries behave.
Vesaniaheim said:
Hi, actually I was having similar issues. VoLTE, seems to be different but is based on your Carrier mostly. If you call someone from a different carrier it may not be enabled. I'm with AT&T, whenever I call someone with AT&T and we are both with good 4g LTE, in the call, changes the status to HD. But, just with AT&T. At least that's how it Works for me. We should wait someone to confirm is this is how other carries behave.
Click to expand...
Click to collapse
Apologies for the late reply. Definitely no VoLTE or HD voice between me and other T-Mobile users. No matter what I tried it just never came up. If anyone's considering using this specific variant of the phone in the US, I'd be aware of the limits beforehand.
politiclaw said:
Apologies for the late reply. Definitely no VoLTE or HD voice between me and other T-Mobile users. No matter what I tried it just never came up. If anyone's considering using this specific variant of the phone in the US, I'd be aware of the limits beforehand.
Click to expand...
Click to collapse
-06 is a North American dual sim variant, correct?
Are both SIM cards on t-mobile?
Could one use SIMS from different carriers?
pizza_pablo said:
-06 is a North American dual sim variant, correct?
Are both SIM cards on t-mobile?
Could one use SIMS from different carriers?
Click to expand...
Click to collapse
-06 is a North American dual sim variant, correct. Updates should go through ATT Mex, I believe. And yes, you can use sims from other carriers. I used one sim card when I tried it and only utilized one of the sim slots as a result. T-Mo VoLTE just doesn't seem to have been certified for that variant.
So T-Mobile WIFI calling works on this variant of the Z2 Play? If so that is good to know especially when traveling overseas even if some other advanced features don't work.
I have an XT1710-06 retla device and I can confirm that wifi calling with T-mobile does *NOT* work on my device. There is a setting to enable wifi calling, but it never seems to connect and all calls still go over mobile. This is 100% testable if I for instance go into a deep basement that has wifi but no cellular signal -- I can browse the internet but cannot make phone calls or SMS, even though I have wifi calling turned on.
This is probably related to why VoLTE doesn't work either.
Also (as mentioned in another thread) still no updates for it past February 7.1.1 update. No later security updates and no Oreo updates.
Vesaniaheim said:
Hi, actually I was having similar issues. VoLTE, seems to be different but is based on your Carrier mostly. If you call someone from a different carrier it may not be enabled. I'm with AT&T, whenever I call someone with AT&T and we are both with good 4g LTE, in the call, changes the status to HD. But, just with AT&T. At least that's how it Works for me. We should wait someone to confirm is this is how other carries behave.
Click to expand...
Click to collapse
Hi,
I'm super curious how did you get your Z2 Play to have VoLTE. I 've tried everything - new sim, IMEI of ATT branded phone, activated SIM on ATT phone, etc. , to no avail. I'm so frustrated and about to get another phone, because my HSPA signal is much weaker than LTE where I'm at and constantly have missed (straight to voicemail) or dropped calls. Please, let me know how did you get it to work.
Thanks
Maybe the problem is VolTE itself. As I tested. Unless both phones are with the same carrier and working good over 4G (good signal area) you can't get it working. At least in where I live that was true for a friend's phone and mine. So VolTE was good, until signal dropped hard. But impossible to work with other carriers.
Even it was good under Lineage OS and tested with Toxyc OS, but I saw the main thing is that 4G LTE should be firstly working fine. And same for anyone you call. Otherwise call will be normal. And for 4G LTE it depends on area support too.
Sorry for late reply
G1Hope said:
I have an XT1710-06 retla device and I can confirm that wifi calling with T-mobile does *NOT* work on my device. There is a setting to enable wifi calling, but it never seems to connect and all calls still go over mobile. This is 100% testable if I for instance go into a deep basement that has wifi but no cellular signal -- I can browse the internet but cannot make phone calls or SMS, even though I have wifi calling turned on.
This is probably related to why VoLTE doesn't work either.
Also (as mentioned in another thread) still no updates for it past February 7.1.1 update. No later security updates and no Oreo updates.
Click to expand...
Click to collapse
Same phone (XT1710-06 retla, rooted stock ROM on Oreo), and wifi calling on Tmobile also doesn't work for me. I can enable it in Settings, but I cannot send SMS or make calls over wifi with no cell service. After a while (a few hours) I get a Moto Settings notification that it can't enable Wifi calling, with a message underneath that says "Enabling." I can't dismiss the notification, only snooze it for up to 2 hours, and after I disable wifi calling it does eventually go away after a couple days.
Your problem is because none of the XT1710 variations have the 600MHz Band 71. It is the most recently added band and very few phones currently out there support it yet. As far as the HD voice issues mentioned...both people on the call have to be using a Volte supported phone and then HD automatically activates.

Samsung S9 Wifi Calling ROM Question

I have a new Sprint unlocked Samsung S9 SM-G960U1 and am trying to get the wifi-calling to work with Cricket Wireless. Currently the wifi calling option doesn't even show up. I was wondering if flashing an after market ROM would enable me to access the wifi-calling feature. Cricket supports wifi-calling, but only on Android devices purchased from Cricket (a note I didn't see before I bought the phone). If there is please letr me know which ROM would help me achieve this.
Thanks
Stormer99 said:
I have a new Sprint unlocked Samsung S9 SM-G960U1 and am trying to get the wifi-calling to work with Cricket Wireless. Currently the wifi calling option doesn't even show up. I was wondering if flashing an after market ROM would enable me to access the wifi-calling feature. Cricket supports wifi-calling, but only on Android devices purchased from Cricket (a note I didn't see before I bought the phone). If there is please letr me know which ROM would help me achieve this.
Thanks
Click to expand...
Click to collapse
Wifi calling and volte do not work on byod there is no roms for this phone. You can root but I can assure you this isnt gonna work either. All you can do is buy a cricket wifi calling enabled device
TheMadScientist said:
Wifi calling and volte do not work on byod there is no roms for this phone. You can root but I can assure you this isnt gonna work either. All you can do is buy a cricket wifi calling enabled device
Click to expand...
Click to collapse
incorrect. it merely needs to be provisioned by cricket on the back end by someone who isnt the typical moron with a headset. the reason byod devices have trouble is due to the IMEI not being listed in their system and it takes a ticket to be sent to the telephony dept and have it added. They dont like doing it, but they will when pushed. Unlocked A8 and A6 on cricket both had wifi calling and VoLTE after provisioning was complete.
you also have to have the right csc on the phone.
Youdoofus said:
incorrect. it merely needs to be provisioned by cricket on the back end by someone who isnt the typical moron with a headset. the reason byod devices have trouble is due to the IMEI not being listed in their system and it takes a ticket to be sent to the telephony dept and have it added. They dont like doing it, but they will when pushed. Unlocked A8 and A6 on cricket both had wifi calling and VoLTE after provisioning was complete.
you also have to have the right csc on the phone.
Click to expand...
Click to collapse
I have a method with imei from a good cricket wifi calling phone. And have it working. But I have to give them another imei once I have it provisioned. Once their system updates with my imei I lose my wifi calling. But after provisioning I give them my actual cricket devices imei and tell them the system is still showing my byod imei they need to change it back to the other device. It works. But imei in their system is wrong.
Not imei switching or anything like that. I physically own a stylo 5 from cricket I dont use. So they think I'm on that and not my g9650. So I know it's possible just a real pain

LG G710ULM UNSUPPORTED VoLTE ?!? (Straight-Talk US - T-Mobile network)

*********UPDATE********** I bought a new sim from straight talk and VOLTE works now! (GSM compatible Straight Talk Sim card) My old sim was from 2014, so it wasn't VOLTE compatible.
I have an ebay zombie LG G710ULM flashed to latest Google Fi Android 9 software, I received an email from Straight Talk (Wal-Mart US cell phone service reseller) telling me that my LG G7 does not support VoLTE and my phone will be unable to receive calls in January 2021.
-Using a network info app, the app is telling me it is connected to T-Mobile towers (so I have a Straight Talk T-Mobile compatible SIM)
-I can't find any options to enable VoLTE in settings, and wifi calling is erroring out
I was wondering if there are ways to get VoLTE and Wifi Calling working (Straight Talk supports it, but not my current ROM/SIM).
I can switch to the following sims supported by Straight Talk.
-AT&T Compatible Sim
-Verizon Compatible Sim? If my phone supports CDMA bands
OTHERWISE MOST OF US WILL HAVE A PAPERWEIGHT IN 2021!!!!!!!!!
Same problem
I'm having the same problem. Any progress on this?
I'd like to know this too. Surprised there is no traffic here with all the knowledgeable people on this forum.
G710EAW here. BTW There was an Android 10 update just two hours ago from Android 9. Someone with an 'EM' phone in another thread said VOWifi is "working now" but how do others know if it's working when January 1st comes around?
Falkentyne said:
I'd like to know this too. Surprised there is no traffic here with all the knowledgeable people on this forum.
G710EAW here. BTW There was an Android 10 update just two hours ago from Android 9. Someone with an 'EM' phone in another thread said VOWifi is "working now" but how do others know if it's working when January 1st comes around?
Click to expand...
Click to collapse
If you guys have cross flashed roms, then volte will not work. It doesnt work for any of us who have crossflashed. Whichever model.
You need to be on original software. Looks like some licensing thing that volte requires. They need to provision volte for all the phones. Sounds like they are not interested to provision it for g7. Odd that even EAW model which has original firmware, they sent that mail too....
Sad/Odd to see your carriers are suddenly changing to only Volte.
Is there a way to put it back to original software? I actually don't need it crossflashed to anything because it's a Verizon originally and I would like to use it on that network. Or does it not work that way?
Turnhoo said:
Is there a way to put it back to original software? I actually don't need it crossflashed to anything because it's a Verizon originally and I would like to use it on that network. Or does it not work that way?
Click to expand...
Click to collapse
Main issue is that your carriers dont want to provision volte for your G7s. So no guarantee if cross flashing back to original will work.
There is crossflashing guide in guides section with which you can go back to stock firmware. Do this at your own risk.
In our country we have a volte carrier called Jio. They provide an app called jiocall. Using that app you could use their service even if your phone is not volte capable. You will have to see if there are such apps for your carrier. Thats the only non technical, simpler solution.
I have some information that might make all of you guys happy.
I was told by Safelink Wireless that VOTLE is a function of BOTH the phone *AND* the sim card.
Basically, if the phone itself is VOLTE compatible but the sim card is not, then the phone will be reported on their system as not compatible, and will ask you to upgrade your phone.
However if a VOLTE compatible SIM is inserted, if the phone does in fact support VOLTE, it will then work. That's because it's provisioned on the carrier via the sim card itself.
If you purchased a sim via the "Buy your own sim" package, e.g. online or from Best Buy, etc, awhile ago, then that sim is not compatible. You simply need to call Tracphone/Safelink and ask to buy a VOLTE compatible SIM (which costs 99 cents). Then when you get it, call their tech department to have them transfer the phone service and phone number to the new SIM.
You can dial the phone's service menu and go to the VOLTE/GPRI menu and if the options are there, then the phone supports it.
What's the correct service menu number for our phones?
Falkentyne said:
I have some information that might make all of you guys happy.
I was told by Safelink Wireless that VOTLE is a function of BOTH the phone *AND* the sim card.
Basically, if the phone itself is VOLTE compatible but the sim card is not, then the phone will be reported on their system as not compatible, and will ask you to upgrade your phone.
However if a VOLTE compatible SIM is inserted, if the phone does in fact support VOLTE, it will then work. That's because it's provisioned on the carrier via the sim card itself.
If you purchased a sim via the "Buy your own sim" package, e.g. online or from Best Buy, etc, awhile ago, then that sim is not compatible. You simply need to call Tracphone/Safelink and ask to buy a VOLTE compatible SIM (which costs 99 cents). Then when you get it, call their tech department to have them transfer the phone service and phone number to the new SIM.
You can dial the phone's service menu and go to the VOLTE/GPRI menu and if the options are there, then the phone supports it.
Click to expand...
Click to collapse
Update, I recently bought a new sim and I have VOLTE right now on ULM android 9 latest security fix LG G7 image, running on Straight Talk.
took a while to understand lgup but my 710 oulm had a type oreo that the guy said couldnt be but i crossed flashed it to 10 i dont see the rom anymore and i hope i put it on another drive it was a canadian rom for android 10 works great otherwise im looking to get volte active in the *#*#4636#*#* phone menu you can see "provision for the setting under the radio on off but its a grey area the buttons dont work could be good could be bad its definately part of 10 but ?? grey areas preferred network could be sketchy to play with the phone initially on transition had incredible link up speed now its giving me a pain because assume i played with the connection preferences tab and its a registration error like dum just use the assigned sim guys and stop trying to mac or identify with every device anyway its the registration of a telephone number robo heads

Question Unlock version from Google on AT&T in the states

I'm wanting to get the Pro in black with 256gb storage but need to know if anyone is using any unlocked version from Google (not carrier branded that had be unlocked) on AT&T network and getting volte with calls. My company pays for my work # and just gives me the SIM to use in my own phone since I don't want an iPhone that they provide. I currently use a Huawei Mate 20 X and have that SIM working along with my personal # that's on T-Mobile (dual sim phone). Unfortunately due to AT&Ts whitelist any calls made/received on that # switches to 3G, this will make my current phone unusable after they shutdown 3G this Feb.
TIA for any info
I have an unlocked 6 pro on att and I think volte is working but don't know how to verify. I know wifi calling is working which was an issue with my previous unlocked phone
Unlocked Pixel 6 Pro user with ATT here. The wifi-calling works perfect, and surprisingly the visual voicemail is enabled. It seems to work just like an ATT-based phone without the bloatware. Odd thing is you cannot change the mobile network. Read somewhere here the ATT disabled this setting for some reason when connected to their network.
HD Voice (AT&T version of VoLTE) works perfectly well, as does WiFi calling, provided of course your account is provisioned for such.
andrewjae04 said:
I have an unlocked 6 pro on att and I think volte is working but don't know how to verify. I know wifi calling is working which was an issue with my previous unlocked phone
Click to expand...
Click to collapse
Thanks, good to know. Currently with my Mate 20 X when on a call with the AT&T line the network switches from 4G lte (when not on a call) to 3G (when on a call) then back to 4G lte after the call has ended.
Vash369 said:
Unlocked Pixel 6 Pro user with ATT here. The wifi-calling works perfect, and surprisingly the visual voicemail is enabled. It seems to work just like an ATT-based phone without the bloatware. Odd thing is you cannot change the mobile network. Read somewhere here the ATT disabled this setting for some reason when connected to their network.
Click to expand...
Click to collapse
@Vash369 - thanks for sharing your feedback. does your unlocked P6P support dual SIM, e.g., physical sim card and an e-sim?
d.cortez said:
@Vash369 - thanks for sharing your feedback. does your unlocked P6P support dual SIM, e.g., physical sim card and an e-sim?
Click to expand...
Click to collapse
I'm not who you asked, but I believe all the factory unlocked P6Ps support dual SIM via a discreet SIM card and the built-in e-SIM.
d.cortez said:
@Vash369 - thanks for sharing your feedback. does your unlocked P6P support dual SIM, e.g., physical sim card and an e-sim?
Click to expand...
Click to collapse
Yep it does. It shows this in Google's spec sheet page. Mind you I'm only using physical SIM. So I don't know if both will work at the same time
Another unlocked/rooted P6P working fine on AT&T here. I just sim swapped from my old phone and it worked right out of the box.

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