"Ok Google" voice command displays "offline" - Huawei Watch

Hi all,
I have sometimes the problem, that at first the watch reacts properly after saying "Ok google". It records my command and also displays the recognized text correctly, but after that it does not execute the command but displays "offline" (e.g. calling a contact or setting the alarm clock).
The connection to the phone itself (using Bluetooth to my Samsung Note 4, Android 5.1.1) is stable. I have read about this behavior also on other forums with different smart watches (e.g. Moto 360). There is some indication that the problem is caused by the phone being unable to access the Internet at the time, although it has a stable and strong 3G connection with no data restrictions set (e.g. allow background data). It also happened when the smart phone was connected to my local WiFi.
The problem is not 100% reproducible. Most of the times the command gets executed by the first try, sometimes the problems disappears after repeating the voice command several times and sometimes it disappears by unlocking the smartphone.
Have you experienced this problem as well sometimes? If yes, are you using a Samsung smartphone and which Android version are running? I somehow have the feeling it is related to the android wear app and maybe to Samsung smartphones.
I also use smart unlock, which means I can simply unlock my phone by swiping the homescreen as long as my phone is connected to the watch and have to use fingerprint unlock otherwise.

foo said:
Hi all,
I have sometimes the problem, that at first the watch reacts properly after saying "Ok google". It records my command and also displays the recognized text correctly, but after that it does not execute the command but displays "offline" (e.g. calling a contact or setting the alarm clock).
The connection to the phone itself (using Bluetooth to my Samsung Note 4, Android 5.1.1) is stable. I have read about this behavior also on other forums with different smart watches (e.g. Moto 360). There is some indication that the problem is caused by the phone being unable to access the Internet at the time, although it has a stable and strong 3G connection with no data restrictions set (e.g. allow background data). It also happened when the smart phone was connected to my local WiFi.
The problem is not 100% reproducible. Most of the times the command gets executed by the first try, sometimes the problems disappears after repeating the voice command several times and sometimes it disappears by unlocking the smartphone.
Have you experienced this problem as well sometimes? If yes, are you using a Samsung smartphone and which Android version are running? I somehow have the feeling it is related to the android wear app and maybe to Samsung smartphones.
I also use smart unlock, which means I can simply unlock my phone by swiping the homescreen as long as my phone is connected to the watch and have to use fingerprint unlock otherwise.
Click to expand...
Click to collapse
I had an LG Urbane that had this issue. I did a lot of reading and found that pretty much every Android Wear watch model has this issue, but it is seemingly random wrether or not you will experience it. I read the same thing about the Huawei watch but took a chance and swapped it for my Urbane and it has been working fine. I would try and return it for another Huawei or a different model, and also downgrade the Android Wear app on your phone to version 1.3.0.2369832 (didnt fix the connection prob for me, but did help with other issues)

Related

Random disconnects when right next to phone

Anyone else having random disconnects when right by the phone? Disconnecting and reconnecting via the wear app on my phone doesn't seem to fix the issue either. Could it be that I'm on a network extender attached to my wifi for cell signal boosting because it appears to sync the apps, just nothing internet related.
I'm having the same issues. Just got mine yesterday and I have frequent connection drops and have to reset Bluetooth on my phone to reconnect. The android wear app says that it is connecting, but no matter what I do it won't pair up again until I reset that Bluetooth.
I saw somewhere else someone said they had a similar issue on CyanogenMod. I'm running the latest CM11 nightly on a VZW S4. What phone and ROM are you using? May help us troubleshoot.
Sent from my SCH-I545 using XDA Free mobile app
The GPE 4.4.4 on GS4.
I'll say "Ok, Google Call X" and it just does the spinning circle and soon after disconnected. Resetting bluetooth, restarting watch and phone does nothing for it. I'm thinking maybe it's the phone rom. I may go back to stock and try completely stock with it just to rule out any 3rd party bluetooth issues and what not.
Regarding the spinning circle after saying something after "OK Google", ...
I had this too. To help diagnose, I took my phone out and said "OK Google" and the phone didn't respond. So I concluded it was the phone. To fix this, I kill'ed the Google process and let it start again by trying "OK Google" on the phone again. After that works, I then try using the Moto 360 and then it responds.
The "OK Google" functionality makes up a big chunk of what the Moto 360 can do (and perhaps all other Android Wear watches). Without a reliable Google process working, that functionality falls apart.
In my case, my ROM was not quite right. I ended up doing a factory reset and re-flashing. I'm on Note 3 N900T DNF9. So far so good. But as soon as I see the spinning circle, I don't even wait. I test it by saying "OK Google" followed by "weather".
Dennis

Note 4 Suddenly Having a Multitude of problems. Hardware Issue?

Hello, I have had my Note 4 for quite some time now and have not had any issues with it up until the last month or so.
At first it started out as just a hiccup every now and then, an example would be when I play music via bluetooth to my Jeep CD Player, I would sometimes have to turn bluetooth off then back on to get it to connect or reconnect.
Now things are getting out of hand. Here is a list of problems I have on a daily/hourly basis and seemingly at random times. I cannot reproduce any of these problems (except the NFC problem) on demand.
I have noticed that rebooting the phone will clear up these issues (except NFC) for a short time, SOMETIMES. Other times a reboot does nothing to help the situation.
Keyboard Lag
Sometimes when I press the keys the phone vibrates indicating a key press and magnifies the key that is being pressed, but fails to enter anything in the text box/input field. For the record I am using Swiftkey. I have noticed that this happens most often when I open an app via "popup notification." For example, if I were to receive an IM or SMS I would tap on the notification that pops up, which then switches to/opens the corresponding app. It is then I will more often than not have this issue. To remedy this I have to close and re-open the app, sometimes several times causing the keyboard to open and close, several times... Sometimes when I TAP a key, the phone will behave as though I have held the key down or performed a "long press." This issue is not exclusive to the keyboard, it often happens anywhere on the screen and with any app, usually indicating that I have been "long pressing" for about 1-2sec at a time.
NFC Does Not Work
One day while I was at work I attempted to add the office printer via NFC. To my surprise I was unable to turn on NFC via the "quick settings" drawer. In the quick settings panel the NFC icon would light up, as if it were turning on, and then just turn right back off again, this happens consistently. I went into setting to enable NFC that way and I am stuck with a slider that is actually in the "on" position but greyed out, I am unable to interact with it.
Bluetooth Connectivity
I have a JVC CD player in my Jeep, I often use YouTube or Google Play Music when I drive. Usually I do not have any problems connecting to the CD player at first, but after about 30-60sec of playback the audio goes blank. The app says that it is still playing however no audio can be heard. Then it will suddenly come back on after about 5-10sec, and here is where it gets strange. After the audio comes back on after this "hiccup" the playback is fast, as in it is playing at 2X's it's normal speed, makes the vocals sound like chipmunks. This will continue indefinitely until I turn on the screen, unlock the phone, then shut the screen off. Then the audio goes on playing fine. This happens with both YouTube and Play Music, while using YouTube the video gets sped up as well. I also experience issues with connectivity where sometimes at random the phone will just disconnect from the CD player, and refuse to reconnect until I have rebooted the phone, or if it does reconnect I get no audio until the phone is rebooted. I notice that this ONLY happens when connected via bluetooth. If I turn bluetooth off while this is happening music will play over the phone's speaker perfectly normal. My CD player has a hands free feature, and I do not seem to have any issues with phone calls, it's only with music playback do I have problems.
Originally I thought it was my CD player acting up, however in light of the other problems, and the fact that I tested it with my tablet and two of my friend's phones without issue, I don't think the CD player is the problem.
Sluggish/Glitchy UI
Sometimes when the phone really freaks out, the UI behaves very strangely. Sometimes notification Icons will hover above the running app, other times the whole screen will lock in place for a few seconds. Sometimes if the screen is locked up, I will shut it off, then turn it on, shut it off, turn it on. However as I press the power button to turn the screen on and off, nothing is happening, the screen just stays black while the "back" and "recent apps" buttons light up at the bottom. Then when the screen does finally come back in it will flash on and off quickly in accordance with how many times I pressed the power button. While all this is happening, if I hold the power button to turn the phone off, the power/reboot menu will appear without incident. Sometimes when I am swiping to unlock the phone, it does not register the full swipe. Basically it acts/appears as though I lightly touched the screen and moved my finger a half inch even though I have drug my finger all the way across the screen. To remedy that issue I have to SLOWLY drag my finger across the screen and then it unlocks without incident. I have also noticed that when I go to "swipe away" a notification, especially one that has "information" in it, it will swipe off the information but leave the notification there and display the app name the notification was from. An example would be, if I just installed an app (for example YouTube) from the Play Store, the notification will say "YouTube has been successfully installed." When I swipe either left or right to remove that notification, a "white ghost box" or "overlaying top layer" with the "successfully installed" text in it will slide away. However it leaves behind a green box/notification that says "Google Play Store" and that remains until I shut the screen off and turn it back on.
NFC Will Not Turn On
I simply cannot get NFC to turn on, the slider is in the ON position but is greyed out as I mentioned earlier. I would post a picture but I guess there is a 10post rule before I can do that. I have given up on NFC, mostly because I rarely use it, so it's really not that big of a deal.
Initializing the Camera
I use an app called "Telegram" instead of SMS messaging, thus I use Telegram to share pictures with friends. Sometimes, again I am not able to reproduce this problem on demand, the problem comes and goes seemingly at random. The camera will take more than 30-60sec to initialize, while I am waiting for it I am stuck with a black screen. If the camera doesn't initialize, shutting the screen on then off will take me back to the telegram app. I never get an error message or anything. Other times when I try to use the camera it pops on instantly and works flawlessly. Originally I thought this was a problem specific to telegram, however in the name of science I tested it with the default camera app and get the same results.
USB File Transfers
I'm not really sure this is specific to my phone, but whenever I transfer files from my PC to the phone or from the phone to PC, it is PAINFULLY slow. It's even painfully slow when the PC just displays what is in the folder. However I can't say for sure this is related because I never attempted to transfer files until I started having these issues, at which point I thought it would be a good idea to start backing things up.
Gets Stuck in 3G Mode
This happens rarely, not even sure that it's related but I felt that it was worth mention.
What have I done to try to remedy this problem you ask?
So far I have performed a non-root ADB nandroid backup, just in case factory resetting the phone didn't work.
I have factory reset the phone 2 times, I see no improvements.
I have cleared out my SD card/removed SD card
I removed and/or shut off bloatware apps (Yes I tested the phone without removing/disabling bloatware, still having the same issues)
Wiped cache via Recovery
I am not sure what else I can really do to fix the phone, I am starting to think that this is a hardware issue. I should mention that there was no significant event that I feel would cause these malfunctions. System update installed and worked perfectly up until this last month, I have not dropped the phone from significant height, the phone has an otterbox anyway. I have not gotten the phone wet, it has not been left outside, this phone has not seen any abuse what-so-ever. I just started having these problems out of the blue and they seem to be getting progressively more frequent and longer lasting. If I don't get any ideas from here I am going to try to get Verizon to replace the phone via insurance, however I don't have high hopes for that because I have grandfathered unlimited data and this is not the "original" phone that I had when I added the insurance option, so I am not sure it's covered.
Does anyone have any ideas on what could be causing this or anything I can do to correct it or try to troubleshoot it?
Any help is greatly appreciated!
Phone Information is as follows:
Samsung Galaxy Note4
Model: SM-N910V
Android Ver: 5.0.1
Baseband Ver: N910VVRU2BOG5
Build#: LRX22C.N910VVRU2BOG5
HW Ver: N910V.05
Verizon Wireless
Non-Root, Default Launcher, Not modified in any way.
I realize that this is a long post but whenever I ask for help I like to be detailed. If I left out any information that might be helpful please let me know.
Unfortunately, it looks very much like components on your logic board are going bad. Sometimes a few specific things will go bad that don't actually make the phone unusable, but make it act similar to what you are explaining. It wouldn't be worth the money you'd have to pay someone to track down the bad components and replace them. If you really like the note 4, I would just make a full backup with kies while you can, buy a new phone and restore your backup.
All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk
outcasted2003 said:
All of Kies backups do NOT restore to a new phone! Only contacts, messages and call logs will restore on a new phone. Use Samsung Smart Switch or Helium. Good luck
Sent from my SM-N910V using Tapatalk
Click to expand...
Click to collapse
I see. I didn't know that because I've always restored my backups to the same phone. Thanks for the info.

Very small problems with new mi max

Hi guys,
I’ve been really enjoying the mi max over the last few weeks.
Unfortunately I’m experiencing a few problems, namely:
- I can no longer use pushbullet properly, I’ve turned off battery saving for the app and tried reinstalling however messages sent from a PC in chrome will be stuck at pending until I open the app on the phone
- I was use to being able to use ‘ok google’ even with the screen off with my nexus 6 but can no longer see an option for this. Is it possible?
- Smart unlock, so that when connected to my car the phone is unlocked all the time. When using my mini Bluetooth speaker it popped up with a prompt for this device but with my car Bluetooth this isn’t even an option going through the settings.
Thanks in advance for any help.
Andy
Lock the apps on multitasking screen (by pooling them down & choseing lock) while running them to receive notifications (except Google standard ones as they [Xiaomi] did work around for those).

Bluetooth disconnections and unpairing driving me to distraction

My issue seems to be different from others' as mine isn't just bluetooth losing its connection - it actually unpairs.
In my car (it has an Android Auto compatible infotainment system) it works fine for ages then fails to connect all of a sudden. Then after a while a message pops up on the car's screen saying "bluetooth pairing successful". The phone then asks me for contact sharing permissions. Of course it screws up the smart unlock feature as a result forcing me to set it up again.
On my Huawei watch 2 sport it loses connection and so the wear os app says the watch is disconnected. Bluetooth settings show the watch to be invisible and, as a result, smart unlock gets unconfigured and I have to set it up again. The watch battery discharges very quickly - probably constantly searching for the phone.
I reboot of both devices seems to fix it, for a while.
This is all since the Pie official update.
Does anyone have any fixes please?
gadgetgaz said:
My issue seems to be different from others' as mine isn't just bluetooth losing its connection - it actually unpairs.
In my car (it has an Android Auto compatible infotainment system) it works fine for ages then fails to connect all of a sudden. Then after a while a message pops up on the car's screen saying "bluetooth pairing successful". The phone then asks me for contact sharing permissions. Of course it screws up the smart unlock feature as a result forcing me to set it up again.
On my Huawei watch 2 sport it loses connection and so the wear os app says the watch is disconnected. Bluetooth settings show the watch to be invisible and, as a result, smart unlock gets unconfigured and I have to set it up again. The watch battery discharges very quickly - probably constantly searching for the phone.
I reboot of both devices seems to fix it, for a while.
This is all since the Pie official update.
Does anyone have any fixes please?
Click to expand...
Click to collapse
No fixes but same problems here
I'm having the same issue also very frequently with WiFi dropping all the time. These two reasons are linked from what I been told. Google telling me to RMA. The pain of that
Mine has done this with my Gear S3 watch since I first got the phone a few months ago, it had me seriously considering returning it for a while. Sometimes it would just disconnect from the bluetooth, but often it would unpair causing me to have to go through the whole set up process again. It did this on Android O, various DP builds of P but so far (touch wood) has been good with the latest version of the Samsung software and Android P.
I'm having the same issues as well and currently searching for answers.

Question Who experiences these three anoying bugs

... and has a way to fix them?
1. the phone will decrease its refresh rate from time to time and stays there, and the "stuttering" is only fixed by rebooting. Yes, I am aware, that Whatsapp and Telegram voice messaging is occasionally linked to it, and can be handled by removing the apps from memory. But not in the mentioned cases.
2. "Ok, Google" accessing the assistant doesnt work from now and then. And is back to normal a few tries later.
3. When talking over the phone with speaker mode and browsing on the phone, the notification bar cannot be pulled down any more, which is annoying cause I cant easily open the phone tab to end the call.
Anyone, guys?
2. I have a similar bug with quick tap, it seems that a system app freezes/crashes, and without knowing the exact culprit the entire system needs to be rebooted to enable the function again.
Plus my "Ok, Google" also stopped working in the past, found no way to fix it yet. It's probably an Android 12 bug.
Since yesterday I noticed my AOD does not work when on a call, screen goes dark. I go into AODsettings and it still turned ON.
There's only been one update since the phones been released, besides the FPS update, after a few updates it'll be fine
I have noticed "OK Google" not responding at times as well.. not as bad as my 2XL was at times, only a reboot would fix that...but is annoying to say the least especially when driving. And I don't think it works while using Waze or Maps for navigation either which stinks, maybe I need to use Android Auto for that integration to work right.

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