[Q] Can't update software - G3 Q&A, Help & Troubleshooting

i bought today a G3 - D855 - 16GB model
and checked the software information it says
android version
4.4.2
software version
V10g-EUR-XX
so i tapped the update center and then software update and it found a new update:
V10h-AUG-05-2014 (213,90MB)
and when i try to download it, it says cannot download and the bar stays at 0% and when i click it i get:
SERVER ERROR
Problem with server. Please try later.
and the problems stays, tried factory reset and everything...nothing helps

suxxes said:
i bought today a G3 - D855 - 16GB model
and checked the software information it says
android version
4.4.2
software version
V10g-EUR-XX
so i tapped the update center and then software update and it found a new update:
V10h-AUG-05-2014 (213,90MB)
and when i try to download it, it says cannot download and the bar stays at 0% and when i click it i get:
SERVER ERROR
Problem with server. Please try later.
and the problems stays, tried factory reset and everything...nothing helps
Click to expand...
Click to collapse
You can also update via kdz or tot, take a look at this: http://forum.xda-developers.com/showthread.php?t=2785089

Maybe it's a problem of your network, or maybe just the server is off (?). You should try later :v

nelson1130 said:
Maybe it's a problem of your network, or maybe just the server is off (?). You should try later :v
Click to expand...
Click to collapse
No. I have exact the same problem.
When i try to update it with LG Mobile Support Tool, i got the message that the mobile is uptodate. Due it has only ver 4.4.2. So i tried LG PC Suit, it finds a new update, but after a while some error message shows.
There has to be more than me and suxxes that have this issue.

hi, go to this site: http://devtester.ro/projects/lg-firmwares/
there you will find the latest update for your phone. just enter your imei number, download the file and flash it.

twisted_twice said:
hi, go to this site: (url removed, i'm a new user), there you will find the latest update for your phone. just enter your imei number, download the file and flash it.
Click to expand...
Click to collapse
I did exactly as you said. Searched for my IMEI no. and got one hit: D85510A_00.kdz
I installed the drivers and LG Flash Tool 2014.
Everything seemed to work, Apart from LG Flash Tool 2014 that showed a lot of question marks (??? ????).
When the flashing was done, the mobile started up with the installation/configuration as usual. But what is this?....still Android 4.4.2!!! What the heck!

Squ33z3 said:
I did exactly as you said. Searched for my IMEI no. and got one hit: D85510A_00.kdz
I installed the drivers and LG Flash Tool 2014.
Everything seemed to work, Apart from LG Flash Tool 2014 that showed a lot of question marks (??? ????).
When the flashing was done, the mobile started up with the installation/configuration as usual. But what is this?....still Android 4.4.2!!! What the heck!
Click to expand...
Click to collapse
try this site : http://lg-phone-firmware.com/firmware-Lg+G3-Tutti-41.html

Related

[Q] Restoring Korean F240 To Stock

Hi Guys
I flashed the CN mod rom on to my korean f240k a few months ago because i wanted to remove the subscribed network notifcation but now ive decided i want to go back to a stock rom.
I have tried to run the restore on the lg support tool but they have updated it and it doesnt seem to work now, also the flash tool doesnt open on my windows 8 laptop..
Is there any other ways of completely resetting the device?
Guitarfreak26 said:
Is there any other ways of completely resetting the device?
Click to expand...
Click to collapse
Easy, put your imei number instead xxx it the link http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=xxx and you'll see link to latest KDZ ROM file for you F240K. Download it, find KDZ_FW_UPD_EN somewhere here and flash your KDZ onto phone. You're fixed!
Billy Madison said:
Easy, put your imei number instead xxx it the link http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=xxx and you'll see link to latest KDZ ROM file for you F240K. Download it, find KDZ_FW_UPD_EN somewhere here and flash your KDZ onto phone. You're fixed!
Click to expand...
Click to collapse
Thanks mate but when i tried the link it gives me an error. Doesnt load? (I changed xxx to my imei)
Maybe LG server is down.. Ill try tonight @ home
Will this work ok on win8?
Guitarfreak26 said:
Thanks mate but when i tried the link it gives me an error. Doesnt load? (I changed xxx to my imei)
Maybe LG server is down.. Ill try tonight @ home
Click to expand...
Click to collapse
imei should be straight bunch of digits, 15 in my case, without any dashes - or qoutes " or `
it must work, this way your phone connect to update servers and downloads it's updates
Nothing works on windows 8.. Even in compatibility mode
Sent from my HTC One using Tapatalk 4

LG G3 F400s Problem (Fake?)

Okay, so i have already searched the forums and the google but i couldn't get any satisfying answer.
So here is what happened. I purchased an LG G3 f400s (i reside in India) and the device was delivered today. The box contained 2 batteries, a dock, a wall charger, USB cable and the earphones. There is an antenna in the top right corner too.
What i did,
1. When i received the device, i booted it up and initially set it up. Then i went to update center to update via OTA but got an error (screenshot attached below). So, i decided to factory reset the device and set it up again but i ran into the same problem. All the LG apps are updating via update center but software isn't updating to 5.0
2. After a lot of tries, i decided to update via LG PC suite. But even it gave me an error. (screenshot attached)
3. After a lot of brain wrecking, i decided to update via KDZ. I went to this site http://lg-phone-firmware.com/index.php?id_mod=41 and entered my IMEI in check new firmware. Even that gave me an error. (screenshot attached)
I have even contacted the seller and he assures that the phone is 100% original.
Now i have no clue what to do. If any of the community members could help me out, i would be really grateful and would buy you a cup of coffee too. :crying:
Thank you.
PS: Sorry for the bad camera quality..
Check your info on the page with imei :http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=
linasg said:
Check your info on the page with imei :http://csmg.lgmobile.com:9002/csmg/b2c/client/auth_model_check2.jsp?esn=
Click to expand...
Click to collapse
Should I flash lollipop kdz for f400s?
if you have a box, check imei number on the one of the labels. it might be a fake phone or something related with failed rooting/flashing/unlocking
linasg said:
if you have a box, check imei number on the one of the labels. it might be a fake phone or something related with failed rooting/flashing/unlocking
Click to expand...
Click to collapse
My device is Korean so it came in a white box as all the other Korean versions come with. Here it is
Also, the ir blaster and laser focus both work....
flash manually or root and flash CloudyG3 2.2
linasg said:
flash manually or root and flash CloudyG3 2.2
Click to expand...
Click to collapse
Currently I'm downloading lollipop kdz.
Is there any other way to check if the phone is original or not?
What all I've checked,
1. Cpu-z, antutu and quadrant all show snapdragon 801, 3gb ram, 32gb Rom.
2. Both box and phone state the phone to be f400s. Even the back of the phone as various places where f400 is written.
3. The ir blaster and laser focus both work.
4. Resolution is 2k. I checked it in details when I took a screenshot.
5. Camera does record in 4k.
The only concern is,
1. Imei is not being recognized on "lg phone from" but on another imei site, it does show lg f400s.
2. Both ota and pc suite are showing errors.
Thank you for your time
could it be a testing phone that should be "not for sale"?
Snoob25 said:
could it be a testing phone that should be "not for sale"?
Click to expand...
Click to collapse
The phone does not have any sticker saying "not for sale" or "testing device" below the battery.. So I suppose it's not that... Should I flash lollipop kdz on it or further wait?
SAME F400s India
U got it from ebay right?
http://www.ebay.in/itm/LG-G3-Korean...6?pt=LH_DefaultDomain_203&hash=item35ea0ca6b0
I got the same yesterday. same problem. I think flashing Stock ROM using kdz ll solve it.
1more problem for me is EDGE not working. So I asked for return from ebay.
whether EDGE works for u ?
Share ur mobile number to my id [email protected] so that we can clarify doubts.
kalaishere said:
U got it from ebay right?
http://www.ebay.in/itm/LG-G3-Korean...6?pt=LH_DefaultDomain_203&hash=item35ea0ca6b0
I got the same yesterday. same problem. I think flashing Stock ROM using kdz ll solve it.
1more problem for me is EDGE not working. So I asked for return from ebay.
whether EDGE works for u ?
Share ur mobile number to my id [email protected] so that we can clarify doubts.
Click to expand...
Click to collapse
I sent you an email with my number in it

warning current version is not available for user

Hi,
after some test with some bumped images on boot i receive this warning: "warning current version is not available for user. can't find matched cust for NT-code mcc/mnc[], subset[]"
Already searched on forum but seems nobody have empty bracket (mcc/mnc[], subset[]) like me.
Another fact is that even if i revert to kitkat with unbrick method (http://forum.xda-developers.com/showthread.php?t=2772199) restoring stock rom, when i made upgrade again to lollipop with lg pc suite the warning returns.
My phone is a LG G3 32 no brand italy, i would like to remove this warning.
Thanks for help!
Having same issue..Did you fix it?
No
asingha94 said:
Having same issue..Did you fix it?
Click to expand...
Click to collapse
Also my software version which was (D855) V10-IND-SL changed to V10-Global-SL automatically & only getting update via pc suite,not from inside the device.I wish someone could help me out with this....:crying: thanks
I had the same issue. I downloaded LG From app which informed me i had a Taiwan D855 (32) and at the bottom gave me the correct Stock rom for my device, which i then downloaded the KDZ of and installed then upgraded OTA and after the upgrade no more warning. Hope this is of some help.
Stransky
Sent from my LG-D855 using Tapatalk
Stransky said:
I had the same issue. I downloaded LG From app which informed me i had a Taiwan D855 (32) and at the bottom gave me the correct Stock rom for my device, which i then downloaded the KDZ of and installed then upgraded OTA and after the upgrade no more warning. Hope this is of some help.
Stransky
Sent from my LG-D855 using Tapatalk
Click to expand...
Click to collapse
you mean you downloaded smartworld?
Cust Restore will fix the ERROR
http://forum.xda-developers.com/showpost.php?p=61188710&postcount=250
theoverfiend said:
Cust Restore will fix the ERROR
http://forum.xda-developers.com/showpost.php?p=61188710&postcount=250
Click to expand...
Click to collapse
Did not help.I think I am having problem with misc partition as any region code or subset not showing in the warning.. & If this is the problem then can i recover the phone data from misc partition? If somebody knows please help..
I got the same error with empty brackets after I flashed H818 to H818N.

Bounty 30$ if anyone ideas fixed my phone

my phone is softbrick can go to download mode......falshed many roms using diiferent different tools such as flashtool 1st version 2014 version ..lgup.....and everyrom has been flashed but none works...some of them works but i canoot open anything in that version ....it gives me error Current version is not available for user. Can't find match cost for NT-code mcc/mnc[FFFFFF],subset[]....and my g3 is imported ...its showing model number d855...but when i check the phone imei number on internet its saying model number lg ls990...and only d855 rom are flashing ....version which came installed with my phone was d855v10i......
abhi831661 said:
my phone is softbrick can go to download mode......falshed many roms using diiferent different tools such as flashtool 1st version 2014 version ..lgup.....and everyrom has been flashed but none works...some of them works but i canoot open anything in that version ....it gives me error Current version is not available for user. Can't find match cost for NT-code mcc/mnc[FFFFFF],subset[]....and my g3 is imported ...its showing model number d855...but when i check the phone imei number on internet its saying model number lg ls990...and only d855 rom are flashing ....version which came installed with my phone was d855v10i......
Click to expand...
Click to collapse
does your imei number from the box match the one in settings
abhi831661 said:
my phone is softbrick can go to download mode......falshed many roms using diiferent different tools such as flashtool 1st version 2014 version ..lgup.....and everyrom has been flashed but none works...some of them works but i canoot open anything in that version ....it gives me error Current version is not available for user. Can't find match cost for NT-code mcc/mnc[FFFFFF],subset[]....and my g3 is imported ...its showing model number d855...but when i check the phone imei number on internet its saying model number lg ls990...and only d855 rom are flashing ....version which came installed with my phone was d855v10i......
Click to expand...
Click to collapse
Flash the rom that gives you the error "Current version is not available for user Can't find match cost for NT-code" then flash this zip >> https://www.androidfilehost.com/?fid=95784891001611296 << this should restore your region You can also try flashing a kdz from here first >> http://lg-phone-firmware.com/index.php?id_mod=41 << try one that is nearest to the country you live in.You can also change your region by this method >> http://forum.xda-developers.com/lg-g3/general/how-to-change-region-t2904951 <<
yes it does the setting imei is same as given in the box
tallman43 said:
Flash the rom that gives you the error "Current version is not available for user Can't find match cost for NT-code" then flash this zip >> https://www.androidfilehost.com/?fid=95784891001611296 << this should restore your region You can also try flashing a kdz from here first >> http://lg-phone-firmware.com/index.php?id_mod=41 << try one that is nearest to the country you live in.You can also change your region by this method >> http://forum.xda-developers.com/lg-g3/general/how-to-change-region-t2904951 <<
Click to expand...
Click to collapse
tallman43 ..the thing is when i flashed that rom which gives me error..then in that rom i cant do anything ...not even can read sdcard or anything neither can install apps from adb ...nothing so how i will going to flash the zip file you gave
abhi831661 said:
tallman43 ..the thing is when i flashed that rom which gives me error..then in that rom i cant do anything ...not even can read sdcard or anything neither can install apps from adb ...nothing so how i will going to flash the zip file you gave
Click to expand...
Click to collapse
Sorry I didn't realize it was that bad:crying: Try flashing a kdz from the link I gave you but try one from your country or near to where you live.Also make sure you do a clean cse install with flashtool not a normal install and see if that works.
abhi831661 said:
tallman43 ..the thing is when i flashed that rom which gives me error..then in that rom i cant do anything ...not even can read sdcard or anything neither can install apps from adb ...nothing so how i will going to flash the zip file you gave
Click to expand...
Click to collapse
also lg frimware list links are not working
abhi831661 said:
also lg frimware list links are not working
Click to expand...
Click to collapse
Working fine for me just tested.
If you can't get links to work try these >> http://storagecow.eu/index.php?dir=Xda/LG+G3/Stock/ <<
tallman43 said:
Working fine for me just tested.
If you can't get links to work try these >> http://storagecow.eu/index.php?dir=Xda/LG+G3/Stock/ <<
Click to expand...
Click to collapse
thanks for your support....actually i m from india....and i have downloaded all the files from india directory aslo d855 european...and many other d855.....nothing seems to work...everything flashed but none of them work they all stucked at the boot logo and the restarted.........as i have told earlier i was using d855v10i......if you can find the link to download that file.....and if that file works...man it will be a great help for me......or anything else you can just find to unbrick my device....
abhi831661 said:
thanks for your support....actually i m from india....and i have downloaded all the files from india directory aslo d855 european...and many other d855.....nothing seems to work...everything flashed but none of them work they all stucked at the boot logo and the restarted.........as i have told earlier i was using d855v10i......if you can find the link to download that file.....and if that file works...man it will be a great help for me......or anything else you can just find to unbrick my device....
Click to expand...
Click to collapse
Look here >> http://forum.xda-developers.com/showthread.php?t=2791761 << After flashing reboot in to stock recovery and factory reset..
tallman43 said:
Look here >> http://forum.xda-developers.com/showthread.php?t=2791761 << After flashing reboot in to stock recovery and factory reset..
Click to expand...
Click to collapse
the links are not working in that thread...you can also check that.....i tried that thread earlier also....and yess i did the factory reset
abhi831661 said:
the links are not working in that thread...you can also check that.....i tried that thread earlier also....and yess i did the factory reset
Click to expand...
Click to collapse
Not having much luck are you.. :crying:Well that's my end of knowledge reached then ,only other things i know are if your phone is hard bricked sorry:crying: Good luck.... There is a wide base of knowledge spread across Xda maybe someone can help .
abhi831661 said:
my phone is softbrick can go to download mode......falshed many roms using diiferent different tools such as flashtool 1st version 2014 version ..lgup.....and everyrom has been flashed but none works...some of them works but i canoot open anything in that version ....it gives me error Current version is not available for user. Can't find match cost for NT-code mcc/mnc[FFFFFF],subset[]....and my g3 is imported ...its showing model number d855...but when i check the phone imei number on internet its saying model number lg ls990...and only d855 rom are flashing ....version which came installed with my phone was d855v10i......
Click to expand...
Click to collapse
If you want lg g3 d855v10i KDZ you go to check this page.(http://lg-phone-firmware.com/index.php?id_mod=41)
I ald saw your KDZ files. Good luck for you
abhi831661 said:
my phone is softbrick can go to download mode......falshed many roms using diiferent different tools such as flashtool 1st version 2014 version ..lgup.....and everyrom has been flashed but none works...some of them works but i canoot open anything in that version ....it gives me error Current version is not available for user. Can't find match cost for NT-code mcc/mnc[FFFFFF],subset[]....and my g3 is imported ...its showing model number d855...but when i check the phone imei number on internet its saying model number lg ls990...and only d855 rom are flashing ....version which came installed with my phone was d855v10i......
Click to expand...
Click to collapse
Just download these files and follow the procedure.. http://forum.xda-developers.com/spr...stock-sprint-lg-g3-ls990-zv8-tot-ota-t3030327
@abhi831661 if the kdz dowwnloader says you are supposed to have a ls kdz try flashing that one, not sure if you are the first owner but if you aren't it is possible somebody tried to make it a d855
suljo94 said:
@abhi831661 if the kdz dowwnloader says you are supposed to have a ls kdz try flashing that one, not sure if you are the first owner but if you aren't it is possible somebody tried to make it a d855
Click to expand...
Click to collapse
yess i opened my phone yesterday..... as krishna13 told me....and yes in motherboard...it was not d855...it was ls990....i think that is the only reason that my d855 kdz are not flashing....if you got any other procedure told me.....i can only go to recovery and download mode.......not fastboot
tallman43 said:
Look here >> http://forum.xda-developers.com/showthread.php?t=2791761 << After flashing reboot in to stock recovery and factory reset..
Click to expand...
Click to collapse
i bet he won't give u 30 dollars
abhi831661 said:
yess i opened my phone yesterday..... as krishna13 told me....and yes in motherboard...it was not d855...it was ls990....i think that is the only reason that my d855 kdz are not flashing....if you got any other procedure told me.....i can only go to recovery and download mode.......not fastboot
Click to expand...
Click to collapse
use the tot flashing procedure with an ls tot file
KronicSkillz said:
i bet he won't give u 30 dollars
Click to expand...
Click to collapse
if my phone will got unbrick by your methods....then i willl... i promise...
So who got the 30 bucks haha

Used Kingroot and replaced it with SuperSU, device now stuck in bootloop (D855)

Like I said in the title, I rooted my device with Kingroot and then replaced with with SuperSU via SuperSU-me.
When I opened SuperSU it told me it needed to update binaries(?), after I allowed it, it said I should restart the device. I did that and now it's stuck in bootloop.
Tried reseting it to factory settings with recovery mode but it's not helping.
Phone was on stock LG Lollipop if that makes any difference
KingNothing666 said:
Like I said in the title, I rooted my device with Kingroot and then replaced with with SuperSU via SuperSU-me.
When I opened SuperSU it told me it needed to update binaries(?), after I allowed it, it said I should restart the device. I did that and now it's stuck in bootloop.
Tried reseting it to factory settings with recovery mode but it's not helping.
Phone was on stock LG Lollipop if that makes any difference
Click to expand...
Click to collapse
Have you tried using the LG flash tool to flash a stock rom back onto your phone?
I ended up in a bootloop a while back with no recovery options and that's what I had to do to fix it.
I've found this guide: http://forum.xda-developers.com/showthread.php?t=2785089 but I don't know what file to download from that StorageCow website :/
I have the 32/3GB D855 model
KingNothing666 said:
I've found this guide: http://forum.xda-developers.com/showthread.php?t=2785089 but I don't know what file to download from that StorageCow website :/
I have the 32/3GB D855 model
Click to expand...
Click to collapse
Here is a link to the right page: http://storagecow.eu/index.php?dir=Xda/LG+G3/Stock/D855/D855+TOTs/
You will need to download the right file for your region and gigabyte amount.
You'll be able to identify the one you need by looking at the file names. (As an example, if you live in Europe you would download "LGD855AT-V10e-EUR-32G.zip").
You will also need to download the .dll from the bottom of the list.
I hope this helps.
CodyBack said:
Here is a link to the right page: http://storagecow.eu/index.php?dir=Xda/LG+G3/Stock/D855/D855+TOTs/
You will need to download the right file for your region and gigabyte amount.
You'll be able to identify the one you need by looking at the file names. (As an example, if you live in Europe you would download "LGD855AT-V10e-EUR-32G.zip").
You will also need to download the .dll from the bottom of the list.
I hope this helps.
Click to expand...
Click to collapse
I've fixed it. Thanks mate
edit: Should I now try to root while I'm still on Kit Kat?
KingNothing666 said:
I've fixed it. Thanks mate
edit: Should I now try to root while I'm still on Kit Kat?
Click to expand...
Click to collapse
Your welcome, and yes. Make sure to root it while it's on Kit Kat.

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