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Hey everyone. Gotta say, i love this phone its the android device i always wanted. However, im having issues with my car bluetooth which i have not experienced before... namely, that random phonecalls sound completely digitized.
Ive come from an htc desire and htc sensation on the same car without issue and am worried i got a bad BT antenna-or its software...
Anyone out there experiencing the same thing? Any advice (other than buying a new car)?
I am having the same issues on a Verizon Galaxy Nexus V4.02. If I turn bluetooth off mid-call the earpiece sounds fine. The static only happens during voice calls, streaming A2DP sounds fine. There are bluetooth improvements listed in the 4.03 changelog, hopefully this will be resolved.
I had some problems with my BT speaker phone. I turned off the key press sounds and the screen off sounds and that pretty much fixed it.
I have an off topic question for you guys that use bluetooth streaming. Can start the car and press play from the HU to start music? I can with my old D2, but not my TB. I have to actually start the music player on the thunderbolt, then I can control it from my HU. I would like to upgrade, but I don't see a huge advantage in upgrading if I still can't start my music without having to actually take the phone out of my pocket. (Yes, I know it's stupid, but I'm lazy.)
I have this same issue in one of my cars. I ran a number of tests and the issue only occurs on my vehicle when the phone is connected to both for telephony and a2dp music. The static occurs whether or not a2dp is actually being used to stream music or not. This particular vehicle has two separate devices for music and telephony. If I unpair or disconnect the music device, then telephony works without the audio distortion. As soon as I reconnect the music device, the static is re-introduced.
v0yeur said:
Hey everyone. Gotta say, i love this phone its the android device i always wanted. However, im having issues with my car bluetooth which i have not experienced before... namely, that random phonecalls sound completely digitized.
Ive come from an htc desire and htc sensation on the same car without issue and am worried i got a bad BT antenna-or its software...
Anyone out there experiencing the same thing? Any advice (other than buying a new car)?
Click to expand...
Click to collapse
I am experiencing this issue as well and have not been able to resolve it. I've tried disabling the touch sounds, screen off sounds, etc. but to no avail.
It pretty much makes handsfree unusable while driving. What have you guys done in the meantime? Have you been able to resolve the issue yet?
Here's my specific details:
Phone: Verizion LTE Galaxy Nexus v4.02 stock/unrooted
Handsfree Car System (phone audio): Stock 2007 Audi A4
Separate A2DP Module (media audio): Dension Gateway Five connected to factory Stereo
All of my previous phones (Thunderbolt, Droid X, Incredible, OG Droid) have fully supported this setup with no issues whatsoever.
On a sidenote, my A2DP streaming is also unreliable. It first has trouble connecting to the device. If/when it does, audio constantly cuts out when streaming Pandora, Slacker Radio, Google Music... pretty much any streaming over network connection. I have not tried locally stored music yet as I don't have any currently stored on my device. Are you guys experiencing this A2DP issue as well?
I wonder how widespread this is and if it warrants opening an official issue with Google.
I used to have a Blackberry Torch, and I have a Ford Mustang. When I would connect the BT to it, if the Wifi was on, it would "interfere" with the signal. Turning wifi off, fixed the issue. This was a widely known issue with the Torch. Granted that shouldn't have to be a fix, but can any of you verify whether your wifi is on? (regardless of if its connected to anything or not). I'm wondering if the Nexus is using the same BT/WIFI chip that the Torch used.
radi0chik said:
I used to have a Blackberry Torch, and I have a Ford Mustang. When I would connect the BT to it, if the Wifi was on, it would "interfere" with the signal. Turning wifi off, fixed the issue. This was a widely known issue with the Torch. Granted that shouldn't have to be a fix, but can any of you verify whether your wifi is on? (regardless of if its connected to anything or not). I'm wondering if the Nexus is using the same BT/WIFI chip that the Torch used.
Click to expand...
Click to collapse
I appreciate the suggestion but unfortunately, I have the issue even if WiFi is off (I never use WiFi).
I'm going to try and toggle a few of the sound and haptic feedback settings a little more to see if it's pertinent to a certain on/off configuration. It's a shot in the dark but I'll try anything at this point.
ok it was worth a shot. Maybe on a whim turn off 3g/data so basically its airplane mode except BT is on? Just to eliminate any RF interference. Other than that I dont know
Spent quite a bit of time in the car today to try and pinpoint a cause and I have had no luck.
Phone audio will sound great and then all of the sudden turn digitized and distorted for a random period of time, then revert back to sounding great. One thing to note is that the distortion is both ways - the person I'm talking to also hears it when I speak and cannot understand what I'm saying. It's very frustrating not being able to use this feature.
I am on my 2nd replacement phone and ALL of them have had this issue (returned two others to VZW due to this issue and the speaker clicking issue). I am still wondering if it is software/OS releated or if it's due to poor hardware.
Quick Update (kind of):
I messed around with more settings last night. I am happy to report that after I disabled NFC last night, I made several handsfree calls in my car with perfect clarity and no issues. Also, A2DP streaming Pandora worked flawlessly! I was happy that I thought I pinpointed the issue - NFC interference.
BUT this morning, I made a handfree call and it was immediately distorted. Frownie face! A2DP Streaming Pandora still worked great. I am now trying to determine if my success last night was a fluke or if something is different with the phone this morning. The only difference from last night to this morning, that I have been able to identify so far, is I now have the extended battery in the phone. Last night's success had the standard battery. I'll switch them back at lunch and re-test.
Stowegy said:
Quick Update (kind of):
I messed around with more settings last night. I am happy to report that after I disabled NFC last night, I made several handsfree calls in my car with perfect clarity and no issues. Also, A2DP streaming Pandora worked flawlessly! I was happy that I thought I pinpointed the issue - NFC interference.
BUT this morning, I made a handfree call and it was immediately distorted. Frownie face! A2DP Streaming Pandora still worked great. I am now trying to determine if my success last night was a fluke or if something is different with the phone this morning. The only difference from last night to this morning, that I have been able to identify so far, is I now have the extended battery in the phone. Last night's success had the standard battery. I'll switch them back at lunch and re-test.
Click to expand...
Click to collapse
I've got the same issue. Even with NFC disabled. Makes listening to Pandora in the car unbearable. I've gone through the same steps as you, but hasn't exchanged the phone yet. I've had previous Androids and it was a hit/miss with the distortion, but with an iPhone or BB never had this issue. Go figure.
thanks to all the replies, will update to 4.0.3 and try out some more options.
- unplugging my music dongle had no effect on call quality
- NFC on or off had no effect
I also find that the music adapter never auto-connects and needs me to go in to the BT settings page and manually select it.
thanks all.
Hello again. So I have an update that adds to the flakiness ...
Updated to the Bugless Beast ROM and Franco's kernel. My intent was to completely reset the phone and hopefully get a new Bluetooth stack in the process.
Initially everything paired OK, but after a while my audio randomly disconnects after about 20minutes and then reconnects depending on its mood.
My phone connection is more controllable now: if the BT is enabled on my phone when I turn on the car, the sound quality is entirely digitized and unusable. If I turn on the car and THEN enable my phone, the sound quality is flawless every time.
Still not ideal, but manageable. For the music audio part, I lay the blame entirely on the Audi Music Interface BT adapter: the thing is crap and always in pair mode even with the car turned off! The telephone BT in the car head unit has seen several phones pair with it without any issues (I do mobile development so I get to play with many phones) so in that case, I can't blame anything but the Nexus.
I really hope someone at Google or Samsung reads these threads since it would be tough to troubleshoot, but there's no doubt an issue exists with general BT compatibility.
Sent from my Galaxy Nexus using xda premium
Anyone have an update on this issue? Does anyone know of a ROM with a different Bluetooth stack than AOKP? I love everything else about AOKP. I have had the same garbled bluetooth audio from stock - 4.03 with franco and faux kernels with the same result. I had similar problems with Cyanogen 7 ROM I was using on my Incredible the week before I bought the Nexus.
Update - I experimented with a couple of additional devices, and the multiple connections problem with my Nexus is limited to A2DP only devices.
I am now using a Garmin BlueTrip with "phone audio" deselected in bluetooth options. As long as the additional bluetooth device is handsfree profile capable, the A2DP functions perfectly, calls are clear, and the device reconnects after a power cycle consistently. I'm glad this appears to be a software issue and not something we will have to live with for the life of the phone. I'm sure a future update will correct this issue.
I'm also having a problem with Bluetooth calls sounding very digitized and/or choppy. It is bad enough that it can be extremely difficult to make out what the caller is saying. A2DP, on the other hand, has performed pretty flawlessly and the device consistently reconnects each time I get in the car (although it can take up to 30 seconds or so).
I'll have to do a little experimenting with some of the settings mentioned in this thread to see if they have any affect.
On a related note, I feel like sometimes calls made/recieved on the handset can sound digitized as well (although not nearly as bad as over bluetooth). Has anyone else experienced this?
My hardware is:
Verizon GNex (4.0.2)
Parrot MKi9000
Does anyone have a problem with constant buffering when playing YouTube videos (especially HD videos) from the YouTube app while having Bluetooth headphones (or speakers) connected?
This problem seems to only occur when I use Bluetooth and wifi together, as this problem does not happen when I use wired headphones or view videos stored on an SD card. But I can stream Spotify audio while using the Bluetooth headphones without any problems. This makes me think that my wifi connection is slowed down when the Bluetooth headphones are connected, and YouTube videos keep buffering because the tablet cannot download the video fast enough. Is my tablet defective or is this a common bug on the Samsung Note 10.1 2014?
I also have problems with YouTube app...even without bluetooth on. I also have this problem with other bluetooth devices, like my bt keyboard and mouse....
Sent from my SM-P600 using Tapatalk
Have you ever reset your bluetooth headset or speakers. It happened to me a couple time. Couldn't connect but after reset my bluetooth devices. It connected and work again. Also sometime my bluetooth headset is connecting to my phone and I m trying to connect it to my note 10.1 2014.
Sent from my SM-P600 using Tapatalk 2
manoscello said:
I also have problems with YouTube app...even without bluetooth on. I also have this problem with other bluetooth devices, like my bt keyboard and mouse....
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
It seems there are some definite issues with bluetooth and this tablet and/or Android 4.3. I've noticed that my headphones disconnect from the tablet if no data is being sent to them for a minute or so, which seems to be similar to the common problem of bluetooth keyboards disconnecting fairly quickly. Although this problem isn't as big of a deal with bluetooth headphones, since data is constantly sent to the headphones.
jimaginet said:
Have you ever reset your bluetooth headset or speakers. It happened to me a couple time. Couldn't connect but after reset my bluetooth devices. It connected and work again. Also sometime my bluetooth headset is connecting to my phone and I m trying to connect it to my note 10.1 2014.
Sent from my SM-P600 using Tapatalk 2
Click to expand...
Click to collapse
I tried resetting my headphones, restarting the tablet, turning bluetooth and wifi on and off, but the problem still occurs. My headphones connect just fine to the tablet, and I can see in the bluetooth popup on the tablet that my headphones are connected. I can also stream any audio or video that is stored on the tablet without any problems, as well as stream audio to the headphones. The only thing I can't stream is YouTube videos. Also, these headphones work fine with the other devices I tried them on.
CallistoRising said:
Does anyone have a problem with constant buffering when playing YouTube videos (especially HD videos) from the YouTube app while having Bluetooth headphones (or speakers) connected?
This problem seems to only occur when I use Bluetooth and wifi together, as this problem does not happen when I use wired headphones or view videos stored on an SD card. But I can stream Spotify audio while using the Bluetooth headphones without any problems. This makes me think that my wifi connection is slowed down when the Bluetooth headphones are connected, and YouTube videos keep buffering because the tablet cannot download the video fast enough. Is my tablet defective or is this a common bug on the Samsung Note 10.1 2014?
Click to expand...
Click to collapse
Unfortunately this is a known bug in Android. I am no expert and after doing some light research along the web, I am still not sure if the main problem lays on a physical interference between Bluetooth and the 2'4 GHz wifi signal, in software or in a combination of both.
Some video about this issue: https://www.youtube.com/watch?v=LbB7H0kk5MU&feature=youtube_gdata_player
I asked a similar question in a "forever alone" post when I faced this problem for the first time with my S4. You will find the link to an informative thread about this topic:
http://forum.xda-developers.com/showthread.php?p=45227610
Fortunately my GN 10.1 2014 performs very well (no noticeable interference), but I think that my new router, with a wider wifi signal range, did the magic. In theory a 5GHz wifi signal has no interference with the 2.4 GHz Bluetooth signal.
I hope it helps
iiSo say we all!! from my SM-P6OO
inolvidable said:
Unfortunately this is a known bug in Android. I am no expert and after doing some light research along the web, I am still not sure if the main problem lays on a physical interference between Bluetooth and the 2'4 GHz wifi signal, in software or in a combination of both.
Some video about this issue: https://www.youtube.com/watch?v=LbB7H0kk5MU&feature=youtube_gdata_player
I asked a similar question in a "forever alone" post when I faced this problem for the first time with my S4. You will find the link to an informative thread about this topic:
http://forum.xda-developers.com/showthread.php?p=45227610
Fortunately my GN 10.1 2014 performs very well (no noticeable interference), but I think that my new router, with a wider wifi signal range, did the magic. In theory a 5GHz wifi signal has no interference with the 2.4 GHz Bluetooth signal.
I hope it helps
iiSo say we all!! from my SM-P6OO
Click to expand...
Click to collapse
Thanks so much for the info and the links! I didn't realize that this was a known Android issue. I hope Samsung or Google can fix the issue in the future, although it seems like it has been occurring for at least a year, and it is not clear if it is a software or hardware issue. I'll try using a different router next. My current router is pretty old and doesn't support 5 Ghz, so :fingers-crossed: I'll be able to use bluetooth headphones and watch Youtube videos together.
Thanks again.
bluetooth, wifi conflict bug
manoscello said:
I also have problems with YouTube app...even without bluetooth on. I also have this problem with other bluetooth devices, like my bt keyboard and mouse....
Sent from my SM-P600 using Tapatalk
Click to expand...
Click to collapse
I have had the same problem with a bluetooth keyboard and mouse not working correctly, I found if I turn off the wifi radio on p600 I have up to 3 co current bluetooth connection going at he same time. when the wifi is on and active the bluetooth is dropping off think it has to do with wifi 4.0 radio in the tablet or the placements of the attennas in the tablet.
Same thing here
I'm having exactly the same problem. When I connect my p600 tablet to my bluetooth speakers the wifi stops working after a couple of minutes while using my tplink router. If I use my dlink router the wifi speed is greatIy reduced, I can still play "tune in radio" but the conection its to slow for youtube.
Issue RESOLVED on Windows 10 PC
I was having this problem and was breaking my head trying to understand why this was happening...I tested a set of Bluetooth headphones that had no mic and they worked fine, it was only my Bluetooth headphones with a mic when this would happen.
After so much troubleshooting I found that my Bluetooth headset was registering as both a headset and headphones and Windows was enabling the "headset" as the default communication device and the "headphones" as the default playback device. When both were active it made all streaming online videos buffer and never play.
When I disabled one of them the videos started to playback fine after one of the devices was disabled. Hope this helps in some way but I think it is the way the Bluetooth headset is registering as two different devices and causing a conflict. I wouldn't know how to fix this on a Galaxy Note but there may be a setting in Bluetooth connections where you can see this happening in Android like it does in Windows.
inolvidable said:
Unfortunately this is a known bug in Android. I am no expert and after doing some light research along the web, I am still not sure if the main problem lays on a physical interference between Bluetooth and the 2'4 GHz wifi signal, in software or in a combination of both.
Some video about this issue:
I asked a similar question in a "forever alone" post when I faced this problem for the first time with my S4. You will find the link to an informative thread about this topic:
http://forum.xda-developers.com/showthread.php?p=45227610
Fortunately my GN 10.1 2014 performs very well (no noticeable interference), but I think that my new router, with a wider wifi signal range, did the magic. In theory a 5GHz wifi signal has no interference with the 2.4 GHz Bluetooth signal.
I hope it helps
iiSo say we all!! from my SM-P6OO
Click to expand...
Click to collapse
thanks this saved me some efforts...I am facing this issue with my Sony TV and Bluetooth speakers.. so was wondering how did it work before and started facing issue now. When I switched to 5G WiFi the issue got resolved. So previously when it worked I must be in 5G WiFi and face this issue when on 2.4G WiFi
Hi guys,
Im just wondering has anyone encountered any issues with using bluetooth headphones on the Nexus? I've try watching movies on the nexus using MX Player and VLC player but after watching something for like 15-20 min, it loses its connection. As for listening to music using Google Music, it'll be fine but the music at time will be a bit choppy, but still maintains connectivity. I currently have the Jaybird X2. I unpaired and had manually forgotten the headset pairing with the headphones, restarted the nexus, and then paired it. I've done this 3 times in the last 2 months but the issue is still persisting. I've been using the headphones after the nexus updated to 6.0 via OTA. Today i've updated the nexus to 6.0.1 via OTA but still the same issue.
Any help will be much appreciated. Thank you!
From my personal experiences, I suspect that it has something to do with heat buildup in the RF section and/or interference between the WIFI and Bluetooth frequencies.
When I've disabled WIFI but left Bluetooth on, Bluetooth seems to be more stable and less choppy. Another possibility is to go into settings and change the WIFI frequency selection from auto to 2.4ghz only. That sometimes helps.
Has anyone else had issues with Bluetooth audio stutter/dropping out during music playback?
Main issue is while driving and pixel xl is playing (offline) music to car stereo via Bluetooth, in areas with open wifi , the music stutters.
I currently have an open case with google regarding this.
I carried some of my own troubleshooting as follows :
I have tested connecting to my Bluetooth JAM speaker at home and toggling wifi where the signal is strong.
While disconnecting and being joined to my 802.11AC network, no issues.
While being connected to my 802.11N network however the audio DOES have dropouts.
With wifi off, 4G on - No issues
This is while playing offline music so the internet connection is not required to play the music.
Tried with Spotify and google play music
The fact that the 802.11n network seems to be what causes the issue matches the issues while driving in my car, listening to music via Bluetooth to car stereo.
I think while driving the dropouts/stuttering audio are caused as the phone tries to connect to the many open 802.11n networks around when driving down streets etc.
I don't get any issues when driving on motorways, away from any networks.
Neither my galaxy s7 edge or LG G4 exhibit this issue with the same setup.
Does anyone else experience this?
I found a Reddit thread mentioning the same issue: https://www.reddit.com/r/GooglePixel/comments/5e3nio/pixel_xl_bluetooth_skipping/
this is super interesting... I was having the same problems and so I turned off the WiFi while listening over BT in my car stereo. with WiFi on I would probably get about 20 interruptions in a 30 minute drive. this was reduced to one with WiFi off. it makes sense since Bluetooth and WiFi operate at similar wavelengths but I've never had this issue on any previous phone. it's really shi++y that we have problems like this and then crackling phone speakers on such a high end and expensive device. I'm really disappointed in google
diabl0w said:
this is super interesting... I was having the same problems and so I turned off the WiFi while listening over BT in my car stereo. with WiFi on I would probably get about 20 interruptions in a 30 minute drive. this was reduced to one with WiFi off. it makes sense since Bluetooth and WiFi operate at similar wavelengths but I've never had this issue on any previous phone. it's really shi++y that we have problems like this and then crackling phone speakers on such a high end and expensive device. I'm really disappointed in google
Click to expand...
Click to collapse
So far Google have asked me to provide debug reports, which I have.
I have also factory reset and get the same issue.
I seemed to get more dropouts after the new Google play services installed but not sure if that is the cause yet as it coincided with the wi-fi being idle but connected.
With wi-fi connected and the phone busy restoring all my apps, it didn't seem to dropout hardly.
I have also had drop out issue during playback. Mine stutters no matter what. Wi-Fi on and off I get stutters. I started experiencing this a few days back. At first I thought it might have been viper FX but after turning off the app I still got the stutters. It is coming to be very annoying as I listen to music all the time. I'm running on 7.1.2 stock, rooted.
I finally got a reply from google regarding my case on this and they advised this is fixed in an upcoming update due in the "next few weeks".
I installed 7.1.2 (NOT beta) from the OTA image and sure enough it now appears to be fixed! Happy days!
I got 7.1..2 OTA this morning and it has not fixed my issue. If I turn my BT headphones off and wait 30 mins and turn them back on the stuttering is there. At least all I have to do is turn BT off/on (while leaving the headphones on) and no more stuttering (at least for as long as I played music). So no love for me I guess
aspexil said:
I got 7.1..2 OTA this morning and it has not fixed my issue. If I turn my BT headphones off and wait 30 mins and turn them back on the stuttering is there. At least all I have to do is turn BT off/on (while leaving the headphones on) and no more stuttering (at least for as long as I played music). So no love for me I guess
Click to expand...
Click to collapse
My issue was 100% directly related to 802.11n wifi networks though, doesn't sound like yours is as this would only happen when it would try to join 802.11n wifi. Turn wifi off and it never happened for me.
I gave them detailed information and debug logs which proved what caused the fault and looks like they have fixed it.
Hi, well the Nokia 6.1 is my first Nokia after many, many years on Motorola. It's a good and very beautiful fon. But tow problems annoy me. First thing, the Camera App. Laggy, sometimes, the fon frezze. When In take a Shot from Whatsapp directly, the fon is freezing. Please Update!
Second, so many Problems with Bluetooth-Connect. I'll paire the Nokia with my Garmin Vivoactive 3 - the initial Pair and the intial Synch will works fine. Leave the Connection-Area, the Nokia doesen't reconnect the Watch. I'll test with a Motorola fon and a Amazon Fire Tabelt, the reconncet works very well - it's must be a problem on the Nokia / Oreo Side...
Well, hope your undersand my pooooooor English Greetings from Germany, Andreas
Andreas_SQL said:
Hi, well the Nokia 6.1 is my first Nokia after many, many years on Motorola. It's a good and very beautiful fon. But tow problems annoy me. First thing, the Camera App. Laggy, sometimes, the fon frezze. When In take a Shot from Whatsapp directly, the fon is freezing. Please Update!
Second, so many Problems with Bluetooth-Connect. I'll paire the Nokia with my Garmin Vivoactive 3 - the initial Pair and the intial Synch will works fine. Leave the Connection-Area, the Nokia doesen't reconnect the Watch. I'll test with a Motorola fon and a Amazon Fire Tabelt, the reconncet works very well - it's must be a problem on the Nokia / Oreo Side...
Well, hope your undersand my pooooooor English Greetings from Germany, Andreas
Click to expand...
Click to collapse
Keep in mind that the phone is just released here in Europe. We can't expect them to just have fixed every problem in the universe.
I too have sometimes problems with some minor lag, but I just think we need to be a little more patient for Nokia/Google to release improvements.
Same problems here with Bluetooth connections and overall phone lagginess...
TA-1068 - two different Bluetooth headsets connect flawlessly, but when the phone is in my pocket I experience some connection problems, like losing connection for a moment. If it's out of the pocket and near the headset, connection is ok. Guess some range problems...
I was experiencing the lagging as well, very very noticeable and not good considering previous phone was Moto g2015 and felt just as slow as the Nokia.
So I decided to try something which seems to have fixed all lagging. I disabled the camera app that came with the phone, installed Google camera, and then restarted. Lag is now gone. It really sucks they shipped this phone with a buggy camera app but glad I figured out a fix
Andreas_SQL said:
Second, so many Problems with Bluetooth-Connect. I'll paire the Nokia with my Garmin Vivoactive 3 - the initial Pair and the intial Synch will works fine. Leave the Connection-Area, the Nokia doesen't reconnect the Watch. I'll test with a Motorola fon and a Amazon Fire Tabelt, the reconncet works very well - it's must be a problem on the Nokia / Oreo Side...
Click to expand...
Click to collapse
I'm having very annoying audio problems with the 6.1, with both Bluetooth and the audio jack.
When I connect my phone to a speaker or headset via Bluetooth, the audio is constantly dropping out. Once every 10-20 seconds it sounds like someone turns the sound to 0, pauses, then slowly turns the volume back up again. And this happens with the phone sitting less than 2 feet away from the speaker/headphones. I've tried with two Bluetooth devices (3-4 year old jLab Crasher; brand new Anker headphones) and 2 apps (Amazon Music; Podcast Addict) and all 4 combinations had the constant drop outs. I've tried rebooting the phone. I've used the Bluetooth headset on a different, much older, device and had no issue, so I'm nearly positive it's the phone. Are other people experiencing these frequent drop outs too? Or do I just have a defective Bluetooth radio in my phone?
Normally I don't even use Bluetooth because I prefer the consistency of a plugged in cable. I probably wouldn't have even discovered the Bluetooth problem were it not for the audio jack. It's not as consistent but just as annoying. I'll be listening to Podcast Addict and suddenly the audio will just stop playing through my headphones. I'll look at the app and about half the time the podcast will be paused but the other half it'll still be playing and I'll have to do a weird combination of unplugging and re-plugging the headphones combined with closing and reopening the podcast before it'll play through the headphones again. Again, is anyone else experiencing headphone jack issues?
Similar 3.5mm audio plug problems here also.
Tremelo said:
I'm having very annoying audio problems with the 6.1, with both Bluetooth and the audio jack.
When I connect my phone to a speaker or headset via Bluetooth, the audio is constantly dropping out. Once every 10-20 seconds it sounds like someone turns the sound to 0, pauses, then slowly turns the volume back up again. And this happens with the phone sitting less than 2 feet away from the speaker/headphones. I've tried with two Bluetooth devices (3-4 year old jLab Crasher; brand new Anker headphones) and 2 apps (Amazon Music; Podcast Addict) and all 4 combinations had the constant drop outs. I've tried rebooting the phone. I've used the Bluetooth headset on a different, much older, device and had no issue, so I'm nearly positive it's the phone. Are other people experiencing these frequent drop outs too? Or do I just have a defective Bluetooth radio in my phone?
Normally I don't even use Bluetooth because I prefer the consistency of a plugged in cable. I probably wouldn't have even discovered the Bluetooth problem were it not for the audio jack. It's not as consistent but just as annoying. I'll be listening to Podcast Addict and suddenly the audio will just stop playing through my headphones. I'll look at the app and about half the time the podcast will be paused but the other half it'll still be playing and I'll have to do a weird combination of unplugging and re-plugging the headphones combined with closing and reopening the podcast before it'll play through the headphones again. Again, is anyone else experiencing headphone jack issues?
Click to expand...
Click to collapse
You can start this problem at the Nokia support app. They can help you through chat. Maybe they know the solution for that
I too came from Moto
BrunkBeard said:
Keep in mind that the phone is just released here in Europe. We can't expect them to just have fixed every problem in the universe.
I too have sometimes problems with some minor lag, but I just think we need to be a little more patient for Nokia/Google to release improvements.
Click to expand...
Click to collapse
the camera issues can be remedied by side loading the 7 plus camera apk and with BT try disabling BT "scanning" in the settings. I also noticed an improvement with Wifi by disabling "scanning" as well .
john.r.m said:
and with BT try disabling BT "scanning" in the settings. I also noticed an improvement with Wifi by disabling "scanning" as well .
Click to expand...
Click to collapse
At the risk of jinxing things, I think that fixed it! I had seen something for the Nokia 6 (2017) about disabling BT scanning but I couldn't find it anywhere on my menu so I thought it was specific to that model. Dopey me. Finally found it and switched scanning off and now I've listened over 5 minutes without a single drop out. Thanks!
Edit: Well, that worked for one night. Turned off the Bluetooth and Wifi scanners and was able to listen over Bluetooth for over an hour with just one drop. Then this morning got 5 drops in a minute. Rebooted the phone and got even more. Will contact Nokia support.
Strange. I have obviously switched off the scanning at first set up, but Bluetooth problem is there...
Tremelo said:
At the risk of jinxing things, I think that fixed it! I had seen something for the Nokia 6 (2017) about disabling BT scanning but I couldn't find it anywhere on my menu so I thought it was specific to that model. Dopey me. Finally found it and switched scanning off and now I've listened over 5 minutes without a single drop out. Thanks!
Edit: Well, that worked for one night. Turned off the Bluetooth and Wifi scanners and was able to listen over Bluetooth for over an hour with just one drop. Then this morning got 5 drops in a minute. Rebooted the phone and got even more. Will contact Nokia support.
Click to expand...
Click to collapse
Same here. Tried disabling scanning (after finding it under security of all places!!!) still have dropouts on bluetooth.
divvykev said:
Same here. Tried disabling scanning (after finding it under security of all places!!!) still have dropouts on bluetooth.
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I used the Nokia support app and this is what transpired:
1) They had me try the Bluetooth in Safe Mode (while holding power button down tap Restart and then a prompt should pop up for Safe Mode; Click that).
2) In Safe Mode listened to 10 minutes of YouTube drop-free
3) Rebooted into Normal Mode and got 3 drops in the first 1 minute.
4) Back to the chat, where Support had me clear the Bluetooth cache (Applications --> Show System Apps (from 3 dots drop down in upper right corner) --> Bluetooth --> Storage --> Clear cache --> Restart) Did not help me. 3 drop outs in first 60 seconds after restart.
5) Next Support had me Reset Network Settings. (Settings --> Network & Internet--> 3 dots in upper right corner --> Reset WiFi, Mobile & Bluetooth)
6) This works!... For now at least. I'll use it and slowly re-add other Bluetooth devices like my car, my Fitbit, etc. If the audio drops suddenly reappear it may give me a clue on what is causing the problem.
Tremelo said:
I used the Nokia support app and this is what transpired:
1) They had me try the Bluetooth in Safe Mode (while holding power button down tap Restart and then a prompt should pop up for Safe Mode; Click that).
2) In Safe Mode listened to 10 minutes of YouTube drop-free
3) Rebooted into Normal Mode and got 3 drops in the first 1 minute.
4) Back to the chat, where Support had me clear the Bluetooth cache (Applications --> Show System Apps (from 3 dots drop down in upper right corner) --> Bluetooth --> Storage --> Clear cache --> Restart) Did not help me. 3 drop outs in first 60 seconds after restart.
5) Next Support had me Reset Network Settings. (Settings --> Network & Internet--> 3 dots in upper right corner --> Reset WiFi, Mobile & Bluetooth)
6) This works!... For now at least. I'll use it and slowly re-add other Bluetooth devices like my car, my Fitbit, etc. If the audio drops suddenly reappear it may give me a clue on what is causing the problem.
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Thanks for this. Will give it a go and report back. Thanks
I don't remember if I mentioned, but the may update for pixels fixes a similar problem, so in a couple of days it might get fixed for us also.