Incoming calls - Nexus 5X Q&A, Help & Troubleshooting

So I'm noticing that I am not able to receive incoming calls. When someone calls me it rings and goes to voicemail but doesn't show anything on my end. I'm on Verizon with a nano sim card and have BL unlocked with root and pure nexus ROM. Any info would be helpful. Thanks in advance

STIKID said:
So I'm noticing that I am not able to receive incoming calls. When someone calls me it rings and goes to voicemail but doesn't show anything on my end. I'm on Verizon with a nano sim card and have BL unlocked with root and pure nexus ROM. Any info would be helpful. Thanks in advance
Click to expand...
Click to collapse
Do you have google voice on the phone? If not, check APN settings.

I do not think I have google voice and I'm assuming APN is access point network if so is there a certain one its suppose to be? It was working and just stopped.

STIKID said:
I do not think I have google voice and I'm assuming APN is access point network if so is there a certain one its suppose to be? It was working and just stopped.
Click to expand...
Click to collapse
Maybe you have recently installed any apps that would cause the issue. I am with T-Mobile and don't know if some of the settings are the same, but you can check under cellular>access point names. Once you tap on the one that is selected, scroll down to "APN protocol:" and play with settings by setting it to IPv4, iPv6 or both IPv4/IPv6, saving after each change, calling your phone. If won't work, then try to reset network settings - could be under "backup and restore"

Still didn't help. Any other ideas? Could I get or download google voice and could that solve this issue?

STIKID said:
Still didn't help. Any other ideas? Could I get or download google voice and could that solve this issue?
Click to expand...
Click to collapse
Another person with totally different phone, had an issue few months ago and we found an issue which was google voice, but in your case, it seems something else. Did you get any OTA update recently? Also do you have Wi-Fi calling on?

Haven't had any update since the beginning of November for security update and do not have WiFi calling on

have you tried rebooting the phone? are you able to make any outbound calls?

I have tried rebooting. Removing sim and reinstalling sim. Everything works as for as text messages incoming and outgoing. I can call out just no incoming calls.

Is there an issue with the sim? You don't have "do not disturb" on, do you? Have you dug through the settings of your custom ROM to make sure some sort of call blocking feature isn't enabled?

No problem with my sim its brand new and have not messed with any call settings in my ROM that'd mess with phone setting and do not have the "do not disturb" setting on either. I did a lot of research last night and I was seeing that the nexus 5 also had something similar but was fixed in 4.2 I believe. Possibly could it be that I'm still on 6.0 and not on 6.0.1?

Does anyone else have Verizon and can tell me wat APN theirs is set to?

STIKID said:
Does anyone else have Verizon and can tell me wat APN theirs is set to?
Click to expand...
Click to collapse
APN: VZWINTERNET, MCC 311, MNC 480, APN type: default, dun, supl; APN protocol: IPv4/IPv6
Sent from my Nexus 5X using Tapatalk

Weird its exactly the same

STIKID said:
Weird its exactly the same
Click to expand...
Click to collapse
How about pressing "Reset to Default" on the APN menu? Settings/Cellular Networks/Access Point Name then tap the three dots on the top right.
Also, did you match the bootloader, radio, and everything else with your rom base? 6.0 to 6.0, 6.0.1 to 6.0.1.
Sent from my Nexus 5X using Tapatalk

I believe so everything I did was off the pure nexus forum and it was before anything about 6.0.1 was out so I'm pretty sure its all set to 6.0

STIKID said:
I believe so everything I did was off the pure nexus forum and it was before anything about 6.0.1 was out so I'm pretty sure its all set to 6.0
Click to expand...
Click to collapse
All things considered, you may want to flash stock, root, then put on Pure Nexus again and see if that issue is still there. If no one else is having the issue, it's gotta be something that can be easily resolved on your end.
Sent from my Nexus 5X using Tapatalk

is it possible that when I flashed it, I also flashed a vendor.img could that have made this happen if it doesn't the right one?

your best best would be to flash to stock then see if the issue persists, if not, flash your rom then check again, if the issue crops up again after flashing your rom you will then know where your problem lies.

Flash back to stock last night issue was still present. Chatted with Verizon this morning and the rep said it was my sim card. Some how it became inactive. So went to Verizon the store got a quick this isn't a Verizon phone told them its a Google phone that will work with Verizon and them activated a new sim and now its working. Thanks to all that tried to help me try and fix it.

Related

[Q] F400 Roaming Dial - Call to Korea

I imported an F400L from Korea. Everything has been great except for making calls. Every single time I try to make a call, it gives me an annoying prompt called "roaming dial" and asks whether I want to call to Korea or Call Local.
I have the right APN settings and have checked literally every setting under Roaming and Mobile Networks. I can't get rid of this thing. Third party dialers have the same effect. I don't really want to install a custom rom.
Anyone have any idea how to get rid of this? Is anyone else rocking an F400?
It did that to me for a while even for data then it stopped after an update. I would try to clear the cache in the system app menu and try again.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Pilz said:
It did that to me for a while even for data then it stopped after an update. I would try to clear the cache in the system app menu and try again.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
You mean clear the cache on the dialer?
I cleared cache and data on contacts and contact storage and rebooted. It persists. I have also installed all available updates (out of the box) and checked all the settings. I don't see any way to be rid of this.
greyhulk said:
You mean clear the cache on the dialer?
I cleared cache and data on contacts and contact storage and rebooted. It persists. I have also installed all available updates (out of the box) and checked all the settings. I don't see any way to be rid of this.
Click to expand...
Click to collapse
That and the settings that apply to the phone dialer in general there are couple of them. It should help 'reset' them if you call it that.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Pilz said:
That and the settings that apply to the phone dialer in general there are couple of them. It should help 'reset' them if you call it that.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Any hint as to what those settings are? I'm not finding anything specific to the dialer.
greyhulk said:
Any hint as to what those settings are? I'm not finding anything specific to the dialer.
Click to expand...
Click to collapse
Just as an update for anyone else who may have this issue: I tried installing other dialers: The European version of the G3, as well as the Google stock dialer. "Global Roaming" still comes up every time I call someone, so it seems to be a setting or something baked into the ROM. Still looking for a way to disable this.
Also looking for any info on how to get rid of this dialer on a F400L
The furthest I got was to disable the dual roaming clock, and removed anything else that showed i was roaming. What I have noticed, is that if i enter the international prefix and area code, the dialer will not ask whether it is a Korea call or Local call. I've found a section where we can automatically add the prefix on local calls but only a handful of countries are listed (I'm assuming its all other countries that dont have a G3 release in their market). If we could add our own specific country to the list (mine is +852 Hong Kong), I think this might be a workaround?
Anyone else have any insight?
greyhulk said:
Just as an update for anyone else who may have this issue: I tried installing other dialers: The European version of the G3, as well as the Google stock dialer. "Global Roaming" still comes up every time I call someone, so it seems to be a setting or something baked into the ROM. Still looking for a way to disable this.
Click to expand...
Click to collapse
I have the same problem, any have a solution?? thanks!
It's nice to at least see other people acknowledging this issue. I haven't found a fix, other than to add a +1 in front of every number in my address book.
Hello there,
I am experiencing the same issue mentioned before, and now with the latest update to version 5.0 when dialing a number, it is not asking if the call is local or not.
Also, there seems to be a permanent notification with the following message
"Searching... Available networks are being searched."
IS there somebody that can help me review and fix this issue.?
Looking forward to your prompt response.
Thank you in advance!
Regards
Have you tried using the TOT method to flash a stock Verizon rom or whatever carrier that you are using. You should be able to do so using the LGUP_8974.dll found here http://downloads.codefi.re/autoprime/LG/LG_G3 LGUP_8974.dll From what I have read that dll will let you flash a rom from any G3 even if it is a different model. The good news is that you can always flash back using your stock TOT.
still struggling
greyhulk said:
I imported an F400L from Korea. Everything has been great except for making calls. Every single time I try to make a call, it gives me an annoying prompt called "roaming dial" and asks whether I want to call to Korea or Call Local.
I have the right APN settings and have checked literally every setting under Roaming and Mobile Networks. I can't get rid of this thing. Third party dialers have the same effect. I don't really want to install a custom rom.
Anyone have any idea how to get rid of this? Is anyone else rocking an F400?
Click to expand...
Click to collapse
Hi, have you find the way to fix that? I'm still struggling with this problem and can't find any way would work. well, there are few approaches that work for other LG devices, such as amend build.prop file or change the LGphone.apk along with other files. but still can't be sure any of these would work. really need to fix this!!!!! never buy L version!!!!!

Unable to download multimedia messages

So whenever I receive a text message that has a picture, I'm unable to download it. It retries 5 times but fails. I'm on stock Kit Kat, and prefer to use the default messaging app. Highly annoying when my wife sends me a picture of my son doing something funny and I can't view it. Any suggestions?
Sent from my G3
No one else with that issue? Is there a setting I'm missing?
Sent from my G3
gabrielshaste said:
No one else with that issue? Is there a setting I'm missing?
Sent from my G3
Click to expand...
Click to collapse
The only time I had this issue is when I had data turned off. Sorry, wish I could help more.
I've only had that problem when on WiFi. Just like the previous poster said when data is turned off.
gabrielshaste said:
No one else with that issue? Is there a setting I'm missing?
Sent from my G3
Click to expand...
Click to collapse
I already posted a fix a couple days ago.
http://forum.xda-developers.com/tmobile-lg-g3/help/help-send-mms-receive-t2841454
Problem is you cannot receive any mms on wifi but other than that, it works.
gabrielshaste said:
So whenever I receive a text message that has a picture, I'm unable to download it. It retries 5 times but fails. I'm on stock Kit Kat, and prefer to use the default messaging app. Highly annoying when my wife sends me a picture of my son doing something funny and I can't view it. Any suggestions?
Sent from my G3
Click to expand...
Click to collapse
multi media wont work when using Wifi...disable wifi when sending multimedia and it should work.
If he's on "STOCK" kitkat then I assume he means factory LG stock. If so MMS does work when on WiFi. The MMS WiFi issue was for AOSP. If you're not on stock factory LG we will require a bit more info to attempt to assist you better.
datdirtyscrew said:
If he's on "STOCK" kitkat then I assume he means factory LG stock. If so MMS does work when on WiFi. The MMS WiFi issue was for AOSP. If you're not on stock factory LG we will require a bit more info to attempt to assist you better.
Click to expand...
Click to collapse
If memory serves, I had this issue on "STOCK".
---------- Post added at 10:47 PM ---------- Previous post was at 10:23 PM ----------
Okay, thanks to the marvel that is MultiRom, I was able to run some tests on stock Kitkat. If both data and wifi calling are off, MMS won't download.
Been playing around with Wi-Fi on and off. I think that nasty be it... only thing is that if the mms initiated while Wi-Fi was on, I can never retrieve it.
Sent from my G3
gabrielshaste said:
Been playing around with Wi-Fi on and off. I think that nasty be it... only thing is that if the mms initiated while Wi-Fi was on, I can never retrieve it.
Sent from my G3
Click to expand...
Click to collapse
It worked for me with WiFi on. You have to have either data or WiFi calling on. If both are off, that's when I ran into trouble.
Found the fix thanks to wonderful posts in xda... the default apn settings use ipv6, which causes hiccups. Creating a new one with everything the same except using ipv4 fixes the issue.
Sent from my G3
Glad you got the issue fixed.
Sent from my LG-D415
I know I'm dredging up an old thread here, but I just started using an unlocked D851 with an AT&T sim card. I've put in the AT&T APN settings that are published by AT&T. I have wifi calling turned off (because it just gives an unsupported SIM error message) and I have this issue of not being able to send/receive MMS when I'm at home with wifi on.
I'm currently on stock, unrooted Marshmallow 6.0
I can't figure out if this is a T-mobile ROM issue or if it is an LG issue. Why can't the phone automatically use the mobile data for MMS when the wifi is connected?
Would the Fulmics ROM solve this issue?
billbillw said:
I know I'm dredging up an old thread here, but I just started using an unlocked D851 with an AT&T sim card. I've put in the AT&T APN settings that are published by AT&T. I have wifi calling turned off (because it just gives an unsupported SIM error message) and I have this issue of not being able to send/receive MMS when I'm at home with wifi on.
I'm currently on stock, unrooted Marshmallow 6.0
I can't figure out if this is a T-mobile ROM issue or if it is an LG issue. Why can't the phone automatically use the mobile data for MMS when the wifi is connected?
Would the Fulmics ROM solve this issue?
Click to expand...
Click to collapse
Solved, somewhat...by using Textra SMS app and changing APN setting to have IPv4/IPv6 selected. It works now.

Text now

Hoy hoy, my point and goal in this post is to get an answer for my question here. As well as a quick result to a Google search for anyone looking.
Text now is selling a galaxy s 3 for 99$. I had the T 999 model for T-Mobile and had good luck. But I know all too well the hazards of root.
So according to the info here, in the attached photos would I be in the right place. Also text now runs all the calling and texting thru data 4Glte so data is gone at 2Gb at that point there its all gotta be WiFi. Yam
WillieWonka1985 said:
Hoy hoy, my point and goal in this post is to get an answer for my question here. As well as a quick result to a Google search for anyone looking.
Text now is selling a galaxy s 3 for 99$. I had the T 999 model for T-Mobile and had good luck. But I know all too well the hazards of root.
So according to the info here, in the attached photos would I be in the right place. Also text now runs all the calling and texting thru data 4Glte so data is gone at 2Gb at that point there its all gotta be WiFi. Yam
Click to expand...
Click to collapse
You're in the right place
Im unsure if I will be able to use the native dialer. The stock Rom from this carrier always routes the calls thru the text now app. I have the bars for tower signal but it seems I won't be able to make calls unless I've a data connection, which will shut off completely once the allowed data is used. Then only works on wifi.
Am I doing something wrong or am I stuck with volte voice over lte?
And will this be changed during flash.
Any known hazards?
WillieWonka1985 said:
Im unsure if I will be able to use the native dialer. The stock Rom from this carrier always routes the calls thru the text now app. I have the bars for tower signal but it seems I won't be able to make calls unless I've a data connection, which will shut off completely once the allowed data is used. Then only works on wifi.
Am I doing something wrong or am I stuck with volte voice over lte?
And will this be changed during flash.
Any known hazards?
Click to expand...
Click to collapse
I dont know sprint nor this carrier well. But I can't say I've ever seen this before. (See attachment)
Under settings》 more》status》device status = "custom". What is this discribing?
WillieWonka1985 said:
Under settings》 more》status》device status = "custom". What is this discribing?
Click to expand...
Click to collapse
That you have modified the system
Okay well that makes sense because the phone number in settings and about phone is different than the phone number in text now and text now has rerouted any dials even from the native dialer over to their app to make calls. I wonder if I flash different ROM that has a native dialer allowed that I would call from the number in settings?
This root and flash will be very interesting I wonder what will happen I will definitely be posting the outcome.
I'll try and flash is stable rom and hope for the best
mattzeller said:
That you have modified the system
Click to expand...
Click to collapse
WillieWonka1985 said:
I'll try and flash is stable rom and hope for the boily a cwm toch. est
Click to expand...
Click to collapse
WillieWonka1985 said:
Im unsure if I will be able to use the native dialer. The stock Rom from this carrier always routes the calls thru the text now app. I have the bars for tower signal but it seems I won't be able to make calls unless I've a data connection, which will shut off completely once the allowed data is used. Then only works on wifi.
Am I doing something wrong or am I stuck with volte voice over lte?
And will this be changed during flash.
Any known hazards?
Click to expand...
Click to collapse
I went ahead and flashed an older Rom from 2013 the APN was not working properly. I should've pulled a log but didn't think of it. So I nand restored via cwm. Upon reboot I had two impassable errors logs providers stoped and android prosses.acore stopped surely the apn and latter issues are unrelated. Still I'm going to try and find a way around the apn issue. If it happens again (likely so) ill be sure to have a logcat .zip to flash as so not wasting time. Any suggestions for apn backup/restore apk's are helpfull. Thanks and sorry for the faulty question with no log for help to go on. Ill make sure I have one if I post again.

Incorrect APN keeps automatically downloading

The APN that gets setup by default on my phone (Cricket Wireless) prevents my MMS from working. So, I used Cricket's guide to manually add a new APN. I deleted the other. Everything works at that point.
A few hours later, my MMS will stop working again and I go check my APNs again and see that it apparently downloaded the wrong APN again. The one I manually created is actually still there and is selected, but the other ones still appear to causing an issue somehow.
Is there a way for me to stop it from downloading the other settings?
kurruptor said:
The APN that gets setup by default on my phone (Cricket Wireless) prevents my MMS from working. So, I used Cricket's guide to manually add a new APN. I deleted the other. Everything works at that point.
A few hours later, my MMS will stop working again and I go check my APNs again and see that it apparently downloaded the wrong APN again. The one I manually created is actually still there and is selected, but the other ones still appear to causing an issue somehow.
Is there a way for me to stop it from downloading the other settings?
Click to expand...
Click to collapse
Check these. I changed to Project Fi and that solve many more issues than this with Cricket.
https://productforums.google.com/forum/#!msg/phone-by-google/s8ABqw0ZA-o/V67Fyn2kCAAJ
https://www.reddit.com/r/CricketWir...g_a_google_pixel_on_cricket_and_mms_problems/
https://www.reddit.com/r/GooglePixel/comments/7jg90p/81_broke_mms_on_pixel_xl_with_cricket/
https://www.reddit.com/r/Android/comments/79t27s/google_pixel_xl_2_cricket_wireless_mms_resolved/
https://www.howardforums.com/showthread.php/1898489-Anyone-experience-mms-issue-Cannot-receive-some?
https://forums.androidcentral.com/g.../841955-mms-doesnt-work-cricket-wireless.html
Pkt_Lnt said:
Check these. I changed to Project Fi and that solve many more issues than this with Cricket.
https://productforums.google.com/forum/#!msg/phone-by-google/s8ABqw0ZA-o/V67Fyn2kCAAJ
https://www.reddit.com/r/CricketWir...g_a_google_pixel_on_cricket_and_mms_problems/
https://www.reddit.com/r/GooglePixel/comments/7jg90p/81_broke_mms_on_pixel_xl_with_cricket/
https://www.reddit.com/r/Android/comments/79t27s/google_pixel_xl_2_cricket_wireless_mms_resolved/
https://www.howardforums.com/showthread.php/1898489-Anyone-experience-mms-issue-Cannot-receive-some?
https://forums.androidcentral.com/g.../841955-mms-doesnt-work-cricket-wireless.html
Click to expand...
Click to collapse
but now i'm having this problem on Fi! Albeit Moto X4, Android 7.1.2. But I think it's still APN issues.

Outbound audio not working over phone calls

Hi I'm having a problem with phone calls - I can hear the other party but they can't hear me. I downloaded a patched google dialer which did not solve the problem. What else can I try?
I'm on t-mobile in the US
Thx
ctakah27 said:
Hi I'm having a problem with phone calls - I can hear the other party but they can't hear me. I downloaded a patched google dialer which did not solve the problem. What else can I try?
I'm on t-mobile in the US
Thx
Click to expand...
Click to collapse
Did you double check your apn settings for TMobile? Side question, is 5g working for you out of the box on TMobile?
Thanks
5g working, and actually the whole phone thing just started working too. I disabled the native dialer, made Google dialer default, and restarted. I'll leave it here in case someone has the same issue.
But also - how do I change apn settings I can't find it on this phone?
ctakah27 said:
5g working, and actually the whole phone thing just started working too. I disabled the native dialer, made Google dialer default, and restarted. I'll leave it here in case someone has the same issue.
But also - how do I change apn settings I can't find it on this phone?
Click to expand...
Click to collapse
I had this happen yesterday. I also had the patched google dialer installed. I think thats what the issue is.
BTW, your not getting 5g, its just the icon.
To change the APN settings, you go to Dual Cards and Mobile Networks -> More (Under the active sim card) -> Access Point Names.
That said, I changed dialers, changed my APN settings, and restarted. No luck..
AioniosAscalon said:
To change the APN settings, you go to Dual Cards and Mobile Networks -> More (Under the active sim card) -> Access Point Names.
That said, I changed dialers, changed my APN settings, and restarted. No luck..
Click to expand...
Click to collapse
Im starting to think its a bug in the sw. What version you running?
VZTech said:
Im starting to think its a bug in the sw. What version you running?
Click to expand...
Click to collapse
Current version is NX659J_ENCommon_V3.08. I'm on Metro by T-Mobile's network.
AioniosAscalon said:
Current version is NX659J_ENCommon_V3.08. I'm on Metro by T-Mobile's network.
Click to expand...
Click to collapse
Same here. I seriously think its a bug. This isn't good.
VZTech said:
Im starting to think its a bug in the sw. What version you running?
Click to expand...
Click to collapse
VZTech said:
Same here. I seriously think its a bug. This isn't good.
Click to expand...
Click to collapse
I just paired my wireless earbuds to them and I am able to actually hold a conversation with someone with no problem.
I don't think it's a mic issue either, as I was able to test it successfully through Parrot and Discord with and without the earbuds. I suppose this is what I'll be rolling with for the time being until this can get figured out. :/
EDIT: Made a new observation! After pairing the bluetooth earbuds to the phone and then disconnecting them, I was able to use the phone normally. However, turning the phone off will essentially cause the same issue as before. One step forward, I suppose.
I dunno guys it's working on mine, make sure you give the phone app all permissions, make it default, and disable the nubia dialer..
ctakah27 said:
I dunno guys it's working on mine, make sure you give the phone app all permissions, make it default, and disable the nubia dialer..
Click to expand...
Click to collapse
Just in case, however, can you post a subsequent pic of what you disabled?
GUYS THE FIX IS COMMON TO DUAL SIM ANDROID 10 DEVICES - insert the SIM card into slot #2 (the bottom one). Reboot. Magic, it's fixed.
Thank me now that your phone works properly please. I'm the ONLY developer on the phone at the moment and that really sucks. If I could get ANY help from anyone in this community I could move mountains...
If you guys having issue with the mic during call, hit the hands free button 2 times that should fix your mic.
mslezak said:
GUYS THE FIX IS COMMON TO DUAL SIM ANDROID 10 DEVICES - insert the SIM card into slot #2 (the bottom one). Reboot. Magic, it's fixed.
Thank me now that your phone works properly please. I'm the ONLY developer on the phone at the moment and that really sucks. If I could get ANY help from anyone in this community I could move mountains...
Click to expand...
Click to collapse
Thank you. Made a quick call to MetroPCS and swapped my SIM. It's working successfully now.
Fixed, partially some how
I had the same problem, when i call, i can hear the other person very well but they can't hear me. Sometimes also the call drops automatically. I tried the fix of switching the sim to slot 2, it did not work but it solved another issue where some of my other devices could not connect to 5ghz hotspot although they support 5ghz band. Now back to the mic not working during calls, the problem does not occur if i recieve calls, and it happens with some outgoing calls, not all. My 5g is enabled and working fine. It only happens with iphones. It did not happen with any other phone. I tried with some friends iphones to disable the VOLTE and problem solved. So every time i call someone and the mic dont work, i ask if they r using iphones and the answer is always yes. I tell them to disable the VOLTE everytime. I hope there is a common fix from the Red Magic side as its not practical to keep asking iphone users to disable VOLTE. I hope this helps.

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