My device freezes in a black screen - G3 Q&A, Help & Troubleshooting

Hey all!
This is happening to me for 2 months now, I was running official 12.1CM and now official 13CM
I tried to also use some stock based rom but im pretty sure it happened there too.
Whats happening to me is that randomly throughout the day my phone's screen turns black and I cant reboot it by any home button combination, only by getting out the battery.
When this happens the phone just totally freezes and I cant get it to respond or make a sound.
I don't think that the phone dies because sometimes when its freezes I can still see the notification led blinking.
Does anyone know why this might happen? or where can i copy some logs that might help you guys figure it out?
Thanks in advance!

sounds like you have the sleep of death issue? Personally I haven't been on CM roms much on my G3 so I haven't really encountered this issue but on my previous phone I've encountered this a few times on CM.
EDIT: Though it shouldn't happen on stock are you sure it happens on stock as well?

I have this issue as well using the Exodus rom. I never had it while using a stock rom, so I think this is a cyanogenmod issue (Exodus is a CM based rom in 5.1).

I have the exact same issue with my vs985. Seems to happen the most when viewing any sort of video, but I have had it happen at other times as well. Pretty dang annoying, probably 3-4 times a day. Using CM 13.0-20151217-nightly-vs985 but it started when I first flashed CM. Never had the issue on stock rooted rom.

Related

[Q] Screen won't stay off.

Has anybody had an issue where when they press the power button, the screen will turn off for a moment, then come right back on? And if so, does anyone know a solution? I've looked around on the forums a bit, and its a problem on other phones where the screen has to be at at least 40% brightness, but it happens to me no matter how high or low the brightness setting is. Running ACS 1.0.2, but it has happened on other ROMS before, so i doubt it is a ROM issue.
I have had this happen too, but only in CM 7. And just figured it was because that rom is in the alpha stage right now. I have not had it happen in any other rom so far. When it was happening it was only some of the time. Was never able to figure out what the differences were when it would and wouldn't happen. Seemed like it was just random.
Sent from my SPH-D700 using XDA App
I've since found this happens very often when the brightness is up all the way, and the lower the brightness, the less it happens. Could this be a software problem?
I had this happen a few months ago. I wasn't sure what was causing it. At first it was turning on the lock sound, and the sound would play after the screen shuts off. Then the sound would kick the screen back on. I believe I changed ROM later and it never happened again. If you are on a custom ROM, maybe try reflashing?
I have had the exact same thing happen on 2 different Roms. Just wipe and flash and it fixes the problem.
BloodThirstyEmu said:
I have had the exact same thing happen on 2 different Roms. Just wipe and flash and it fixes the problem.
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Click to collapse
Unfortunately that only lessened it, not fixed it. It still happens enough that I leave the brightness down. Tried multiple times. :/
This still happens on a fresh stock install of EC05. Could this be a hardware issue that I should get checked out?

Issues w/ black screen....

I apologize if there is any easy fix for this or if there's already a thread, but I just recently started having this issue for about a week. Sometimes, when I turn on the screen it will quickly light up to the lock screen, but then turn blank right after; before I even get a chance to unlock the phone. The capacative buttons will completely stay light up and when I press them they vibrate so I assume the screen is still active.
Is this a common issue and is there an easy fix? I'm running the latest CM7 nightly build 258. I don't think that's the issue though because I just upgraded it today and before I hadn't upgraded the Nighly Build ROM in a couple weeks. I upgraded it today just to see if there was something wrong with that build.
Has anyone else experienced this?
Restore your previous ROM save
graymonkey44 said:
I apologize if there is any easy fix for this or if there's already a thread, but I just recently started having this issue for about a week. Sometimes, when I turn on the screen it will quickly light up to the lock screen, but then turn blank right after; before I even get a chance to unlock the phone. The capacative buttons will completely stay light up and when I press them they vibrate so I assume the screen is still active.
Is this a common issue and is there an easy fix? I'm running the latest CM7 nightly build 258. I don't think that's the issue though because I just upgraded it today and before I hadn't upgraded the Nighly Build ROM in a couple weeks. I upgraded it today just to see if there was something wrong with that build.
Has anyone else experienced this?
Click to expand...
Click to collapse
Are you using a custom kernel. If so are you under / overclocking or over / undervolting?
Nope. I'm running whatever kernel comes with the ROM and no undervolting or overclocking either.
Anyone....?
Have you done a restore?
I would try wiping dalvik-cache and the cache partition. If that dosent work i would wipe everything and do a fresh install of a different rom to determine weather it is rom related or hardware related.

Random Reboots - FF18

I'm running the stock ICS FF18, rooted. All seemed reasonably well for the first couple weeks, now the damn thing wants to randomly reboot.
I tried wiping, reinstalling the stock ICS, but the problem returned. Reboots happen maybe upwards of a dozen times a day. I've tried isolating the problem but unable to find a common variable...sometimes it happens when I'm in the middle of something, like web surfing or texting. Sometimes it happens when I press the power button, sometimes it happens when it's just sitting there not being touched, sometimes it happens when plugged it, sometimes when not plugged in.
I can't think I have a bad install twice and I'm not finding much on the forums here about others with a similar problem with the stock ICS. So I'm thinking either an app is being a b1tch and causing problems or perhaps something related to the battery? If there was one common theme, it does always happen later in the day or at night after the battery is down below 50%.
Does anyone have thoughts, ideas, suggestions on the likelihood of a bad battery or perhaps someone experienced something similar?
waltcoleman said:
I'm running the stock ICS FF18, rooted. All seemed reasonably well for the first couple weeks, now the damn thing wants to randomly reboot.
I tried wiping, reinstalling the stock ICS, but the problem returned. Reboots happen maybe upwards of a dozen times a day. I've tried isolating the problem but unable to find a common variable...sometimes it happens when I'm in the middle of something, like web surfing or texting. Sometimes it happens when I press the power button, sometimes it happens when it's just sitting there not being touched, sometimes it happens when plugged it, sometimes when not plugged in.
I can't think I have a bad install twice and I'm not finding much on the forums here about others with a similar problem with the stock ICS. So I'm thinking either an app is being a b1tch and causing problems or perhaps something related to the battery? If there was one common theme, it does always happen later in the day or at night after the battery is down below 50%.
Does anyone have thoughts, ideas, suggestions on the likelihood of a bad battery or perhaps someone experienced something similar?
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Click to collapse
Any special wi-fi config? (That's the culprit in my case.)
garwynn said:
Any special wi-fi config? (That's the culprit in my case.)
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Click to collapse
No...never installed the hotspot hack, did have foxfi installed, but did not reinstall after reloading ff18.
im also having the same problem as well, and the problem has became worse and worse,what started off as once or twice a day,is now at least occurring every 10 min.I think im about to downgrade right now to stock gingerbread and see what happens
My phone has always had some amount of random "poweroffs" (not really reboots, I pick up the phone expecting it to be on and it boots from scratch instead). However its much more frequent on ICS (FF18/FH13).
rocket321 said:
My phone has always had some amount of random "poweroffs" (not really reboots, I pick up the phone expecting it to be on and it boots from scratch instead). However its much more frequent on ICS (FF18/FH13).
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Click to collapse
U can always unroot back to el29(gingerbread)i was having the same problems and now i can enjoy my phone
Sent from my SPH-D710 using xda premium
I had that issue on AOKP M6, then realized my power button was actually broken. It would reboot the phone because it was actually stuck down internally. Had to get a new phone.
Sent from my SPH-D710 using xda app-developers app
R0CKSTAR3N3RGY said:
I had that issue on AOKP M6, then realized my power button was actually broken. It would reboot the phone because it was actually stuck down internally. Had to get a new phone.
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
The power button seems to be a common cause of random reboots and that's what I'm leaning towards now as no other software fix has resolved the problem. Supposedly Sprint ordered me a replacement to swap out phones. I'd definitely recommend trying a different Kernel if on FF18 and if that doesn't fix it, try rolling back to EL29.

[Q] s3 stuttering/twitching

I have tried searching for this problem but I must be using the wrong terms... so sorry in advance if I missed a post that addressed this issue.
My sprint S3 does this twitchy/glitching thing on every touchwhiz based jellybean rom (does not do it on TW ICS ROMS) I have tried. It basically makes it nearly impossible to do sliding animations, IE it can actually get stuck and start flashing halfway between screens, or when pulling down the top menu, however you can open new programs just fine if you are already on the right screen for them. Luckily it does not do this all the time, but when it happens it keeps doing for 10 minutes or so and its annoying as hell.
I figured this must be a rare issue even though it effects both my wifes phone and mine, since I have never read anything about it, however I just got a new replacement phone and it does the exact same thing, even on dead stock TW JB ROM.
Oddly enough I discovered last night that if I turn on my screen filter app it stops completely, but it starts right back up when I turn off screen filter..... any ideas how to fix this?
Try grabbing cache clear from the play store and set it to run every 12 hours. It helped my phone a good bit.
Sent from my SPH-L710 using xda premium
No one else ever has this issue?
joelespinoza said:
No one else ever has this issue?
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Click to collapse
I had it dude, but it was just on the CleanBean ROM, it was annoying as hell!
So I changed the ROM, Its weird that its happening on a Stock ROM, any suspicious app?

[Q] lag cm12 flo black screen of death

Well ATM its working.. But lately the lag on my device makes it stutter so bad it freezes up then slowly comes back. Then sometimes the screen goes black and my device won't do anything.. The screen doesn't come back on. I have to hold the power button and sometimes volume buttons together to get it to restart to be usable.
I have only experienced this on 5.0.x roms 4.4.4 never did this
Ideas? Suggestions? Thanks
Sent from my Nexus 7 using XDA Free mobile app
I've never had those issues on any lollipop ROMs (at least not for this device).
Personally I'm not a big fan of CM, have you tried any other ROMs and/or kernels? Have you flashed a custom kernel or adjusted any kernel settings that could be causing this? Are you using any mods (like Xposed)?
I'd suggest trying out some other ROMs (possibly even just rooted stock) and starting out with a clean flash, with no mods/kernel changes initially, and see if you still have the issue.
PrizmaticSmoke said:
I've never had those issues on any lollipop ROMs (at least not for this device).
Personally I'm not a big fan of CM, have you tried any other ROMs and/or kernels? Have you flashed a custom kernel or adjusted any kernel settings that could be causing this? Are you using any mods (like Xposed)?
I'd suggest trying out some other ROMs (possibly even just rooted stock) and starting out with a clean flash, with no mods/kernel changes initially, and see if you still have the issue.
Click to expand...
Click to collapse
I'll give that a try.. I haven't done anything to it because upgraded the bootloader to like 4.04 and installed CM12 on it. It ran so good till like a week or so ago and now its just trash. A case with a magnet for sleep mode wouldn't have anything to do with this would it? But first things first, I'll try a simple 5.0.2 rom and see what happens.
Thanks

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