Sony Xperia Z1 Compact won't turn on - just red flashing light (still in warranty) - Xperia Z1 Compact Q&A, Help & Troubleshooting

Hello All,
I had about 40% battery yesterday evening and in the morning I found phone turned off.
Tried to turn on - no luck.
Plug to the wall charger - a red light appeared and started blinking in a loop (3s red, 1s pause, 3s red etc.)
Tried with different charger - same as above.
Conected to laptop through USB - red light as normally when charging but no battery icon and scrren still black. Tried to turn on and blinking come back.
I left on charging for a while and tried hard reset (power button + volume up) - nothing.
Tried also a magic reset buttonnear the SIM card slot it vibrates 3 times but it didn't turn on
Thank you in advance for your answers.

Try to charge your phone using the wall charger for at least one full day. If that still doesn't work, try getting into fastboot mode(Vol up while inserting USB into PC), and check if you get a fastboot device. If so, try reflashing the stock via flashmode. If not, I think your battery is dead.
(I had an issue like that on my N4 once, but never on my X1C.)

Hello Jayc94,
If Max1220 tips doesn't work, just use the warranty.
I had the same issue as you, and i sent it back 3 times, using the warranty. As far as i remember, you don't have to pay anything.
My advice, when you get it back from the repair shop, in the package, you have an intervention report. Check exactly what they did. Follow their procedure to reboot your phone, and see what happens few days after.
For me, one week after they sent me back the phone, the same issue was happening again, until the 3rd time. At that time, intervention reports shows they changed battery and antenna, with some other stuff. Until now, i don't have any issue again..
I wih you good luck.
cmartinez.

Related

Phone bricked, unbricking TUT not working.

I was updating my Dash the other day to Ookba's latest rom when I received an error message. It gave me instructions on how to fix it (loading it in bootloader etc.), and I received a message saying it was successful and the rom would continue updating. I received another error message saying the rom was corrupt, and the program shutdown. My phone will not power up now. It was at(or near) full charge while reflashing, but will not turn on regardless of the button combination I hold while attempting to power it on.
Any ideas? Thanks!
what rom did you attempt to load in the bootloader? it should have been the factory rom..if not, then that is probably the root of the problem....as far as it not powering on now...I leave that open to the forum...cuz' I have no relevant advice on that one....
when trying to do the gold card method to unbrick my phone, it say Invalid certificate ..? wats this and how to fix it.
I was trying the "[ROM][EXCA][WWE][* 3VOLUTION SERIES *][WM6.5 STD 21854][Build 3VO.3.00.112509]" when it locked up on me, and still hasn't been able to power up.
Today when plugging it in after a week of letting sit, a red led light showed where the normal orange/green led would normally light up when charging/charged. The light stayed on for a few seconds, then shut off. Nothing else though. Any other suggestions?
allthrottle said:
I was trying the "[ROM][EXCA][WWE][* 3VOLUTION SERIES *][WM6.5 STD 21854][Build 3VO.3.00.112509]" when it locked up on me, and still hasn't been able to power up.
Today when plugging it in after a week of letting sit, a red led light showed where the normal orange/green led would normally light up when charging/charged. The light stayed on for a few seconds, then shut off. Nothing else though. Any other suggestions?
Click to expand...
Click to collapse
Red light my friend means your battery is gone, probably your phone is not bricked maybe it just needs a battery replacement
I am having the same issue, except that I can place the battery in another Dash and it boots up just fine, so I am assuming it is not the battery. I will buy another one to double check. My problem is the same as which is stated above. Can anyone help? Thank you.
Just an update to see if I can get anymore suggestions. Hadn't touched the phone since the last post. Bought a new battery for it this weekend and it's still dead as ever. Won't boot at all. Not into bootloader, nothing. I get absolutely no response holding power+cam or softkeys+power.
Any advice? I don't absolutely need the phone as I've picked up a G1, but it would be nice to have this working, or at least trash it if it's junk.
Thanks!
Everyone else stumped too?
Have you connected to the wall charger to see if you get some response with your new battery?.
Just unbricked mine after being dropped again by the girlfriend. Try this, plus usb cable into device, press the camera button only. See if that gets you into the bootloader screen. If so, flash the oem build and go from there.
Tried it plugged into a wall charger for 3-4 hours, car charger for another hour, and computer/usb for another hour. No response anytime.
I'll try the camera only method when I get home later.
Thanks!
Just tried plugging it into the computer and holding only the camera. Didn't work. Tried that, tried holding power+cam, power+soft keys etc.. What's weird is I had the battery cover off while doing this, and the battery slipped out while I was holding cam+pwr, it actually loaded into the multicolor(bootloader?) screen twice, but would shutoff within a few seconds. Now I'm back to no response from it.
Finally got it to stay on the boot screen without turning off, but can't get it to establish an activesync with the computer so I can't flash it. The computer is obviously detecting it though, because I see an icon that says "remove smartphone usb sync".
The phone's FINALLY working again! Thanks again guys! I was a couple of days away from junking the thing! I couldn't get Ookba's rom to flash it, so I went back to the unbricking tutorial and saw that he recommended grabbing the factory rom to flash it. I did, it worked, and I just flashed it again using Ookba's rom.
Took quite a few months, but it's back! Thanks!

[Q] Desire dead?

Weird thing happened with my phone today. Was listening to some music and browsing the facebook at the same time and suddenly music changed to this high pitch noise and had pull pull out the headphones cos it was really loud.
Everything on the phone froze and I was not able to do anything. None of the buttons worked etc.
I ended up removing the battery and once inserted it back, and pressed the on button, phone wouldn't come back on. Not even a vibration.
I have just plugged it to my PC and can see the orange light as if it is charging. But still won't come on. If I try and turn it on, orange light disappers but if I take the battery out and back in again, starts to charge - orange light.
I know the phone was fully charged before I left work and this happened almost like 15-20 minutes later.
I will contact HTC tomorrow, but just wondering if they'll repair it as I have used unrevoked about a week ago to root the phone but I have not loaded any roms as yet - Still have the original t-mobile rom.
So the screen stays completly black when you power the device on ?
You might try to Hard reset the device.
I would recommend this anyway before giving the phone away.
Else you can try to boot into recovery.
Or connect to your PC via USB and see whats happening.
Boot into recovery by holding down Vol Down and powering on. Try clearing the cache and rebooting.
If it doesn't boot, I recommend, doing a full wipe and trying again.
If this still doesn't work then put a room on your SD card and flash.
If you can't boot to recovery then its a hardware fault or battery issue. I suggest going into your local Telco store and ask to test with another battery.
Good Luck
Further to this, this morning I have noticed that the battery light was green, so the battery is obviously charging.
I still cannot turn on the device using power + vol down.
Called HTC now and arranged a collection.

Fullbrick?

I got a Xperia S here from a friend, he says that the screen suddenly turned off when he was using it. But the notification bar was on!
So he gave me the phone, because I want to fix it.
If I plug in the charger, no reaction.
Soft-Reset - No Reaction.
Hard-Reset - No Reaction (No Vibrates)
Trying connect to fastboot mode / flash mode. No Success.
My last chance is to remove the battery for 5 min and then look if the battery will charge or not.
The bootloader is unlocked and there was OpenSEMC beta 2 installed.
Is this a Hardware bricked phone, or a software issue with empty battery?
GoldenRazz said:
I got a Xperia S here from a friend, he says that the screen suddenly turned off when he was using it. But the notification bar was on!
So he gave me the phone, because I want to fix it.
If I plug in the charger, no reaction.
Soft-Reset - No Reaction.
Hard-Reset - No Reaction (No Vibrates)
Trying connect to fastboot mode / flash mode. No Success.
My last chance is to remove the battery for 5 min and then look if the battery will charge or not.
The bootloader is unlocked and there was OpenSEMC beta 2 installed.
Is this a Hardware bricked phone, or a software issue with empty battery?
Click to expand...
Click to collapse
this sounds like a softbrick, there are lots of threads on fixing such issues, i seem to remember 1 problem was switching off auto lighting and bang the screen goes blank, holding the power and vol up/down for about 15 seconds makes a hard reboot 3 vibes, then plug in via usb and restart with flash tool running might work. there are lots of different help threads that will guide you through this. dont give up.
But Hardreset doesn't work. I already tried it.
Read this : http://forum.xda-developers.com/showthread.php?t=1849170
Thank but I read already this thread.
I can't remove the battery right now, so I asked you guys if this issue is a Software issue or Hardware issue.
If I can remove battery I will test everything I can and then I'll report.
GoldenRazz said:
Thank but I read already this thread.
I can't remove the battery right now, so I asked you guys if this issue is a Software issue or Hardware issue.
If I can remove battery I will test everything I can and then I'll report.
Click to expand...
Click to collapse
i think it's hardware issue. cause for it to be software issue it must at least show red led when plugged into the charger.
bring it to service center is a wise choice. but u can try different charger (with bigger amperage output is preferable), and what happen when u plugged it to PC? did the led color shows up?
If I connect to my PC nothing happens.
No Fastboot Mode no Flashmode possible.
I remove the battery the following days, cause I don't have a torx 6 to remove the screws. Must buy one.
Removed Battery and insert it back again. Now trying to charge but no reaction.
If you plug-in a Real charger(Not pc usb), what happen?
Sometimes when the battery is full empty, you have to keep it charges about 15-20 minytes without powering on
Sent from my LT26i using xda app-developers app
Put it in the real Charger, and charged 30 minutes.
But still no reaction. I guess it's a fullbricked Phone now.

[Q] Bought an Xperia , It's got the red led -_-

I've searched the forums and tried many different options for hours !!
So , I bought an Xperia S on an auction for fairly cheap.
Went home , wanted to enjoy my new smartphone but when I connected it to the wall charger I got a solid red light.(Instantly)
Never had a Xperia before so didn't know this was a problem , after few hours I disconnected it and connected it to my pc.
Still solid red light but now after a few minutes it would go away. Then after hours of searching I tried some methods.
So when it was connected to my pc and the red light would go away , I pressed Vol + & Power , I got a few red flashes and after that 1 buzz and after 3 buzzes.
After the 3 buzzes I released all buttons and the led would be off. Tried it again then , still no led , after a few times the led just turned solid red again.
Got myself flashtool and stock tft File.
Now this tricked worked for me so far , to get it in flashmode , I removed the battery ( Btw also tried to jump start it with a cut usb chord, got little response from it ) and after
I would put it back and apply the rubber band to the Vol - button. After then connecting the usb it would give me a solid red again but after like 10 mins it becomes green.
With flashtool set up , I did this trick and was able to flash the phone to stock.
From what I've read , you should then plug it out of your pc , press the power button once ( it would vibrate once ,but gives no response after that ) and then plug it into a wall charger.
Now I did that and this time it took a few seconds for the led time to turn red . I went to sleep , and when i woke up the led was off , till now it is.
Ow , I never got a sony logo or a charging logo. Only time I saw something ( Little white light ) on the screen is after I jumpstarted/charged my battery with cut off usb chord.
Few questions,
Should I let it sit in the charger now , and for how long ? And what am I waiting for , the solid red to come back again or ?
Is it possible that there's some hardware malfunction , cause I seem to get leds and response from resetting. In other words , is my phone still safeable?
Should I try to get a new battery or will the same problem persist with it?
I'm not far away from throwing it out the window , but I still believe in this little fella
Berylbala said:
I've searched the forums and tried many different options for hours !!
So , I bought an Xperia S on an auction for fairly cheap.
Went home , wanted to enjoy my new smartphone but when I connected it to the wall charger I got a solid red light.(Instantly)
Never had a Xperia before so didn't know this was a problem , after few hours I disconnected it and connected it to my pc.
Still solid red light but now after a few minutes it would go away. Then after hours of searching I tried some methods.
So when it was connected to my pc and the red light would go away , I pressed Vol + & Power , I got a few red flashes and after that 1 buzz and after 3 buzzes.
After the 3 buzzes I released all buttons and the led would be off. Tried it again then , still no led , after a few times the led just turned solid red again.
Got myself flashtool and stock tft File.
Now this tricked worked for me so far , to get it in flashmode , I removed the battery ( Btw also tried to jump start it with a cut usb chord, got little response from it ) and after
I would put it back and apply the rubber band to the Vol - button. After then connecting the usb it would give me a solid red again but after like 10 mins it becomes green.
With flashtool set up , I did this trick and was able to flash the phone to stock.
From what I've read , you should then plug it out of your pc , press the power button once ( it would vibrate once ,but gives no response after that ) and then plug it into a wall charger.
Now I did that and this time it took a few seconds for the led time to turn red . I went to sleep , and when i woke up the led was off , till now it is.
Ow , I never got a sony logo or a charging logo. Only time I saw something ( Little white light ) on the screen is after I jumpstarted/charged my battery with cut off usb chord.
Few questions,
Should I let it sit in the charger now , and for how long ? And what am I waiting for , the solid red to come back again or ?
Is it possible that there's some hardware malfunction , cause I seem to get leds and response from resetting. In other words , is my phone still safeable?
Should I try to get a new battery or will the same problem persist with it?
I'm not far away from throwing it out the window , but I still believe in this little fella
Click to expand...
Click to collapse
Hi...I had a very similar problem with my Xperia T. Tried everything I possibly could to get the phone going,with no success. So I bought a new battery.Put it on the charger for a few hours and used Sony Update Service to repair my Xperia T. Than put it on the charger and finally after a few minutes my charging light for the first time in months went from red to orange to green.
So I would purchase a battery before you give up. You can get them very cheap on Ebay. It's at least worth a shot for the cheap price. Good Luck.
Red Led hmm
Download drivers for Xperia S
download flashtool (done)
download stock FTF (6.2.B.1.96 i think)
hold volume up and power untill it buzzed 3 times
(dont have plugged in)
use flashtool to flash the FTF you have downloaded (google)
(flashmode is volume down while plugging into PC)
also ensure the wipe data cache and dalvik options are all ticked (if there then tick it)
once its done flashing (it should say) unplug it and hold power to turn on
if this does not work you have a hardware fault with the device any you need to send to a sony repair centre
Envious_Data said:
Red Led hmm
Download drivers for Xperia S
download flashtool (done)
download stock FTF (6.2.B.1.96 i think)
hold volume up and power untill it buzzed 3 times
(dont have plugged in)
use flashtool to flash the FTF you have downloaded (google)
(flashmode is volume down while plugging into PC)
also ensure the wipe data cache and dalvik options are all ticked (if there then tick it)
once its done flashing (it should say) unplug it and hold power to turn on
if this does not work you have a hardware fault with the device any you need to send to a sony repair centre
Click to expand...
Click to collapse
Hi , thanks for the response , but I did all this , except that i can't hold down volume up and power without plugging in.
I got the phone from an auction , so I'm thinking that it probably had been laying there for quite the time. It was also an auction for stuff that wasn't picked up from the lost & found of the airport.That only increases the chance I think , that the battery just died.
I think i'm gonna make this final offer and buy an official sony battery for my device.
If this will not work , I'll give up , and I can't take it to a Sony Repair Centre cause I don't have any kind of ticket ,
and I bet it will cost more then instead of buying a new phone.
Let's hope for this battery to work :good::good::good:
I'll keep posted here about what happend then for other people with the same issue

[Q] C6502 - Won't turn on...Red Notification Light when plugged..

Hi, i can't seem to find someone with a xperia ZL with the same problem.. All i can see in the web are for xz.
When i was using my phone, (80% battery), i took some pictures then it suddenly turned off. Now, i tried turning it on but nothing happens, no led blink no nothing.
I tried charging it and voila, the red notification light of death appeared. Mind you that I am using a newly installed OEM Sony Battery (used already for a month) on my phone as the previous one also died.
I was searching and all they say is that charge the phone then reset it.. tried that also, charged it all day then tried resetting, still no action.
Tried SUS, can't connect to phone, tried flashtool, also same thing.
Please help!
troy0926 said:
Hi, i can't seem to find someone with a xperia ZL with the same problem.. All i can see in the web are for xz.
When i was using my phone, (80% battery), i took some pictures then it suddenly turned off. Now, i tried turning it on but nothing happens, no led blink no nothing.
I tried charging it and voila, the red notification light of death appeared. Mind you that I am using a newly installed OEM Sony Battery (used already for a month) on my phone as the previous one also died.
I was searching and all they say is that charge the phone then reset it.. tried that also, charged it all day then tried resetting, still no action.
Tried SUS, can't connect to phone, tried flashtool, also same thing.
Please help!
Click to expand...
Click to collapse
Hi
Its looking like hardware problem. If your phone is under warranty, please contact Xperia customer service and get your phone replaced
good luck
Open the sim door. You will see there a small yellow OFF button. Long press it and at the same time hold Power+Volume Up. The phone will vibrate 3 times.
So the combo is: OFF button+Power+Volume UP.
same problem
Battery prob, it happen to me twice and need battery replacement
Sent from my Xperia ZL using XDA Free mobile app
troy0926 said:
Hi, i can't seem to find someone with a xperia ZL with the same problem.. All i can see in the web are for xz.
When i was using my phone, (80% battery), i took some pictures then it suddenly turned off. Now, i tried turning it on but nothing happens, no led blink no nothing.
I tried charging it and voila, the red notification light of death appeared. Mind you that I am using a newly installed OEM Sony Battery (used already for a month) on my phone as the previous one also died.
I was searching and all they say is that charge the phone then reset it.. tried that also, charged it all day then tried resetting, still no action.
Tried SUS, can't connect to phone, tried flashtool, also same thing.
Please help!
Click to expand...
Click to collapse
I think if u never touch system like root or costum mod / kernel its Hardware problem the battery is died / Ic Power
But if you get root or flash another kernel without support the firmware maybe its Hard brick . Only shown RED LED when you plugged in charger. the solution is Need 30 minutes to charger it and you get the Green LED , so you can Flash Manually again using flashtool and STOCK FTF .283 [4.4.4]

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