Android head unit (Pumpkin KD-C0224) - Sound stopped working via music/video player - MTCB Android Head Units Q&A

Hi All,
I have recently experienced an issue where the sound has stopped working (not going through car speakers) when in music, video or navigation app.
This used to work perfectly.
Sound works normally when CD inserted
Sound works normally when using radio app.
Video app plays video - but no sound.
Music app plays the mp3 tracks - but no sound - can see the progress bar moving along (music (mp3) on SD card - 8GB formatted FAT32)
Also have issue with the BlueTooth - connects to phone but seems to be around wrong way - it appears the head unit thinks it is in phone handset mode when it is not - as result can hear people talking through the car speakers but they cannot hear me unless i toggle handset mode, but then people can hear me talking, but i cannot hear them...
I suspect for whatever reason the audio out is being directed to Blue tooth or whatever
Has anyone else come across this issue, and if so is there a solution?
Device
Pumpkin 2-DIN
KD-C0224
MCU version: MTCB-KLD-V2.02
Model # : S07
Android Version: 4.2.2_01092014

Have you tried making your phone and the head unit forget each other?

NYCAR said:
Have you tried making your phone and the head unit forget each other?
Click to expand...
Click to collapse
Yes I have - same result
Have also tried
- resetting unit - factory reset
- pulling the power on unit for
Whatever the issue it appears to be persistent between boots....
Now there is another issue - won't display the feed from the reversing camera
The head unit switches into camera mode, but displays message "No Signal"

davek76 said:
Hi All,
I have recently experienced an issue where the sound has stopped working (not going through car speakers) when in music, video or navigation app.
This used to work perfectly.
Sound works normally when CD inserted
Sound works normally when using radio app.
Video app plays video - but no sound.
Music app plays the mp3 tracks - but no sound - can see the progress bar moving along (music (mp3) on SD card - 8GB formatted FAT32)
Also have issue with the BlueTooth - connects to phone but seems to be around wrong way - it appears the head unit thinks it is in phone handset mode when it is not - as result can hear people talking through the car speakers but they cannot hear me unless i toggle handset mode, but then people can hear me talking, but i cannot hear them...
I suspect for whatever reason the audio out is being directed to Blue tooth or whatever
Has anyone else come across this issue, and if so is there a solution?
Device
Pumpkin 2-DIN
KD-C0224
MCU version: MTCB-KLD-V2.02
Model # : S07
Android Version: 4.2.2_01092014
Click to expand...
Click to collapse
To offer you the best customer service, we will send you the return address for full refund of your order.
I also have a Pumpkin KD-C0224 head unit and it works really great, does way more than you need it to do. (http://www.amazon.co.uk/Pumpkin-Capacitive-Multi-touch-Navigation-Multimedia-y/dp/B00OB90SOY/)
1. About the sound issue, perhaps there is something wrong inside of the unit.
2. About the Bluetooth, you can try settings-》backup&reset, then do the “factory data reset to see if it can help.
3.About the "No Signal", I have encountered this issue and Pumpkin sent a video instruction http://www.youtube.com/watch?v=lu8maRNrtlk
PS:You can ask for help from Pumpkin and customer service has been very good.

Android 4.4.4 Car Unit S07 sound problem
Hi to all,
I have a similar problem. My device is a Universal 2-DIN, Model: S07
Lately I had a problem with sound coming from sd-card. The quality of sound was good enough for some time and few minutes later, the sound coming only from one speaker, then transfered to another speaker then the listening becomes very bad and suddenly comes back very good as in the beggining.
That was in the past because now there is no sound at all.
More specific:
I have sound in Bluetooth, CD-DVD, Radio and the touching clicks (on device).
No sound at all from the device such as NAVI apps, in 2 sd-card slots and 3 USB's (2 back, 1 front). Of course I see video but without sound and the music plays mp3 once more without sound
I have already done the following:
I opened the device, unplug and plug-in again all the ribbon cables. Factory reset in Android 4.4.4, upgrade to 5.1 lollipop with reset to factory settings again, and finaly downgrade back to Android 4.4.4 with reset to factory settings again. The problem is still the same.
Is it damaged ribbon cable ? or other hardware problem ? because I don't think that is a software problem. Any opinion is helpfull.

Related

Bizzare Speaker/Sound Problem

Hi All,
This morning I was listening to my favorite Podcast through the speaker of my SX66. I then headed out the door (still listening) and plugged the unit into my car stereo via the 2.5mm audio jack. I continued listening over the car stereo with no problems during my drive to work.
When I parked the car, I unplugged the SX66 expecting to have the audio switch back over to the speaker so I could hear the conclusion of the Podcast as I walked to the building. However, when I unplugged the unit there was complete silence. If I plugged it back in, the audio played normally through the car stereo again.
After playing around a bit, I found that except for the playing of ringtones for incoming calls, no sounds come from the speaker. The volume controls have no effect, and anytime I plug the headset in, I can hear all of the sounds normally through the headset (menu clicks, WMP, etc.).
I tried soft resets followed by more desparate hard resets. No effect. What in the world would cause the system and WMP sound to stop playing through the speaker only (headset OK), but ringtones for incoming calls play through fine? I'm confused. Is this a software or hardware problem? Anyone seen anything like this?
:?
Thanks for any suggestions,
Paul
Paul, it sounds like you have broken the audio jack socket on the unit, they have a switch type arangement in them to disable the speaker when on external sound, if a bit breaks off (which is what I suspect) then the removal of the jack plug will not re-make the connection for the audio to route back to the internal speaker - sorry to be the bearer of bad news - it needs a repair mate - Mike
Thanks for the suggestion, however it turns out this is a software problem. :lol: Specifically, it has to do with the BT patch that I was running (Cambridge Silicon Radio Ltd. BHCS, posted here: http://forum.xda-developers.com/viewtopic.php?t=36626&postdays=0&postorder=asc&start=75). It seems that if I add any BT device at all (even non-audio devices like a keyboard) and have the tray icon enabled (BTIcon.exe), then I have no sound. I'm not sure whether it's the patch, BTIcon, or a combination of both.
I removed the patch and took BTIcon.exe out of the Startup folder and everything went back to normal.
Paul
I have such problem
Sorry, I really tried to find something like this, but stuck.
Ican't solve it, and Removing BTtray - doesn't helps.
After update from
PH20B_0_B_WWE_E_BRIGH001_1.22.00_0_0_1.22.126_1.06.00_06.00
to
PH20B_0_B_WWE_E_BRIGH001_1.22.00_0_0_1.22.169_1.06.02_06.02
- same result.
Please - any ideas?
Thank you.

[Q] Bluetooth "in call" Volume - KIA Sportage & HTC M9

I noticed this M8 post regarding bluetooth in call volume with a Hyundai i30 (same stable as Kia Sportage)
http://forum.xda-developers.com/htc-one-m8/help/low-volume-via-car-bluetooth-audio-t2913015
Interestingly I have exactly the same issue with my new M9 with Kia Sportage Sat Nav unit which is probably the same as (or similar) to the i30 unit in the first post. Have latest firmware installed in the car sat nav.
As stated, both streaming of radio/music is fine! As for the end of call beep, very loud!
Sony Xperia Z2 and Samsung Note 4 was fine in same car.
Very annoying indeed
Anyone else had this issue, found a fix or can suggest something to try?
Thank you
red_snow said:
I noticed this M8 post regarding bluetooth in call volume with a Hyundai i30 (same stable as Kia Sportage)
http://forum.xda-developers.com/htc-one-m8/help/low-volume-via-car-bluetooth-audio-t2913015
Interestingly I have exactly the same issue with my new M9 with Kia Sportage Sat Nav unit which is probably the same as (or similar) to the i30 unit in the first post. Have latest firmware installed in the car sat nav.
As stated, both streaming of radio/music is fine! As for the end of call beep, very loud!
Sony Xperia Z2 and Samsung Note 4 was fine in same car.
Very annoying indeed
Anyone else had this issue, found a fix or can suggest something to try?
Thank you
Click to expand...
Click to collapse
I have the same problem. Have bluetooth volume up max on the phone and the car system up max too but it's too quiet to hear anyone in the car if i'm moving at speed.
I imagine the fix will involve rooting and installing a volume fix / mod but never had much luck with BT volume on mod's personally in the past.
I too suffer from a really low in-call volume while using BT.
1. I've now re-updated my head unit with latest firmware
2. Remove my device from the head unit
3. In addition, removed "Sportage" from the phone BT devices
4. Rebooted the phone
5. Turned off the ignition and waited for the head unit to power down
Re-did the whole BT pairing exercise and touch wood, audio is louder ....... but the end call beep is still way too loud!

Bluetooth and Car Audio

Anyone else having issues with connecting the 7T to their car and getting audio going out of it? My OG Pixel didn't have a problem, but I have to toggle off/toggle on Bluetooth and then manually tap the car's bluetooth listing to get it to actually 'connect' the audio portion.
Rather annoying, considering I'm only in the car for a few minutes at a time, this either eats into the time entirely, or makes me sit in my car for a couple minutes before even driving to fiddle with the bluetooth settings.
Car has stock headunit, 2015 Evo X. Like I said, original Pixel XL had no issues, but this is annoying. I've tried changing bluetooth versions to no avail. I can see it connecting and dropping the bluetooth connection fairly frequently while staring at it and trying to 'get it going'. But once it connects, it stays there.
My bluetooth headphones (Some knock off cheap Chinese ones for $20) don't seem to have an issue.
My connection to my aftermarket stereo is fine. Just seems a little quieter than my last phone. Connecting is kind of slow too when I start my car but it is automatic.
I don't have any issues with connecting to all 3 cars (2014 Honda Accord, 2009 Pontiac G8 Gt and a 2018 Honda Fit) but I do agree that the volume seems a little lower than my previous phone (Galaxy S8).
Sent from my [device_name] using XDA-Developers Legacy app
Hmm. Weird. Is there anyway I can check for logs to find out what exactly is happening? I haven't rooted, just don't know if it's something I can naturally pull from Android as a whole.
I had the same issue, but when I made the phone discoverable and initiated bt from the car stereo it seemed to work.
I also set a custom pin , not the default 0000
My bluetooth is quiet, but its also static-y. I never had any issues with my G6 and now I get static clipping every 10 or so seconds. Its unbearable.
jagadeesh16 said:
I had the same issue, but when I made the phone discoverable and initiated bt from the car stereo it seemed to work.
I also set a custom pin , not the default 0000
Click to expand...
Click to collapse
I'm not really having an issue pairing it, but it's just connecting after pairing is the problem.
I have changed the default pin. I can see it popping up and down the car stereo a few times in the bluetooth settings before it just gives up.
As for the other issues, I'm not having a problem at all with audio volume, nor popping/static when it finally does connect.
My volume is super low when connected to Android Auto and streaming music. Have to turn the radio up to max. However, I'm assuming that's an AA issue or Android issue, as it seems many others are having the same problem with different phones. Been thinking of adding an aftermarket amp to the car. Maybe I should pull the trigger. Lol
Phreak411 said:
My volume is super low when connected to Android Auto and streaming music. Have to turn the radio up to max. However, I'm assuming that's an AA issue or Android issue, as it seems many others are having the same problem with different phones. Been thinking of adding an aftermarket amp to the car. Maybe I should pull the trigger. Lol
Click to expand...
Click to collapse
Be careful that a bugfix doesn't come and blow your eardrums out, lol.
Milkshakes00 said:
Be careful that a bugfix doesn't come and blow your eardrums out, lol.
Click to expand...
Click to collapse
LOL that would be my luck
.
My OnePlus 7t connects fine and phone works for calls on 2014 cts. The sound comes out of phone can change song on head unit but I can't get audio to play through car. Anyone else get this?
Yeah music stutters with car player... Only calls work. Music works on headphones etc. I couldn't find solution, did network reset, cleared cache. Nothing works.
Seriously!
I've wasted at least two hours already trying all the recommended steps: from flicking icons on and off to a full phone reset.
Still no connection to my Suzuki S-cross car. Multiple previous phones have connected effortlessly.
Even the $50 temporary five year old borrowed phone could handle it.
Anyone got any other suggestions? Yes, tried the AVRCP setting change from 1.4 to 1.6. That didn't work either...
Barebones system reset from scratch running O2 OS 10.0.6HD65AA
Any suggestions greatly appreciated.
I need to be able to talk and drive!
Reset the car radio and clear all pairing data if you can. Then try again.
autosurgeon said:
Reset the car radio and clear all pairing data if you can. Then try again.
Click to expand...
Click to collapse
Thanks for the suggestion.
Tried that.
Tried one other car - no problems.
Tried a tablet and a very old phone with the car and suprise - the car's bluetooth seems to be the problem.
I will try and find out if I can fix the car!
UPDATE: Morale of the story - read the car manual very very carefully and go though each tedious step = SUCCESS
mikefnz said:
Thanks for the suggestion.
Tried that.
Tried one other car - no problems.
Tried a tablet and a very old phone with the car and suprise - the car's bluetooth seems to be the problem.
I will try and find out if I can fix the car!
UPDATE: Morale of the story - read the car manual very very carefully and go though each tedious step = SUCCESS
Click to expand...
Click to collapse
Yep most have lots of tedious steps that are different model to model and if not followed exactly will cause this problem on occasion..
In my case music starts to be scrambled after 10 minutes or so of listening. When I take the phone (so the watch pops up) or turn on the screen it immediately works fine again, but when being put aside and the screen turns off, the issue starts again ..
Also in the early days of my previous 5t I had the same issues but some fix was delivered together with oxygen os update. And now the same story again
I have a different issue with Bluetooth:
- OP7T connects to car Bluetooth fine
- I can make/answer calls
- Bluetooth media works fine
The problem is with Google Assistant & car audio:
- it was working as intended until the latest update - 10.0.15 - I was pressing the button on the steering wheel the google assistant was answering questions through the car bluetooth, no need to switch to bluetooth media.
- after the latest update, when I press the button on the steering wheel, Google assistant pops on the phone , starts to answer question, but cuts off after 5 seconds. the command still goes through and Assistant still runs, but does not come up on the car audio.
- it looks like the Assistant is not connecting to the car as a hands free, but as to a bluetooth handsets.
Anyone experiencing this?

Question Bluetooth Media Playback in Car via Bluetooth Stopped Working with P6P

My P6P (US Unlocked) no longer plays media via bluetooth in my car. It just decided to stop suddently (while playing). Calls are still fine.
Things I tried:
- Bluetooth On/Off (On the car and on the phone)
- Unpairing/Pairing
- Reset Network Preferences on the phone
- Tried another phone with the car (works fine)
- Enabled/Disabled the bluetooth media profile (kept the calls and contacts sharing)
- Paired other bluetooth speakers to the phone and they work fine.
The phone seems to think that audio is playing and so is the car, it's just silent. I'm on the December update.
Any thoughts?
Are you by chance having this problem with SOUNDCLOUD? It's been trouble since my Pixel 2 & 3XL / Android 11. And I can get it started with force stop + clear cache, but it is a pain!
lambdaman said:
Are you by chance having this problem with SOUNDCLOUD? It's been trouble since my Pixel 2 & 3XL / Android 11. And I can get it started with force stop + clear cache, but it is a pain!
Click to expand...
Click to collapse
Nope, it's Youtube music, pokecasts and Google maps. I suppose it's everythings except calls.
slimfady said:
My P6P (US Unlocked) no longer plays media via bluetooth in my car. It just decided to stop suddently (while playing). Calls are still fine.
Things I tried:
- Bluetooth On/Off (On the car and on the phone)
- Unpairing/Pairing
- Reset Network Preferences on the phone
- Tried another phone with the car (works fine)
- Enabled/Disabled the bluetooth media profile (kept the calls and contacts sharing)
- Paired other bluetooth speakers to the phone and they work fine.
The phone seems to think that audio is playing and so is the car, it's just silent. I'm on the December update.
Any thoughts?
Click to expand...
Click to collapse
I've had a similar issue since getting the P6P. Usually it's (randomly) when I try to skip/restart a song or when the song ends the phone will still think it's playing, but the display for the car will show it's paused so audio will stop. To get it playing again I have to turn the phone screen on and press pause then play and it'll start playing normally. As you mentioned, only an issue in the car. No issues with any other bluetooth devices.
I haven't been able to get to the bottom of it, but I updated to the December build last night hoping that might fix the issue. Haven't been anywhere yet today to see if it worked, but your post is giving me doubts now lol.
Edit: Just to add, this is playing music locally from storage with the Retro Music app.
Since the December update i have the same problem, it will connect to phone but will disconnect and not reconnect to play media
On the December update. Was in the car today playing all my media. Iike Spotify and local music and works like a charm. Sounds awesome in my Mazda 3 through Bluetooth. Also same call signal as before more or less. Right now at least is good....but haven't left my area as it's the weekend. LOVE MY P6P!
More things I tried:
- In Developer Settings, changed Bluetooth AVRCP to version 1.3, 1.4 and 1.6.
- In Developed Settings, disabled hardware A2DP.
Still no dice, maybe I should go for a factory reset? Man this phone is weird
Yeah my bluetooth headphones and my home theater amp do not skip a beat, but my car keeps cutting out the music, only just started happening, slightly after decmeber update, so I think they pushed other updates (playstore) which caused these issues. Rebooting the phone fixed it, but nothing else including mentioned in the OP repairing the phone to the car, seemed to make it slightly better.
I too have also noticed the similar issue where the music just stops for no reason, and the phone app thinks its still playing, phone reports it's still connected.
For the OP, if you rock the volume keys up down and up again does it change, beause I did have mine at some point force to zero volume.
Update, it scould be related to temperature because in the morning do not seem to have the same problem, only in the afternoon, temp about 30deg C
danw_oz said:
Yeah my bluetooth headphones and my home theater amp do not skip a beat, but my car keeps cutting out the music, only just started happening, slightly after decmeber update, so I think they pushed other updates (playstore) which caused these issues. Rebooting the phone fixed it, but nothing else including mentioned in the OP repairing the phone to the car, seemed to make it slightly better.
I too have also noticed the similar issue where the music just stops for no reason, and the phone app thinks its still playing, phone reports it's still connected.
For the OP, if you rock the volume keys up down and up again does it change, beause I did have mine at some point force to zero volume.
Click to expand...
Click to collapse
I tried to rock the volume buttons on both the car and the phone and it doesn't seem to change anything. Both the car and the phone actually think that music is playing (as if it was on mute) and the progress time is always in sync.
slimfady said:
Nope, it's Youtube music, pokecasts and Google maps. I suppose it's everythings except calls.
Click to expand...
Click to collapse
Sounds like you're having moble data CONNETIVITY issue!
lambdaman said:
Sounds like you're having moble data CONNETIVITY issue!
Click to expand...
Click to collapse
Nope, It was actually fixed after factory reseting the car's headunit. Weird but at least it's all good now....
slimfady said:
More things I tried:
- In Developer Settings, changed Bluetooth AVRCP to version 1.3, 1.4 and 1.6.
- In Developed Settings, disabled hardware A2DP.
Still no dice, maybe I should go for a factory reset? Man this phone is weird
Click to expand...
Click to collapse
Hi mate, i had same issue, installing android 12L beta 3 fix all my problems, battery is awesome, fingerprint fast, animations smooth like butter....give it a chance and try, maybe fix all your problems.
I know it's a long shot but you should check the settings for automatic do not disturb. I had that happen when the phone realized I was driving and it drove me nuts. Uncheck and mystery solved.
Now if someone can tell me why at completely random times and within a call the device switches back to phone speaker or watch Bluetooth while on an Android auto phone call I'd be appreciative.
slimfady said:
My P6P (US Unlocked) no longer plays media via bluetooth in my car. It just decided to stop suddently (while playing). Calls are still fine.
Things I tried:
- Bluetooth On/Off (On the car and on the phone)
- Unpairing/Pairing
- Reset Network Preferences on the phone
- Tried another phone with the car (works fine)
- Enabled/Disabled the bluetooth media profile (kept the calls and contacts sharing)
- Paired other bluetooth speakers to the phone and they work fine.
The phone seems to think that audio is playing and so is the car, it's just silent. I'm on the December update.
Any thoughts?
Click to expand...
Click to collapse
Try disabling a2dp hardware offload in the developer settings, fixed all my bluetooth issues.

Eonon GA5153F call quality problem

Hi everyone. I ask you for help because I am a GOLF 5 owner with an Eonon GA5153F installed (which should be an MCTB) originally with Android 4.4.4 which I then brought to version 5.1 with a rom
The problem he has always had is related to the audio quality in calls. Until I used it, I used the hands-free phone and that's it, but now that my wife uses it, I prefer to be careful while driving and therefore call and do everything via the car radio. The problem is that the audio I get is really HORRIBLE. Practically whoever is on the other side of the phone hears nothing, hears 1 word every 5 and at a very low volume (I've already gone to the factory settings and turned up the bluetooth but nothing changes).
I've read that many of these Chinese have made hardware changes, removing the capacitor and resistor on the bluetooth module or similar, but I can't find anything about my car radio. Have any of you done this? Does anyone of you have photos, videos or something that tells me on mine which component I have to desolder, which track to open, or what to do?
Please because the quality that this car radio has on call is really a shameful thing!
Thanks a lot to everyone
P.S. Currently I have connected (in the back of the car stereo) an external microphone (the one that was inside the car stereo package)

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