Where has all my storage space gone? - G4 Q&A, Help & Troubleshooting

Hello,
Just upgraded my LG G4 (H815) to marshmallow. Before upgrade I had about 15GB internal storage space empty. During upgrade my phone asked if I wanted to back up and I said yes. Now after upgrade my phone is saying I have 22.70 GB of total storage and have used up 22.02 GB!!! Where did all my space go? Is there a hidden backup file sitting somewhere which is eating up all my space? Can someone please guide me? I am at a loss. Don't really want to reset my phone if I can avoid it. I am having difficulty installing any new apps because of such low space. Also, I do have an external SD card and have already transferred most of the apps there. Still no joy. Many thanks in advance.
DM

https://play.google.com/store/apps/details?id=com.google.android.diskusage

Pfeffernuss said:
https://play.google.com/store/apps/details?id=com.google.android.diskusage
Click to expand...
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Thanks. Will give it a go.

Do not install this:
https://hu.wikipedia.org/wiki/Red_Star_OS

Found the 15GB backup file sitting in the internal storage and deleted it. I have my disk space back now . Thanks.

Related

[Q] Lost Space, HUGE System Data Folder. How can I regain lost space?

Hey guys for some reason there is close to 8gb lost on my phones internal memory. I looked on the DiskUsage app and there is close to 8gb that is just taken up by "System Data". Is that normal? I have 32 Gigs total. 26 Available to user. 10 gigs of music. Apps and stuff are on the "Internal Storage" which is 2.11 gigs. Where is the rest? It says the "System Data" alone is worth 8 gigs. Im just confused.
Any Advice or help would be nice. Thank you!
There's a massive thread on it here: http://forum.xda-developers.com/showthread.php?p=25568370
Basically you need to copy everything onto your computer, format the card then copy everything back onto it.
Reply:
hopscotchjunkie said:
There's a massive thread on it here: http://forum.xda-developers.com/showthread.php?p=25568370
Basically you need to copy everything onto your computer, format the card then copy everything back onto it.
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Click to collapse
Hey bro thank you for reply and help! Just a quick question. Doing that, will that affect my ability to use my current rom which is CyanogenMod 9. In other words will formatting the internal storage mean that I will have to reflash the ROM onto my phone?
Packer2058 said:
Hey bro thank you for reply and help! Just a quick question. Doing that, will that affect my ability to use my current rom which is CyanogenMod 9. In other words will formatting the internal storage mean that I will have to reflash the ROM onto my phone?
Click to expand...
Click to collapse
No. ROMs are stored in your internal storage, not the user-accessed storage that the phone sets as SD card storage.
ISSUE!
OMG PLS HELP! The USB wont mount after format and says "Damaged SD Card" and "SD Car Error" :/ idk what to do ... I formatted the Storage to regain lost space upon the recommendation of another peson on the forum ... But I formatted on my Mac and it did it as Ex-Fat :/.
PLEASE! any help would be appreciated! Really worried :/
Can you still mount it on your Mac? Try reformatting again - it needs to be fat32 (preferably with 16kb block size).
Cant Mount
no cant mount it. doesnt show up :/
Packer2058 said:
no cant mount it. doesnt show up :/
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I don't know anything about tools available on OSX, so I'm not sure I'm going to be much help for that side of things. If you've got a windows machine sitting around I'd plug it into that; it should recognise that it's not formatted correctly and offer to format it to fat32 straight away. Otherwise maybe something like whatever the OSX equivalent of a partition manager like gParted is would work to write a new filesystem without mounting the drive, but I can't advise you there.

[Q] Internal storage

Hi all,
My previous phone was a HTC Buzz (Wildfire). It doesn't have any internal storage, just a pre-installed sd-card.
I got my One V now for 4 weeks, and I just found out it does have internal storage beside the sd-card slot. But what exactly is it?
In Settings --> Storage space it says it got 1 GB of internal storage, of which is 555 MB used by apps. What partition is it they are talking about? In ES File Explorer, I see /mnt/emmc. It is completely empty. Or are they referring to the /data partition (which I, as user, can't really use directly)?
If I want to transfer my own files (music and so on) to the internal storage, in what folder do I need to place it?
Currently a lot of apps are using my sd-card as storage for their settings and caches. Will they use the internal storage for that if I take out my sd-card?
Thank you in advance
Your wildfire could install what....20-40 apps before getting a low storage warning?
Install an SD card, all your apps go to internal, (except app data...ie games) and your SD card is your "user storage".
Unless you install over 200 apps, most of them large, you will never get a low storage warning on the One V and that is a good thing.
When you want to upgrade to a new SD card, just copy the contents over to your new one, install and go........that simple.
Sent from my GT-P7510 using Tapatalk 2
Thank you for answering anyway, but my question was about the internal user storage
Compizfox said:
Hi all,
My previous phone was a HTC Buzz (Wildfire). It doesn't have any internal storage, just a pre-installed sd-card.
I got my One V now for 4 weeks, and I just found out it does have internal storage beside the sd-card slot. But what exactly is it?
In Settings --> Storage space it says it got 1 GB of internal storage, of which is 555 MB used by apps. What partition is it they are talking about? In ES File Explorer, I see /mnt/emmc. It is completely empty. Or are they referring to the /data partition (which I, as user, can't really use directly)?
If I want to transfer my own files (music and so on) to the internal storage, in what folder do I need to place it?
Currently a lot of apps are using my sd-card as storage for their settings and caches. Will they use the internal storage for that if I take out my sd-card?
Thank you in advance
Click to expand...
Click to collapse
Please free ur internal memory as free as possible....only keep frequently used apps in it, we have 4GB internal memory of which 1GB is available to us...in es file explorer click on favorites and there will be a phone icon.if u want to paste something not ur internal storage as writable through settings
Sent from my One V using xda app-developers app
Compizfox said:
Thank you for answering anyway, but my question was about the internal user storage
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Click to collapse
Ahhh, you mean that 95 or so mb of user storage?
1. No, you cannot move apps there
2. Really, not alot of place for music, some photos sure, just select internal storage in the camera app.
The 95 mb or so HTC left us is basically a joke, if youx have a suitable sd card (16gb ones are twenty bucks or less) I really sugest using that and consider that small space as a buffer if your card is removed and you want to suddenly snap a photo......or whatever.
In the future, when we have s-off and can repartion the nand that tiny space will be irrelevant.
Sent from my GT-P7510 using Tapatalk 2
I don't know how much it is. I think it's the /mnt/emmc partition. I thought it was 1 GB.
Compizfox said:
I don't know how much it is. I think it's the /mnt/emmc partition. I thought it was 1 GB.
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Click to collapse
No problems man, I'll start at the beginning.
Go to settings > storage, you will see:
Internal storage, total space 0.94GB...........it will report apps, and available. The two together should add up.
This is where your apps go
Phone storage, total space 95.23MB.........then available (mine is 95.21MB!!!!)
Storage Card, same total space / available.....this depends on what card you have
This is where app data goes, "user storage" ie. photos, videos, music, email attachments, downloads, etc. It will default to using your SD card if installed. If there is no SD card, or you temporally remove it, it will save stuff to your phone storage.
What partition is it they are talking about? In ES File Explorer, I see /mnt/emmc. It is completely empty. Or are they referring to the /data partition (which I, as user, can't really use directly)?
Click to expand...
Click to collapse
The "partions" are as listed above. There are some directories that you may not be able to view because you may not have "root access". If you root your phone, you will now have access to view and edit the entire file system (kinda like being an admin on a windows machine). Unless you are an advanced user, this is not really required. Some system files are hidden by default for good reason, change them or move them (or delete them like my Dad on his home computer**#@!) and you can really mess things up in a way you do not realize until later.
If I want to transfer my own files (music and so on) to the internal storage, in what folder do I need to place it?
Click to expand...
Click to collapse
Like I said before, the "internal storage" is for apps only, your "user storage" on your phone is only 95.23MB. Not enough for music really, maybe some photos (In the camera app itself under camera setting > storage > you can select storage card or phone storage) but....you are limited to the 95.23MB of space.
Currently a lot of apps are using my sd-card as storage for their settings and caches. Will they use the internal storage for that if I take out my sd-card?
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Click to collapse
Yes, but they obviously will not be able to access any data on the card that is no longer in your phone!!!
It is easy to upgrade your SD card from the one that came with the phone. hook a USB cable to your phone, select "disk drive" from the drop down menu, copy the contents all at once onto the new SD card (if hooked upto your computer as well), power down the phone, swap cards and reboot......boom....more storage!!!
I hope that answered your questions, if not we'll have to talk S-off, hboots, nand partioning etc!!!!
Regards.
Thank you for the clear explanation!
I'm running Lloir's CM10 build now. So I have root
If I understand correctly, the 1 GB internal storage is the /data/ partition? And /mnt/emmc is just 95 MB of useless storage? Weird that CWM has got an option to make a Nandroid backup to the internal storage then. Won't fit
I've got a 4 GB SD-card btw
Compizfox said:
Thank you for the clear explanation!
I'm running Lloir's CM10 build now. So I have root
If I understand correctly, the 1 GB internal storage is the /data/ partition? And /mnt/emmc is just 95 MB of useless storage? Weird that CWM has got an option to make a Nandroid backup to the internal storage then. Won't fit
I've got a 4 GB SD-card btw
Click to expand...
Click to collapse
Yup, you've got it right.
The CWM probably has that option for other devices. The HTC desire, by default (similiar to the wildfire), 512MB nand, approx 105MB for the user (apps, user data, everything!). With s-off, we had scripts in which the ext3 partion of the sd card would be read as part of the "internal" storage, so not all was lost.
But, back on topic, yes just nandroid to your sd card.
Cheers man, glad to hear your enjoying your phone.
Sent from my GT-P7510 using Tapatalk 2
it's because i put the option in..
Sent from my One V using xda premium
Lloir said:
it's because i put the option in..
Sent from my One V using xda premium
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Cool, what partion does this option use?
Edit: disregard the question dude, read the dev thread and got ky answer. Good work.
Sent from my HTC One V using Tapatalk 2

[Q] Free space in internal memory

Hi there
I have a serious problem with my S4 Mini Duos GT-I9192. The problem is that the free internal memory space is wrong. At the moment it's showing about 1GB free space, but I confirmed my installed apps and it's impossible I have 5GB of installed apps. In fact I have about 2.5GB of installed apps, then I shoud have about 3GB of free space.
I made a test, plugged the device in the computer and it shows I really have 1GB free in internal memory, after that I selected all folders into it and get properties, and it shows 2.4GB size. (you can see in attached images)
My question: If the internal memory has 5.39GB and my all files has 2.4GB used space, I should have 2.99GB free space, not just 1GB free!!! Where is this lost space??? I need it, because I want install apps and games, and at now I cant!!
My andriod version is 4.4.2 kitkat (not rooted), manually updated from sammobile, but the problem was the same before update. The original version was 4.2 Jelly Bean.
Best regards for all.
You should look for hidden folders with a dot before the name. I think you probably got a big .thumbnails folder. That's a common problem, try searching on google for solutions.
marchrius said:
You should look for hidden folders with a dot before the name. I think you probably got a big .thumbnails folder. That's a common problem, try searching on google for solutions.
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Hi guy, that's not the problem. I selected all folders, included with dot before name, hidden folders... Also had googled, but no answer...
renatotozzi said:
Hi guy, that's not the problem. I selected all folders, included with dot before name, hidden folders... Also had googled, but no answer...
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Click to collapse
Did u play heavy games in the past? If you uninstall those games, occasionally their cache/data remain on your device. Go to internal sdcard > Android > Obb and look for any folders that correspond to the apps u used previously. Delete them and see if that solves your problem. I had this problem once in the past when I uninstalled gta3, the com.rockstargames.XXXX folder remained in the obb folder. I had to manually delete that to free up space.
If that does not work, backup everything u got on your internal sd card onto microsd card/usb drive and wipe internal storage via TWRP recovery.
Try what I suggested. hopefully it works. good luck.
Do what he said. you can wipe internal storage from your pc too
sasank360 said:
Did u play heavy games in the past? If you uninstall those games, occasionally their cache/data remain on your device. Go to internal sdcard > Android > Obb and look for any folders that correspond to the apps u used previously. Delete them and see if that solves your problem. I had this problem once in the past when I uninstalled gta3, the com.rockstargames.XXXX folder remained in the obb folder. I had to manually delete that to free up space.
If that does not work, backup everything u got on your internal sd card onto microsd card/usb drive and wipe internal storage via TWRP recovery.
Try what I suggested. hopefully it works. good luck.
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Nope, I don't have old data/obb games in device. As you can see in attached screen capture, I selected all existing folders in my device and get properties, it shows I have 2.5 GB used, the refered space is really lost, maybe in some partition which windows does not recognize...
marchrius said:
Do what he said. you can wipe internal storage from your pc too
Click to expand...
Click to collapse
But wipe what? wipe not used files? I can't do this because all files used, I don't have unused files there. Or this wipe process is something which can find the lost space in device?
renatotozzi said:
But wipe what? wipe not used files? I can't do this because all files used, I don't have unused files there. Or this wipe process is something which can find the lost space in device?
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Click to collapse
No what we meant is : You first copy everything from your internal storage to external sd card or usb drive. Then go to TWRP recovery and choose wipe>Advanced Wipe and select internal storage. Then swipe and your internal storage will be cleaned up off everything. Now you can transfer the backup files from that usb drive or ext sd card back to internal storage.Do not format internal storage via windows pc.
Do that only with TWRP recovery. Good luck.
Have you considered that the internal memory is shared?
Infact the internal sdcard is the folder /data/media.
The S4 mini has the /data partition of 5.4 GB.
So if you have 1 Gb free and 2.4 occupied into internal sdcard (/data/media), maybe you have 2 GB occupied into /data? In particular into /data/app e app-asec? (these folders contain the apks of app installed from play store).
sasank360 said:
No what we meant is : You first copy everything from your internal storage to external sd card or usb drive. Then go to TWRP recovery and choose wipe>Advanced Wipe and select internal storage. Then swipe and your internal storage will be cleaned up off everything. Now you can transfer the backup files from that usb drive or ext sd card back to internal storage.Do not format internal storage via windows pc.
Do that only with TWRP recovery. Good luck.
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Click to collapse
Ok guy, I understood your tip. I'll try to do that. Just another question: Doing this process I will lose all my personal settings, installed apps, accounts? Or all will be as before after do that?
renatotozzi said:
Ok guy, I understood your tip. I'll try to do that. Just another question: Doing this process I will lose all my personal settings, installed apps, accounts? Or all will be as before after do that?
Click to expand...
Click to collapse
Sorry for late reply. You wont lose installed apps but you will lose those photos, videos and any downloads or documents you have on internal storage. That's the reason I said backup/Copy everything on your internal storage to usb drive/external sd card and then format. Later you can move them back to internal storage and reboot.
sasank360 said:
Sorry for late reply. You wont lose installed apps but you will lose those photos, videos and any downloads or documents you have on internal storage. That's the reason I said backup/Copy everything on your internal storage to usb drive/external sd card and then format. Later you can move them back to internal storage and reboot.
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Click to collapse
Ok, guy, thanks for tip, I'll try this
I've got this problem today. Only 800 MB free in internal SD, but when selected all files/folders they only had 1,2 GB!! Where the hell was the remaining GB?
I've entered the recovery and found a backup in the internal SD. Deleted it and recovered the free space!
2 days ago, I've made a backup to the external SD (waiting for the M10 release!), and it really is there, but I don't know how, the backup was made to the internal SD too!
See if you don't have any backup in the internal SD, but you have to go by the recovery.

Missing freespace

This weird problem has been bugging me for years, not only on g pro but on other device as well
The es explorer said that about 8.78 gb of my internal space is occupied, but when i select all the files in the internal storage (including the hidden ones), I got a total size of 4.22 gigs, so what occupies the rest of the 4.56 gigs ?
Could someone shed a light on this ?
Thanks
Anyone ?
Paleskin said:
Anyone ?
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I think the other portion of your storage is occupied by what's call the corpse files, system files, and file caches.The apps you've reinstalled previously are not completely removed. App such as SD maid can clean those files for you. However, the worst case scenario can be that the other portion of storage is corrupt.
hawkwind212 said:
I think the other portion of your storage is occupied by what's call the corpse files, system files, and file caches.The apps you've reinstalled previously are not completely removed. App such as SD maid can clean those files for you. However, the worst case scenario can be that the other portion of storage is corrupt.
Click to expand...
Click to collapse
No, the sd maid couldnt find anything worth 4gigs space and the weird thing is, if I flashed the kdz file and did a factory reset in the stock rom, I can reclaim all the missing space, so the missing portion isnt corrupt

Fix Other Storage bug?

Hey guys,
[e] Do i have to 'install' the new storage layout?
I'm sure everyone knows that problem, that the internal memory is getting filled by 'other storage'. My HOX shows me that my internal memory (app memory? have german version here) is using 4,75GB 'Other' memory out of the 6,76GB memory. Sure there I have left ~25GB of 'Phone storage' or how it's called in english.
I want back some free space out of that 'other storage' which takes 4,75GB because as soon as it reaches that 6,76GB I cannot install apps anymore. I'm sure you know what my problem is? I took a lot of time now to search for solutions an did a complete root and have installed CWM, ViperX and did factory resets / wipe data, everything.
Is there no way to get back that memory space? File explorer apps only show me that I have free 1,9GB/2GB of max internal memory but It should be 1,9GB/6,76GB?
Thanks for your help.
Diluvian said:
Hey guys,
[e] Do i have to 'install' the new storage layout?
I'm sure everyone knows that problem, that the internal memory is getting filled by 'other storage'. My HOX shows me that my internal memory (app memory? have german version here) is using 4,75GB 'Other' memory out of the 6,76GB memory. Sure there I have left ~25GB of 'Phone storage' or how it's called in english.
I want back some free space out of that 'other storage' which takes 4,75GB because as soon as it reaches that 6,76GB I cannot install apps anymore. I'm sure you know what my problem is? I took a lot of time now to search for solutions an did a complete root and have installed CWM, ViperX and did factory resets / wipe data, everything.
Is there no way to get back that memory space? File explorer apps only show me that I have free 1,9GB/2GB of max internal memory but It should be 1,9GB/6,76GB?
Thanks for your help.
Click to expand...
Click to collapse
I recommend go for the new layout
Thanks for the reply, I already changed to the new layout and flashed XenonHD onto the phone. Still some problems there but at least the memory problems are solved.

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