Hey guys, just unwrapped my new N5x and popped in my sim card. Yet for some reason I can't make or receive any calls!
Calls to me go straight to voicemail, and when making an outgoing call it either immediately says call ended or after a while says network unavailable.
The strange thing is that the entire time I'm connected to LTE (full bars) and data works fine (I can use chrome), and I can even send and receive SMS!
It's been like this straight out of the box. I reset the network settings, then factory reset the device, then upgraded to 6.0.1, rinsed and repeated with no luck.
Probably related: I tried setting the phone from LTE preferred to 3G or 2G but it still says connected to LTE. Even did it manually from the *#*#4636#*#* and nothing changed.
I'm using HOT Mobile in Israel and the American version of the phone. All bands are here are supported.
Any thoughts on how to proceed?
Do US specifc models of phones normally work fine in Israel?
I know I had these symptoms when I managed to accidentally swap my UK model to use USA bands. Only potential difference is that I don't think SMS worked for me.
If someone more knowledgeable knows where the "Network settings reset" pulls values from and to, that might help.
Or which partition holds the data that makes a US phone a US version and an EU phone an EU version (assuming it isn't hardware), we could potentially flash stuff.
Yeah they do. I have a friend with a 5x and his phone is working fine. :/
Check your apn settings, re add them again to test.
Maybe your network do not support lte calls, try it on 3g. This was my solution even thought my network supported volte and worked on s6 but not on my 5x.
I see you tried the 3g option, my problem was another app causing the conflict between lte and 3g. Able to source for another spare sim to try?
I deleted the apn settings - no luck. tried 2 different service providers and same results with both
I havnt installed anything yet and wiped the phone to be sure. Could a stock app be causing the conflict? How can I check?
did you try having your friend put his sim in your phone and yours in his to see if it works?
Yep - he's on the same service provider that I am. Didn't work. Also tried a Sim card from a different service provider.
Here is a solution if you still need it http://forum.xda-developers.com/showpost.php?p=64023143&postcount=10
Related
I bought my n7100 on taobao here in China, and it's a Korean version. I put my China Mobile sim card in, and it makes and receives calls, and text messages and can use wifi with no problem.
The only thing is the mobile data doesn't work. I rooted and tried tweakker, and HiNet, to reset my APN and MMS settings, but that didn't work. My phone still thinks I'm roaming.. it displays
this message "Data Roaming, You have lost data connectivity because you let your home network with data roaming turned off".
I've also tried updating the APN and MMS settings manualy with information i've found on the web.
I've googled and searched this forum and I can't find much. I thought it would be an easy APN settings fix but it seems not to be...
I took my phone in to the local China Mobile store they couldn't fix it. I took it to a local android expert here and they didn't know what to do.
Any ideas would be greatly appreciated.
If you bought a Korean Note 2, you don't (shouldn't) have an N7100. I also purchased one through Taobao.
You should have an SHV-E250S, E250L, or E250K. Which one do you have? Check the baseband version under Settings > About device page.
No matter what, you're going to be limited to 2G only with China Mobile.
You're right, It's SHV-E250S, and I'm fine using the 2g in China on China mobile, but I'd just like to know how..any help?
Baseband Version is E-250SKSVLJK
Try removing all modifications to your APN settings.
Next, go into Settings > More settings > Mobile networks > Network mode and change it to GSM only. Also make sure that Data roaming is not selected. Run a new scan for network operators while you're in there to refresh your APN settings to the right ones.
In data network mode I only have 2 options "3g only" or "LTE Preferred" I have it on 3g only. I have now unchecked data roaming, but I don't see any place to scan for network operators. I have included a few screenshots here, sorry i don't know how to insert them.. http://tinypic.com/r/2198djn/6 http://tinypic.com/r/24dhfmx/6 http://tinypic.com/r/2zof98w/6
Now it's obvious why you don't have data. Is this the stock Korean ROM? Are you rooted?
I can point you to a decent ROM that will fix all of this, provided you have the patience to fix it. It's relatively easy.
Yes it seems to be the stock Korean ROM. I am rooted using http://forum.xda-developers.com/showpost.php?p=31801060&postcount=2 I'm more than willing to flash another rom. I've put about 20 hours into this so far, I imagine I can muster enough patience to finish it
Once they give us a damn Korean Note II section, this kind of information will be a lot easier to find.
Try this ROM for now, it's the one I've been using for a few weeks and I love it.
Link source: http://koxda.com/thread-98683-1-1.html
ROM Download: http://pan.baidu.com/share/link?shareid=149494&uk=3355956772
Password: koxda.com
Thanks a lot the rom (715mb) is downloading now, I have tried to flash ROM's on my old galaxy nexus, and on this note II, but I never succeeded, can you please link me to a good guide, on how to flash this rom? thanks.
Odin is included in the download. If you're using Windows 7 you may or may not have the drivers for the phone, and can grab them out of the All-in-one Toolkit. Just installing the toolkit should install the drivers necessary.
http://forum.xda-developers.com/showthread.php?t=1923956
The ROM you're downloading has two files and two pictures, as well. Open the pictures and follow along. All you have to do is click two buttons, select two files, then hit start. It WILL wipe your phone.
I installed that rom you suggested, I went into settings and did GSM only, and had it automatically find my network (china mobile) selected it, rebooted, and still it says i'm roaming so there is no connectivity... any more ideas?
Can you try somebody else's SIM?
There's no reason you should not be getting service unless something is not right with your SIM or phone.
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
my gf will be home from work in a couple hours, I can try her sim card then.. my sim card was cut by me for my old iPhone.. is it possible or likely that the phone can still make and receive calls, but that somehow data connectivity was affected by me cutting the card? also one guy at the phone fixing store tried his sim card (from another company) and internet worked fine he said..
dadroidda said:
I installed the rom you suggested, i went into settings and made it GSM only, also had it automatically correctly locate my network (china mobile) and it said "registered on network".. but it still isn't working, same problem, it says no connectivity cus i'm roaming.. any ideas now?
Click to expand...
Click to collapse
China mobile have various sim plans, from local to province to national. Are you using the sim in the same city in which you bought it? If not and you don't have a national plan, it could be why the phone is showing roaming. In China going from one province to another is already considered roaming unless you have a national plan. This is from my experience back 2 years ago. Also, you best check at a China mobile shop if you have data activated, gprs/edge is not activated by default, you need to ask them to do it.
I would advise you to switch to China unicom as they have 3g/hspa which is much faster than china mobile.
Sent from my GT-N7105 using xda premium
For clarfication, I am in Hainan, and the card is from hainan. I use the same sim card in my galaxy nexus without any problem. I tried my gf's card just now, it didn't say any problem with connectivity, and did not display roaming.. And it shows the G symbol (for 2 or 3 G I assume), and has up and down arrows next to it.. but it doesn't actually work for browsing the web or using apps over the data network.. I even reset all the APN settings and let it automatically find the China Mobile network, but it didn't help.. what if I try to set the APN settings manualy? and any other ideas??
Showing the G symbol is GPRS, which is 2G. You will not get 3G on the N7100, N7105, or Korean model Note 2 on China Mobile.
Sounds like you need a new SIM card. You can try to set the APN manually to make the data work with hers. I've never had to set an APN manually and I've used many phones here with all 3 carriers, so it's a bit odd to me. No clue why your card doesn't work, but since hers is working fine, it's definitely not your phone.
For the record, her card displayed G, but even after messing with settings, I couldn't get it to have working data network..
Today I bought a new card, and had it officially cut to size, put it in the note II and it's still telling me no data connectivity due to i'm roaming.. i'm so frustrated
edit: after restarting a few times and trying to automatically make it register on china mobile .. it worked on the 4th attempt.. it still displays data roaming, and I had to enable data roaming... but now it works, even though it says i'm roaming?? wtf
Ive the same problem with my Korean galaxy note 2 all voice service work perfect but when I tried to turn on data it says insert Usim Card to access network please help
hi. i just got this phone in the states before coming down to panama. it is verizon, but i called them and they gave me the code and now the phone is unlocked....but i can't get coverage here in panama. i've tried sim cards from a few of the local operators and none of them seem to work. i sure hope someone can help....here's what i've done so far: (oh, pls b patient, i'm a bit of a technophobe)
-unlocked sim. phone gives me sim lock is disabled message....that means i'm good to go, right/
-set phone to gsm only mode.
-software is androaid version 2.3.4
verizon global services told me that everything was as it should be and that the phone should work w/ a local sim card so i'm not really sure where to turn to......hopefully someone here can help. verizon also told me that the phone should work on the frequencies here. i have a claro sim card, but have also tried movistar, digicel, and masmovil. i was told that they use either 850 or 1900.
so, i'm totally stumped. hopefully i'm missing something stupid....btw, tried the sim in other phones (from europe and panama) and it worked w/ them. don't think it's a hadrware problem, but am i missing something? is there a setting change? do i need some kind of software update?
thanks!
update- get cell phone reception w/ gps on
don't know if this will help anyone get to the bottom of this issue, but i realized that when i have the gps on, i get full bar coverage. unfortunately, i can't leave the app on in the background. this makes me think it could be a hardware issue....bad antenna? anyone have any ideas
Same problem
I have the same issue as OP. Got my phone sim unlocked, and it runs on SenseMOD-2012-05-18-225643 Android 4.0.4.
For once I did a factory reset, skipped verizon activation (can´t do and won´t work because I´m not in the USA and do not have a verizon SIM or service), set my network preference to GSM/WCDMA, and the network wasn´t working.
Rebooted, my network is identified as soon as it starts, but then it goes to "No Service". Try to search for network but my carrier does not appear.
Any help?
EDIT:
Playing around with the phone, setting GSM as your network and restarting the phone let me make phone calls. No internet though and the APN was configured correctly. The "E" symbol for the internet blinked once in a while, but never got service.
Also, playing around some more, got my phone to not recognize the network again by removing the SIM another time. This sucks.
Hi all,
My problem is that my Galaxy S3 (i747M) cannot make or receive phone calls*, but I can send or receive most SMS**, and my LTE data is fine***. I've tested to ensure it's not my account with Rogers, or my SIM card. I took my SIM card and put it in two other phones, and both worked just fine (one Rogers, one Telus). Putting their SIMs into my phone and the same problem as with my own SIM in my phone. I have unlocked my S3 using the 4.2 trick, but I didn't have this problem back then. I'm assuming this isn't causing me issues now.
I used asterisks because each of the above has some additional details:
* I cannot reliably make and receive phone calls. For example, I can try calling the same phone number (home) 10 times, and it may only go out once. From my home phone I can try calling my cell phone 25 times and only get through once. Every time my calls out fail, it either sits at "Dialing..." for 30 seconds before ending in "Call Ended 0:00" or just immediately drops the call without the 30 seconds of "Dialing...".
** Most of the time I can send and receive SMS from any other cell phone. Occasionally a message won't send out even though I have 4/5 signal bars. Resending the message works. Not sure if this is related to my issues with calling.
*** LTE data is fine (using LTE APN). Switching away from LTE to just 4G/H+ and data is a bit spotty. Sometimes it connects, sometimes it doesn't. LTE always connects just fine.
I've tried all sorts of flashing and reflashing:
- problem started when I was on S3Rx 4.0, but I never thought much of it because most calls went through fine
- problem got worse when I was on Lollipop (CyanideL), progressively so
- used Odin to flash stock NF2 (downloaded from Sammobile site), was no different than when I was on Lollipop (CyanideL)
- used Kies to flash stock N__ (forgot exactly which one), still no different
- flashed different bootloaders and modems
- while in stock NF2 firmware, went into *#2263# and made sure it was set to Automatic.
So any ideas what problem this is? I just find it extremely odd that calls almost always fail, yet SMS and data aren't a problem. Of course, when my SIM is in another phone (Nexus 5 on Telus, Galaxy S5 on Rogers) I was able to do everything without any problems: calls, SMS, and data.
Thoughts as to what this could be? Is this a hardware issue? If it's software, what could it be? My warranty's out and I'm willing to flash anything or pop the phone open (already have to make sure antenna isn't disco'd).
Thanks!
Have you tried the fob1 firmware? It's the latest kk release for the Canadian s3.
Yup, that's the firmware I'm currently on. Downloaded it from SamMobile, flashed via Odin. I'm literally running the stock firmware right now, no root, only TWRP as recovery so I can more easily flash any modems or bootloaders (vs using fastboot).
OK, so further to this issue, I contacted Rogers technical support. Spent about half an hour on the phone with the tech, went through a few things:
1. He reset my voice account, didn't help
2. Had me search in the "Network Operators" list, no networks ever show up
3. Had me use my old phone (Nexus S, network unlocked) to ensure that it's not my account. All tests with the Nexus S went fine.
4. Had me test different network bands. Bingo!
The phone can place and receive calls when I set the network mode to 2G only (or GSM only). 3 out of 3 calls came in, 3 out of 3 calls went out. Then again later we tested incoming and outgoing calls, still on the 2G network.
So technically problem solved, but realistically not really. I am able to get voice, text, and data (solved!), but I'm paying for a LTE data package and should at least be getting 3G mad.
Any idea why my phone would be working on the 2G network and not on the other ones (3G, H+, LTE)?
This is crazy but the baseband and modem are one fob1? I know you said you flashed a stock rom but it may be worth checking.
My niece is using an unlocked bell s3 on Rogers and she has no problem with voice, data, or text when setting the network to wcdma only or wcdma/LTE.
Yes! Both Baseband (modem) and bootloader are the same. I just downloaded Phone Info (Samsung) to check this, and they both report being FOB1.
Now here's something that's irking me quite a bit. I only just discovered this and do not know if it is of consequence to my problem: I have no PDA or CSC version and Latest Firmware is reporting "Not Found" in the Firmware tab of Phone Info. I've attached a screenshot so you can all see what I mean. Is that normal?
Is phone running a custom rom?
That's right, I just restored a NANdroid of CyanideL (5.1.1).
So this also happens on a stock fob1 rom too?
I am almost tempted to say it may be a hardware issue.
That's right. This happens with a custom ROM (e.g. CyanideL, 5.1.1) as well as a stock ROM that's been freshly flashed via Odin (FOB1, 4.4.2). When flashing with Odin, I'm doing a full wipe via TWRP. Wiping /data partition as well.
I'm inclined to believe this is also a hardware issue, but it just seems bass ackwards in that I can get everything (minus LTE) working while on 2G, but I lose voice access if I move up beyond 2G. I could understand if I couldn't get any voice, SMS, or data, but that going down to 2G solves all my problems... it just seems weird!
Can you try the phone on another carrier? This would probably be the final test you could do. Sounds like you have tried everything.
Yup, tried that earlier on, when I tested my SIM card in some friends' phones (one on Rogers, one on Telus), and while doing that also tested their SIM cards in my phone. With their SIM cards in my phone, the same problem happens as when I'm using my own SIM card.
Gah! It's frustrating, but something I can live with for now until I can get a new phone. I just still can't get over the "everything's fine" on 2G, but moving up to 3G or beyond and I completely lose voice. A colleague of mine has the same phone and the same plan, bought only a month or two before I bought mine. He's got no problems at all with LTE and voice. Although he was on the unofficial CM 12.1 nightlies (5.1.1), I don't think that would have any perceivable difference than when I was on CyanideL 15.x (also 5.1.1).
Hello,
My motherboard went to heaven and I bought a lg g3 with a broken screen from a local ad site. Switched motherboards and everything was fine until I tried to make a call as it losses the network and does not allow me to make or receive calls. Oddly enough I have 4g data and everything else works.
When I switch network to only 2G or only 3G the phone losses the network and I have no data. If I put "automatically switch between 2G, 3G, 4G" I have 4G data but I can not make or receive calls.
I installed xposed and imei changer thinking that I had bought a stolen phone, changed the imei number and still no network.
It does not matter if I am on stock or any other rom. I thought about flashing different modems but I guess it would be wasting my time.
If anybody could help I´d be grateful.
fluffier said:
Hello,
My motherboard when to heaven and I bought a lg g3 with a broken screen from a local ad site. Switched motherboards and everything was fine until I tried to make a call as it losses the network and does not allow me to make or receive calls. Oddly enough I have 4g data and everything else works.
When I switch network to only 2G or only 3G the phone losses the network and I have no data. If I put "automatically switch between 2G, 3G, 4G" I have 4G data but can not make or receive calls.
I installed xposed and imei changer thinking that I had bought a stolen phone, changed the imei number and still no network.
It does not matter if I am on stock or any other rom. I thought about flashing different modems but I guess it would be wasting my time.
If anybody could help I´d be grateful.
Click to expand...
Click to collapse
I assume you have checked the APN settings, the motherboard matches your variant and you reflashed the modem. Can you test it with another SIM card? Maybe the new "motherboard" is also faulty...
Saratoga79 said:
I assume you have checked the APN settings, the motherboard matches your variant and you reflashed the modem. Can you test it with another SIM card? Maybe the new "motherboard" is also faulty...
Click to expand...
Click to collapse
I have now checked APN settings and they are fine but I dont see why they would affect the problem, as I said I do have data (4G), the motherboard matches my variant and I have now reflashed the modem (just in case) and it does not work (thanks for the suggestion). I have tested it with another sim card, no success.
Any more ideas?
I have a pixel 3xl, up to date stock non rooted, on straight talk lte/cdma Verizon network. I got a text saying straight talk now has VoLTE so I tried to find it in settings but there's no option for it. When I search it it comes up but when I click it it goes to mobile settings and it's not there I did the *#*#4636#*#* and it's also grayed out there. I changed the network mode in that diag screen to lte/cdma to see if that helped, was on global before i think. Still no VoLTE and for some reason I can't make calls. I have data, can send and receive texts but when I go to call it says no network. Removed Sim card didn't fix it, restarted it. Safe mode doesn't help either. Tired clicking trigger carrier provisioning, updated the smsc. Change mobile network to lte only, back to global, lte/cdma. I have no idea what else to try. Straight talk is basically useless for customer service so I haven't even tried yet lol.
Update!! It works!! Somehow I either damaged my sim card when I switch from my pixel 2xl to this 3xl and it somehow lasted till now. Or when I changed my network settings something wrote to the sim?( And it messed it up?? IDK much about how the phone and sim interact with each other)... But I did have a 2 year old sim card, it did not have VoLTE or wifi calling capabilities I now realize. So I bought a new SIM card at Walmart and activated it though the straight talk app on my account and kept the same number. Works perfectly and I now have VoLTE, no wifi calling yet but the option is now there and lets me click it but it fails. Doesn't matter to me, I'm just happy to have VoLTE. I'm leaving this post because straight has horrible customer service and I could find anyone who ran into this specific issue.