crash, crash and crash again: please help me! - ZenFone 2 Q&A, Help & Troubleshooting

hi to all.
in the last days i had some errors on my zf2 (ze551ml): too many apps crash continuously so i've do a factory reset.
after that and the first boot asus keyboard continuously crash and many app (google play service, google maps...) crash too. to connect with wifi i need many attemps (one for each character!)
so i tried to flash firware with adb sideload. all done but after reboot same continuously crash as before appears...
i already cleared cache in recovery many times but not helping.
i wad rooted (motode 3, with ota available) but stock and update to 2.20.40.160
how i can fix it?:crying::crying::crying:

What firmware are you on? Have you tried factory reset? Are you stock/rooted/unlocked??

ASUS_Khang said:
What firmware are you on? Have you tried factory reset? Are you stock/rooted/unlocked??
Click to expand...
Click to collapse
already written: firmware 2.20.40.160, rooted, stock
with last flash i think now i'm not rooted but , anyhow, 2.20.40.160
factory reset done some times with a cache wipe before and/or after

ElGato74 said:
already written: firmware 2.20.40.160, rooted, stock
with last flash i think now i'm not rooted but , anyhow, 2.20.40.160
factory reset done some times with a cache wipe before and/or after
Click to expand...
Click to collapse
Yeah tough call, not sure what might be causing it. If you factory reset and get these crashes, then it's not an app problem. Can you run a log of the crashes, or at least describe in detail what's happening when it crashes?
Thanks,
K

well... i don't know how but i fixed it!
i tried many times everything i found in this forum but the solution is (really i thinking, i'm not sure because i have no a list for all attempts) this:
flash last firmware, the same i have previously (v.160 because previous releases stopped during install) with adb sideload
wipe cache
3 times this two passes:
- wipe everything (factory reset)
- reboot in recovery​
wipe cache
reboot
thanks anyway for helping me

Related

Upgrade to Tmobile T989UVLDE

My phone today did an OTA update and keep bootlooping.
so i restore to stock KL1 and connected it to kies.
it downloaded the new update went through the entire process and has be boot looping since.
any ideas if this is normal and when it will stop?
There are a few threads in here with the same issue, I had the same issue as you. Read here http://forum.xda-developers.com/showthread.php?t=1696776. I ended up going to T-Mobile and doing a warranty exchange, explaining to the worker that the OTA sent my phone into a constant boot-loop. I read somewhere Mr Knitty said a factor reset would fix the issue, haven't tried it since my replacement phone arrived.
I believe if you do a factory reset/wipe it will fix your issues, if not try booting into recovery and wiping your cache etc this should fix you up.
mjg688 said:
I believe if you do a factory reset/wipe it will fix your issues, if not try booting into recovery and wiping your cache etc this should fix you up.
Click to expand...
Click to collapse
i was just about to update the fix i did but you beat me to it.
thanks for the reply it is greatly appreciated
I rebooted into recovery and did the wipe and that did the trick
Cheers!
Manually ODIN the LDE update over it and it shall work, don't lose your user data for no reason..

Phone messed up after OTA update + reinstall. Any ideas?

I bought a T-Mobile Samsung Galaxy S III yesterday. It was working like a champ. I tapped the Software update button, it installed, rebooted, poof phone + contacts icons are now turned into little android icons, the apps are gone. Every app on the phone is crashing, Factory Reset doesn't remedy this.
So I decide, oh okay, I'll restore the stock rom that came with it. Did this after much trial and error but now everything on the phone is crashing constantly. The UI won't even stay running for more than 1 minute.
So far I have tried: Reinstalling the original stock rom, and the updated stock rom.
( T999UVALEM_T999TMBALEM_T999UVALEM_HOME.tar.md5 and T999UVALH2_T999TMBALH2_T999UVALH2_HOME.tar.md5 )
I was using a tool I found here called Samsung Galaxy S3 QCom ToolKit.
I have tried everything and I am at wits end.
Reflash one of them. Wipe all including /data /cache /dalvik-cache /system before you flash. As soon as its finished reboot straight to recovery and wipe data/factory reset
billard412 said:
Reflash one of them. Wipe all including /data /cache /dalvik-cache /system before you flash. As soon as its finished reboot straight to recovery and wipe data/factory reset
Click to expand...
Click to collapse
It suddenly works again after rebooting several times (Nothing has crashed at all so far)
I wish I could offer an explanation as to why it suddenly works now. I used to be really big into android but we are talking back when the HTC Hero on Sprint was new.
hiimcody1 said:
It suddenly works again after rebooting several times (Nothing has crashed at all so far)
I wish I could offer an explanation as to why it suddenly works now. I used to be really big into android but we are talking back when the HTC Hero on Sprint was new.
Click to expand...
Click to collapse
I would go into recovery and wipe system, data, cache and dalvik cache then use ODIN and flash T999UVALH2_T999TMBALH2_T999UVALH2_HOME.tar.md5 just to make sure you dont have any problems like this again in the future, especially if it crashed and after several reboots and it is finally working. Start FRESH.

[Q] Nexus 7 (2013) not working.

Following the 4.4 update both cameras stopped working
When I open the app, the tablet freezes and I have to re-boot again.
I've done:
Boot in safe more several times,
Uninstalled the stock app and reinstalled
Tried different apps.....
Nothing works
Thanks for your suggestion.
If it didn't work directly after the factory update, then something may have gotten messed up when running it. Have you tried wiping caches or a factory reset? A more worse case scenario would be flash some of the factory images again (like system) to see if it fixes it.
prsterero said:
A more worse case scenario would be flash some of the factory images again (like system) to see if it fixes it.
Click to expand...
Click to collapse
Could you please explain an bit more on this.

[Q] Grand rebooting problem help

my galaxy grand continue to reboot, i even flash the stock 4.1.2 and 4.2.2 firmware but still the phone reboots, it only reaches the wifi setup, then it restarts, please help.
chrowley said:
my galaxy grand continue to reboot, i even flash the stock 4.1.2 and 4.2.2 firmware but still the phone reboots, it only reaches the wifi setup, then it restarts, please help.
Click to expand...
Click to collapse
The information provided by you is not sufficient.There are some points i would like to know about.
Have u rooted your device?
Are you flashing through ODIN?
ROM version?
Did you make data wipe/ cache wipe before flashing over a previous firmware?
There are many threads associated with this.So please take a look over that.If you don't find answer then we are here to help you
ashwin77sgg said:
The information provided by you is not sufficient.There are some points i would like to know about.
Have u rooted your device?
Are you flashing through ODIN?
ROM version?
Did you make data wipe/ cache wipe before flashing over a previous firmware?
There are many threads associated with this.So please take a look over that.If you don't find answer then we are here to help you
Click to expand...
Click to collapse
yes sir rooted, i flash the firmware through odin, then i figured out that i have a backup so i restore it and its a yes it starts, , but the problem is sometimes it reboots and the screen is blinking sometimes, any solution for this sir? thanks in advance
chrowley said:
yes sir rooted, i flash the firmware through odin, then i figured out that i have a backup so i restore it and its a yes it starts, , but the problem is sometimes it reboots and the screen is blinking sometimes, any solution for this sir? thanks in advance
Click to expand...
Click to collapse
Thanks for Calling me "Sir". But seriously no need to say it. Say it to real developers.
Now coming to the topic,
For your information,keep in mind that when u flash the Official firmware through ODIN, You loose the root access.
Don't restore any backup. Just flash through ODIN. After flashing Wipe Cache and Data wipe is recommended too.
To gain the root access again you need to flash recovery from ODIN.
Other members looking at this this thread please correct me if i am wrong .I still not getting which backup the guy is talking about.
ashwin77sgg said:
Thanks for Calling me "Sir". But seriously no need to say it. Say it to real developers.
Now coming to the topic,
For your information,keep in mind that when u flash the Official firmware through ODIN, You loose the root access.
Don't restore any backup. Just flash through ODIN. After flashing Wipe Cache and Data wipe is recommended too.
To gain the root access again you need to flash recovery from ODIN.
Other members looking at this this thread please correct me if i am wrong .I still not getting which backup the guy is talking about.
Click to expand...
Click to collapse
oh sorry sir, i'll make it clear, my last firmware is 4.2.2 and my rom is GENNEXT, but when i encounter the problem, i tried to go back and flash the 4.1.2 stock firmware, then later i discovered that i have a backup from my previous rom(GENNEXT running 4.2.2 firmware) so i flash again the 4.2.2 stock firmware and flash the philz touch recovery, wipe data/factory reset, wipe cache and wipe dalvik cache then restore the back up, then my phone is restored but theres another problem sometimes the screen blinks and the phone reboots in a few minutes after the startup.
chrowley said:
oh sorry sir, i'll make it clear, my last firmware is 4.2.2 and my rom is GENNEXT, but when i encounter the problem, i tried to go back and flash the 4.1.2 stock firmware, then later i discovered that i have a backup from my previous rom(GENNEXT running 4.2.2 firmware) so i flash again the 4.2.2 stock firmware and flash the philz touch recovery, wipe data/factory reset, wipe cache and wipe dalvik cache then restore the back up, then my phone is restored but theres another problem sometimes the screen blinks and the phone reboots in a few minutes after the startup.
Click to expand...
Click to collapse
OK. Then it may be the problem with your GENNXT ROM cause the problem occured after restoring Backup.Try the fresh install of latest build of GENNXT rom.
ashwin77sgg said:
OK. Then it may be the problem with your GENNXT ROM cause the problem occured after restoring Backup.Try the fresh install of latest build of GENNXT rom.
Click to expand...
Click to collapse
i already tried it sir but it didnt solve the problem, it passes the setup but after a few minutes the phone reboots.
You might want to try one of the AOSP-based ROMs (CM11/Slimkat/Carbon/Omni/ProBAM) and see if it fixes the issue. If it still reboots even after installing one of those ROMs, then you probably has a faulty hardware. If it stops rebooting,then you probably has a corrupted installation of stock firmware...
Faulty hardware = get it to a service center, but be prepared to pay some bucks because you have already lost your warranty...
Corrupted stock firmware = try to flash the firmware again via Odin but DON'T RESTORE ANY BACKUP. If it still reboots, redownload the firmware package and reflash.
I'm not an expert, but I figured that your phone is already unusable by constant rebooting... let's just solve it by trial and error.
naufalhadyan said:
You might want to try one of the AOSP-based ROMs (CM11/Slimkat/Carbon/Omni/ProBAM) and see if it fixes the issue. If it still reboots even after installing one of those ROMs, then you probably has a faulty hardware. If it stops rebooting,then you probably has a corrupted installation of stock firmware...
Faulty hardware = get it to a service center, but be prepared to pay some bucks because you have already lost your warranty...
Corrupted stock firmware = try to flash the firmware again via Odin but DON'T RESTORE ANY BACKUP. If it still reboots, redownload the firmware package and reflash.
I'm not an expert, but I figured that your phone is already unusable by constant rebooting... let's just solve it by trial and error.
Click to expand...
Click to collapse
This is probably the best explained and most direct definition of what to do and what may be happening with our ever-rebooting Grands.... Thank you!!!
Had to create an account to thanks naufalhadyan
I was running on LineAgeOS 13.0 for a while until yesterday, when I went to install some random play store app and it crashed then went on a infinite rollercoaster with absolutely no fun making loops every time it got of the boot animation, did a factory reset, on the 2nd or 3rd app it crashed and looped, flashed another .zip with the rom, same, installed an RRemix on the same version (I like the 6) and when installing another random playstore it crashed the same way, now i'm on a AOSP 6.0 flashed from the recovery and so far i've been downloading the entire play store (just for kicks) and its smooth.
I don't use come to this troubleshooting section but on the last 24 hours there were some major bugs regarding endless loops, maybe a play store update came bugging our grand duos'? Is that even possible?
victorsmarotta said:
Had to create an account to thanks naufalhadyan
I was running on LineAgeOS 13.0 for a while until yesterday, when I went to install some random play store app and it crashed then went on a infinite rollercoaster with absolutely no fun making loops every time it got of the boot animation, did a factory reset, on the 2nd or 3rd app it crashed and looped, flashed another .zip with the rom, same, installed an RRemix on the same version (I like the 6) and when installing another random playstore it crashed the same way, now i'm on a AOSP 6.0 flashed from the recovery and so far i've been downloading the entire play store (just for kicks) and its smooth.
I don't use come to this troubleshooting section but on the last 24 hours there were some major bugs regarding endless loops, maybe a play store update came bugging our grand duos'? Is that even possible?
Click to expand...
Click to collapse
Even iam facing the same issue
phone reboots automatically and doesnt even start... infinite bootloop. Was working fine and suddenly this issue came up from nowhere(past 2 weeks) ..
Iam using Resurrection rom 5.7.4 (Marshmallow)
Damn I was on AICP 11, when this exact strange bootloop problem occurred for no rhyme and reason. I know the hardware is fine, the issue arises from installing apps from playstore, the moment it goes beyond a certain app limit in the device, it will start endless bootloop, I am sure this is Google's doing. Anyways this is not a hardware issue and I know more people will be coming here looking for answer to this issue. I have tried both the opengapps and deltagapps, same behaved this way, it never happened before and lately google have introduced one other app which is google's android instant app that will sit in your device, even though you need it not not. very well google for using our precious internal data to around 500Mb to 1Gb.
formating data partition solves this issue, temporarily but you lose your apps and data.
I had successfully avoided this issue when I stopped installing more apps on my device, It took me 2 tries and I found a perfect balance of 4-5 apps, it came crashing again when I tried installing the 7th app.
I don't know if other ROMs will be able to handle this bug, but I know it's time for me to look for another ROM, I was happy with AICP 11, for more than a year. Sad.
Reading about this issue, I came to know this is prevalent on all CM marshmallow based ROMs. So, going to flash Nougat or kitkat or the stock ROM should probably fix this.
Try a new battery.

Need help in resetting the phone.

Good Evening to all,
As per the title says, I need help on how to safely resetting my OP5T to factory setting.
My phone is rooted. I don't mind if I loose the root access or not, I'm still going to root it back anyway.
I think I messed up some setting or whatnot on the phone and am to confuse to trace back what I did wrong.
If you guys so kindly guide me to where should I look to wipe everything to new, I'll be appreciated.
* some of the problem that I'm facing right now including "because an app is obscuring a permissions request, settings can't verify your responses" whenever I try to verify my computer rsa keys, microphone volume too low on earphone or headset as I already tried 3 brand new earphone and headset and the result is still the same.
Thanks.
Settings - System - reset options - erase all data (factory reset)
otherwise
Reboot into recovery(Hold power + vol-) - wipe with default settings
after process is complete perform first boot and then reboot and flash magisk.
EDIT: You could have gotten this info from google in couple of minutes.
pinnekeshaar said:
Settings - System - reset options - erase all data (factory reset)
otherwise
Reboot into recovery(Hold power + vol-) - wipe with default settings
after process is complete perform first boot and then reboot and flash magisk.
EDIT: You could have gotten this info from google in couple of minutes.
Click to expand...
Click to collapse
Thank you the reply.
I did google first before posting this. It just that some people said that factory reset sometime just wipe the media but not the system. Some said factory reset on root will cause the bootloop. I'm just trying to make sure everything goes smooth.
But thank you anyway. Sorry for taking your time.
DanialD4 said:
Thank you the reply.
I did google first before posting this. It just that some people said that factory reset sometime just wipe the media but not the system. Some said factory reset on root will cause the bootloop. I'm just trying to make sure everything goes smooth.
But thank you anyway. Sorry for taking your time.
Click to expand...
Click to collapse
Go to twrp
There is a option of factory reset just swipe to do a factory reset and reboot to system
Or
Go to twrp / advance wipe / select cache , dalvik cache, data and swipe
Done
sauaditi said:
Go to twrp
There is a option of factory reset just swipe to do a factory reset and reboot to system
Or
Go to twrp / advance wipe / select cache , dalvik cache, data and swipe
Done
Click to expand...
Click to collapse
So I did it and then restarted in twrp all the time ... Then how to clean the rom?
Princeland said:
So I did it and then restarted in twrp all the time ... Then how to clean the rom?
Click to expand...
Click to collapse
what is the issue exactly? and what you want to do?
sauaditi said:
what is the issue exactly? and what you want to do?
Click to expand...
Click to collapse
I want to do a factory reset, leave the mobile like when I bought it but keep the root of Magisk and the twrp

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