So yesterday I turned off WiFi to head out and my lte won't connect, it connects on 3g when I switch the settings but lte won't connect lte anymore. I also factory reset....same issue. I'm thinking it's a defective component.
Anyone got some pointers?
punypowr1 said:
So yesterday I turned off WiFi to head out and my lte won't connect, it connects on 3g when I switch the settings but lte won't connect lte anymore. I also factory reset....same issue. I'm thinking it's a defective component.
Anyone got some pointers?
Click to expand...
Click to collapse
Could be down towers
Related
Hey guys,
Is there a bug since the last OTA update with the wifi not letting the 3G connection access data when wifi is on? Seems like I have to turn off wifi for the 3G to pull data.
Its not an issue when I have a strong wifi signal, but when its weak, or non-existent, the phone does not seem to switch over to the stronger 3G signal.
It was definitely not like this before the OTA.
Thanks in advance for any advice!
I am pretty sure when you are connected to wifi, it kills the 3g because the wifi can replace any 3g data connection
Veereihen6 said:
Hey guys,
Is there a bug since the last OTA update with the wifi not letting the 3G connection access data when wifi is on? Seems like I have to turn off wifi for the 3G to pull data.
Its not an issue when I have a strong wifi signal, but when its weak, or non-existent, the phone does not seem to switch over to the stronger 3G signal.
It was definitely not like this before the OTA.
Thanks in advance for any advice!
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Click to collapse
It has always been like this, wifi will always overwrite 3g
tkrechel said:
It has always been like this, wifi will always overwrite 3g
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Click to collapse
I understand that wifi is a faster connection than 3G, but when there isn't a wifi connection, or there is a super spotty wifi signal, the phone doesn't switch over to 3G anymore.
hmmm. I am pretty sure mine turns off when when I am out of range. But if I am still close to the router it kinda poops out and sticks on wifi. I will check when I am out later.
The only suggestion I have is to put a wifi power widget on one of your screens to easily switch off if you are on a spotty network
elegantai said:
hmmm. I am pretty sure mine turns off when when I am out of range. But if I am still close to the router it kinda poops out and sticks on wifi. I will check when I am out later.
The only suggestion I have is to put a wifi power widget on one of your screens to easily switch off if you are on a spotty network
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Click to collapse
yep, that's what I've resorted to doing for now. I'm 99% certain that it wasn't like this before that last OTA update. The only reason I ever had to turn wifi off before was when I was using my bluetooth headset.
Here is a little test you could try. IMO it should check to see if you dont fall back to 3G when you lose wifi signal.
Have wifi turned on and connected. Go to setting-wireless & networks-wifi settings. Where it says wifi network press the network you are connected to and press forget. This will disconnect you from that network and it should fall back to evdo. If it does then it is working properly.
All of the sudden yesterday my phone stopped connecting to 3G. I can still connect to 4G when available. I can make/receive phone calls and I can send/receive texts. I am fine when on WIFI. I have no data connection on 3G.
I have tired everything I can think of. Toggled LTE / CDMA. Factory reset the phone. Called Verizon. Nothing helps. Under Settings / About Phone / Status / Mobile network state it says either connecting or disconnected when on 3G.
I reactivated my incredible and the 3G connects right away. I deactivated the Incredible and went back to the Nexus and I still have no data.
Does anyone have any suggestions to try on the Nexus?
dial *#*#INFO#*#*
Go to phone info and turn off 4G for a moment and when conencted to CDMA then press menu (its the colon) and then ENABLE DATA CONNECTION.
If that doesn't work, I would go exchange it, you may have a bad radio
stretched said:
If that doesn't work, I would go exchange it, you may have a bad radio
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I have a replacement coming but I'd like to see if there was something else I can do to get it to work for the weekend. I have had the phone since the release date and it's just yesterday that this started happening
Why not flash a new radio if the cause is a bad radio..
wilsonlam97 said:
dial *#*#INFO#*#*
Go to phone info and turn off 4G for a moment and when conencted to CDMA then press menu (its the colon) and then ENABLE DATA CONNECTION.
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Click to collapse
If I have WIFI and 4G off it doesn't even give me that option in the menu.
I'm wondering if anyone is having issues with the new radio (GA02) connecting to 3G. My Gnex keeps loosing 3G randomly or after leaving a Wifi network, sometimes it would take a long time or never connect. I have to keep rebooting the phone until it connects.. any suggestion??
Do you have data roaming enabled?
WiredPirate said:
Do you have data roaming enabled?
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yes.. everything is checked under the roaming settings.
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
millerliteguy said:
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
Click to expand...
Click to collapse
Some phones do this and some do not. Mine did it on stock but when I flashed Jedi it no longer did that.
You can install the X posed framework with Wanamaker module and enable the 4G let icon all the time. That's what I do.
I would have to assume the radio goes into a lower power mode when WiFi is on. Do you really need your radio to tx/Rx full blast when on WiFi? Just because no bars are showing does not mean you don't have signal. I have wondered about this myself, because often this phone and others have exhibited the same behavior. Checking your signal manually always assures me that my radio hasn't shutdown. You don't need LTE anyways as there is not voice over LTE and I would rather have it downgrade to umts which I am sure it does. I do wish there was an option to over ride this for those rare moments you are expecting an important phone call but at the same time I am not that insecure nor do I let technology rule my mindset like that.
sent from my sm-900t.
---------- Post added at 06:52 PM ---------- Previous post was at 06:49 PM ----------
Forgot to add that when you do not have any signal you get the no signal circle which is rare when I am in a place I know I have good signal.. And when you see no signal in a place you think you should have full signal often times there are the other variables to consider.
sent from my sm-900t.
millerliteguy said:
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
Click to expand...
Click to collapse
I had the same problem and people made fun of me on here and said I didn't set my wifi calling preferences properly. Well, I did, and I'm sure you did too. The only thing that fixed it for me was flashing a custom rom. Both custom roms I've tried fixed it (MyRom and Wicked). Bug in the T-Mobile Rom if you ask me...
I'm on Tmobile and I'm having the same problem you have. I lose 4G LTE when my wifi is on. Wifi calling is off because of the caller id issue with oli or ;63, but that still occurs even with wifi and wifi calling off. It's hard for me to make a call on wifi since it will keep trying to redial with no reception. I always have to turn off wifi just to get my bars back and go on 4G to make a phone call.
It's pretty irritating if you ask me; hope either Samsung or Tmobile will make a software update asap.
millerliteguy said:
I have the Note 3. And everytime I connect to WiFi my cell signal goes from full LTE signal to nothing. If I turn the WiFi off my cell signal comes back.
I have WiFi calling turned off - Can someone please help me with this.
Thanks
Click to expand...
Click to collapse
Why do you want LTE on if WiFi is on.
When both networks are enabled then you are attached to two IP networks.
How are you going to make your IP traffic route if it is attached to two different networks?
I'm not saying it can't be done, I'm just saying that is the way it would be designed to work I would think.
There are definitely tools out there that show that they are not both active at the same time
I'm going to interject on this subject because it is annoying as hell. First of all I have the same problem, but when I'm connected to wifi, my cell signal drops to nothing and if I'm on a call I hear nothing but choppy voices and the calls always drop within 2 minutes. It may put the cell radio into a low power status but it also makes making or receiving calls unbearable or even impossible on wifi. I use a data on off widget and when I'm not using my phone I turn the data off, so this is not remotely an issue with me. My ability to talk on the phone is a huge issue and cell signal drop for me has caused me to never connect to wifi on my G-note3.
Sounds like the WiFi calling bug. My cell signal is terrible at my apartment on WiFi so I have low signal issues regardless. I have no problems in other places when connected to WiFi and making phone calls. I am on at&t though and do not use WiFi calling.
sent from my sm-900t.
I had the same issue with my first note 3. I went back to tmo and argued It the no signal issue. It showed no signal when wifi was on but the cell was preferred over wifi calling. Turned off wifi signal, on no signal. Then after a few minutes the bars appeared back with wifi on. The manager came and told me that's normal for the bars to disappear. I said No Way Because they were there yesterday. But she said it's normal with wifi on I said I don't use wifi calling be I have good signal in house, But Need It on for browsing. She that's how it is I said bs, so I looking at my phone and I see no signal bars unless I turn off wifi or use wifi calling. Don't think so. And they only way I can check for signal is when I'm on wifi is to call.. No way. She said it's not a phone issue but a tech issue. I said it's the phone why was it on for the last 13 days ago now gone with wifi on. Finally she said she would exchange it. All this bs and she is my friend too. Now my phone doesn't have the issue but has rebooted by itself once again. I knew it was coming because the phone just froze on the flip app. I like Android and it's features, but damn I mess ios's stability.
Have you all checked your status when on wifi?
Sent from my SM-N900T using Tapatalk
les_garten said:
Why do you want LTE on if WiFi is on.
When both networks are enabled then you are attached to two IP networks.
How are you going to make your IP traffic route if it is attached to two different networks?
I'm not saying it can't be done, I'm just saying that is the way it would be designed to work I would think.
There are definitely tools out there that show that they are not both active at the same time
Click to expand...
Click to collapse
It's not about LTE and attempting to use data, it's that you lose all cellular coverage so you can't make calls. Even if I'm getting 100% of my data from my wifi, I still need to maintain a connection to the mobile tower to route calls (with wifi calling disabled, which I immediately do because it's unreliable and sucks).
HughesNet said:
Mine did it on stock but when I flashed Jedi it no longer did that.
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Click to collapse
Do you have a screen shot of it?
I assume when on Wifi and Wifi calling off, 4G LTE is not on because it's primarily on Wifi but you have signal bars.
With Wifi on and Wifi calling on, again the Wifi icon over takes the 4G logo. But the signal bars are down to zero because your using Wifi signal due to Wifi calling.
Just because it doesn't show signal bars doesn't mean you don't gave signal. Your dBm and asu trump bars.
Sent from my SM-900T.
apols said:
It's not about LTE and attempting to use data, it's that you lose all cellular coverage so you can't make calls. Even if I'm getting 100% of my data from my wifi, I still need to maintain a connection to the mobile tower to route calls (with wifi calling disabled, which I immediately do because it's unreliable and sucks).
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Click to collapse
I see his pic in the first post now.
I also see how I misread it.
There are 3 separate Radios at least that we are talking about here.
I think the OP should check this setting.
Settings >> Connections >> More Networks >> Mobile Networks >> Network Mode
Then tell us how it is set
Same issue here with Wi-Fi calling off and Wi-Fi on. I think it's just a bug with the signal meter.
Sent from my SM-N900T using XDA Premium 4 mobile app
LaloHigh said:
Have you all checked your status when on wifi?
Sent from my SM-N900T using Tapatalk
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Click to collapse
Not sure what I am supposed to be looking at? The mobile network state? Mine also says disconneted when Wi Fi is on. Although my cell bars do not go down when I turn on Wifi is still says "disconnected". What does it mean? I tried calling my number it still receives calls.
les_garten said:
I see his pic in the first post now.
I also see how I misread it.
There are 3 separate Radios at least that we are talking about here.
I think the OP should check this setting.
Settings >> Connections >> More Networks >> Mobile Networks >> Network Mode
Then tell us how it is set
Click to expand...
Click to collapse
It is set as follows - LTE/WCDMA/GSM (auto connect)
millerliteguy said:
It is set as follows - LTE/WCDMA/GSM (auto connect)
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Click to collapse
Do you have any trouble making phone calls when you turn on wifi?
You may want to install "Network Signal Info" or some of the Network info tools and examine your signal levels with and without Wifi to see if these is any change.
"Network Signal Info" is a little buggy BTW
les_garten said:
Do you have any trouble making phone calls when you turn on wifi?
You may want to install "Network Signal Info" or some of the Network info tools and examine your signal levels with and without Wifi to see if these is any change.
"Network Signal Info" is a little buggy BTW
Click to expand...
Click to collapse
Here are the photo with and without wifi turned on
Hey guys,
So all of a sudden, my wifi is searching and not connecting in a campus setting. My Samsung Galaxy Note 10.1 2014 is still connected to the same wifi my Note 4 was. I have tried rebooting, removing battery, shutting off and on data and wifi, and airplane mode. Nothing reconnects it. Also tried forgetting all networks since there are 5 when searching for networks it finds and reconnecting to one, still no dice. It's been 4 hours, still can't reconnect. Any ideas?
Dedline said:
Hey guys,
So all of a sudden, my wifi is searching and not connecting in a campus setting. My Samsung Galaxy Note 10.1 2014 is still connected to the same wifi my Note 4 was. I have tried rebooting, removing battery, shutting off and on data and wifi, and airplane mode. Nothing reconnects it. Also tried forgetting all networks since there are 5 when searching for networks it finds and reconnecting to one, still no dice. It's been 4 hours, still can't reconnect. Any ideas?
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Click to collapse
Have you tried to forget the network and then ADD it with + Add Wi-Fi network? I actually had an issue playing with a Galaxy note 10.1 2012 edition, I turned my hotspot (sprint note 4) on and named it the same as our current network (was showing how open networks aren't always the network they say and anybody can create a Starbucks-Guest network.... I used starbucks-guest because I didn't want to put my schools on here). The tablet didn't see the network even after reboots, but when I added the network manually it connected right away. Also was this connecting to the same access points or different ones on the other side of campus?
Yep tried forgetting, re-adding the wifi spot and nothing.
I've been having wifi connection issues since day one of getting this phone.
Not sure if I have the same problem.
But at least once a day, it seems the phone can no longer make a connection to my wifi.
The only solution is to either just power off the phone and restart or do what Sprint asked me to do.
Sprint said to try and reset the network connection information by dialing ##72786#
The phone will power off and then restart do some background stuff and then power off again and restart.
Once that is done, all is fine.
I've never had this happen on any other of my Android devices. I even use a static IP with my phone setup.
And yes, I have tried just using the default of DHCP.
I had thought it was my router (Asus RT-AC68U) which transmits both 2.4ghz and 5ghz. I have both setup and I try to use 5ghz the most.
I did upgrade the router software because I was one version behind, but that did not fix anything.
Also, I had a Sprint femocell in my house (provided for free from Sprint) because I had bad signal issues years ago.. But because this phone uses LTE and now it seems the phone comes with built-in WiFi Calling. (Means instead of using the cellular network it will use my network and ISP to make Sprint calls, all voice and text messages come through normally, it's basically a built-in femocell).
I returned that, whoops still in the box, need to get that mailed out fast.
I'm not sure how widespread this issue is, but I suspect it's bigger that just the two of us here. And if I'm in the wrong thread, please let m know.
Thanks
Rob