Hi!
this is a story about the warranty on the t-mobile mda pro in austria.
I had a problem with the device since i bought it: The headphone-jack did not work. As I don't really need it, i didn't care about it for a long time.
Last monday I decided to bring it to the service center "kapsch". They repair mda devices for t-mobile in austria.
-> today a guy from kapsch phoned me and told me, that they could NOT repair the device on warranty, because I have the Jasjar WWE Rom installed.
Can they really do that?
1.) the Jasjar rom fits the device anyway! so why should I loose warranty, if i use it?!
2.) the rom hasn't anything to do with the headphone jack.
I really don't understand, why they try to charge me the repair costs.
can somebody explain that to me? thats so stupid!
I will tell you how the story goes on. I'll have to discuss the case again with the technicians.
greets
Flash back your device with the MDA pro original rom then take it back to the service repair, lets wish they didn't mark your device..
Hi all.
My phone is stuck in boot loop and I am unable to get it to unlock.
I am thinking of sending it to HTC for repair. But I am afraid they will directly suggest replacing Motherboard.
Is this true? Or does anyone know if they try to repair Motherboard using JTAG or something. I don't want to spend a lot on a 2 year old phone.
Regards,
Amit
amit112amit said:
Hi all.
My phone is stuck in boot loop and I am unable to get it to unlock.
I am thinking of sending it to HTC for repair. But I am afraid they will directly suggest replacing Motherboard.
Is this true? Or does anyone know if they try to repair Motherboard using JTAG or something. I don't want to spend a lot on a 2 year old phone.
Regards,
Amit
Click to expand...
Click to collapse
Hi amit
In India HTC service centers are now taken by TVS electronics
They will definitely know that u unlocked the device as it happened to me tooo
Finally I wud suggest if u stay in delhi
Then ..go to gaffar market and get it fixed
Regards
Thanks for your help @kantry123
kantry123 said:
Hi amit
In India HTC service centers are now taken by TVS electronics
They will definitely know that u unlocked the device as it happened to me tooo
Finally I wud suggest if u stay in delhi
Then ..go to gaffar market and get it fixed
Regards
Click to expand...
Click to collapse
Actually, at present I am in Los Angeles. So I am not going to Delhi anytime soon. But thanks a lot for the information.
It may be useful for others or me in the future!
Regards,
Amit
htc service center in chennai
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I have the H815 and I'm in the USA. I'm not the one that originally purchased the phone from LG, I bought it from someone on Swappa almost a year ago.
Is there any way I can ship the phone to LG outside the US? Would that even work? Should I try taking it to a phone repair shop?
I really want to keep this phone model.
Rhea Silvia Numa said:
I have the H815 and I'm in the USA. I'm not the one that originally purchased the phone from LG, I bought it from someone on Swappa almost a year ago.
Is there any way I can ship the phone to LG outside the US? Would that even work? Should I try taking it to a phone repair shop?
I really want to keep this phone model.
Click to expand...
Click to collapse
contact the phone country LG and ask them.
Hey guys,
Last year in December I got the LG H815T as a present. 2 Weeks ago the phone started boot looping and I spoke to LG UK and they acknowledged (during a live chat) that the phone needed repairing and when I gave them my SNEI they told me my model is a "Hong Kong" variant and therefore won't take it to be fixed because they only support EU models. I am currently emailing the LG in Hong Kong to see if they can help but it is not looking promising.
Can anyone please advise on what I should do?
Get ****ed, just like every LG customer ever.
No joke, you're likely screwed, here in south america they don't even acknowledge the bootloop issue, your best bet is emailing LG in China but that probably wont do much. If anything sell it as a screen replacement and remember to never purchase a phone or any other garbage manufactured by LG again.
Hi guys,
Wanted to ask if it is possible to swap the model of the motherboard on LG G4.
I have a broken H815 (bootloop) but the housing and display are OK.
I want to get a mother board from Korean Model F500L S K. Are they the same dimensions and does korean mainboard fit on my housing and connect to camera display etc?
And are the korean models affected by the boot loop since I'm no seeing any of them on the internet.
Yes, the motherboards have the same dimensions. It will work
Korean version probably not as popular
Get h815 again
Korean version has similar mobo as the H815, but as mentioned above, its not that that's why you dont see them bootlooped. Only advantage of the F500 is the new 7.0 FW.
Bootloop is a known problem of the LG G4.
The cause is a loose contact on the PCB.
LG offers a free repair.
Owners of a LG G4 affected by the bootloop are requested by the company to contact their mobile operator to initiate the repair process.
Customers who have purchased the G4 in free trade are kindly requested to contact LG support directly.
The repair takes place within the framework of the guarantee conditions and is therefore not associated with costs for the owner.
In addition, the company apologizes for the inconvenience that the previous solutions have brought to customers.
Previous misdiagnosis resulted in the replacement of wrong parts of the smartphone.
http://www.lg.com/de/support
MattheewHun said:
Korean version has similar mobo as the H815, but as mentioned above, its not that that's why you dont see them bootlooped. Only advantage of the F500 is the new 7.0 FW.
Click to expand...
Click to collapse
Nah, I'm not interested on the os version.
I just was wondering if F500's have less bootloop issues.
marco.deluxe said:
Bootloop is a known problem of the LG G4.
The cause is a loose contact on the PCB.
LG offers a free repair.
Owners of a LG G4 affected by the bootloop are requested by the company to contact their mobile operator to initiate the repair process.
Customers who have purchased the G4 in free trade are kindly requested to contact LG support directly.
The repair takes place within the framework of the guarantee conditions and is therefore not associated with costs for the owner.
In addition, the company apologizes for the inconvenience that the previous solutions have brought to customers.
Previous misdiagnosis resulted in the replacement of wrong parts of the smartphone.
http://www.lg.com/de/support
Click to expand...
Click to collapse
Well Thank YOU very much for the answer, I'm very aware why the bootloop problem was occurring and know the whole history of the problem.
But I live in Kosovo and we don't have an official lg retail store.
I contacted LG Serbia and explained them my situation. But they were willing to help just the cases when phones where bought in Serbia, so nothing for me :crying:
Since you provided some information about "free trade" phones. Is there still a chance for me to get a fix for my phone. Since when it bootlooped it was only 8 months old. So well under the "1 year warranty policy".
Thank You Very much again.
The F500 which is the Korean version I think has LTE bands/frequencies missing or disabled which makes it a no go for use in western europe at least. It might be okay on some networks depending on what frequencies your network provider uses but in general I'm sure the F500 is the most limited version when it comes to working frequencies so it would be much better to get H815 or H811. The F500 mobo is exactly the same shape as other models btw.
ezzony said:
The F500 which is the Korean version I think has LTE bands/frequencies missing or disabled which makes it a no go for use in western europe at least. It might be okay on some networks depending on what frequencies your network provider uses but in general I'm sure the F500 is the most limited version when it comes to working frequencies so it would be much better to get H815 or H811. The F500 mobo is exactly the same shape as other models btw.
Click to expand...
Click to collapse
Thanks a lot. This was very helpful.
Rinor said:
Thanks a lot. This was very helpful.
Click to expand...
Click to collapse
Your welcome. My first G4 was a F500 and I found that 2g didn't work in bad signal areas so I couldn't even make a phone call. Also 4G+ didn't work either. It was possible to put H815 firmware on it but that did NOT enable the missing frequencies so I had to buy a new one.
ezzony said:
Your welcome. My first G4 was a F500 and I found that 2g didn't work in bad signal areas so I couldn't even make a phone call. Also 4G+ didn't work either. It was possible to put H815 firmware on it but that did NOT enable the missing frequencies so I had to buy a new one.
Click to expand...
Click to collapse
Yeah a phone with no 2G and 4G is probably useless.
But now I wonder if H811 European models, suffer less from bootloop, because if I decide to buy a new mother board the last thing I want to happen is my phone dying again.
I talked to a mobile phone shop owner here and he told me that they just returned many G4 since they still bootlooping (after only 1 month of use). And they won't sell them anymore.
Rinor said:
Yeah a phone with no 2G and 4G is probably useless.
But now I wonder if H811 European models, suffer less from bootloop, because if I decide to buy a new mother board the last thing I want to happen is my phone dying again.
I talked to a mobile phone shop owner here and he told me that they just returned many G4 since they still bootlooping (after only 1 month of use). And they won't sell them anymore.
Click to expand...
Click to collapse
I bought a refurbished G4 for 170 euro. It has a s/n of 701, in other works very recently manufactured....I have it working fine for 5 months now with no issues at all. So I would only buy one with serial 609 upwards. It's not know for certain which one is okay but the more recent the better. It does not matter at all whether is F500/H815/H811/etc where bootloop issue is concerned.
ezzony said:
I bought a refurbished G4 for 170 euro. It has a s/n of 701, in other works very recently manufactured....I have it working fine for 5 months now with no issues at all. So I would only buy one with serial 609 upwards. It's not know for certain which one is okay but the more recent the better. It does not matter at all whether is F500/H815/H811/etc where bootloop issue is concerned.
Click to expand...
Click to collapse
Thank you so much for the advice.
Yesterday I found a G4 H811 in a mobile shop here. But it was S/N 401 so a big NO NO for that
I will be thinking of buying a brand new mother board from china and replace it myself and it is half the price of a new phone.
Rinor said:
Thank you so much for the advice.
Yesterday I found a G4 H811 in a mobile shop here. But it was S/N 401 so a big NO NO for that
I will be thinking of buying a brand new mother board from china and replace it myself and it is half the price of a new phone.
Click to expand...
Click to collapse
I asked the China supplier what was the serial number and he woulnt tell me. Thls means that althought the board is new and unused it may still be an old one with bootloop issue down the line.
The best thing to do is make sure s/n is 701 up. You can ask eBay seller what is s/n by email before buying if buying used one. They will be happy to tell you. That what I did and enjoying fone since!
ezzony said:
I asked the China supplier what was the serial number and he woulnt tell me. Thls means that althought the board is new and unused it may still be an old one with bootloop issue down the line.
The best thing to do is make sure s/n is 701 up. You can ask eBay seller what is s/n by email before buying if buying used one. They will be happy to tell you. That what I did and enjoying fone since!
Click to expand...
Click to collapse
Yes just what I thought. They will act like they don't know. So it is buy it or leave it.
hello
i want to ask you something
can i use motherboard LG G4 h815 in LCD for h811
hygo said:
hello
i want to ask you something
can i use motherboard LG G4 h815 in LCD for h811
Click to expand...
Click to collapse
The LCD is version-independent, so you should be fine
aha360 said:
The LCD is version-independent,..
Click to expand...
Click to collapse
Unfortunately that's not completely true.. the h818 has a different panel than all the others..
Sent from my LG-H815 using XDA Labs
steadfasterX said:
Unfortunately that's not completely true.. the h818 has a different panel than all the others..
Sent from my LG-H815 using XDA Labs
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Click to collapse
Well, there's something new I have learned today.
Thanks @steadfasterX
Hi, will a LG G4 Stylus mainboard fit inside a "normal" Lg G4 case? I have a working LG G4 Stylus mainboard and a friend has a LG G4 with damaged mainboard.
Thanks in advance
smtrejo said:
Hi, will a LG G4 Stylus mainboard fit inside a "normal" Lg G4 case? I have a working LG G4 Stylus mainboard and a friend has a LG G4 with damaged mainboard.
Thanks in advance
Click to expand...
Click to collapse
No