Hi all,
At least we know that the MBW-100 watches could not be paired with a Windows Mobile device. Perhaps the new MBW-150 can, does anybody known this?
http://www.engadget.com/2007/06/14/sony-ericssons-new-mbw-150-bluetooth-watch-rocks-avrcp/ to the watches.
Best Regards Tom
yeah because its so far for me to get my phone out of my pocket instead of using my watch to control my phone and all.
sorta makes you wonder why the marketing department for some of these companies even bothers getting out of bed some days.
We could leave our phones at home because it's a unpersonal piece of electronical junk to talk into instead Face2Face and take the effort to look eachtoher up IRL...
onedutch said:
We could leave our phones at home because it's a unpersonal piece of electronical junk to talk into instead Face2Face and take the effort to look eachtoher up IRL...
Click to expand...
Click to collapse
in the adapted words of Nelson Muntz "only someone who doesnt have a phone would say that ... lets get him."
st3v3 said:
yeah because its so far for me to get my phone out of my pocket instead of using my watch to control my phone and all.
sorta makes you wonder why the marketing department for some of these companies even bothers getting out of bed some days.
Click to expand...
Click to collapse
If you don't like it don't buy it. I don't see why you have to be a douche though. I thought you could have your watch vibe if you got a call. Most of the time when my phone is on vibe, I never feel it.
bittermormon said:
If you don't like it don't buy it. I don't see why you have to be a douche though. I thought you could have your watch vibe if you got a call. Most of the time when my phone is on vibe, I never feel it.
Click to expand...
Click to collapse
yeah well if the watch did something cool like open the door to the garage that would be cool, but control my phone media player seriously i can do that now but reaching into my pocket or using the buttons on a ad2p headset like i do now.
think of all that R&D that has been wasted creating this thing, they could have put it to better use to assist the mobile computing world.
I have to say you're wrong... this is the ultimate accessory.
I have a Universal, and I want to get an Athena, and by any standards these are PDAs with phone functionality. They're big, and I like that, but it can be annoying to have to get out "the brick" and open it up just to see who's calling.
This way, I can keep the phone in my pocket on silent, wear my A2DP/AVRCP headset and wear the watch. I can control the music via either my headset of watch, plus is someone calls I can see who it is by just glancing at my vibrating watch.
And the proximity alert is just a bonus... I often get to my front door before remembering that I left the phone in the PC dock.
Or... A2DP from my phone in it's dock on my desk to my bluetooth speakers. I'm chilling on the sofa using my watch to skip tracks etc.
This is all about ubiquitous computing, and in my opinion this is a genius product. So much so that I have actually been researching buying a Sony Ericcson phone! That's how good this product is.
If you don't like the product then don't buy it, simple as that, but it's not helpful to fill up a genuine post on finding if we can get this to work with our favourite phones with negative comments.
onedutch said:
We could leave our phones at home because it's a unpersonal piece of electronical junk to talk into instead Face2Face and take the effort to look eachtoher up IRL...
Click to expand...
Click to collapse
Moron... can't you find somewhere better to hang out than a developer thread FOR PHONES. If you wanna complain about phones, why don't you find the site with a bulletin board all about how much phones suck
All I'm saying is... you came to the wrong place, because most people here have a passion about making their phones better. It's like going to an Apple forum and saying that iPods suck and everyone should get a Zune
WhiteMonkey said:
I have to say you're wrong... this is the ultimate accessory.
I have a Universal, and I want to get an Athena, and by any standards these are PDAs with phone functionality. They're big, and I like that, but it can be annoying to have to get out "the brick" and open it up just to see who's calling.
This way, I can keep the phone in my pocket on silent, wear my A2DP/AVRCP headset and wear the watch. I can control the music via either my headset of watch, plus is someone calls I can see who it is by just glancing at my vibrating watch.
And the proximity alert is just a bonus... I often get to my front door before remembering that I left the phone in the PC dock.
Or... A2DP from my phone in it's dock on my desk to my bluetooth speakers. I'm chilling on the sofa using my watch to skip tracks etc.
This is all about ubiquitous computing, and in my opinion this is a genius product. So much so that I have actually been researching buying a Sony Ericcson phone! That's how good this product is.
If you don't like the product then don't buy it, simple as that, but it's not helpful to fill up a genuine post on finding if we can get this to work with our favourite phones with negative comments.
Click to expand...
Click to collapse
1. Wow did you almost take a year to respond?
2. Registed since 2006 and only 4 posts, good work!
3. I think theres a rock for you to go back under around here somewhere with your name on it.
Thank you please come again...
*bump*
I got the watch as a present but couldn't get it to work.
Is there a chance I will somewhen or should I return the watch, before I run out of time to do so?
WM seems to not accept AVRCP commands unless they origin from an audio device, probably an A2DP device, eg. a bluetooth headset.
hello
sorry for my english
is possible to pacht bluetooth TyTn II for AVRCP ??? for my watch mbw-150 ???????????
You don't have to patch anything. AVRCP works with the TyTN as with any other WM6 device. What I found out: once the connection between the watch and the device is established, the watch basically could exchange commands with the device, there is just no client on the device receiving and answering the watches connection attempts.
There is a guy writing a program for it. By now he can send messages to the watches screen, he can make the watch vibrate and on the device side all the commands the watch sends are being recognized. But by now the program only displays the communication but doesn't act yet.
Stay tuned...
schaggo said:
You don't have to patch anything. AVRCP works with the TyTN as with any other WM6 device. What I found out: once the connection between the watch and the device is established, the watch basically could exchange commands with the device, there is just no client on the device receiving and answering the watches connection attempts.
There is a guy writing a program for it. By now he can send messages to the watches screen, he can make the watch vibrate and on the device side all the commands the watch sends are being recognized. But by now the program only displays the communication but doesn't act yet.
Stay tuned...
Click to expand...
Click to collapse
So it's not possible yet?
Why can't Microsoft just make WM6 with better BT support! Would it work better if we installed a different stack?
installing another stack wouldn't help. it's not a problem of the stack, the stack accepts the connection and the communication only uses the serial port protocol, which is supported in (for example) the microsoft stack. the problem is the implementation of the stuff the watch uses to communicate with the pda/phone.
the guy seems to be working on the software and I guess he's not far from finishing his tool.
Hello Schaggo
Finally, at the bottom of page 1 I found your reply "Got it as a present and it doesn't work" so I thought, well here is the answer, also this MBW-150 watch will not work with WM devices.
Turning to page 2, shaking after the first letters "Guy developing WM client" "perhaps allmost finished" aaargggh.... Who is this guy? He needs lot's of beers and gifts!..
Just like WhiteMonkey I think I can appreciate the features this watch can offer. And if the "mystery guy" is writing the client himself he probeley will add New E-Mail alerts aswell!
Can you reveal your source? Or does this 'mystery guy' have a blog/forum where he posts his findings?
Best Regards, Tom from Netherlands
Im on my pda so I don't have the link at hand right now. but when I'll be back at my laptop I'll post the link in here so you can track the topic yourself. you can find it at the pocketgeek forums. stay tuned I'll post the link later this afternoon my local time.
onedutch said:
Can you reveal your source? Or does this 'mystery guy' have a blog/forum where he posts his findings?
Click to expand...
Click to collapse
ok, here it is: http://forum.ppcgeeks.com/showthread.php?t=4141&highlight=abacus&page=4
I hope he'll report back in really soon. but from an earlier post in the thread, someone over here could prog a really quick and dirty solution too, I guess.
MBW-100 AT Commands
Communication with watch and manual creation of connection
Status of application back in december
Anyone feel challenged? I guess donations wouldn't fall short, if someone would manage to do it.
http://forum.xda-developers.com/showthread.php?t=362218
sorta makes you wonder why the marketing department for some of these companies even bothers getting out of bed some days.
Click to expand...
Click to collapse
Could it be that the 42,565 views of Moneytoo's post are enough to prove you wrong...
I'm considering adding a car starter to my wife's car, and was wondering if anyone has used or is using the Viper SmartStart? Its sold and installed at Best Buy, but also requires a yearly subscription to SmartStart.
The plus of of these is that you can start your car from virtually anywhere, where as traditional starters have a limited range. We live in colder environment, and the plus of being able to start one's car from inside a mall, supermarket, etc, would be a great bonus during the winter months.
Are they worth the cost over a traditional remote car starter system, and are you happy with it?
Thanks for any feedback
PT
I personally don't have one, but think about it this way: do you live in a colder place, such as alaska or the midwest where you really have bad winters, rather than someplace that may have the regular maybe 3 months of really cold winter, where you'd pay all that extra subscription year round where you only see 3 good months of use?
You make a good point of paying for a 1 year subscription when you only may really use it for 3 months. We live in Buffalo, NY. Not worst of winters, but they can be pretty bad sometimes as well.
I believe you can actually get a 3 month subscription as well.
I'm also interested in its functionality. Has anyone had much experience with it, and does it work as well as its advertised?
I have a viper smart start system and it is handy year around both summer and winter, it has saved me from lockouts a few times plus I really like knowing if I feel like I left my vehicle unlocked I can secure it from anywhere. Of course if your vehicle is in a cell dead zone it won't work. The app could really use a better interface and a damn widget for sure. why it doesn't make your phone a full 2 way remote I don't understand seems easy to make it an instant push notification but this feature still isn't available. Personally I think the whole system is gonna go the way of satellite radio and MSN live on my pioneer deck.
But for now its handy and I forgot to mention it is pretty pimp!
Hey Steelewise.
Thanks for the feedback..... Do you remember when you had it installed or maybe added the app to your phone? I "think" the system does now include a push back to phone. This is per the Viper website:
2-Way confirmation of commands received at vehicle.
Smart Alerts sent via text messaging (SMS).
Security alert messages (for security/RS or security systems only)
Error messages if command not executed at vehicle (all Viper systems)
Click to expand...
Click to collapse
Good evening everyone.
I am a new user, and have decided to purchase a Chinese headunit for my car.
Now ive been reading stuff about customer roms, malaysk, etc etc, and my head is spinning with it all. so I have a couple of questions if you kond people can assist I would be grateful.
- I am going to purchase either a Eonon GA7153 2gb running android 6.0 or a Xtrons pa97mtvpl 2gb running android 7.1 - my question is simply which is better, more reliable and likely to have longevity.
- second, are customer roms available for either of these two units, and if so in laymans terms what does it do? what are benefits? what are risks etc?
Like I said all help is greatly appreciated. Thanks
Hey mate, did you end up getting one? From going down this road and deciding against it, and reading lots of stuff, it seems a little hit and miss with these headsets. If you can get one with warranty etc that would be your best bet. Otherwise if you have the $$, get a good Kenwood, JVC or Sony one with Android Auto integration. Or better still, using a head unit and tablet, or just tablet and amp
I installed a Chinese car stereo/DVD/GPS in my Honda Civic in 2012, and was satisfied with the purchase. It was powered by WinCE, which is an operating system I do NOT recommend. The Android OS is supported, and there is a huge amount of 3rd party software. By comparison, Microsoft has largely terminated support for WinCE, and there are no 3rd party applications available.
My advice would be to purchase the latest version of Android available, and the most capable processor; that would be the largest number of cores, and the highest clock speed. Also get the largest available RAM and ROM configurations. The reason for getting the best hardware configuration available is to minimize start up lag, and improve responsiveness with the latest OS. With the best hardware, the Chinese units are very responsive. Even less capable hardware platforms respond well, but take longer to start up.
Be aware that many units have identical front panels, but are very different inside. One way of determining whether you're getting the same hardware is to look at the rear of the unit (if they show a photo). Different hardware will almost always have a different plug layout on the back. If the rear of the deck is identical, there's a good chance that the decks you're comparing have identical hardware.
Chinese head units often offer features that are not available on locally sold units. For example, my unit allowed me to stick any CD into the reader, and it would copy it at high speed into memory, where it would reside forever. This kind of feature is not available in most areas, due to copyright infringement laws.
Custom wiring harnesses are usually supplied with the unit, as are plastic shells and trim pieces that allow it to merge seamlessly into the dash and look like a factory install. When searching for your unit, include your automobile name (Focus, Alantra, Civic) in the search term. This will bring up units that will fit your vehicle. Because dash layouts change over time, search results will include terms like 'Focus 2002 2007' which tells you that the particular unit will fit all Ford Focus vehicles between the years specified. Don't put the specific year of your vehicle in as a search term; it will just muddle the results. My Civic was supplied with a huge plastic dash panel, several times the size of the unit. But it clipped seamlessly into place, and made the unit look like it came from the factory that way.
In general, Chinese auto head units offer excellent value; they perform as well or better than locally available units. My sister spent $1,500 for a top of the line Clarion, and was so disgusted with it she gave it away, after several angry verbal exchanges with the shop that sold it to her. I tried working with it as well, and found it to be so buggy as to be impossible to use. By comparison, the $300 I spent bought me an excellent, well performing unit.
This should be interesting, I spent a bit of time on the phone and I was referred to a "Senior Specialist". This person emailed me with these requests:
To better assist you with your current Google Pixel Watch concern, please reply to this email with these information:
Detailed description of the issue (please include as much information as possible):
Device serial number:
Purchase date:
Retailer or store (e.g. Google Store, Best Buy, etc.) where the watch was purchased:
Country where you’re currently in:
Address:
Contact number:
Incident date:
Questions to answer:
Is the device still working?
Was there a change in device temperature?
Did you use the cable that came with the device to charge your watch?
If not, what’s the brand of the charging cable you used?
During what activity or inactivity did the incident happen?
How long was the device in use before the incident (days, weeks, months, etc)?
Also, please send us photos of the following:
Focus on the specific issue and the overall placement of device
Photos of the device (front and back)
Photos of the charging cable, adapter, or charging station (for third-party accessories, include the make and model)
{Only if you reported an injury} Photos of the affected area
All this seems a bit excessive to me, especially considering that I gave all this information on a 15 minute call, but what the hell do I know, I only did elevator electronics tech support before becoming the manager of that unit.
This was my response:
The issue is simple, my Pixel watch will not charge. I have two charger pods bought from the Google store and neither one charges the watch. I can place the watch on either of the pods and the charging animation does not come on and the battery level does not change from the way it was when I woke up: 57%. Two things I noticed is that the watch will get warm if left on the charger, and the app on my Pixel 7 Pro shows connected but never syncs.
The serial number is: 25041JEEJWO2KU
The purchase Date is November 18th, 2022
Bought from Amazon
I live in the United States
My Address is: XXXXXXX
My telephone is: XXXXXX
The issue first came up today: 2/6/2023
No, the drive is not working, it is still at 57% despite trying off and on all day long to charge it.
As I said before the watch got warm when I tried charging it. The tech that I spoke to before this email told me to not put it back on the charger, to prevent the unit from getting warm - so I have only briefly tried to see if maybe the charge would begin. Foolish though, but I am an optimist.
"Did you use the cable that came with the device to charge your watch?" My chargers are sold by Google: https://store.google.com/us/product/watch_charger?sku=_pixwatch_usbc_mag_chrgr_snow&hl=en-US
"During what activity or inactivity did the incident happen? " - I found a problem when I woke up and tried charging my phone. I do this every day when I wake up.
The watch has been working since the day I bought it, November 2022
Also, please send us photos of the following:
Focus on the specific issue and the overall placement of device
Photos of the device (front and back)
Photos of the charging cable, adapter, or charging station (for third-party accessories, include the make and model)
{Only if you reported an injury} Photos of the affected area
No, I am not sending photos because it's stupid. My phone is not physically damaged in any way, not even a scratch on the face.
I eagerly await your call.
LordP666 said:
This should be interesting, I spent a bit of time on the phone and I was referred to a "Senior Specialist". This person emailed me with these requests:
To better assist you with your current Google Pixel Watch concern, please reply to this email with these information:
Detailed description of the issue (please include as much information as possible):
Device serial number:
Purchase date:
Retailer or store (e.g. Google Store, Best Buy, etc.) where the watch was purchased:
Country where you’re currently in:
Address:
Contact number:
Incident date:
Questions to answer:
Is the device still working?
Was there a change in device temperature?
Did you use the cable that came with the device to charge your watch?
If not, what’s the brand of the charging cable you used?
During what activity or inactivity did the incident happen?
How long was the device in use before the incident (days, weeks, months, etc)?
Also, please send us photos of the following:
Focus on the specific issue and the overall placement of device
Photos of the device (front and back)
Photos of the charging cable, adapter, or charging station (for third-party accessories, include the make and model)
{Only if you reported an injury} Photos of the affected area
All this seems a bit excessive to me, especially considering that I gave all this information on a 15 minute call, but what the hell do I know, I only did elevator electronics tech support before becoming the manager of that unit.
This was my response:
The issue is simple, my Pixel watch will not charge. I have two charger pods bought from the Google store and neither one charges the watch. I can place the watch on either of the pods and the charging animation does not come on and the battery level does not change from the way it was when I woke up: 57%. Two things I noticed is that the watch will get warm if left on the charger, and the app on my Pixel 7 Pro shows connected but never syncs.
The serial number is: 25041JEEJWO2KU
The purchase Date is November 18th, 2022
Bought from Amazon
I live in the United States
My Address is: XXXXXXX
My telephone is: XXXXXX
The issue first came up today: 2/6/2023
No, the drive is not working, it is still at 57% despite trying off and on all day long to charge it.
As I said before the watch got warm when I tried charging it. The tech that I spoke to before this email told me to not put it back on the charger, to prevent the unit from getting warm - so I have only briefly tried to see if maybe the charge would begin. Foolish though, but I am an optimist.
"Did you use the cable that came with the device to charge your watch?" My chargers are sold by Google: https://store.google.com/us/product/watch_charger?sku=_pixwatch_usbc_mag_chrgr_snow&hl=en-US
"During what activity or inactivity did the incident happen? " - I found a problem when I woke up and tried charging my phone. I do this every day when I wake up.
The watch has been working since the day I bought it, November 2022
Also, please send us photos of the following:
Focus on the specific issue and the overall placement of device
Photos of the device (front and back)
Photos of the charging cable, adapter, or charging station (for third-party accessories, include the make and model)
{Only if you reported an injury} Photos of the affected area
No, I am not sending photos because it's stupid. My phone is not physically damaged in any way, not even a scratch on the face.
I eagerly await your call.
Click to expand...
Click to collapse
Good luck. What is it about "not charging" that they don't understand! Obviously, they have a menu of items no matter what the issue.
LordP666 said:
The issue is simple, my Pixel watch will not charge. I have two charger pods bought from the Google store and neither one charges the watch. I can place the watch on either of the pods and the charging animation does not come on and the battery level does not change from the way it was when I woke up: 57%. Two things I noticed is that the watch will get warm if left on the charger, and the app on my Pixel 7 Pro shows connected but never syncs.
No, the drive is not working, it is still at 57% despite trying off and on all day long to charge it.
As I said before the watch got warm when I tried charging it. The tech that I spoke to before this email told me to not put it back on the charger, to prevent the unit from getting warm - so I have only briefly tried to see if maybe the charge would begin. Foolish though, but I am an optimist.
"Did you use the cable that came with the device to charge your watch?" My chargers are sold by Google: https://store.google.com/us/product/watch_charger?sku=_pixwatch_usbc_mag_chrgr_snow&hl=en-US
"During what activity or inactivity did the incident happen? " - I found a problem when I woke up and tried charging my phone. I do this every day when I wake up.
The watch has been working since the day I bought it, November 2022
Click to expand...
Click to collapse
I missed the part when you performed a factory reset twice and powered off the device for 5-10 minutes before you add any 3rd party apps.
-- Be certain that you are not a tester of Google Play Services.
rodken said:
I missed the part when you performed a factory reset twice and powered off the device for 5-10 minutes before you add any 3rd party apps.
-- Be certain that you are not a tester of Google Play Services.
Click to expand...
Click to collapse
Nope. I'm not doing any resets at all.
I'm waiting for them to tell me to do that and I'll expect a promise to replace the watch if the issue comes up a second time. I don't think having to do resets is normal in any way.
LordP666 said:
I don't think having to do resets is normal in any way.
Click to expand...
Click to collapse
Factory resets can fix many chronic issues whether you believe in snake oil or not.
rodken said:
Factory resets can fix many chronic issues whether you believe in snake oil or not.
Click to expand...
Click to collapse
Not really the point. I simply don't want factory resets to be the new normal for me - I don't plan on doing it on a daily basis. Or even on a weekly basis.
If that's the case then I want my money back. I want them to promise me a new watch should this occur again.
LordP666 said:
Not really the point. I simply don't want factory resets to be the new normal for me - I don't plan on doing it on a daily basis. Or even on a weekly basis.
If that's the case then I want my money back. I want them to promise me a new watch should this occur again.
Click to expand...
Click to collapse
To gain a better understanding of your line of thought.
-- You'd rather Google send a replacement instead of you trying to correct the issue yourself.
-- You are hoping that if and when you get a new watch, that all will be right in the world.
-- If the same issue occurs with the new device - there is always the dreaded Apple Watch.
rodken said:
To gain a better understanding of your line of thought.
-- You'd rather Google send a replacement instead of you trying to correct the issue yourself.
-- You are hoping that if and when you get a new watch, that all will be right in the world.
-- If the same issue occurs with the new device - there is always the dreaded Apple Watch.
Click to expand...
Click to collapse
Mostly correct.
I have no problem doing a factory reset - I object to having to do it on a regular basis.
I would hope a new device would work correctly. I had a Samsung Galaxy watch years ago and when it failed for the fourth time, I took a freaking hammer to it - it was more satisfying to do that than to continue having problems. Pixel Watch better watch out (sorry about the pun).
And, no, no way in hell would I wear an Apple device.
This is my latest email exchange:
Hello Lord,
I understand you don't want to send photos of your device, but in order for our team to properly isolate what's happening with your Pixel Watch, our team also needs to thoroughly check your device and its components like the charger and its brick.
ME:
My device is less than 3 months old. The time works, Google Keep works, the heart rate works, the temperature works, and the time to Sunrise works.
There are no scratches, no dents, no dirt, no dings, I did not try to drown it, I did not tape it to a stick of Dynamite, nothing physically wrong with the watch - it is stuck at 57% charging.
WHAT will a picture tell you?
I have the Google charging pods - wireless, in case you are confused.
If you insist on pictures, then we are done. All you would get is a picture of a perfect-looking watch.
I will share my experiences on https://forum.xda-developers.com/f/google-pixel-watch.12613/
And frankly, your demands are ridiculous.
Please reply and tell me if we are done or not.
Thank you.
Any one have a friend at Ars, or somewhere that might be interested? Please contact me.
I'm willing to take this to the limit.
I guess I will ask: Have you tried a RESET or reboot or restart or whatever at all? I don't see that mentioned in the original post but I might have missed it. If not, a reset would be the place to start. It does not mean it will be a permanent requirement. It might just clear up the current glitch, whatever caused it. I did have to do a full reset the second day I owned it. But now it has not had any issues. I have had it about as long as you have.
I will admit, I would definitely like better battery life.
fred2546 said:
I guess I will ask: Have you tried a RESET or reboot or restart or whatever at all? I don't see that mentioned in the original post but I might have missed it. If not, a reset would be the place to start. It does not mean it will be a permanent requirement. It might just clear up the current glitch, whatever caused it. I did have to do a full reset the second day I owned it. But now it has not had any issues. I have had it about as long as you have.
I will admit, I would definitely like better battery life.
Click to expand...
Click to collapse
I could, and I will, but I wanted it to be on the record, for them to ask me to do it so that if it happens again I can pressure them into giving me a new watch.
LordP666 said:
I could, and I will, but I wanted it to be on the record, for them to ask me to do it so that if it happens again I can pressure them into giving me a new watch.
Click to expand...
Click to collapse
The reasoning behind Google asking for photos is to clarify and to answer the magic question on whether the item is damaged in any form or fashion.
Somewhere along the lines of chasing ghosts - you might want to consider hiring an attorney that specialize in defective products if you want to escalate this to a new level.
rodken said:
The reasoning behind Google asking for photos is to clarify and to answer the magic question on whether the item is damaged in any form or fashion.
Somewhere along the lines of chasing ghosts - you might want to consider hiring an attorney that specialize in defective products if you want to escalate this to a new level.
Click to expand...
Click to collapse
I have told them that the time works, the date works, the heart rate works, the weather works, Google Keep works, weather works - why on earth would they think it's damaged?
I'm 73 years old and have had to resort to tech support from time to time, I have never been asked for pictures of a product. Hell, I'm typing this on a Pixel 7 Pro that I got with a trade in for a Pixel 3A, sight unseen, and no photos!
LordP666 said:
I have told them that the time works, the date works, the heart rate works, the weather works, Google Keep works, weather works - why on earth would they think it's damaged?
I'm 73 years old and have had to resort to tech support from time to time, I have never been asked for pictures of a product. Hell, I'm typing this on a Pixel 7 Pro that I got with a trade in for a Pixel 3A, sight unseen, and no photos!
Click to expand...
Click to collapse
Bear in mind - Google has been hosed by a great number of scam artists over the years regarding false accusations and dirty tactics to get Google to replacement product under false pretenses.
-- Therefore, by you not complying to their request will raise a red flag whether you like it or not.
rodken said:
Bear in mind - Google has been hosed by a great number of scam artists over the years regarding false accusations and dirty tactics to get Google to replacement product under false pretenses.
-- Therefore, by you not complying to their request will raise a red flag whether you like it or not.
Click to expand...
Click to collapse
OK. So be it. My hammer is ready.
I personally believe that it's absurd to have all those requirements before speaking a single word to me - I still have not had a phone call from this guy.
I will be selling my Pixel 7 Pro, and my Pixel Buds - I feel that I can't trust them anymore.
LordP666 said:
OK. So be it. My hammer is ready.
I personally believe that it's absurd to have all those requirements before speaking a single word to me - I still have not had a phone call from this guy.
I will be selling my Pixel 7 Pro, and my Pixel Buds - I feel that I can't trust them anymore.
Click to expand...
Click to collapse
I feel your pain. Gone are the days where a simple call to customer service was all that was required.
In today's world of high tech and bad actors, most of the Fortune 500 companies are becoming very weary of their bottom line.
In my last job, I didn't work for a Fortune 500, but I did work in tech support, the real kind - definitely not a call center. I started as tech support, became senior field tech support, and wound up being the manager. I traveled all over the United States, Puerto Rico, Hawaii, and Canada.
The company is an elevator controller manufacturer, all the equipment was built in-house. Anything from the controllers, the door operators, the panels, and even the switches were built in-house - motors too. It was a privately owned company until the owners sold it to a venture company from SF. They were in their 80s and didn't trust their own kids to run it.
When someone called us we talked them through any problems they were having, any at all, with any equipment that we built. We would help with installation and troubleshooting. I gave symposiums where union members could get college credits. I even wrote technical manuals.
If you are curious, download this one - I did most of the work on it: https://www.gal.com/wp-content/uploads/2019/05/GALaxy_III_Traction_Elevator_ControllerV3.3.15.pdf
What pisses me off about this problem I'm having is that all the requirements that he demanded are before the guy spoke a single word to me, to ask me what was going on. The presumption that I had broken the thing before a single word passed between us makes me furious.
I invested in the Google ecosystem very heavily and I am just about ready to rip everything out.
LordP666 said:
In my last job, I didn't work for a Fortune 500, but I did work in tech support, the real kind - definitely not a call center. I started as tech support, became senior field tech support, and wound up being the manager. I traveled all over the United States, Puerto Rico, Hawaii, and Canada.
The company is an elevator controller manufacturer, all the equipment was built in-house. Anything from the controllers, the door operators, the panels, and even the switches were built in-house - motors too. It was a privately owned company until the owners sold it to a venture company from SF. They were in their 80s and didn't trust their own kids to run it.
When someone called us we talked them through any problems they were having, any at all, with any equipment that we built. We would help with installation and troubleshooting. I gave symposiums where union members could get college credits. I even wrote technical manuals.
If you are curious, download this one - I did most of the work on it: https://www.gal.com/wp-content/uploads/2019/05/GALaxy_III_Traction_Elevator_ControllerV3.3.15.pdf
What pisses me off about this problem I'm having is that all the requirements that he demanded are before the guy spoke a single word to me, to ask me what was going on. The presumption that I had broken the thing before a single word passed between us makes me furious.
I invested in the Google ecosystem very heavily and I am just about ready to rip everything out.
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Click to collapse
I remembered back in the '90's when simply hanging up the phone and redialing several times until you actually hit paydirt with someone who actually cares.
There has been talk over the decades of the 'Decline of Customer Service in America', but all that shows us is that most of these companies just need re-evaluate their training manuals but continue to blame it on the tight labor market or a shortage of qualified employees. But it often comes down to not taking the time to instill core service training for all customer-facing employees.
"But it often comes down to not taking the time to instill core service training for all customer-facing employees."
I completely agree - everything in that last company I worked for was done as on-the-job training. We hired right out of college for the most part and we taught them everything, took them to job sites, and introduced them to the customers. The elevator industry is a small one and you develop friendships, and relationships with the customers. One of the best jobs I have ever had.
I made tons of friends, and the owner gave me an Amex card and he told me to "use the **** out of it" - the deal was that I'd show up to a place like Chicago, go to three or four job sites, and then buy the guys food and drink all night long. I did this in almost every big city in the US and Canada for years and never once had to fill out expense sheets.
What really kills me are call centers - I hate them with a passion that surprises even me. Whoever came up with that should burn in hell for eternity.
I had this happen to me once and all it took to clear was to hold down both buttons to do a Hard Reset and when it came backup it charged again.
Have you tried that? Hard Resetting doesn't factory reset the watch it just powers it down and reboots it.