Wifi network not found - One (M9) Q&A, Help & Troubleshooting

Hi.
Since a few weeks I have a strange problem with my Wifi connection.
When I'm at home and turn on Wifi everything works fine for some time and my M9 connects to my Wifi. But after some time (haven't found a rule, sometimes after 1 hour, sometimes after 5 hours, etc) the wifi connection is lost and my network is no longer listed in the list of available networks. It also seems like the list of available networks is getting shorter the longer wifi is turned on.
If I turn of wifi and turn it on again after a few seconds my network is found immediately and the phone connects without any problems.
I'm not 100 percent sure but bluetooth seems to have almost the same problem and the phone no longer connects to my smartwatch until i turn off and on bluetooth. Sometimes it is also ok to turn off and on bluetooth to get my wifi back running.
The problem started to exist on lollipop and is also present on mm. I already did a factory reset but it didn't seem to help.
Anyone experiencing the same problem or has any clue what it could be? Maybe a hardware problem?
Kind regards,
TeQuiLLaXY

Perhaps a router problem ?? Or a service provider issue with WIFI ?
Does the device connect with other WIFI signals other than your primary signal ?
Just a few other areas to check beyond the device that can be overlooked...g

gregsarg said:
Perhaps a router problem ?? Or a service provider issue with WIFI ?
Does the device connect with other WIFI signals other than your primary signal ?
Just a few other areas to check beyond the device that can be overlooked...g
Click to expand...
Click to collapse
Hi gregsarg, thankfs for your reply.
The router doesn't seems to have a problem since other devices have no problem to connect to it. Service provider has nothing to do with wifi, the phone is not connecting to the wifi it has no problems accessing the internet via wifi when it shows it's connected. Also the connection can be established as soon as i disable and reenable wifi on my phone for about a second.
I don't have access to the other networks that are around my home so I can't check if it connects to other networks, it's just strange that the device does not show my network in the list of available networks after it has lost connection. If I disable and reenable wifi on the phone it immediately shows my wifi in the list of available networks. SSID is not hidden...

Could be hardware related...
And you could RUU back to stock and test again to rule out a software issue...g

Related

[Q] wifi problems and some related questions

Hello
i have a htc desire gsm
and im running cyanogen mod 6.1.1 with radio version 32.49.00.32U_5.11.05.27
i have the following problems:
i can connect to networks without a problem, and the connection seems stable and fast
but reconnecting is a problem, if i disconnect from a network, by disabling wifi or moving out of range, most of the times the wifi does not auto reconnect. it just stays as remembered and disabled. if i then click on the saved network it connects fine.
sometimes it has to connect two times to get a conenction, looks like connecting, then searching then connecting in the wireless and networks config screen.
its not a big problem but annoys me as hell
on the other hand i have one network, protected with 802.1x eap (ttls and pap) its the configuration where you need to input username and password and use a certificate.
with this network i have connection problems, connection works 1 out of 4 times and if not then i have to redo the whole config. this annoys me even more because the network is unusable for me most of the time.
and
today i had the problem that the wifi conenction dropped regularly, connected, then came scanning which disconnected my wifi and then reconnected. and so on.
wifi settings even force closed then
had to reboot, after that was fine. lets see for how long
i have googled around but never found an answer or fix for this.
so can anybody help me here ?
and i have some related questions.
is there an app that can show me only wifi and related logs ?
is wifi connection related to radio version ?
where are the wifi settings located ? like saved networks and so on ?
thx in advance
I also have that auto reconnection problem. Waiting for a fix for that.
Does it manifest exactly as I described it or in some other way?
Sent from my HTC Desire using XDA App

Losing WiFi Connection Intermittently

Here's the deal: my S2 keeps disabling its WiFi connection. I’ll be connected to my router for a while, sometimes for 12+ hours at time, when all the sudden my S2 will lose its WiFi connection and switch to 4G. When I go into my WiFi settings, it will say that my router is “Not in range” and show no other available networks (even though there are dozens in this area).
I can sometimes get my connection back by toggling Airplane mode or “use packet data” on/off. But nothing works %100 percent of the time. I don’t think it’s a router issue either because we had 4 smartphones in this house over Christmas and the only two that lost their WiFi connection were my and my wife’s S2s.
Anyone else encounter this?
(p.s. Phone is stock, by the way.)
If you have the Tmobile my account disable or uninstall it.I made a thread about this awhile back. It has something where it needs to stay connected to 4g or intermittently puts data on and cuts wifi off I used to have this problem before not no more after uninstalling it.
Thanks, sarni. I read your thread a couple days ago (when I was trying to figure out what was going on), but I'm not sure we're having the same issue. My WiFi and 4G icons aren't on at the same time, for instance.
The other problem is that I haven't rooted my phone, so uninstalling T-Mobile's "My Account" app isn't an option.
Yet.
Happening again now.
Phone seems to be stuck in the following loop: scanning for available WiFi networks, seeing them all, locking in on my WiFi network, trying to obtain an IP address, then back to scanning again without a connection.
No toggling of settings broke the loop until I powered on/off.

[Q] WiFi Problem

Out of the blue, my WiFi stopped working. I know occasionally this happens and is usually fixed by simply turning WiFi off then on again our by unplugging the router for about ten seconds, but neither of these methods is working this time. This is different, I'm stumped. (By the way I have the SM-P600)
So, the error message I'm getting is, "failed to obtain IP address", then if I click, "RETRY" I get an error message that says, "Network disabled because internet connection is too slow." Which doesn't make sense because all my other devices on my WiFi network have no problems connecting and have no speed issues.
Really, really frustrating. Any help would really be appreciated! Thanks!
The same problems occurs frequently with my tab P-601.
But I have to restart the tab and it works fine. I have to use mobile data for internet connection instead of wifi.
I appreciate any help.
Anybody else have this happen?
I haven't had this problem on my P600, but have had something like it happen on other devices. I think the issue is that Android will remember and avoid WiFi APs with a poor signal. When I am on the fringe of my home WiFi the signal is weak and my network gets blacklisted. To clear the blacklisting I have to force the device to forget the network, the connect again as a new network.
Couldn't detect WIFI
I updated the Android 4.4.2 and since then my tablet couldn't find my WIFI.
My phone and my computer found the network normally but my tablet just showed some of my neihbors' networks. I tried to restart the tablet and reset the router but didn't help.
Now I tried changing he router's settings through my computer and set the frequency to a higher value and now my tablet finds and connects to the WIFI normally!

[Q] Wifi doesn't work

Hi there,
Today I recognized that my wifi doesn't work. I can switch it on an there is also a massage that there is a wifi network available in the notification center. But if i open settings/wifi the phone writes no wifi networkes available.
My Z1c is rooted (KK .757) and locked bootloader.
Has anybody a idea how I can solve this problem?
mikk_11 said:
Hi there,
Today I recognized that my wifi doesn't work. I can switch it on an there is also a massage that there is a wifi network available in the notification center. But if i open settings/wifi the phone writes no wifi networkes available.
My Z1c is rooted (KK .757) and locked bootloader.
Has anybody a idea how I can solve this problem?
Click to expand...
Click to collapse
This happens to me sometimes, after a restart works for me. May be next update may solve this problem
I've already restarted 3 times but doesn't help.
You can try: 1. restart your router
and 2. delete the settings for your network in your Z1C and make a new registration.
Is the problem solved?
I think no.1 will solve the problem. What a router do you? Many routers can do a automatic restart after flashing DD-WRT or Open WRT. These firmwares are available for the most routers.
greetings
What do you mean with 2.??
I've already tried to restart my router. But I'm pretty sure that the problem isn't the router because I can connect with other devices to the router.
go to settings - WLan and tap long time on your network and delete it.
It does not matter, that other devices can connect to your router.
I had the same problem with a TP-Link router after few days running. A restart helps only.
Delete the network doesn't help too.
It does not matter, that other devices can connect to your router.
I had the same problem with a TP-Link router after few days running. A restart helps only.
Click to expand...
Click to collapse
Usually I find also the wifi networks of my neighbours. But now I don't find any wifi network.
mikk_11 said:
Delete the network doesn't help too.
Usually I find also the wifi networks of my neighbours. But now I don't find any wifi network.
Click to expand...
Click to collapse
For sure you have problem with your router since low cost routers is nothing than an s***t ! I had the same trouble with an low cost router until I come back with an good Dlink DSL2740B router 5 years ago, everything working flawlesly constantly ~5 years, no wifi isues! My sugestion to you is to buy an good home router! I have plan to bye this one http://www.dlink.com/us/en/home-solutions/connect/routers/dir-880l-ac1900-wifi-router which will work for sure perfectly next 5 years (probably more)!
I've solved the problem already. The problem wasn't the router.
I had to wipe DATA and then my WIFI worked again.
Then I tried to restore a backup what I've made befor but then wifi doesn't work any more.
So there was something buggy with my DATA..

Smart Network Switch option Missing?

I have a Verizon G4 and have one major gripe.
At my workplace, the wifi is somewhat spotty and it's a guest network that requires authenticating (clicking an "i agree" button)
So my phone will, throughout the day, as it detects the "weak" signal, automatically turn off that network due to "unreliable internet connection".
Even as I'm back in an area with a strong signal, now my phone is ignoring that and stuck trying to use mobile network. I have to go into my network list and manually tell it to reconnect.
During all of this, wifi is enabled the entire time.
I see where others have had the same problem on other phones and have turned off "Smart Network Switch" and I even read where someone had done this on a LG G4 (not verizon).
So I'm thinking this is something Verizon removed. Anyone have any ideas?
Smart Network Switch is just a feature that checks for a "data" connection over wifi and switches to use Mobile Data if WiFi loses internet access.
I am not sure the G4 has this. When I am connected to WiFi with a bad signal, it will just send me a popup telling me the WiFi has no internet access and whether to use Mobile Data or not. The feature you are looking for is "Avoid bad WiFi Connections", which is the same thing with a different name. Just make sure that is OFF. That will force WiFi to use WiFi as the only connection.
And it sounds like your wireless network sucks and needs to be upgraded to a corporate solution.
Just FYI, in my WiFi > Advanced WiFi settings, I have everything unchecked + "Keep WiFi on when screen is off" = Yes.
Well "avoid bad Wi-Fi connections" is off. Read on another forum that the mobile version I think it was had the smart network option.
I have the same options as you except I also allow Wi-Fi scanning.
I have tried with that one both on and off and see the same behavior.
I never get a popup, it just ignores that wifi connection and used mobile data. When I look at my Wi-Fi list, it'll say something about unreliable internet connection in small text,on the Wi-Fi network that it disconnected from. Surely I'm not the only one seeing this.. :/
Beats me. Sounds like the Access point you are connecting to has a bad internet connection. What is happening is you are connected to the WiFi and it notices that the WiFi AP is either dropping internet connection (Google pings google servers to test connections) or bouncing.
In order to keep from losing a data connection, it seems to be switching to your cellular network.
I see this often because we install APs (I am a network engineer). I think your phone is trying to protect you and that is normal behavior. Here is another scenerio: In a hotel, wifi is always set to OPEN. If your phone automatically connects to the hotels network, you will lose a data connection because Hotels require you to "sign-in", just like most free wifi places do. The phone sees that your phones WiFi connection is not accessing the internet and making sure you are good.
I am not sure how often it "checks" the wifi for a good connection or if it ever does once it switches.

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