A problem a friend of mine is having with his HTC One M8.
As of today, all his stock apps keep crashing immediately on launch. Like the Gallery, YouTube app, etc. etc.
The apps don't start, just the message 'unfortunately, YouTube has stopped.' with the option to send a report or press 'ok'.
This only happens with the stock apps. 3rd party apps like Whatsapp all work fine.
The phone is fully stock by the way, running Marshmallow.
What I've tried so far:
- Full factory reset + wipe
- Remove cache via recovery
- Uninstall Android System Webview
- Change time/date and change it back
None of this has helped so far. Has anyone got a clue what is happening here and how to solve it?
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I have been very thankful for CM7.2 and my rooted Droid Incredible. Its been a great phone for me and saved me tons of money by staying a great device to use. However I recently ran into some issues that made me think I needed to do a factory reset, wipe, and reinstall CM 7.2 and google apps.
So I downloaded the CM 7.2 for droid Inc and the gapps-gb-20110828-signed.zip file. I did a factory reset from within the phone privacy settings and rebooted into recovery using Rom Manager. I then wipe the data and cache and installed CM 7.2 and then the google apps. After a restart though, the google apps had not installed and I got multiple force closes. In addition, all the google accounts were still saved which I didn't expect since I had done a factory reset and wiped all the data. Even the Wifi passwords were still saved because I didn't have to enter any to access wifi. Some apps were still installed as well like Contacts +. So it seems like something didn't go right with the install.
If I installed gmail, google voice, etc from Google Play store on my phone, then I would get a Package Installer error and it would force close causing the app to not install. I could install apps to my phone using the Google Play store website on a computer. When I restarted my phone though all the newly installed apps would be gone and I would have to install them again. I made sure I was installing them to the phone and not the SD Card as well.
Other things aren't working right either. For instance the adw.launcher home button doesn't take me back to the default home screen. Pushing the button I get haptic feedback but no action for it. No setting for it under "settings" caused any change.
I did clear data on the google play store thinking that would help with the install of the apps but that didn't help either. I still get force close issues.
I am at a loss at this point and not sure what to do next.
cantstandya said:
I have been very thankful for CM7.2 and my rooted Droid Incredible. Its been a great phone for me and saved me tons of money by staying a great device to use. However I recently ran into some issues that made me think I needed to do a factory reset, wipe, and reinstall CM 7.2 and google apps.
So I downloaded the CM 7.2 for droid Inc and the gapps-gb-20110828-signed.zip file. I did a factory reset from within the phone privacy settings and rebooted into recovery using Rom Manager. I then wipe the data and cache and installed CM 7.2 and then the google apps. After a restart though, the google apps had not installed and I got multiple force closes. In addition, all the google accounts were still saved which I didn't expect since I had done a factory reset and wiped all the data. Even the Wifi passwords were still saved because I didn't have to enter any to access wifi. Some apps were still installed as well like Contacts +. So it seems like something didn't go right with the install.
If I installed gmail, google voice, etc from Google Play store on my phone, then I would get a Package Installer error and it would force close causing the app to not install. I could install apps to my phone using the Google Play store website on a computer. When I restarted my phone though all the newly installed apps would be gone and I would have to install them again. I made sure I was installing them to the phone and not the SD Card as well.
Other things aren't working right either. For instance the adw.launcher home button doesn't take me back to the default home screen. Pushing the button I get haptic feedback but no action for it. No setting for it under "settings" caused any change.
I did clear data on the google play store thinking that would help with the install of the apps but that didn't help either. I still get force close issues.
I am at a loss at this point and not sure what to do next.
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I had same issue... But its a easy fix...boot to cwm reset wipe system and boot and cache and data and dalvik..Reinstall rom and gapps... after 1st boot wait a min or two.. open terminal type...su...then enter to get superuser then type..fix_permissions..then enter...this command will fix permissions...after thats done..type reboot...phone will reboot...you should be good to go...this only works with cm7-cm9..its done auto in cm10+ at boot..
In trying to fix a connectivity issue with my school wifi, I did a factory reset in TWRP (after making a backup). Upon completing the reset and restore, many functions have stopped working. Most apparent:
-Home key now only functions as lock (screen off/on) switch, and no longer returns to home screen (I'm using Nova Launcher), long press does not bring up recent apps (and using xposed to reassign menu button to recent apps makes that button do nothing as well.)
-Settings button in notification panel does nothing
-paid apps not downloading from play store (none work any longer)
-general difficulty accessing/implementing account data from google apps
I still have root, and those apps are all working fine, but paid features such as Nova Launcher Prime aren't working. When I checked the play store, I got a an error "-24" if I tried to reinstall that app. Based on online recommendations, I uninstalled Play Store updates and cleared the cache, rebooted, and now play store won't even load my apps list and closes due to an unexpected error. Does anybody have any ideas? Could reflashing the firmware help? I feel like there are probably other problems waiting for me to discover.
Thank you so much in advance
Okay, so I tried reflashing the NI1 firmware via odin, which at least fixed my ability to run Play Store, but didn't fix any of my initial problems.
Okay, I got it. The problems were all related to a corrupted Nova install, which was hard to find due to a similarly corrupted Super SU. I have no clue how the settings /notification panel bug came about. I will probably find new problems with other apps, but I am okay now.
Hi all, I'm running a One m8 (t-mobile) with stock everything, no root, only oddity is that it is S-OFF. Every time I reboot the phone (or it reboots itself - rare), some (not all) of the Marshmallow permissions for apps are reset, and I'm asked again for numerous apps for access to camera, contacts, etc.. Additionally, Sync ends up being disabled for a large number of settings, including most (but not all) Google sync options. Super weird!
I tried zapping Google Play Services (revert to system version, clear data, then upgrade), which sometimes fixes weird things like this, but no luck.
Anyone have any ideas on what would be causing this and how to prevent it?
I have the same problem.
Mine is rooted and S-OFF. I switched back to Stock because of the Pokemon Go Bug on CM roms.
A lot of people have this bug and there seems to be no fix as of now.
My fiancee has a fire phone, and she's had it for a few years. For the most of it, she's been using CM11 as her custom ROM. A few weeks ago, she mysteriously got it, and it wouldn't go away except when she disabled contact storage, but then she couldn't make phone calls. She then removed the dialer and it caused even more problems. I had to fully wipe her phone and re-flash back to Fire OS to get her dialer back. I then put CM11 back in, and everything was fine for awhile. Four days later, when Facebook updated, it did it again. We deleted Facebook, deleted the cache from contact storage, all that crap shown on Youtube, and still nothing. She opens up Chrome, it would pop up "process.acore has stopped", same with PlayStore. I wiped her phone again, then flashed her phone over to SlimKat, wiped dalvik cache, system, data, etc. It worked fine for a few days, then she opened up Cortana, and it's doing it again.
What apps have you disabled or uninstalled and/or installed since last wipe? Did you set it as a new phone after tou reinstalled cm11 or slimkat?
Try safeboot by clicking power button, then click reboot. Hold both volume up and down button while it fully reboots. You will see safeboot logo on screen. See if you get same error in safeboot. If not, then a change you are doing after fresh install is messing up your phone. Do a fresh install, then restore/install/uninstall one app at a time to see which app is responsible.
Every time I factory reset the phone, it's fine for awhile until some random app causes it again. The cause is different every time. At first, Facebook was the cause, then adding another Gmail account, then Reddit. We'll try your advice then get back to you.
If it is fine for a while, it is probably being triggered by some system app such as Google play services updating itself. I would suggest disable auto updates in play store and disable Amazon store if you haven't already. When phone prompts you that app updates are available, update one app at a time, (if have titanium backup and rooted, can backup the app before you update it). Once you find the culprit, open it in play store and disable auto update by un-checking the option by clicking three dots on top right. I had to do that for google play services because it was causing similar issues. Your issue may be related to contacts as well as calendar (clear calendar data but do not disable default calendar app from amazon)or one of the related background processes that is automatically updated but the updated version becomes incompatible with kit Kat causing all apps that depend on it to force close.
Check if your Google play services is newer than 10.0.84 version at the time acore error starts happening. If it is newer version then go to apk mirror website and download 10.0.84 version, uninstall the newer one and install this older one. Please do update if anything you did fixed the problem. Thanks.
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I received the latest AT&T update a week or so ago containing the 2.5 One UI update. After the update, I am experiencing some really strange issues with a variety of Google services.
1) Google Play Store updates are stalling. Most apps will download to a high percentage of completion (98% for example) and then just stall. If I leave the phone sit for a long time, eventually the updates will finish. This happens with every single app update or new download. I have 100GB free on the phone and it occurs on multiple networks (WIFI and AT&T).
2) GMail attachments won't download. They also stall at 0%.
3) I don't receive any incoming text messages when Google Messages Chat is enabled. Turning off chat and switching to SMS works though several texts say they failed to send and I have to retry (and they always end up going through). WIFI Calling is enabled.
4) Notifications from multiple apps are returning after I swipe them away. (Notification reminders is turned off in accessibility settings).
I did the usual - cleared cache in Google Play Store, Google Play Services, Google Services Framework, Download Manager. I cleared the cache after booting to recovery. When none of that fixed it, I completely reset my phone to factory conditions. Everything worked fine for 2 days and then today, all of the problems came back.
Everything else about the phone is normal as usual. I can't figure this one out and don't know what else to troubleshoot.
Try clearing the system cache on the boot menu.
blackhawk said:
Try clearing the system cache on the boot menu.
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Click to collapse
Is that the same thing as clearing the cache after booting to recovery? (Volume up and power button)
jkcarp94 said:
Is that the same thing as clearing the cache after booting to recovery? (Volume up and power button)
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Click to collapse
That's it. Can work like voodoo on lots of gremlins.
If that doesn't get it try clearing data on the Google apps. Might have to take it back to the stone age but probably not.
Reboot afterwards if you do. Playstore is a pain.
If the OS hasn't been reloaded since Q was flashed consider reloading to get a snappy clean load.
My 3rd OS load is the best.
Although I'm still running Pie, it's fast and very stable... lol, I like dinosaurs. I don't update a lot as it usually causes more problems than it solves.
I had cleared the cache from recovery before I factory reset and it didn't fix it. However, I just tried it again on the new rebuild and this time I cleared the cache 5 times in a row and then rebooted. It appears to have fixed all of the problems. I wonder if it was a bad app update to Google Play Services after the restoration to factory conditions?
jkcarp94 said:
I had cleared the cache from recovery before I factory reset and it didn't fix it. However, I just tried it again on the new rebuild and this time I cleared the cache 5 times in a row and then rebooted. It appears to have fixed all of the problems. I wonder if it was a bad app update to Google Play Services after the restoration to factory conditions?
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Sometimes you're better off staying on the factory load versions. I never let auto updates run.
I keep Playstore disabled unless I want to use it or check for updates because of this and it also is a resource pig.
Manually doing it makes spotting the trouble maker easier.
I also keep backup copies of known good updates for system apks so that the factory load isn't my only recourse if a apk been updated more than once. APK Export is a great freeware app for doing this. Backup all your Playstore apps too for faster and easier reloads. Plus if Playstore discontinues the app, you still have it. Been boned by Playstore* once too often.
*sometimes the software goes greedy, gets sold or there's a licensing issue. Either way once it's gone having a known good copy makes life so much easier.
Hello,
The same thing is happening to me but for several months now. I am in Spain with Movistar. The only way I could get them to update the Google Play APPs was to switch my mobile to "safe mode" and from there it really works.
I'm going to try a factory reset, to see how it went.
Foguet said:
Hello,
The same thing is happening to me but for several months now. I am in Spain with Movistar. The only way I could get them to update the Google Play APPs was to switch my mobile to "safe mode" and from there it really works.
I'm going to try a factory reset, to see how it went.
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Click to collapse
A reload probably won't help. It will very likely reoccur.
It sounds like a 3rd* party apk is the culprit.
Find the root cause and correct it.
It may be just a setting issue in a 3rd party apk.
*they include carrier, Samsung and misc others you installed.