H815 can't make / receive calls but sms / data works great? - G4 Q&A, Help & Troubleshooting

It's a UK vodafone G4 which I got unlocked and was using my O2 sim without issues. I ported the O2 number to iD Mobile (three network) and can use SMS as well as mobile data but calling doesn't work at all.
I put a Three sim in and it's exactly the same issue. The iD sim works fine in other phones. Other sim cards work fine in the G4. It's just iD and Three sims that won't make or receive calls.
I since used LGUP to install a kdz file (V20c-234-15) in the hope anything vodafone will be removed but that didn't make any difference. In the phone Settings if I check Network Status it shows the iD connections, in Status it shows Unknown Phone Number, in Network Mode it displays 2G/3G/4G, APN shows all correct iD settings. If I search for Available Networks it displays all the usual UK networks and only lets me select iD network.
Customer service said wait a few more days after porting and suggested a faulty sim (yet works in other phones) but after both iD and Three sims showing the same issue I've not much hope in their suggestions.
I know others that bought the vodafone G4 and unlocked it for Three haven't had any issues. I only found 1 other post online that has the exact same issue as me but their post hasn't updated since last month.
I don't know what to try. Other sims work, just not iD/Three. Any ideas for me to try?

I've since tried another kdz file for lollipop as I know for sure the sim worked before the number was ported before the phone was upgraded to MM.
Still doesn't work for calls, only data and SMS.
Can anyone offer more suggestions to try?
Sent from my SM-T520 using Tapatalk

djnield said:
I've since tried another kdz file for lollipop as I know for sure the sim worked before the number was ported before the phone was upgraded to MM.
Still doesn't work for calls, only data and SMS.
Can anyone offer more suggestions to try?
Sent from my SM-T520 using Tapatalk
Click to expand...
Click to collapse
This is a weird problem maybe your problem is modem or wrong kdz file. Downlaod right file and flash again and be sure that you click refrush that is makes wipe in LGUP.(I use LGUP)

cashflow67 said:
This is a weird problem maybe your problem is modem or wrong kdz file. Downlaod right file and flash again and be sure that you click refrush that is makes wipe in LGUP.(I use LGUP)
Click to expand...
Click to collapse
Thanks,
I had this problem with stock rom too though. I only started trying more kdz files in the hope that might work. Issue started the moment my number ported from O2 to iD Mobile.
Wierdly the phone doesn't like Three network sims either now and those worked fine before the number port happened.
Am really confused
Sent from my SM-T520 using Tapatalk

Related

[Q] Seriously guys i want your help. please....!! Airplane mode problem

Yesterday i install a custom Rom 4.2.2 after kitkat cyanogenmod BR2. before installation i put my phone on airplane mode.
after installation my HD is showing signal bars (white colored) and on top no service and cross sign.
other sim networks works perfectly only Telenor network has this problem.
i have tried changing radio version. now i am on latest one.
i have tried full wipe and install again kitkat and jellybean no success.
please guys help me what should i do.
thanks (sorry for bad English)
Z4Zeeshan said:
other sim networks works perfectly only Telenor network has this problem.
Click to expand...
Click to collapse
So, other SIMs are working with different radio versions? I think that your phone is fine.
Z4Zeeshan said:
i have tried changing radio version. now i am on latest one.
i have tried full wipe and install again kitkat and jellybean no success.
Click to expand...
Click to collapse
Might be a trouble from operator side. Check Telenor SIM on other phone.
If it will work - flash factory ship ROM on yor DHD and flash original radion version.
It's strange mystical part, but stock ROM resolves a lot of troubles
No success
coloured_chalk said:
So, other SIMs are working with different radio versions? I think that your phone is fine.
Might be a trouble from operator side. Check Telenor SIM on other phone.
If it will work - flash factory ship ROM on yor DHD and flash original radion version.
It's strange mystical part, but stock ROM resolves a lot of troubles
Click to expand...
Click to collapse
Thanks for reply other sims works fine with ever version of radio only that telenor sim doesn't work as before flashing a new rom i put my DHD in airplane mode i think that is the main problem...
if i do same process with other sim ( before flashing other rom put DHD in airplane mode ) then that sim network will not work also..those sims will work fine in other cellphone.
like i use the same process( before flashing other rom put DHD in airplane mode ) with Mobilink sim it shows signals but when i call or sms it says Mobile network not available (in screenshot)
and when i use Telenor it says no service (in screenshot)
when i try to choose a mobile network manually in settings it says "your sim doesn't allow a connection to this network" (in screenshot).
and when i try to choose a mobile network automatically in settings it says "Can't connect to this network right now try again latter" (in screenshot).
other sims works fine
all screenshots are attached with other information
please help me.please :crying:
update : also tried latest RUU same problem again
Z4Zeeshan said:
Thanks for reply other sims works fine with ever version of radio only that telenor sim doesn't work as before flashing a new rom i put my DHD in airplane mode i think that is the main problem...
if i do same process with other sim ( before flashing other rom put DHD in airplane mode ) then that sim network will not work also..those sims will work fine in other cellphone.
like i use the same process( before flashing other rom put DHD in airplane mode ) with Mobilink sim it shows signals but when i call or sms it says Mobile network not available (in screenshot)
and when i use Telenor it says no service (in screenshot)
when i try to choose a mobile network manually in settings it says "your sim doesn't allow a connection to this network" (in screenshot).
and when i try to choose a mobile network automatically in settings it says "Can't connect to this network right now try again latter" (in screenshot).
other sims works fine
all screenshots are attached with other information
please help me.please :crying:
update : also tried latest RUU same problem again
Click to expand...
Click to collapse
This Is strange... Is your device made in china or taiwan?
Reason for asking this question is that, taiwanese made DHD normally generate certain problems out of the bloom that usually makes no sense.
From my understanding, When you flash a rom, you format the data partition and this partition holds every change you made to the os during the time of use. So there isnt any reason why a mode you left your phone in before flashing another rom should have such an effect.
Have you tried inserting another sim from the same mobile operator?
Edit:: And what rom is that? It looks nice. Can you give me a link to it?
mickeyasamoah said:
This Is strange... Is your device made in china or taiwan?
Reason for asking this question is that, taiwanese made DHD normally generate certain problems out of the bloom that usually makes no sense.
From my understanding, When you flash a rom, you format the data partition and this partition holds every change you made to the os during the time of use. So there isnt any reason why a mode you left your phone in before flashing another rom should have such an effect.
Have you tried inserting another sim from the same mobile operator?
Edit:: And what rom is that? It looks nice. Can you give me a link to it?
Click to expand...
Click to collapse
its not chinese version.. i know it is so strange can you tell me it looks like sim locked ?? if that happened may can be unlocked. and Rom is
http://forum.xda-developers.com/showthread.php?t=2533007
Z4Zeeshan said:
its not chinese version.. i know it is so strange can you tell me it looks like sim locked ?? if that happened may can be unlocked. and Rom is
http://forum.xda-developers.com/showthread.php?t=2533007
Click to expand...
Click to collapse
It cant be a simlock. It takes more than airplane mode to throw a device in sim lock.
And if it was sim lock, it would only accept one particular sim card and not accept some simcards and reject others.
These made in taiwan Desire HDs develop problems that dont mount up to any proper explanation, as i already said.
Like mine, its taiwanese made and when i take out the simcard, it runs smoothly, but as soon as i insert a simcard, the device becomes laggy/slow. i have tried so many things but they all dont seem to work. This isnt the only problem, there are others.
This only leaves me with the conclusion that, the taiwan made DHDs are immetations/fake.
mickeyasamoah said:
It cant be a simlock. It takes more than airplane mode to throw a device in sim lock.
And if it was sim lock, it would only accept one particular sim card and not accept some simcards and reject others.
These made in taiwan Desire HDs develop problems that dont mount up to any proper explanation, as i already said.
Like mine, its taiwanese made and when i take out the simcard, it runs smoothly, but as soon as i insert a simcard, the device becomes laggy/slow. i have tried so many things but they all dont seem to work. This isnt the only problem, there are others.
This only leaves me with the conclusion that, the taiwan made DHDs are immetations/fake.
Click to expand...
Click to collapse
thanks buddy my imei number is changed thats why this happend plz tell me how to use QPST ? any link ??
Z4Zeeshan said:
thanks buddy my imei number is changed thats why this happend plz tell me how to use QPST ? any link ??
Click to expand...
Click to collapse
Pls Lets Use The Other Thread.

My LG G3 only connects to Edge network

Hello guys.
After a couple of days reading on the internet without success I decided to share my problem here.
I bought a LG g3 D850 32 gb on eBay, once I received it I was so happy enjoying the 4g LTE network, the speed was amazing.
Regrettably, one day all this happiness disappeared, now I only have Edge connection, I don't have 3g, hsdpa or 4g, I only get the awful Edge.
I have tried using my sim card on other phone and I get 3g and hsdpa (that phone does not have 4g) so the problem is on the G3.
I have to say that I have the phone with the stock rom and the only change I've done was to root it with kingroot and deleted (disable) some at&t apps. I thought this was the problem so I restored to factory defaults but the problem did not disappear.
I was thinking in to return the phone but I am in Chile so is a little hard.
I will be grateful if some one could help me with this issue.
I will be waiting for your comments
Thanks on advance
:crying:
What model number/version/baseband/etc.
What's your base network and are you sure your APN settings are correct?
nickf4rr said:
What model number/version/baseband/etc.
What's your base network and are you sure your APN settings are correct?
Click to expand...
Click to collapse
Hi Nick,
This is the Software info:
Android Version: 5.0.1
Baseband Version: MPSS.DI.2.0.1.c1.13-00058-M8974AAAAANPZM-1
Kernel Version: 3.4.0
Build Number: LRX21Y
Software Version: D85021r
Security Software Version: MDF v1.1 Release 3
I do not understand what the base network is. Is my cellullar provider?
The APN settings are OK. I didn't change anything.
I had all the connections and suddenly I lost 3 and 4 g and only get Edge.
I didn't change anything. I rooted the phone with KingRoot but I am not sure if the problem started in that moment.
I have made the Factory Data Reset a couple of times and the problem continues.
My Sim Card works fine in other cell phone.
Please Help!!!!
Oyopio said:
Hi Nick,
This is the Software info:
Android Version: 5.0.1
Baseband Version: MPSS.DI.2.0.1.c1.13-00058-M8974AAAAANPZM-1
Kernel Version: 3.4.0
Build Number: LRX21Y
Software Version: D85021r
Security Software Version: MDF v1.1 Release 3
I do not understand what the base network is. Is my cellullar provider?
The APN settings are OK. I didn't change anything.
I had all the connections and suddenly I lost 3 and 4 g and only get Edge.
I didn't change anything. I rooted the phone with KingRoot but I am not sure if the problem started in that moment.
I have made the Factory Data Reset a couple of times and the problem continues.
My Sim Card works fine in other cell phone.
Please Help!!!!
Click to expand...
Click to collapse
I had the same problem when I switched the operator. Went there and the man there tried everything but nothing helped. Last thing he suggested was to do a software update, did it an 4G speed came back
jeanette1986 said:
I had the same problem when I switched the operator. Went there and the man there tried everything but nothing helped. Last thing he suggested was to do a software update, did it an 4G speed came back
Click to expand...
Click to collapse
I am waiting for Marshmallow update, I hope not to kill my self while I am waiting
I think I will try changing the ROM.
But is so weird the problem because I had 4g and I did't change anything :crying:
I do not understand what the base network is. Is my cellullar provider?
Click to expand...
Click to collapse
Yes, your cellular provider. What's your cellular provider and what's your APN? Is your sim from AT&T, a foreign provider or from a Chilean network? Does the APN match the SIM provider's APN?
I'm thinking that it's either an APN problem or a band switching problem (since you disabled some AT&T apps) or you just ran through your allotment of 4G data under your contract.
If you've tried your SIM very recently in a friend's phone and it works just fine, then it's probably not a data allotment problem.
nickf4rr said:
Yes, your cellular provider. What's your cellular provider and what's your APN? Is your sim from AT&T, a foreign provider or from a Chilean network? Does the APN match the SIM provider's APN?
I'm thinking that it's either an APN problem or a band switching problem (since you disabled some AT&T apps) or you just ran through your allotment of 4G data under your contract.
If you've tried your SIM very recently in a friend's phone and it works just fine, then it's probably not a data allotment problem.
Click to expand...
Click to collapse
I am using a chilean provider with the correct APN, the same I used from the first day when 4g were working fine and the same.
Yesterday I tried mi sim card in other cellphone and I got 4g without problem. I checked the apn and they was the same.
Now I tried with tho different ROMs, I changed the kernel and the modem and I'm still get only EDGE :crying::crying:
I do not know what to do. I think the cellphone is bad
I'm guessing that you may have disabled something when you were deleting the AT&T bloatware. You've got a D850, right?
As @trickie69r has mentioned in a previous thread, try downloading your KDZ direcly from LG's Servers using: http://csmg.lgmobile.com:9002/csmg/b...XXXXXXXXXXXXXX
(Replace XXXXXXXXXXXXXXXXX with your own IMEI, which can be found by dialing *#06* in Dialer)
Take a screenshot of your About Phone > Software Info tab before and after and see if anything changes.
Buena suerte!
nickf4rr said:
I'm guessing that you may have disabled something when you were deleting the AT&T bloatware. You've got a D850, right?
As @trickie69r has mentioned in a previous thread, try downloading your KDZ direcly from LG's Servers using: http://csmg.lgmobile.com:9002/csmg/b...XXXXXXXXXXXXXX
(Replace XXXXXXXXXXXXXXXXX with your own IMEI, which can be found by dialing *#06* in Dialer)
Take a screenshot of your About Phone > Software Info tab before and after and see if anything changes.
Buena suerte!
Click to expand...
Click to collapse
Thank you Nick.
I have flashed some Roms, and the problem did not solve.
I have tried to download the stock rom but I can't download it from the link you send me. I can't find D850 stock rom.
Do you have other link to get it?
Oyopio said:
Thank you Nick.
I have flashed some Roms, and the problem did not solve.
I have tried to download the stock rom but I can't download it from the link you send me. I can't find D850 stock rom.
Do you have other link to get it?
Click to expand...
Click to collapse
Did you try using the ROM in this thread, or just installing the AT&T apps to see if those worked?
nickf4rr said:
Did you try using the ROM in this thread, or just installing the AT&T apps to see if those worked?
Click to expand...
Click to collapse
Yes I tried that rom and stock kit kat and nothing works.
I think the cell phone is defective because I have other LG g3 and works fine

Lg g4 h812 network and data problem

I own lg g4 h812 Canadian version
I bought it from canada and without using a Canadian sim brought it back to India. Here's the problem.
Indian sims like idea airtel vodafine or bsnl they work sometimes i can even make a call sometimes but i don't know how but the phone starts showing emergency calls only even when there is network. The data lte/3g/gprs doesn't work at all. Even the default apn doesn't appear.
So is this a hardware problem
If the sim was Locked then Indian sims should not work at all but i can make calls if i restart the phone.
Sent from my A0001 using XDA-Developers mobile app
LG H812 data and calling issue
bro it is all because of incompitable lte and wcdma bands. lg g4 canadian version has different bands that not works with indian service providers
jasi275 said:
I own lg g4 h812 Canadian version
I bought it from canada and without using a Canadian sim brought it back to India. Here's the problem.
Indian sims like idea airtel vodafine or bsnl they work sometimes i can even make a call sometimes but i don't know how but the phone starts showing emergency calls only even when there is network. The data lte/3g/gprs doesn't work at all. Even the default apn doesn't appear.
So is this a hardware problem
If the sim was Locked then Indian sims should not work at all but i can make calls if i restart the phone.
Sent from my A0001 using XDA-Developers mobile app
Click to expand...
Click to collapse
Access the hidden menu on your phone by entering the following on your phone keypad:
*#546368#*812#
then go to Field Test > Modem Settings > LTE Band Selection and select the bands appropriate to your network carrier to see if they're OK or they Fail. Then, still in Modem Settings, scroll down to Network Mode and do the same.
If no help there, your choices are to:
- In Settings > Mobile Data, click on the 3 dots on the right of the top menu bar and select Mobile Networks - Network Mode and select your preferred Network mode. Then below there go to Access point names and touch the 3 dots on the right of the top menu bar there and enter the New APN settings for the network carrier you're using now.
- if no success there, wipe your modemst1 and modemst2 and reboot - can solve some modem problems.
- if still nothing - flash an appropriate KDZ (good site for the H812 KDZ's - https://lg-firmwares.com/lg-h812-firmwares/ ) for your phone model (if your carrier there has VOLTE support for the LG G4, try a Rogers/Fido KDZ), with LGUP-NEW.
jasi275 said:
I own lg g4 h812 Canadian version
I bought it from canada and without using a Canadian sim brought it back to India. Here's the problem.
Indian sims like idea airtel vodafine or bsnl they work sometimes i can even make a call sometimes but i don't know how but the phone starts showing emergency calls only even when there is network. The data lte/3g/gprs doesn't work at all. Even the default apn doesn't appear.
So is this a hardware problem
If the sim was Locked then Indian sims should not work at all but i can make calls if i restart the phone.
Click to expand...
Click to collapse
Hey
Did u solved the problem!
aR_aNiK said:
Hey
Did u solved the problem!
Click to expand...
Click to collapse
Not yet I have not tried to kdz yet and the phone belongs to my cousin I will try flashing different kdz
jasi275 said:
Not yet I have not tried to kdz yet and the phone belongs to my cousin I will try flashing different kdz[/QUOTis that prb still happen.
I am going to exchange my current ohn with lg g4 can (h812) so i need to know
I live in kolkata
Click to expand...
Click to collapse

LG G3 D851 shows full bar signals but no service

Hey guys i'm having some problems with my lg g3 d851, since the screen of my beloved lg g2 died after 2 years and a half, my friend gave me his lg g3 to use it as a tablet since the phone doesnt recognize any signal at all, right now is running the stock rom for android marshmallow, everything works fine except for the signal that either always keeps in "no service", i already try to put another sim card on the phone and its showing the same problem, already checked the IMEI on the swappa blacklist and everything is okay, here are a few screenshots, any thoughts on how to solve this problem would be very appreciated thank you!
Have you modified the APN settings under mobile networks?
kfcherry said:
Have you modified the APN settings under mobile networks?
Click to expand...
Click to collapse
hi thanks for replying, yeah i already modified the APN settings under mobile networks with the APN of my carrier that is IUSACELL (AT&T México) and is still showing the same problem "no service" or "searching"
I had the same problem, try installing another modem, or send me an pm, I have the same mobile company (right now I'm having some problems with the at&t mexico)
I am having a similar problem with my d851 30g. It isvnot rooted and running stock android 6.0 tmobile rom. I am with movistar (mexico) it will have signal and be on the network and then eject the sim saying invalid then reset. Did factory reset. Movistar sim worked for about an hour and then same thing. Have a s from telcel switched and no problem till this Morning. Did the same thing and restarted. Recognized the sim and all fine. I am new to this and could use a little help. As it is connecting with the other sim and not my movistar sim. Possible software issue or corrupted sim?
Thanks in advance,
Alex miller

No network after flashing my s20 ultra

Hello everyone.
I bought a used s20 ultra with android 10
Everything ok network ok calls and everything ok
but can't check for update always tell me registration failed
So i flash with odin but unfortunately network didn't work after flashing
So i flashed another rom network appears but cant make calls or internet
Now my phone works good but no network
Don't know what to do
All what i have now imei 1 imei 2 sn
I don't also remember the original rom come with phone
I flashed the phone without check my old version
Very sad of all this
And dont know what to do
Any help
Ahmedzizo0 said:
Hello everyone.
I bought a used s20 ultra with android 10
Everything ok network ok calls and everything ok
but can't check for update always tell me registration failed
So i flash with odin but unfortunately network didn't work after flashing
So i flashed another rom network appears but cant make calls or internet
Now my phone works good but no network
Don't know what to do
All what i have now imei 1 imei 2 sn
I don't also remember the original rom come with phone
I flashed the phone without check my old version
Very sad of all this
And dont know what to do
Any help
Click to expand...
Click to collapse
May be this can help:
I had the same problem abroad. Check settings with your provider are right.
I couldn't find wifi, because my settings using phone abroad where out.
Idebutterpiep said:
May be this can help:
I had the same problem abroad. Check settings with your provider are right.
I couldn't find wifi, because my settings using phone abroad where out.
Click to expand...
Click to collapse
Thanks bro
But still not
Update 1
Flashing new rom and network appear but cant make calls or anything
Another problem

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