Updated Fire TV to 5.0.5, then no sound and no audio/video streaming, help please. - Fire TV Q&A, Help & Troubleshooting

I bought the fire TV when I can pre-order it, and I rooted it and block the firmware update. Recently youtube is not working, so I decide to update to latest OS as root is not that important to me. So I reset to to factory default then update to 5.0.5 (must be from 51.x). After installing new OS, there is no sound at all, not even from menu navigation. I tried each settings in audio and still no solution, reset, restart, change the HDMI cable etc.
What even worse is that I cannot stream video and audio at all. I have wired LAN to a router directly with 150Mb Comcast. Now I cannot even load the fireTV introduction video. I can install the youtube without any issue and it can load the play list, subscription list etc. I tried to stream Amazon video and MP3 and it stuck at the beginning and would never start.
I side loaded the latest kodi, it plays mkv from NAS but still no sound. The FireTV and TV have not been changed except OS update. Please help.

Do you have a little red muted audio sign in the top corner (right hand side) of youre screen? If thats the case using a keyboard press the + button to get the audio back on! If not search on Google i also had a problem simular to this a while back after a new install of Kodi & found the solution from there after looking through for around 5 minutes.
Hope this helps if so press that thanks button

It is not just kodi, but fire TV itself does not have sound.

Amelia2006 said:
It is not just kodi, but fire TV itself does not have sound.
Click to expand...
Click to collapse
I looked on the net for you, try these -
Go to Settings > Display and Sounds > Audio > Dolby Digital Output > Select Dolby Digital Plus OFF (I used Dolby Digital Plus Automatic and that worked)
Or this -
If you hear regular TV sound that means that whatever that sound comes from is still running. Maybe you have a cable box or DVR connected to an amplifier? You need to turn it off when you are using the Fire.
You should hear the sound from the Fire TV directly from your TV, not your amplifier. You'll need to make sure the TV's sound is turned up.
Or -
Check the volume setting. Most TVs have separate volume controls for each input, so it may be you just have that input turned all the way down. Also check your TV's owner's manual and see if the input you are using supports sound. On my TV one HDMI input processes sound and one is video only for some reason.
Or this -
Do you have another HDMI cable you can try? & have you tried on another tv?
Hope this solves ur problem (I keep my fingers crossed for ya), if it does press that thanks button
Sent from my SM-G900F using Tapatalk

I had the same problem and called amazon, and they told me it was a known issue and are looking into a fix.

Related

Audio lost until reboot

I'm having an issue with my fireTV... Everything works perfectly, then after sitting a while with no use (overnight, during work, etc) , there's no audio output.... In any app. The only solution is to reboot and then it works fine again.... For a while. Any ideas?
A bit about my setup: It was doing this rooted running xbmc Gotham as my main media player (usually left on xbmc when not in use). Thought it might be fixed through a FW update, but didn't want to lose root, so I unlocked the bootloader, installed the latest CWM, and latest pre-rooted rom. To my surprise I turned on my tv, and there's no sound in xbmc, any other app, or any menu sounds. It's connected directly to my LG tv through HDMI. I'm at a loss here unless it's an actual defect in the firetv...
Jaydawgx7 said:
I'm having an issue with my fireTV... Everything works perfectly, then after sitting a while with no use (overnight, during work, etc) , there's no audio output.... In any app. The only solution is to reboot and then it works fine again.... For a while. Any ideas?
A bit about my setup: It was doing this rooted running xbmc Gotham as my main media player (usually left on xbmc when not in use). Thought it might be fixed through a FW update, but didn't want to lose root, so I unlocked the bootloader, installed the latest CWM, and latest pre-rooted rom. To my surprise I turned on my tv, and there's no sound in xbmc, any other app, or any menu sounds. It's connected directly to my LG tv through HDMI. I'm at a loss here unless it's an actual defect in the firetv...
Click to expand...
Click to collapse
Mine loses audio if I switch over to the fire TV input from my satellite input with the TV on. I have to turn the TV off and back on to get the audio to come back. I assume you have tried turning the TV off and back on though.
Sent from my SCH-I545 using Tapatalk

No sound when playing prime movies

I have 2 major problems:
1. amazon prime movies have no sound, and sound works properly every where else.
2. I cannot download amazon apps from amazon fire TV home screen, it won't even let me click into them to see the price.
Looking for some help what it could be.
Notable tweaks:
I have a rooted device with nova launcher, xbmc, rboxs module google play store module. And various other apps.
Not knowing how you are hooked up, that is hard to speculate about. One thing though, some movies are encoded with Dolby Digital Plus and not all equipment can handle it. The AFTV also has an Optical Out so one can get Dolby Digital instead. I pitched my Roku3 I for this reason. I could not get surround from Netflix movies. Had to to opt for Stereo.
Here's more info, I don't think its the way I'm hooked up. I have aftv HDMI to TV then fiber optics to sound bar. Appears to be software or something. Any one else had this problem?
bumpaudio said:
Here's more info, I don't think its the way I'm hooked up. I have aftv HDMI to TV then fiber optics to sound bar. Appears to be software or something. Any one else had this problem?
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Click to collapse
It's still a little hard to diagnose with that info. Could be the HDMI so you'd try a different cable (higher quality if possible)
I'm sure you've tried rebooting by now but sometimes that fixes lots of issues, in fact I've fixed some sound issues with a simple reboot. Other times I've unplugged it for a short period of time then plugged it back in.
The only other thing is lots of people have complained of netflix/prime video playback but I don't think the sound was the problem for any. The fix there, that I know of is go to amazon video in apps section, clear data 3 times, unplug 10 seconds then it works.
But I'm just hoping I might help. Based on the info I'm just taking a stab. Of course you might eliminate the sound bar or try a different tv if possible to rule out software like you suspect. Good luck.
Since you have Optical connected to your soundbar is Optical selected in AFTV Settings for sound output? Just asking.
No offense taken, thanks for your suggestion! I have ruled out the cables, I got the apps to work, it was a module that puts the amazon app store on that was causing other apps not being able to install.
So now its just the sound not working only while watch amazon prime videos, the sound works in every other app!
OK its all fixed you were right sound out put all it was. Went thru the trouble shooting tips here
http://www.amazon.com/gp/help/customer/display.html?nodeId=201452570
bumpaudio said:
OK its all fixed you were right sound out put all it was. Went thru the trouble shooting tips here
http://www.amazon.com/gp/help/customer/display.html?nodeId=201452570
Click to expand...
Click to collapse
DD+ is a nightmare for many with equipment a few years old. it is HDMI only and meant for 7.2. Kind of overkill for many. It is supposed to backward compatible to DD 5.1 but not in many instances. Had to ditch my Roku3 because of it but found the AFTV which is more fun anyway.
Film ve dizi seyret
Dizi filmler sinema filmleri için site önerebilirmisiniz acaba?
Sound fixed
bumpaudio said:
I have 2 major problems:
1. amazon prime movies have no sound, and sound works properly every where else.
2. I cannot download amazon apps from amazon fire TV home screen, it won't even let me click into them to see the price.
Looking for some help what it could be.
Notable tweaks:
I have a rooted device with nova launcher, xbmc, rboxs module google play store module. And various other apps.
Click to expand...
Click to collapse
Take a look at the amazon tab. I found a crossed out speaker icon on it. right click to unmute and then turn up the sound. worked for me. Check out chrome://flags/#enable-tab-audio-muting

Perfect AirPlay Audio Set Up

I switched from the Apple TV2 that I loved so much but started to crash a lot with Kodi.
Loving the FireTV, but was going insane trying to get my airplay setup working. I use airfoil from my mac to stream spotify to 3 airplay zones. With all the FireTV apps I downloaded, there was some latency issues that would be off during every connect and reconnect. Adjusting the settings didn't matter as it would be off again the next connect.
Tried Kodi's Airplay support, and not all that bad, though no volume (didn't know when I bought it that FireTV can't adjust internal audio), and no album artwork on the screen.
Thought about it for a few days and remembered that Airfoil has a speakers app for Android phones to turn it into an Airfoil receiver. I side loaded the app and Viola, all zones play simultaneously and album art on the screen. Tried the volume up and down on my mac (master volume) and low and behold it adjusts the volume on the FireTV. So happy that I have all the functionality of my AppleTV in a much more dynamic and faster device. Thought I would post this in case it helps someone else out as I have seen a few people ask about this in other forums, but haven't come across this solution.
grinny11 said:
I switched from the Apple TV2 that I loved so much but started to crash a lot with Kodi.
Loving the FireTV, but was going insane trying to get my airplay setup working. I use airfoil from my mac to stream spotify to 3 airplay zones. With all the FireTV apps I downloaded, there was some latency issues that would be off during every connect and reconnect. Adjusting the settings didn't matter as it would be off again the next connect.
Tried Kodi's Airplay support, and not all that bad, though no volume (didn't know when I bought it that FireTV can't adjust internal audio), and no album artwork on the screen.
Thought about it for a few days and remembered that Airfoil has a speakers app for Android phones to turn it into an Airfoil receiver. I side loaded the app and Viola, all zones play simultaneously and album art on the screen. Tried the volume up and down on my mac (master volume) and low and behold it adjusts the volume on the FireTV. So happy that I have all the functionality of my AppleTV in a much more dynamic and faster device. Thought I would post this in case it helps someone else out as I have seen a few people ask about this in other forums, but haven't come across this solution.
Click to expand...
Click to collapse
This is why I love XDA, splendid.
Hi there,
Is this solution still working on your side? I tried the same last night and side loaded Airfoil speakers app. This is the first time I sideloaded anything. It is perfectly in sync with my other devices as long as I use my system audio from my PC. But when I try to use Spotify as source the app on the AFTS crashes. Do I need to have other apps services installed on my fire tv stick for this to work? What versions are you using?
I use apple music on my Macbook and it works fine. I use the latest version apk from the android play store.

Fire TV Remote Microphone - Helpful Anomaly?

I recently upgraded my Fire TV to the latest 4K model. I was delighted to find this model could be easily rooted (thanks to XDA devs), but was disappointed that the microphone on the remote control (which I otherwise love for its simplicity) is still rendered essentially useless outwith Amazon content. What a total waste of an opportunity, with Android TV etc expanding every day!
Anyway, I was testing out an app I recently purchased called SoundSeeder Music Player which allows you to play back audio via multiple devices around your home (like Sonos). I have installed the Play Store on my Fire TV (following the instructions laid out here and at AFTV News) so the SoundSeeder app installed and seemed to be working well (it didn't work prior to installing the Play Store). The odd thing I noticed, however, was this: There is a Mic/AUX Mode within the SoundSeeder player, which allows you to stream a live feed from your microphone. I didn't think it would do anything, of course, since the Fire TV doesn't have a built-in mic like a smartphone, but I started the service anyway and noticed that the graphical audio levels seemed to be registering incoming sounds, so I tried pressing the microphone button on the Fire TV remote and, amazingly, it registered my voice (with a faint echo) for as long as I pressed the microphone button down. I did this for about a minute before trying to stop the service, but doing so crashed the Fire TV and I had to restart.
Does the fact that this happened indicate that there may be a way to utilise the Fire TV remote as a microphone for other apps?
The only pertinent thread I could find on XDA - http://goo.gl/21crhi - identified that one of the files being utilised by the Fire TV to control the microphone was "com.amazon.vizzini.apk", but there was no final conclusion as to how it might be utilised. The developer provided a small RAR file (search.rar) for download, but I wasn't sure what to do with it (flash it?) and I'm not keen on disabling key Amazon services, which was also advised.
It would be fantastic if someone could develop an app or a simple method of registering the microphone as a regular smartphone mic so it could be used for Google Now or Android TV or even as a wireless microphone in an audio application. I'm sure a lot of people have been over this, but I thought it was worth mentioning in case this anomaly opens up any new options as regards making the built-in mic a thing of beauty rather than the irritating, pointless feature it is now (those of us in the UK can't even make use of Alexa).

[Ques] No Sound from FireTV (Gen1) Optical on certain apps...

I have an original FireTV box which is connected to my surround sound amp via an optical cable (the amp has no HDMI ports). In the sound setting I have enabled "Dolby Digital Over Optical".
For Prime Video, Netflix, and, UKTV it all works perfectly. However for BBC iPlayer, My5, Youtube, and, ITV Hub I get no sound through the amp. If I turn up the volume up on the TV the sound is there (but, obviously, I want it through my surround sound system). It was working fine before the new interface update. I also did a factory reset but it's still the same.
The FireTV is as factory, not rooted or anything.
Any ideas?
Same isuee
Same issue here. After the fire box software update the BBC iPlayer only play sound over HDMI, no sound over optical.
Did you managed to fix it?
Thanks
Peter
pksinan said:
Same issue here. After the fire box software update the BBC iPlayer only play sound over HDMI, no sound over optical.
Did you managed to fix it?
Thanks
Peter
Click to expand...
Click to collapse
After further analysis I discovered that the Netflix app was only producing sound in Stereo (even though the content was DD 5.1). I think Prime Video was the only one generating DD 5.1 over the optical cable. The only way to fix it, as I can see it, is to buy a new AVR unfortunately. This is what I did, I replaced my old AVR with a new one that supports DD+ and, more importantly, has HDMI inputs on the back of it. I now get sound out of the BBC iPlayer app again (though only in stereo, as this is all that it supports) and DD+ 5.1 out of Prime Video and Netflix.
Probably not the news you wanted to hear.

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