No mobile network available - ZenFone 2 Q&A, Help & Troubleshooting

I'm having a strange issue... after flashing latest build with clean install on z008 of cm13 my device doesn't detect SIM card. Even after going back to stock things haven't changed. Do you know any solution?

shape93 said:
I'm having a strange issue... after flashing latest build with clean install on z008 of cm13 my device doesn't detect SIM card. Even after going back to stock things haven't changed. Do you know any solution?
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Factory reset or do a clean install wiping everything except internal SD or ext SD. After the boot up skip everything and restore your data but make sure cellular data and wifi work first before restoring your data.

mikerowes69 said:
Factory reset or do a clean install wiping everything except internal SD or ext SD. After the boot up skip everything and restore your data but make sure cellular data and wifi work first before restoring your data.
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Click to collapse
yep that's what I did a couple of times but with no result

Did you try sim slot 2 and we're your results? It took several minutes before I got my data after doing a factory reset. But I had to do a complete re do over. With installing all apps and accounts. Never did the data restore but lots of people say twrp recovery has issues with this, and they use a custom twrp. I also hear people say there is an issue with sim slot 1 and they use paper or plastic to wedge the sim slot for better connection.

Maybe your apn
Sent from my ASUS_Z00AD

Related

Call ended issue

Hey guys,
So I googled this and looked this problem up on the thread and didn`t seem to find any answers and thats why I`m opening another one.
So anyways, I was initially running Highonandroid 0.3 and when I saw the new synergyrom, I decided to flash it (I made a backup before this). Flashing the new rom, it couldn`t register my network (Rogers canada) so I decided to revert back to my rom before.
After reverting back, I noticed that lte and texting works but calling and receiving calls no longer work. Every time I tried to call, it would just say call ended and on call logs, I notice it said call cancelled. I would like to try to fix this problem without resorting to reformatting everything because I backed it up to avoid such an issue to begin with.
I`ve checked my config and everything seems to be in place.
Anyone know the solution to fixing this?
Thanks!
new2androidbeginner said:
Hey guys,
So I googled this and looked this problem up on the thread and didn`t seem to find any answers and thats why I`m opening another one.
So anyways, I was initially running Highonandroid 0.3 and when I saw the new synergyrom, I decided to flash it (I made a backup before this). Flashing the new rom, it couldn`t register my network (Rogers canada) so I decided to revert back to my rom before.
After reverting back, I noticed that lte and texting works but calling and receiving calls no longer work. Every time I tried to call, it would just say call ended and on call logs, I notice it said call cancelled. I would like to try to fix this problem without resorting to reformatting everything because I backed it up to avoid such an issue to begin with.
I`ve checked my config and everything seems to be in place.
Anyone know the solution to fixing this?
Thanks!
Click to expand...
Click to collapse
That's really weird.. try resetting your APN's to default. Just press menu under APN. If that doesn't do anything, you should try a clean flash.. Wipe System/Data/Cache/Dalvik. I've never heard of this so it's probably a one off problem.
BAM1789 said:
That's really weird.. try resetting your APN's to default. Just press menu under APN. If that doesn't do anything, you should try a clean flash.. Wipe System/Data/Cache/Dalvik. I've never heard of this so it's probably a one off problem.
Click to expand...
Click to collapse
LOL after setting it to default, I lost my rogers APN thing and in fact, the menu changed too . Says System select and CDMA subscription now. So texting and my lte is gone atm.
I have tried wipe system and then restore and wipe everything and restore again and before booting back into the os, I cleared the cache and dalvik as well. This is pretty weird.
I'll restart and see if the APN default thing goes back to normal.
(ok so after rebooting it, i went to the settings and manually pressed by my rogers lte and data and texting works again but call still fails to work :/)
new2androidbeginner said:
LOL after setting it to default, I lost my rogers APN thing and in fact, the menu changed too . Says System select and CDMA subscription now. So texting and my lte is gone atm.
I have tried wipe system and then restore and wipe everything and restore again and before booting back into the os, I cleared the cache and dalvik as well. This is pretty weird.
I'll restart and see if the APN default thing goes back to normal.
(ok so after rebooting it, i went to the settings and manually pressed by my rogers lte and data and texting works again but call still fails to work :/)
Click to expand...
Click to collapse
I would say not to restore anything after wiping and reflashing.
BAM1789 said:
I would say not to restore anything after wiping and reflashing.
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Click to collapse
I lose everything though
Is this the only cure for it? I hate having to copy all my pictures, music, etc from my phone. And I have my stuff setup in a particular order... hate to do it all over again lol
new2androidbeginner said:
I lose everything though
Is this the only cure for it? I hate having to copy all my pictures, music, etc from my phone. And I have my stuff setup in a particular order... hate to do it all over again lol
Click to expand...
Click to collapse
Wiping data or factory resetting in recovery won't wipe your internal SD. You'll only lose app data and have to redownload all your apps.
BAM1789 said:
Wiping data or factory resetting in recovery won't wipe your internal SD. You'll only lose app data and have to redownload all your apps.
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Click to collapse
oh I had no idea lol ill try it now and then
(yep it works and when I restored it, calling worked again !)

sim lock?

hey guys
am not sure wats wrong but network don't seems to connect.....hav been using it for couple of months without trouble but today I am not able to get a signal.tried restarts but no use, sim wrks fine frm other handsets
usually it asks for gsm or wcdma but now this shows on the last option
how to I get my sim to wrk again(fully stock, unrooted
nizuak said:
hey guys
am not sure wats wrong but network don't seems to connect.....hav been using it for couple of months without trouble but today I am not able to get a signal.tried restarts but no use, sim wrks fine frm other handsets
usually it asks for gsm or wcdma but now this shows on the last option
how to I get my sim to wrk again(fully stock, unrooted
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Click to collapse
Try with factory reset! And be careful to choice the option without tuch the sd card.
could that b that simple,r u sure that will wrk
thnk u...that worked with the netwrk issue......but lost all my data but no issue I will live.....
I went through the recovery page,thot will get an option once I entered the factory reset
nizuak said:
thnk u...that worked with the netwrk issue......but lost all my data but no issue I will live.....
I went through the recovery page,thot will get an option once I entered the factory reset
Click to expand...
Click to collapse
From the setting in android you hae option for factory reset and one option is to wipe EERYTHING with the sd card the other option is to wipe eerything without sd card.

[Q] Wifi Porblem for NOte 2 N-7100

Hie,
since two days suddenly started Wifi Problem for my phone till now was working good so tried the *#0011# method but its not working when i try to connect its just showing connecting then it again show saved secured network and its not getting connected and i tried soft reset and then even tried hard reset still its invain but now i suddenly noticed that when i sit within one metre range frm router i got connected but its using wifi i cannot sit near the wifi router to use it every now and then i am not able to understand is it a hardware problem or it is a software bug and even after sitting near about i feet to router it is giving me a link speed of 5MBPS previously even after being in another room i used to get 64 mbps link speed even attaching a screen shot please help me need your help .
I am from India and own a international N7100 .
That is only sofware problem ...
nilz_rokx said:
Hie,
since two days suddenly started Wifi Problem for my phone till now was working good so tried the *#0011# method but its not working when i try to connect its just showing connecting then it again show saved secured network and its not getting connected and i tried soft reset and then even tried hard reset still its invain but now i suddenly noticed that when i sit within one metre range frm router i got connected but its using wifi i cannot sit near the wifi router to use it every now and then i am not able to understand is it a hardware problem or it is a software bug and even after sitting near about i feet to router it is giving me a link speed of 5MBPS previously even after being in another room i used to get 64 mbps link speed even attaching a screen shot please help me need your help .
I am from India and own a international N7100 .
Click to expand...
Click to collapse
1st: make EFS backup (important! )
It is essentially a software issue. If you are on custom ROM, try flashing Agni Kernel (risky business). It should work.
If not, do a full data wipe / factory reset. Also format internal SD card. (Move your important stuff to external SD card and remove it for safety reasons)
Flash stock ROM via ODIN. The problem should be solved.
Press thumps up if you found this suggestion helpful.
Sent from my GT-N7100 using Tapatalk
@nilz_rokx
@nilz_rokx - have you managed to sort out wife issue?
Think mine is the same issue. Updated from 4.1.2 Jellybean to 4.4.2 Kitkat. Now wifi will not switch on. Flick switch to right only to see it flick straight back.
Didn't really want to re-flash.
Can u help me flashing My note 2 GT-N7100
ceomaverick said:
1st: make EFS backup (important! )
It is essentially a software issue. If you are on custom ROM, try flashing Agni Kernel (risky business). It should work.
If not, do a full data wipe / factory reset. Also format internal SD card. (Move your important stuff to external SD card and remove it for safety reasons)
Flash stock ROM via ODIN. The problem should be solved.
Press thumps up if you found this suggestion helpful.
Hello ,
As i never ever tried flashing nor installed custom roms in my cell was using the stock till date can u give me link for the software required and the stock firmware with which i can flash my device and get the wifi problem sort it out.
Thanks in Advance.
Click to expand...
Click to collapse
nilz_rokx said:
ceomaverick said:
1st: make EFS backup (important! )
It is essentially a software issue. If you are on custom ROM, try flashing Agni Kernel (risky business). It should work.
If not, do a full data wipe / factory reset. Also format internal SD card. (Move your important stuff to external SD card and remove it for safety reasons)
Flash stock ROM via ODIN. The problem should be solved.
Press thumps up if you found this suggestion helpful.
Hello ,
As i never ever tried flashing nor installed custom roms in my cell was using the stock till date can u give me link for the software required and the stock firmware with which i can flash my device and get the wifi problem sort it out.
Thanks in Advance.
Click to expand...
Click to collapse
1st thing: go to stock recovery and do a wipe data/ factory reset and wipe cache partition.
If problem persists, only then flash the firmware.
Download link:
http://www.sammobile.com/firmwares/download/35296/N7100XXUFNI1_N7100ODDFNI1_INU.zip/
follow the instructions on the page.
Use ODIN 3.09 to flash the 4.4.2 firmware.
Report back.
Press thumps up if you found this suggestion helpful.
Sent from my GT-N7100 using Tapatalk
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Sim card(1) "Sim card not detected"

hi
I have a very annoying problem whit the sim slot 1 (i currently test the slot 2)
Very often, the phone tell me "Sim card not detected", and i have to open the phone, dismount the card and put in again.. until the next time.. like i said, it's occurs very often, 10-15 a day..
Even when the phone is on the table without touching it..
I have rooting it and thats it.. 2.19.40.22
I would like to know if someone have similar problems before i try to reflash whit older stock rom??!
It happened to me briefly- After flashing my first full back -up back to the fone --then i did a factory reset and this fixed the sim slot problem
timbernot said:
It happened to me briefly- After flashing my first full back -up back to the fone --then i did a factory reset and this fixed the sim slot problem
Click to expand...
Click to collapse
Hi, I think i have the same problem after testing the Cyanogen build for ZE551ML. Have you did a factory reset from recovery (wipe data, cache and dalvik) or a full stock rom flash ?
Thanks
Above, I was referring to the full 5gb asus ROM back up I made immediately after unlocking bootloader installing twrp and rooting, I installed svn ROM and backed that up too..stripped svn ROM further..backed that up too. Then went about trying my Asus full original...sim 2 was only detected..so did a factory reset and sim came back.
To get sim recognised in CM,I had to wipe usual..install..set up...and factory reset it...hope that clears it up a bit lol
timbernot said:
Above, I was referring to the full 5gb asus ROM back up I made immediately after unlocking bootloader installing twrp and rooting, I installed svn ROM and backed that up too..stripped svn ROM further..backed that up too. Then went about trying my Asus full original...sim 2 was only detected..so did a factory reset and sim came back.
To get sim recognised in CM,I had to wipe usual..install..set up...and factory reset it...hope that clears it up a bit lol
Click to expand...
Click to collapse
Thanks, I'll try !
DmA81 said:
Thanks, I'll try !
Click to expand...
Click to collapse
Oh,try a reboot after factory reset..I forgot to put in description above
Guys can you check your sim holder lock . I mean when you put the sim in holder check if it is properly fitted. Issue is some SIM cards are thinner than normal and sim holder unable to grip it. I faced same issue.
Also recommend using ASUS ZenUI app called ASUS Support. There are several helpful tips with basic troubleshooting techniques for your device including including SIM card troubleshooting. Please go to Apps/ASUS Support/Assistance/SIM Card/Sim card not detected
Sincerely
ASUS_USA
Sim Card not detected
Hey guys,
I am having a similar issue. I have 2 Sims, AT&T and GCI (local carrier). AT&T Sim works in both Slot 1 & 2, and GCI Sim works in slot 2 only. The AT&T sim is a standard MicroSim and the GCI sim is a Tri-Cut sim, so basically a NanoSim in a Micro Adapter.
Sometimes when the GCI Sim is in slot 1, it will recognize for a couple seconds then go gray..
timbernot said:
Above, I was referring to the full 5gb asus ROM back up I made immediately after unlocking bootloader installing twrp and rooting, I installed svn ROM and backed that up too..stripped svn ROM further..backed that up too. Then went about trying my Asus full original...sim 2 was only detected..so did a factory reset and sim came back.
To get sim recognised in CM,I had to wipe usual..install..set up...and factory reset it...hope that clears it up a bit lol
Click to expand...
Click to collapse
timbernot said:
It happened to me briefly- After flashing my first full back -up back to the fone --then i did a factory reset and this fixed the sim slot problem
Click to expand...
Click to collapse
This **** happened to me too
I wonder whats wrong with our backup and twrp
GCI (Dillingham, Alaska)
I to am having the same issue. By chance did you solve the issue? I love my Zenfone 2, but am frustrated by not being able to use 3G. I've tried a few differant methods to fix it. No luck yet.
Please if you have a fix let me know. reply here, or email me at bupbup777 at gmail.
I really hope someone knows a fix.
jmillsak said:
Hey guys,
I am having a similar issue. I have 2 Sims, AT&T and GCI (local carrier). AT&T Sim works in both Slot 1 & 2, and GCI Sim works in slot 2 only. The AT&T sim is a standard MicroSim and the GCI sim is a Tri-Cut sim, so basically a NanoSim in a Micro Adapter.
Sometimes when the GCI Sim is in slot 1, it will recognize for a couple seconds then go gray..
Click to expand...
Click to collapse
I subscribe to the "theory" that some SIM cards are thinner than others and they drop out of slot 1.
In fact, I have 3 SIM cards and they range in thickness by around 0.5mm according to my cheap chinese mircometer. I don't believe that it is coincidence that the thinner ones lose SIM detection more than the thicker ones.
Also it is no coincidence that slot 2 doesn't lose detection becuase the SIMs don't slide upwards out of slot 2, but they do slide downwards out of slot 1.
Do this experiment: Put a SIM in each slot, now place a 3rd SIM in the space between the two. You will notice that it sits easily in the gap between the two installed SIMs with a bit of free play. Put the back cover back on and use the phone normally for a while (a day or two). Now take off the phone back and tip the phone over, does the "third" SIM fall on the floor, or has it been gripped by the SIM in slot 1 as it has gradually slid out of its slot?
Since I put one layer of sellotape on the back of all my SIMs, I have not had one single "SIM not installed" message. I used to get them all the time, especially with one of the thinner SIMs in slot 1 and above all when using the phone in the car (the fully vertical position and the vibrations seemed to have accelerated the SIM slipping out of its slot).
By the way, I never had the SIM slide completely out, but they certainly are not gripped sufficiently in place and slip enough to disconnect.
I had same "sim card 1 not detected" issue.
It worked back when i did soft reboot,.
And no more issue after factory reset
Re @ leftrand earlier on page 1.....
Sorry not been here in a while , but I think this was related to an earlier twrp we used , fixed with the later one I think. So it was a matter of restoring full original bk up,then factory reset then set up again and do another bk up. Keeping original bk up just in case . That was a while back now and should be fixed
facing same problem... only after updating ota. always.. sim 1 is not detected...
Leftrand said:
This **** happened to me too
I wonder whats wrong with our backup and twrp
Click to expand...
Click to collapse
That no way to have a sim 1 working thru TWRP back up after flashing the CM13. What I did was doing a clean flash with SuperZen - 2.20.40.156 Full.
The problem was solve. then I flash back my back up TWRP. The phone now work like a charm.
dominicong123 said:
That no way to have a sim 1 working thru TWRP back up after flashing the CM13. What I did was doing a clean flash with SuperZen - 2.20.40.156 Full.
The problem was solve. then I flash back my back up TWRP. The phone now work like a charm.
Click to expand...
Click to collapse
Yes clean flash solve proublem but dont you tired installing app and losing data ?
I know we have TB.
But recently i use unthetered twrp by TheSSJ and everything goes fine backup and restore no issue with simcard
bupbup777 said:
I to am having the same issue. By chance did you solve the issue? I love my Zenfone 2, but am frustrated by not being able to use 3G. I've tried a few differant methods to fix it. No luck yet.
Please if you have a fix let me know. reply here, or email me at bupbup777 at gmail.
I really hope someone knows a fix.
Click to expand...
Click to collapse
I got it fixed bro! the phone does not like the Nano sim cards in the adapter. I happend to find an old GCI micro sim and had them activate it. works great now.
ok i found a solution. i read a earlier reply saying you cannot assess sim 1 whilst using a recovery back up flashed. i was currently using cm13 nightlys and this morning i flashed paranoid 5.1 or so.... i wanted to go back and compare the two but what i did was restore it from a backup.... so what you should do is when wanting to change roms, KEEP THE ZIP FILES THAT YOU USE TO FLASH THE ROMS WITH!!!!!!!!!!!! im still asking you to back up roms (preferably system before you flash) just so you dont hard brick it.
bottom line is back up rom, but keep zip files for when you want to change between roms. hope i can help
I have this problem, compounded by the fact that it seems all Android 6.0 (or possibly all CM based ROMs for the ZenFone?) have an issue where losing cell signal in a dead zone permanently breaks the radio until the device is rebooted. Even if the SIM is recognized, after going through a no signal area, the signal never gets acquired again and the SIM information lines remain blank or unknown. Trying to refresh the networks or providers list throws an error toast.

Verizon sim detected but Mobile Data says No SIM card

Hello. I used to be on OOS11 beta 2. Then I wiped everything and now I am on DerpFest 11.
It says Verizon in the corner of the pull down icons. And it disappears when I pull the sim. I re insert the sim and it comes back saying Verizon. But the button to select Mobile Data is grayed out. It says No SIM card.
1. Is something dirty left over that didnt get wiped causing this? I have wiped many times and would not know what else to do regarding that.
I rooted just in case there is a fix for this. The DerpFest is the coolest rom and I would like to stay on it. Everything else is working and looks really good.
2. Which fastboot ***.img deals with verizon and mobile data? Vendor.img?
UPDATE.
I flashed a vendor.img from Stratixos 11 and the mobile data worked. The fingerprint didnt work so I tried flashing back the original vendor.img and the sim card was gone again.
Can you make calls? You might also want to try plugging in someone else's card for testing or try moving your card to the other tray

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