Confused why my LG G4 can't unlock..? It's a new unactivated warranty replacement - G4 Q&A, Help & Troubleshooting

I've tried a few services online and none of them can unlock (sim/network) my LG G4 H812 (Canada). Abit long story, but I bought this new from WIND a few months ago, but switched to another carrier (Mobilicity) recently and unlocked it fine. But soon, the G4 had issues so I received a warranty replacement with a different IMEI. During this warranty process, the service center asked who the original provider was, so I said "WIND". I assume that meant that the replacement was locked to WIND again.
OK, np I thought, I would just get the replacement and unlock it again. But for some reason no one is able to unlock it. Is it because this new phone has never been activated with any carrier..? How am i supposed to do it? I no longer have the WIND sim either.
Thanks,

geminihc said:
I've tried a few services online and none of them can unlock (sim/network) my LG G4 H812 (Canada). Abit long story, but I bought this new from WIND a few months ago, but switched to another carrier (Mobilicity) recently and unlocked it fine. But soon, the G4 had issues so I received a warranty replacement with a different IMEI. During this warranty process, the service center asked who the original provider was, so I said "WIND". I assume that meant that the replacement was locked to WIND again.
OK, np I thought, I would just get the replacement and unlock it again. But for some reason no one is able to unlock it. Is it because this new phone has never been activated with any carrier..? How am i supposed to do it? I no longer have the WIND sim either.
Thanks,
Click to expand...
Click to collapse
I'm having this exact same issue. My LG G4 was bought brand new from Wind about a year ago, but was sent in for repair through Wind's warranty service. I had the bootlooping issue, so my phone received a new motherboard, and subsequently a new IMEI. For resale purposes, I tried to SIM unlock the phone through multiple third-party services with no luck. I then tried asking Wind for the code directly, which they didn't have (I assume this is because it is a brand new IMEI), so Wind told me they'd request a code directly from LG. I received the unlock code a few days later, but even that code doesn't work. I'm honestly stumped, and my phone's now down to only 2 SIM unlock attempts remaining. Did you ever end up having any success with your phone? Were you eventually able to get it unlocked?

Amartier said:
I'm having this exact same issue. My LG G4 was bought brand new from Wind about a year ago, but was sent in for repair through Wind's warranty service. I had the bootlooping issue, so my phone received a new motherboard, and subsequently a new IMEI. For resale purposes, I tried to SIM unlock the phone through multiple third-party services with no luck. I then tried asking Wind for the code directly, which they didn't have (I assume this is because it is a brand new IMEI), so Wind told me they'd request a code directly from LG. I received the unlock code a few days later, but even that code doesn't work. I'm honestly stumped, and my phone's now down to only 2 SIM unlock attempts remaining. Did you ever end up having any success with your phone? Were you eventually able to get it unlocked?
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Click to collapse
hey there! hope i can help. yes i got finally unlocked via cellunlocker.net , BUT note that they will 1st say it does NOT work, but u tell them to use alternative database. it WILL take 2 weeks but they will get it.

geminihc said:
hey there! hope i can help. yes i got finally unlocked via cellunlocker.net , BUT note that they will 1st say it does NOT work, but u tell them to use alternative database. it WILL take 2 weeks but they will get it.
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Click to collapse
What issue did you have with it to need it repaired in the first place? Since the unlock code that I received from LG directly didn't work for me, I'm a little hesitant about using one of my last two unlock attempts on cellunlocker.net, a third-party service. BUT, seeing as they worked out for you, I'm somewhat hopeful.

Amartier said:
What issue did you have with it to need it repaired in the first place? Since the unlock code that I received from LG directly didn't work for me, I'm a little hesitant about using one of my last two unlock attempts on cellunlocker.net, a third-party service. BUT, seeing as they worked out for you, I'm somewhat hopeful.
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motehrboard needed to be replaced. apparetnyl just died and didnt turn on (tried everything )

geminihc said:
motehrboard needed to be replaced. apparetnyl just died and didnt turn on (tried everything )
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Click to collapse
Ah, same thing happened to me. I guess I'll try cellunlocker, thanks for your help!

good luck! and have patience if they cant provide a code for u, they will refund u

Related

i cant unlock my lumia 900 at&t

hello guys.....im trying unlock my lumia 900 at&t for 1 week now and every seller is refund the money back to me after 72 hours and say that your IMEI not in database.. even on ebay. however i checked for IMEI status and its very clear and clean..please help me. what i have to do?
Why don't you just ask AT&T. As of 10/8/12 they are unlocking L900s.
Sent from my Lumia 900 using Board Express Pro
It seems phones bought 2nd hand or refurbished are not being unlocked. They show up as eligible in the at&t system, but code not found when it comes down to it.
The same thing happened to me. I do not believe that problem is second-hand or refurbished unit I think the devices to which this occurs has not yet 6 months contract. I'm hoping that's it.
I managed to unlock 3 devices one was mine and two other relatives, had no problems. Just needed to unlock one more.
When I went to the last, was not found unlock code.
I'll wait a few days and try again, but I'm upset with this problem.
Another thing I noticed is that the device was not to find the unlock code has a special feature, the box has an inscription that had not in others.
The MPN is written on the box: 9375319 V2.1 81-X
This entry does not appear in other devices I could unlock. Coincidence?
mr
even if its used, i think it can be unlocked..yes i bought it from ebay..but im sure its original, used but refresh...please i need a hlep. i love this lumia!!
Can't unlock phone as well
I've been trying to unlock my nokia luma since october 8th. I opened up three cases with AT&T and only one came back with an unlock code. I tried the unlock code and it's wrong! It's not even 8 digits -_-' So what do I do now? I don't understand what the hell the problem is, I see other people are having no problem unlocking their phones, and mine took nearly a month to get the wrong code...just what the actual ****.
same problem here
aggiegirl3628 said:
I've been trying to unlock my nokia luma since october 8th. I opened up three cases with AT&T and only one came back with an unlock code. I tried the unlock code and it's wrong! It's not even 8 digits -_-' So what do I do now? I don't understand what the hell the problem is, I see other people are having no problem unlocking their phones, and mine took nearly a month to get the wrong code...just what the actual ****.
Click to expand...
Click to collapse
Hi
Same problem here.. I am trying to unlock the phone from September but no success. Opened 2 case with ATT, I got a 8 digit code from ATT and its wrong.. now again opened a case with ATT for right code and waiting..how about your case now? do you got it unlocked?
nickle88 said:
Hi
Same problem here.. I am trying to unlock the phone from September but no success. Opened 2 case with ATT, I got a 8 digit code from ATT and its wrong.. now again opened a case with ATT for right code and waiting..how about your case now? do you got it unlocked?
Click to expand...
Click to collapse
Same problem. The unlock code provided by AT&T is 8 digit long but is not working. I always get "Incorrect PIN" when i try to unlock the mobile.
I got my mobile replace through the Insurance company, maybe that could be the case? Think I have to use mobile as paper weight going forard. Sick AT&T
hi
have any of u guys got the correct code , even my code says incorrect pin . tried 2 resellers on ebay but got the same code . one guy told me to udate my phone so i did , but still same , now i got only 4 tries left . just for teh info even flashing teh phone wont reset your unlock code count . please help here guys if any of u got your phones unlocked .
missime said:
have any of u guys got the correct code , even my code says incorrect pin . tried 2 resellers on ebay but got the same code . one guy told me to udate my phone so i did , but still same , now i got only 4 tries left . just for teh info even flashing teh phone wont reset your unlock code count . please help here guys if any of u got your phones unlocked .
Click to expand...
Click to collapse
Nopes. Event AT&T customer care is not able to unlock the phone. They simply dont have the technical capability to unlock the phones if the code is not working.
Has anyone found a solution when the code is not found? I have tried sellers on ebay and AT&T, but neither are able to find any unlock code.
I have finally found a seller that provided a code! jose70blue on ebay. You have to use up all the 10 attempts, then when it tells you to use the PUK code, and 32 attempts, the provided code worked like a charm on the first try!
Can somebody confirm this actually works because I have 3 attempts left and don't want to screw my mobile.
Thanks for the update.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app

SIM Unlock LG G4 H815

I tried every service on the web, and I can't find someone able to sim unlock my LG G4 H815......I'm in Uk and phone is locked with O2 uk, also the O2 is taking long time to give me the unlock code.
Someone have the same problem or can help me,please?
marko68 said:
I tried every service on the web, and I can't find someone able to sim unlock my LG G4 H815......I'm in Uk and phone is locked with O2 uk, also the O2 is taking long time to give me the unlock code.
Someone have the same problem or can help me,please?
Click to expand...
Click to collapse
I've finally found a service that was able to unlock it! After 8 attempt and refunds from other companies.
The unlocking company, you find it with Google.
i use Sim-unlock.net
They were able to do mine
fkofilee said:
i use Sim-unlock.net
They were able to do mine
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Click to collapse
Usually i use sim-unlock.net too but they were unable to do mine twice, tried also yesterday night. But this company made it immediately.
2.50 on ebay
marko68 said:
I've finally found a service that was able to unlock it! After 8 attempt and refunds from other companies.
The unlocking company, you find it with Google.
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Click to collapse
Is it called the unlocking company or what is it's name? would be helpful if you could be more clear...
I think he meant theunlockingcompany.net, unfortunately they were unable to unlock my H-815AR from Movistar Argentina, tried at least two more services, including unlockunit and unlockcode24x7 without success, the unlockingcompany folks told me to wait a few weeks and try again.
I've had good luck with Android SIM Unlock. Got my unlock code for my G3 and G4 from them with no issue. http://www.androidsimunlock.com/unlock-phone/lg/g4/
marko68 said:
I've finally found a service that was able to unlock it! After 8 attempt and refunds from other companies.
The unlocking company, you find it with Google.
Click to expand...
Click to collapse
Hey i know this is an old post, but i'm having an absolute nightmare unlocking my phone and was wondering if you could please help just by answering a quick question!
Originally locked to EE, I went through them to get it unlocked and it failed.
When you say the other companies failed do you mean that they gave you a bad unlock code, or the way of unlocking it didn't work?
For me they've given me a code to input on the dialer to bring up the box to input the unlock code. However THIS code doesn't work. So i can't even input the unlock code. Furthermore they say that some models will automatically bring up a box for you to input the code when you insert a locked sim, but that doesn't happen for me either.
So when you say that some didn't work, then one did work, what do you mean by that?
Thank you

lg g8 sprint unlock

i have bought a g8 from swappa, locked to sprint.
can it be unlocked already?
it does not asks for unlock pin when i put in another sim card.
or there is a way to flash an unlocked rom?
thanks
maderke said:
i have bought a g8 from swappa, locked to sprint.
can it be unlocked already?
it does not asks for unlock pin when i put in another sim card.
or there is a way to flash an unlocked rom?
thanks
Click to expand...
Click to collapse
Have a look at this article
https://www.reviews.org/mobile/unlock-your-sprint-phone/
I couldn't get my locked T-Mobile to work so planning to sell.
I bought a Unlocked Verizon G8 and I got it working for the most part but couldn't make or receive phone calls on it. I think the phone app had too much specific Verizon stuff. Ended up returning it
The Sprint version is a mess. Trust me.
I got my locked to Sprint. It works fine so far in the UK when I put my sim in it.
agent.m said:
I got my locked to Sprint. It works fine so far in the UK when I put my sim in it.
Click to expand...
Click to collapse
Great stuff, it's a solid phone and deserves a proper release in the UK
agent.m said:
I got my locked to Sprint. It works fine so far in the UK when I put my sim in it.
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Click to collapse
Are you sure it's not unlocked? Mine is brand new out of the box and I just get no Service, and a little note saying invalid sim in the drop down menu.
Has anyone manage to have one of these unlocked outside of going by the book with sprint?
All the services i've asked either said they can't do it, or said they could at first, then just sent me a refund pretty much straight back.
I don't mind paying for the service but it seems nobody is there yet.
Anyone know anything I don't?
Welfares said:
Are you sure it's not unlocked? Mine is brand new out of the box and I just get no Service, and a little note saying invalid sim in the drop down menu.
Has anyone manage to have one of these unlocked outside of going by the book with sprint?
All the services i've asked either said they can't do it, or said they could at first, then just sent me a refund pretty much straight back.
I don't mind paying for the service but it seems nobody is there yet.
Anyone know anything I don't?
Click to expand...
Click to collapse
They said it was locked to Sprint but also said it would work in UK. I hope you get it sorted. I'm having the same problem with the V50. I'm guessing the o my solution is if someone request the unlocking code from the manufacturer. Which can take a week or so.
agent.m said:
They said it was locked to Sprint but also said it would work in UK. I hope you get it sorted. I'm having the same problem with the V50. I'm guessing the o my solution is if someone request the unlocking code from the manufacturer. Which can take a week or so.
Click to expand...
Click to collapse
The problem for the unlock code with the sprint G8 (and I gather some of the other phones too) is that they don't request an unlock code with an alternate SIM. There's a bunch of other codes you can enter to get the unlock code thing to pop up..... doesn't work.
It looks like the solution for the same thing on the Sprint G7 is for them to remote in using teamviewer or anydesk and work their magic.
I guess I could see if I can get my hands on a properly smashed up, non screen functional, unlocked phone, and transplant the board. But not really something I want to do with a brand new phone.
Partially hobbled by the lack of popularity I guess, you can find someone to do pretty much anything done to a Samsung
Welfares said:
Are you sure it's not unlocked? Mine is brand new out of the box and I just get no Service, and a little note saying invalid sim in the drop down menu.
Has anyone manage to have one of these unlocked outside of going by the book with sprint?
All the services i've asked either said they can't do it, or said they could at first, then just sent me a refund pretty much straight back.
I don't mind paying for the service but it seems nobody is there yet.
Anyone know anything I don't?
Click to expand...
Click to collapse
Welfares said:
The problem for the unlock code with the sprint G8 (and I gather some of the other phones too) is that they don't request an unlock code with an alternate SIM. There's a bunch of other codes you can enter to get the unlock code thing to pop up..... doesn't work.
It looks like the solution for the same thing on the Sprint G7 is for them to remote in using teamviewer or anydesk and work their magic.
I guess I could see if I can get my hands on a properly smashed up, non screen functional, unlocked phone, and transplant the board. But not really something I want to do with a brand new phone.
Partially hobbled by the lack of popularity I guess, you can find someone to do pretty much anything done to a Samsung
Click to expand...
Click to collapse
Hi mate. I still have my G8 so will have a try with a code I was given. You need it to request the sim unlock right?
Welfares said:
The problem for the unlock code with the sprint G8 (and I gather some of the other phones too) is that they don't request an unlock code with an alternate SIM. There's a bunch of other codes you can enter to get the unlock code thing to pop up..... doesn't work.
It looks like the solution for the same thing on the Sprint G7 is for them to remote in using teamviewer or anydesk and work their magic.
I guess I could see if I can get my hands on a properly smashed up, non screen functional, unlocked phone, and transplant the board. But not really something I want to do with a brand new phone.
Partially hobbled by the lack of popularity I guess, you can find someone to do pretty much anything done to a Samsung
Click to expand...
Click to collapse
Im really hoping these codes work for you (option 2 or 3). I didn't for me unfortunately.
Unlocking instruction for LG G8 ThinQ ?
How to enter an unlock code in a LG G8 ThinQ:
Second option (device doesn't ask for an unlock code with an unaccepted SIM)
1. Start the device with an accepted simcard (example LG G8 ThinQ was bought in Orange you need to insert an Orange card)
2. Go to the dial screen and press “2945#*model number#” (the same way you enter a phone number)
Example: the device is a P999 you need to enter “2945#*999#” or for KU990 you need to enter “2945#*990#” etc…
Third option (accepted simcard)
1. Go to dial screen and press 2945#*71001# or 2945#*20001# as if making a call
2. when a hidden window appears enter the unlock code
Thanks Agent.M
I appreciate you looking into it. I've tried all those codes on mine and they don't work.
From what I gather, Sprint has used some sort of different locking method that can't be undone by entering a code.
It looks like it was the same on the LG G7 and the solution involved cross flashing some software. The services offering to do it all remote in using team viewer or similar and do it for you.
There was a thread running on the G7 forum for it the sprint unlock, this G8 thread doesn't seem to have nearly as much activity on it. And doesn't look like LG is being helpful with unlocking the boot loader.
I'm a bit sad, I put a lot of thought into which phone to get. We've only got the G8s locally, and it's not quite the same phone.
I'm going to return it and I guess burn the $100 in postage, return postage, restock fees etc. I'm not really happy to sit on it for another 6 months until someone works out an unlock for it. With my luck, someone will probably crack it next week after I send it off.
Unlock codes don't work on this phone.
There's no way to enter it.
Also. Suspicious post is suspicious.
It kinda sucks that this phone still can't be unlocked from Sprint using a 3rd party option. Because of the lack of attention, I'm afraid that LG phones might be leaving the scene just like HTC.
I ended up returning my g8 and getting a v40 new unlocked locally.
It's freaking enormous but we only got the g8s here which isn't any smaller.
Hence chasing the g8. I wanted something a sensible size.
My sprint phone have a major issue, it was randomly rebooting several times per day. I got sick of it and did a full reset, it made things even worse, I somehow lost the sprint boot up logo and now it just endlessly reboots until I shut it down completely.
Is there anyway to do flash it back to the original stock firmware?
My Sprint G8 (sim unlocked) from america is working with my Irish sim on GSM/UMTS only.........so no mobile data. There doesn't seem to be an option to add an APN.
It cost me 400 dollars including shipping and duties.............kinda expensive for a pocket camera!!!
Love the phone and will go to any lenghts to get it sorted.....but it's not looking good.
agent.m said:
I got my locked to Sprint. It works fine so far in the UK when I put my sim in it.
Click to expand...
Click to collapse
I'd love to hear details......did you buy the phone from US seller or did you bring it to the UK yourself, after using it on Sprint in the US?
Did your UK SIM register on your UK provider and have you got mobile data?
Could you post some screenshot from your "about phone" menu and also your APN setting from your Network menu?
I can't get my Sprint G8 working in Ireland on my data network (works on GSM, calls and texts only)
Sent from my ONE E1003 using Tapatalk
I'm having the exact same issue with my LG G8
- As We only have G8s in EU, I bought AT&T G8 from US eBay. Used it for a month without any issues and then suddenly MM#6 error.
- Went to AT&T "unlock phone" page and entered my IMEI. It said the phone is lost or stolen.
- Contacted the eBay seller, they told it should be unlocked and sent me an unlock code. I entered the unlock menu (2945#*820#) and all options gave the same result "Phone is not Personalized", which should mean that there is no lock on the unit and I did not have an option to even enter the unlock code. But there is still the MM#6 error.
So a bit clueless as to what to do now and based on this thread it seems like there is no solution to this. The phone seems to be locked by some other method.
I have never owned an LG phone before and just wanted to try it out. Guess it's an expensive lesson :laugh:
edit: just after posting this, I got answer back from my carrier - the phone is blacklisted. So that's and anticlimactic end to the story :laugh:
It's a pity......the handset is amazing.
There are a community of people trying to get this sorted.
The problem seems to be that your phone is trying to register on the ATT network and it can't........and there is no way to change the settings needed for it to register onto your network.
Can you post a screenshot of your APN screen in Network Settings.
Sent from my ONE E1003 using Tapatalk

Sim Unlock Success (Not bait I swear)

TLDR: I was able to get my unlock code from Codes2Unlock (even with my phone having an unpaid balance).
Go to Codes2Unlock website, choose any microsoft lumia device, put in the IMEI for the Duo, once you get a confirmation email, forward it to their support rep telling them that its a surface duo and that there was no option for a Surface Duo on their website, Play the waiting game, and Enjoy once they send it over.
I (probably like you) for the longest time wanted to get my surface unlocked but couldnt because at the time i was paying on my device AT&T gave me the run around with unlock codes, and so did microsoft. Because of the area i lived in the duo was basically useless on AT&T and i literally only switched from tmobile for that phone.
I checked website after website and nobody was able to do it. I happened to remember Codes2Unlock.com from years ago when I got an unlock code from them for my Galaxy S4. So i emailed them, asked if they supported unlocking the surface duo. they said yes-- strange thing was on their site theres no option for the surface duo even though if you google it, theres a link saying they do.
So the support rep (who replies fast af lol) messaged me back asking if my device asks for an unlock pin--i said yes-- the support person said it should be no problem.
I mentioned to them that theres no option for the surface Duo and that only Lumia devices show-- they said just select any Microsoft Lumia device, send the confirmation email with the IMEI and let them know its a surface duo and they'll update it on their end. they also mentioned (after asking) that an unpaid device doesnt matter and they can still get an unlock code.
I forwarded the same Rep the confirmation email and 5 days later (this morning) i woke up with my unlock code and now my Duo runs on T-Mobile.
If theres any doubts ill reply with screenshots but im at work rn so it was just easier to type all this out first. Hope this helps anyone stuck on AT&T
I have been told by both Microsoft and AT&T to pound sand. Open an account and use the phone on a paid plan. Just tried your method and I'm waiting a response with my code. They did reply to my updated device info within 5 minutes. Super fast. Thanks thanks for the suggestion, hope this works better than then dialing AT&T or Microsoft support. I will update to confirm this works. Sorry for posting in two threads.
carortruck80 said:
I have been told by both Microsoft and AT&T to pound sand. Open an account and use the phone on a paid plan. Just tried your method and I'm waiting a response with my code. They did reply to my updated device info within 5 minutes. Super fast. Thanks thanks for the suggestion, hope this works better than then dialing AT&T or Microsoft support. I will update to confirm this works. Sorry for posting in two threads.
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Click to collapse
Youre fine haha, im just glad I was able to help someone
Microsoft and AT&T can kick rocks. I cant wait for some custom roms to get released
@carortruck80 were you able to unlock with this service? Ive been waiting at att/unlock for more than a week now. status still on "IN PROGRESS" since 18th of May!
Tbaba said:
@carortruck80 were you able to unlock with this service? Ive been waiting at att/unlock for more than a week now. status still on "IN PROGRESS" since 18th of May!
Click to expand...
Click to collapse
Did you email them like I mentioned in the post?
Good morning all. I would like to report back that I Did get this thing unlocked. However, and that is a Big however, AT&T nor the mentioned supplier was able to confirm the existence of the imei Without the phone first being registered on the AT&T network. I had to buy a prepaid plan to get the phone to work. Then, magically, 18 hours later I got the confirmation from AT&T after emails saying "we are further investigating your request.". The mentioned supplier also said that it didn't exist till then. I canceled my request after AT&T finally came through. BE Warned! Even tried redpocket (AT&T mvno) and they couldn't even do the initial activation.
(deleted-combined post)
carortruck80 said:
Good morning all. I would like to report back that I Did get this thing unlocked. However, and that is a Big however, AT&T nor the mentioned supplier was able to confirm the existence of the imei Without the phone first being registered on the AT&T network. I had to buy a prepaid plan to get the phone to work. Then, magically, 18 hours later I got the confirmation from AT&T after emails saying "we are further investigating your request.". The mentioned supplier also said that it didn't exist till then. I canceled my request after AT&T finally came through. BE Warned! Even tried redpocket (AT&T mvno) and they couldn't even do the initial activation.
Click to expand...
Click to collapse
Huh? did you never have the phone up and running on AT&T network?
none24 said:
Huh? did you never have the phone up and running on AT&T network?
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Click to collapse
I had to buy a prepay plan for them to unlock it because without putting it on att first, it didn't exist to them. Yes, activated on att to get unlock code, got code, swapped Sim, entered code and unlocked. That was the final resolution to getting it unlocked.
carortruck80 said:
I had to buy a prepay plan for them to unlock it because without putting it on att first, it didn't exist to them. Yes, activated on att to get unlock code, got code, swapped Sim, entered code and unlocked. That was the final resolution to getting it unlocked.
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Oof yeah that's because they don't register the IMEI in their system until the phone is activated. Which is likely why codes2unlock couldn't find it either
none24 said:
Oof yeah that's because they don't register the IMEI in their system until the phone is activated. Which is likely why codes2unlock couldn't find it either
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Click to collapse
So, that being said.... To update everyone, IF YOU BUY A NEW SEALED IN THE BOX PHONE, it cannot be unlocked unless first actually being registered/activated on the network it is locked to. Silly me bought a new sealed device and tried to unlock it without paying the man first. Really wish there was some direction on this before I bought it. Oh well. I figured there would be a record somewhere since the DID assign it an IMEI.
none24 said:
Did you email them like I mentioned in the post?
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Click to collapse
I havent tried codes2unlock yet. I'm still waiting on the att unlock site i filled.
carortruck80 said:
So, that being said.... To update everyone, IF YOU BUY A NEW SEALED IN THE BOX PHONE, it cannot be unlocked unless first actually being registered/activated on the network it is locked to. Silly me bought a new sealed device and tried to unlock it without paying the man first. Really wish there was some direction on this before I bought it. Oh well. I figured there would be a record somewhere since the DID assign it an IMEI.
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Click to collapse
This may be a HUGE problem for me. Cause i got the sealed one form amazon. not currently in the US, and dont have an att sim card. do I have a brick on my hands now?
Tbaba said:
This may be a HUGE problem for me. Cause i got the sealed one form amazon. not currently in the US, and dont have an att sim card. do I have a brick on my hands now?
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Click to collapse
If it is an att model, it has the att Sim in it. Not sure about activation overseas. I don't understand why nobody mentions this. I have never bought a sealed locked phone just to unlock it so I didn't know. To me, it sounds like there is no master list or database of what phones and imei's got made. It doesn't exist until it is activated. I hope you don't, but sounds like you do. I bought it originally to test to see if I wanted to trade it in with Ms for the duo 2, so it wasn't a deal breaker...but if I didn't like it, I would have been stuck with it.
carortruck80 said:
If it is an att model, it has the att Sim in it. Not sure about activation overseas. I don't understand why nobody mentions this. I have never bought a sealed locked phone just to unlock it so I didn't know. To me, it sounds like there is no master list or database of what phones and imei's got made. It doesn't exist until it is activated. I hope you don't, but sounds like you do. I bought it originally to test to see if I wanted to trade it in with Ms for the duo 2, so it wasn't a deal breaker...but if I didn't like it, I would have been stuck with it.
Click to expand...
Click to collapse
As it it now, I have to get a prepaid AT&T when i get back in the country.... oh, well...
I just tried to go through codes2unlock and after more than double the 7 working days and two support request emails going unanswered I would strongly warn against using codes2unlock. Seems I've been scammed out of the 35usd fee, buyer beware.
Anyone tried this service recently?

Question T-Mobile Network Issue

Hello
Hopefully someone here can point me in the right direction for help or assist.
I purchased a unlocked Galaxy Z Fold3 off of Swappa.com. Ive purchased many of phone off this site and had no issues including this Fold3. When I got the phone i placed my T-Mobile sim in the phone and all was fine since the phone was unlocked. When T-Mobile pushed the Android 12 update out we all know it caused issues with the phones network. Since i did not purchase the phone from T-Mobile i sent my phone to Samsung so they could fix the issue. Since they knew of the issue with T-Mobile they replaced the motherboard of the phone. Well that sim locked the phone to the original carrier which i found out was Spectrum Mobile. Spectrum states they cannot unlock the phone because they cannot see the IMEI on their network. T-Mobile sees the IMEI on their network from when i used the phone before the update, but they stated that since the original carrier is Spectrum, they have to unlock the phone. Samsung states that one or the other will have to unlock the device because they do not have carrier unlock codes even though they replaced the motherboard which cause the phone to lock again. After weeks of the back and forth i paid a site to give me a unlock code for the phone via Spectrum Mobile. the code they sent did not work and they refunded me my money. But now im stuck with a brick unless i get a Spectrum Mobile account. The phone works fine on their network but i refuse to get their internet service so i can get a mobile account just to use the phone.
Anyone have any advice as to how i can get the phone unlocked again? I reached out to the person i purchased the device from and they didnt have the unlock code. Also the IMEI is clean because Samsung, Spectrum, and T-Mobile checked it.
Right now, you can either pay for an unlocking service or, and this is the REALLY hard part, wait until Spectrum's IMEI Database is updated with the new IMEI for your device. This will come from Samsung when they Sync, but no telling how often that is.
The bad thing is, it can take weeks or a month or more. No one knows.
If you are in need RIGHT NOW, I would look for a good Unlock Service and pay them, but it can also take a while with how new these phones are.
Talderon said:
Right now, you can either pay for an unlocking service or, and this is the REALLY hard part, wait until Spectrum's IMEI Database is updated with the new IMEI for your device. This will come from Samsung when they Sync, but no telling how often that is.
The bad thing is, it can take weeks or a month or more. No one knows.
If you are in need RIGHT NOW, I would look for a good Unlock Service and pay them, but it can also take a while with how new these phones are.
Click to expand...
Click to collapse
Do you know of any good reliable unlock services?
MAC20 said:
Do you know of any good reliable unlock services?
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Click to collapse
I would suggest one, but I have not used one in so long I can't really suggest one. Sorry.
Talderon said:
I would suggest one, but I have not used one in so long I can't really suggest one. Sorry.
Click to expand...
Click to collapse
Thanks
MAC20 said:
Hello
Hopefully someone here can point me in the right direction for help or assist.
I purchased a unlocked Galaxy Z Fold3 off of Swappa.com. Ive purchased many of phone off this site and had no issues including this Fold3. When I got the phone i placed my T-Mobile sim in the phone and all was fine since the phone was unlocked. When T-Mobile pushed the Android 12 update out we all know it caused issues with the phones network. Since i did not purchase the phone from T-Mobile i sent my phone to Samsung so they could fix the issue. Since they knew of the issue with T-Mobile they replaced the motherboard of the phone. Well that sim locked the phone to the original carrier which i found out was Spectrum Mobile. Spectrum states they cannot unlock the phone because they cannot see the IMEI on their network. T-Mobile sees the IMEI on their network from when i used the phone before the update, but they stated that since the original carrier is Spectrum, they have to unlock the phone. Samsung states that one or the other will have to unlock the device because they do not have carrier unlock codes even though they replaced the motherboard which cause the phone to lock again. After weeks of the back and forth i paid a site to give me a unlock code for the phone via Spectrum Mobile. the code they sent did not work and they refunded me my money. But now im stuck with a brick unless i get a Spectrum Mobile account. The phone works fine on their network but i refuse to get their internet service so i can get a mobile account just to use the phone.
Anyone have any advice as to how i can get the phone unlocked again? I reached out to the person i purchased the device from and they didnt have the unlock code. Also the IMEI is clean because Samsung, Spectrum, and T-Mobile checked it.
Click to expand...
Click to collapse
I have an Unlocked Fold 3 also now using the T-Mobile network and keep experiencing network connectivity issues. In placed where I used to get good 5G signal now I only get LTE and sometimes my data connection drops to H or H+, sometimes just R for roaming.
So they believe the Android 12 update killed the Motherboard in our phones for T-Mobile? Also how long did it take to get your phone back from Samsung after the repair?
BigMosley said:
I have an Unlocked Fold 3 also now using the T-Mobile network and keep experiencing network connectivity issues. In placed where I used to get good 5G signal now I only get LTE and sometimes my data connection drops to H or H+, sometimes just R for roaming.
So they believe the Android 12 update killed the Motherboard in our phones for T-Mobile? Also how long did it take to get your phone back from Samsung after the repair?
Click to expand...
Click to collapse
Samsung sent me a shipping label that was two day shiping to them. it took about a week or so to get back. Yes, something with the T-Mobile Android 12 update caused an issue where Samsung has been replacing the mother board of the phones. I found out when i was looking on T-Mobiles forums and a person stated that is what fixed theres. So i contacted Samsung and told them about the Andorid 12 update causing the issue and they had me send it in since they knew of the issue.
MAC20 said:
Samsung sent me a shipping label that was two day shiping to them. it took about a week or so to get back. Yes, something with the T-Mobile Android 12 update caused an issue where Samsung has been replacing the mother board of the phones. I found out when i was looking on T-Mobiles forums and a person stated that is what fixed theres. So i contacted Samsung and told them about the Andorid 12 update causing the issue and they had me send it in since they knew of the issue.
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Click to collapse
Thanks for the quick reply. I have had my Fold 3's screen fixed in the same day by going to a local UBreakiFix, any idea if they can also do the Motherboard swap out?
BigMosley said:
Thanks for the quick reply. I have had my Fold 3's screen fixed in the same day by going to a local UBreakiFix, any idea if they can also do the Motherboard swap out?
Click to expand...
Click to collapse
im not sure. you may have to call them to see.
MAC20 said:
im not sure. you may have to call them to see.
Click to expand...
Click to collapse
I'm going your route and sending in the phone to Samsung. I even noted others online shared the same experience I am having and the motherboard was replaced.
Talderon said:
Right now, you can either pay for an unlocking service or, and this is the REALLY hard part, wait until Spectrum's IMEI Database is updated with the new IMEI for your device. This will come from Samsung when they Sync, but no telling how often that is.
The bad thing is, it can take weeks or a month or more. No one knows.
If you are in need RIGHT NOW, I would look for a good Unlock Service and pay them, but it can also take a while with how new these phones are.
Click to expand...
Click to collapse
@Talderon ive tried two unlock companies so far and neither have been able to unlock the phone. The person i bought it from wants me to mail it back so they can unlock it with a pc. Not going to happen so i won't get it back LOL. I think im just going to get on a friends Spectrum Mobile account and wait 30 so they can unlock it. Think thats my only choice.
If I'm on Google Fi (Which is T-Mobile) is it better for me to get the T-Mobile version of the phone off of Swappa/eBay so I don't run into these issues?
Just buy the samsung unlocked version and then flash the t mobile rom to I have the u1 one version I never had any issues with using t mobile on my z fold 3 and you need the rom bc its helps with towers bc I was using verzion rom on t mobile and I didn't get all the service or 5g uc always buy us unlocked version never buy carrier ones bc it's just easier to flash the rom you need than buy the carrier one bc it's can be relocked at any time bc when I bought t mobile version s21 it's locked the phone so beware
livejamie said:
If I'm on Google Fi (Which is T-Mobile) is it better for me to get the T-Mobile version of the phone off of Swappa/eBay so I don't run into these issues?
Click to expand...
Click to collapse
Don't buy off swappa you get better deal on ebay bc you have money back guarantee
MAC20 said:
Hello
Hopefully someone here can point me in the right direction for help or assist.
I purchased a unlocked Galaxy Z Fold3 off of Swappa.com. Ive purchased many of phone off this site and had no issues including this Fold3. When I got the phone i placed my T-Mobile sim in the phone and all was fine since the phone was unlocked. When T-Mobile pushed the Android 12 update out we all know it caused issues with the phones network. Since i did not purchase the phone from T-Mobile i sent my phone to Samsung so they could fix the issue. Since they knew of the issue with T-Mobile they replaced the motherboard of the phone. Well that sim locked the phone to the original carrier which i found out was Spectrum Mobile. Spectrum states they cannot unlock the phone because they cannot see the IMEI on their network. T-Mobile sees the IMEI on their network from when i used the phone before the update, but they stated that since the original carrier is Spectrum, they have to unlock the phone. Samsung states that one or the other will have to unlock the device because they do not have carrier unlock codes even though they replaced the motherboard which cause the phone to lock again. After weeks of the back and forth i paid a site to give me a unlock code for the phone via Spectrum Mobile. the code they sent did not work and they refunded me my money. But now im stuck with a brick unless i get a Spectrum Mobile account. The phone works fine on their network but i refuse to get their internet service so i can get a mobile account just to use the phone.
Anyone have any advice as to how i can get the phone unlocked again? I reached out to the person i purchased the device from and they didnt have the unlock code. Also the IMEI is clean because Samsung, Spectrum, and T-Mobile checked it.
Click to expand...
Click to collapse
See you shouldn't buy carrier phones don't do that bc you always have issues and it's hard to find unlocking service just resell the phone and just buy you unlocked us version off ebay and then flash t mobile rom and you be good and then you don't never have to worry about having a brick

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