No sound on speaker, but OK sound on BT - G4 Q&A, Help & Troubleshooting

This is the weirdest problem:
My phone doesn't ring. My phone makes no sound at all. When I change ringtone in Settings I don't hear the tone I select. When I play a song with a player, no sound. And... the player freezes its timer almost immediately, as if it decides to stop since it can't make itself heard.
However, when I pair with a BT headset, all sounds are there. The only salient thing is that ringtones sound very distorted and slow, while sounds from a player or radio are OK.
When did this start? I really don't know. I first suspected Macrodroid (which had a scenario where notification sounds were turned off at night), but I don't think that's it.
What did I try: I even tried a factory reset but even in a pristine state it won't make a sound.
Could this mean that the speaker is broken? Is there a sure way to check this?
Rooted H815, stock rom V10a

Well, went to Service Menu with 277634#*#. Tried Ringtone. No sound.

But... when I get a call and turn to speakerphone, it works. So the speaker's OK. ???

Hello, I just had no sound when playing music/video, when I play them nothing comes out of the speaker but I did restart and everything is ok now. That's weird I almost thought that something is wrong with my speaker/phone. Has anyone experienced same problem?
P.S. Just before doing this I connected my device to PC and uploaded new songs.

Related

There is no sound from speaker

Hi guys. Untill today i was using my BA without no problem. I use WM 6.5-R5 when someone call me the phone ringing and i can hear the sound coming from the speaker, but when i answer it there is no sound from the speaker. when i try to play an mp3 there is no sound too. when i call someone there is no sound i can not hear the dial tone or the persons voice. the speaker works only when receiving a call and there is only ringing sound. it happens suddenly. it was working very normal untill today. i just flash the rom and there is no change still no sound. what is the problem? does anybody know?
1. check the system volume in the task bar, maybe the right bar is up and the left one is down, that would cause that the only sound you can hear is your ringtone, and nothing else
2. if that is the case try putting the left one up, if that works and there is still no sound, check again, maybe it lowered itself, in that case, re-flash your device (occured to me once)
3. if both points aren't applicable, look up the settings for sounds & notifications (very unlikely)
i personally believe it is no. 2, as i had that issue myself just a few weeks ago.
i checked everything about sound but nothing changed, then suddenly it come back to normal :S now there is no problem thanks anyway

With headphones can I have the phone muted?

OK
When I have my headphones in I want to be able to hear a new email come in and if it rings, so have the phone on a loud setting.
Trouble is, this also makes the phone be loud and disturbs people around me with it blasting out of the speaker.
Can the phone be made quiet and still have it all through the headphones?
Ta
I don't know what is different on your side, but when a notification comes through while I have my headphones on and listening to music, the music dims, notification goes on and music goes back to normal. With an incoming call the music dims the same and the ringtone also plays through the headphones. When the call is finished, you just go on with the music.
Eugene's Mac said:
I don't know what is different on your side, but when a notification comes through while I have my headphones on and listening to music, the music dims, notification goes on and music goes back to normal. With an incoming call the music dims the same and the ringtone also plays through the headphones. When the call is finished, you just go on with the music.
Click to expand...
Click to collapse
Mmm interesting. So is your phone completely silent when this happens?
I've tested again and can't get my phone quiet but have notifications playing.
with your headphones plugged in - do you get a the headset icon on the top of the screen?
hot-fuzz said:
Mmm interesting. So is your phone completely silent when this happens?
I've tested again and can't get my phone quiet but have notifications playing.
Click to expand...
Click to collapse
Yep. Tried it with physically connecting and via bluetooth and both times get the icon and both times plays through phone and headset.
Can anyone test theirs to make sure is not just me ...... Or if its Mr and I'm doing something wrong.
Ta
if you are using the headphones supplied from htc then i am not sure, if you are plugging in standard headphones direct then read this thread had similar problems and solved it with a £1.00 cable,
http://forum.xda-developers.com/showthread.php?t=667240
It also does this when connected with bluetooth which has no connection to the socket.
Does yours mute the phone?
No one has actually said if this happens to them or not yet.
My phone doesn't mute the external speaker when the original headphone jack is connected either.
I would have thought this is quitea big flaw. Who wants to hear the phone when you gave your headphones in?
AlsoI find it odd thatI haven't seen many people talking about the same issue.
It must be something that you have installed on the phone, I actually had a few bugs here and there with the phone in the beginning until i done a factory wipe on it and started again I was having a problem with the music player only playing until the screen timed out then stopping the music giving me a minute of music. never did solve it, reset the device and its never happened again.
Basically when i play music on mine it it will play through the speaker on the phone, then when i plug in the headphones it will play through the headphones muting the phone, in point of fact i cannot get it to play through the headphones and the onphone speaker at the same time at all. Then when the phone rings the ringing will be heard in my headphones and also it will sound on the phone at the same time turning my music down at the same time. then once the call is finished the music resumes automatically.
Either your phone is playing silly beggars like mine did in the beginning or you have an app installed that is causing the problems. if you reset it back to default and the problem still occurs then you may have a faulty handset.
Sorry I'm not quite sure I made myself clear.
If I have my headphones inI don't want anything to come from the phone speaker. Something that doesn't happen. I get the ringing and all notifications through my headphones aswell as the phone.
Why would you want the phone to blast out when someone calls out every time you get a text or email if you have headphones on? I'm glad I don't commute.
my phone's external speaker makes no noise with headphones attached..
hot-fuzz said:
Sorry I'm not quite sure I made myself clear.
If I have my headphones inI don't want anything to come from the phone speaker. Something that doesn't happen. I get the ringing and all notifications through my headphones aswell as the phone.
Why would you want the phone to blast out when someone calls out every time you get a text or email if you have headphones on? I'm glad I don't commute.
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Click to collapse
micks_address said:
my phone's external speaker makes no noise with headphones attached..
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Click to collapse
OK cool.
So is that with official headset?
Can you then hear the notifications and ringing through your headset and the phone silent?
Is your profile on " normal" ?
Sound profile is on normal.. i am using sony headphones.. (the standard ones are not great to be honest) i also use nuforce ne8s... same story..
yes i can hear notifications through the headphones.. like when a text etc comes through
Thanks,
Michael
hot-fuzz said:
OK cool.
So is that with official headset?
Can you then hear the notifications and ringing through your headset and the phone silent?
Is your profile on " normal" ?
Click to expand...
Click to collapse
Ta.
It would appear that I have a dodgy handset then.
As I did a factory reset just now.
I've tried with various headsets wired and Bluetooth and can't get it to be silent with headphones attached.
I'm going down to cpw tomorrow to sort it.
Ta
And so Michael it would appear that from what haggisuk99 is saying above, he too had a dodgy handset aswell as ragwo
Anyone else able to have headphones connected, have someone ring them and the ringing ONLY be heard in the headphones NOT from the phone ?
hot-fuzz said:
And so Michael it would appear that from what haggisuk99 is saying above, he too had a dodgy handset aswell as ragwo
Anyone else able to have headphones connected, have someone ring them and the ringing ONLY be heard in the headphones NOT from the phone ?
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Click to collapse
I don't believe I have a dodgy headphone socket as I have never had any issues with my headPHONES when using them with the Desire.
But I also confirm that the Ringtone plays in both the headPHONE and through the speaker, i.e. the speaker is not muted as it was on my previous WinMo phone Touch Pro/Raphael.
Now whether this is by design or a bug is the real question. I couldn't believe this is by design, but you never know!
I doubt its the headphone socket, something to do with software possibly ?
Ive got a mate to test his aswell, results to come later.
So now, that's 4 in this thread with the same issue.
And if i dont hear anything later, i will go into CPW tomorrow to try their stock ones.
I wrote to htc with my problem and got this reply. To be fair it only took 3 days for a reply.
Not sure they got it completely as I'm more interested in notifications playing out more than ringing.
If you agree with me please email HTC.
ta
Hi
Thank you for contacting us. In respect of the query that you have raised regarding the functionality of the HTC Desire speaker when using headphones, we must advise you that this is the correct operation of the device by design. Most customers would find it inconvenient and uncomfortable to have notifications and ringtones coming through their headset when they are listening to music (which is the primary purpose of connecting the headphones). Also, it is considered that when you are in a quiet environment, it is not useful to be able to hear the phone ring as you would not be able to talk. It is recommended therefore that you set your phone to vibrate mode. Although we greatly appreciate your suggestions and will pass these on to our software development team, for the above reasons it is highly unlikely that this functionality will be changed. If you require any further assistance, please do not hesitate to contact us again.
Kind Regards

[Q] Sounds problems since Xfinity Player install

I installed the Xfinity TV Player App on my Epic 4g yesterday (stock FC09) and I am having a weird problem since where I am unable to hear any sounds from my phone speaker (media, system sounds, phone calls) except for notifications/ring tones. The microphone also does not seem to be working during my phone calls since the person on the other end cannot hear me. However, the speakers and microphone work just fine if I use my earbuds - I would just prefer to not have to pull them out all the time just to answer a phone call. It can't be a hardware problem with my phone since I hear ring tones just fine, so I figure it has to be a software problem.
All volumes in my sound settings are at max. Powering off and turning back on the phone doesn't fix it. I have uninstalled and re-installed and uninstalled the Xfinity player app with no change. (I don't know if this is relevant, but when I installed the app, after installation I got the "low internal memory" message and then when I uninstalled, it gave me a message that it did not uninstall properly.)
I would prefer not to hard reset my phone if possible, but I can't think of anything else I might try. Any input would be much appreciated - thank you!

[Q] Popping/Crackling sound?

Now i'm having this really weird popping or crackling sound all throuhout using the phone (Not only though music and videos), if i unlock the phone, i hear the unlock sound then a pop, if i get a notification sound, i get a weird pop after it, sometimes when i type, and if i leave the phone on the desk and get a notification sound and vibration i hear it then some random pops or crackles afterwards ... anyone else suffering from that problem? and please help.
I also have this problem on most fresh installs of CM roms
Loodakid said:
Now i'm having this really weird popping or crackling sound all throuhout using the phone (Not only though music and videos), if i unlock the phone, i hear the unlock sound then a pop, if i get a notification sound, i get a weird pop after it, sometimes when i type, and if i leave the phone on the desk and get a notification sound and vibration i hear it then some random pops or crackles afterwards ... anyone else suffering from that problem? and please help.
Click to expand...
Click to collapse
I have long suffered the same issue that the OP is talking about. It is a seemingly random pop/crackle noise that happens AFTER touching the screen or after a vibration. It is very strange, almost like static buildup that is then played through the speaker. It doesn't matter if haptic feedback is on or off, or if the phone volumes are turned off. It also doesn't happen every time, or can happen multiple times in a row.
Someone mentioned at one time that it might be NFC related, but when having the problem I can toggle the NFC on and off and it doesn't fix it.
However, it has magically disappeared over time on certain roms, and I have managed to keep the same "data" backup that I reflash after a fresh rom install. A fresh install of nearly any CM-based rom has the problem. It leads me to believe that some setting stored in the data partition causes/fixes the problem. I would really like to figure out what it is so that I can actually do a fresh install without carrying over junk files from ancient rom installs. Does anybody have any ideas?
Loodakid said:
Now i'm having this really weird popping or crackling sound all throuhout using the phone (Not only though music and videos), if i unlock the phone, i hear the unlock sound then a pop, if i get a notification sound, i get a weird pop after it, sometimes when i type, and if i leave the phone on the desk and get a notification sound and vibration i hear it then some random pops or crackles afterwards ... anyone else suffering from that problem? and please help.
Click to expand...
Click to collapse
The crackling and pop sound is when you hear the DAC being muted after its not in use, This is totally normal, to reduce this effect try disabling any equalizers you may have or anything else that would modify sound in any way.

Very strange speaker problem!

I need help!
My father has been using his HTC Desire for quite some time.
Recently when he receives incoming calls, the ringtone cannot be heard at all. the vibration also suddenly stopped working.
This points to a speaker problem but the strange thing is, when the phone is rebooted, the speaker actually outputs the HTC startup sound and i can hear it.
Also, when i play music, i can hear the music but it is very soft (even at max volume). It was not like this before.
I have checked all settings, the phone's incoming call tone is set to maximum and is not silent.
Is there any method, way, app, software i can use to test the speaker? Is it a corruption problem or an app issue?
I have tried rebooting the phone but to no avail. Thanks!

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