Firmware Update freezes - G4 Q&A, Help & Troubleshooting

Morning, im following this guide - http://forum.xda-developers.com/android/development/guide-root-method-lg-devices-t3049772 and am on the section --
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6.) Well that was easy , let's continue (Now that we have the files on our device we want to put our device is download mode)
(Note this method may vary from device to device)
Power off your device
When the device is powered off, hold volume up and insert a USB cable connected to the PC
Wait for the drivers to install
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But it just sits there on 0% telling me to not remove the the usb, it never moves. If i remove the cable i have to remove the battery to restart it and then it boots like normal. Tried 3 times now and have the same issue.
Do i just keep trying? Am i missing something?
Thanks in advance for your help.

Related

Please Help! Stuck in the bootloader screen

Dear all,
My Universal has been stuck in the bootloader screen after upgrade with DOPOD Rom. I have searched thru the threads but have had no luck so far. Has anyone out there experienced this? Please help me out
Thank you
Ken
STUCK RELEASE!?!?!
Well.very easy for start.
ROM Upgrade Failure
It is possible, in a very small number of ROM upgrades, that the upgrade could fail. The following are workarounds to get the device working and upgraded.
Device stuck in 'Bootloader' mode
When this happens the device screen will be blank except for the words:
Serial v 1.00a
The word [Serial] should change to [USB] when the cradle is plugged into the PC, and the version number below this will vary. When you get this screen, a soft or hard reset will not make any difference.
It is still possible to run the ROM upgrade file again, without using Activesync (Activesync will not restart anyway).
• Firstly unplug the USB cradle and reboot the PC
• Plug the cradle back into the USB port (this must plug directly into the USB port and not into a USB Hub / adaptor).
• Now run the ROM upgrade file again from the PC. This should just run as per normal and correctly reflash the device.
If it is still not working,try this
• Press & hold the power button
• Press & hold the Backlight button
• Push the stylus into the soft reset hole - until you see the word [Serial] on the screen.
• You should now be able to follow the upgrade process above for a device stuck in Bootloader mode.
It work for me,goodluck
henning
find an attachment how to fix this
Many thanks, HENNING RAS
My device is up & running again. Thanks
Ken

My kaiser bricked?

I think my kaiser is bricked somehow. I left it sitting on my charger and came back and it was frozen and now when I turn it on nothing happens except the green light comes on. I can sometimes by messing around with the power plug and battery get it back into android but I cannot even bring up my bootloader anymore. I have no idea if its bricked or whats wrong with it.
Please define messing arround with power plug and battery . Did you try another battery? Battery contacts, miniusb contacts...worst case, something is burned inside. Camera+power+reset doesn't work?
Also, check what was your wife doing before you came back
lol she would never do anything to my phone. By playing with the power plug I mean just plugging it in and taking it out and what not. It's really hard to define it, I would just say ****ing with it lol.
I've come to the conclusion that the radio in my tilt died. Why must my phones always die from a dead radio =( android still works but I can't get into the bootloader anymore and I can't flash a new kernel or even reinstall. Will be nice to see how long this lasts lmao
Can you dump your kaiser to see what is left in our rom?
Follow this procedure to dump your kaiser:
First you have to install QPST (http://www.megaupload.com/?d=OW3ERRNB)
1. Turn on kaiser , now you enter the OEMSBL. You will see nothing on your phone!
2. Your computer will ask drivers for a device if you didn't installed the MotoQ drivers before. Point it to the extracted drivers!
3. If QPST is installed on your computer, disable the com port in the QPST Configurator.
4. Launch mtty and select your com port that is listed as Qualcomm Dignostic Interface 6000 (Comx) in the device manager.
5. Type "h" <Return>
6. if you got any output continue to 7 else pull out the battery, reinsert it and restart at 1
7. type "radata 90000000 1" : Your kaiser is now in loading mode.
8. Close mtty
9. launch the QPST configurator and add the comport and ENABLE it.
10. remove the usb cable of the phone, and reinsert it.
11. your phone must now be listed as Q/QCP-xxx (download)
12. Launch the "QPST Memory Debug" tool to dump smi.bin and ebi.bin
13. Click on browse to select the right com port
14. Click on "Get Regions"
15. Click on "saveto..." to save the files to a directory
16. Zip the files and send it to me.
massivekid said:
Can you dump your kaiser to see what is left in our rom?
Follow this procedure to dump your kaiser:
First you have to install QPST (http://www.megaupload.com/?d=OW3ERRNB)
1. Turn on kaiser , now you enter the OEMSBL. You will see nothing on your phone!
2. Your computer will ask drivers for a device if you didn't installed the MotoQ drivers before. Point it to the extracted drivers!
3. If QPST is installed on your computer, disable the com port in the QPST Configurator.
4. Launch mtty and select your com port that is listed as Qualcomm Dignostic Interface 6000 (Comx) in the device manager.
5. Type "h" <Return>
6. if you got any output continue to 7 else pull out the battery, reinsert it and restart at 1
7. type "radata 90000000 1" : Your kaiser is now in loading mode.
8. Close mtty
9. launch the QPST configurator and add the comport and ENABLE it.
10. remove the usb cable of the phone, and reinsert it.
11. your phone must now be listed as Q/QCP-xxx (download)
12. Launch the "QPST Memory Debug" tool to dump smi.bin and ebi.bin
13. Click on browse to select the right com port
14. Click on "Get Regions"
15. Click on "saveto..." to save the files to a directory
16. Zip the files and send it to me.
Click to expand...
Click to collapse
Would be nice if my kaiser was detecting still... It's weird. It's almost like it has no boot loader but yet it will still sorta boot android.
If the Green led comes on, you are in the OEMSBL. Does your computer asks for drivers when you connect your kaiser to your computer? Ifso, you need the MotoQ drivers (found in this forum) to connect your kaiser OEMSBL to your computer. Then you can use MTTY to talk with it. (if you type something you will not see any output. Only after presing enter/return.
If you need help, let me know.
I've used mtty before. The green led DOES come on but it does not detet at all on my computer. It is not asking for any drivers. When I plug it in nothing happens
then it goes further then the oemsbl.
If it boots Android, it must pass the SPL, so did you try to hold the camera button and then turn on your device? If the SPL tricolor shows, then you can flash. (in theory)
massivekid said:
then it goes further then the oemsbl.
If it boots Android, it must pass the SPL, so did you try to hold the camera button and then turn on your device? If the SPL tricolor shows, then you can flash. (in theory)
Click to expand...
Click to collapse
I've tried to get into the tricolor screen but it is not working with camera + Power and battery insert or on Camera+power+soft reset. I used to have an HTC screen I added display before the kernel loaded. Now the first thing I see is my loading screen for android around a minute or so later only when it's plugged into power.
That's strange. And what is happening when you press the green phone key and powerup? (OEMSBL boot) keep pressing the green button for 5 secs If the green led comes on. Then connect your phone to your computer. Does it appear in the windows device manager?
Does not detect in device manager at all, not even as an unknown device. It's as if nothing was plugged in
If it is not listed as a serial port device. (ports Com & LPT)
then it is not in the OEMSBL. Is your device Security unlocked? If not this can explain why it doesn't enter the OEMSBL with the green button.
Did you also try to put an upgrade file (KAISIMG.NBH) on your root of the SD card?
Maybe this will get launched when your device is turned on?
massivekid said:
If it is not listed as a serial port device. (ports Com & LPT)
then it is not in the OEMSBL. Is your device Security unlocked? If not this can explain why it doesn't enter the OEMSBL with the green button.
Did you also try to put an upgrade file (KAISIMG.NBH) on your root of the SD card?
Maybe this will get launched when your device is turned on?
Click to expand...
Click to collapse
I'll try that out as i've always flashed via usb. Also it is Security unlocked and it is SIM unlocked too.
Nope that did not do a thing. I took a WM rom nbh renamed it to KAISIMG and set it on the root of the SD and it did nothing.
Oh yes, you are right.
in order to load the KAISIMG.NBH, you have to enter the SPL.
hold Camera button and power on. wait 2 secs and unpress the camera button. Then wait for 1 minute, and press the power button again (Power button = start flashing, action key = cancel).
just tried that and still nothing out of my phone
massivekid, i have very similar problem, but my phone turned on.
I dont can turn on bootloader , i try very much metods and any working.
my phone always turn on Smart Mobility i can't change android kernel/back to the windows
few times i tun my pda on blinking yellow led, but computer no see the device
but it still boots into android?
then a jumpspl for android would cure it ;-)
Can you try this one?:
- Remove USB cable/cradle
- Remove battery and re-insert it
- Hold Camera and insert the USB cable.
What do you see now?
The reason why i ask this, is that you have told me that it boots android when you insert the power/usb cable and you see output after 1 min or so when booting android. This behaviour was added to android to let the battery charge...
So the poweron procedure difference from when you press the power button, or when you let the kaiser charge...

Unable to enter download mode

So i discovered a strange thing from my G3 while trying to upgrade to 10E. My phone is unable to enter download mode to flash the update. I have done the procedure a in the flashing thread:
-turn off phone
-unplug USB
-hold down volume up
-plug USB
i can head windows play the device connected sound then proceed with the phone just displaying the normal charging display.
also, adb reboot download does not work, adb reboot recovery does.
PrimaryComplex said:
So i discovered a strange thing from my G3 while trying to upgrade to 10E. My phone is unable to enter download mode to flash the update. I have done the procedure a in the flashing thread:
-turn off phone
-unplug USB
-hold down volume up
-plug USB
i can head windows play the device connected sound then proceed with the phone just displaying the normal charging display.
also, adb reboot download does not work, adb reboot recovery does.
Click to expand...
Click to collapse
I had same issue, just make sure that you plug in the USB cable fast after you hold the volume up and also make sure you continue to hold the volume up.
Sent from my LG-D855 using Tapatalk
I tried a thousand times but every time it just start up mobile phone instead of going to Download Mode.
Remove the battery for a few seconds and be sure to plug into usb 2 and not into usb 3 port on your pc
I tried that too. Removed battery for seconds and connected to USB 2.0 but same issue. I wonder it connects to PC and LG Pc Suite without any problems. I'm sure all rivers are already installed but wonder why it can't enter download mode.
I lost LG original USB cable and use other cables ( I tried many ).
What's wrong then?!!! I even tried Windows XP and 8.1 but both same issue!
I'm having the same issue only I think it's because I really bricked my phone, not able to boot up or anything.
My gives me an error saying fast boot and a couple of commands with a black screen, Unable to get to download mode

[Q] (HELP) Cant Enter Download mode

I have a plan to re-flash my LGOGP E988 stock kitkat not rooted and i already downloaded the files i need but when i try to enter download mode based on what i read in all thread regarding to my unit (vol+ & vol - + usb plug into computer), thers no luck for me.. It always go to charging and not in download mode. I already installed required driversCan you help me?
Combination i tried that was no luck(usb plug in computer);
1. Off phone>remove battery>hold both volume>reinsert battery>plug micro usb
2. Off phone>hold both vol.>plug micro usb
3. Off phone>hold +vol >plug micro usb(vice versa, also use -vol)
4. Off phone> hold both vol. >Power button (go to hard reset)
5. Remove battery> hold both vol.>insert micro usb
Please help me i will update things that i already try.
Thanks in advance..
And i know thia will be benefit other members that getting hard times to enter download mode.
robtoman said:
I have a plan to re-flash my LGOGP E988 stock kitkat not rooted and i already downloaded the files i need but when i try to enter download mode based on what i read in all thread regarding to my unit (vol+ & vol - + usb plug into computer), thers no luck for me.. It always go to charging and not in download mode. Can you help me?
Combination i tried that was no luck;
1. Off phone-remove battery-hold both volume-reinsert battery-plug usb to computer
2. Off phone- hold both vol.-plug usb to computer
3. off phone- hold +vol -plug usb tomputer (vice versa alao use -vol)
4. Off phone- hold both vol. Power button (go to hard reset)
Please help me i will update things that i already try?thanks in advance..
Click to expand...
Click to collapse
Skip the reinsert battery part in your item #1:
1) Remove battery
2) Hold Volume plus and minus keys down
3) Insert USB cable while still continuing to hold down those two buttons.
WIthin 1-2 seconds you should have download mode. When download mode appears, then re-insert battery. For sure you're not going into charging mode with no battery to charge. This is the method I always use, and it always works (aside from hard-brick situations, but you can access battery charging mode/graphics, which surely means that ain't you).
not works.
culot said:
Skip the reinsert battery part in your item #1:
1) Remove battery
2) Hold Volume plus and minus keys down
3) Insert USB cable while still continuing to hold down those two buttons.
WIthin 1-2 seconds you should have download mode. When download mode appears, then re-insert battery. For sure you're not going into charging mode with no battery to charge. This is the method I always use, and it always works (aside from hard-brick situations, but you can access battery charging mode/graphics, which surely means that ain't you).
Click to expand...
Click to collapse
I realy appreciate your help but i try it several time but still not enter download mode. Just always show the boot logo of LG then off then show again the boot logo. Why am i getting this? Can anyone has their own solutions?
robtoman said:
I realy appreciate your help but i try it several time but still not enter download mode. Just always show the boot logo of LG then off then show again the boot logo. Why am i getting this? Can anyone has their own solutions?
Click to expand...
Click to collapse
What does your computer say when you plug it in? If in Windows check Device Manager and see what your phone is being recognized as. Can you access the phone's contents via USB cable from your computer? Does ADB recognize it at all? Or does it just loop like that, not starting?
Also, it sometimes takes several tries to get it into download mode, as if you're holding the buttons down and not timed just right, the phone ignore your attempt. Make sure you do not let go of both volume buttons even after you plug in the USB cable, you must continue to hold them down for a couple of seconds (until the DL mode appears). Don't even think about putting the battery back in until you see that download mode box. Try that a few times maybe? If it doesn';t work ,maybe you're boned.
robtoman said:
I realy appreciate your help but i try it several time but still not enter download mode. Just always show the boot logo of LG then off then show again the boot logo. Why am i getting this? Can anyone has their own solutions?
Click to expand...
Click to collapse
remove battery and place it again. then press both volume+ and Volume - . By keeping pressed both buttons insert your usb cable. don't release pressed buttons until its in download mood. by the way install unified adb driver for android by koush if your using windows 8.1 otherwise lg official driver is ok

Phone Not Entering DA mode.

So Here are the steps
1. My bootloader got unlocked.
2. I Installed factory preloader and lk images.
3. Rebooted to Fasboot and flashed TWRP 3.3.1-0924 by wzsx150 (the only Android 9 recovery that didn't get removed immediately after flashing and rebooting for 1st time to get to recovery).
4. Formatted Data, Closed AVB 2.0 and Signed TWRP.
5. Rebooted to Fastboot and flashed stock EEA Android 9 (11.0.3.0) from Global (11.0.6.0) and reflashed factory preloader and lk.
6. Rebooted to recovery, Formatted Data, Closed AVB 2.0 and Signed TWRP.
7. Using ADB sideload from Twrp Installed EEA Android 10 (11.0.2.0).
8. Rebooted into fastboot Installed Updated TWRP-3.3.1-1210 (by wzsx150).
9. Rebooted into fastboot and flashed misc.bin from same zip (according to bat file inside it should get flashed after recovery but I forgot.)
10. BRICKED. Booted to Redmi logo for 3 seconds and rebooted infinitely.
This type of brick in 4pda.ru according to google translate can be mitigated by letting battery drain and then enter DA download mode using SP Flash Tool.
I've Used the tool several time so I thought Okay no big deal.
So This is what I tried:
11. Pressed download button
12. Connected USB Cable to phone.
13. Device pauses a second (Probably for SP Flash Tool to respond) then doesn't enter DA (Unlike previous times) and screen brighten for a second or two but then turns off and repeats this process forever.
I've been using Drivers provided by Microsoft Update Catalogue but tried all the drivers on 'MTK Usb Driver v1.0.8' and 'Mediatek_Driver_Auto_Installer_1.1352.00' after disabling Driver Signature Enforcement. but even though drivers are installed they don't get loaded and after force installing them in add legacy drivers they are their but have yellow triangles and their Location lists as 'Unknown' and status as 'This device cannot start. (Code 10)'. Tried Removing them after adding them as a site suggested but that didn't work either.
I learned the hard way to never mismatch partitions with this phone. I thought having the factory preloader and lk1/2 would protect me but no.
When you say brick, do you mean you have a completely black screen with only the notification LED turning on when you plug it in?
Grab a bootable Linux image and use that on a USB stick to eliminate the driver issue you're having. Interface is identical
wang1chung said:
I learned the hard way to never mismatch partitions with this phone. I thought having the factory preloader and lk1/2 would protect me but no.
When you say brick, do you mean you have a completely black screen with only the notification LED turning on when you plug it in?
Grab a bootable Linux image and use that on a USB stick to eliminate the driver issue you're having. Interface is identical
Click to expand...
Click to collapse
So I tried Ubuntu. Problem isn't from Drivers. It's because my Windows or linux didn't ever got a chance to enter fastboot so they can load preload drivers properly.
In Windows, Mediatek USB Port is the only driver that get loaded, and that for only an instant then it disappears in Device Manager.
In Linux according to this Tutorial everything is fine but SP Flash Tool gives me a " ERROR : STATUS_ERR (-1073676287) , MSP ERROE CODE : 0x00. "
Based on this chinese site I should find my Vendor Id and Product Id specific to my system (or is it my chipset?) and then change some files but how do I get linux to recognize mediatek usb device first when It needs to enter fastboot for that to happen.
Is there any way to manually add it?
EDIT: So After some reading I realized that I have to get my phone to fastboot first to get the drivers recognized. In windows as far as I know there is no way for manually adding 'Location' to Drivers. what about Linux?
I think you're talking about a soft-brick and I'm talking about a hard-brick. If you can get to fastboot, it's a soft-brick.
Hold the volume down and power buttons simultaneously for 1min and see if your screen changes.
Don't worry about the Linux drivers, if your phone is in the correct mode, it'll work.
I don't think it's a Soft-Brick (unless Hard-Brick means even the display not turning up at all), Holding them for a minute with battery charged doesn't do anything. As soon as it boots back up it starts getting caught in Booting until Redmi logo and staying there for 2-3 seconds then reboots. I tried to hold Volume Down + Power for 3 minutes while caught in this bootloop but no fastboot. I'll retry when battery discharges again. first without usb cable attached then with.
Thanks for taking time to work this through with me. Nowadays with all service centers being closed it's really a nightmare to have something you need on internal storage and not being able to access it. First thing I'll do after this is to buy a 128GB SD card to store the important stuff.
By the way should I just use the Live Ubuntu or Install it to see if the problem is from being a live image.
When I hard bricked my phone, I didn't have anything but that white led when I plugged it in. If you have the redmi logo, should mean there is hope. I've only ever entered DA mode when I had a hard brick.
This might be one of those situations where letting the battery drop to 0% would allow you to access fastboot. MiFlash only works in fastboot and DA mode I believe. What happens when you hold volume up and power for a minute while plugged in to your computer? Run "ADB devices" to start the adb service first
I doubt it would make a difference live to installed, but it's your call if you have the time.
With Phone in Bootloop mode Holding Either Vl+ and Power or Vl- and Power doesn't make a difference.
With Phone Off and USB detached It's the same.
With USB attached Vol+ and Power for over 3 Mins result in Device Manger listing 'Mediatek USB Port' for as long as display remains 'dark but bright' (for 2-3 seconds then shuts down and turns itself back on). removing it when phone suddenly shuts down. when USB is detached phone remains shutdown.
With USB attached Vol- and Power for over 3 Mins result in Phone's Display Brightening for 5 seconds no device listing in Device Manager nor entering fastboot or being recognized by adb or fastboot (set on a permanent re-checking by a cmd script). then phone shuts itself down and back on.
LED situation:
With Vol+ and Power with USB attached LED when phone is Off is Fullbright. When Display Brightens It turns off.
With Vol- and Power with USB attached LED when Phone is Off Blinks Once Fullbright and then remains Semi-bright whether phone is on until shutdown and the Blinks Fullbright again.
I Live in Iran and with sanctions there is no way to pay anyone overseas. Unless they're willing to risk accepting cryptocurrencies from an Iranian , my only chance if I can't work it out is to wait till unofficial service centers here open.
Your phone only being detected for 5 seconds is supposed to happen. It checks for a signal from so flash and if it doesn't see it, drops off.
I'm not sure paying someone to remotely flash your phone will work if SP Flash isn't even trying or detecting your phone. With mine, it would detect and try to flash (red bar sitting at 100%) before throwing an error.
Try letting your battery die, if that doesn't work, maybe the test point mod will work. Otherwise, I think your only option is a service center.

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