Cannot pull down notification bar on any ROM (LG G3 d855) - G3 Q&A, Help & Troubleshooting

Hello xda-developers,
as I searched for a long time and didn't find anything useful, i decided to post here on xda for the first time.
My problem is the same as mentioned in this post or in the youtube video:
Post
[YOUTUBE]https://www.youtube.com/watch?v=0SLA0WctmuU
[/YOUTUBE]
It is not possible to pull the notification bar down in horizontal mode. In landscape mode, there is no problem. The screen is not reacting in this area, even in ladscape mode -> the navbar is not working in landscape mode.
This problem started a few days ago on Resurrection Remix (Marshmallow 6). After it did start, i flashed back to Stock G3 Rom and it still consisted.
Then the screen worked for a few hours again, thus it thought "Fine, it's working, you can flash back". I flashed to CM13 and it worked fine.
After a half day, it didn't work again. So, thats the normal case: It is working for a few hours and then it is not, for 4 days now.
I don't know what this could be and I wanted to ask you guys, if you have any idea, what to do...
So, I would be very happy, if you could answer my following questions:
1. Is it possible, that it is something with the software? I though, that every time I flash a new ROM the whole software is new and bugs are "away"... If this is true, than my problem can't be a software problem. Especially that I've flashed back to Stock, which does install everything new...
2. If it is not software, could it be hardware? But that's not really logical because it works sometimes. Only thing is a loose connection. But can there be a loose connection, which makes the screen not working only on this smart area of the screen?
3. As I flashed Stock ROM, there was the area thicker, because the notification bar was thicker. This absolutely makes no sense, does it? It seems, that the system says "Oh, thats the area which the notification bar covers, let's deactivate it"
4. Do you have any other ideas what to do?
I'm afraid of sending it in because I think, that it will work, when LG is testing the phone.
Excuse my english, i know that it is not the best:angel:
I hope, you can help me because this is a very ****ty problem...
Thank you in advance and lets discuss about it
Arkas96

Same here
**BUMP**
I can sometimes get it down from the upper left, but not always. For me it sometimes shows a persistent touch and the top center of the bar until I lock and unlock it again. Its definitely a software issue. Wish somebody would look into this!

Awkward Problem
Hello,
Nice to have an answer even in it is not a good one
I "fixed" the Problem by sending it to LG service. THREE TIMES. It really took 3 times that they found the Problem. Changing the touch panel solved it for me.
Hope everybody with this Problem finds a solution. Good luck

Related

GHOST IMAGE [Rom bug, or hardware issue, please have a look?]

Guys, I'm noticing i'm having this problem, where by the bottom bar for the windows today screen, is appearing everywhere, especially during volume adjust.
For example, i click volume button, it will bring me to the volume screen right? if i look very very carefully at the bottom, i can see a very opaque image of the bottom bar, even sometimes with the words "calendar" and "contacts" visible! a soft reset immediately solves this, but after a while the problem comes up again.
I've tried the following roms
Aztor
Dutty
Diamond rom
Swift SBL
all with this same issue. Is it a bug, or is it a hardware problem? I tried taking a screenshot and the screenshot does not show the opaque "ghost like" bottom bar with the words calendar and contacts.
I tried switching off Touch Flo 3D, and sometimes after a while, it appears again. It can be best seen when the screen is black (not off, just black) especially when volume adjusting.
Is it just me, hardware problem screen problem, or a rom bug that everyone has?
just to clarify again, despite it being visible to my eyes, SPB screenshot does not show this "ghost like" image, and it looks perfectly fine in the screenshot
I dont see that but I think it can be a sort of 'memory' thing of the lcd-screen.
Same problem here
Hi!
I have the same problem here...
the Ghosting comes after using the phone a lot so I think it might be because the phone heats up.
All the roms I tried have the problem so I think its an hardware issue.
Just keep your screen off for a while (not the phone) and I think it goes away.
Also TF3D has nothing to do with it...The problem happens with or without it on.
If anyone has a soln I'd love to hear it!
great to see that i'm not the only one. was worried sick that it was a hardware problem
Hi Baronic i've nothis more than a month back... see this thread..
http://forum.xda-developers.com/showthread.php?t=417629
also see this thread...
http://forum.xda-developers.com/showthread.php?t=420644
So you or me r not alone..
I used to be worried whether over next few days or weeks whether my screen will get worst, hence i used to keep screen very low brightness (with Spb shell)..
Over last 4-5weeks atleast there is no progress of the screen problem although it still persists..
Not finding a final answer, i've stopped bothering about it and just enjoy my diamond..
U r a senior member so, If u find an answer please dont forget to PM me..
Forgot to mention a tip... Keep brightness lowest and you'll never see it again.. (Although i like my screen to be brightly lit!!)
oh i didnt see those threads. primarily cuz i didnt know wat term to search for lol. if its a memory problem i think it can be fixed. will try and see how it goes, i'll experiment

[Q] Mytouch 3g Slide Screen Issues ? (WARNING : EXTREMELY LARGE PHOTOS)

So recently my mytouch has been getting worse and worse. I'm not exactly sure if it's me or if it's the stupid phone because it's been degrading over time for some strange reason. First of all, the camera is **** for some reason, this is my second replacement phone from T-Mobile and it's extremely blurry for some reason(apparently it's a common problem but not common enough apparently for the tmobile representatives I've met with have seen before). Secondly, it's been becoming unresponsive at times although i kill my apps after i'm done with them(I probably only have internet, and facebook running most of the time). Third, ever since I've factory reset it, it's become very glitchy for some reason. One of the problems is that I would close the physical keyboard but after sending a text and all of a sudden the screen goes black and the only thing to fix it is to hit the power button and press it again to get it off of sleep. Another problem is after i send a text i close the keyboard and the screen repeats but the location of buttons is still where they're suppose to be on the screen.
Pics of what I'm talking about :
First problem(Camera)
http://i.cubeupload.com/s9YJX1.jpg
Decided to take a picture of me creating the thread if you can even see it lol
Third Problem(Glitchy screen)
http://i.cubeupload.com/ANHZ0t.jpg
As you can see the buttons are on as the phone is on but the screen is black and unresponsive, i realize i can still go to apps while like that somehow but to fix it i just hit the power button which shouldn't be happening though
Fourth(Repeat Screen)
http://i.cubeupload.com/ZLSu8o.jpg
As said before unless you didn't read this happens after i send a message and close the physical keyboard...
And thank you for any suggestions you guys have, help is appreciated, also for taking the time to read the thread
Jezussss!!!!
Dude.. you dont need pictures, and if you post them.. resize them first.
Make the thread want to be readable, like-able. Ask yourself, would you read this thread?? and with yellow highlights that no one can even see????????
You also need to post if you're phone is stock, what rom you are on, what version..
xologist said:
Jezussss!!!!
Dude.. you dont need pictures, and if you post them.. resize them first.
Make the thread want to be readable, like-able. Ask yourself, would you read this thread?? and with yellow highlights that no one can even see????????
You also need to post if you're phone is stock, what rom you are on, what version..
Click to expand...
Click to collapse
Sorry,thought they yellow would highlight it but it actually made it worse . I think the red is better with the whiteish background....
This is a stock version, I updated the phone to 2.2.2 but i factory reset it and now it says i have 2.2.1 even though i have 2.2.2 features like Wifi Hotspot,Wifi Calling, and images for contacts on messages...
im not sure, i havent had stock phone in a lonnnggg time..
Hopefully someone else can help you out
h3llfire741 said:
So recently my mytouch has been getting worse and worse. I'm not exactly sure if it's me or if it's the stupid phone because it's been degrading over time for some strange reason. First of all, the camera is **** for some reason, this is my second replacement phone from T-Mobile and it's extremely blurry for some reason(apparently it's a common problem but not common enough apparently for the tmobile representatives I've met with have seen before). Secondly, it's been becoming unresponsive at times although i kill my apps after i'm done with them(I probably only have internet, and facebook running most of the time). Third, ever since I've factory reset it, it's become very glitchy for some reason. One of the problems is that I would close the physical keyboard but after sending a text and all of a sudden the screen goes black and the only thing to fix it is to hit the power button and press it again to get it off of sleep. Another problem is after i send a text i close the keyboard and the screen repeats but the location of buttons is still where they're suppose to be on the screen.
Pics of what I'm talking about :
First problem(Camera)
http://i.cubeupload.com/s9YJX1.jpg
Decided to take a picture of me creating the thread if you can even see it lol
Third Problem(Glitchy screen)
http://i.cubeupload.com/ANHZ0t.jpg
As you can see the buttons are on as the phone is on but the screen is black and unresponsive, i realize i can still go to apps while like that somehow but to fix it i just hit the power button which shouldn't be happening though
Fourth(Repeat Screen)
http://i.cubeupload.com/ZLSu8o.jpg
As said before unless you didn't read this happens after i send a message and close the physical keyboard...
And thank you for any suggestions you guys have, help is appreciated, also for taking the time to read the thread
Click to expand...
Click to collapse
This is a hardware problem (the repeating screen) that seems to be happening to many people. (it happened to me before which is why i replaced my previous slide). After my 2yr contract is done, im gonna stop getting phones with keyboards because this also happened to my previous htc slider phones
agentg1001 said:
This is a hardware problem (the repeating screen) that seems to be happening to many people. (it happened to me before which is why i replaced my previous slide). After my 2yr contract is done, im gonna stop getting phones with keyboards because this also happened to my previous htc slider phones
Click to expand...
Click to collapse
So it's actually because of the sliding part of the phone ?
I'm not surprised, this phone was pretty cheaply made imo, literally a piece of crap :\
I guess I'm getting the new iphone once it comes out and my 2yr contract is done
h3llfire741 said:
So it's actually because of the sliding part of the phone ?
I'm not surprised, this phone was pretty cheaply made imo, literally a piece of crap :\
I guess I'm getting the new iphone once it comes out and my 2yr contract is done
Click to expand...
Click to collapse
yeah it's a hardware problem. the ribbon cable is messed up.
ratchetrizzo said:
yeah it's a hardware problem. the ribbon cable is messed up.
Click to expand...
Click to collapse
Oh I see, well I tried to get it replaced but HTC was a bit suspicious when they wanted my credit card before anything ......
I have the same issue with my phone
As I was looking at your photos I realized I have the same issue going on with my phone. Does anyone have suggestions on ways to fix it? Personally, I do not believe it is a hardware issue. I do believe it is more of a software issue. That update that HTC offered is definitely screwed up! Ever sine I updated my phone, all of these problems started. This problem did not occur beforehand! My phone was working fine - before this "software update."
Same Problem
I had the same exact problem with the Repeating Screen (and completely agreed about the camera lol). Yesterday I tried demonstrating to my friend the problem, and permanently blacked out my screen. Now, the phone works in the sense that it receives calls, the home keys light up, and the camera still takes pictures. However, with no screen to select any options or perform any functions, the phone has been rendered completely useless. I, too, would like to figure out what the problem is and if there is any possible fix.
Sorry I couldn't be of much help. Just know you're not the only one lol
My girlfriend had the repeating screen issue back in May/June of this year. It was more than likely a software issue, because it became incrementally worse as the phone opened and closed until it came to a point where absolutely nothing could be done when the phone was moved horizontally.
I had T-mobile replace the phone at the time. Unfortuntely an idiot I work with who was supposed to mail it back didn't, I got stuck with an extra $360 on the bill.
Worked out paying for the phone with them yesterday morning, this morning my girlfriend messages me to let me know the screen is acting up again.
Potential Fix?
joodlovesfood said:
I had the same exact problem with the Repeating Screen (and completely agreed about the camera lol). Yesterday I tried demonstrating to my friend the problem, and permanently blacked out my screen. Now, the phone works in the sense that it receives calls, the home keys light up, and the camera still takes pictures. However, with no screen to select any options or perform any functions, the phone has been rendered completely useless. I, too, would like to figure out what the problem is and if there is any possible fix.
Sorry I couldn't be of much help. Just know you're not the only one lol
Click to expand...
Click to collapse
I would recommend replacing your flex ribbon. It worked for me, and from other threads I've read, I believe it's the cause of these issues. It's a pretty easy fix ( coming from me, who's far better at breaking electronics than fixing them, lol ).
Here's the flex ribbon that I bought off of Ebay ( it's the cheapest I found and it comes with the tools too ):
http://www.ebay.com/itm/170647168235?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
And here's a good video on disassembling your Espresso:
http://www.youtube.com/watch?v=-jgFHuVWlig
P.S.: I'd recommend being more delicate than he was with the volume ribbon though, as mine seemed very frail. Also, this video is for replacing the digitizer, so you only need to follow it to get to the flex ribbon.
A month ago, I had issues very similar to the ones you posted. Sliding my keyboard out ( in any way but gently ) would occasionally split the screen or freeze the phone. Even without using my keyboard, the phone would occasionally freeze while "settling" after the boot animation, and sometimes even during the boot animation. Slowly, those "occasionally"s become more and more frequent, until my screen just went black one day. The phone still seemed to work ( lit up when turned on, made sounds, etc. ), just the screen seemed dead. Figured that I was having a combination of software issues ( the random freezes ), and hardware issues ( split & black screen ), but replacing my flex ribbon suprisingly fixed everything.
This is what worked on my MyTouch 3G Slide
i just keep sliding the phone. and turn off the screen then turn it back on. but not turning off the phone.
joodlovesfood said:
I had the same exact problem with the Repeating Screen (and completely agreed about the camera lol). Yesterday I tried demonstrating to my friend the problem, and permanently blacked out my screen. Now, the phone works in the sense that it receives calls, the home keys light up, and the camera still takes pictures. However, with no screen to select any options or perform any functions, the phone has been rendered completely useless. I, too, would like to figure out what the problem is and if there is any possible fix.
Sorry I couldn't be of much help. Just know you're not the only one lol
Click to expand...
Click to collapse
probably not, look on ebay for some digitizers, cheapest way to get them...

Screen Problems

Hi, I have a problem with my smartphone, that is my Lg G3. Well what happens is that a few days ago the top of the mobile where the time takes place and other, bone the notification bar was doing very well, and before yesterday stopped working that part of the screen. Now I can not go down to see my notification bar and in some applications that have different things on the top of the mobile I can not access them (it's just that part of the mobile, the other is doing very well, I've never changed the screen , Because it has never been broken and has not had very serious falls.) I would like to know what is due.
I expect an answer.
Thank you.
Pd: this problem copy and paste since it describes my same problem

Top half inch screen not working

I have a HTC One m8 and the top half inch of the screen does not respond but occasionally it does sometimes for a little while. The top half inch generally tends to work when the battery is charged to 100% but sometimes that doesn't happen either. if it helps I use a tempered glass as a screen protector and the screen does not have any physical damage and it doesn't help when u boot into safe mode. I have also tried a hard reset.
Coincidentally i am working on a phone with the same problem (not mine). After a lot google research the owner decided to use another Launcher (Smart Launcher). This did not fix it entirely, if you are in Apps you can use the statusbar, but its not working on homescreen. I dont know why it behaves like that, but surprisingly many people get problems like that. I tend to believe that there is some software problem involved, because changing Launcher or using custom rom has been reported helpfull/fixing the problem (not allways tho..).
Now he had some other troubles with this phone and in the process i did a reset, that did not fix things as you said. I will install a custom rom next and will report back next week.
So i was wrong with saying a new lauchner solved the problem. Statusbar(sb) was accessible in home screen but not in app, said it wrong in the other comment. Now i had some time to test this and i can say that at least the phone i was working on is broken.
The top part does not recognize any touch input. The reason the sb showed some reactions is, that the launcher had a bigger trigger area (i guess), so you could pull it down. But still the top part was not responding. I tested it with stock, S-Rom and one Nougat Rom (dont remember), none of that showed an input in the top part.
Solution for now is different launcher or app that pulls down the bar. There are still some problems in daily usage, that this will not fix, so i guess its time for a new phone.
I am facing same problem. Is it any update which was pushed by HTC which makes the top 1 inch unresponsive ocassionally.. Indirectly, a marketing gimmick to push us by a new phone. So if it is really like that, who would buy a HTC phone again anticipating same problem again. Might go for Samsung (my own preference). huh !!!

Phantom touch mystery

Hi guys
I bought a cheap OnePlus 5t. It's had a hard life, but everything seems to be working ok.
Except- 3 or 4 times a day it starts having phantom/ghost touches. Usually at the edge of the screen (I put touch tracking on) -I've rebooted, factory reset, but no improvement.
Anyone know the best way forward? Don't think I'll get warranty, so is it likely to be hardware or software? Unlock it and put a new Rom/kernal on? Or try fitting a new screen?
Is there any way to know whether it's software or hardware?
Any experience or suggestions gratefully received
Thanks
What rom are you on? I used to be on custom roms and I noticed phantom touches. It wasn't till I went back to oxygenOS and disabled nav bar completely did I fix this. I found that having a nav bar greatly worsens phantom touches because when you type on the keyboard you tend to touch one of the nav bar buttons.
Also maybe check to make sure you are on the right firmware
Thanks for the reply.
I was on stock, I'm now on lineage. It hasn't fixed it.
The touches are always up the left of the screen... When they happen theyre happening hundreds of times a second, as in its not one touch... The screen becomes in unusable because there's so many touches on the top left of the screen -
It lasts for about a minute, or untill I force restart it...
It's driving me nuts to be honest. I've even taken out apart to see if re-seating the screen would help but it didn't.
Would a custom kernal help?
I don't have any experience with custom kernals. And this problem seems a little different than the one I had which was more a single phantom touch.

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