can't complete initial setup without updating guide,can't get to registration screen - Fire TV Q&A, Help & Troubleshooting

hello
i have just bought my 1st amazon fire tv device,a fire stick manufacture date march 16 2016
and i am trying to follow a (probably outdated) guide from 2014 from AFTVnews
for avoiding update during initial setup
also i am using open DNS ,outside blocking
but the guide does not work
i see that this guide keeps on being suggested for people to use recently but has anyone ever confirmed if this guide is even still working on new fire tv sticks?
because i can not get to the registration screen no matter what i do
i have followed the guide to the letter about 100 times now, all it does is hang on the checking for updates screen and then it goes back to the error message screen every single time
it hangs at checking for updates for a really long time, like an hour
then it goes to the error screen , then i press the back button like the guide says and i re configure the wifi settings like the guide says and then hit connect ,then when it says connection successful i pull the ethernet cable out of the back of my router,the one going to my modem , before it gets to checking for updates
then it says checking for updates and hangs there for like an hour , then it just goes back to the error screen and i press the back button and start the process all over again
is there is any way out of this loop?
i think that this guide is just outdated and that this method has not been tested recently for the fire tv stick specifically
because i follow it exactly and get the same result every time
anyone know what i am doing wrong, if anything or if this guide even still works anymore and on current devices?
can anyone with a brand new stick(not fire tv 1 or 2) confirm that this still works or not?
because i have not been able to find a single account of anyone doing this and getting it to work
i have just wasted and entire weekend on this BS
regretting my purchase and wishing i just bought an android box,
i really wanted to get into this scene but these extremely poorly written and outdated guides have got me so frustrated and discouraged that i am just about to say F it and return this thing to the store and go buy an android box instead
it's just not worth the aggravation and waste of time

this device is a Fing piece of $hit, how can anyone deal with this $hit?
it paired with the remote instantly on 1st use, but after i unplugged it it will not pair, the 1st time i turned it on after unplugging it
it took 15 minutes to pair with the remote, the second time, the 3rd time unplugged it it paired in like 5 minutes, the 4th time i unplugged it and now when i turn it on it will not pair with the remote at all after an hour, i took out the batteries, put in new ones, i put the remote right up to the stick , i press the home button briefly, i hold it down have i tried everything and this damn thing will not pair at all now i just opened it 2 days ago ,says made in mid march 2016
F this device and F this scene i am out , returning this steaming pile of dog $hit and going to order a android box what god damn piece of $hit this thing is , how do you people deal with this $hit, every Fing time you turn it off the remote will not pair again
these devices are pure garbage
this is the worst product i have ever bought

Have you tried using the steps in the Can't Pair a Remote or Game Controller guide? I am waiting on the @rbox release of Fire OS 5 for the 1st Gen Fire TV Stick and can not test this out for now as far as rooting the device.

mjbxx said:
Have you tried using the steps in the Can't Pair a Remote or Game Controller guide? I am waiting on the @rbox release of Fire OS 5 for the 1st Gen Fire TV Stick and can not test this out for now as far as rooting the device.
Click to expand...
Click to collapse
yes i did all of that i am just trying to pair the remote that came with it an it does not pair it worked right away the 1st time but one i unplugged it the 1st time it was nothing but problems from then on
also it keeps saying that i'm not using the amazon power supply when i am using it is this normal?
i think this thing is defective

gdroid666 said:
yes i did all of that i am just trying to pair the remote that came with it an it does not pair it worked right away the 1st time but one i unplugged it the 1st time it was nothing but problems from then on
also it keeps saying that i'm not using the amazon power supply when i am using it is this normal?
i think this thing is defective
Click to expand...
Click to collapse
No. That is not normal as I've never seen that message on my 4 Fire TV devices. Just exchange it and hopefully you'll have better results trying to root a Fire TV Stick.

mjbxx said:
No. That is not normal as I've never seen that message on my 4 Fire TV devices. Just exchange it and hopefully you'll have better results trying to root a Fire TV Stick.
Click to expand...
Click to collapse
funny thing i was just about to take it back,i had the bag receipt and everything ready to go
i figured i'd try it one more time before going back to worst buy , i plugged it in again but this time i used the HDMI extension adapter
and it finally paired after like 10 minutes but then once i hit play it went straight into checking for updates
and it did not give me the option to configure my wifi or network settings ,it just connected and said checking for updates , so i yanked the ethernet cable from my modem out of the back of the router and this time it finally went to the registration screen
it had done this like twice before, i mean automatically going to checking for updates on power up without me configuring the wifi and i had pulled the cable but it never went to the registration screen before
i only had 2 domains blocked in open DNS
after it was on the registration screen i plugged the ethernet cable back into the router and added the other 2 domains to the block list in open DNS dash
but then i realized i was not sure if this thing even remembers the DNS settings, i assume it did not ,so i think that was a waste of precious time because i think it just connects to wifi without even going through open DNS if it goes to checking for updates on power up without giving you the option to pick the wifi network,enter the password and set the DNS settings, but i am really not sure about this
after i added the other 2 domains in open DNS and had all 4 on the list i went and checked the about menu and seen it was still on 5.0.5 and not on 5.0.5.1 , then i went and turned on adb and unknown apps
then i went to cmd prompt and connected to it and did pm hide com.amazon.device.software.ota
then i went into about checked it to make sure it was still on the older fw, then i went to check for updates and realized i forgot to disconnect the modem from the router, so i unplugged it again , i noticed it had downloaded the update or at least it looked like it did because the progress bar was all the way at the end but it was not installing
then i ran adb fire and debloater tool and did the hide the update.ota.apk option just to be sure
i have restarted a couple times and it is still on 5.0.5 ,but i still have not reconnected the wifi yet
but i think i should be in the clear,but the weird thing is that after i restarted it once or twice it still had the message in the check for updates menu that said downloading 5.0.5.1 ,it would not go away then i ran the debloater tool and hid the ota.apk
and now when i go in there it just hangs at checking for updates(but i did not yet reconnect the router to the modem yet) and the message about downloading 5.0.5.1 is gone
but i watched a few tutorial videos and they all show that it gives them an error message in checking for updates menu screen mine does not give me that message ,it just hangs at checking for updates and i am afraid to plug the modem back into the router now
but when i did both block methods, the one through cmd prompt it said some message, can't remember it exactly but it said something like hide: true so i assume it worked and in debloater it said something like status hidden
i did try to run the cmd prompt method again after i rebooted the 1st time to be sure but it kicked some error the second time maybe cause i was telling it to hide something that i already hid , but debloater seems to have given the confirmation even after i ran the cmd method
it has also stopped giving me the not amazon power supply error now too
i think maybe because when i initially powered it on for the 1st time it was connected to the tv usb , but then i switched it to the amazon power supply but it still was giving me the message on every reboot, it's like it remembers whatever it was connected to on initial boot and does not forget it until you finally get through completing the setup even if you switch it to the amazon power supply

I'm a bit confused. Is your Fire TV Stick rooted now?

mjbxx said:
I'm a bit confused. Is your Fire TV Stick rooted now?
Click to expand...
Click to collapse
no it is unrooted on 5.0.5
i just used adb to block updates
it's brand new i was just trying to get past the initial setup without updating so i can root it in the future when rbox releases a pre rooted custom rom for it
but it would not go past the error screen and get to the registration screen
then it rebooted and went straight to checking for updates which it had done a few times before but this time it went to the registration screen after checking for updates, it usually just hung on that screen for about an hour and went back to the error screen no matter what i did
since it went to checking for updates right after i turned it on and pressed play without me configuring the network settings and DNS setting i did not put in the open DNS settings, so i don't know if remembers them from previous boots when i did enter them
so i am wondering if it not connecting through open DNS is what finally let me get to the registration screen
like if it has something in the FW that detects weather or not a proxy like open DNS is being used when it gets to connection successful and then it tells the device hey do not let this go to registration if a proxy is being used or if the update domains are blocked through open DNS
but then again i did have it go to checking updates a few other times at boot and i did not configure the wifi and DNS settings and it still hung on checking for updates and kicked back to error screen every single time
i don't what made it finally work but it was getting really frustrating, especially with the length of time it hung on the checking for updates screen

Related

Ouya Not Booting Properly

SO I have attempted to contact Ouya over the past few months with ZERO response. I'm hoping someone here can help.
So first up. I have no Internet where my Ouya is located. It had internet when I first got it and worked fine without it.
I have an Ouya and it worked flawlessly up until it would no longer get to the main splash screen. It kept asking for a wifi connection that HAD to have internet. Never did that before.
Then a few days later it would no longer boot properly. It now just sits at the little Ouya circle forever. We attempted to wait 3 days before giving up and shut it off. When I plug in a USB keyboard and attempt a ALT + PNT SCN + i the ouya just freezes.
Anyone able to help me out?
EDIT: I want to point out that I can connect the Ouya to my Windows 8 system and see all the files on the console.
airwa1kin7 said:
SO I have attempted to contact Ouya over the past few months with ZERO response. I'm hoping someone here can help.
So first up. I have no Internet where my Ouya is located. It had internet when I first got it and worked fine without it.
I have an Ouya and it worked flawlessly up until it would no longer get to the main splash screen. It kept asking for a wifi connection that HAD to have internet. Never did that before.
[..]
Anyone able to help me out?
Click to expand...
Click to collapse
If you havent installed adb yet => do it. After this you can use adb to start applications on your box. For beeing able to start an app it seems like you need to unzip the apk and look into the apps xml file to figure out the name of the method for starting it. (I really dont get it why there is no standard entry point for android apps?!) You can start system setup, an alternative launcher (Nova launcher works pretty) good and go into system settings for changing you wireless setup. Best is probably you hook youre box up somewhere with an 10Base-T Cable and configure the ethernet on the box.
Its said on the Ouya HP that this bug might result from a wrong clock setting. So you might want to check this before you do anything else. I had the same problem and did go away after hooking up my box via ethernet and reboot it a couple of times.
(I am pretty new to adb/ouya n stuff so there might be better solutions)
// Tycho

Hulu not working - Playback failure

Is anyone else experiencing Hulu playback failures lately?
It started for *new* TV shows about a week back.
The Ads play fine but when the main show starts to load, it shows a black screen for about 20 seconds before displaying an error ¨Playback Failure. We're sorry, but there was an issue while playing this video. Please check your connection and try again. (203)¨
I am outside US but already have both a normal VPN and DNS VPN provider which works perfectly fine on my PC and Roku. Suddenly, only for new shows, my Hulu on Firetv has broken.
I have uninstalled and re-installed the hulu app to no avail as well.
Super upset...i expected better from a commercially supported hardware! Roku is the only device so far that has never had trouble with Hulu
If anyone has a fix, i will be forever grateful!!!
I assume you already tried this but just in case. I had the same problem with hulu and a reboot of the FTV fixed it. Good luck
Same issue here. Can't play videos and getting the same error as above. In addition, the queue is not updating. I see new shows in my queue in a web browser but they are not showing in the FireTV app. I've rebooted, cleared data/cache (and had to log back in) - no good.
skeptic_always said:
Same issue here. Can't play videos and getting the same error as above. In addition, the queue is not updating. I see new shows in my queue in a web browser but they are not showing in the FireTV app. I've rebooted, cleared data/cache (and had to log back in) - no good.
Click to expand...
Click to collapse
Perhaps it has to do with an older version of Hulu in the firmware? Have you tried upgrading to the latest pre-rooted version of the firmware?
Nope, I'm one of the (apparent) few that would rather stay on current firmware and not get into the cat and mouse root game. I'm actually on the latest version.
However, today my queue is updating and Hulu is playing videos again. One thing I vaguely remember from months ago that I did and may have solved the playback issue - I went into manage apps -> amazon video -> clear data and clear cache. I still don't understand why amazon video and Hulu would be tied together, or even if that's what fixed my playback issues, but IIRC that was identified as a fix in the past and I'm watching videos again.
As for the queue, I think that was just a Hulu issue. After posting I pulled up Roku on another TV and while video played fine the queue was not updating there either.
Spoke too soon, Hulu+ is crap again. Tried clearing data/cache for Amazon Videos, cleared cache for Hulu+, rebooted... Getting Playback Failure (203). :crying:
Called Hulu to get the problem fixed
I have the same problem with my FireTV since yesterday. Ads play well, but when it's time for the show content, I see a black screen for ~30 seconds followed by a Playback Error message asking me to check the connection (error 203). My other devices can play Hulu shows just fine. Restarting the FireTV, clearing cache and data for Hulu+ App did not help.
Last night, the problem went away; don't know why. Today, it came back so I called Hulu tech support. The tech said that maybe I had too many devices on the network trying to access Hulu (is there a Hulu set limit?). He asked me to unplug the FireTV, and unplug the modem and router. While my devices were off, he also "resynched" my account (his word not mine; Don't know what that meant).
Once I rebooted all the devices and opened the Hulu+ App, the FireTV had been de-activated, so I had to select Log In to get to the screen with the activation code. I told the tech what the activation code was and he activated the box remotely. Playback worked after that.
I don't know whether it's what I did or what the tech did that fixed the issue. If the problem comes back, I will:
(1) turn off the FireTV,
(2) log into hulu.com and de-activate the device (hulu.com/account >> manage your devices)
(3) power cycle the modem & router,
(4) Restart the FireTV and Hulu+ app (select login to Are-activate the device)
I hope I've seen the last of this problem, but I'm not optimistic since it has come and gone before.
Please share any fix that works for you guys.
-Patrick
Before seeing your post I was headed down this path myself. Fortunately I got mine working before going through all that. What I did was unplug my FireTV, unplug my cable modem for 10 seconds, plug the cable modem back in, then plug the FireTV back in. That fixed it. What I don't know is if it was just the cable modem reboot or if there is a functional difference in this case between unplug/plug-in and rebooting the FireTV by holding pause+select buttons for 10 seconds.
Previously I had tried rebooting with the remote and clearing data/cache for Amazon Videos and Hulu.
unplugging Fire TV alone worked
Problem came back as expected. This time I unplugged the Fire TV for a minute and plugged it back in. That was enough. (rebooting via the remote did not work).
This is an annoying problem because it appears to be a software problem with the Fire TV (my other android tv box doesn't experience this). What's the best way to bring it to Amazon's attention?

Aftv 2015 remote stopped working

hello everyone as u see in the name of the topic
i live in CANADA and i bought this AFTV from US in december it has been working great till yesterday night when the remote went off and can't use it all and the box now is useless
is there a way to fix this cuz i can't download the amazon app in my tab or iphone since in canada is geographically restricted so now am stuck with it and more than that i used my keyboard trying to manually see what is happening and the remote was no longer recognized (batteries changed like 3 times with new ones ) and after that i pushed the usb debugging without reading the warning (dumb as i am) am beating my self to death now for that stupid move
so my first question is it possible to turn the usb debugging off thru the PC or tablet so i can use back the keybord
second is it possible that someone give me the amazon app for android tab samsung galaxy tab 3
and third is it possible that the problem comes from the bluetooth antenna of the fire tv cuz i tried to find the fire tv on my tab via BT it doesn't see it
After battery change I had to hold HOME button for 5 seconds to re-pair my remote.
As for your other questions, I have no idea.
Carthagenian12 said:
hello everyone as u see in the name of the topic
i live in CANADA and i bought this AFTV from US in december it has been working great till yesterday night when the remote went off and can't use it all and the box now is useless
Click to expand...
Click to collapse
i've attached the remote apk.
the remotes are poor. battery terminals get covered with chemicals that leak from the amazon basic batteries
oh and the user above is right regarding holding the home button.
carpenter940 said:
After battery change I had to hold HOME button for 5 seconds to re-pair my remote.
As for your other questions, I have no idea.
Click to expand...
Click to collapse
tried more than u you think still no answer i found the apk in the web
but still how u turn the BT on and off in the AFTV do you need to root the fire tv in order to know that
and thanks for the attached file
now am using my tab till i find a remote that would work for tha AFTV
Carthagenian12 said:
tried more than u you think still no answer i found the apk in the web
but still how u turn the BT on and off in the AFTV do you need to root the fire tv in order to know that
and thanks for the attached file
now am using my tab till i find a remote that would work for tha AFTV
Click to expand...
Click to collapse
Strange I had this problem and tried batteries contacts ( seemed ok but cleaned anyway) on off on then unpairing then it didn't appear at all.
Then tried to pair my stick remote which showed as unsuccessful tried main remote again and all fine again
I may be wrong but I was experiencing the same problem. but this was with a ftv2ndgen. supposedly, the remote now uses wifi now instead of bluetooth. I had a wireless device next to fire tv (rasperry pi, tablet, phone, wifi enable stereo equip, wifi tv etc) I moved them all away or disabled them then brought them back one at a time. it came back. I then put the ftvbox under the tv instead of behind. I now keep wifi stuff away from it that can be kept away, but not all things. just minimize wifi near it. and clear line of site between the remote and ftvbox. has not happened again. I remember changing my batteries in like three times and everytime a checked the old batteries they were fine.

FireTv cant connect to servers

Hi All,
Hopefully someone can help with restoring my fireTv, It has been working fine for the last year with kodi installed.
Two days ago screen just went blank and all i get is cant connect to servers, when I enter setting all the sub menus are not visible and it wont allow a factory restore via menu or from remote with holding back/right.
I connected via adb and loaded firestarter which allows me to see icons but again I cant load any firetv apps, I can however load netflix/kodi etc from firestarter.
Any thoughts or advise as how I can restore would be much appreciated.
Regards
Martin
This is a YouTube link to problem if someone can have a look please and shed some light. uyGIN3i3ZAw
Sounds like either something went wrong during an update, or for some reason your firetv has been blacklisted by amazon. Is it a ftv1 or 2? What os is it on? Is it rooted/custom recovery installed?
Sent from my HTC6535LVW using XDA-Developers mobile app
It's got latest firmware and has updated as norm but still the same. It's not rooted. Ftv1
Sent from my iPhone using Tapatalk
Out of curiosity OP, have you been able to resolve this issue? Note I've been battling the same thing for the past 3 days (all the while I haven't had a single issue in over a year from owning the device). Even after a factory reset I can't seem to connect...
Note: Should Amazon blacklist a device, is there a way of finding this out without directly asking Amazon?
I have the same problem as yours, but i already solved it in the morning. I moved my aftv stick to another tivi and tried to connect to different network that does not block anything ( i release firewall on router and connect to the guest network,) and then it easy connects to the amazon server. After that, I go back to my firewalled network, it works as the way it is...no problem so far!
Well guys I contacted Amazon and after a brief chat I was asked to watch screen, under 30 seconds later firetv up and running
Sent from my iPhone using Tapatalk
as for me, I had to de-register and re-register my FireTV device.

AFTV2 New Out of Box Unable to get past update screen

Ok, did a search and all posts are very old. AFTVnews guides do not work. Has anyone recently been able to get past/bypass the check for updates? The method I tried was via ethernet. Note I do have all 3 Amazon sites blocked via router and Opendns. I pulled cable after configuring ethernet connections. Then, stuck unable to updater your Amazon Fire TV. Tried many times and cannot get past this screen to registeration. I bricked my last FTV 1 at this step. Please help!
jj^2 said:
Ok, did a search and all posts are very old. AFTVnews guides do not work. Has anyone recently been able to get past/bypass the check for updates? The method I tried was via ethernet. Note I do have all 3 Amazon sites blocked via router and Opendns. I pulled cable after configuring ethernet connections. Then, stuck unable to updater your Amazon Fire TV. Tried many times and cannot get past this screen to registeration. I bricked my last FTV 1 at this step. Please help!
Click to expand...
Click to collapse
Have you tried unplugging the dsl lead or cable lead from your router?
So the Fire tv is still connected but you are not getting a connection to Internet.
The last time I reset my Fire tv 4k I didn't do this and cant remember which way I did it but it wasn't the way it is described on AFTVNEWS, I meant to put a guide up for other but forgot and now can't remember how I did it. Im quite sure when it first says it needs an update it will first download it so anytime while it says it's downloading should be fine, its when it is applying the update it will be harmful but I'm far from sure.
sconnyuk said:
Have you tried unplugging the dsl lead or cable lead from your router?
So the Fire tv is still connected but you are not getting a connection to Internet.
The last time I reset my Fire tv 4k I didn't do this and cant remember which way I did it but it wasn't the way it is described on AFTVNEWS, I meant to put a guide up for other but forgot and now can't remember how I did it. Im quite sure when it first says it needs an update it will first download it so anytime while it says it's downloading should be fine, its when it is applying the update it will be harmful but I'm far from sure.
Click to expand...
Click to collapse
SconnyUK thanks for the response. I tried disconnecting ethernet cable from cable modem to router with ethernet cable plugged into aftv2. Same results. Did you happen to to do this wireless?
jj^2 said:
SconnyUK thanks for the response. I tried disconnecting ethernet cable from cable modem to router with ethernet cable plugged into aftv2. Same results. Did you happen to to do this wireless?
Click to expand...
Click to collapse
Im honestly not sure, as I have those power ethernet plugs and cant remember if I used them.
Im thinking that I switched the power off but can't say for sure.
---------- Post added at 02:09 AM ---------- Previous post was at 01:54 AM ----------
Have you tried without blocking on your router as this guy did :
Tony says:
June 25, 2016 at 5:25 am
Initially I struggled getting to registration screen…until I removed all blocked domains except the 2 required ones mentioned above in router and openDNS.
Ste 9 did not happen. It jumped from step 8to10. When first connecting ethernet, it said checking ethenet connection, and ethernet connection made, and jumped to checking updates, then I unplugged ethernet and waited. After many attempts it finally got to registration screen.
Hi had this same problem, only way to get past it was to unblock the sites and allow the check to happen. Once it got past that and get to home screen then unplug the cable or turn off wifi. The update does not actually happen during the check. It has to download.
Then reblock the websites and complete your root steps before you restart the device and all should be well.
nujackk said:
Hi had this same problem, only way to get past it was to unblock the sites and allow the check to happen. Once it got past that and get to home screen then unplug the cable or turn off wifi. The update does not actually happen during the check. It has to download.
Then reblock the websites and complete your root steps before you restart the device and all should be well.
Click to expand...
Click to collapse
I have not unblocked yet, but after connected thru ethernet it goes to downloading update. I know this is rootable, do not want loose root possibility. Any addtional thoughts?
Not sure what you mean, but try hitting the home button see if you can get to home screen. If so then unplug cable and follow root procedures. If not you need to do as I said above outs the only way you will get past that screen. It will not go any further until it can check update status.

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