Wifi cuts out when bluetooth is in use - G4 Q&A, Help & Troubleshooting

Whenever I have both bluetooth enabled (and paired with any device) and wifi enabled, and I'm streaming music (Spotify in my case), after several minutes (almost randomly), the internet will stop working. Meaning, the WiFi icon will still show as connected, but it can't connect to anything online. I typically have to disable and re-enable WiFi for it to work, but then it would do the same thing again.
The strange thing is, my Galaxy S4 had the exact same issue/behavior. On both devices, I've seen this behavior regardless of the type of WiFi connection and/or bluetooth device (I've noticed it with my skullcandy headphones as well as my Sync in my car).
Do these devices share the same bluetooth/wireless chipset? Is it an Android thing? I'm forced to either use 4G with bluetooth, or WiFi with wired headphones. Thanks.
EDIT: this is using 5ghz Wifi.

What version of android are you on ?
carrier phone or unlocked. Some times these issues are carrier specific and non existent on others.
If you go into settings - wifi
Uncheck any option that says switch to data if wifi is unavailable.

I can confirm that this is an issue, I experience the same problem on my g4 818p
Sent from my LG-H818 using Tapatalk

WiFi goes on 2.4ghz or 5ghz(most commonly on 2.4ghz) Bluetooth works on 2.4ghz. Unless you are 1m from router, BT is going to butcher your wlan. Had the same problem before. Solved it by buying dual band modem-router.
You could forcing different channel in wlan settings.

http://smallbusiness.chron.com/fix-bluetooth-wifi-interference-71008.html
idea here is reducing interference to bluetooth from competing sources.
- switch off wifi and use data which the OP is doing. Curious that the problems occur even at 5Ghz. Would have thought that band would be relatively immune to 2.4ghz sources.
- reduce the distance between bluetooth device and phone.
- move away from any sources of wifi interference if wanting to use bluetooth.
And now from the ppposite direction. Preventing bluetooth from interfering with wifi
http://www.goldtouch.com/stop-bluetooth-interference-messing-devices/
Read the comments below. similar to the OP.
The key is more management of the problem rather than solution.

One Twelve said:
What version of android are you on ?
carrier phone or unlocked. Some times these issues are carrier specific and non existent on others.
If you go into settings - wifi
Uncheck any option that says switch to data if wifi is unavailable.
Click to expand...
Click to collapse
I'm using the Verizon variant.

this issue hunted me on all software version
Many options live
Router: Try another chanel
Router: Try only 2.4 or 5 Ghz
Router: Try only N or try only b/g/n mixed
App: Delete tunin radio
Last options send back service mainboard change.

i m facing the same problem but only when i do cellular call,
i am using realme wireless earphone , when i used to call my wifi speed gradually decrease , and after that stop working completely..,
after disconnecting the call i need to OFF and ON to work wifi again....,

My wife got the same issue with a Samsung A40 (and before with a Motorola), when using 2.4 wifi and Bluetooth connections (band and speaker for instance) the wifi is hanging. With wifi 5 it's ok. I don't have any issue with my phone using same network. It's crazy.

Related

[Q] Wifi keeps disconnecting

I'm getting very annoying Wifi disconections all the time, like every 1-2 min my wifi disconnects and reconnects in a while.
I think I tried everything possible:
- Battery manager -> all settings (maximum performance, battery saver..)
- Wifi settings -> "never" sleep, "sleep when screen off", "never sleep when plugged"...
But still wifi disconnects all the time and it is very irritating when browsing.
Is there any fix to this?
P.S. it seems that while talking on skype the connection is active and does not disconnects even for hours!
Any ideas?
I think Defy (at least some) has Wifi issues. My problem is, as soon as I try to download anything (i.e. Market app) all devices connected to my router drop their conenctions, so as my Defy. I found it very annoying.
Sorry, didn't mean to hijack your thread by the way.
yonef said:
Any ideas?
Click to expand...
Click to collapse
Do you have Bluetooth enabled on your Defy and/or other devices? It might interfere with WiFi signal.
Try to use static IP-addresses for the devices attached to your router.
May try disabling 802.11n in the router and/or defy. And try using wpa2-psk if not yet.
Many people (including myself) have solved their wifi issues by updating their sim and I recommend getting a uicc sim. T-Mo asked me to go to one of their wifi hot-spots and see if I still had connection issues. I did. So they gave me a uicc sim and I currently have zero connection problems. But, that's just me.
yonef said:
I'm getting very annoying Wifi disconections all the time, like every 1-2 min my wifi disconnects and reconnects in a while.
I think I tried everything possible:
- Battery manager -> all settings (maximum performance, battery saver..)
- Wifi settings -> "never" sleep, "sleep when screen off", "never sleep when plugged"...
But still wifi disconnects all the time and it is very irritating when browsing.
Is there any fix to this?
P.S. it seems that while talking on skype the connection is active and does not disconnects even for hours!
Any ideas?
Click to expand...
Click to collapse
hehe i know what you mean. I had that issue for so long time.. At the end, solved by these steps:
1) router's firmware was upgraded to the latest version (don't understimate this!)
2) from the router's config page, i assigned a static ip for my Defy
3) i switched the router from N to G mode.
Now it's stable and all works well, no disconnections any more!
PS. Netgear dgn1000
ok then, my "router" is acutally a wifi PCI card that tethers internet using Conectify.me
I do not have bluetooth or any other wireless devices enabled.
I'm using wpa2-psk as well as 802.11g.
What is that uicc sim? I don't think that t-mob UK have that kind of sim
Tried using static/dinamic IP address with no difference
Weird thing is that while on skype call the wifi did not disconnects even for hours.
And if I leave a skype call on background I can surf the net ...but I have to bother someone all the time
yonef said:
ok then, my "router" is acutally a wifi PCI card that tethers internet using Conectify.me
I do not have bluetooth or any other wireless devices enabled.
I'm using wpa2-psk as well as 802.11g.
What is that uicc sim? I don't think that t-mob UK have that kind of sim
Tried using static/dinamic IP address with no difference
Weird thing is that while on skype call the wifi did not disconnects even for hours.
And if I leave a skype call on background I can surf the net ...but I have to bother someone all the time
Click to expand...
Click to collapse
uicc sim is: http://www.justaskgemalto.com/en/communicating/tips/what-uicc-and-how-it-different-sim-card
Wifi issues - solved - use TKIP rather than AES
I had the same problem.
Changed security settings on wireless N router from AES to TKIP and works fine.
Seems that defy has some sort of problem with AES security.
When I was on 3.4.3-11 based Roms this problem was happening, but when I switched to 3.4.2-155-002 and others my problem was solved. Try barebones, xd1 or jboogie rom's.
try:
the defy CAN´T handle router with WMM + 802.11n standart.
Log in to your router an turn off WMM or switch the wifi from 802.11n to 802.11g
Ztiffn said:
the defy CAN´T handle router with WMM + 802.11n standart.
Log in to your router an turn off WMM or switch the wifi from 802.11n to 802.11g
Click to expand...
Click to collapse
tried 11n w/o WMM, still have connectivity issue, now sticking with 11g only.
try ,Routing respectively into 11g 11b

[Q] Is my WiFi / Bluetooth problem reproducable on orher GNexi?

Hi!
I try to discribe the weird behaviour of my GNex.
Everytime I use Spotify or TuneIn Radio over my home WiFi und stream the Audio via Bluetooth I have massive buffering pauses.
The strange thing is - this only happens with the GNex and in this particular setup.
Spotify on Wifi and listening with cabel earphones works flawless.
Bluetooth streaming in the car while being on 3G also works without any problems.
And with my other Android devices (Transformer 101 on AOKG and my Galaxy S on CM9 nightly) even the combination being on Wifi and streaming Audio with BT to my BT boxes works without a problem.
(For absolute confusion - somehow I don't have this buffering problem when using Play Music).
The Wifi connection itself or the bluetooth connection are tested - the error must be somewhere else.
Question: Is this problem reproducable with other Galaxy Nexuseses or is it my particular setup / device that acts a bit funky?
Bonus Question: Does anyone of you know a solution to my problem?
Thanks in advance
Zero
Are you connected to a 5ghz or 2.4ghz router?
The router (AVM fritz.box 7270) can handle both bands. At the moment I use the 2.4Ghz band because I still have a few Wifi devices can't run n-Standard Wifi.
Update:
I played a little bit with the settings and found out that if I force the screen to keep on, streaming over BT through a Wifi connection works.
I checked the Wifi policy but it was "always on" when phone goes to sleep...
Update 2:
Tried to change network to 5.0GhZ and - yes - it solved the problem!!!!!!!!!!!!!
Thanx a lot for the suggestion!
But as I said, it's unfortunately no suitable solution for me because my Transformer (the original one) only works with 2.4GhZ networks. The "screen on workaround" still works for me, but is a huge battery drainer. Well, of course... with WIFI, BT on and working and screen on...
So if anyone has an idea why its working with screen on and not working with screen off... plz...
I have the same issue. Wifi streaming via Bluetooth starts massive buffering when screen locks. It also happens on my Nexus S (ics). My girl friends exhibit (ginger bread) has no problems. I guess it's an issue with ICS.
Galaxy Nexus: Settings -> WiFi -> Advanced -> 5Ghz only
That might fix it, although it won't work if your nexus also needs to connect to 2.4Ghz WiFi networks.
Also download "Wakelock" from the Play Store, and find if one of those wakelocks will fix it.
A Wakelock tells Android that it isn't allowed to sleep as long as the wakelock isn't released. Just try all of them, maybe it'll help.
Thanks for the tips. The 5ghz range on my router sucks, but I'll give that and the other tips a try. I got some Bluetooth speakers for around the house which are awesome when not buffering.

[Q] Wifi hotspot issues with bluetooth device paired

Hi
I have upgraded a few months ago to Samsung's ICS 4.0.3 stock rom but rooted on my 989, and have noticed that when I pair my bluetooth headphones and begin listening to music, the Wifi hotspot cuts out (ssid disappears, lose IP address on computer). This case is also reproducible if I do the reverse. Eg. Start fresh (BT headphones not connected), and I start my Wifi hot spot, get the PC, or playbook or other device to connect to the Wifi. I can ping -t google or similar, without issue or any interruptions. The second I turn on on my bluetooth headset and it connects to the phone, the ping takes a dump, times out, and I lose IP connectivity to the phone's 192.168.43.1 IP. My BT headset is the RF-MAB2 for what it's worth, and this issue does not happening when using regular 3.5m stereo headphones in the headphone jack.
Is there any known solution or work around to this? I don't recall this being a problem in Android v3 honeycomb, as I did the exact same thing without issue.
Any ideas or suggestions? Can I somehow pull the tether Java jar app out from honeycomb and use it in ICS?
thanks,
Jonathan
edit: fixed some spelling whoops.
Before you go ahead and pull an app from an older Android version check to see if you are having the same issue with another Bluetooth device connected with your phone. I am on a custom ROM so I'm not able to reproduce your issue. Although, I have been able to use a PS3 controller through Bluetooth to my phone while Wi-Fi was on, without Wi-Fi losing connectivity.
Also, if you have a capable router, try changing between 2.4GHz and 5.0GHz to see if that works. Even though Bluetooth is using a different frequency, there is a chance that it is interfering with your Wi-Fi signal, especially if you have a lot of devices connected to the router at the same time. You can also try changing the channel of your router and see if that does anything.
There may be other solutions but what I have mentioned is worth attempting to start troubleshooting your issue. Good luck!
FineTalent said:
Before you go ahead and pull an app from an older Android version check to see if you are having the same issue with another Bluetooth device connected with your phone. I am on a custom ROM so I'm not able to reproduce your issue. Although, I have been able to use a PS3 controller through Bluetooth to my phone while Wi-Fi was on, without Wi-Fi losing connectivity.
Also, if you have a capable router, try changing between 2.4GHz and 5.0GHz to see if that works. Even though Bluetooth is using a different frequency, there is a chance that it is interfering with your Wi-Fi signal, especially if you have a lot of devices connected to the router at the same time. You can also try changing the channel of your router and see if that does anything.
There may be other solutions but what I have mentioned is worth attempting to start troubleshooting your issue. Good luck!
Click to expand...
Click to collapse
Thanks for the suggestions, I will look for another BT device; I hadn't thought about that one. I usually only use tethering when im away from home, so there aren't any SSID's that show up in the wifi networks that should be interferring. Perhaps your onto something with my specific BT device and the new ICS not liking something about it, I will try an ebay ad2p / bt 3.5 mm adapter and see if it works any better, as they're cheaper than ~50 for a trial and error at futureshop.
Let me know if anything else comes to mind - thanks

Bluetooth + WiFi = Non-working Wifi + Dropped Bluetooth

Alright, so I've heavily tested this with a ton of bluetooth devices and 5 access points, both 5Ghz and 2.4Ghz.
When I have both wifi and bluetooth on, with the device connected to both services (both a BT device and an AP) neither radio works. WiFi says connected, but doesn't load anything, can't ping out at all. Bluetooth will find the device, connect, and disconnect within a few seconds.
I tested the same devices but only using one radio at a time and all the BT devices stay connected with WiFi off, and all APs are connected and load data with BT off.
Does anyone know what's going on? I've suspected this to be an issue since 4.0, but it's still around in 5.0.1. It's persistent across ROMs and RUUs, so it can't be a rom issue. Currently I'm on Viper 4.6.1, S-off, SCID (although this happened before I S-Off'd as well)
Does anyone else experience this issue? Any potential fixes?
I run into something similar periodically...
My 5ghz wifi always works no matter what.
2.4ghz / bluetooth will work for 2-3 days... then it stops... no 2.4ghz SSIDs show up in wifi and no bluetooth device will connect... Even turning BT/Wifi/Airplane on or off in any combo. Only a reboot will fix it.
My friend also started having this issue.
I've been all over and no one has a solution. I use an android wear device, so bluetooth is necessary :/

App That You Select 2.5ghz Vs 5ghz WiFi Frequency? Constant WiFi Authentication Issue

I am looking for an app that lets me control what frequency my phone uses for WiFi.
Alright....I am so sick and tired of all the issues I get with WiFi on my Nexus 5x. It seems like every new build I get more and more issues. Stock, Pure Nexus, and RR Roms have all given me issues.
I know that this was an option in the WiFi settings pre-Android 6.0. With how many issues with WiFi has been present in N and M, I have read that controlling what frequency has helped other people.
With the removal of the WiFi frequency option the updated WiFi code is going to try and secure the best connection. The problem with that is my Nexus 5ghz doesn't like connecting to 5ghz. The issue is that my works router has multiple Access Points that broadcast in 2.5ghz and 5ghz. My phone won't stay connected to WiFi because it connects to a 2.5 and then goes to a 5ghz thinking it is a better connection

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