Wifi loosing connectivity (H815) - G4 Q&A, Help & Troubleshooting

This has been plaguing me for a while and it's making me hate this phone. I've also seen this issue pop around the internet so it's not just me.
What happens is the wifi stays connected to the router but has no connectivity (i've tried pinging the gateway when it happens, the connection is dead although it is listed in the router as connected). And it happens totally random, sometimes it works entire day, sometimes it happens every hour or worse. This seems to have gotten worse with MM. I used to be able to fix it with turning wifi off/on but now even reboot wont help (it connects to the router but immediately says no internet on wifi), i have to reset wifi on the router for it to start working. I have 2 other androids (kitkat, lolipop), an iphone 5, tablet with a hybrid OS, 2 laptops and a desktop on the wifi working without issues so that kinda rules out the router as the sole culprit (it's a Technicolor crap from my ISP that i can't change, i can only buy an additional AP but i have no idea it will help). Ofc, when the connectivity is lost, the phone is still connected to the wifi, hence doesn't switch to network and i stop receiving notifications, which is driving me insane (also a work phone).
I recently installed an app ("wifi connection manager", the app itself is fairly useless, half the stuff doesn't really work that well, and all the options are really things you can do manually) that has a background service that i thought would keep the connection alive. It worked for about a week and then all of a sudden it stopped. I've tries everything else, short of reflashing the phone.
So after ****ing around for the 1000th time, trying to figure it out i realized that turning the WMM off (router QoS) stops the connectivity issues. Problem with this solution is that my download rate over the wifi drops by half immediately (from 50mbit to 25) and after a while all the wifi connections start to deteriorate to the point where it becomes painfully slow. What's more puzzling however is that when i do turn it off, the G4 connects via 802.11g (and for some reason this makes the connection not lose connectivity). Other devices connect via 802.11n whether WMM is off or on (except the desktop, which has an old wifi card, also on 11g).
Sorry for the wall of text. This and the anticipation of a bootloop is making me seriously regret my purchase.
So my two questions are:
1. Is there a way for me to force the G4 to connect via 802.11g even when WMM is On ? It obviously chooses how to connect on it's own.
2. Given the history of events, is there a network guy somewhere here that could identify wth is going on ?
Thanks a lot for those that made it this far

Related

My Rhodium does not reconnect WiFi on disconnect

Hi,
I'm using WiFi at home, hosted by a Linksys WRT54GL router running OpenWrt and secured with WPA2/WPA-PSK. Once in a while, the WiFi connection to my Rhodium gets disconnect (phone issue, wifi on my notebook is stable). After this disconnect, I go to the notification list, and theres a notification telling my that theres a new network found, but to connect to the network, I need to enter the WPA password everytime. Only way avoiding to reenter the password is rebooting the device; then it automaticly connects to my network again.
Anyone having similar problems or even know a fix?
Thanks in advance,
Christoph
same...
I got the same problem, and i got the same router as you with WPA2... It's really anoying. Is it a settings issue on the phone or what?
Wifi Issues with Smartphones / PDA WEP and WPA
I've been a windows mobile / smartphone user for about 4 years now. I started off with a xw6700 from verizon, then a Tilt from ATT, and now testing a Touch Pro 2 from t-mobile not sure if I'm keeping it. With each device I've had the same issues. I will explain below what I've found and what I've done to make it as painless as possible with WIFI and my PDA devices.
I currently run 2 WIFI networks due to this issue. I use roadrunner so I was able to about 10 years ago get a multiple IP package, which they no longer offer. I have 4 IP addresses 3 of which I use for my computers/1 wifi network and another I use for a wifi network just for PDAs/phones.
If i use a PDA with WIFI enabled on the network my computers are on using WEP after a few times of connecting/disconnecting PDAs and trying to reconnect I get a problem where the device wont take my WEP key over and over again. I have to reboot the WIFI router, and then the device will connect successfully. This is very annoying since any device I try to add to the wireless will not connect as well. This problem is due to the PDA, now I've tried mulitple routers DLINK, NETGEAR, LINKSYS, AIRLINK, they all do the same.
Now with my 2nd network I use WPA. WPA seems to be more friendly when it comes to disconnecting and reconnecting PDAs. I can use my PDA's on this network connecting and reconnecting for a few weeks before the WIFI router requires a reboot because it will no longer take the WPA password. Again I am not sure why this happens, and I am not sure why it affects WM5, WM6, WM6.1. Not sure if its the hardware of the device or the software, but it seems to happen no matter what WM device I have.
My iphone will disconnect and reconnect to either of my networks without any problem. Unless the PDA screws up the wifi on either network, then the iphone will never authenticate and connect to the network. Seems these WM devices no matter what hardware are really good at screwing up WIFI networks.
Now my findings are every time you put the phone to sleep/off the wifi turns off, it could possibly be the cause for the above, this pisses me off. There was one forum a while back I found someone saying WPA is more stable. I know the iphone does the same (turns off wifi when in standby/sleep), but doesn't affect the router the same as WM devices. If anyone would like to say otherwise then they are wrong/lying to you. I guarantee if they turn off and on their WM device to say check an IM or a TXT and turn it back on a few times they will experience the same problems above, which it seems everyone experiences but no one has answers.
I wish there would be a professional from HTC or HP or anyother PDA maker who will just come out and say they screwed up and didn't want to fix it.

TouchPro Wifi loses connection :-(

Hi friends,
I have a terrible problem with my fine TouchPro2.
It constantly loses the wifi-connection. My old TouchPro1 never had these issues.
I have the actual HTC stockROM installed. Tried WiFiMonster - but again. After a few seconds it loses the connection.
Sometimes I'm able to download three, four mails, but then it breaks again :-(
Any idea?
re
To be more specific: WiFi goes off after 30 sec. or so. :-(
does wifi turn off? or simply disconnect? if it's disconnecting, first thing i'd do is reboot my router with wifi enabled on the phone and see if the connection improves. if wifi is physically turning off i'd guess it's an issue in the rom. maybe try another rom? and make sure wifi is set to "best performance" on phone.
Is this everywhere or on a specific router?
Does your connection drop after a certain activity (e.g. screen going into standby, opening a specific program, etc.)? Also, have you tried to backup your device and perform a hard reset?
Similar Problems
I've been having similar problems for about two weeks now.
I have tried several things like hard reset, soft reset, changing the rom, playing with the wireless connection and just about everything in the connection folder but no.
I my case, when I turn the wifi connection on through the comm. manager, it slows down the phone while its trying to connect and then it just goes off, leaving me with t-mo data connection. However, when I turn off data connections in comm. manager, it connects to the router and stays connected but it does nothing with the connection. Meaning, I am connected to the router, but somehow I won't be able to use the connections.
If anyone have any suggestion(s), I would greatly appreciated it.
solved...
Thx guys,
I performed a Hardreset and testet one by one the installed software... and found it: I installed a CommManager and it caused the WiFi-Problem :-(
thx
biddle said:
I my case, when I turn the wifi connection on through the comm. manager, it slows down the phone while its trying to connect and then it just goes off, leaving me with t-mo data connection.
Click to expand...
Click to collapse
What do you mean "slows down the phone"?
biddle said:
However, when I turn off data connections in comm. manager, it connects to the router and stays connected but it does nothing with the connection. Meaning, I am connected to the router, but somehow I won't be able to use the connections.
Click to expand...
Click to collapse
If your wifi connects but you cant get out, check to make sure you don't have the proxy box checked in connection settings. I have seen this box mysteriously become checked in the past.
Just a little comment
I will be getting TP2 very soon, but speaking of WiFi problems in general..
I had 3 phone: TyTN II, Samsung Omnia & iPhone 3g. only the TyTN could connect to WiFi at home while the other two can connect but will not get any data... however, they worked flawlessly in numerous other locations...
the problem was with my linksys router
apparently some older routers not compatible with the newer devices...
just wanted to share
Ok. As of today, it seems to be working, thanks for the help. However, I think it might have been my router. I think it had something to do with overheating because I put my modem on top of it. But the funny part was, everything, with the exception of my phone, was connecting. However, the connection was never really strong or reliable.
Anywho, thanks for the suggestion, even though it didnt really help me, I appreciate the gesture.

[Q] Defy loses internet connectivity via WIFI hotspot.

Hi All,
I am trying to share my laptops internet connection with my Defy via a virtual miniport adapter(using a program called connectify)...my phone gets connected perfectly and I am able to surf the net on my phone..but only for a short time. After a while if I just let the phone be on standby for a while, it loses the internet connectivity. It remains connected to the hotspot(on my pc) but somehow there is no internet on the phone anymore. However if I turn off the wifi on my Defy and put it back again, the internet is back. I have tried almost everything but nothing seems to work. Initially i thought the problem might be with the connectify software on my system so tried using other softwares such as virtual router intel mywifi technology etc. I even tried to create a virtual wifi miniport manually from the command line but same problem everytime. I tried to change the wifi sleeo policy in my phone to never and that did not help too. I am running stock Froyo on my Defy. Sometimes when I turn off wifi and turn it back on it wont even connect to the access point, keeps showing scanning...connecting...scanning...connecting...then finally disconnected. I just cant understand what is wrong. If someone can throw some light on this...it would be really helpful, its almost 20 days since I am breaking my head over this.
Thanks
this might help
Install connectify and select wifi security mode as Ad-Hoc,WEP,this worked for me the defy sometimes seems to have a problem with WPA2.

[Q] Odd tether problem

Hi,
Since i've had the One X i've had nothing but problems with tethering. I've tried wifi, bluetooth and USB. All seem to suffer from the same problem.
The problem being that the phone will have a working mobile internet connection (I can use the phone to talk to the internet without problem) but my netbook cannot talk to the internet. The problem is definitely not with my netbook or the connectivity between the phone and the netbook as I can ping the phones IP address just fine.
It's almost like when tether is enabled some sort of forwarding or bridging between wifi/bluetooth/usb and mobile internet should be enabled but isn't being.
Then, totally randomly, it will just start working fine.
Sometimes disconnecting mobile internet and reconnecting fixes it. Sometimes enabling airplane mode and then disabling it fixes it. But most of the time I literally have to just wait until the phone decides to start forwarding my packcets to the internet.
I travel by train to/from work and used to tether my HTC Desire using wifi or usb. It would generally be useable for the whole journey except when I lost signal entirely or when the phone switched between Orange and T-Mobile whilst I was in the middle of something.
I guess my main questions are:
Is anyone else having this problem?
Can anyone think of a way I can try to debug what's happening?
Does anyone have a possible solution?
Thanks
ashak said:
Hi,
Since i've had the One X i've had nothing but problems with tethering. I've tried wifi, bluetooth and USB. All seem to suffer from the same problem.
The problem being that the phone will have a working mobile internet connection (I can use the phone to talk to the internet without problem) but my netbook cannot talk to the internet. The problem is definitely not with my netbook or the connectivity between the phone and the netbook as I can ping the phones IP address just fine.
It's almost like when tether is enabled some sort of forwarding or bridging between wifi/bluetooth/usb and mobile internet should be enabled but isn't being.
Then, totally randomly, it will just start working fine.
Sometimes disconnecting mobile internet and reconnecting fixes it. Sometimes enabling airplane mode and then disabling it fixes it. But most of the time I literally have to just wait until the phone decides to start forwarding my packcets to the internet.
I travel by train to/from work and used to tether my HTC Desire using wifi or usb. It would generally be useable for the whole journey except when I lost signal entirely or when the phone switched between Orange and T-Mobile whilst I was in the middle of something.
I guess my main questions are:
Is anyone else having this problem?
Can anyone think of a way I can try to debug what's happening?
Does anyone have a possible solution?
Thanks
Click to expand...
Click to collapse
Try resetting your APN setting back to default. This should fix the issue. You may have to do this everytime at OTA update is applied.

Anyone having Wifi issues on lollipop?

Not sure if it is something on my end, but ever since the upgrade, which I did as a clean install, I have had issues with being "connected" but not going anywhere. I am connected to wifi, have an IP address, but nothing will load, then all of a sudden it starts working again. My laptop, my phone, etc have no problems during this time, so it doesn't appear that its my router or anything. I am using the 5ghz band on the Nexus and laptop and plan on testing to see if it does better on the 2.4ghz spectrum but it seems like it affects all my apps. I will be looking on Instagram and then pics stop loading, I open the browser, can't browse, type thing, so not app specific, but the entire time I show excellent signal strength, i'm maybe 10ft from the router, my work laptop is connected on VPN right next to me and doesn't drop out, again making me think it isn't my side, but more so something with the Nexus since 5.0 update.
Dude, Google.
I have this issue as well.
For general internet use and most apps it's not a problem as I only lose connection for ~10s before it reconnects but if I'm playing a game that requires a persistent internet connection it kicks me out at the most inopportune times...
I hope there's a fix soon, KitKat was flawless.

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