HTC M8 won't connect to Computer after Marshmellow - One (M8) Q&A, Help & Troubleshooting

Was working right b4 the update. Installed HTC sync manager to see if that was the problem but it didn't help. Its not the cable. Its not the computer usb port. Its probably not the micro usb port as it will still charge and would be a pretty big coincidence.

Do you get a notification on the phone. that USB is used for charging? If so, you need to tap that, and enable file sync via USB.

Restarted my laptop. Phone is showing up again. Guess my laptop is just being funny.

Related

PC Connection Issues with EVO

Already tried reformatting Windows and installing any and all drivers I could find.
When I connect my EVO to my PC via the USB cable, the connection type window appears, the amber light turns on, and it shows up on my PC for ~2 seconds. Then it disappears. I have been unable to keep it connected.
It works on other PCs I've tried, just not mine for some odd reason. (Any other USB item works fine), and I've tried multiple USB ports.
Any ideas?
I had this exact issue when I was going through a non-powered USB hub. As soon as I plugged it into my computer's direct USB plug no issues. How old is the computer you are trying to plug this into? Is is USB 2.0? I'm on windows 7 64bit if that helps. Hope you get this fixed, it's annoying as hell.
Forgot to mention, this is on Windows 7 x64 as well.
Im using the ports on my mobo, and its a rather new mobo (XFX 780i). Tried every single port =\

[Q] cant connect to computer

my Evo wont connect to CPU any more ive tried reading all the other threads but still not working
I just want to flesh out some of the details here.
Is the phone charging when you plug it into the computer?
Is there any activity from your PC or the phone when you select "Disk Drive" from the USB menu? (Like maybe a USB error/not connected sound in Windows).
Are you able to access or see it through ADB using the SDK?
Does it work on any other computers?
Have you done anything recently? Did it just happen today?
usb connection not working
I'm having the same problem--my original usb cable was damaged, and I just bought a new (generic) one. Does the EVO require a special type of cable rather than just a standard micro usb?
Here's the details:
USB Debugging is enabled.
Phone is set to ask for connection type (default is disk drive).
Phone charges when plugged into the PC but the computer doesn't recognize it.
In the notification bar, there is the usb debugging icon, but not the other one that usually says charge only/disk drive, etc.
ADB doesn't see the phone.
So far I haven't been able to get to another computer to see if it does the same thing. I tried disabling usb debugging, no effect.
update
Ok, yesterday I got my phone replaced because the screen was damaged. I also got a new usb cable; this one specifically for the EVO. Same thing. I plug it into the computer, and it charges, but the PC doesn't recognize it, and the phone just seems to think it's plugged into an AC adapter. The phone is set to ask what to do whenever I connect it to a PC. Since this is a brand new phone and cable, I would think this would have to be a computer issue, but the PC doesn't seem to recognize that anything has even been connected.
Update: solved--it was the usb port. For some reason the usb ports on my pc case stopped working; plugged into one of the back panel ports and it works fine.
Any microsd cable will work, I'm using my palm pre's now, my htc cable went out a month ago.
I
Chevk device manager whole you are plugging your phone in. just in case there is some bad driver issue, it should show there.
Swyped from a galaxy far far away......
ariston72 said:
Ok, yesterday I got my phone replaced because the screen was damaged. I also got a new usb cable; this one specifically for the EVO. Same thing. I plug it into the computer, and it charges, but the PC doesn't recognize it, and the phone just seems to think it's plugged into an AC adapter. The phone is set to ask what to do whenever I connect it to a PC. Since this is a brand new phone and cable, I would think this would have to be a computer issue, but the PC doesn't seem to recognize that anything has even been connected.
Click to expand...
Click to collapse
connect ur evo to ur comp with usb.. then reboot and do fastboot should fix the problem.
bryanno7 said:
connect ur evo to ur comp with usb.. then reboot and do fastboot should fix the problem.
Click to expand...
Click to collapse
how do you fastboot?
ariston72 said:
Here's the details:
USB Debugging is enabled.
Phone is set to ask for connection type (default is disk drive).
Phone charges when plugged into the PC but the computer doesn't recognize it.
In the notification bar, there is the usb debugging icon, but not the other one that usually says charge only/disk drive, etc.
ADB doesn't see the phone.
Click to expand...
Click to collapse
I have this exact same problem. Can anyone help me out here? The only dif is I installed a kernal http://forum.xda-developers.com/showthread.php?t=719763
Universal Builds:4.3.1:
--CFS builds--
netarchy-toastmod-cfs-havs-nosbc-universal
and after that the usb connection was lost from my cpu. It will only charge now. Any help here would be much appreciated! Thanks

[Q] Changed USB charging port, now device not recognized on Win7

Hi All,
i have just replaced my USB charging port n my i9250 as it was not charging properly. Now it charges correctly, however when i plug it into the PC via USB, my PC no longer recognizes the phone. It just says "Device not recognized" at the notification area, although it still charges. Also i can access the phone via windows explorer
Has anyone come across this? Do i need to find another usb replacement
Thanks
DC

[Q] PC won't even acknowledge that a device is connected via USB when M8 is connected

I've had my One M8 for about 6 months and had no issues, until now. The phone is unrooted, and has never been altered in such a way.
About a week ago I noticed that when I connected my phone to the USB charger plug socket that it said "Slow Charging" in the status bar, however other than that everything seemed to be fine.
However, today I've connected the USB cable to my PC in order to copy some data, however the phone simply states that it's "slow charging" and does not recognise that it is connected to a PC. The PC does not show anything in device manager (not even an unknown device), and I have tried using multiple different drivers, USB cables, and even a completely different PC (a windows 7 one vs my windows 8.1 pc).
Whatever I've tried I cannot get the PC to even acknowledge that a device has been connected, even after twice factory resetting the phone.
Any ideas how I can get a PC to even recognise that there is something connected?
Thanks
mynameisjonny said:
I've had my One M8 for about 6 months and had no issues, until now. The phone is unrooted, and has never been altered in such a way.
About a week ago I noticed that when I connected my phone to the USB charger plug socket that it said "Slow Charging" in the status bar, however other than that everything seemed to be fine.
However, today I've connected the USB cable to my PC in order to copy some data, however the phone simply states that it's "slow charging" and does not recognise that it is connected to a PC. The PC does not show anything in device manager (not even an unknown device), and I have tried using multiple different drivers, USB cables, and even a completely different PC (a windows 7 one vs my windows 8.1 pc).
Whatever I've tried I cannot get the PC to even acknowledge that a device has been connected, even after twice factory resetting the phone.
Any ideas how I can get a PC to even recognise that there is something connected?
Thanks
Click to expand...
Click to collapse
Install HTC Sync. Run it to get the drivers, then uninstall HTC Sync.
Also try to give an update
when/if you fix it and what you did so those that view your thread can learn

HTC M9 Connecting to Computer Problem

Hey Guys,
First of all, I am a new member here my name is Salem and its an amazing forum.
Anyway, I have a slight problem with my HTC M9 while connecting it into my laptop. First, when I connect it, the mobile starts charging, and it gives me no option as to change it to Media Transfer or anything... even it gives me "Slow Charging" Error, and my laptop is detecting nothing, as if nothing happened, nor its searching for any drivers...
I went to developer menu and used USB Debugging, and selected USB configuration as MTP, and it didn't work...
I installed HTC Sync to get the drivers, and it is the same.
Can you guys help me? because I wanna root the phone and I tried various Auto Root applications without using the PC and they didn't work. Thank you guys
No signal from the laptop probably means you have a faulty USB cable. Most likely a break in one of the data wires.
Try another good quality usb 2.0 cable.
Beamed in by telepathy.
Same issue. Tried multiple cables
I have the same issue. When I try to plug into any PC a slow charging message pops up but the phone won't give me the option to connect to PC. I have turned on USB Debugging and selected MTP (Media Transfer Protocol). Please help!
I am with TPG. Android 6.0 HTS 7.0 Software number 3.35.617.12
I only bought this phone a week ago and it updated when I turned it on.
jaystarrs said:
I have the same issue. When I try to plug into any PC a slow charging message pops up but the phone won't give me the option to connect to PC. I have turned on USB Debugging and selected MTP (Media Transfer Protocol). Please help!
I am with TPG. Android 6.0 HTS 7.0 Software number 3.35.617.12
I only bought this phone a week ago and it updated when I turned it on.
Click to expand...
Click to collapse
Most likely a crap or broken cable. Other cables, other sockets, other pc's are all worth a try.
You should leave the usb port in "charging only". When you successfully connect to a pc the phone will prompt you to allow data transfers to that computer.
I know this because mine does it. I'm sick to death of the effing thing promting me to connect to my xbox one when all i want to do is charge the effing thing... My phone is set to charging only.
I suppose rom choice will affect it too. Mine is rooted stock 6.0.
Beamed in by telepathy.
Still have same problem
I still can't connect my M9 to my PC. Still have slow charge message come up and no option to connect to PC. My work around has been transferring files using WiFi. However, now I need to do a presentation using scrcpy and will probably have to get a new phone. I'm tmepted not to buy HTC again. Pretty frustrating and no fix found on the internet...

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