Connectivity problems? - Sony Smartwatch 2

I've had the SSW2 for a while, and it worked with the Samsung Galaxy S4 that I had (I think I used it with one other device, but I can't quite recall). I had some connectivity issues, but none of them stopped the function of the watch. However, when I got the S6 (LL 5.1, then updated to M6.0), it outright stopped working. It's being recognized through Bluetooth, but I'm not receiving any notifications, nor are any of my apps coming through onto the watch (Watchify, Find Me, GPS, etc). I'm getting the standard set of apps (settings, calculator, etc.).
Any ideas on what the issue might be? I've reset the watch a number of times, uninstalled and reinstalled both the Smart Connect and SSW2 apps as well, and as far as I'm aware, I've got the latest firmware on the watch installed too. What am I missing?

I don't know if it is related, but what I'm experiencing is somewhat similar. I use my SW2 for controlling music and a sports app during cycling or running. Endomondo or Runtastic are the sports apps I use, both have SW2 extensions. They appear to work fine when I'm trying it with the phone in front of me, but more often than not when starting my run (with my phone in a small backpack) it seems to have a connection, but neither Endomondo or Runtastic respond to the watch. I feel it might have something to with the power save modes on Android 6, perhaps Doze?

After googling a bit I think I have fixed the issue I had with my sports trackers. In the Battery use settings page you can add apps to the 'not optimized' list. I've added Smart Connect and Smartwatch 2 to this list. Now I seem to be able to interact with both trackers even if my phone is in deep sleep... This has to be tested during actual cycling yet, but it appears to be working.
Nevermind, tried it this weekend with a mountainbike ride and when I wanted to start neither Runtastic or Endomondo responded to the smartwatch... The smartwatch indicated an active connection, but that's it.

Related

Android Auto Funkiness

Anyone else using a Note7 with Android Auto? At first the connection to my car was intermittently dropping and then it was OK. I have Pandora, Slacker, and Play Music installed on my phone and active but the only one that shows up in the car is Play Music. I haven't played with it yet but there's not much to troubleshoot - they're either there or there not. My Note5 was 100% perfect with Android Auto so it's definitely something on the Note7 side.
No issues so far but I also don't use those two programs. Perhaps uninstall and reinstall those two programs in the meanwhile?
Sent from my SM-N930P using Tapatalk
HTC 10 user here, and have the same issues as you.
I stabilized the BT connection by deleting the pairing on my radio and phone, then plugging in the USB C cable and allowing the car to autopair them together.
I have Play Music and Amazon Prime Music installed, both supporting Android Auto. However only Play Music shows up for me. This was the case on my S7E as well, but not my Note 5. At this point I suspect it's related to the SD820 and/or devices shipping from the factory with 6.0.1. I've been through factory resets more times than I can count, and the same thing happens.
Apps that are restored (IE - Smart Switch) are not showing up on AA... You can uninstall/reinstall and they will show back up.
I tested this for naught im sure while in the chickfila drive thru....
NotATreoFan said:
HTC 10 user here, and have the same issues as you.
Click to expand...
Click to collapse
Oh well, Play Music it is. You can open apps from Recent Apps and Pandora and Slacker play fine through the car when controlled from the phone. But the steering wheel controls don't work. So we can only hope that (in my case) when AT&T pushes an update out in six months it gets fixed. It would be great if the Android Auto app on the phone could be the fix but if the problem's been around since the S7e it's unlikely that alone is the issue.
Itchiee said:
Apps that are restored (IE - Smart Switch) are not showing up on AA... You can uninstall/reinstall and they will show back up.
I tested this for naught im sure while in the chickfila drive thru....
Click to expand...
Click to collapse
This is interesting, and I'll have to test this when I get back home tomorrow. From the look of your Hazard button, you have a Sonata like me, and I do restore apps through Google on device setup, or Titanium (app only, no data).
Why yes.... I love my Sonata Limited.
And trolling!
Itchiee said:
Why yes.... I love my Sonata Limited.
And trolling!
Click to expand...
Click to collapse
Sport Limited 2.0T here.
Sent from my iPhone using Tapatalk
(It's my work phone. Don't worry, still Android at heart)
BarryH_GEG said:
Anyone else using a Note7 with Android Auto? At first the connection to my car was intermittently dropping and then it was OK. I have Pandora, Slacker, and Play Music installed on my phone and active but the only one that shows up in the car is Play Music. I haven't played with it yet but there's not much to troubleshoot - they're either there or there not. My Note5 was 100% perfect with Android Auto so it's definitely something on the Note7 side.
Click to expand...
Click to collapse
I've got all 3 of these on my phone and all work fine from the start in AA. The only AA issue I've encountered is that when on a call I can't figure out how to get it to show the dialer pad. When on a conf. call I get options like to tap *60 to stop the God awful wait music and to hit # after I announce my name. It's weird. I think it's that AA hasn't had an update in a bit so the dialer from the Note 7 isn't fully recognized. I dunno. But 99% of AA works for me.
BTW. I'm using a Pioneer 8100NEX which I doubt makes a diff as the AA server that the phone app connects to is the same in every car on the market and the head unit itself runs Android 4.4.2 just as my wife's '16 Accord does.
BarryH_GEG said:
Anyone else using a Note7 with Android Auto? At first the connection to my car was intermittently dropping and then it was OK. I have Pandora, Slacker, and Play Music installed on my phone and active but the only one that shows up in the car is Play Music. I haven't played with it yet but there's not much to troubleshoot - they're either there or there not. My Note5 was 100% perfect with Android Auto so it's definitely something on the Note7 side.
Click to expand...
Click to collapse
My Note 7 will connect and pandora maps and everything works, the only problem I have is when I am replying to text or whatsapp messages I press the voice button and it only gives about 2 seconds to respond then it stops and it will 90% of the time not even get what I'm saying properly and say something random, i've done complete reinstalls, using factory cable and can't figure out for the life of me how to fix, oh in a 2017 elantra limited
breadedfish said:
My Note 7 will connect and pandora maps and everything works, the only problem I have is when I am replying to text or whatsapp messages I press the voice button and it only gives about 2 seconds to respond then it stops and it will 90% of the time not even get what I'm saying properly and say something random, i've done complete reinstalls, using factory cable and can't figure out for the life of me how to fix, oh in a 2017 elantra limited
Click to expand...
Click to collapse
Uninstall Android Auto and delete your Bluetooth pairing. Then make sure Google TTS is set to the default on your phone, if Samsung TTS is trying to interfere, you will have this issue. If you cannot disable Samsung TTS, you may need to use Package Disabler Pro from the Play Store to do it for you. I had to do it on my Note 5, but not the S7 Edge.
Once that is done, reinstall Android Auto and then let the USB connection do the pairing for you.
NotATreoFan said:
Uninstall Android Auto and delete your Bluetooth pairing. Then make sure Google TTS is set to the default on your phone, if Samsung TTS is trying to interfere, you will have this issue. If you cannot disable Samsung TTS, you may need to use Package Disabler Pro from the Play Store to do it for you. I had to do it on my Note 5, but not the S7 Edge.
Once that is done, reinstall Android Auto and then let the USB connection do the pairing for you.
Click to expand...
Click to collapse
Thanks, I didn't even think about samsung TTS interfering, I'll check that and let you know how it goes
NotATreoFan said:
Uninstall Android Auto and delete your Bluetooth pairing. Then make sure Google TTS is set to the default on your phone, if Samsung TTS is trying to interfere, you will have this issue. If you cannot disable Samsung TTS, you may need to use Package Disabler Pro from the Play Store to do it for you. I had to do it on my Note 5, but not the S7 Edge.
Once that is done, reinstall Android Auto and then let the USB connection do the pairing for you.
Click to expand...
Click to collapse
I've set Google TTS as default and bought package disabler pro, disabled samsung tts, deleted my car from android auto and the bluetooth connection. I uninstalled android auto then reinstalled and re-paired with the car via the usb connection and I'm still having the same issue

Android Auto not working in Ford Sync 3

Im having an issue with Sync3 not allowing android auto to work on it. i say not allowing because it works for 2 seconds then the apps crashes and restarts on both the phone and the head unit. I've tried this with different android phones with the same result and the Ford dealer REFUSES to replace the head unit.
I have an LG v10 and a 2017 Fusion SE with the tech package witch includes Sync3. i've tried a Galaxy s7 and s6 and they dont work.
worst part is I tried my phone in another 2017 Fusion and Android Auto work perfectly. Also, Sync3 is supposed to have the option for Apple Car Play which is not available in my car but is available in other Fusions for some reason. Even knowing this the dealer still won't budge on replacement.
Has anyone have a similar experience or other issues with Sync3?
Sent from my LG-H901 using XDA-Developers mobile app
quick update. the dealer finally took the car back and reinstalled the firmware on the radio. unfortunately Im still having the same issue woth my phone. However, it does work with my friend's Galaxy s7 now.
with that said. i tried doing a factory reset to my phone and still no change.
my question now is what settings on the V10 would I need to fix to make this work?
Sent from my LG-H901 using XDA-Developers mobile app
You can't, yet. First Ford said the Sync 3 units (at least in the '16 f150) would have the update for Android Auto by August 31st, 2016. They blew that deadline and eventually said "by the end of the year." The update is called "Sync 3 2.0", I'm sitting on Sync 3 1.1. I'll try to remember to post back here when the update eventually is promulgated by Ford. Basically, you connect your car to wifi either tethered to your phone or at your home or work wifi or whatever other wifi, and enable automatic system updates.
I have a Ford Everest 2017 with SYNC 3 ver 2.0, but have the same problem with Android Auto, but I've only tried a couple of Android phones which are a bit older - Samsung Galaxy S4 and Sony Xperia (Android versions 5.0 and 5.1) ... Apple Carplay works perfectly though, but the Maps app of Apple is not that good for navigation, especially here in the Philippines (POI's are limited)
Hi
Who have update for Sync3 ?
Please send me link for this
vinc
I have a 2016 F150 and just upgraded my Sync 1.0 to Sync 2.2 last night. My LG V10 does the same thing. Plug it into one of the usb jacks and android auto loads on the phone, then the sync 3 screen changes to android auto for just a second or two then back to normal sync. The phone stays on android auto, but none of the features are available through sync. It worka flawlessly with my LG G5 though....I did a factory reset on my V10 hoping it would help, but it didn't. I may try to reinstall the Sync 2.2 update and see if that helps, but I have read enough online to think it won't really matter, its a issue with the phone.
jtemple42000 said:
I have a 2016 F150 and just upgraded my Sync 1.0 to Sync 2.2 last night. My LG V10 does the same thing. Plug it into one of the usb jacks and android auto loads on the phone, then the sync 3 screen changes to android auto for just a second or two then back to normal sync. The phone stays on android auto, but none of the features are available through sync. It worka flawlessly with my LG G5 though....I did a factory reset on my V10 hoping it would help, but it didn't. I may try to reinstall the Sync 2.2 update and see if that helps, but I have read enough online to think it won't really matter, its a issue with the phone.
Click to expand...
Click to collapse
Where did you find the update? Mine isn't showing on wifi. I'm dying for this update, I have a 2016 f150.
AFAIK Ford hasn't fully implemented Android Auto in Sync 3, I work in car audio and that's a fairly sore subject for most customers with the Sync 3 system. Ford made claims that Sync 3 would support AA but failed to deliver, so far it looks liked they have failed miserably with the roll out.
I have a 2017 Ford Escape Titanium with Sync 3, had problems with Android Auto and learned from the right tech support person at Ford that if your USB cable is a piece of crap or worn out that Android Auto can't make the proper communication connection, replaced with a better quality usb cable and Android Auto now works great
I had a 2016 Ford Fusion and a Samsung Galaxy S5. I think it was SYNC, not SYNC 3. Then I got a Ford Fusion 2017 with SYNC 3 and Android Auto. Did not like the interface our how it all worked together. I had to use a cable for maps, but that was the worst of it. Audio (music, maps, phone) all worked. Then I got the Samsung Galaxy S8+ and nothing seems to work. The contacts appear briefly, but when I search them they disappear, and when I go to use the phone SYNC 3 tells me that it's downloading the contact list and I have to wait (it never downloads it). Since the S5 had worked, I assumed the issue was with the S8+, but I'm not 100% certain. When I try to disable Bluetooth on SYNC 3, it will not turn off. Nor will it delete the phone or even disconnect it. Even doing a master reset from the menu doesn't work. The only way I was able to delete the phone was to do a master reset using the skip button and radio on/off/volume button. My music playlists also do not show up. When I connect the phone to the USB port, Android Auto lets me play music from my phone, view my contacts, send text messages and use maps, but if I make a call there is no audio or mic function. This is getting beyond frustrating since I use the hands-free calling function extensively. I did not spend all this money for a car and a phone, and not have this functionality. The worse part is Sprint (my carrier) tells me it's a Samsung issue. Samsung wants to try all these troubleshooting steps and will ultimately blame Ford (even though a Google search will show the Galaxy S8 series has Bluetooth issues). Ford will point their finger at Samsung. I am hoping someone has had similar issues and found a resolution. I don't know if I can wait for updates that don't appear!
Update: Had car BT reflashed, did a factory reset on phone. Not sure, but I think the factory reset worked until I restored my apps, contacts and data (not settings). When I plug in the USB cable, I can make calls using hands-free, but I need to change the settings from BT to Speaker Phone. Then, all voice stuff comes through the phone (Google Maps and phone). But without the USB cable, the contacts load and then disappear. If I try to make a call, SYNC 3 tells me contacts are being downloaded. I tried another S8+ phone in the car and it worked. I tried my phone in another car and it did not work. But everytime I conclude it's the phone, something ends up making me think it's just a setting somewhere or it's SYNC.
mrosenth said:
I had a 2016 Ford Fusion and a Samsung Galaxy S5. I think it was SYNC, not SYNC 3. Then I got a Ford Fusion 2017 with SYNC 3 and Android Auto. Did not like the interface our how it all worked together. I had to use a cable for maps, but that was the worst of it. Audio (music, maps, phone) all worked. Then I got the Samsung Galaxy S8+ and nothing seems to work. The contacts appear briefly, but when I search them they disappear, and when I go to use the phone SYNC 3 tells me that it's downloading the contact list and I have to wait (it never downloads it). Since the S5 had worked, I assumed the issue was with the S8+, but I'm not 100% certain. When I try to disable Bluetooth on SYNC 3, it will not turn off. Nor will it delete the phone or even disconnect it. Even doing a master reset from the menu doesn't work. The only way I was able to delete the phone was to do a master reset using the skip button and radio on/off/volume button. My music playlists also do not show up. When I connect the phone to the USB port, Android Auto lets me play music from my phone, view my contacts, send text messages and use maps, but if I make a call there is no audio or mic function. This is getting beyond frustrating since I use the hands-free calling function extensively. I did not spend all this money for a car and a phone, and not have this functionality. The worse part is Sprint (my carrier) tells me it's a Samsung issue. Samsung wants to try all these troubleshooting steps and will ultimately blame Ford (even though a Google search will show the Galaxy S8 series has Bluetooth issues). Ford will point their finger at Samsung. I am hoping someone has had similar issues and found a resolution. I don't know if I can wait for updates that don't appear!
Click to expand...
Click to collapse
I have a Ford Fusion 17' w/Sync 3 as well. I have a Pixel XL with 7.1.2 and I did have some issues with the contacts not downloading as well. What I did is made sure Android auto had all the permissions on in the phone settings. That cured it for me. Not sure if that will fix any of your other issues but have had no issues once I granted AA all the permissions.
Hope that helps. Good luck.
sassmk2 said:
I have a Ford Fusion 17' w/Sync 3 as well. I have a Pixel XL with 7.1.2 and I did have some issues with the contacts not downloading as well. What I did is made sure Android auto had all the permissions on in the phone settings. That cured it for me. Not sure if that will fix any of your other issues but have had no issues once I granted AA all the permissions.
Hope that helps. Good luck.
Click to expand...
Click to collapse
Didn't help, but thanks for trying. All permissions were already enabled. In case you didn't see this....
Update (7/7/2017): Yesterday I went back to my Ford dealer and tried my phone in another 2017 Ford Fusion with SYNC 3. It had the same issue. I then tried conneceting the sales reps iPhone with my car and it worked correctly. Coincidentally, the manager just upgraded his phone to a Galaxy S8. I checked the OS and patch levels and they were the same as my phone, so I attempted to sync his phone with my car. And....it worked perfecctly the first time. Contacts downloaded and I was able to make a call from the car. So the issue MUST be with my phone. I then backed up my phone using the Samsung backup program I recently downloaded to my PC. It basically creates a complete backup of the phone. Once done, I reset my phone to factory defaults and, after the initial setup bs, created a single contact on my phone. I did a sync, which apparently worked and did not disappear. I was also able to call using my car. I restored my phone and, of course, it stopped working correctly and I can no longer make calls through my car. The issue must be some app affecting the contacts and/or bluetooth operation, but I cannot find it. While I have a bunch of apps, I don't have anything that would cause this behavior, and the same apps are on my S8+ that were on my S5 which worked.*
USB cable perhaps
I, too, am having connecting my LG G5 to Sync 3. I recently updated from v1.0 to v2.2 so I've never had Android Auto before, but now it's an option. Similarly, when I connect the phone it promisingly connects and shows notifications and other options on the Sync screen for a while. When I attempt to do something by tapping on a button on the Sync screen it immediately crashes and goes back to the normal Sync screen as you'd see when starting the car. Based on what I've read, it doesn't seem like there's much homogeneity between all our problems.
I've never been a fan of the "it's the cable" excuse. Other than loose connections or the heads not fitting firmly in the phone's port, how does a cable affect data transfer? I mean, they're not high-wattage cables so impedance shouldn't be an issue, right? I ultimately wonder if it comes down to the individual phone and its interaction with handling the app. If that's the case, then those that are having issues are boned.
I've been struggling with this same issue until about 5 minutes ago. Tried all sorts of stuff, but the fix... Using the cable that came with my phone rather than a 3rd party cable. So lame, but maybe it's worth a try for the rest of you.
My AA works fine in my mustang which has v2.0. I tried it in my explorer with v2.2 and I’m having the same issue with it bombing out after 2 seconds. Tried it on a rental with version 2.2 and it bombed out on that. Go to v2.0 and it will work.
sassmk2 said:
I have a Ford Fusion 17' w/Sync 3 as well. I have a Pixel XL with 7.1.2 and I did have some issues with the contacts not downloading as well. What I did is made sure Android auto had all the permissions on in the phone settings. That cured it for me. Not sure if that will fix any of your other issues but have had no issues once I granted AA all the permissions.
Hope that helps. Good luck.
Click to expand...
Click to collapse
No such luck. I have no idea why it hasn't work. I hate the thought of swapping out my phone for another S8+ and having to redo all my stuff...again. Last time, I backed up the phone and did a factory reset. I think it may have worked until I restored my data/apps (I left out the settings). What's odd is that if I'm on the phone before I get in the car, the call goes through the car once I'm in, but the caller info is missing from the car display - only the number is shown. But the car won't hang up the call, that has to be done on the phone. Then the stereo won't work.
mrosenth said:
No such luck. I have no idea why it hasn't work. I hate the thought of swapping out my phone for another S8+ and having to redo all my stuff...again. Last time, I backed up the phone and did a factory reset. I think it may have worked until I restored my data/apps (I left out the settings). What's odd is that if I'm on the phone before I get in the car, the call goes through the car once I'm in, but the caller info is missing from the car display - only the number is shown. But the car won't hang up the call, that has to be done on the phone. Then the stereo won't work.
Click to expand...
Click to collapse
Pretty strange, I have not had any of those issues you're describing. Google did push an update to AA and now the picture of contacts are like the whole display which make them look really crappy. IMO. The contacts do download properly now though. When I make calls it all works correctly, ending and answering calls. I have not tried having my phone connect to my car when I am on a call though. So that I would have to check on. I will get back to you on that.
17 Ford Fusion
sassmk2 said:
I have a Ford Fusion 17' w/Sync 3 as well. I have a Pixel XL with 7.1.2 and I did have some issues with the contacts not downloading as well. What I did is made sure Android auto had all the permissions on in the phone settings. That cured it for me. Not sure if that will fix any of your other issues but have had no issues once I granted AA all the permissions.
Hope that helps. Good luck.
Click to expand...
Click to collapse
Hi can you tell me what USB cable you purchased to sync your Pixel 2 xl? Thanks
dthomas10 said:
Hi can you tell me what USB cable you purchased to sync your Pixel 2 xl? Thanks
Click to expand...
Click to collapse
I have the OG Pixel XL, and just the cable that came with the phone when I bought it.
I had this same issue and what fiexed it for me was to use a shorter USB cable. The one that did not work was 6 feet long and the one that works now every time is 3 feet.

Since this watch has WIFI , will 3rd party watch faces work on IOS?

I just bought this smartwatch but unfortunately my phone died and had to replace with an iphone and discovered that if you sideload apps and faces you can get almost all of the third party faces from the google play store. But read that since many of these faces neet connectivity (weather, news, etc) they may not work since the iphone doesnt work like that
But since this watch has wifi integrated, i was wondering if they could work on this and many other watches that have the same chip.
Any thoughts? I really want to install watch faces with weather and similar
WiFi is used to sync the watch with the cloud, not for receiving data for the weather etc.
The watch still needs to use phone's connectivity to load such data...
But, well, you can still try, there's Android Wear app for iOS, maybe the sideloaded apps will work anyway.
romcio47 said:
WiFi is used to sync the watch with the cloud, not for receiving data for the weather etc.
The watch still needs to use phone's connectivity to load such data...
But, well, you can still try, there's Android Wear app for iOS, maybe the sideloaded apps will work anyway.
Click to expand...
Click to collapse
Yeah i can use it with Android Wear and receive notifications but many of the manuals for sideloading watch faces say that if the watch has wifi you may have that functionality
To be honest, that's the first time I hear about that the watch's WiFi itself may be used to update weather data etc without the use of the phone...
It's worth trying but I already did a simple test and it didn't work for me using stock "Weather" app on the watch and the weather service in Minimal & Elegant watchface. They both require the watch to be connected with the phone.

Can not pair with phone after 2.0 update

After the 2.0 update on my Huawei Watch, I had some problems with connectivity so I reset my watch. Now my Phone (Huawei Nexus 6P) can not pair with the phone. The Watch does not show up in Android Wear and my Bluetooth connections. So far I have reset my phone and watch but made zero progress. Anybody else that has encountered this problem?
Same exact situation here, i just got the watch from the B&HPhoto open box deal, paired and worked perfectly with my Nexus 6P. Updated to wear 2.0 and no matter what i try my Google account won't sync. WiFi, Bluetooth connected fine but Google account connection just sits and spins. I kind of like 2.0 better, seems smoother, and don't wanna have to roll back. Any help would be greatly appreciated¡
I had the same problem when updated to AW 2.0.
At the end I had to restore the smartwatch to factory settings a couple of times, and finally the Android wear app was able to find my watch...
Finally got my Google account to sync. All i had to do was clear the data and cache in the apps Google, Google play services, Play store, and Android Wear then reset the watch...... Four or five times. Something the average consumer would think of doing, lol. Get your chit together and fix this Google!!!

Track my runs?

I like to reach my runs with Strava, but I also like syncing them with Google Fit and Samsung Health. I tried using Syncmytracks after my first run with the Galaxy watch active 2 and that resulted in the run showing up twice in Samsung Health. I like the built in Samsung run tracker, but if like it to upload those runs to Strava automatically. There is a setting to connect the two, but it didn't seem to do anything so I tried Syncmytracks...
Also anyone know how to enable other charts? Samsung Health says you can only view two of them.
https://imgur.com/gallery/RGrbyHz
try gear tracker - its great - yyy.facebook.com/GearTrackerApp/
i have tryed all - it sync with strava - configuration of screens is possible...

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