Home button issues - HTC 10 Questions & Answers

Has anyone else had the home button stop working? It has happened to me twice and a reboot restores it. I'm running the stock US Unlocked but rooted RUU.
Sent from my HTC 10 using Tapatalk

fmedrano1977 said:
Has anyone else had the home button stop working? It has happened to me twice and a reboot restores it. I'm running the stock US Unlocked but rooted RUU.
Sent from my HTC 10 using Tapatalk
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I've got the same problem. It worked after a reboot when I first got the phone. I put it in extreme power saver mode the next night and when I went back to standard mode my home button wouldn't work. I'm running everything stock, I'm on T-Mobile, I've tried updates, reboots, and a factory reset. Nothing has worked. I read a thread about an older HTC phone that said clearing the cache on HTC Sense worked for them but that didn't help for me either.

fmedrano1977 said:
Has anyone else had the home button stop working? It has happened to me twice and a reboot restores it. I'm running the stock US Unlocked but rooted RUU.
Sent from my HTC 10 using Tapatalk
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Best thing to do is to send it back for service. In my country (Belgium) HTC has great service. The sooner the better!

I've figured it out. How to fix the finger scanner /home button.
Start in your settings.
Then to apps. In apps hit the soft key in the top right corner of the screen. A new window will open up. Tap "show settings" this will show finger scanner app. Scroll down and tap on that app. Now tap "force stop". After this back out to home screen and restart your phone.
This should fix the problem. I had the same issues with my HTC 10. The scanner/home pad not working at all and no longer showing up in the "settings". I tried calling HTC customer care and did a hard reset..... 4x plus did a complete wipe and recovery. But that wouldn't fix the issue as well. So the other day I followed the top description. Now it works with no glitches.
Hope this helps you out.

Aftermk said:
I've figured it out. How to fix the finger scanner /home button.
Start in your settings.
Then to apps. In apps hit the soft key in the top right corner of the screen. A new window will open up. Tap "show settings" this will show finger scanner app. Scroll down and tap on that app. Now tap "force stop". After this back out to home screen and restart your phone.
This should fix the problem. I had the same issues with my HTC 10. The scanner/home pad not working at all and no longer showing up in the "settings". I tried calling HTC customer care and did a hard reset..... 4x plus did a complete wipe and recovery. But that wouldn't fix the issue as well. So the other day I followed the top description. Now it works with no glitches.
Hope this helps you out.
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Thank you so much, worked like a charm!
Edit: WORKED like a charm for boot up and a few minutes, but then stopped again. I assume I have a software interference issue...

Help
I also have this problem now both my home and finger sensor stopped working. I did a factory reset it worked for a bit and it stop working again. Please help.

Hi,
Similar thing happen to me but instead of the finger print my back button and recent app button stop working. The problem starts after i turn on the extreme power server and turn back off. I have tried hard reset and it will only work for few hours and then the same issue comes up. But i have notice if i open google maps both buttons work. I have not rooted the phone. Dose anyone knows how to fix this issue?.
OS : 6.0.1
Build: 1.95.401.4

Did you try to rescan your fingerprint from different positions. And another thing when used to fingerprint. Do you use smartlock setting? I mean maybe it detects you are in a trusted area and you do not even need to unlock it with fingerprint? Then it just shows the lockscreen when you tap it.
Greetings,

Same issue
asankamadushan said:
Hi,
Similar thing happen to me but instead of the finger print my back button and recent app button stop working. The problem starts after i turn on the extreme power server and turn back off. I have tried hard reset and it will only work for few hours and then the same issue comes up. But i have notice if i open google maps both buttons work. I have not rooted the phone. Dose anyone knows how to fix this issue?.
OS : 6.0.1
Build: 1.95.401.4
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Click to collapse
I have this issue as well - and when I open google maps it works fine from there... Possible that it works from other apps but at other times they are really unresponsive. Did you ever fix your problem?
UPDATE - I just turned extreme power saver mode on then off and it seems to have fixed the issue for the moment...

OMG works!
Aftermk said:
I've figured it out. How to fix the finger scanner /home button.
Start in your settings.
Then to apps. In apps hit the soft key in the top right corner of the screen. A new window will open up. Tap "show settings" this will show finger scanner app. Scroll down and tap on that app. Now tap "force stop". After this back out to home screen and restart your phone.
This should fix the problem. I had the same issues with my HTC 10. The scanner/home pad not working at all and no longer showing up in the "settings". I tried calling HTC customer care and did a hard reset..... 4x plus did a complete wipe and recovery. But that wouldn't fix the issue as well. So the other day I followed the top description. Now it works with no glitches.
Hope this helps you out.
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Click to collapse
can't thank you enough you just saved my day! I even registered on this forum just to thank you!

Related

home button not working anymore

When I m eg in the Market or running Internet and press the Home Button I don t return to the home screen anymore. I must have changed something but don t now what.....
no ideas anyone?
Ideas about what?! You're not describing your problem. What happens when you press Home?
I only see the screen 'flicker' 1 time
Have you tried rebooting the phone? Is your phone rooted? Is it unlocked or branded? C'mon, give some more details if you want help!
You might try installing "Home Switcher" from the Market and see if it helps.
Rebooting does not help. Original 2.1 rom, installing home switcher does not help either. Did I clean install last night, home button worked fine for some hours and after this there s again the same problem => no returning to the home screen and only a short 'screen flicker' when pressing the home button.
I would speak to HTC if that did not work. They should repair it for free because its under warranty.
It's unlikely to be a hardware issue if it sometimes works.
When using Home Switcher, what apps show up in the list? (might be a rogue app that is stealing the home button function by registering itself as a launcher application).
Do you have any apps installed? (you said you have done a clean install but it's not clear if you installed any apps after that; please note that you might have enabled backup to your sd card [Settings -> Privacy] and that even after a clean install some of your settings will he restored from that backup).
sanderh said:
Rebooting does not help. Original 2.1 rom, installing home switcher does not help either. Did I clean install last night, home button worked fine for some hours and after this there s again the same problem => no returning to the home screen and only a short 'screen flicker' when pressing the home button.
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I'd suggest booting into safe mode as this will stop all 3rd party applications from running. If it works from there, it seems pretty likely that the issue is related to an application you have installed.
To get into safe mode, power off your device, and then power back up again whilst holding down the menu button, and keep it held down until the phone has completely booted. Once booted, you should find it says "safe mode" in the bottom left corner of the screen.
Note that if you do this, all your 3rd party widgets on the home screens will stop functioning - even when you have exited safe mode. You will need to delete and re-add them.
Regards,
Dave
foxmeister said:
I'd suggest booting into safe mode as this will stop all 3rd party applications from running. If it works from there, it seems pretty likely that the issue is related to an application you have installed.
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Very good idea/advise.
This worked for me
Reading through this thread made me wonder whether the fact my Home and Search buttons suddenly weren't working could have been caused by an app I installed the day before (No Lock).
Before uninstalling it I decided to give it a test. It was on "Locking Disabled". I set to "Locking Enabled" and tested the Home button - voilĂ , it worked. Tested the Search button, it worked too.
Set the app back to "Locking Disabled" - Home and Search buttons still working.
My buttons, home and both volume buttons are dying. I think it's just wear and tear really which is bad because I've had it less than a year.

[Q] Swipe Screen Not Working

Hi Guys,
My swipe screen suddenly doesn't work today.
Normally when we press power button or home button, it will suppose to open up the lock screen then we swipe it which will unlock it into home screen.
But this morning, when i press the home button or power button, the lock screen came out and it go into home screen in 2 second without me swiping it to unlock it.
Anyone has this issue or know how to fix it?
I did set my phone to swipe lock at the setting.
Thanks.
anyone who are able to help me up please??
This may help you
Setting - application manager - all-settings - clear data
But this also reset your other setting which you have made and have to set it again.
Sent from my GT-N7100 using xda premium
Hi,
I can't see all setting in application manager.
can you please advise where to get that?
Cheers.
Thank you Dr. Ketan.
I do it one by one...clearing all the app data and fixed the problem...
It is so weird...any reason why it done that.
oh not all setting but in appl manager,there are three tab Downloaded/Running/All (you can see it by swapping screen to Lt)
so i said 'All' - settings
I got it now...
but i still need to do it manually by clearing all the cache file on the all setting
I got it all fixed after clearing them...What happen?
Some glitches from other apps or setting?

No lock screen and home buttone?! WTF?

Not really sure what happened, but randomly my lock screen stopped appearing. When I hit the power button it goes right to the home screen.
Also, the home button will not bring me back to the home screen when I'm in the app drawer or operating within an app, but yet the home screen will wake the device up to no lock screen so I have to use the back key to get back to the home screen.
Really weird.
I'm running wicked v.10 and tried reinstalling the ROM to no success.
Help!!
Thanks,
re: power/home buttons
seanvree said:
Not really sure what happened, but randomly my lock screen stopped appearing. When I hit the power button it goes right to the home screen.
Also, the home button will not bring me back to the home screen when I'm in the app drawer or operating within an app, but yet the home screen will wake the device up to no lock screen so I have to use the back key to get back to the home screen.
Really weird.
I'm running wicked v.10 and tried reinstalling the ROM to no success.
Help!!
Thanks,
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If you are using Wanam Exposed then that is the reason.
Some of the options and settings in it can cause the issues you are experiencing.
If you have Wanam installed then open Xposed Framework and
click on "Framework" then select "uninstall" and reboot the phone.
It's a lot easier and faster that way than trying to search/find the exact
setting/option which was enabled that caused the issue in the first place.
Reinstalling it is fast and easy and does not require guesswork.
You can always re-install it really fast.
If you have not used Wanam then it must be some other mod which
was installed that's causing the issue.
Good luck!
Shoot. Didn't work. I Uninstalled it and the problem was still present.
I looked at my most recent updates apps and there wasn't anything significant.
Any other ideas?
Sent from my SGH-M919 using xda app-developers app
Found out that it was the Google Home Launcher I installed. I uninstalled it using Titanium and POW, everything came back.
Not sure why that happened. but whatever.
WHEW!

[Q] Universal Switch enabled, screen unresponsive

So I activated Universal Switch on S6 Edge to check it out, something went wrong in the settings (long story short, got a pop up while setting it up), now screen unresponsive.
It works, I just get this blue horizontal line scanning the screen and nothing else but the power button and home button works. Tried safe mode, no bueno. How can I disable US feature without resetting to factory or at least no data wipe (if possible!)?
Android 5.0, rooted with pingpong, no custom recovery, knox 0x0.
All help is appreciated.
Same
[The exact same thing just happened to me someone please help
Fixed!
The way I had fixed this is by holding down the power button, both up and down sound buttons, and the home button until it restarted. When the device turned back on it gave the option to turn the setting off. Hope it helped!
ImJustBoss99 said:
The way I had fixed this is by holding down the power button, both up and down sound buttons, and the home button until it restarted. When the device turned back on it gave the option to turn the setting off. Hope it helped!
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Click to collapse
it works , thanks so much buddy , i love you:good:
how to turn off universal switch
hit home button 3 times
Thanks alot
It worked buddy
It doesn't give me the option to turn it off
Hi,
I have been struggling with Universal Switch on a Samsung S5 Neo. I switched it on, but was never able to switch it off again.
These are findings so far:
-> Did a factory reset using "Sound Up", "Home" and "Power" button simultaneous.
-> The device comes back and wants to configure itself again.
-> I restored my settings from Google, but this immediately brought back "Universal Switch"
-> Factory Reset again and configured the device, but told Google that I want to use it as a "New Device".
-> Now I can use my device in a proper way.
-> In Google Play Store I find all my Apps which were linked to my account and reinstalled them and I am back in business again.
-> Took me half a day to sort this out.
The programmer who designed and programmed this should be hung and shot and poisoned, because this is absolute Crapware.
Hope this helps for all the others who are suffering.
You can also push the home button three times and it should turn it off.
thank u ur the best
Ok, so i have exactly the same problem except my home button doesn't work
Anyone one know how to sort this without having to take it in to a store?
I was faced with this problem before and looked everywhere and couldnt find a fix. This was a while ago. So I dont remember what I did to clear it. I was cleaning off the screen and touched the home button as I was wiping it off and the problem began again.... I just came across your comment because all the others failed. I pressed the home button 3 times quickly and the blue lines stopped scrolling. In addition, I went over the accessibility and I turned off the "Universal Switch" option as much as the option allows. I hate this function. I do not use it or need it (for my needs). I hope I can remember what to do next time this happens. I swore to myself I would remember last time, but apparently that wasnt a guarantee. This time, I will write it down and put is somewhere I know I will find it next time I see these nefarious blue lines scrolling. Hopefully I wont see it again since I disabled it more than it was to begin with. Thank you ever so for commenting. You saved me a lot of frustration!
great fix
CarlyCraig said:
hit home button 3 times
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thank you for posting the only sollution that works.
Hello,
I have activated Universal Switch option Screen - Volume Increase button on S6 Edge upgraded version of android 6.0 and but it messup everything.. I am now unable to access any feature on screen.. none of the button are working on screen.
I have also tried rebooting it with the option suggested by you.. but I am locked due to password protected... My device not asked to disable Universal Switch option after reboot as well..
Please help, how to get this Function Disable, without affecting my data as I do not wish to loss any of my data..
So what the heck is that scanning blue line option supposed to do?
My home button is not working, now tell me how do i get out this situation
Akki167 said:
My home button is not working, now tell me how do i get out this situation
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Have you tried pressing it rapidly three times?
It happens to me too, have you solved this problem? Please tell me what to do im freaking out right now
me too @Alifanasya
same issue
it works with OTG cable + mouse

Very strange issue, Screen rotation, home button, menu button

I've got a new (to me) AT&T Note 4 and only after getting it did I realize I couldn't root it because.....AT&T.... Anyways, it's on MM 6.0.1 now and I'm having a massively irritating issue that I can't find anywhere else online for reference. After roughly 15-30 minutes after I restart the phone, 3 things happen simultaneously.
1: Screen rotation stops working (except when I get a notification for textra from the pulldown menu and reply, then in that reply state, I can turn the phone and it will successfully rotate). I've checked the sensors and they're fine and working properly. I can use the rotate app to force rotation successfully and it doesn't matter if I have the rotation icon on or off, it will not auto rotate which makes nav apps a pain in the butt to have to keep restarting the phone for only a few minutes of working.
2: Home button stops working to go home. The physical button still works if I long press then google app comes up, but short press does nothing.
3: Menu button stops working completely, no response at all short or long press.
If anyone has a reference to point me towards or an idea of what's happening, I would love to figure this out so I don't want to throw my phone out the window after only a week. Thank you!
astral_aura said:
i've got a new (to me) at&t note 4 and only after getting it did i realize i couldn't root it because.....at&t.... Anyways, it's on mm 6.0.1 now and i'm having a massively irritating issue that i can't find anywhere else online for reference. After roughly 15-30 minutes after i restart the phone, 3 things happen simultaneously.
1: Screen rotation stops working (except when i get a notification for textra from the pulldown menu and reply, then in that reply state, i can turn the phone and it will successfully rotate). I've checked the sensors and they're fine and working properly. I can use the rotate app to force rotation successfully and it doesn't matter if i have the rotation icon on or off, it will not auto rotate which makes nav apps a pain in the butt to have to keep restarting the phone for only a few minutes of working.
2: Home button stops working to go home. The physical button still works if i long press then google app comes up, but short press does nothing.
3: Menu button stops working completely, no response at all short or long press.
If anyone has a reference to point me towards or an idea of what's happening, i would love to figure this out so i don't want to throw my phone out the window after only a week. Thank you!
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i have the same problem, have you found anything?????

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