[Q] Keeps restarting, unable to hard reset, keep returning to previous state - One (M8) Q&A, Help & Troubleshooting

Hi all,
I have an AT&T used in Australia (not with AT&T anymore) The phone keeps crashing and reboots randomly. I tried to do factory reset but keeps failing. It always returns to the previous state. Even when I tried to uninstall some apps, deleted the files (images, video, document) it reboots and returns to the previous state complete with the deleted apps and files.
I tried soft reset, hard reset. I tried both from fastboot and recovery still failed. I tried flashing RUU, it rebooted in the middle of the process and backed to previous state.
Anyone has idea?

Based on past experience, this is EMMC corrupted, a hardware failure.
I maybe wrong so you may need to wait for other respond if any.

is it possible to fix the EMMC ourselves?

Related

Desire Z gone to read only mode!

My Desire Z seems to have suddenly gone into READ ONLY mode, It starts up fine with no problem ,but I'm unable to install anything new, and anything that seems to be deleted magically re-appears at the next boot.
I also am unable to Go to Recovery, and resetting the phone to factory default does absolutely nothing.
Any help will be apreciated!.
iamzain said:
My Desire Z seems to have suddenly gone into READ ONLY mode, It starts up fine with no problem ,but I'm unable to install anything new, and anything that seems to be deleted magically re-appears at the next boot.
I also am unable to Go to Recovery, and resetting the phone to factory default does absolutely nothing.
Any help will be apreciated!.
Click to expand...
Click to collapse
Did you tried to mount it on a computer?
Reboot without the SD card inside?
As you're not rooted, a fix permission can't be done...
iamzain said:
My Desire Z seems to have suddenly gone into READ ONLY mode, It starts up fine with no problem ,but I'm unable to install anything new, and anything that seems to be deleted magically re-appears at the next boot.
I also am unable to Go to Recovery, and resetting the phone to factory default does absolutely nothing.
Any help will be apreciated!.
Click to expand...
Click to collapse
Is this your problem? If so it should help: http://forums.androidcentral.com/ge...rd-mounted-read-only-can-t-write-sd-card.html
Reply...
It's not the SD card that is readonly - it's the device itself, any Text message that is deleted reappears at the next boot, it is not possible to install anything new and a factory reset does absolutely nothing - the device just boots up the same as it was before the factory reset!.

Phone won't factory reset

I have factory reset my lg k10 it reboots and secure booting error comes I have also try hard reset but same error comes .there is message from Android system that there is a problem in internal system it would be unstable until factory reset and phone is restart after 1-2min
Please help me I think it's serious issue
Did you create a backup of ur ROM before messing with the internal partitions?

Phone unaccessable after update(?) - systemui error

Phone M8 Europe, OS 6.12.401.4
problem:
phone is unaccessible - Error: com.android.systemui stopped working
This happens after he (is not sure tho...) had his phone updating. It was not reacting, so he restarted several times. Finaly he got "preparing apps" (not sure about the english term for it, its appears after you update before you) what amde he think there were an update.
Now after you start the phone the message "com.android.systemui stopped working" appears over the lockscreen. The lockscreen is still visible, clock shows and is not frozen also i can see the statusbar, Volume keys are working too. When i click ok on that message the lockscreen disappears, i sometimes get some screen flickering seeing a background picture (my friend does not know this). Touch inputs not accepted or nothing happens, same for volume keys but i can push power and choose to restart, airplane mode, shutdown and touch-choose this. If i understand that problem right, its related to the homescreen, so if i somehow can bypass this the apps and menus and stetting will work fine.
Now there can be 2 reasons for that. First something went wrong while updating and restarting and second a problem with the launcher (Smart Launcher) he installed on the phone because he had trouble accessing the statusbar.
Now i want to access the phone without factory reset because of all the important apps/data stored and not backed up...
I cannot access via adb - no device shown, i think because of usb debugging not enabled.
Delete the cache did not solve it. I cannot clear Dalvik, HTC Recovery does not show that option. Also installing TWRP is not possible because i cant unlock the phone.
When i install a stock rom its the same like factory reset, right?
HTC Sync Manager will not find the device either.
I am out of options, maybe you have some ideas? Is it possible to fix this without losing all the data? Are there other ways to access the phone like plug in a keyboard and use key combination to try to get into a menu?
maerzhase said:
I am out of options, maybe you have some ideas? Is it possible to fix this without losing all the data?
Click to expand...
Click to collapse
Probably not. If the OS is not accessible, and the phone was not previously bootloader unlocked & TWRP, there is no way to retrieve the data.
You can run the RUU, which will probably repair whatever is wrong with the OS. But the RUU will wipe all data on the phone.
Either follow the instructions here, to run the RUU by htc_fastboot: https://forum.xda-developers.com/showpost.php?p=64926626&postcount=6
Or if you have an SD card, it may be easier to rename the RUU zip to 0P6BIMG.zip , put it on the SD card, insert in phone. Then restart to bootloader, and it should auto detect the zip and install it.
---------- Post added at 09:45 AM ---------- Previous post was at 09:40 AM ----------
maerzhase said:
Also installing TWRP is not possible because i cant unlock the phone.
Click to expand...
Click to collapse
Don't know what you mean by "can't unlock the phone"
Does that mean you tried, but were not successful? If so, describe the exact steps you took, commands, and specific outputs, error messages, phone status that resulted, etc.
Probably bootloader unlock is perfectly possible, and you just aren't doing it 100% correct. Although the process to RUU is probably easier. Unless you also want to root, custom ROM, etc.
Also, unlocking the bootloader will wipe all data on the phone.
Thanks for your help redpoint73.
Apparently i did not properly read the "how to unlock/twrp", looks like i dont need to put the phone into usb debugging.... Nevertheless does the disclaimer on htcdev warn me about getting all user data deleted in the process :/
Biggest problem is to get the user data, but all solutions i found to get access to the phone involve clearing it. A factory reset will do the trick and she can use the phone again i guess, since the phone is not exactly bricked...more like softlocked. Everything seems to be running fine but the home/lock-screen. If that wont help i will run that RUU.
I will do some more research maybe i find some other solution to bypass it, if not i will we reset.
Also i dont understand how data can be so important that its a tragedy if its gone, but not important enough to backup. but thats not my problem.
maerzhase said:
Also i dont understand how data can be so important that its a tragedy if its gone, but not important enough to backup.
Click to expand...
Click to collapse
There is no such thing. If the data is important to you (your friend, etc.), back it up. It's that simple.
There is a variety of ways to backup, and a number of tools were preinstalled on the phone. So there was really no reason for your friend to not be backing up.
Searching for ways to retrieve the data after something goes wrong, is not good plan. The likely result is going to be regret. But I guess some folks need to learn the hard way!
---------- Post added at 09:13 AM ---------- Previous post was at 09:09 AM ----------
maerzhase said:
Apparently i did not properly read the "how to unlock/twrp", looks like i dont need to put the phone into usb debugging....
Click to expand...
Click to collapse
You don't need debugging for fastboot commands; you only need it for adb commands. While adb and fastboot are related, there are important differences. Fastboot (not adb) is what is needed to unlock the bootloader or RUU.
You were right, i was not able to save any data. The problem itself was solved with a reset - phone working again, top of the screen still not accessible, prob. broken.

Stuck in setup wizard after factory reset

Alright, hello everyone,
I'm having a pretty weird issue here. I've flashed my DUK-L09 and the C432B183 EU Firmware, everything was running fine.
I couldn't make a backup of the /data/ partition though, someone told me to wipe the data to decrypt it, but nothing came good after this.
So I tried to flash back the old recovery image by extracting it, flashing it via fastboot, as I would normally do; enter the factory reset, run it.
Everything is good, it goes up to 100% pretty fast, less than 2 minutes. I then enter the setup wizard the NFC is acting weird. It keeps activating
and deactivating illogically. So, ignoring this issue, I kept up configuring the phone then once I'm logged in Google and sync'd, pops a Huawei ID
logging page really really fast then goes back to the EMUI menu at the beginning of the Setup, in an infinite loop.
Useful information to let you help me better:
- Many firmwares. Currently trying to flash back to B120a and NoCheck from OldDroid and Morph. (Edit: Didn't work)
- Phone unlocked, TWRP accessible.
- Getting a weird "Error 9" when trying to run Update.zip from TWRP.
- Sideload working, but not transferring anything.
- Cannot find any B182 or B130 stock firmware. Everything seems to be gone from Huawei's servers.
- The loading logo isn't Honor anymore but Android, for a reason I can't yet understand.
- Restoring a clean backup (without /data/, since I couldn't back it up) did not fix the problem.
- Trying to update with the 3 buttons do not work, even with the right firmware (C432B183) (Software install failed)
- Factory reset works with the right ROM, but gets me to the setup loop issue.
- The loop occurs when I am supposed to see the Huawei ID setup page. If I do not put any SIM card, or WiFi
I am prompted to choose which way to restore data; if I skip this step, it blinks and doesn't do anything.
- I tried to restore via WiFi (Google's cloud stored data from my account), but it does the same thing as mentioned
earlier. It blinks multiple times rapidly the "Huawei ID" setup page then goes back to the first Setup screen w/o
me being able to do anything about that.
I'll be glad if you knew the answer to this, because I'm all lost right now.
Greetings, Kameyuu.
UP !
After many tries and a LOT of hard work, and spent an entire night (was about to spend the second night on this), I found the culprit and now I know what the issue is, it sounds completely legitimate.
So here are the reason and the solution to this issue:
Actually, my CUST was somehow broken. I never flashed it back because no one told me to flash the CUST.img back. They told me to flash BOOT, SYSTEM, and RECOVERY only.
So, after I downloaded a software called HUAWEI Multi-Tool (From hwmt.ru) I noticed they were also asking for the CUST.img and USERDATA.img (<- this one was apparently optional)
So, trying my luck I flashed it. Did a factory reset, and all, it acted weird and failed, then I tried again and it succeeded. So, with all my hope I booted the phone to the system, started configuring... And it worked !
I was able to set up the phone. For a -yet- unknown reason, some apps look missing and the NFC is still blinking on and off repeatedly and randomly, but I'm investigating that.
If you have any question on the precise steps feel free to send me a PM or ask in the thread directly I'll be glad to sort your issue out.
[EDIT]
Sorry, double post I don't know why my message was posted twice. Feel free to delete this message @moderators

[Help] Stock S9 stuck in bootloop

SOLVED - Update below.
Hey guys,
I have an S9 (SM-G960F) which appears to have auto-updated during the night and as a result will now not boot. I am making an assumption it was an update of some sort as when I checked the time on it at 1am it was fine, when I woke around 8.30am the phone was off and when powering it on I ran into the issue. To summarise, I power the device on, get the Samsung loading screen, then the black swipe pattern screen to decrypt the phone, followed by the padlock unlocking loading screen, then the phone reboots. Sometimes however, the device gets past the padlock loading screen and says it is optimising apps, which is then followed by a reboot, briefly says it is installing system update before landing me at the Android Recovery screen.
What I've tried:
- Soft reset
- Booting in safe mode (same result as booting normally)
- Clearing cache partition
- Clearing app data
- Lacking storage booting (the device was quite low on storage last time I checked)
Some other (maybe) useful info:
I haven't updated the phone for months, could be why it did an auto update.
I'm on EE in the UK but IIRC the phone is not locked to EE.
Android Recovery has the following info when I load into it
Code:
samsung/starltexx/starlte
9/PPR1.180610.011/G960FXXU2CSB9
(options to try again, erase app data, power off, view rescue log)
#Reboot Recovery Cause is [system_server:12259 RecoverySystemRescueParty]#
Support SINGLE-SKU
Block-Based OTA
Supported API: 3
Viewing the rescue log presents me with a stacktrace , the top of which is
Code:
*** FATAL EXCEPTION IN SYSTEM PROCESS: main
java.lang.RuntimeException: Failed to create service com.android.server.job.JobSchedulerService: service constructor threw an exception
(followed by the rest of the stacktrace I can get a picture of if necessary)
My goal here is to recover the photos on the internal storage as they don't appear to be backed up to Google photos, nor Samsung's alternative - which is particularly painful cause I'm the one usually preaching backups.
Is there anyway to recover the OS to retrieve data, or pull the data off the device without wiping it? I'm open to any suggestions on how to do this, the main goal here is saving my photos, hence why I have avoided a factory reset from the Android Recovery menu.
Hope I've been clear enough, but let me know if I need to clarify anything. I would greatly appreciate any suggestions!
Thanks,
Matt
Hey guys,
After spending all day tearing my hair out with this I managed to fix it, so I guess this thread can be closed. For anyone who gets into a similar situation...
I attempted to solve this by flashing the current firmware using Odin and booting into "download mode", found a copy on sammobile.com. This didn't work, leaving me in the same situation, and as I felt I was running out of options I tried using the latest firmware for my device. I found a copy using a tool I found on these forums - Frija. Fired up Odin and download mode again, selected the AP/BL/CP/HOME_CSC (I understand using HOME_CSC is important so as not to cause a factory reset) and this worked! This left all of my files intact and as a bonus I'm also up-to-date with Android too. I'm backing up my photos as we speak as I would hate to be in this situation again!
Hope that can help someone in the future.
Cheers,
Matt
Which version of Odin did you use?
majormatt said:
Hey guys,
After spending all day tearing my hair out with this I managed to fix it, so I guess this thread can be closed. For anyone who gets into a similar situation...
I attempted to solve this by flashing the current firmware using Odin and booting into "download mode", found a copy on sammobile.com. This didn't work, leaving me in the same situation, and as I felt I was running out of options I tried using the latest firmware for my device. I found a copy using a tool I found on these forums - Frija. Fired up Odin and download mode again, selected the AP/BL/CP/HOME_CSC (I understand using HOME_CSC is important so as not to cause a factory reset) and this worked! This left all of my files intact and as a bonus I'm also up-to-date with Android too. I'm backing up my photos as we speak as I would hate to be in this situation again!
Hope that can help someone in the future.
Cheers,
Matt
Click to expand...
Click to collapse
I would really appreciate it if you post a YouTube tutorial on how to fix this. Because we are facing the same problem right now but I have no idea what solution you prescribed. Thank you and God bless.

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