Hi Everyone, I have a somewhat unique problem which I have not been able to find on XDA or elsewhere. Since the 4.1.1 update, which I received yesterday, I have not been able to complete any app updates via a data connection (atm I do not have a Wi-fi connection). I am still able to make calls, send SMSs and browse the internet with no issues.
When I attempt to update an app, it will hang at a certain percentage such as the google search app which stalls at 45%. I've tried to update that numerous times but somehow it always hangs at that percentage.
I've tried to clear the cache and all data for any task related to Google Play. Finally I tried a factory reset, but I am still having the same problems; only now I have lost all my apps, and they two cannot finish their re-download to my HTC device.
This is my first thread so just let me know if I have done anything wrong, and I'll try my best to correct it.
Thanks
I think we are on the same CID HTC_023? I have not had any problems with either updating or installing apps from Google Play. You've done what I would have done in you case. Any chance you can connect to a wifi network and try it, at a coffee shop or through a friend?
thanks for the reply
requiem11 said:
I think we are on the same CID HTC_023? I have not had any problems with either updating or installing apps from Google Play. You've done what I would have done in you case. Any chance you can connect to a wifi network and try it, at a coffee shop or through a friend?
Click to expand...
Click to collapse
I've been able to download and update apps via Wif-fi at uni. The problem only seems to be with downloading Google Play Store updates and apps via data. I guess the problem must be with my current version of Google Play (the latest) or my carrier
Greetings to everyone!
Two days ago I received the OTA update to Android 4.4 for my Nexus 7 (razor). I knew that I could not update because of modded recovery, so I tried going back to stock. Everything worked as expected, but the update to 4.4 didn't showed up again, so I decided to flash the factory image that Google released. Android 4.4 booted OK. I completed the sync with my account and Google restored my info. Then, just minutes after that, I tried using YouTube app but it constantly showed up a No connection message. Then the Play Store followed the same behavior and after that no Google app would connect regardless of my strong internet connection. I did everything. I wiped cache/data, did a factory reset... Nothing, they won't connect. And now I can't even sign in with my account. Account manager says that its not possible to connect with Google's servers.
I'm out of ideas... If anyone knows a solution to this, please share it
I apologize for my bad English.
Thanks for reading.
Symptoms
Google Play Services Error - receiving a message " An Application Requires and Update"
when trying to use "Update" , I get "Package file was not signed correctly. Uninstall the previous copy of the app and try again"
when trying to "Deactivate" i get "This app is a device administrator and must be deactivated before uninstalling"
this is now affecting other apps (Google Keep, Hangouts, etc)
I talked to Google already ,cleared download manager, did factor reset twice, no avail, same issue. their recommendation is to contact Asus
Yesterday I unlocked and rooted the tablet, same issue.
Any suggestions? I downloaded "com.google.android.gms.apk" but the system does not let me install it
Thank you in advance , I am stuck for over 3 weeks
You can try going into the Google Play Services app, then force stop, clear cache and clear data. This may do it.
What you may need to do, what I've had to do, is delete the Google account off your device, then add it back. (A reboot in between couldn't hurt.) Why this happens, I don't know.
I suggest to flash a factory image, may be, there is something destroyed in the firmware ...
Just wondering....
EngChi said:
Symptoms
Google Play Services Error - receiving a message " An Application Requires and Update"
when trying to use "Update" , I get "Package file was not signed correctly. Uninstall the previous copy of the app and try again"
when trying to "Deactivate" i get "This app is a device administrator and must be deactivated before uninstalling"
this is now affecting other apps (Google Keep, Hangouts, etc)
I talked to Google already ,cleared download manager, did factor reset twice, no avail, same issue. their recommendation is to contact Asus
Yesterday I unlocked and rooted the tablet, same issue.
Any suggestions? I downloaded "com.google.android.gms.apk" but the system does not let me install it
Thank you in advance , I am stuck for over 3 weeks
Click to expand...
Click to collapse
I am not sure that I have any clever answers right now, but to clarify the problem, is this with Google Play itself not letting you update or install anything (without producing this error message) or is it a specific app that you are trying to update which is the only one resulting in this error?
weezlerox said:
I am not sure that I have any clever answers right now, but to clarify the problem, is this with Google Play itself not letting you update or install anything (without producing this error message) or is it a specific app that you are trying to update which is the only one resulting in this error?
Click to expand...
Click to collapse
It is both
a) Google Play Services require an update (which refuses to install)
b) com.google.android.keep (Google Keep) requires an update (otherwise not letting to open -" This app won't run unless you update Google Play Services"). when trying to update it takes you to the same screen for Google Play Services update which fails.
If it helps, the store shows me 4.0.34 section under "What's new" which I think is not the latest Google Play Services apk
Thank you
tried both...
Pandae said:
You can try going into the Google Play Services app, then force stop, clear cache and clear data. This may do it.
What you may need to do, what I've had to do, is delete the Google account off your device, then add it back. (A reboot in between couldn't hurt.) Why this happens, I don't know.
Click to expand...
Click to collapse
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
How about this?
EngChi said:
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
Click to expand...
Click to collapse
Don't know if it is possible but can you get the latest Google Play apk and install it manually?
weezlerox said:
Don't know if it is possible but can you get the latest Google Play apk and install it manually?
Click to expand...
Click to collapse
I tried that too.. with noresults - may be not doing it right.
Used Wugs Nexus Root Toolkit (which I find to be excellent along with instructions) and tried to use ES file explorer to manually copy/load apk - no success.
thank you for trying to help
EngChi said:
I tried both (multiple times), as installed by Google Support and forums
a) removal of all accounts
b) reset to factory image.
c) force stop, cache/data clear
same issues
any other thoughts guys? is custom ROM by only answer?
if it helps, this is an LTE tablet
Click to expand...
Click to collapse
At this point I'd make backups and flash a new ROM (stock or custom LTE). Something's been corrupted that isn't easily fixable, and you'll save time in the end by starting over from scratch.
I would agree that it sounds very much like something is corrupt in the ROM that you currently have; I would have a browse through the appropriate forums and find a new flavour of ROM to flash onto your device.
I have also heard great things about Wug's toolkit but have yet to use it myself.... about all I *need* to change on my N7 right now is root so that I can install a few choice apps that would not run otherwise, but don't want to wipe everything just for the sake of it
removed google+ from my account, solved.
weezlerox said:
I would agree that it sounds very much like something is corrupt in the ROM that you currently have; I would have a browse through the appropriate forums and find a new flavour of ROM to flash onto your device.
I have also heard great things about Wug's toolkit but have yet to use it myself.... about all I *need* to change on my N7 right now is root so that I can install a few choice apps that would not run otherwise, but don't want to wipe everything just for the sake of it
Click to expand...
Click to collapse
for all its worth, I solved it by reflushing factory image and removing google plus entry from my google account. no issues now. thanks to all who helped!
If that is what worked, I am glad you have a working solution I can't take any credit for suggesting what you had probably tried anyway.....
Sent from my LG-P880 using Tapatalk
fix for google play services not updating
Simply had to run the update from
the play store on the web
and click on installed, choose device and click install... voila
this pushed the update to the phone and the update happens :laugh:
UPDATE 2: The problem is back again. I did a factory reset yesterday night and restored my stuff and everything was working fine. I woke up this morning and the problem was back just like before. I'm at my wits end here. I may try to factory reset again later, but I'm not that hopeful. Please reply if you have the slightest clue on what to do here.
Hello, I just rooted my phone using one of the new methods of rooting without downgrading. This is the thread I'm referring to: http://forum.xda-developers.com/android/development/guide-root-method-lg-devices-t3049772
So, after that whole process, I did manage to successfully root the device and that it working fine. However, now some of the google apps cannot connect to the internet. (Gmail, Play Store, Chrome) Heck, even amazon app store can't connect. Also, when I click on some of the ads they don't connect either. Now, I know for a fact that I can connect to the internet. Some apps like reddit news, google maps and such are working just fine. Also, with youtube, I can't see any of the thumbnails for the video but I can watch all videos just fine.
So the issue is when I open chrome and go to a webpage it gives me a proxy error: ERR_PROXY_CONNECTION_FAILED. I don't use proxy server. I also check in wifi setting that proxy is set to none. The same problem occurs when I disconnect wifi and use data. I have tried many of the basic solutions like deleting and re-downloading play store apk. I have cleared cache and other basic stuff.
Please help me out, I really don't know what to do here. Thanks in advance.
EDIT: Forgot to mention that google maps works. Also, I just downloaded firefox apk and tried to see if firefox can connect to internet. It's getting the same proxy error as chrome. Now, I'm starting to freak out a little.
UPDATE: I just went and factory reset my phone, everything is fine now. I honestly don't know what happened and why, but it's fine now so I guess its ok.
dipalp95 said:
Hello, I just rooted my phone using one of the new methods of rooting without downgrading. This is the thread I'm referring to: http://forum.xda-developers.com/android/development/guide-root-method-lg-devices-t3049772
So, after that whole process, I did manage to successfully root the device and that it working fine. However, now some of the google apps cannot connect to the internet. (Gmail, Play Store, Chrome) Heck, even amazon app store can't connect. Also, when I click on some of the ads they don't connect either. Now, I know for a fact that I can connect to the internet. Some apps like reddit news and such are working just fine.
So the issue is when I open chrome and go to a webpage it gives me a proxy error: ERR_PROXY_CONNECTION_FAILED. I don't use proxy server. I also check in wifi setting that proxy is set to none. The same problem occurs when I disconnect wifi and use data. I have tried many of the basic solutions like deleting and re-downloading play store apk. I have cleared cache and other basic stuff.
Please help me out, I really don't know what to do here. Thanks in advance.
EDIT: Forgot to mention that google maps works. Also, I just downloaded firefox apk and tried to see if firefox can connect to internet. It's getting the same proxy error as chrome. Now, I'm starting to freak out a little.
Click to expand...
Click to collapse
clear caches and dalvik
suljo94 said:
clear caches and dalvik
Click to expand...
Click to collapse
Thanks but unfortunately Dalvik clear didn't help either. At thing point I'm considering factory reset but I'll wait and see if anyone else has another idea before I need to go through full wipe.
The problem is back again, great.
I recently received a G3 from Fido when I renewed my contract.
I've barely used it. I've been using my old iPhone for work, and until I find a tough enough case (I work in construction and it's hard on phones) and fully migrate my data and apps, I haven't been using the G3 as a phone.
I've done some mild surfing, watched a bunch of videos, read a book or two and just generally played around getting to know android.
I did root it using LG_One_Click_Root_v1.3 and at first there were no problems.
Then I started getting errors like
Unfortunately LG IA has stopped. And then it was Unfortunately Google Play services has stopped.
It was so persistent, that I did a factory reset.
After that, the Unfortunately X has stopped messages now included:
LG Keyboard
Blootooth
Google Play services
Youtube
So I then went into SuperSU and uninstalled the root.
I've since done a few more factory resets. And in addition to the Unfortunately X has stopped messages, I also have to following problems:
File Manager shows no directories in system memory, and will not show the MicroSD (although I can mount and unmount it in Settings).
I cannot connect via USB, as a drive, or through LG PC Suite
LG PC Suite will not connect through wifi either
Accounts & sync > Add acount
Couldn't sign in
There was a problem communicating with Google servers
Try again later
Click to expand...
Click to collapse
LG Account
Webpage not available
The webpage at: _LG Account_ could not be loaded because:
net::ERR_UNKNOWN_URL_SCHEME
Click to expand...
Click to collapse
But these are probably related to the fact that it just doesn't seem to be connecting to anything. The browser gives me this error:
Unable to resolve the server's DNS address.
Click to expand...
Click to collapse
Because I can't connect to the internet (via cell network or wifi), I cannot get another file manager/explorer, or install an app to be sure that the root is really uninstalled.
Things I need/would like to know:
Is there an easy fix for this that someone can point me to?
What are the odds this was all caused by the rooting?
Is it possible an OTA update caused this?
How can I verify that no traces of rooting remain if I try and return/repair this under warranty?
How might I finish removing the root if it is not cleansed?
Can anyone provide a link to a Fido stock ROM?
TIA for any help, pointers or general info that may be of any help.
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LG-D852
Android version
5.0.1
Kernel version
3.4.0
Baseband version
MPSS.DI.2.0.1.c1.13-00053-M8974AAAAANPZM-1
Build number
LRX21Y
Software version
D85220c